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Hotel Xestal

Huatulco · Mexico

Boulevard Chahue Lote 37 ManzanaView location

8.6/10Excellent166 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Neighborhood8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Xestal

With a stay at Hotel Xestal in Santa María Huatulco (R), you'll be a 1-minute drive from Chahue Beach and 6 minutes from Huatulco Beach. This hotel is 1. 7 mi (2. 8 km) from Huatulco National Park and 2. 3 mi (3. 6 km) from La Entrega Beach.

Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Make yourself at home in one of the 64 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.

Read more about this hotelShow less

With a stay at Hotel Xestal in Santa María Huatulco (Sector R), you'll be within a 15-minute drive of Tangolunda Beach and La Entrega Beach. This hotel is 0.3 mi (0.5 km) from Chahue Bay and 0.3 mi (0.5 km) from Marina Chahue.

Make yourself at home in one of the 64 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Maximum number of pets per room 1 Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit is payable by wire transfer and is due within 48 hours of booking the reservation.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 8 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 300 per pet, per night
    • Crib (infant bed) fee: MXN 200.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Chahue Bay 0.6 km / 0.4 mi
Marina Chahue 0.6 km / 0.4 mi
Chahue Beach 0.7 km / 0.4 mi
Santa Cruz Bay 1.1 km / 0.7 mi
Playa Santa Cruz 1.4 km / 0.8 mi
Mercado Tres de Mayo 1.4 km / 0.9 mi
El Zócalo 1.4 km / 0.9 mi
Playa La Esperanza 2.3 km / 1.4 mi
Bocana del Rio Copalita Archaeological Zone 2.5 km / 1.5 mi
Playa El Tejón 2.6 km / 1.6 mi
Huatulco National Park 3 km / 1.8 mi
Playa Yerbabuena 3.3 km / 2 mi
Tangolunda Bay 4.1 km / 2.6 mi
Playa Arrocito 4.2 km / 2.6 mi
El Organo Bay Beach 4.3 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Wi-fi
  • Hotel safe
  • Concierge
  • Luggage room
  • Outdoor freshwater pool: 2
  • Children’s swimming area: 1
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Xestal

8.6
Excellent
166 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Neighborhood
8.8 /10
Amenities
8.2 /10
75 reviews shown
8/10
Excellent
09 Jan 2026
David
Clean room, good staff, helpful and accommodating desk clerks. Good location for walking to La Crucacita Centre, S ants Cruz centre, and Chahue beach and marina.
6/10
Pleasant
18 Nov 2025
Andrew
No Air conditioning. There was a fan but it shook to an easy state. The noise from the city life was loud late as it is a touristy town. BUT The staff was friendly and had some good recommendations for local fare though it ended up being the most expensive meal of our trip. The pool was fun too. 3/5.
Leisure Family_with_children
10/10
Exceptional
18 Apr 2025
Cesar
Everything’s close!!! Have no complaints. Awesome can’t wait to come back here!!
Leisure Partner
2/10
Poor
31 Dec 2023
hussein
Hi
Not very happy this hotel is no way worth 281.00 as i was charged, this is hotel is very deceiving in its rating, and as represented by Expedia very bad no hot water, internet was hit an miss, not enough towels in the room, no shower mats i would like a refund, further the Tv signal bad overall experience was very poor, i am looki g to get at least half of the monies refunded.
Hussen
Business_and_leisure Family
10/10
Exceptional
07 Dec 2023
Joshua

Great Stay!

Great stay, friendly staff! We really enjoyed our stay.
Friends_and_family Family
4/10
Poor
07 Jul 2023
Caludia V
The office staff would constantly turn the air conditioning system off without telling us. The TV volume did not work, and office/cleaning crew would constantly want to count our room towels. On the positive side, the pool was kept to high standards and the pool staff was friendly so was the overnight office staff. I will not stay there again for sure!
Leisure Family_with_children
6/10
Pleasant
17 Mar 2023
ELIZABETH
Pros: nice place, clean, close to shopping places, nice wifi friendly, helpful staff.
Cons: only one elevator on one isle, super hot and small, no fan in it. No water, tea, coffee maker, glasses, limited towels. Even when asked they wouldn't give you anything else. I can only give a 7/10😲
Leisure Family
8/10
Excellent
14 Mar 2023
michael
Nice and close to grocery and restaurants. Cleaning staff really good. Only change they cud make is have a quiet time after 10pm around pool and hotel
Leisure Family
10/10
Exceptional
17 Dec 2022
Richard
This hotel is in an excellent location to walk to both Playa Chahue and Playa Santa Cruz, and to walk to many restaurants and a large grocery store. Note that there is no elevator but the stairs are good exercise. Staff very friendly and helpful especially Omar, Lisette and Yolanda. Thank you for welcoming us so kindly!
Partner
8/10
Excellent
22 Feb 2022
Ailyn
El hotel está en buenas condiciones y es cómodo pero considero que debería de ser un poco más barato por su ubicación, aunque no es mala tampoco es la mejor ubicación.
Leisure Family
10/10
Exceptional
05 Aug 2021
Verified traveler
I really enjoyed my stay!!
Leisure Family
10/10
Exceptional
05 Aug 2021
Verified traveler
Closed to the beach, nice clean swimming pools.
Leisure Family_with_children
10/10
Exceptional
05 Jun 2021
Verified traveler
Room, staff, property, location are great!
Leisure
6/10
Pleasant
25 Apr 2021
Alessandro

OK

Constant noise from kids in the pool all day. Not good for couples. But, yes, very affordable.
Partner
10/10
Exceptional
07 Mar 2020
Verified traveler
Clean and good price family oriented and good location
Friends_and_family Family
8/10
Excellent
02 Mar 2020
Verified traveler
Location was perfect between a large supermarket across the street,a 10min. walk to the beach,and a 20min. walk into the heart of town.

Maids would take all towels after cleaning the room in morning and bring clean ones after 4pm,so 0 towels until 4pm .Also you would have to ask, the aircond. to be turned back on if you came back to your room early,because they would turn off the power for the A/C during the Day.
Leisure Self
6/10
Pleasant
20 Feb 2020
Jody

Little hospitality

First I asked to be in a room on a lower level as stairs are difficult I was told no because I booked with hotels.com. so after coming in the first day my room has no power so downstairs again. Then no wifi which was the case for the 3 nights. No bottled water or glasses. Loud voices carried throughout. Finally booked a tour was told English was spoken but 80% was Spanish and felt cheated out of information. Close to a beach further to find good coffee.
Self
10/10
Exceptional
06 Feb 2020
Verified traveler
Loved our room, enjoyed swimming in the beautiful pools
Leisure Partner
8/10
Excellent
03 Jan 2020
Verified traveler

Mexico is the best

Easy to find. Great location. Friendly staff
Self
8/10
Excellent
05 Apr 2019
Verified traveler

Comodo y sencillo

El hotel es sencillo, para el precio ofrece buen servicio y las instalaciones estan en buenas condiciones, las televisiones un poco viejas pero bueno casi no veo tv, creo que deberian agregar los refrigeradores esos pequeñitos que la mayoria de los hoteles tienen, la alberca estaba limpia.
Se encuentra en una muy buena ubicacion cerca de la playa y el centro, los empleados son muy atentos, lo unico que no me gusto es que no cuentan con elevador y si te toca en el ultimo piso espero que tengas buena condicion fisico porque con las maletas se hace pesado el trayecto.
Family
10/10
Exceptional
16 Mar 2019
Carolyn

Would definitely return.

Great place to stay! Excellent hospitality, good wifi, clean and nice bathroom.
Partner
4/10
Poor
17 Feb 2019
Verified traveler
Great reception and checkin, excellent room size, nice pool BUT on last night young men screaming and shouting in pool until late at night, then a husband wife row set up with her shouting and kids running around the corridors until at least 2 in the morning. Where were the staff? That ruined our stay there, hence the low rating. Shame, because the staff we met were charming but people shouldn't be allowed to wreck the stay of the majority like that.
Leisure Partner
10/10
Exceptional
11 Feb 2019
Patricia
The staff are very pleasant and were able to give us advice about Huatulco and the surrounding area. Our room was spotless and very comfortable. We loved the convenience of the location and used their pools daily to cool down. Two beaches were within walking distance or a short taxi ride as well as the old town square and church. The grocery store across the street was a complex of 3 restaurants, a laundry mat, and other services. Frida's Street Food, a favourite with ex-pats was just across the street as well, and the Oxxo was next door. Taxi cabs were plentiful and easy to hale.
Leisure Family
10/10
Exceptional
11 Feb 2019
Verified traveler
The staff were so pleased to make our stay comfortable. Everyone was friendly and able to
8/10
Excellent
05 Feb 2019
Pierre

Perfect location

Nice and clean hotel. We had issue with the air conditioning but it has been fixed quickly.
The location is perfect! 15min walk to la Crucecita Centro or Santa Cruz.
Partner
10/10
Exceptional
31 Jan 2019
Verified traveler
Very Nice hotel in a central
Location ! Would stay again in a second !
Leisure Friends
8/10
Excellent
10 Jan 2019
Verified traveler
Very clean simple room with large bathroom close to all amenities everything needed within walking range
10/10
Exceptional
17 Dec 2018
Verified traveler
Very central, close to the beach, town, & shopping amenities
Leisure Family
6/10
Pleasant
01 Oct 2018
Verny
the staff really did not have any interaction with me other than check in. Bed was extremely hard,
8/10
Excellent
14 Jul 2018
Verified traveler
Great location, clean, courteous staff.
Reasonably priced.
6/10
Pleasant
29 Jun 2018
Verified traveler

Good rates and convenient location

I've already reviewed this hotel and I'm writing this review because I had to extend for a day which was easily taken care of by the staff
6/10
Pleasant
08 Mar 2018
Andy

Decent for a night or two

Check in fine.Front desk spoke English. Room fine. A/C and ceiling fan. Not much around the property for eating/drinking hotel has no facilities like that. Price good $47 Can. per night. Only real complant. NO HOT WATER FOR SHOWER !
8/10
Excellent
11 Feb 2018
Verified traveler

Fun, safe and clean.

This hotel was very good for the price point. They hardly have any English but it did not hinder anything at all. So helpful and the pools were really nice too once you’ve spent the day walking throughout town.
Partner
10/10
Exceptional
28 Jan 2018
Liset

Good place.

Friendly staff clean pools. Will recommend.
Family
4/10
Poor
16 Jan 2018
Lester
We spent 8 nights at this hotel. It was very noisy in the evening including arguing and lots of yelling it is all no smoking but cigarette smoke filled our room on more than one evening. We were told not much could be done about either the drinking smoke or noise so if you don't mind smoke and no sleep in a very clean hotel this would be good
Partner
10/10
Exceptional
04 Jan 2018
Andrew B

Good location

Great location. Beach 2 blocks away, grocery store across the street
Partner
10/10
Exceptional
23 Aug 2017
Jackie

Nice hotel

The hotel was located within walking distance to the beach. The great thing was that there was a shopping center accros the street. Also, there is a spa place that is very close to the hotel. Overall, the staff and service provided was excellent and they accommodated every request I made.
10/10
Exceptional
09 May 2026
Itzel Denisse
Excelente la atención del personal y ambiente muy familiar todo perfecto
Partner
10/10
Exceptional
14 Oct 2025
LIZETH
Muy amables y con gran atención
Leisure Self
10/10
Exceptional
28 Dec 2024
lizeth
Genial
6/10
Pleasant
21 Dec 2024
Verified traveler
Un hotel promedio ...el clima de la habitación no es regulable así que no pude controlar el nivel y me resultó demasiado frio
Friends_and_family Family
8/10
Excellent
31 Jul 2024
Virginia
Todo era y parecía perfecto; camas cómodas, baño amplio, toallas, sábanas y todo en general limpio pero el ultimo día encontramos una cucarachita saliendo detrás de la televisión. Nos causó mucho asco pensar que pudo haber más 😞
Leisure Friends
10/10
Exceptional
30 Jul 2024
BERTIN

Buen hotel a un precio accesible

Un buen hotel a un precio accesible, no tiene cafetería pero cerca hay muchas opciones. Y todo queda cerca ya que está a la mitad del centro del pueblo y de las playas
Friends_and_family Family
8/10
Excellent
27 Mar 2024
Felizardo

Hotel muy recomendado

Un buen hotel , excelente ubicación y el personal muy amable y eficaz , lo recomiendo
10/10
Exceptional
23 Feb 2024
Alan Isrrael
:)
8/10
Excellent
06 Jan 2024
Martin

OK hotel - men heller ikke mere end det!

Vores familierum til 5 personer havde 3 senge. Det var meget smalle senge.
Hotellet er meget nøjeregnende med håndklæder - man får kun ét hver, og de er bange for, at man tager dem med på stranden.

Ville være rart med to håndklæder pr. person - ét til kroppen og ét til håret, når man er fire piger med langt hår, der skal vaskes efter strandtur. Men det var umuligt at få, selv efter en lille diskussion med personalet.

Vi havde selv medbragt strandhåndlæder, men når man bor i stueetagen har man ingen balkon, så man har svært ved at få tørret sine strandhåndklæder.
Desuden hverken glas eller køleskab på værelset, hvilket er ret kritisk, når man er på strandferie i varmen.
Hotellet er placeret fint med gåafstand 1,5 KM til “landsbyen ” Crucecita og til den børnevenlige strand i Santa Cruz en kilometer væk.

Manglende aircondition, der kun blev tændt, når man bad om det. En af medarbejderne i reception var meget behjælpelig med at organisere en transfer, ellers ikke meget kontakt.
Friends_and_family Family
10/10
Exceptional
02 Jan 2024
Isa
Todo muy bien y la atención es muy buena.
Leisure Family
10/10
Exceptional
22 Oct 2023
Leobardo

Gran hotel

Nos gustó el hotel, todas las instalaciones super limpias, personal muy amable, nos hospedamos en la habitación con jacuzzi y nos encantó, volveremos el próximo año
Partner
8/10
Excellent
24 Aug 2023
Lupita
.
Leisure Partner
8/10
Excellent
07 Aug 2023
Ignacio
Muy buena opción
Leisure Family
8/10
Excellent
29 Jul 2023
JAIME
Mi estancia fue buena, la limpieza, el clima y las camas en buen estado, el personal amable también.
Leisure Family
10/10
Exceptional
08 Feb 2023
Andrea
Cuarto limpios y muy amplios, aire muy fresco.
Leisure Friends
2/10
Poor
28 Sep 2022
Carlos
Esta clasificado como excelente , regó la seguridad que un hotel con recomendación de excelente , no tiene cucarachas en los cuartos , el hotel sabe del problema y no lo resuelve , por otra parte expedía debe actualizar sus calificaciones basados en las encuestas de los clientes, y tal vez hasta multarlos , o penalizar a lo hoteles que mientan o traten de engañar a los clientes , ya que es una ex muy desagradable llega a un sitio con algún tipo de plaga. Uno busca descansar en algún hotel de recomendación espero que sirva de algo estos comentarios , y espero que expedía tomé cartas en el asunto de este tipo por qué si es un poco grave
Leisure Partner
10/10
Exceptional
13 Jun 2022
Erick
Lugar muy limpio, de fácil acceso
Leisure Family
6/10
Pleasant
12 Jun 2022
martin
Me hospedé en la suite junior y en general es cómoda pero no estaba muy limpia. La terraza y la tina de hidromasaje estaban sucias. El espacio de la regadera estaba sucio, hanía arena en el piso.
Leisure Self
8/10
Excellent
13 Apr 2022
Raul
Las toallas deberían estar en la habitación desde que hacen la limpieza, nosotros llegamos directo a bañarnos y no había con que secarnos porque hasta las 3pm las trajeron
8/10
Excellent
05 Mar 2022
EDUARDO

Una observación

Mucho ruido durante la noche por unos huéspedes que no dejaban descansar y el reglamento pegado en las puertas de la habitación claramente decía que estaba prohibido hacer ruido durante la noche para no incomodar a los demás huéspedes
Partner
10/10
Exceptional
12 Feb 2022
Roberto Carlos

Excelente opción

Es una excelente opción para quienes no planean estar mucho en el hotel, es decir, que sólo lleguen a descansar. El hotel es muy familiar, tiene dos amplias piscinas y en general está bien cuidado. El personal es muy amable. En recepción te ayudan a conseguir tours con descuento (lo comprobamos). Este hotel ofrece una excelente calidad-precio.
Partner
10/10
Exceptional
01 Jan 2022
Jessica

Hotel excelente!

El servicio fué excelente y la habitación muy limpia. Los niños felices en las albercas.
Friends_and_family Family
10/10
Exceptional
19 Dec 2021
Armando

Recomiendo

Muy buen lugar muy cálido tanto el hotel y el personal muy agradable no tuve problemas
Partner
10/10
Exceptional
04 Dec 2021
Nestor

Hotel cómodo

El hotel era muy cómodo y todo funcionaba.
Self
10/10
Exceptional
23 Nov 2021
Iván
Muy buena ubicación y muy buen servicio, sólo los pasillos están muy reducidos.
Leisure Family_with_children
10/10
Exceptional
19 Oct 2021
Humberto
Todo miy nien
Leisure Family
6/10
Pleasant
21 Sep 2021
obed isai

bueno, pero puede mejorar

un lugar cerca de las playas, tranquilo, cerca de establecimientos de primera necesidad, sin embargo los colchones que nos tocaron se sentian incomodos. desgastados,
Partner
8/10
Excellent
05 Aug 2021
Verified traveler

Bueno

Buen hotel, estancia agradable.
El único inconveniente que había demasiada gente en las albercas.
Friends_and_family Family
8/10
Excellent
16 Jul 2021
MARIA ISABEL

BUEN HOTEL Y ECONÓMICO

Es un buen hotel con una buena ubicación
Friends_and_family Family
8/10
Excellent
11 Jul 2021
Luz

Le falta un poco más de atención

No agarraba el internet pedímos una habitación para 4 personas y solo nos pusieron 2 toallas en algunos canales de la televisión no tenían volumen.
Friends_and_family Family
10/10
Exceptional
06 Jul 2021
Verified traveler
Todo me gustó
Leisure Family_with_children
10/10
Exceptional
28 Jun 2021
Jorge

Vacaciones geniales

El servicio excelente y muy recomendable en todo gracias por su servicio
Friends_and_family Family
8/10
Excellent
06 Jun 2021
Verified traveler
En general esta bien, pero el servicio de wifi es malo y no hay servicio a la habitación, todo elnpersonal siempre fue muy amabe y la ubicación es muy buena
Leisure Partner
10/10
Exceptional
07 May 2021
Oscar

Excelente hotel

La habitación Excelente limpio, seguro, internet rápido y con Estacionamto amplio , nada de que :... no tengo lugar o estaciónalo en la calle o que te cobran aún por ser cliente. Todo muy bien
Partner
6/10
Pleasant
14 Feb 2021
José Iván

Mala comunicación entre sus empleados

En general el hotel es muy aceptable; la limpieza en general estuvo bien, limpiaron la habitación todos los días; mi primera mala observación es que al momento del check- in yo realice el pago correspondiente a la estancia y más tarde me abordo un empleado para cobrarme nuevamente, le comenté que el pago ya había sido realizado a lo que él comenta que no sabía y que lo revisaría y si fue un momento un tanto incómodo ya que me abordo en uno de los pasillos. El cuarto en general está bien, solo que tenía varias lámparas fundidas por tanto la iluminación era pobre; fuera de ello todo muy bien
Friends_and_family Family
10/10
Exceptional
11 Feb 2021
Verified traveler
Todo estuvo excelente , lo unico que no habia restaurante el el hotel, pero justo enfrente había uno muy accesible y todo esta básicamente cerca
Leisure Friends
8/10
Excellent
30 Oct 2020
Rogelio
habitaciones limpias, y en buen estado , servico atento
Friends_and_family Family
10/10
Exceptional
09 Oct 2020
Salvador
Excelente ubicación, atención excelente, muy buen costo, el personal muy amable los cuartos muy bien y las instalaciones excelentes.
La alberca hasta con agua caliente muy recomendable el hotel
Leisure Family_with_children

Location & surroundings

Hotel Xestal
Boulevard Chahue Lote 37 Manzana, Santa María Huatulco, Mexico

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