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Gran Juquila Huatulco

Huatulco · Mexico

Boulevard Chahue Manzana 5 Lote 2 Sector p.View location

9.0/10Excellent251 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gran Juquila Huatulco

With a stay at Hotel Gran Juquila Huatulco in Santa María Huatulco (P Chahue), you'll be a 1-minute drive from Chahue Beach and 7 minutes from Huatulco Beach. This hotel is 3. 3 mi (5. 3 km) from Zaachila Beach and 3. 4 mi (5.

5 km) from La Entrega Beach. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Free self parking is available onsite.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Make yourself at home in one of the 61 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bathtubs or showers and designer toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.

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Located in Santa María Huatulco (Chahue), Hotel Gran Juquila Huatulco is within a 5-minute walk of Chahue Beach and within 4 minutes by car from Playa Santa Cruz. This family-friendly hotel is 2.9 mi (4.7 km) from Tangolunda Beach and 3.2 mi (5.2 km) from Maguey Bay.

Make yourself at home in one of the 61 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.

The front desk is staffed during limited hours. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Childcare
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby On bay No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 10 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 100 to 150 for adults, and MXN 100 to 150 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Marina Chahue 0.3 km / 0.2 mi
Chahue Beach 0.4 km / 0.3 mi
Chahue Bay 0.5 km / 0.3 mi
Santa Cruz Bay 1.1 km / 0.7 mi
Playa Santa Cruz 1.4 km / 0.8 mi
Mercado Tres de Mayo 1.7 km / 1.1 mi
El Zócalo 1.8 km / 1.1 mi
Playa La Esperanza 2.2 km / 1.4 mi
Playa El Tejón 2.3 km / 1.4 mi
Bocana del Rio Copalita Archaeological Zone 2.7 km / 1.7 mi
Huatulco National Park 3 km / 1.8 mi
Playa Yerbabuena 3.2 km / 2 mi
Tangolunda Bay 3.9 km / 2.4 mi
Playa Arrocito 4 km / 2.5 mi
El Organo Bay Beach 4.2 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 65
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Garden
Show 7 more facilities & services
  • Terrace
  • Bar
  • Restaurant
  • Meeting room: 1
  • Outdoor freshwater pool
  • Children’s swimming area: 1
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Gran Juquila Huatulco

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLASSICSUITE • CLASSICSUI.AS

    Photos are not available for this room type.

    Gran Juquila Huatulco

    SUITE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Gran Juquila Huatulco

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Gran Juquila Huatulco

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Gran Juquila Huatulco

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Gran Juquila Huatulco

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH BALCONYRoom • DELUXE WITH BALCONYROO.BL-DX

    Photos are not available for this room type.

    Gran Juquila Huatulco

    Room DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Gran Juquila Huatulco

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Gran Juquila Huatulco

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Gran Juquila Huatulco

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Gran Juquila Huatulco

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Gran Juquila Huatulco

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Gran Juquila Huatulco

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Gran Juquila Huatulco

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Gran Juquila Huatulco

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Gran Juquila Huatulco

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Gran Juquila Huatulco

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Gran Juquila Huatulco

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gran Juquila Huatulco

9.0
Excellent
251 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.8 /10
75 reviews shown
10/10
Exceptional
12 Jul 2026
Carmen
Great staff, location, pool, restaurant. Loved everything about this hotel.
Family_with_children
10/10
Exceptional
14 Jun 2026
Fernando
Muy buenos servicios muy recomendable todo accesible
Partner
10/10
Exceptional
11 Apr 2026
Sue
Everything about this place is excellent. Excellent staff excellent food great clientele lots of kids playing in the pool, but it shuts down at nine so it’s quiet fifth floor balconies overlooking the front are amazing for morning birding. Great bartender. Concierge very good.
Friends
8/10
Excellent
06 Apr 2026
Gilles
Clean and well maintained hotel. Staff is great. Food at the restaurant is good and priced accordingly.
10/10
Exceptional
28 Mar 2026
Carolyn
Pool was wonderful. The pool area had lots of lounging chairs and was very clean. Staff are friendly and helpful. We had a great breakfast at the restaurant right beside the pool. We will definitely come back!
Partner
8/10
Excellent
14 Mar 2026
Theresa
We enjoyed our stay at Hotel Gran Juquila Huatulco.
8/10
Excellent
07 Mar 2026
Heather
The pool was kept very clean. The rooms were quite nice. Lots of hot water and great water pressure. There is a spa for massages and facials. I had a wonderful massage there at a great price. The staff were very accommodating though not many spoke very good English. All around it was a great stay 8/10. Be aware lots of Mexicans stay here.
Friends
10/10
Exceptional
06 Feb 2026
Arturo
Las instalaciones y el personal fueron excelentes! El hotel está en una gran ubicación cerca de playas y locales comerciales que facilitan la estadía.
Leisure Family
10/10
Exceptional
31 Jan 2026
Thomas
Very comfortable room with good air conditioning, nice shower with lots of hot water, and very pleasant and helpful staff. It is an easy walk to the beach and the pool was great. We enjoyed our 3 nights here. One minor thing was that the TV was much too small in our large room.
Leisure Partner
10/10
Exceptional
26 Jan 2026
Tammy
Great place - clean, quiet, close to beach and restaurants.
Leisure Family
8/10
Excellent
26 Jan 2026
Brenda
Great location 5 minute walk to Chahue Beach, 5 minute walk to the major grocery store & 15 minutes walk into the town.
Staff were friendly, room was sparsely decorated but comfortable and had a fridge.
Great pool!
8/10
Excellent
21 Jan 2026
Yvette
great location, clean room, comfortable beds, fridge was very appreciated, thank you for providing a room in quiet side of hotel, staff was very nice.
Great swimming pool, can be busy at time, but still found some quiet moment to enjoy it.
We had a great time for our first vacation in Huatulco, in fact in Mexico. Wonderful place and people!
Thank you!
Leisure Partner
10/10
Exceptional
10 Dec 2025
Kristina
Super friendly staff, most welcoming. The pool was a great asset. The rooms were always clean. The restaurant reasonably priced with courteous service.
Leisure Partner
10/10
Exceptional
01 Dec 2025
Heather
Love the Christmas lights and music. Service was awesome
Leisure Partner
6/10
Pleasant
30 Nov 2025
Cecilia
The hotel is clean and in good condition and the rooms are large. There was no hot water during our 6 day stay. The front desk staff said that is not unusual in México. The pool is very large with lots of lounge chairs. The hotel is popular with large groups of Mexican tourists arriving on tour buses. When the buses arrive the pool in the evening is very noisy and on Friday evening they have live music which is very loud. On the plus side the pool closes at 9 and then the hotel is mostly silent. The pool is mostly quiet in the afternoons as most tourists are out for the day. The bartender named Alejandro is the most welcoming and friendly staff member and he speaks some English so was a pleasure to visit with. The restaurant was good.Very few English speaking guests stay at this hotel. The entrance and plants around the hotel are lovely.
Leisure Partner
10/10
Exceptional
24 Nov 2025
KATHY
The room was clean and quiet , the staff were friendly and gelpful
Leisure Self
8/10
Excellent
05 May 2025
Alma Sofia
Muy colorido, no está nada mal la habitación y todo el staff es muy amable
Leisure Partner
10/10
Exceptional
28 Nov 2024
Dayna
Our stay was great.
10/10
Exceptional
14 Jul 2024
Salomon

Viejo, pero bien ubicado

Bien ubicado, a 5 minutos de la mejor plya y menos concurrida y a 15 minutos caminando de la marina y de otras playas. Cerca hay restaurantes y comercios.
Self
8/10
Excellent
09 May 2024
JUANA
El único mal sabor de boca fue el día sábado 04 dé mayo que llegamos a recoger la llave como a las 19.30 hrs y las personas que estaban en recepción no estaban de buen humor y nos dieron un mal trato
Friends_and_family Family
10/10
Exceptional
04 May 2024
William
What a pleasant surprise this place was. The poo was clean and service was excellent. From check-in to check-out the staff is great!
10/10
Exceptional
02 May 2024
Gemma
Had a pleasent stay. Had a standard room and it was pretty large. The pool was great and had chairs you can use. Walkable to nearby towns and down the street from the beach.
Leisure Self
6/10
Pleasant
13 Apr 2024
Maria
We stayed there only one night instead of 2 nights and was ok.
Leisure Friends
8/10
Excellent
07 Apr 2024
Danny
Wonderful spot, very central to everything, wonderful staff, only complaint was the cleanliness of the pool, it was very busy and should be cleaned every night or when not busy.
8/10
Excellent
03 Apr 2024
Danny
Great central location, staff were very good, pool needed to be cleaned more often, probably daily with the amount of use, we were assuming we would have a fridge in our unit based on previous years experience but we didn’t have one initially but after a few chats, we got a fridge. The fam in the bedroom in 401 is very noisy.
6/10
Pleasant
23 Mar 2024
Chris
Hotel Gran Juquila pros:
1. Very clean!
2. Great hotel maids
3. Very economically priced

Cons:
1. Property is needs some updating
2. No elevators
3. Staff speak very little English
4. You are charged for everything
5. Before departing, they will check your room to ensure nothing was stolen… seriously
Leisure Family_with_children
8/10
Excellent
08 Mar 2024
Pat
Wonderful hotel that was close to Chahue. The only complaint would be that the beds were like sleeping on stone, please invest in some new mattress's.
Leisure Partner
10/10
Exceptional
07 Mar 2024
Sherri
Had the best margaritas and mojitos the whole trip made by 3 different bar tenders at different times. Must have a good instructor. Lol. Wished we could have enjoyed the amenities more but it was a short stay and had to see the town
Partner
8/10
Excellent
04 Mar 2024
Della
Love the authenticity of the place. Clean. Nice pool and area. Had great supper with amazing staff. The only downside is the communication because of our lack of Spanish. On one note I would say don’t upgrade but on the other hand there is a need for better plug ins and some minor fixes. But still wonderful location and place at a good price.
Leisure Friends
6/10
Pleasant
18 Jan 2024
Matthew

Not worth the price

Expensive for the room comfort and amenities provided. Bed sheets we sewn together to create a king sheet. Sheets were really low quality, abrasive, and uncomfortable. No basic amenities like tissues, hand towels, and security locks on doors. An expensive motel 6 with a nice swimming pool. The location is a long walk or taxi from most restaurants, etc. Seems to cater to large extended families on holiday who really enjoy the pool.
Partner
6/10
Pleasant
12 Dec 2023
Julio C
First of all, I have to say that I booked here because of the good reviews this place has on Travelocity.com. My experience was not so great though. When We arrived around 5:30 on a Friday afternoon, a celebration of some kind was starting, taking most of the parking lot. We had to park on the street that night. After a long day of driving, we wanted to retire and get some rest, but the noise was too much. Around 10:00 p.m. I came down to inquire how much longer before we could actually be able to sleep. The receptionist said: “it should be over in 30 minutes”. They finally turn off the loud speaker at around 11:00 p.m.
Another issue I didn’t like was the way the receptionist send me away when I asked about the mini fridge being locked; she said: “Well, you reserved a room with a discounted rate, so you have no access to it” …
Finally, on Saturday night, they were going to have dancers perform the Guelaguetza, so I reserved a table for all 7 of us. We came down early to have dinner and watch the show. We paid for the food and were told that we couldn’t order drinks there, but a waiter would come to our table to offer drinks because that was a separate deal. We watched in disbelief that no one came up until we were all finished eating our food!
We left after we realized that the show had transitioned from the traditional Oaxacan dances to just another birthday party. Really??
Am I asking for too much from a “9.0 Wonderful” hotel??
Leisure Family
8/10
Excellent
10 Dec 2023
David
Good location, easy to reach local beaches and town centre. Staff were friendly and helpful and booked us several taxis. Nice pool, rooms were clean, and impressive level of Christmas decorations.
Restaurant was a bit disappointing.
Leisure Partner
10/10
Exceptional
08 Nov 2023
Anne Marie
Very clean and friendly.
10/10
Exceptional
21 Oct 2023
Mario
Is a very nice hotel close to everything and nice pool.
Leisure
10/10
Exceptional
05 Aug 2023
Norma
El Hotel is in a few steps to the Chahue beach , in the morning we walked around it, it is so beautiful to heard the birds. It is very calm.
Leisure Family
10/10
Exceptional
15 Apr 2023
Simone
Very nice, comfortable place. Great pool for kids.
Leisure Family
6/10
Pleasant
06 Apr 2023
colleen
Very clean but who knows when restaurant and bar are open ? Sometimes open sometimes not no hours shown
Leisure Family
10/10
Exceptional
10 Mar 2023
peter
Great location for walking to beaches and restaurants
The staff were amazing and friendly
Leisure Friends
8/10
Excellent
10 Mar 2023
Douglas
We had a comfort room. We didn't expect beer/soft drinks/snacks to be in our fridge at no extra charge, but were happy for it. Except it wasn't predictable, some days they refilled the fridge and some days not. Overall, we loved how close it was to everything. I'd stay there again.
Leisure Friends
10/10
Exceptional
07 Mar 2023
Wilhelmus
wonderful staff. Gabriella at front desk #1 for taking initiative and problem solving.
10/10
Exceptional
16 Feb 2023
Erling
I wanted a comfortable quiet hotel with a pool and near the beach, with excellent service. That is exactly what i received. Thank you.
Leisure Self
10/10
Exceptional
13 Feb 2023
Danny
What a gem, very friendly staff, super clean, close to all needed facilities, nice pool, restaurant has basic food! And, fridge in unit had snacks, water, beer, no charge.
Leisure Partner
10/10
Exceptional
13 Feb 2023
Greg
Great pool and maids get a room facing street is quieter than facing pool. Packed on weekends empty rest of week
Leisure Partner
6/10
Pleasant
04 Feb 2023
Mary
The staff were very friendly.Our house keeper for our room( her name is Flor is the best cleaner and most accommodating that I ever met,she is the best, Sandiego at the restaurant is very friendly and professional,he should be working at a high end resort.
The chair on our balcony collapsed beneath me and I hit my head on the ceramic step;no follow up on that when My husband reported it to the front desk:(they replaced the chair)
Lydia at the front desk helped us a lot because she was the only one that could speak English.This hotel is only good for families and especially if you like loud families at the pool especially in the evenings;we had to leave everyday from 5-9; we could only use the pool in the afternoons.
Leisure Partner
10/10
Exceptional
24 Jul 2022
Verified traveler
Nice place, no phone in the room in case you have to call the front desk. Staff is very helpful and friendly.
Friends_and_family Family
10/10
Exceptional
23 Jul 2022
Stella
Overall very clean and staff is friendly.
Leisure Partner
10/10
Exceptional
15 Jul 2022
Jordan
Best bang for your buck!
Leisure Family_with_children
10/10
Exceptional
13 Jul 2022
Roberto
Great place for families! Staff was friendly and the property is located in a safe area. Hotel will call a taxi for you, but at a higher fare.
Leisure Family
10/10
Exceptional
04 Jul 2022
Abel
Friendly staff, good location, safe and quiet
Leisure Family
10/10
Exceptional
04 Jul 2022
Verified traveler
Muy buen servicio!
Leisure Family_with_children
10/10
Exceptional
28 Jun 2022
IRAN
Excellent friendly service
Leisure Family
10/10
Exceptional
09 May 2022
Sherry

Great Experience!

I would stay here again. Friendly staff, very close to a supermarket and the beach. Air conditioning and hot water/water pressure not a problem at all. All in all very happy with the accomodation.
Friends_and_family Family
6/10
Pleasant
12 Apr 2022
Mohsen
We liked everything about this hotel specially pool , bar/ restaurant BUT what hate the most was there is no fridge in your room specially when you have a new born and toddler, not having a phone in your room wasn’t a deal breaker and we recommended to add a small fridge to add value to their hotel
Leisure Family_with_children
10/10
Exceptional
20 Feb 2022
Leanne

GREAT value for the money.

The photos of this hotel do not do it justice! It is GREAT! especially for the money. lovely property all around; great pool, very nice lobby area, great restaurant and decent rooms. we stayed for 10 days, the room was dark and quiet - perfect for sleeping which is all it was needed for. the rest of the common areas are really wonderful if you just need to hide out on cruise ship days! mostly Mexican tourists, great for practicing the language. would definitely stay here again - loved it!
Partner
6/10
Pleasant
07 Feb 2022
Carlos Eberth

Necesita mejorar en algunos aspectos

El Personal No quiere hacer algo distinto de sus funciones, nos hicieron esperar más de 30 minutos para bajarnos un traje de baño que se cayó del
Balcón, las cortinas son muy delgada en la
Mañana entra demandada luz, las puertas son muy delgadas y no Nora demasiado Ruido del Exterior
Friends_and_family Family
10/10
Exceptional
01 Feb 2022
ALEJANDRA
Convenient location
Leisure Partner
10/10
Exceptional
28 Jan 2022
Araceli

Solo trip

Great stay. Friendly staff, clean and I always felt safe and secure.
Self
10/10
Exceptional
24 Jan 2022
JUANA

Estancia familiar estupenda!

Para nuestro viaje familiar todo estuv0 estupendo, el trato del personal y asistencia durante nuestra estancia, habitación amplia y limpia, la alberca fabulosa. Lo unico que solicitaría es mejorar el desayuno.
10/10
Exceptional
09 Jan 2022
kurtis
Very clean, well kept hotel with freindly staff. Great location close to center plaza as well as close to beach.
Leisure Family_with_children
6/10
Pleasant
24 Dec 2021
Kevin
This is a curious hotel. At check-in there were no glasses, cups or mugs in the room. We were only able to receive glasses and mugs after persuading the hotel to lend them to us. This just seems odd to me? The room had good air conditioning, but the hotel somehow felt kind of soulless. It just wasn't particularly welcoming. We decided to take a room at the excellent Best Western a short walk away, and just use this hotel room as an office during the stay. The wifi was reliable and fast.
Leisure Family
10/10
Exceptional
19 Dec 2021
Julia
Very nice clean hotel great view, excellent customer Service
Business_and_leisure Self
10/10
Exceptional
18 Dec 2021
LeeAnna

Well kept, authentically Mexican hotel

Had a great stay, pool was great, landscaping well maintained. The restaurant serves excellent food, staff of great. Walking distance to big store and pcr testing lab.
Partner
10/10
Exceptional
16 Dec 2021
Gerardo

Buen servicio

Muy bien, atencion amable del personal, lugar limpio, la habitacion ordenada limpia comoda completamente libre de ruido, el servicio de restaurant bueno y la alberca muy agradable, en general todo excelente, ademas que esta cerca de la playa y de otros lugares de interés
Friends_and_family Family
10/10
Exceptional
03 Dec 2021
Kathryn

Nice hotel, good location

A nice hotel that is very close to Playa Chahue. The room was clean and comfortable and the pool area was lovely. There was a bit of construction maintenance going on during the day so it was a little noisy, but other than that it was great. We did find it a bit odd that they didn't offer pool towels though.
Partner
10/10
Exceptional
01 Dec 2021
Jorge Bayarhy Palafox
Great customer service
Leisure Partner
10/10
Exceptional
26 Nov 2021
Beatriz E
Everything was nice and clean, I will go back there .
Leisure Family
4/10
Poor
05 Oct 2021
elsie
Bad WIFI, I was on data roaming which I had to pay my carrier. Lack of amenities in room, no hangers, no small towel. Construction loud noise where my room was early morning and during the day. Could not let sunlight in the room workers using ladder placed next to bedroom window. A bad experience.
10/10
Exceptional
03 Oct 2021
Malinda Iris
I recommend this Hotel the room and pool is exactly as shown. Clean and safe. Close to everything and taxi is available at all times.
Music by the pool and restaurant is available with good food.
Leisure Self
8/10
Excellent
07 Sep 2021
Nataly
The staff were very nice and were there if you needed anything.
8/10
Excellent
22 Aug 2021
Verified traveler
The property is closed to the main beaches and stores.
Leisure Family_with_children
10/10
Exceptional
17 Jul 2021
Maria

Huatulco!

It was such a great experience! Clean, safe and beautiful place!
Friends_and_family Family
10/10
Exceptional
04 Jun 2026
Ana Laura
LA ATENCION DEL PERSONAL MUY AMABLES
Family_with_children
10/10
Exceptional
07 Dec 2025
Kari
Muy buena opción, muy cercano a la playa, las instalaciones muy buenas, se ve que le dan mantenimiento a todas las áreas
Alberca
Recomiendo para parejas y familias jóvenes

;)
Leisure Partner
10/10
Exceptional
25 Nov 2025
EDGAR
El Hotel ofrece un excelente servicio, desde la atención, comida, limpieza, alberca, spa.
Tal vez falta remodelar las habitaciones.
Pero en general se disfrutó la estancia.
Leisure Partner
8/10
Excellent
13 Nov 2025
Sara
Siisti huone, erinomaisen mukavat sängyt . Ihan hyvä ravintola.

Location & surroundings

Gran Juquila Huatulco
Boulevard Chahue Manzana 5 Lote 2 Sector p., Crucecita, Mexico

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Gran Juquila Huatulco

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