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Extended Stay America - Nashville - Vanderbilt

Nashville - TN · United States

3311 West End AveView location

7.8/10Very good1,001 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort8.0/108.0
Condition8.0/108.0
Neighborhood9.0/109.0
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Extended Stay America - Nashville - Vanderbilt

The establishment features a total of 20 rooms. Extended Stay America - Nashville - Vanderbilt offers Wi-Fi internet connection in communal areas. Everyone staying at this accommodation are welcomed in a lobby with 24-hour reception.

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With a stay at Extended Stay America Premier Suites Nashville Vanderbilt in Nashville (West End), you'll be within a 5-minute drive of Vanderbilt University and Broadway. This hotel is 2.6 mi (4.2 km) from Bridgestone Arena and 2.7 mi (4.3 km) from Ryman Auditorium.

Make yourself at home in one of the 114 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 50-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Vanderbilt University 0.4 km / 0.3 mi
Centennial Park 0.9 km / 0.5 mi
FirstBank Stadium 1.2 km / 0.7 mi
Elliston Place 1.2 km / 0.7 mi
The Parthenon 1.3 km / 0.8 mi
Memorial Gymnasium 1.4 km / 0.9 mi
Vanderbilt University Medical Center 1.5 km / 1 mi
Monroe Carell Jr. Children's Hospital at Vanderbilt 1.7 km / 1 mi
The Nashville Ballet 1.7 km / 1.1 mi
Exit/In 1.8 km / 1.1 mi
Belcourt Theatre 1.8 km / 1.1 mi
TriStar Centennial Parthenon Pavilion 2 km / 1.2 mi
Centennial Medical Center 2 km / 1.2 mi
Saint Thomas Midtown Hospital 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 114
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Extended Stay America - Nashville - Vanderbilt

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN

    Photos are not available for this room type.

    Extended Stay America - Nashville - Vanderbilt

    STUDIO QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ROOM WITHOUT WINDOWSTUDIO • ROOM WITHOUT WINDOWSTU.NW

    Photos are not available for this room type.

    Extended Stay America - Nashville - Vanderbilt

    STUDIO ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    Extended Stay America - Nashville - Vanderbilt

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Extended Stay America - Nashville - Vanderbilt

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Extended Stay America - Nashville - Vanderbilt

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Extended Stay America - Nashville - Vanderbilt

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Extended Stay America - Nashville - Vanderbilt

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Extended Stay America - Nashville - Vanderbilt

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    Extended Stay America - Nashville - Vanderbilt

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Extended Stay America - Nashville - Vanderbilt

7.8
Very good
1,001 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
8.0 /10
Neighborhood
9.0 /10
Amenities
6.8 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Payton
👍
6/10
Pleasant
19 Jul 2026
Crystal
Room was clean, bare bones, utilitarian. AC wall unit runs loud, which was great for white noise with the room facing West End Avenue. Older TV with no direct access to streaming platforms. WiFi was pretty good. The common areas had various strange, unpleasant odors throughout the days. Laundry was expensive and the dryer did not dry adequately with one cycle. Breakfast was underwhelming, although the coffee was good (note there's no fresh milk, just Coffeemate creamer). You definitely get what you pay for!
Friends_and_family Family
8/10
Excellent
18 Jul 2026
MARVIN
I stay here often for medical trips to the Vanderbilt Medical Center. The staff is always courteous, helpful and polite. The rooms are always clean. I feel safe on the property. The location is assessable to restaurants, downtown and the interstate corridor.
Self
10/10
Exceptional
01 Jul 2026
Robert
Second time to stay at this property.
Extremely private, safe, and clean. Rooms are huge and have everything you need. Quiet. Staff are all nice.
Partner
8/10
Excellent
28 Jun 2026
William
👍
Partner
10/10
Exceptional
19 Jun 2026
Robert
This hotel was way better than I expected.
Very clean, very quiet. Super friendly staff. Located right off the interstate in a safe, secure area. Less than two miles to Vanderbilt Hospital.
Partner
10/10
Exceptional
11 Jun 2026
Dan
Staff and parking was great!
Family
6/10
Pleasant
04 Jun 2026
Tanis
Overall a good stay.
Hotel is a little rough around the edges,but clean and the staff were very friendly and helpful.
It has a good guest laundry, and rooms were well equipped (tv,microwave, fridge, stove, a/c).
There's nothing at the location, but there's a bus stop right outside that'll take you Downtown for $2.
Breakfast options limited, but okay, however oranges on dats 2 and 3 of our stay were shriveled.
Partner
8/10
Excellent
29 May 2026
Deborah
Spent 1 night. It was clean and safe location. Staff was great.
Downside, our room did not have stocked items like dishes etc to grab some groceries to make dinner.
I would stay again as the staff was great.
Partner
4/10
Poor
21 May 2026
Cedrick
This property was subpar to say the least based on the location. The a/c unit was loud and inconsistent and the refrigerator was loud and disturbing all night. When I reported this issue to the front desk, I was told that all of the refrigerators made this sound and I was probably unaware because we don't usually sleep near our refrigerators. The iron board was broken and I was unable to use the iron because the electrical outlets did not work in the room.
Family
2/10
Poor
17 May 2026
Kayla
Beds were extremely uncomfortable
8/10
Excellent
11 May 2026
Robin
It was perfect for the short stay we had. The staff were helpful and friendly and the room and hotel were clean and well cared for. Next time however I will ask for a handicap room. It was difficult to get in and out of the shower and the water pressure was not great.
Friends_and_family Family
6/10
Pleasant
09 May 2026
Galina
It was a decent stay overall but during our one night stay the a/c broke down and leaked all over. The water pressure in the shower was low. It was clean enough and the stuff was very accommodating. Free parking was a bonus but it felt a bit unsafe.
Family
8/10
Excellent
07 May 2026
Rebecca
The property satisfied the needs we had but the AC unit in the room was not steady. It was either too hot or too cold and turned off and on a lot.
Partner
10/10
Exceptional
06 May 2026
Brian
Great location with free parking …which is rare in Nashville. Room was more than we needed and we’ll be back
Friends_and_family Family
8/10
Excellent
06 May 2026
Bonny
Great value for short stay
Self
6/10
Pleasant
20 Apr 2026
Sabrina
The room was surface level clean. When I got in the shower for the first time, I discovered hair all over the shower walls. Keep in mind I had not showered yet, so it was not clean before. One of the ladies who worked in reception was a real grump. Anytime you needed assistance, she would huff and puff about it.
Self
8/10
Excellent
11 Apr 2026
Sue
Parking was easy. The front desk staff was very nice.
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
Richard
The property was clean. The front desk employee was very
2/10
Poor
04 Apr 2026
Shiela
The front desk attendant at check in was rude and not friendly at all. Thought it couldn’t be worse until I checked out in the morning and the woman was really bothered as she shouted out of somewhere “what you need?” I said check out and she needed to tell the friend she was talking to on the phone to hold on she had to give this woman a receipt. She was truly annoyed about having to do her job
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
Larry
Parking was easy
Partner
10/10
Exceptional
28 Mar 2026
Emily
Easy check in and out. I appreciated how friendly the staff was!
10/10
Exceptional
24 Mar 2026
Larry
As expected
Partner
10/10
Exceptional
22 Mar 2026
Kelsey
Clean room, excellent customer service from everyone! Coffee was good in the morning
Partner
8/10
Excellent
21 Mar 2026
David
Good location.
Self
8/10
Excellent
09 Mar 2026
Jill
It’s going through renovations. also walls thin and can hear people above you as well. Refrigerator “knocked” all the time as well. For the money it’s a place to stay but if you need quiet and appliances not keeping you up then it’s not the place for you.
THE STAFF IS AMAZING. Nicest people ever!!!
Self
10/10
Exceptional
27 Feb 2026
Shannon
Staff was really helpful even though I arrived super late. The room was very clean and quiet. The only way it would have been better is if there were a hair dryer.
Self
10/10
Exceptional
23 Feb 2026
Stefanie
Easy check in, friendly staff, clean room.
6/10
Pleasant
22 Feb 2026
Traci
The Mgr was so rude when we checked in… it was like he was trying to rush us. Then when we got to our room the fire alarm started going off and when my husband asked “if everything was under control” because the issue was in the room next to ours…. He rudely says “ I haven’t knocked on your door yet, have I?” What the hell….
Partner
4/10
Poor
16 Feb 2026
Lydia
The room was neglected and no amenities offered were in the room you had to go to the front desk to ask for what you needed and they gave it to you in a bucket to take back to your room. The fitness center is only 1 treadmill and a bike; so not a fitness room at all. The back door light was out so it was really dark to enter that way. It was like they did not care to even go around to check the property grounds at all to fix anything. Will not stay there again.
Friends_and_family Family
8/10
Excellent
10 Feb 2026
Candace
Clean room. The spacious of the room. The convenience of location.
Leisure Self
8/10
Excellent
09 Feb 2026
Shelley
The room was perfect. It had a full kitchen with all the pots, pans and dishes needed. The staff was the BEST! ...but, the continental breakfast left A LOT to be desired.
The biggest negative is that we had had a huge ice storm which left me and 200,000 others out of power for over a week. Many hotels offered discounts to locals dealing with this but NOT Extended Stay America. I am very disappointed by this as this unexpected expense was not affordable for me.
Pet
10/10
Exceptional
01 Feb 2026
Joseph
Everything
10/10
Exceptional
30 Jan 2026
Zhanna
Clean safe and quiet
4/10
Poor
28 Jan 2026
Kristy
No electricity for 24 hours Sunday 1/25 thru 1/26. No back up generator.
4/10
Poor
25 Jan 2026
Randi
Unfriendly front desk staff, seemed unhappy to be at work and took it out on us
Business Self
10/10
Exceptional
25 Jan 2026
Jennifer
Great location and friendly staff
8/10
Excellent
23 Jan 2026
Kelly
Clean room, nice staff, area quiet.
8/10
Excellent
22 Jan 2026
Vanessa
Clean room, friendly staff. Not a bad hotel just nothing impressive about it.
Leisure Pet
8/10
Excellent
19 Jan 2026
Lyne
Staff was friendly
Leisure Self
10/10
Exceptional
17 Jan 2026
Jennifer
We were highly impressed with the cleanliness and size of our room! It was very spacious, and the bed was comfortable. It was very convenient to have a full size fridge and microwave right in the room. Having free covered parking in the city was a huge perk. We will 100% be staying at this hotel in the future.
Leisure Partner
8/10
Excellent
15 Jan 2026
russell
Overall a good stay, I was in town for some medical testing and the room was easy to rest in.
Business Self
4/10
Poor
14 Jan 2026
michael
hotel was in renovation and was not informed until arrival. locked out of room after first night. had to pay on three seperate occasions. no amenities. staff was very polite. no where closebto capacity, but booked room right above me so i was kept up all night by guest above. would take a lot of convincing to stay at this chain again.
Business Self
10/10
Exceptional
07 Jan 2026
Jenna
T
10/10
Exceptional
29 Dec 2025
Larry
Lady at the desk is a ray of sunshine.
Partner
10/10
Exceptional
20 Dec 2025
Douglas
I was just there for one night but it was easy and convenient. Thank you.
Business Self
4/10
Poor
19 Dec 2025
Andy
Just a drag. No amenities in the room, you had to ask for them. The people working seemed annoyed that they had to deal with customers
Leisure Self
10/10
Exceptional
18 Dec 2025
Jacquelyn
Nice room. Good coffee.
10/10
Exceptional
16 Dec 2025
Phillip
Clean room and all staff members were friendly and available
Friends_and_family Family
10/10
Exceptional
09 Dec 2025
Adriana Anastacia Castaneda
Front desk representative was very kind and sweet.
Business Self
10/10
Exceptional
06 Dec 2025
James
Staff were extremely courteous and kind. Very peaceful and quiet. Convenient short trip to Vanderbilt Hospital from this location.
Partner
6/10
Pleasant
04 Dec 2025
Michael
The room was clean and comfortable the staff was curtious
Business
10/10
Exceptional
01 Dec 2025
Larry
Everything was what I needed
Partner
6/10
Pleasant
01 Dec 2025
Alline
The room and staff was good. It was the remodeling with painting and what goes with that made it annoying.
Leisure Partner
6/10
Pleasant
29 Nov 2025
Nicolo
Noise. Impossible to sleep if above you have a heavy footstep person
Leisure Partner
10/10
Exceptional
12 Nov 2025
Pamela
Didn't have breakfast and parking was great.
I cannot express how wonderful Angelina was. She was very personable and went above and beyond to help us. I would definitely recommend your hotel to anyone needing a place to stay in Nashville.
Partner
10/10
Exceptional
05 Nov 2025
Brian
Room was great and in a great location
Friends_and_family Family
10/10
Exceptional
03 Nov 2025
Phillip
Location was great
6/10
Pleasant
25 Oct 2025
Thomas
Kitchen was fine, did not use it. Room was clean, no hair dryer. Drawer wkept sliding open. Shower was great
Partner
10/10
Exceptional
12 Oct 2025
Douglas
Very convenient and close to a lot of things to do and restaurants. Thank you.
Business Self
6/10
Pleasant
08 Oct 2025
Richard
One room was dated, second room was good.
10/10
Exceptional
02 Oct 2025
ANTHONY
Location is hard to beat with easy access to nearly everything. Friendly staff, and parking lot access to hotel is top notch.
Self
10/10
Exceptional
25 Sep 2025
Kimberly
All the above was excellent
Business Partner
8/10
Excellent
16 Sep 2025
ValerieLyn
Free parking & Immaculate hotel, both the lobby & rooms! Very comfortable bed.
Great location to Vanderbilt University.
Highly recommended.
Self
10/10
Exceptional
16 Sep 2025
Chantal
Everything was amazing! Great hard working staff. Easy to get around can not wait to visit again.
Business_and_leisure
8/10
Excellent
15 Sep 2025
Jessica

Nice Stay

The hotel was very clean with a nice room. Breakfast was grab and go which included coffee, oatmeal, oranges, youghurt, and packaged muffins. Location is great for visiting downtown or medical appointments. Would stag here again and again.
Self
10/10
Exceptional
12 Sep 2025
Thomas
Nice place!
Business_and_leisure
8/10
Excellent
11 Sep 2025
wayne
Only complaint would be the free breakfast
Breakfast isn’t cereal bars and yogurt. No juice , bananas. Once I saw prepared boiled eggs .
Leisure Self
2/10
Poor
10 Sep 2025
Julie

Very poor

I booked a queen got a double bed. Had to go to desk for hair dryer. None in room. There was hairs on the towels yet i had to bring them down to desk to get new clean ones, couldnt just get some more without exchange.
Kitchenette, with no dishes no soap at sink and no paper towel.
What is the point in having a kitchenette without these things? They expect people to bring their own dishes on vacation?
Not clean, not good. Will never stay there again and over charged for none of these ammenities especially when you dont even get the right size bed!
Partner
10/10
Exceptional
27 Aug 2025
Anthony
Nothing at this time
Leisure Self
10/10
Exceptional
25 Aug 2025
John
Close to Vanderbilt
10/10
Exceptional
20 Aug 2025
DEOCHAND
Hotel in good condition. Quiet except for some noise from the room above - 4th floor (heavy walking during nighttime hours). I told the check out clerk, who advised me that I should have told him earlier. 15 minutes drive to Nashville International Airport. The kitchen was great to prepare quick meals. The grab-n-go breakfast next to the Front Desk consists of hard boiled eggs (in small refrigerator), muffins, coffee, tea, yogurt, and multigrain bars. Easy walking to Centennial Park (family picnic, jogging, volleyball, Parthenon) on West End Ave. McDonald's and restaurants in walking distance. Exxon gas station one block away. Easy ground level parking. Quiet lobby.
Leisure Family
10/10
Exceptional
17 Aug 2025
Addy
Great quick easy stay in Nashville!
Leisure Friends
10/10
Exceptional
11 Aug 2025
Eric
Convenient to I-24 and West end. Breakfast was a token \"takeway\" breakfast.
8/10
Excellent
10 Aug 2025
Katelan

Quick Overnight Trip. I recommend!

Quick overnight trip. Location was good. Staff was friendly. Room was clean. Parking was included with stay. My only complaint if I had one would be the minimum breakfast options. Only coffee was being served no juice options. Overall I recommend this hotel and would stay again. Would be a great place to stay for extended amount of time as there was a full kitchen.
Friends_and_family Friends
6/10
Pleasant
10 Aug 2025
Tyjuan
The microwave was not working in room 202Arzetta and Tyjuan Stitt
Business Family
6/10
Pleasant
02 Aug 2025
William
Bathroom shower needed cleaning at edges of the floor pan. Using some kind of cleaner and elbow grease would probably do wonders.
Business Family
10/10
Exceptional
25 Jul 2025
Beverly
Good area. Clean. Friendly service. Free parking which is great! I'll go back.
Friends_and_family Friends
2/10
Poor
24 Jul 2025
Dennis H

Rude

I paid for a room for the night of 07/20/25. We had to take a friend to the hospital in Nashville and we arrived at the hotel at about 2:30 am on the 21st but could not get in the office front door. There was a service phone outside the door. I spoke with the clerk who told me she could not check us in until 3:00am. We waited outside the building until 3. When I approached the front desk the clerk was extremely rude to me. Instead of politely asking for my ID she demanded it. Then she rudely informed me she wanted my car license plate number exactly. I went outside to get the license number and gave it to her. Then she said she would have to see my wife's ID. I asked why. Her answer was impatient and rude. I went out to get my wife's ID all the while fuming at her attitude. I finally went back inside and after exchanging some very heated conversation I told her to refund my money and we went to another hotel where I was treated with courtesy and respect. I have not received a refund as yet. I want my money back!
Friends_and_family Friends
10/10
Exceptional
21 Jul 2025
Coral
Having a kitchen was a game changer.
10/10
Exceptional
14 Jul 2025
Jonathan
Close to Broadway (2 miles)
Leisure Friends
6/10
Pleasant
06 Jul 2025
Joel

It’s okay

Staff was not very friendly
Partner
8/10
Excellent
30 Jun 2025
Jack
The hotel room was clean, spacious, and appropriately equipped.
8/10
Excellent
23 Jun 2025
Karen
This property was perfect for what we needed. Appreciated having gluten free options for breakfast. Nothing i didnt like.
Leisure Partner
10/10
Exceptional
22 Jun 2025
Steven
This is the first time in a long time that everything was clean, showers were clean, the drain wasnt clogged, and bed sheets and pillows were clean!!! Thank you so much would stay here again!
Partner
10/10
Exceptional
21 Jun 2025
Samantha
I booked through Expedia and they overbooked the room type I had chosen. The lady on duty called me when they received the notification and quickly booked me into an available room that still worked for my husband and me. She was super nice and polite when we arrived and made sure that we were comfortable in the new room choice. We would stay there again.
10/10
Exceptional
03 Jun 2025
Connie
Clean, quiet and comfortable. The staff is amazingly friendly and helpful. I visited because my mother was in Centennial Hospital, and when I needed to extend my stay the managed it almost with our me. So greatful. I will stay there next time I am in Nashville.
Leisure Self
10/10
Exceptional
03 Jun 2025
Connie
The staff was friendly kind and helpful. I never walked in our out without a sweet greeting or friendly goodbye. I will stay here next time I am in Nashville.
Self
10/10
Exceptional
02 Jun 2025
Sandra

Wanted pleasant without paying a premium

We were there just overnight for a triathlon. Wanted safe & nice without having to pay the premium weekend rates. This location gave us that, would definitely go back.
Partner
10/10
Exceptional
26 May 2025
Ben
Great space in the room, was clean and tidy. Easy to get around from, own transport or ride app.
Leisure Self
10/10
Exceptional
25 May 2025
Paul

Enjoyable stay!

Our stay was perfect, the room was very comfortable, very clean also the staff were excellent, very helpful.
We enjoyed our stay and would stay again no problem. Thank you
Partner
6/10
Pleasant
25 May 2025
SYLVAIN
First of all there were no Hangers,the fridge was making so much noises I had to worn ear plugs + You have to ask like a child for getting pots and pans,,,,,But one thing I want you to know Your Staff was very helpful,professional and very nice 👍
Leisure Self
6/10
Pleasant
22 May 2025
James

Not your normal hotel

Building and room was clean. Checking in took a few minutes because of some complaining about billing. Staff seemed non talkative and non smiling. The gentleman that did my check in required my credit card to be on file even though hotels.com handled everything. But other than staff being short and non smiling get ready for no ice machine, no coffee pot or custom cups or normal items you see in a room. Don’t ask about ice!!! The unhappy 5pm desk clerk will snap at you that you were told about ice trays!!!
Partner
6/10
Pleasant
21 May 2025
Deborah
It was adequate
Leisure Self
8/10
Excellent
20 May 2025
Grant
Excellent but I would ask for a room away from the roadside of West End Ave very noisy rooms on that side of the property
Leisure Partner
10/10
Exceptional
15 May 2025
Lisa
the lobby was a little busy which was intimidating at first. But the check in was easy, and there was parking right up front, which made me feel secure. The room was my favorite part, spacious, clean, comfortable with a clean comfortable bed. It was my 1st time in an Extended Stay so until I got in the room, I didn't know you needed to request a coffee pot, other than that, I had no issues and fully relaxed in my room.
Business Self
8/10
Excellent
01 May 2025
Verified traveler
A great choice as the price is right and offers free parking, which is hard to find in that part Nashville. A bit noisy though, with noise from the unit above us and a leaf blower outside at 7am
Friends_and_family Family
2/10
Poor
01 May 2025
Janvier
Wasn’t a great experience. The staff was nice but the hotel needs a lot of work
Business_and_leisure Family_with_children
10/10
Exceptional
01 May 2025
Jessica
Easy check in and out
10/10
Exceptional
26 Apr 2025
Duke Joshua
The staff was beneficial and flexible with last-minute bookings.
Leisure Pet

Location & surroundings

Extended Stay America - Nashville - Vanderbilt
3311 West End Ave, Nashville, United States

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Extended Stay America - Nashville - Vanderbilt

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