Name: Best Western Phuket Ocean Resort
Address: 562 Patak Road, Karon Beach , Muang, 562, Phuket, 83100, TH

6/10

Pleasant

30 Dec 2025

Rita

AC kept room nice and cold

8/10

Excellent

15 Nov 2025

Luibov

Very large hotel. 5-10 minutes walk to the public beach. Beach is super crowded.

Leisure Self

6/10

Pleasant

08 Nov 2025

zahir

It rained so no pool. The AC work, the phone didn’t work and the water pressure was very low.

10/10

Exceptional

27 Jul 2025

juan

The staff in general are very friendly and helpful

Leisure Partner

10/10

Exceptional

27 Jul 2025

juan

The staff in general are very friendly and helpful

Leisure Partner

10/10

Exceptional

14 Jul 2025

juan

The staff is very attentive and always anticipates what you need.

Leisure Family

10/10

Exceptional

20 Aug 2024

Francisco

Great option for a reasonable price

It's a nice place with a lovely swimming pool. Varied options are included in the breakfast. It has a good location in Karon beach.

Self

8/10

Excellent

18 Aug 2024

Newton

The staff was very friendly and helpful. On the first night, they gave us a room that was very old as they didn’t have the room that we had booked. On the following day, they put us in a very nice room with an ocean view. The breakfast is quite poor on options, but survivable.

Business_and_leisure Family

10/10

Exceptional

15 Jun 2022

Alun

Fantastic!

Brilliant hotel and staff. Will go back again

Partner

8/10

Excellent

08 Jan 2020

Verified traveler

Check in process was easy and fast, the staff were all very friendly during our entire 5 night stay.

The room was spacious & clean, bed was comfortable and the shower was hot.

I was told the entire resort was booked out during our stay, therefore picking a early breakfast time to avoid a large queue was needed.

My only issue is I have a disability and struggled to reach my room each time due to the amount of stairs and very steep ramps.

All in all totally recommend for able bodied people.

Leisure Partner

10/10

Exceptional

07 Nov 2019

Verified traveler

It was just satisfying every thing..very good view from the room.

Leisure Friends

8/10

Excellent

15 Oct 2019

Raul

An authentic, not flashy, nice hotel. A 5 minute walk to Karon beach with food and pharmacy on the way. The lagoon in front of the hotel is not for swimming. The sunset from floor 5 terrace is spectacular.
3 nice pools, close at 20:00.
Friendly, responsive staff. Clean rooms.
Breakfast is OK thou variation is limited.
1 minute walk to fantastic \"Ann House\" family restaurant. Quiet neighborhood.

Leisure Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

Couldn't fault it in any way. Would stay there again and again.

Leisure Self

8/10

Excellent

03 Aug 2019

Verified traveler

The hotel staff were friendly and helpful also clean, buffet breakfast was good selection, and having 3 pools was great, we had ocean view room that had lovely view, and the room was a good size. Seven 11 supermarket was a 5 minute walk and close to shops and night market on a Tuesday and Friday

Leisure Family

8/10

Excellent

15 Jul 2019

Verified traveler

Staff very friendly. Enjoyed yhe option of 3 swimming pools. Grounds and room were spotless

Leisure Partner

6/10

Pleasant

14 Jul 2019

AJ

As it was low season, there was a lot of maintenance work going on. This made it a little noisy during the day time when relaxing by the pool.

Proximity to the beach and shops, eateries etc was very handy.

The terraced design of the hotel is not really suitable for disabilities / wheelchair access.

Up at the higher levels you get a really nice view of Karon Lagoon and Karon Beach and spectacular sunsets. We had a top floor sea facing room with balcony.

The hotel staff at breakfast were really nice and made breakfast an enjoyable time.

Disappointed on our departure when we paid 800 Baht for transport to the airport and were sent a hot taxi that had been sitting in the sun with the engine off. The taxi didn't cool down sufficiently for the entire trip and was like a sauna. Felt hot and bothered at airport arrival instead of refreshed.

Leisure Family

8/10

Excellent

13 May 2019

Verified traveler

Nice and clean. Staff very accommodating. Good food.

Leisure

10/10

Exceptional

11 May 2019

James H

10 out of 10

Second stay here , must say we enjoyed it . Breakfast is 10 out of 10 .
Polite staff , clean rooms, 3 pools to choose from .
Will be back next year ...

Partner

8/10

Excellent

08 May 2019

Nicholas

Fantastic

It was fantastic to meany stairs but that didn’t matter after to days legs got used to it breakfast was fantastic

Family

10/10

Exceptional

20 Apr 2019

Scott

Great family holiday. Low price great position.

Family

6/10

Pleasant

17 Apr 2019

Verified traveler

Large property on many levels with one lift accessible after many steps, pointless. Pools ok, if anything too warm and although signs up, towel bed reserving from early doors!

Resteraunt for breakfast pleasant enough, but waiting times for a table depend on being early to avoided the hordes of plate fillers!

Staff a little abrupt compared to other Thai hotels we’ve stayed at. All in all, ok for the 4 nights we stayed but will stay elsewhere on our next visit to Thailand and that includes Karon Beach which we didn’t warm too.

Leisure

10/10

Exceptional

14 Apr 2019

Sukri

Room was big enough. Got 2 tv's where my 2 child and 1 baby can watch their favourite cartoon while me and my partner can watch ours. Overall I love this hotel and will repeat stay here whenever we visit phuket again.

Leisure Family_with_children

10/10

Exceptional

14 Mar 2019

Verified traveler

Balcony view was beautiful
Pools and chairs plentiful
Good breakfast buffet

Leisure

8/10

Excellent

12 Mar 2019

Verified traveler

Nice breakfast, sheets were a little dirty, towels were old, close to beach

Partner

10/10

Exceptional

18 Feb 2019

Verified traveler

This hotel exceeded my expectations. The staff were very professional and courteous and the hotel is very well managed.

The view for the premium room is excellent, and the breakfast was amazing.

Leisure Partner

10/10

Exceptional

17 Feb 2019

Verified traveler

Returned several times over the last 5 years
Fabulous clean, excellent staff many who have been there for yrs. Nothing is too much trouble, they aim to please.
Little construction near by but Not a problem to guests. Thank you so much for our 2 week stay. Will be back next yr xxx Shelley & Alan xxx

Leisure Partner

8/10

Excellent

01 Jan 2019

Indreesh

Nice Resort

We had a good stay at Best Western, Karon Beach. The rooms were nice with great views. Karon Beach is right across the street. The breakfast was average and the restaurant had limited seating so usually there was a waiting time for getting the table. The swimming pool is awesome, pool side Bar served good food.

Family

8/10

Excellent

19 Dec 2018

Verified traveler

Updated property. Great staff. Tasty breakfast was included in the booking. Close to everything, shopping, food, groceries, beach. Drinks are good, although a bit pricey compared to the outside restaurants, the 2 for 1 happy hour drinks (8-10pm) are a great value. Ohhh did I mention the views? This property is on a hill so you will have to do a few steps, but there is an elevator to the rooms, the views are worth the walk up the stairs.

10/10

Exceptional

30 Nov 2018

Verified traveler

good service from most of the hotel staff. Room was clean and comfortable. had a good stay at best western.

10/10

Exceptional

19 Oct 2018

James H

Paradise hotel

Amazing hotel , didn’t expect a view over Kata beach , great balcony, breakfast to die for ..
For the money I have never stayed in a better hotel .kant fault it .service always with a smile ..

Partner

10/10

Exceptional

06 Oct 2018

Verified traveler

Best sunsets

We loved everything. Hotel close to road which was really convenient but traffic noise might irritate some. Loved the ocean views with great sunsets. Pool great temperature

Partner

10/10

Exceptional

05 Oct 2018

Verified traveler

Nice hotel close to the beach, restaurants, downtown and shopping

10/10

Exceptional

11 Sep 2018

Bryan

Amazing staff very helpfull and polite..

Family

8/10

Excellent

17 Aug 2018

Neil

Close to shops and beach

Very friendly staff, room clean and breakfast very good

10/10

Exceptional

12 Aug 2018

Verified traveler

Very friendly staff great location
Breakfast very nice lots of choice

Pools and view of ocean fabulous

Rate a 10

Kelly from canada

6/10

Pleasant

23 Jul 2018

FANA

is ok but could do beter

very hard for old person because of steps and up hill

8/10

Excellent

23 Jun 2018

Verified traveler

Good for the price

Hotel was good for the price point. Nice pools. One Section was under construction but not an inconvenience. Breakfast was good. Staff very welcoming.

8/10

Excellent

22 Apr 2018

Les

Great Hotel

I found this to be a top hotel. My partner and I stayed for 13 nights and there is very little that we could think of that disappointed us. Rooms were clean - views were fantastic - the 3 pools were always spotless and mostly accessible and the grounds were immaculate. Breakfast was great with a huge selection, and even when busy (the hotel was at capacity during our stay), there was always plenty of seats and plenty of food. The location is perfect, being only a short walk to the beach or the restaurants and bars of Karon, or a quick Tuk Tuk ride to Kata Beach (200 baht) or Patong (400 baht). Staff were friendly, the Spa / Massage was very good and with competitive rates (for a hotel) and if you eat at the restaurant (other than breakfast), again great food at fair prices. The ONLY downside (and for those who have stayed there will know) is the bloody hike up to your room. Hotel is situated on a steep block and there is only one lift, but there are probably 16 steps before you even get to the lift. But if you can handle that, you cannot, in my opinion, fault this fantastic hotel. This is my 7th visit to Phuket and my 6th hotel - it is by far the best for the money I wanted to spend. Would definitely recommend to a friend, and would not hesitate to stay here again. 😄

8/10

Excellent

10 Apr 2018

Steven

We enjoyed our stay.

Handy for the beach,good pool areas that get busy ,friendly staff.
Room was clean and good view towards the beach

Partner

10/10

Exceptional

31 Mar 2018

Id

Nice hotel close to the beach.

Everything was perfect, I’ve enjoyed my holiday. Thank to all the staff for making my stay very comfortable.

6/10

Pleasant

08 Mar 2018

Verified traveler

Good option at Karon beach

I choose this hotel as it was beautiful location , overall experience was it as good hotel, few things were really hurting as lift was available but mostly out of order, amount of stairs you have to climb with kids without any helper, really surprising. Breakfast very good, but very less vegetarian options. At the time of checkout they tried to charge missing glass worth 50 baht , without checking my room , as it is not possible to check with short time . Finally when we asked to recheck the things again , everything was in place , they really realise or it just to cheat I don't know . Sometimes such things you takeaway for ever for as last hitch. Overall we enjoyed our stay there.

Family

8/10

Excellent

01 Mar 2018

sallyam

Good location

We stayed for 5 nights , room was good , excellent air conditioning , we were located on the 2nd floor which was ok ,but lots of steps so glad that we were not staying any higher up.
Breakfast choices fine . Snack bar by pool very good , but could perhaps have more tables for lunches .

10/10

Exceptional

01 Feb 2018

Emily

Amazing Hospitality! Great Location

I was a solo traveler and had a couple of plans that needed re-scheduled due to a snow storm. The hotel staff were amazing and helped me after my stressful travels to get there. The pools are very clean and shaded. My room was an an ocean view suite, just beautiful with a walk out patio to sit up high with a great view. The location was great, close to nice places to eat, fun shopping market, and steps from the ocean, just breath taking place. The lounge is very social with TVs, sofas, and lounges to rest. The breakfast was fantastic they offered great Western and International food many choices. The stay was absolutely perfect, I would book again and hope to return one day

8/10

Excellent

27 Jan 2018

John

Karon stay

Last place on our trip came here after few days at expensive luxury hotel ,this hotel quite ok maybe not dated but nothing wrong with it ,we spent a lot of time in room as it was far too hot outside ,it did not seem to bother all the guests. Round the pools but we could not take it hotel few hundred yards from the main town areas which made it quiet ,overall a good area and good hotel with excellent big buffet breakfast

Partner

8/10

Excellent

24 Jan 2018

Jeff

1 week in Karon

A pretty good stay at BW phuket ocean. Lovely sunset views over Karon Beach which is a 5 min walk away though you do have to cross a busy road

8/10

Excellent

07 Dec 2017

Verified traveler

Close to beach

Steps to lift where a pain good location but a bit of a walk to nearest markets etc hotel rooms a bit run down but clean

6/10

Pleasant

03 Nov 2017

Cameron

Check your options.

First the positive. The front desk staff were extremely helpful. The room size was great. Pools were very nice.
The negative.The dining area was cramped and unbearably hot. The food was fair. The pool bar staff were unpleasant leaving the impression it was a bother to serve us.I was asked to re-use my plastic glass as she was running low on disposable glasses. The gym was limited and small. Lots of stairs to climb. About a 5 minute walk to the beach and and 10 into the town core.

Partner

8/10

Excellent

12 Aug 2017

Verified traveler

Great place

Great location and awesome view. Decent service and a good value for money. the main negative was food quality. We had to be careful about ants in some of the food items. Apart from that, balcony door was quite hard to operate, probably needs maintenance.

8/10

Excellent

29 Jul 2017

Caroline

Relaxing stay at The Best Western

Amazing customer service, great pizzas and very reasonable priced food. Lovely pools and good location. Tv reception could be improved and the beds were a little too hard for me. But overall great value for money and would stay here again.

Family

10/10

Exceptional

19 May 2017

Gary

Phuket ocean resort

Second time here, beautiful location, wonderful staff, nothing ever a problem, all our rooms were together
Breakfast was also good plenty to chose from, thank for a wonderful stay

Family

10/10

Exceptional

19 May 2017

my first visit

Beautiful location near to beach and market area.\n

Had a good stay in the hotel. We got a room with ocean view. Walking distance to Indian restaurant. Beach is less than 5 minutes walk. Staff is very supportive. Good options for breakfast.
Recommend to all visitors to Phuket. Advantage is Not noisy like similar locations in Phuket.

6/10

Pleasant

10 May 2017

Verified traveler

the hotel was close to the beach and the hotel provided you with beach towels.

the free wifi was excellent, breakfast you had a good choice but lunch and dinner, I didn't enjoy the menu provided.

I did like staying there as it was on the main road, although some of the locations of the rooms involved a lot of stairs, luckily for me my room was in a good location.

6/10

Pleasant

08 May 2017

Dave

Resort Best Western

Resorts pools are great with lots of shade and sun chairs. Very steep with lots of stairs up and down to rooms. Buffet breaky is great with big variety of food to choose from. Short walk to main street and Karon beach. I was happy with it overall. 3.5 stars.

10/10

Exceptional

04 May 2017

Verified traveler

Really great hotel

This hotel was really perfect for our holiday and we stayed for 3 weeks. The hotel is perfectfectly placed for the beach the town and to get a taxi. Highly recommended beds comfy breakfast hot and plentiful Rooms cleaned daily fresh towels for the beach always a free sun lounger at any of the 3 pools.

10/10

Exceptional

13 Apr 2017

food lover

Quiet and close to beach and restaurants

Be careful as lots of steep stairs but lift available to top floor. The lift was not working the last few days of my stay of 3 weeks in beginning of low season. Super room with view of beach from top floor. Very green surrounding at back verandah. Very safe and secure, card access. Very quiet depending on occupation of rooms next door. Housekeeping bit strange, came in room when 'do not disturb' sign on door. English of staff is not too good. Several pools to choose from. Restaurant food just okay, nothing to write home about, would not go to restaurant again even though reasonable price. Next door to 7/11 for water, drinks and snacks. Close to shrine markets (fantastic) and restaurants, beach walk 5 min, walk to other beaches south of Karon Beach. Tuk Tuks very expensive to Patong from here. Public bus around corner every hour $1 to Phuket town to transfer to Patong beach bus, expect slow 1hr trip but good scenery on way . a/c fantastic! fridge in room great too due to high heat & humidity! TV movies - one channel with same movies at night every week. Housekeeping watch TV when changing towels so change channel back when finished.Tea cups only wiped not washed, bed terrific & firm. They bottle their own water which was strange so bought water from 7/11. Lots of free tea bags every day and great toiletries too.

8/10

Excellent

12 Apr 2017

paul

beautiful hotel but many many steep steps

Great hotel. Good views from large clean well equipped room. Modern with good air cond and massive balcony with great sea views from balcony or bed.
3 good swimming pools plus childrens pool.
Breakfadt varied and good with unlimited choice. Staff fridndly and happy. Close to beach and all Karon amenities.
Only fault was elecator. I am 73 an asked for lower room if no elevator..
I was told there was an elevator so all was ok i thought.
But there was a steep 30 meter ramp from road to reception and then what they did not tell me was that thetr eere another 51 steep dangerous steps and ramps before getting to elevator. That is over 100 steps esch trip to dining or reception.
Do this for 3 meals sns a trip to beach and pool you are looking at least 500 steps a day..
As elevator only went to 5th floor and there were 3 floors above that some guests would be climbing 160 steps each return to dining room.
Otherwise hotel was near perfect. But in presentation should warn guests that you need to be a mountain goat to get to your room.

Partner

4/10

Poor

11 Feb 2017

Alex

Hotel not comfortable

Hotel is not suited to people who enjoy mingling with others. Food isn't good, rooms aren't clean, they don't seem provide the basic things.

10/10

Exceptional

12 Dec 2016

Colin

You told me I got free breakfast with this booking and sent you proof I paid for breakfast but nothing happened no credit back not happy with customer services hotel.com

Partner

6/10

Pleasant

25 Sep 2016

wayne

Budget hotel

Hotel ok if you are on a tight budget. Short walk to beach and Main Street which has bars and restaurants. Grounds and pools are good. Hotel is on a hillside and regardless which room you are in you are required to climb steps...and more steps. Not good for the elderly or disabled.

Family

8/10

Excellent

12 Sep 2016

Michael

A+

Nice hotel with friendly staff! I would recommend it! I would stay again!

Partner

8/10

Excellent

05 Sep 2016

Philip

Best placed resort for Karon Beach

I found this resort the best placed for Karon Beach. Garden settings swimming pool areas by 3. Breakfast buffet good start to day, plenty of fresh choices, European, Asian plus.
Helpful efficient staff. 5 mins for quality beach walking or bumming. Close to a variety of entertainment. Family friendly.

6/10

Pleasant

30 Jul 2016

Verified traveler

Trecherous and so so.

The stairs were horrendous. The TV did not work and our daughter was injured from broken tile in the pool. The room was okay and quiet, the floor flooded when showering.

Family

8/10

Excellent

23 May 2016

Malcolm

Great value and location. Very friendly efficient

We have stayed there before and will stay again. Excellent value for money and good facilities.

8/10

Excellent

25 Apr 2016

Vadim

Grate hotel to stay in Puket

The staff welcome us with flowers for our honeymoon. The room we got was in the new building. The view was grate. the staff at the mornning buffet was very nice and friendly and the food was taisty.

Partner

2/10

Poor

24 Apr 2016

Brandon

Worst Western

Resort. More like motel. Actually we've seen better. First room smelled like body odor and linens and towels were really smelly. We tried to use wifi and after calling the front desk they tell us our room cannot catch wifi. We asked to be moved and new room was worse. Besides the smell, the tub hadn't been cleaned and now the towels were a funky grey color. We asked to be moved again. We threatened to move out so they upgraded us. We thought we were getting lucky but the next day when they cleaned our room they gave us those funky grey smelly towels the linens that they put on had the same problem. We made them change them until we were satisfied. Wifi never worked well and staff had a bad attitude. We will never stay there or any Best Western again.

Partner

10/10

Exceptional

05 Apr 2016

Pamela

Great location, great service. Thankful for the elevator. View was great.pools were good. Food really good.

Partner

6/10

Pleasant

04 Apr 2016

klong

We enjoyed our last stay and returned. What more is there to say?

8/10

Excellent

10 Mar 2016

Claus

First time in Phuket

We found the Best Western ideally situated on Karon Beach. It is close to everything without being in the heart of the town. An easy walking distance to all utilities.

Partner

6/10

Pleasant

19 Feb 2016

Verified traveler

Hotel situated a walking distance from town center

Hotel offers very good italien restaurant! Taxi and tuk tuk just outside hotel. Overall was a nice stay

8/10

Excellent

15 Feb 2016

Mairi

Nice hotel near beach and shops/restaurants.

Mix up with room allocated to us which was dark and dingy overlooking car park and main road, which we didn't booked. We were moved the next day as the hotel was fully booked when we arrived. Also mix up about whether we should be allowed a breakfast, when we arrived we were given a beakfast card but reception staff said we shouldn't have been given breakfast because you don't get breakfast when you book through Expedia. We did book breakfast when we made a booking so at a loss.
Overall, we enjoyed our stay, lovely swimming pools, grounds etc.

10/10

Exceptional

03 Feb 2016

Shelley

Love this hotel, stayed there 3 times Xxxxxxxxxxxx

Booked this hotel as loved our previous holidays here. It was nice to see the same staff over our 3 X years stay. Happy staff happy hotel makes happy customers.
Many thanks to you all.

6/10

Pleasant

27 Jan 2016

john

Average stay at a Great Beach

Average hotel for average cost. The Wifi was horrible. Staff was not friendly and constantly put off dealing with problems.

10/10

Exceptional

25 Jan 2016

Verified traveler

Great value priced hotel

Great breakfast buffet spread. Love the decor of the room. A lot of stairs but you probably know that from the reviews other people submitted. We tried to call for a cab through the front desk but was told that we have to hail one from the street. That was a minor inconvenience.

8/10

Excellent

24 Jan 2016

Vishwajeet

This hotel is located right opposite Karon beach which I would say is the best beach in Phuket.. Cozy hotel property, warm, friendly and very helpful staff, excellent breakfast spread, good swimming pools and a great location to stay in Phuket. All in all very good value for money..

Family

6/10

Pleasant

10 Dec 2015

Gerald

It was made to seem closer to the beach then it actually was, my room was very far from the facilities. Gym was sad. Breakfast though was very well done & staff were very friendly & helpful.

10/10

Exceptional

10 Dec 2015

Kalpesh

Excellent Experience and Nice location

Overall excellent stay.Nice location and good service

Partner

10/10

Exceptional

24 Nov 2015

Joel

Fantastic!!

wonderful hotel with everything at your fingertips. great location in Karon beach Thialand with lots of resturants,events and activities for all the family to enjoy. The staff are very helpful and polite and the hotel food and facilities are 5 star!!!

Partner

6/10

Pleasant

13 Nov 2015

TaWana

Nice location for the quiet beach

this hotel does not have elevators for 90% of the rooms here. it was an exstreme walk to get to and from my room. Im very althlete and enjoyed the walk when I was trying to excercise but when I was not it was a very hard walk up several stairs...I counted it was 30 stair to my room not including the walkways added to the walk. I was there for a wedding and was terrified to walk in my heels and I didnt have room for extra shoes to bring. it was very scary and I almsost fell several times.

10/10

Exceptional

26 Oct 2015

Ian

a grwat place to stay

Staff very friendly and helpful.
some rooms are a little dated, but there is a renovation programme ongoing, which did not affect us at all during our stay.
large rooms and comfy beds, toiletries provided in rooms. You get two free bottles of water per day, but if you want to get more there is a big fridge in your room to put other drinks
a great choice of foods for breakfast, from continental, Thai, fruits, cereals and englush type breakfast, plenty to set you up for the day. The food in the restaurant for lunch and dinner is very good, fresh and excellent value for money, it is a pity it was not used more.
three good size pools in the complex, which were never too busy. You get pool towels from kiosk and return for fresh ones everyday. You can also take them to the beach.
there is free wifi throughout the hotel, but if connection is a little sliw, there a 3 computers in reception to use.
my only gripe is when I tried to change money, they only accept £50 notes to change, so anything less you have to go outside the comllex, but right outside there is anbexchange booth at it offered better rates than the hotel.
would highly recomnend this hotel and cant wait to return.

Partner

8/10

Excellent

18 Oct 2015

Fred

Nice Hotel

Lovely hotel room views. Clean Room, very friendly staff, breakfast good. Local shopping area has most general stores & resturants.

6/10

Pleasant

17 Oct 2015

Verified traveler

Nice stay

Good for short term stay. Only issue was the noise from furniture moving above my room every morning that woke me up. Friendly service and convenient location near the beach. Very quiet even though it was close to the road.

2/10

Poor

24 Sep 2015

Banu

Nice hotel close to the beach and green

We had a great stay
relaxing and good location beautiful view from the room
good service

8/10

Excellent

15 Sep 2015

Verified traveler

Nice hotel, easy access to a beautiful beach

This hotel was loaded with value. Nice pools and facilities. Easy walk to a beautiful beach. Plenty of restaurants and shopping within easy walk. My wife and I stayed for 10 days, and never had a problem. The breakfast buffet was surprisingly good. My wife enjoyed the workout room. There are a few stairs to the elevator, but not really an issue for us.
Staff was friendly and very helpful. There was always someone on hand who could speak English.
We asked the hotel staff to arrange our airport transportation (recommended), and we were very pleased. This hotel is about an hour from the airport.
Karon Beach is a little quieter than Patong (where we've stayed before), and more family-oriented. The beach is much nicer in this area, with unbelievable sunsets. The waves were perfect for body-boarding (rental at the beach), and the water temp was comfortable. No need to take a tour to other islands if your goal is to enjoy the beach.
Local tour operators will pick up from the hotel, as with most hotels on Phuket. The tour agent in the lobby of the hotel does not offer the most competitive prices in town, but they are helpful. Can't wait to go back. I'm sure we'll book this hotel next time we're in Phuket.

8/10

Excellent

14 Sep 2015

lizzie

I loved it!

The location of the hotel was great, people were great I just loved it!!!

8/10

Excellent

25 Aug 2015

Lilian

Rustic hotel with lovely landscaping. Room was comfortable with ample toiletries. Hotel staff friendly and helpful. Location is ideal for me as was a shortdistance away from the main Karon commercial road (quieter) but close enough to the beach. Breakfast spread is adequate. Highly recommended value for money.

8/10

Excellent

25 Aug 2015

Peter

Nice hotel,3 pools gymroom,poolroom and pingpong r

This is a really good hotel , with friendly service.Near to the beach. perfect! Downside is that the street below is rather busy, with heavy noicy traffic allhours mostly.
In the room i wish we could have a microwave oven to cook small meals, which we could buy at nearest 7-11.All in all its a great bargain to stay here, and i plan to come back!

Partner

10/10

Exceptional

24 Aug 2015

Bert

Great hotel with a great view

Great hotel. We had a wonderful ocean view and enjoyed the hotel pools. Karon beach is a short (5 min) walk from the entrance, and you'll find some good food at the beach front vendors.
There was a little construction happening within the hotel (Aug 2015) so that made a bit of noise in the morning, but overall I'd highly recommend this hotel for families and couples.
This neighbourhood (Karon beach) is less of a party location than neighbouring Patong.

Partner

6/10

Pleasant

13 Aug 2015

Guy

Would not win any prizes

The hotel is average but you get what you pay for.

Partner

4/10

Poor

22 Jul 2015

Jessica

Lizards, stairs & bad service!

This hotel is not a good choice for the area - you can find something much nicer for the same price. First of all - you have to walk several flights of stairs outside BEFORE getting to the elevator to get to your room. Then, the bathrooms have non-closing windows with screens and at night these white lizards slither across trying to get inside - freaky! The hotel staff messed up EVERYTHING about my booking - I was traveling solo and they kept insisting I needed to show 2 passports and that I was really supposed to be a guy with a different name. To top it off, when I left and was on my way to the airport - they called my cellphone accusing me of stealing a bathrobe that the idiot housekeeper eventually found behind the bathroom door on the hook! Do NOT stay here.

4/10

Poor

11 Jun 2015

Verified traveler

Not a good value

Not in great condition.

8/10

Excellent

31 May 2015

Paul

Nice Hotel

Pretty nice and reasonable price off season. And that should be enough for a review so if you dont like it then leave it out

8/10

Excellent

26 May 2015

Natalia

It was wonderful vacation!
Hotel territory very green and well-groomed.
A little carrying out repair at the time of stay in hotel spoiled impression.
Personnel polite.

10/10

Exceptional

14 May 2015

Ludmila

Great stay

I really enjoyed my stay in this hotel. Great breakfast,3 pools to chose, people even leave their books their for others to read. So did I. The hotel is very close to beach, 6 min walk, just across from the hotel. I have booked an airport shuttle service with the hotel and a shofer was waiting for me at airport. It cost $750 Baht. It's about one hour ride on a curly road.

Family

8/10

Excellent

27 Apr 2015

Pouyan

very clean

nice hotel,rooms are quit far from lobby and restaurant but it was ok, to swimming pool in different levels, rooms are very clean and nice wive. i like it and i will book again for sure.

Partner

8/10

Excellent

27 Apr 2015

Shaun

Karon April

was really suprised after what we had paid, very good hotel, only downside there are quite a few steps, but other than that excellent

Partner

10/10

Exceptional

22 Apr 2015

rich

Recomended

Nice place to spend a couple of weeks rooms were good nice view Nice hotel everything is short walk away will be back

8/10

Excellent

22 Apr 2015

keith

better than expected

Having read some reviews I was a bit worried about rude tourists but must would say that the oother visitors consisted mainly of german, French and Russian but at no time did I find them rude. No towels were left on sun beds from the night before. The staff were extremely friendly and the breakfast was very good. It is the same each day but there is a very large choice. Both Asian and European, hot and cold.

8/10

Excellent

12 Apr 2015

Casbar

Family Vacation

Great hotel, cold a/c, top shower, nice breakfast, friendly staff, good bar fridge, close to everything, yet far enough away from bar noise. Food and restaurants are excellent and close. Close to where you go to islands, ride elephants or ATV's. Raya Island is best for snorkelling. Oh forgot about the pools, the best for families I have ever seen. I recommend this hotel to all.

Family

8/10

Excellent

10 Apr 2015

emily

Great hotel across from the beach

Great spot walking distance to shops and restaurants and across from Karon beach .

Breakfast was ok , reception staff were very nice and helpful .

Too many stairs though so that was probably one of the bad parts of the hotel and the breakfast wasn't very nice either . But overall nice .

8/10

Excellent

08 Apr 2015

Verified traveler

Great hotel, clean, good A/C. Very popular with Russian tourists!