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Mercure Bayonne Centre Le Grand Hotel

Biarritz · France

21, Rue Thiers, 21View location

8.4/10Excellent256 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.2/108.2
Condition8.2/108.2
Location9.8/109.8
Neighborhood9.2/109.2
Value6.6/106.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Bayonne Centre Le Grand Hotel

The Mercure Bayonne Centre Le Grand Hôtel is itself a little part of the history and heritage of Bayonne, the city where cultures, as well as the Nive and Adour rivers, meet. Ideal for business, family or group stays, the hotel offers 54 comfortable and elegant rooms.

Featuring a Parisian-style elevator, an elegant and welcoming lounge bar with vintage décor, a nearby enclosed garage and free high-speed WIFI.

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With a stay at Mercure Bayonne Centre Le Grand Hotel, you'll be centrally located in Bayonne, steps from Cazenave Chocolatier and Daranatz Chocolatier. This hotel is 0.1 mi (0.2 km) from Bayonne City Hall and 0.3 mi (0.5 km) from Bayonne Botanical Garden.

Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bayonne? This hotel has 237 square feet (22 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19 per person
    • Self parking fee: EUR 21.50 per night
    • Pet fee: EUR 20 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 35.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Cazenave Chocolatier 0.1 km / 0.1 mi
Daranatz Chocolatier 0.1 km / 0.1 mi
Cathedral of Saint Mary of Bayonne 0.2 km / 0.2 mi
Les Remparts de Bayonne 0.3 km / 0.2 mi
Château Vieux 0.3 km / 0.2 mi
Bayonne Botanical Garden 0.3 km / 0.2 mi
Bayonne City Hall 0.3 km / 0.2 mi
Musée Basque 0.4 km / 0.3 mi
Musée Bonnat-Helleu 0.5 km / 0.3 mi
Church of Saint-Andre 0.6 km / 0.4 mi
Château Neuf 0.9 km / 0.6 mi
DIDAM 0.9 km / 0.6 mi
Stade Jean Dauger 1.1 km / 0.7 mi
Bayonne Citadel 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2018
  • Total number of rooms: 54
  • Number of floors (main building): 3
  • Twin rooms: 20
  • Double rooms: 25
  • Family rooms: 2
  • Accessible rooms: 1
  • hotel
  • American Express
  • JCB
  • Diners Club
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Show 47 more facilities & services
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international calls
  • Laundry serviceExtra charge
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspapers
  • Luggage room
  • Toaster
  • Clothes dryer
  • Electric kettle
  • Bar
  • Non-smoking area
  • Highchairs
  • Breakfast room
  • Conference room
  • Meeting room: 2
  • Projector
  • Photocopier
  • FaxExtra charge
  • MassageExtra charge
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Snacks
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 18 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable11 photos

    Mercure Bayonne Centre Le Grand Hotel

    DOUBLE SUPERIOR

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Individually adjustable heating
    • Bathroom
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Alarm clock
    • 220V power supply
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Mercure Bayonne Centre Le Grand Hotel

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Hairdryer
    • Bathroom
    • Internet access
    • Cable TV
    • Plug adaptor
    • Satellite TV
    • Make-up mirror
    • Desk
    • Alarm clock
    • 220V power supply
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 20 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable4 photos

    Mercure Bayonne Centre Le Grand Hotel

    DOUBLE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Satellite TV
    • Cable TV
    • Make-up mirror
    • Desk
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Mercure Bayonne Centre Le Grand Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Bayonne Centre Le Grand Hotel

8.4
Excellent
256 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
9.8 /10
Neighborhood
9.2 /10
Value
6.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Simon
Le personnel est très accueillant. L’hôtel est très propre et offre un cachet unique.
Les chambres sont très confortables. Literie de qualité. Nous recommandons l’endroit avec plaisir.
Family
8/10
Excellent
15 Jun 2026
Laura
Excellent location. Staff were very helpful and friendly. Toiletries were very basic.
Partner
10/10
Exceptional
28 Apr 2026
Christopher
The front desk staff was extremely friendly and helpful.
Friends_and_family Friends
8/10
Excellent
13 Apr 2026
Patrick Alan
Lots of shops and restaurants nearby
Self
6/10
Pleasant
27 Mar 2026
Rouayda
The hotel was nice in a good location and the staff were friendly, but my room was very hot they were not able to adjust the temperature so they ended up bringing for me a ventilator (that is weird in March) but still the room was very hot even with the ventilator.
Self
10/10
Exceptional
29 Sep 2025
Cynthia
Superb hotel, convenient to center, train station, free local bus was a bonus
Leisure Self
10/10
Exceptional
20 Mar 2025
Teng Ngiab
Well kept hotel, recommended for short stay
Business Friends
10/10
Exceptional
02 Feb 2025
Louisa
The price is good for what it offers
10/10
Exceptional
05 Nov 2024
Verified traveler
The staff were exceptionally helpful and friendly . This is a great location for walking around the town , shopping , it is close to the cathedral , there is parking a short distance at the end of the street . Public buses are frequent from Biarritz airport and terminate a few hundred metres from the hotel . Lots of restaurants . Really good visit .
Friends_and_family Friends
10/10
Exceptional
09 Jun 2024
John
Everything was perfect. Beautiful property! Helpful staff!
Leisure Partner
10/10
Exceptional
16 Oct 2023
Susan

Well-located, comfortable

The hotel is very well-located and my room had a fabulous view of the cathedral. There are restaurants nearby and the front desk was able to help with reservations.
Self
8/10
Excellent
03 Sep 2023
Kimi

Lovely hotel right in the old town

Wonderful stay, very handy to the old town area and approx 15 mins walk from the train station. Staff were very friendly at check in very helpful with any directions we needed. Gorgeous vintage lift to help take the baggage up. Many places to eat nearby
Self
10/10
Exceptional
09 Jul 2023
Joshy
Wondeful hotel, great location and wonderful staff- thank you for a great stay
8/10
Excellent
16 Apr 2023
Kim
The beat location for hyper-centreville. Rooms were nice. Housekeeping could’ve been a little more attentive. Nice, large bathrooms.
Leisure Family
8/10
Excellent
27 Sep 2022
david
The staff were exceptionally helpful. The breakfast was good, and the location was great. Figuring out how to use the shower was a challenge, however! A laundry was close by, although laundry services are available at the hotel.
Leisure Family
10/10
Exceptional
19 Aug 2022
Michael

Michael, English man living in SW France

The receptionists were both fantastic, especially Marie who checked me in, she left nothing to chance and her English is superb, saving me embarrassment with my limited French, thank-you.
Self
10/10
Exceptional
26 Apr 2022
Daniel

Bayonne a must stay hotel

Fabulous location friendly front desk staff
Partner
6/10
Pleasant
23 Jan 2022
Kevin

well placed

Well placed in the old town
Hotel well maitained but very noisy - toilets and showers heard above and next door
Partner
10/10
Exceptional
18 Sep 2021
David

Lovely stay in Bayonne

Really lovely hotel, staff courteous and helpful. Room very comfortable. Would definitely recommend.
Partner
6/10
Pleasant
21 Oct 2020
Verified traveler
The parking is expensive and not where you would expect, it’s 3 blocks away. The room was very small and the bathroom door gives you no privacy. It was very expensive for what we got.
Leisure
10/10
Exceptional
24 Aug 2020
Vlora

Great location and pleasant stay

Central location, welcoming staff, comfortable bed, good size rooms, near by car park within a minute walk. We were staying at the hotel for a couple of days and really enjoyed our stay. We would happily recommend.
Friends_and_family Friends
10/10
Exceptional
04 Jun 2019
Simon
Lovely Hotel in the heart of Bayonne,very helpful English speaking staff more than happy to recommend restaurants etc,rooms very well appointed and comfortable
Friends
10/10
Exceptional
17 May 2019
Rick
Helpful staff in a modern hotel close to all old city sights. We didn’t have a car but parking could be an issue. Ask ahead!
Partner
10/10
Exceptional
11 May 2019
Verified traveler
Comfort only gets GREAT from me when we have a seating area with a couch or easy chairs. Though I must confess that we only paid for a regular double room and did not expect them. Still a nice surprise when it happens. Wonderful lobby; free snacks during the day; clerk upgraded us when we arrived early and our rooms weren't ready yet.
Partner
10/10
Exceptional
01 May 2019
Cliff

Extremely Happy!

The people who were at the reception desk, both during check in and check out, were fantastic! They helped to advise where to park our car, after letting us unload into the room, and recommended a few restaurants to eat at. The one we chose was Outstanding!

The room itself was very comfortable. We only stayed one day, as were were traveling from Bordeaux to San Sebastian, but it was a wonderful night, and fun experience.

Thanks!
Partner
10/10
Exceptional
24 Sep 2018
Jeffrey
The front desk assistance was superlative. The sleeping arrangements excellent.
Partner
10/10
Exceptional
24 Sep 2018
Verified traveler
We left midnight due to our bus schedule. And this kind gentleman made us so comfortable in the hotel lobby with smile.. I was so relived and thanks a lot..
6/10
Pleasant
25 Aug 2018
Ann
Hotel was centrally located. Staff were helpful. TV did not work. View is either of the building or the noisy street below. Breakfast was OK-great croissants and OJ; fruit was either canned or over-ripe. Internet is not secure. Hard to regulate AC. I was unable to negotiate directly with hotel-could only go to Expedia or Cheap Tickets.
8/10
Excellent
05 Jul 2018
Verified traveler
Hotel is centrally located and convenient to restaurants, shops, and the Gothic Cathedral.
6/10
Pleasant
03 Jul 2018
J

OK by not great for a Mercure.

Despite claiming to be smokefree the hotel corridor stank of cigarettes.
Partner
6/10
Pleasant
27 Jun 2018
Steve

Central town hotel

Central hotel, nice entrance, we were first given the keys to the wrong room - someone else's luggage was there, this room was light and airy. When we entered our room there was a total contrast, it was small, dark (black paintwork) with a very strange mix of furniture.
In contrast the bathroom was large and bright with new fittings.
The breakfast room was nicely decorated and whilst the breakfast choice was not vast, it was perfectly adequate.
2/10
Poor
07 Jun 2018
GrahamL
It would be OK if you was a hobbit, tired hotel tired staff also hard to get to by car and no parking. Graham L
8/10
Excellent
27 Apr 2018
Ericka

Nice Property

The staff was very friendly and helpful and the property is nice. However, there is lots of road repairs very close to it the property which makes it a bit more difficult to arrival
Partner
10/10
Exceptional
12 Feb 2018
Angelica

Wish there were more like this hotel!

Overall the stay was amazing. The location is ideal for dining and shopping in Bayonne. The staff are very friendly and customer oriented. I will stay here on my next visit to Bayonne, France :-)
8/10
Excellent
19 Oct 2017
Verified traveler

Formidable !

Beautiful spacious room. Friendly staff
Partner
8/10
Excellent
13 Oct 2017
John

great location, old-world charm, but needs refresh

we realize bayonne is an old town and carries that charm, however room could stand updating. separated bathroom is common in france, but having to go thru the room between toilet and bathroom was awkward. ample storage space and warm welcome and amenities like free wifi, local treats and complimentary water.
Partner
10/10
Exceptional
14 Aug 2017
Dan

Lovely Stay

Great hotel in a great location. Lovely breakfast, friendly staff. Well kept and maintained with numerous good restaurants on the doorstep. Balcony room was very much appreciated as the sun was on the private terrace/balcony in the evenings.
Partner
8/10
Excellent
18 Sep 2016
a

Great location

We could walk from the hotel to everything in old Bayonne. Restaurants, shops, and sightseeing were all right outside the door. The hotel could use some updates but it was quiet and clean. The wifi worked well.
6/10
Pleasant
28 Jun 2016
Verified traveler
Late night arrival from Bayonne Train Station. Close to train station, easy taxi ride. Hotel is in a good location, close to restaurants, shopping and sightseeing.
Partner
6/10
Pleasant
22 May 2016
Verified traveler

Great location

The room was nice with a super king size comfortable bed. Bathroom was spacious. The only thing I have problem with was : the weather was warm on the day I arrived, I would like to use the air condioner. However due to change of season, only heat is available. I have no choice but open the windows. It was very noisy, worst thing was there were mosquitos, I got more than 10 bites.
Hotel did provide air conditioner the next day, I closed the Windows thought all will be fine, didn't realize to looks foe mosquitos already inside the room. I was bitten again.
8/10
Excellent
05 May 2015
Graham

Bayonne Grand Central

Lift initially out of action, so reaching the fourth floor involved wriggling past laundry skips and kitchen mops to use the service lift. But after a couple of days it was back in action - charming old wire cage affair with a bench.

Couldn't turn down the a/c, a bit stuffy, but opening the window easily fixed that.

But all round, very good value accommodation.
Partner
8/10
Excellent
06 Sep 2014
Deborah

Fine hotel for a layover or a quick visit

The hotel is close to the centre of Bayonne and a ten minute walk to the train station. I was taxiing into Bayonne after a long flight and needed to catch a train the next day. The hotel was clean, secure abd the staff was helpful even with such a late check-in as our flight from London was delayed.
8/10
Excellent
29 Jul 2013
Verified traveler

good hotel

My wife and I stayed with our 2 daughters aged 10 +12 in July 2013, the room was good, it was very hot outside and the air con was more than up to the job , there is no parking outside the hotel but there is a car park at the end of the road,which , if you are out of before 8am there is no charge , we left at 10 am on our way to Paris and there was only a nominal charge(2-3 Euro).Breakfast, as with all French hotels is continental and is ok , but dont go there expecting anything fancy, its enough to get you going until lunch.staff were pleasant and spoke good english, overall a pleasing hotel that we would go back to and Bayonne is a really nice town.
8/10
Excellent
15 Jul 2013
Verified traveler

nice hotel with good location for central Bayonne

In a central spot of Bayonne, this hotel has a convenient location. The room for 4 people was quite spacious and comfortable. In the middle of July we did not feel much heat, with the windows overlooking the street conveniently facing north. Also the aircon was quite efficient. Unfortunately there are no leisure facilities, but the drive to the nearest beach is not too long.

Another downside is that it is not easy to find parking in the immediate vicinity. Luckily the hotel provides (for Eur 14 per day) places in a near-by private muti-storey garage, which is within 5 min walk. Bizarrely, they do not give you an access card for that garage to keep with you during your stay, every time you need to pick it up and return at the reception. Hence you are forced to always plan around this arrangement.. But this is not a major let-down, overall the hotel provides decent quality of accommodation and rather friendly (in French terms) service..
10/10
Exceptional
14 May 2013
Staggies group

Stay Here.

Great views, close free segure parking. Able to walk everywhere and easy access.Very good meals even those who don't like to eat in.
Family
6/10
Pleasant
07 Mar 2013
Bill

A good choice if you can get a special rate.

Nice clean hotel in a good location. Room was a bit small and furnishings in the common areas were pretty random (cabinet with empty glass shelves, a single old chair that looked like it belongs in a dorm room sitting on a landing). Also, the sliding bathroom door that didn't shut all the way was another low point. But we got a great deal on the room at under $100/night so we were happy with it. I would never have paid the list price for the room.
8/10
Excellent
11 Oct 2012
Nick

Central location for history and food

Central location in the old -- and most interesting -- part of Bayonne. Easy walking to history and good eating. Excellent buffet breakfast. Only one issue with the hotel itself: when upstairs guests flushed or showered, we heard the water flowing down!
10/10
Exceptional
15 May 2011
Sallie

Center of Bayonne

This was perfectly situated for walking to from the train station, catching buses, and walking around Bayonne Centre.
Family
8/10
Excellent
03 Nov 2010
Robin

Excellent location

A traditional hotel - in an excellent location. This is a traditional styled hotel with very friendly staff. The rooms are clean and tidy with sufficient facilities to ensure an enjoyable stay. Breakfast was very pleasant if somewhat chaotic. The food was fresh and tasty although not regularly replaced but there always sufficient food available. Our room had an interesting feature in that I walked up hill towards the outer wall in order to get into bed. The bed was large and comfortable. The location was fantastic. Within 1 minute we were in old Bayonne with it’s lovely shops and great eating locations including the crêperie by the Cathedral and the Belgian chippy. Very convenient for the bus and train if required. Will return.
Partner
4/10
Poor
23 Oct 2010
Sally

Disappointed.

I had visited this hotel in June 2010 and returned in September. The second time I decided not to pay for an upgraded room and as a result was severely disappointed with the standard of the rooms I booked: 1 for me, 1 for my parents. My room was OK but its bathroom was appalling. No bath and a shower placed on a pedestal so high that is was very difficult to get in and out of. My parents room was little more than a shoe cupboard, unbelievably small, yet their bathroom was great if a little dated. The breakfast was good and the lady serving it very kind despite the fact she had a breakfast area full of people and a whole coach load from a coach tour to look after. The worst issue was the male receptionist who refused to look at us, was unresponsive to my questions (in French) about a luggage trolley and was generally rude. I tried to smile and be polite but its very difficult when someone is doing their level best to ignore you. When I return to Bayonne again I will make every effort to find a different hotel despite the fantastically convenient location of the Grand Hotel.
Family
8/10
Excellent
17 Apr 2010
Darren

Good central location

Slightly dated, and the floors are rather uneven but great location, very clean and woudl recommend.
10/10
Exceptional
24 Dec 2009
brian

will visit again

great hotel,good location for seeing the town, rooms comfortable and clean,would highly recommend
8/10
Excellent
21 Oct 2009
Vicki

Great location

The hotel is in a great location. The staff was helpful and friendly. It's an old hotel, but it has been updated nicely.
10/10
Exceptional
07 Oct 2009
david

magic bayonne

Bayonne is a most beautiful place with amazing history and this hotel in every way made our stay more enjoyable. The staff were really good and our room was excellent other than the valley centre bed!! The lift was quaint & the room quiet.
8/10
Excellent
27 Jul 2009
Kath

Well placed stopover

A good hotel for a B & B stopover. It is well placed for rail travel and a taxi ride from Biarritz airport. The staff are helpful and efficient. The breakfast is very good. Lots of places to eat and drink nearby and the old quarter of Bayonne is also close.
10/10
Exceptional
17 Jul 2009
Peter

'Will Definately Return'

The hotel was everything we could have wished for with ideal location , comfortable accomodation and freindly helpful staff.
8/10
Excellent
14 Jul 2026
Oumar
Très bon choix à Bayonne
Parfait pour visiter Bayonne et Biarritz
Partner
8/10
Excellent
09 Jul 2026
Jette
Aircondition pænt larmende og meget lille tv
Partner
10/10
Exceptional
14 Dec 2025
Hosnasadat
Everything was perfect. The bed was extremely comfortable. Clean and silent!
Leisure Friends
10/10
Exceptional
02 Dec 2025
n
客室は清潔で、スタッフも親切でした。
Leisure Family
4/10
Poor
27 Nov 2025
Kris
L’hotel est beau , mais les chambres sont vieillissantes, dommage
10/10
Exceptional
16 Sep 2025
Margareta
För det första en så vacker lite stad , mycket butiker , caféer , skinkor och choklad . Hade tur det var en stor kommunal parkering väldigt nära hotellet som var gratis på söndagar när vi var där , bra läge på hotellet ingen restaurang men det fanns bara några minuters promenad bort , mysig lobbybar för en sängfösare , mycket trevlig personal
Friends_and_family Friends
8/10
Excellent
28 Jul 2025
Remi
Chambre mérite un rafraîchissement
Très bonne literie
Belles parties communes
Très bon petit déjeuner
Partner
10/10
Exceptional
06 Jul 2025
Patrick

Weekend familial

Séjour à la hauteur de ce que l'enseigne porte : confort de la literie (+lit bébé) , service convivial et chaleureux, petit déjeuner avec du choix dans un super cadre alliant le charme de l'ancient et de la modernité des installations.
A faire en famille les yeux fermés.
Friends_and_family Family
4/10
Poor
21 Jun 2025
Juarez
Not a good experience, hotel in general very Old and poor maintained. Our toilet sink coud not be used at all, we had to use the shower even to brush teeth. We requested to be fixed but no Action was taken, very disapointing!
Partner
8/10
Excellent
20 Feb 2024
Valentin
Internet signalen måste förbättras!
Business
10/10
Exceptional
15 Jan 2024
karine

Bon séjour

L'accueil a été très agréable.
La literie excellente.
Calme et bien situé.
Partner
10/10
Exceptional
23 Oct 2023
eric

Week-end à Bayonne

Toujours agréable de séjourner à Bayonne
Hôtel Mercure une valeur sûre
Partner
10/10
Exceptional
31 Aug 2023
Michel

Excellent hotel

Séjour très court mais très agréable. L’hôtel est en plein centre de Bayonne et tout est accessible à pied! Parfait pour visiter la ville!
Partner
8/10
Excellent
28 Mar 2023
Yvon

tres bien

Hotel bien situé , accueil chaleureux très bonne adresse
Partner
8/10
Excellent
29 Aug 2022
Lars

Central beliggenhed

Central beliggenhed i meget charmerende by.
Fin morgenmadsbuffet vær dog opmærksom på prisen 19 € per pers.
Mange gode parkerings muligheder tæt på hotellet.
Partner
10/10
Exceptional
26 Aug 2022
MARIE

A l

Excellent séjour…. Personnel très agréable et très poli… Tout était à la hauteur de nos espérances
Petit déjeuner parfait
Partner
8/10
Excellent
17 Aug 2022
Julie
Bel hotel au centre de Bayonne. Les chambres donnant sur rue sont bruyante la nuit (nous avons du demander un changement de chambre pour notre deuxième nuit).
Leisure Family
8/10
Excellent
17 Jul 2022
Christophe
Idéalement situé au cœur de la ville proche de tout et un personnel très aimable
Partner
6/10
Pleasant
05 Jun 2022
CHRISTIAN

Hôtel vieillissant.

J'ai l'habitude d'aller dans des Mercures, mais celui ci ne mérite pas ce prix. Hôtel vieillissant. Chambre sans charmes.
J'aurais dû choisir un autre hôtel à Bayonne pour ce séjour.
Partner
8/10
Excellent
28 Feb 2022
Alexandre

Belle bâtisse mais pas aux standards

C'est une belle bâtisse ancienne, avec un beau hall d'accueil et une belle salle de PdJ (même si pas pris le PdJ). Excellent accueil du personnel, sympathique et pro. Nous avions une grande chambre avec un très grand lit, mais on n'est pas dans les standards hôteliers attendus, que ce soit la salle de bains, les bruits de tuyauterie la nuit, le manque d'isolation sonore et l'impossibilité de faire le noir dans la chambre: en bref, un hôtel bien situé avec un bon. service, mais à rénover profondément.
Partner
10/10
Exceptional
24 Jan 2022
Jérôme

Parfait

Tout a été parfait, de l'accueil à la chambre, très bel établissement en plein centre historique de Bayonne. Petit déjeuner au standard Mercure.
Partner
10/10
Exceptional
05 Jan 2022
JEAN
TRES BON HOTEL
Partner
10/10
Exceptional
19 Dec 2021
Luc

Une belle étape

Accueil très professionnel, chambre parfaite, petit déjeuner copieux, cadre de très bon goût.
Partner
4/10
Poor
03 Nov 2021
Maxime

Le prix monte pas la qualité

Le mercure de Bayonne a fait évoluer que la partie bar/salon. Le reste de l'hôtel fait vieux, la chambre à un style déco vraiment dépassée.
J'ai testé le mercure de Rennes qui lui est vraiment design.
La douche les joints sont à refaire, le pommeau de douche était dans un mauvais état et pas de brosse pour les toilettes.
La TV elle aussi fonctionnait très mal.
Le prix de la prestation est surestimée pour ce Mercure.
Partner
10/10
Exceptional
01 Oct 2021
Jeremy

sejour au top

Tres belle hotel , service au top , pdj fait de produit frais et de qualité, je retournerai dans cet hotel avec plaisir
Business
10/10
Exceptional
22 Sep 2021
Yannick
Bonne adresse, sans doute le meilleur hôtel de l'hyper-centre.
Très bon petit déjeuner
Business
4/10
Poor
07 Sep 2021
Alexandre

Attention aux chambres non rénovées.

Attention, mettent des photos de chambres renovees mais elles ne le sont pas toutes et celles qui ne le sont pas se sont arretees dans les annees 70 et sont vraiment datées. Si vous vous permettez de leur dire que c'est inadmissible on vous repondra qu il y a plus grave et que je savais ce que j’avais réservé ce qui est faux puisque sur le site hôtel.com les 6 photos présentes ne sont que celles de chambres rénovées. Je peux comprendre que l’on rénove petit à petit bien sûr mais dans ce cas là ne pas vendre sans le spécifier des chambres anciennes avec les photos des rénovées qui elles sont très bien en toute honnêteté.
Business
6/10
Pleasant
26 Aug 2021
corinne
Hôtel bien placé au centre ville personnel sympathique petites chambres pour chambres supérieure
Première proposition de chambre non rénovée avec mobilier ancien puis changement à notre demande pour chambre plus récente.
Parking en dehors de l’hôtel pour l’accès il ne faut pas un véhicule trop large car entrée étroite.
Petit déjeuner un peu cher à 17€ manque de variété (jambon de Bayonne par exemple) œuf…
Friends_and_family Family
10/10
Exceptional
15 Aug 2021
Patrice

Très bonnes prestations

Très bonnes prestations pour cet hôtel idéalement placé en hyper centre.
Accueil, taille de la chambre, propreté des sanitaires, petit dejeuner, services généraux, le tout dans un environnement très calme. Deux remarques toutefois, la presence d'un frigo dans la chambre, mais vide...et des toilettes séparées de la sdb auraient été appréciées pour un 4 *.
On recommande cet hôtel de qualité.
Partner
10/10
Exceptional
05 Jul 2021
Pierre

Petit séjour étape à Bayonne

Hotel très classe et très agréable. Pas de nuisances sonores. Petite promenade dans le centre-ville avant d'aller au restaurant qui était excellent.
Partner
10/10
Exceptional
27 Feb 2021
Stephanie

Excellent !

Un excellent séjour, on y dort bien. L’hôtel a vraiment du cachet (magnifique ascenceur) mais surtout les équipes sont adorables et m’ont trouvé une solution pour que mon bagage soit gardé dans un autre hôtel Accor pour que je n’ai pas à le garder sur mon dos toute la journée. Au passage pour l’équipe de l’Ibis Style près de la gare : merci merci d’avoir gardé mon sac, de m’avoir accueillie à 18h (couvre-feu) avant mon train de 19h !
Self
10/10
Exceptional
29 Dec 2020
VILCOQ

Excellent hôtel

Hotel tres sympa, avec un personnel tres tres souriant et professionnel malgre la situation compliquée pour eux !! Chambre parfaite et très propre... nous avons opté pour le parking souterrain payant parce que notre voiture etait pleine, mais il y a une possibilité extérieure.
Nous reviendrons avec certitude. Merci à l'équipe
Partner
10/10
Exceptional
22 Dec 2020
Laetitia

Excellent

Parfait. Je n ai passé qu une nuit mais je note qu on a pris en compte mes commentaires de mon dernier séjour. En effet peignoir dès mon arrivée dans la chambre . Vraiment très bel hôtel très bien situé car en centre ville mais dure de se garer à proximité durant cette période
Business
10/10
Exceptional
04 Dec 2020
Laetitia

Ravie du séjour et du sérieux de l établissement

Séjour de travail pendant une période spéciale puisque Covid donc chambre avec le minimum de choses....il a fallu que je demande une bouilloire et pas de peignoir .
Cependant très bel établissement et surtout un excellent accueil. Petit déjeuner excellent et copieux. Très bien placé car en plein centre-ville par contre pas de parking à eux donc selon saison cela peut-être compliqué.
Business
10/10
Exceptional
27 Oct 2020
Verified traveler
Une bonne literie, une grande TV. Environnement calmes
Bon petit déjeuner.
Hôtel très près de tout
Leisure Partner
10/10
Exceptional
21 Sep 2020
RICHARD
Très bien, bravo pour l'accueil ,hôtel rénové avec toutes

les commodités .très bien situé pour visiter la ville à pieds
Partner
8/10
Excellent
28 Aug 2020
Philippe
Bel établissement rétro, mais chambre un peu triste et déco pas actuelle et sans vue.
Salle de bain propre un peu simple et petite pour 4 étoiles.
Personnel professionnel et agréable.
Situé en plein centre de Bayonne
Partner
10/10
Exceptional
28 Aug 2020
Jocelyn

Allez-y les yeux fermés

Hôtel propre et charmant.
Chambre spacieuse et confortable.
Personnel adorable/
Localisation dans le centre-ville
Partner
8/10
Excellent
25 Aug 2020
Maggy
L'hotel est situé dans une rue passante, aucun soucis..
mais oubliez la grasse matinée..trop bruyant à l'intérieur de l'hotel!!!!!
Self
8/10
Excellent
24 Aug 2020
Celine

Moyennement satisfait

Pas de plateau de courtoisie - Seulement une savonnette dans la salle de bain. Douche petite avec un rideau en plastique qui colle au corps quand on se douche....
Chambres \"veillottes\" ne correspondant pas à un 4*
Partner
8/10
Excellent
18 Aug 2020
Christophe

situation idéale

Hotel bien situé, à 2 pas de la vieille ville. personnel accueillant et réactif. Notre chambre, rénovée dans un style classique était très grande mais manquait cruellement de prises électriques.
Petit déjeuner un peu trop cher pour notre groupe, nous avons déjeuné dans les environs proches à 2 mn à pieds.
Pas de parking, très difficile de trouver une place dans les ruelles alentours quand le parking public d’à côté est complet.
Friends_and_family Family
10/10
Exceptional
22 Dec 2019
Verified traveler

便利でした

とても便利な場所で街歩きやショッピングに最適。バスターミナルも近いのでショートトリップも手軽に行けます。
Friends_and_family Family
10/10
Exceptional
21 Dec 2019
LUC

Hôtel recommandé !

Très bon accueil ! Quartier très vivant et bon Resto à côté ! Excellent séjour !
Partner
8/10
Excellent
17 Oct 2019
Verified traveler
特に感想はありません。
Leisure Family

Location & surroundings

Mercure Bayonne Centre Le Grand Hotel
21, Rue Thiers, 21, Bayonne, France

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Mercure Bayonne Centre Le Grand Hotel

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