Name: Residence Inn By Marriott Nashville Green Hills
Address: 3807 Cleghorn Avenue, Nashville, 37215, US

10/10

Exceptional

06 Jul 2026

Cole

Everything on the property was excellent! Breakfast was hot and plentiful. Just to beware parking at the hotel cost you per night to factor in on your trip.
We were unaware of this. But the facilities and room were excellent.

Partner

10/10

Exceptional

05 Jul 2026

Allen

Everything was great room was clean

Partner

8/10

Excellent

01 Jul 2026

Joseph

The hallway outside our room needed cleaning. The oatmeal was cooked perfect fully. Coffee was good.

Partner

10/10

Exceptional

08 Jun 2026

Alister

Good size room and comfortable bed excellent 👍

Partner

8/10

Excellent

25 May 2026

Nathaniel

It was in a good spot for me and for what I was in Nashville for. Staff was very friendly and the rooms were clean. I love the way the garage is set up all hotels can learn from that set up. I will be back when coming to Nashville. Thanks!!

Partner

8/10

Excellent

10 May 2026

Edward

Clean and safe

10/10

Exceptional

04 May 2026

Milton

The rooms were clean. The staff were all friendly. The breakfast was good. The room was quiet and we slept well.
But, I absolutely did not like being charged $35.00 to park in their garage. After paying over $300.00 for one night, and being older, retired folks on a fixed income, that did not seem very fair. Lynne

Partner

6/10

Pleasant

28 Apr 2026

Fred

Parking charge was a big surprise. Last time I Stayed there
it was included.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Rodney

Nice stay

10/10

Exceptional

30 Mar 2026

Ester

Great breakfast options both hot and cold. Nice eating area. The staff I think her name was just, she checked us in Saturday and have us many eating and sites to visit. I loved the garage and how easy it was to get to my room from the garage. It's a great set up. I would definitely start again!

Family

10/10

Exceptional

12 Mar 2026

Holly

Very happy with the property, staff, room was clean and equipped, spacious. Parking garage was easy to navigate. Breakfast options were plentiful and good food! Would stay here again and recommend to others.

Friends_and_family Family

2/10

Poor

18 Feb 2026

Connie

No hot water in entire building and they checked us into our room anyway. When we discovered it and called front desk Manager was terrible. We tryed to check out and He wouldnt check us out and trying to charge us for the room. I called Expedia and they called the Hotel and was treated much the same way. So I did get me refund that was due me.

Partner

10/10

Exceptional

04 Jan 2026

zipporah

Yes

10/10

Exceptional

10 Dec 2025

Amber

Vintage and cozy meet modern. It was the coolest place I’ve stayed in while visiting Nashville. I will definitely be back!

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Brandon

Room was fantastic and had everything we needed. Hotel was quiet. Staff was great.
Breakfast bar was really impressive!
I'm still giving it 5-stars, but Hotels.com should say overnight parking is $35. We used mall parking garage across the street.

Partner

10/10

Exceptional

01 Nov 2025

James

The wheelchair accessible 2 bedroom was perfect. The parking garage allows you to pull up to the floor of your room so you can wheel right onto you floor without taking elevators..

8/10

Excellent

26 Oct 2025

Deanna

Nothing to write home about but it was a good stay

Business_and_leisure Family

10/10

Exceptional

21 Oct 2025

Aaron

Super convenient location. Airport fairly close by. Plenty of walkable options for food and entertainment

Leisure Family

10/10

Exceptional

17 Oct 2025

Joseph

Good place

8/10

Excellent

12 Oct 2025

Laurie

Parking was very safe and good wish they didn't charge so much when you pay so much for the room. The room was quiet, clean, coffee in room needs an update it wasn't very good. But over all it was very good.

Leisure Family

8/10

Excellent

06 Oct 2025

Maura

The hotel was nice and breakfast was good, but we had to ask to have our room cleaned and our bed was never made.

8/10

Excellent

27 Sep 2025

Gregg

I booked thru Orbitz. Did not notice the $38/day parking charge.

Otherwise, very nice, convenient, reasonably priced room in Nashville.

Business_and_leisure Family

10/10

Exceptional

17 Sep 2025

Nathan C.

Excellent Hotel

Amazing new hotel. Everything was excellent.

Business

10/10

Exceptional

15 Sep 2025

Jarvis

Walking areas. Quiet

Leisure Family

10/10

Exceptional

07 Sep 2025

Bianca

The Room was nice and clean! Loved the area as well

Leisure Partner

10/10

Exceptional

06 Sep 2025

Steven

Very nice facility in convenient location.

Leisure Self

10/10

Exceptional

04 Sep 2025

Steve

Fast Check In!! Nice Clean Rooms!!

Business Partner

10/10

Exceptional

01 Sep 2025

Terence

It’s amenities were excellent and its location perfect for our needs

Leisure Partner

2/10

Poor

01 Sep 2025

William

…

10/10

Exceptional

17 Aug 2025

Mary

The evening staff made my late night check in easy and made us feel very welcome! The breakfast is really good as well.

Family

10/10

Exceptional

22 Jul 2025

Jane

Room was more than expected. Large room with kitchenette and bath was handicap accessible.
Perfect stay.

10/10

Exceptional

09 Jul 2025

WENDY LOU

It was very nice. It so great to have a pool but the parking structure covers 90% of the pool so it’s cold and the sun doesn’t reach around to lay out until 12:30pm. The breakfast was amazing. Rooms were perfect and come with everything you could need. The Mall is in walking distance with a ton of restaurant choices. Also a sports bar at the Mall called sports and social for those needing to get in some sports.

Leisure Partner

10/10

Exceptional

07 Jul 2025

MERV

Parking was a problem

8/10

Excellent

06 Jul 2025

Hope

Loved the property wonderful place to stay only down to it was the pool wasn’t clean stuff floating around everywhere and needed cleaned bad.

Leisure

10/10

Exceptional

20 Jun 2025

Alba N.

We were there for a baseball tournament at the local universities. It was a pretty central location, clean, great facilities, good breakfast and the staff was very nice. The parking was a bit expensive.

Business_and_leisure Family

10/10

Exceptional

19 Jun 2025

Sadonya

Great location. Staff is very friendly and helpful.

2/10

Poor

11 Jun 2025

Tyler

Terrible service. No one came up to clean the room and I had asked for it to be cleaned. We called for towels to be changed out and were only given two towels and still had a few more nights of the stay. Paying for parking $35 a night is outrageous also. Would not stay here again.

Leisure Partner

10/10

Exceptional

03 Jun 2025

Sandra

I didnt like that the room was so warm, other than that the property was excellent.

Business Partner

10/10

Exceptional

30 May 2025

James

Perfect

Leisure

10/10

Exceptional

26 May 2025

Rafo

Was great all around!

4/10

Poor

18 May 2025

Angel

Was charged for parking garage , when it was suppose to be a option .there is no options and was charged 35 .00 a day .and both hotels share the same parking garage . When there was suppose to be out door parking available..
The shower leans . The shower doors doesnt work properly.
The 1st night water was cold.
Not enough lighting in the room .
No extra garabage bags in the room .
I had to pay 8.00 for 2 bottles of water
Do not stay here . You can find a better place to stay .

Business Pet

10/10

Exceptional

28 Apr 2025

CYNTHIA

The location and condition of this hotel make it very desirable. We would stay here again.

Leisure Partner

10/10

Exceptional

06 Apr 2025

E. Lynne

The rooms were beautiful, clean, and had lots of space. It was also quiet and I slept very well in the big comfortable bed. Lynne

Leisure Partner

10/10

Exceptional

06 Apr 2025

Julie

A

8/10

Excellent

16 Feb 2025

Margo

Make sure you keep your key to get out of the garage and then you can put it in the key box at the gate. Also, there is very little signage on the building and trees cover the name of the hotel . Make sure your GPS doesn’t take you to the Hilton next door. There’s a very small entrance to turn into.

Friends_and_family Family

10/10

Exceptional

14 Feb 2025

Barbara

Very nice room, breakfast was just okay! Loved parking, cross to rooms.

4/10

Poor

03 Feb 2025

Jade

Bed hurts way too soft currently cannot fall asleep my back is aching and I have to be here for 3 nights

Self

10/10

Exceptional

02 Jan 2025

Marcia

Parking Fees

The only complaint is the $35 parking fee each night. Had to dig through 5 pages to find that charge. Should be stated UP FRONT with room charge. VERY misleading

Partner

10/10

Exceptional

31 Dec 2024

Dyandre

.

10/10

Exceptional

26 Dec 2024

Mary

Home Away from Home

The Marriott Residence Inn was a great stay. The room was very comfortable and clean. Service was good and even the breakfast was good

Friends_and_family Family

10/10

Exceptional

21 Dec 2024

Rafo

Was simply great.

10/10

Exceptional

07 Dec 2024

Shaler

We appreciated the roominess of the room.

10/10

Exceptional

26 Nov 2024

Brian

The staff at the hotel was very friendly and helpful.

Leisure Family

10/10

Exceptional

18 Nov 2024

Michael

Great location for Holiday shopping experience

Leisure Family

6/10

Pleasant

13 Nov 2024

Kelly

It was a quick & short stay for us. Checked in, dinner, show, slept & gone the next morning. TV did not work after many attempts by my husband, technical guru. Did not report because it wasn’t worth the hastle to only catch a glimpse of something before bed (it was late) and moments of the news as we showered before leaving. Husband stated all the breakfast coffee in the lobby was cold!?

Leisure Partner

10/10

Exceptional

20 Oct 2024

Matt

Great place to stay. Will come back soon

10/10

Exceptional

14 Oct 2024

Deborah

Elegant

Leisure Self

10/10

Exceptional

02 Oct 2024

Tori

We enjoyed that it was quiet, clean and priced well. We were quite happy with our stay. Thank you!

Business Partner

10/10

Exceptional

26 Sep 2024

Maria

Walkable to Mall and Grocery Stores.

Leisure Partner

10/10

Exceptional

18 Sep 2024

Adam

Large rooms with a full kitchen (fridge, microwave, stove, pots/pans)

Business_and_leisure Self

6/10

Pleasant

03 Sep 2024

Verified traveler

Service improvements

Staff should be trained to be more welcoming. We were traveling from another stay and the arrive was just OK.

Partner

10/10

Exceptional

02 Sep 2024

Michael

Everything was great. Nice room. Delicious breakfast. Nice people.

Partner

10/10

Exceptional

22 Jul 2024

Patricia

Noisy

Construction at night kept us awake

Friends_and_family Family

10/10

Exceptional

18 Jul 2024

Marquesa

The hotel was very nice and clean. Also, great customer service! It’s in a great location with plenty of restaurants and stores within minutes! I can’t wait to go back to Nashville.

Business_and_leisure Partner

8/10

Excellent

19 Jun 2024

Nancy

It was a really nice hotel with nice facilities. It was very clean and the workers behind the desk were very friendly and helpful.

Leisure Family

10/10

Exceptional

17 Jun 2024

Patricia

.

Leisure Family

10/10

Exceptional

12 Jun 2024

James

Great location & great value

Leisure Family

2/10

Poor

11 Jun 2024

Joseph

Don't bother looking for a Marriott property

I wasn't able to stay, my family had a car issue on the road and was delayed by a day to get it fixed and despite all my efforts to get through to hotels.com and the hotel neither would let me change my stay by one night to the next day even though I am a Marriott rewards member.

Friends_and_family Family

8/10

Excellent

10 Jun 2024

michael

Good hotel, but…

All was good. Very nice hotel. But, my biggest complaints are the water pressure in the shower was poor. The breakfast was cold each day. Had to eventually take the breakfast back to the room and put it in the microwave to make it better. I’ve had many hotels with better showers and breakfasts.

Friends_and_family Family

8/10

Excellent

01 Jun 2024

VINCE

Perfect location in a good spot

Business_and_leisure

10/10

Exceptional

31 May 2024

Wyatt

Great check in. The room is very clean and spacious.

Leisure Family

8/10

Excellent

26 May 2024

Swaroop

This was our second time at the property. It is pricy and the parking is an additional $35 dollars a night. The good: location, full kitchen in the room, comfortable rooms, parking right on the same floor. It is really convenient not to drag your luggage up and down the elevator. The bad: quality of breakfast. Really limited offerings and not apatizing. For the price, better options are expected.

Leisure Family

10/10

Exceptional

25 May 2024

Yessica

Excellent

Leisure Family_with_children

10/10

Exceptional

05 May 2024

Christine

There was a guy across the street down a block and a half that harassed us and threatened to kill us for no apparent reason. He was screaming loud and threatened to kill us several times.

Leisure Family

10/10

Exceptional

20 Apr 2024

John

nice hotel, convenient to shopping malls and grocery stores, easy parking, courteous staff, all good!

Leisure Partner

10/10

Exceptional

19 Apr 2024

Sheri

Just wish the pool had have been warm enough to use.

Leisure Family

8/10

Excellent

18 Mar 2024

Nina

Convenient & relaxing location

Really appreciated being able to park in the garage at the same level as our 4th floor room. Made unloading and loading the car so easy! Great location with a large mall, grocery and convenience stores nearby. Away from crowds & noise of downtown Nashville but short drive to get downtown.

Partner

8/10

Excellent

08 Mar 2024

Jarrod H

I wish i could remember the name of the woman at the front desk because she was excellent. Sweet, courteous and remembered me 6 hours later when i went back to get something. Great staff all around.

Friends_and_family Family

6/10

Pleasant

24 Jan 2024

Kristi

Not as good as it used to be.

We always stay here as it’s close for doctor appointments. This time was a let down. Parking garage was gross. Had to change rooms. They use a horribly strong air freshener. Couldn’t breathe.

Friends_and_family Family

10/10

Exceptional

27 Nov 2023

James and Christina

This property is walking distance to my daughters house which is why we always stay here
But it is also walkable to green hills malls and tons of other places
Staff is unbelievably polite and friendly

Leisure Pet

10/10

Exceptional

03 Nov 2023

Orlanda

.

10/10

Exceptional

31 Oct 2023

Thomas

This was a great place to stay for our 5 night stay. If you've got to be away from home. This place makes it worth it for food and sleeping. I would stay again. Great for shopping and eating a great restaurants.

10/10

Exceptional

07 Oct 2023

Brian

The property was conveniently located for my business.

Business Self

10/10

Exceptional

04 Oct 2023

Heather

Great Experience!

Great experience! The front desk staff were awesome and accommodating.

Partner

8/10

Excellent

01 Oct 2023

Susan

Convenient parking. But key card did not work garage gates. No maid service on one day. No wash cloths one day. Good mattresses. Good pillows and linens

10/10

Exceptional

19 Sep 2023

Melanie

Nashville by the mall

Very convenient - clean room, friendly staff. It was one quick night but arrival, check-in, and breakfast were very smooth. I would stay here again.

Business

10/10

Exceptional

05 Sep 2023

Jeffrey

Breakfast options and service was excellent with a very attentive staff. Prime location next to Green Hills Mall with great food options (Cava is a great, healthy choice) and access to public transport, although we decided to Uber everywhere.

Pool and fitness center were both decent. Room was larger than expected. Front desk staff was helpful.

Leisure Partner

10/10

Exceptional

27 Aug 2023

Brandon

Walk right across the street to a major mall. Clean. Friendly staff. Would stay again.

Leisure Family

10/10

Exceptional

23 Aug 2023

Antonio

I like the staff and excellent service. Clean and respectful people.

Business_and_leisure Family

4/10

Poor

14 Aug 2023

Tyler

Overall, not a great experience. We have stayed at lsimilar hotels with the IGH hotel chains, and this hotel was very like it in the style and set up. Although very disappointed for various reasons. The parking set up was confusing and left little direction on how to navigate the garage or how exactly the ticket situation would work. Once we finally parked on a level 2, we couldn’t get into the building from that level without a key card. The lobby was on the 1st floor and the elevator on the 2nd level only went up so we had to walk the whole garage with our luggage out to the front down into level 1, to even get to the lobby. Upon checking in the receptionist was initially kind in greeting us, but then proceeded to give me a hard time for making “demands”, as she put it. Multiple times, over and over again. I tried to use the Marriott app on our drive in, to do early check in. I received an email to do this. It was not a functional app and gave me no way to check in. It promoted me to ask for “requests” or “accommodations” and I selected all my items for towels, bath mats, and a blanket. Which I was confused by as these are items normally in the rooms. Again, I was promoted by the app to do so. I ended up waiting to check in, in person. The receptionist would not let it go, that I apparently asked way too much of her by requesting these items be in my room and continued to laugh and talk over me while I tried to explain how the app didn’t work. She mentioned that she thought

Business_and_leisure Partner

6/10

Pleasant

12 Aug 2023

Ebony

I

Leisure Self

10/10

Exceptional

06 Aug 2023

Anita

Great for vacation with kids

Vacationed in Nashville for a week. Hotel was in a nice suburban area - still needed a car to get around though. Parking on site was pricey, but worth the convenience. Rooms were big and clean. Kitchen had odd layout, but useable for one cook. Large microwave and fridge helped us save money eating in. Breakfast bar, on-site laundry, and market downstairs helped make it easy to keep the family comfortable.

Friends_and_family Family

10/10

Exceptional

03 Aug 2023

Douglas

Couple visiting Nashville

Near everything, great parking, great pool. rooms are clean and well kept. Kitchen area everything you need.

Partner

8/10

Excellent

31 Jul 2023

David

We were in town for a family event and this hotel was conveniently located to shopping, restaurants, etc. The hotel was clean, the staff was friendly and helpful, the breakfast was very good as well. Parking was in an attached garage where it felt safe. I would recommend this hotel!

Leisure Family

10/10

Exceptional

30 Jul 2023

Tia

The staff made this stay so wonderful. Everyone was kind and our two young children loved going down to breakfast everyday because they were fun and extra friendly in the kitchen. Everyone here deserves a raise, they are what makes this hotel so special. Thank you!

Business_and_leisure Family_with_children

2/10

Poor

27 Jul 2023

Sarah

The room we were in, 716, smelled HORRIBLY of mold. There’s no way that hotel staff didn’t know that the room has a mold issue.

6/10

Pleasant

26 Jul 2023

Paul

The room was spacious and clean except the wall paper in the bathroom. Yuck !!! Stains everywhere. The hallway carpet was in awful condition. Decent breakfast was served, but the coffee was disgusting. There was a 6 person line at the front desk with one girl to check everyone in after 6:30pm. We waited in line for 45 minutes. Unacceptable

Business_and_leisure Partner

10/10

Exceptional

18 Jul 2023

Daryl

Consistent

We have stayed here many times and it has never disappointed.

Partner

8/10

Excellent

13 Jul 2023

Lori

Hotel was clean. Road outside of hotel difficult to navigate due to construction. Breakfast was kept full and breakfast staff was excellent. Had issues with front desk staff at check-in and check-out.

Leisure Family

10/10

Exceptional

17 Jun 2023

Matthew

Good