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Hotel Om Downtown

Huatulco · Mexico

Calle Palo Verde 307 Sector H La CrucecitaView location

6.0/10Good18 Reviews
Cleanliness8.0/108.0
Service6.8/106.8
Comfort5.4/105.4
Condition6.2/106.2
Amenities5.2/105.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Om Downtown

Travellers may take advantage of the Wi-Fi connection on public areas. Hotel Om Downtown does not offer 24-hour reception. Some services may be payable.

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With a stay at HOTEL OM DOWNTOWN, you'll be centrally located in Santa María Huatulco, just a 4-minute walk from El Zócalo and 5 minutes by foot from Mercado Tres de Mayo.

This hotel is 4.1 mi (6.5 km) from Tangolunda Beach and 4.3 mi (6.9 km) from La Entrega Beach. Stay in one of 25 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.

Conveniences include ceiling fans, and housekeeping is provided daily. The front desk is staffed during limited hours.

Popular amenities

Free WiFi
Concierge
Entertainment

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Property Registration Number OTO2102253T9
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

El Zócalo 0.4 km / 0.2 mi
Mercado Tres de Mayo 0.4 km / 0.3 mi
Bocana del Rio Copalita Archaeological Zone 1 km / 0.6 mi
Marina Chahue 2.1 km / 1.3 mi
Playa Santa Cruz 2.3 km / 1.5 mi
Santa Cruz Bay 2.5 km / 1.6 mi
Chahue Beach 2.5 km / 1.6 mi
Chahue Bay 2.6 km / 1.6 mi
Huatulco National Park 3.4 km / 2.1 mi
Playa La Esperanza 3.6 km / 2.2 mi
Playa El Tejón 3.6 km / 2.3 mi
Playa Yerbabuena 4.3 km / 2.7 mi
Tangolunda Bay 5.4 km / 3.4 mi
Playa Arrocito 5.9 km / 3.7 mi
El Organo Bay 6 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NO AIR CONDITIONINGDOUBLE • NO AIR CONDITIONINGDBL.NC

    Photos are not available for this room type.

    Hotel Om Downtown

    DOUBLE NO AIR CONDITIONING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NO AIR CONDITIONING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NC

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Om Downtown

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Om Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Om Downtown

6.0
Good
18 Reviews
Cleanliness
8.0 /10
Service
6.8 /10
Comfort
5.4 /10
Condition
6.2 /10
Amenities
5.2 /10
16 reviews shown
4/10
Poor
05 Jan 2025
Sherrie

Hotel Om at Xmas

We found the room stuffy with just a fan
No outside space to sit
We were eventually moved after 3 days to a smaller room with AC & a balcony, it was much better
The staff were very friendly & accommodating. We paid $100, it usually rents for $50, which is what it should be.
Partner
2/10
Poor
24 Nov 2023
Jason
No air conditioning, only a ceiling fan. No window in bedroom to outside for fresh air. No hot water either. Was there for 3 days and didn't see room service once. Tried switching hotel's with Expedia and they were as terrible as the hotel. They apparently couldn't get ahold of the hotel manager to find about cancelation policy and partial refund. Overall was a terrible experience. I certainly wouldn't recommend this hotel or Expedia.
6/10
Pleasant
01 Jun 2023
Masako
Cheap and clean. No services. Really could have used A/C.
10/10
Exceptional
18 Apr 2023
Simone
Staff was very helpful and friendly. They have free mezcal tasting every night, which I didn’t take advantage of, but seemed very generous. Location is great: few blocks from the center, but away enough to be peaceful. Convenient store across the street. Overall great value for the money. Beware that there is only natural airflow, which was surprisingly ok, but not traditional AC.
Leisure Family
10/10
Exceptional
06 May 2026
Itzel Andrea
Pues para lo que es, está súper bien y económico
Self
2/10
Poor
04 May 2026
Xhunaxhi
La app no especifica el hotel y que tienen varias sucursales
Partner
10/10
Exceptional
09 Apr 2026
nu
Si todo muy bien la Habitación muy limpia, el personal excelente con mucha amabilidad, la Ubicación excelente muy céntrico cerca de todo y muy Cómodo, camas y almohadas confortables
Self
2/10
Poor
09 Apr 2026
Pedro
Falta de mantenimiento en general, pocas cosas funcionan
Family_with_children
6/10
Pleasant
02 Jan 2026
JEZZICA PAOLA
Decían que tenía aire acondicionado y no tuvo, y tampoco tenían televisión de cable. No nos quisieron dar los controles remotos hasta casi finalizar la estancia.
Leisure Family
4/10
Poor
29 Dec 2025
Irasalia
Descuidada, sin aire acondicionado, sin agua caliente, el check out lo piden 1 hora antes que el resto de los hoteles en la ciudad
Self
8/10
Excellent
08 Apr 2025
Steffan
Un lugar muy agradable para estar, con una increíble ubicación.
8/10
Excellent
06 Dec 2024
Gilberto
Oaxaca es maravilloso
Leisure Partner
2/10
Poor
28 May 2024
Jade Osiris
Yo no la recomiendo ya que no tienen clima y las habitaciones que lo tienen llegas y te cobran extra ….
4/10
Poor
01 May 2024
Jade Osiris
El personal y su aplicación de Expedia que al comprar sale una cosa y cuando uno llega cobran extra no estoy nada satisfecha
8/10
Excellent
18 Dec 2023
Verified traveler

Mi viaje a la playa

Mi estancia fue buena el lugar está limpio pero la habitación no tiene más que un solo contacto para la luz que es el mismo donde se conecta la TV el ventilador funciona bien pero no tenía aire acondicionado, la ubicación del hotel es buena pero en los 5 dias de mi estancia no tuve ''wifi'' según me dijeron que éra debido a que el Internet estaba muy lento
Self
4/10
Poor
23 May 2023
Verified traveler

Caluroso

Incómodo porque no tienen aire acondicionado
Self

Location & surroundings

Hotel Om Downtown
Calle Palo Verde 307 Sector H La Crucecita, Crucecita, Mexico

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