Binniguenda Huatulco & Beach Club

Mexico , Huatulco
HUATULCO, Blvd. Santa Cruz No. 201, Sector E
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100 reviews shown

10/10

Exceptional

19 Apr 2026

BERENICE

muy padre el lugar, todos muy atentos

Friends_and_family Family

2/10

Poor

19 Apr 2026

Emmanuel Lafleche

BE WARNED: This resort is a complete bait‑and‑switch.
The photos online are not from the actual hotel — they’re from the sister property. When I asked to be moved to what I paid for, they tried to charge me $3,500 extra. Extremely dishonest.

False advertising.
This is not an adults‑only resort. The sister hotel — where the pool actually is — is under heavy construction. Expect nonstop metal banging and welding all day. No relaxation possible.

Rooms are unacceptable.
Mold on the ceiling, toilets barely flushing, and a door lock that works maybe 20% of the time, even after multiple “repairs.”

Food quality is terrible.
Basic items like bacon, pico de gallo, and salsa don’t exist. We had to eat breakfast and dinner off‑site almost every day.

Staff were the only positive, and I tipped everyone — but the property itself is a scam.

Important: Local banks do not accept Interac. Bring cash.

Bottom line: Misleading photos, construction noise, poor rooms, bad food, and dishonest upselling. Avoid this resort.
And the smell coming out from the hotel sewers beside the outside balcony my god in the morning with your first coffe ...

Partner

6/10

Pleasant

17 Apr 2026

Dale

Food was poor. Older hotel. Staff was great. Authentic experience, just know what you are getting. Entry level all inclusive. Beach club was very nice and new. Disco show was very good.

Partner

10/10

Exceptional

15 Apr 2026

Daniel Robert Joseph

All staff was incredibly friendly and helpful.
They know much more english than we did spanish, and were happy to help with our needs and left us alway feeling welcomed, satisfied and safe.

Food was very plentiful, and i appreciated the change up and variety

Family

8/10

Excellent

14 Apr 2026

Pedro

We arrived a couple hours before check in, we were allowed to take the hotel van to the beach club and have the included lunch and use the pool. When arriving back for check in we had some complications. I had booked 4 rooms and was given 3, I was told this was a mistake from Expedia and they only were showing my reservation for 3 rooms. I showed the confirmation for all 4 rooms and they said if I wanted the 4th I needed to pay but they were also out of rooms. After going back and forth with them I told them to check my husbands name. Magically they found the 4th room. It didn’t make any sense since I made them all under my name.
The rooms smell when you use the air for too long, and is not the cleanest rooms I’ve stayed in. We didn’t spend much time in the rooms though. The guys driving us to and from the beach club were so nice and friendly. The food and drinks were good too. Probably won’t stay again though just because of how unhelpful the front desk staff was.

Family_with_children

10/10

Exceptional

14 Apr 2026

Michelle

The staff, the grounds, the amenities are all fantastic. So much better than the big sterile AI's.

Partner

10/10

Exceptional

13 Apr 2026

Hugo

Quiet and peaceful.

Family_with_children

8/10

Excellent

10 Apr 2026

Esperanza

The hotel is very nice and the staff is excellent. Very friendly, kind and helpful.
Things you need to know before you go:
The hotel has a beach club, but it opens at ten and closes at 6 so people who stay at Benniguenda must leave at 6. Last shuttle from beach club to hotel is at 6.

2/10

Poor

09 Apr 2026

Kimberly

Expedia I will NEVER trust again. You asked me how many ppl and when I arrive only one of us is booked. You have lost my business and if you do not refund my money I will tell everyone not to trust your bookings. That was total humiliation arriving and not having a place for my husband to stay with me. You are an absolute joke of a company!

Partner

10/10

Exceptional

09 Apr 2026

Alma

Delicious food kind staff specially Silvia Diaz from kitchen she went above and beyond with her excellent service a lot of options good drinks and snacks

Family_with_children

10/10

Exceptional

06 Apr 2026

Elizabeth

This hotel was traditional and so well maintained. The food was excellent so fresh and lots of Mexican treats and meals. The beach club was amazing and so awesome to be a part of the package. The pool at the hotel was nice to cool off in and the rooms were basic, but very neat and the staff was excellent.

Family_with_children

10/10

Exceptional

06 Apr 2026

Lorraine

Very nice staying there

Friends

10/10

Exceptional

06 Apr 2026

Tammy

Our room had a great view, staff were excellent, very clean resort, the food was very good. The check in and out was very smooth. We called the drive Big Mike, he was so good with helping everybody out of the van. All the staff were so friendly. The beach club was amazing. Thank you! We’ll be back

Family

10/10

Exceptional

05 Apr 2026

Arturo

The cleanest hotel we have been so far!

8/10

Excellent

30 Mar 2026

Margaret

The dinner meals are are late 7:30 PM. Dinner meals were a 1 out of 5. Great location. Nice hotel.

Partner

10/10

Exceptional

27 Mar 2026

mariya

Food was amazing, 8 minutes walking to the beach.
Pillows could be more comfortable, but this is personal

Family_with_children

10/10

Exceptional

25 Mar 2026

Mario

Staff was very friendly and efficient.

Partner

8/10

Excellent

22 Mar 2026

Iliyan

Clean rooms

Friends

8/10

Excellent

19 Mar 2026

Robert Mark

Gym was adequate.

Friends

8/10

Excellent

17 Mar 2026

Evan

Overall a great hotel, close to town, lots of restaurants and shopping close by. Rooms were very clean and quiet, easy access to the beach club.

Staff were all very helpful and friendly, only minor quibble was lack of restaurants on the property and food at the buffet was average at best.

Friends

10/10

Exceptional

17 Mar 2026

Doris M

Didn’t access the gym….lots of walking and exploring outdoors

Friends

2/10

Poor

15 Mar 2026

nency

Do not stay here! Not worth the money for this all-inclusive. The rooms are very outdated and have a mildew smell. Food at the dinner buffet is terrible. No flavor and the options leave you hungry. Our room had rust in the shower metal rails. The doors and paint were dirty. I felt like we were staying in a bad motel. The toilet did not flush properly. We ended up leaving to the town for dinner. The night show was great!

Family_with_children

8/10

Excellent

13 Mar 2026

Brenda

The hotel is a great location, convenience store right across and a little plaza down the street with lots of food vendors at night. The food at the hotel and beach club were repetitive 🙁 wish there was more variety but unfortunately there wasn’t so we ended up eating out a lot which defeated the purpose of “all inclusive”… the hotel is a little outdated but it is very clean and staff is super nice.

The place is quiet, and there’s a lot of older people which we didn’t mind but if you’re used to typical resorts, this one isn’t it. Which makes it unique and great. The beach is at walking distance which was convenient.

Family_with_children

10/10

Exceptional

13 Mar 2026

Colette

The room and hotel overall was kept very clean. The food was very good and plentiful and the nightly entertainment was was enjoyable.

Partner

10/10

Exceptional

13 Mar 2026

Brian E.

First time in Huatulco and staying at Binnigueda Resort. We were surprised to fined the second part of the resort at the Niru Beach Club. Everything was great. Clean rooms, the staff, the trips. Would go again

Partner

6/10

Pleasant

09 Mar 2026

Sonya

The pictures are deceiving, you are not on the beach. You need to take a shuttle which is every 30 minutes. You can walk but if you have a bum knee it’s too much. Beach closes at 5pm and then no access. There is a show every night, it’s ok. The food was different yet the same. You need to dress up for the one specialty reataurant, and can only go once. For actual and not snacks you have no choice but to go to the beach club otherwise it’s hotdog, hamburger French fries chicken nuggets. The staff was great, it’s very clean but a bummer to have limited beach access and to have to eat and the other part of hotel that is on the beach. If you want to book tours do it with the local guy paradisio and not with nexus. They don’t give you all the information and one took cost an extra $1000 pesos when we already paid $120 CAD for the tour. It’s a quiet hotel, all lights are off by midnight. It’s great to rest or if you have small children but we were disappointed by the beach and the 7bay tours and the Pochutla market, not worth it.

Friends

10/10

Exceptional

09 Mar 2026

Helen

clean rooms and facilities. staff take great pride in keeping things clean and tidy. Beach club bathrooms were sparkling all day long . It was impressive!

Family

6/10

Pleasant

09 Mar 2026

DONALD Robert

The shower was terrible, your choice was very hot water or cold and no adjustability. Although they claim to have several TV channels, we either got one or 2 channels or none. Internet was also poor in the room. The patio doors do not close properly so the rooms were extremely loud of you were street side. Food was average and you can only book the one restaurant once a week. Check out is noon and if your flight leaves in the afternoon, the resort will not provide you with food or drinks after noon and you cannot even buy food.

Family

6/10

Pleasant

08 Mar 2026

Josée

The food was ok. The smell was quite musty in the rooms. Enjoyed the snack bars. Good beach access with a shuttle. Really did enjoy the location. The evening shows were quite interesting.

Partner

10/10

Exceptional

01 Mar 2026

Tasha Nicole

8/10

Excellent

01 Mar 2026

cristina Monica

This was our first time to Huatulco, and although Binniguenda disappointed us the day we arrived, it slowly grew on us to the point that we will go back.
I will start with the PRO’S:
- excellent location: 5 minutes walk to the beach, market, marina and the center of Santa Cruz
- the tiered gardens that back a national park are amazing! The sound of tropical birds is simply unforgettable!
- you have access to Niru’s beach facilities, which is the new and nice hotel owned by the same company
- staff is really nice
- clean and comfortable bed
- food is decent and diverse
- if you get the Select room, you will have a fresh coffee pitcher and warm pastries on your balcony each morning, and a daily stuffed fridge with beverages, nuts and desert.
- great value for the money
The CONS:
- rooms are outdated
- we could smell the sewer. Our bathroom had 2 rubber covers for the drains, and the room came with an air purifier, but the filter looked really dirty, so not sure how much it helped. I was coughing each time we were in the room…
We did asked for another room the day we arrived, but between the two resorts, they were fully booked.
All and all, this is an excellent place to spend your vacation, but i had to remove one star because of the smell. Hopefully the management can fix this issue in the future?

Partner

6/10

Pleasant

27 Feb 2026

Amelia

Room faced the road and was noisy until late at night. Not enough staff at bar during the day. No pool service at hotel or beach club.
Buffets have improved since our last stay.
Staff is very nice.
Property could use a coat of paint in hallways, etc.
Overall was a typical AI stay, but in our opinion too expensive.

Partner

4/10

Poor

24 Feb 2026

Joanne

1st room faced the noisy street was told if you didnt want a room facing the noisy street you must request that. I didnt know that so didnt request not to be on the street. They moved us to a quieter room which was ok. The beach club is a walk or shuttle away. Not many chairs had to rent an umbrella from the restaurant next door. Also didnt realize it was all inclusive would never do that, food was terrible at the buffet.

8/10

Excellent

22 Feb 2026

paul

Beautiful grounds and gardens. Wonderful staff and excellent evening entertainment

The beach club is great - need to get there by 9:30am to get lounge chairs

Food was good. A la carte restaurants were excellent. Great location in Santa Cruz.

Family

10/10

Exceptional

21 Feb 2026

Derek John Adam

Rooms were very clean and organized!
Staff were very friendly and accommodating!
This resort had everything everyone would want!

If you’re looking for a nice little resort, that’s set back away from the hustle and the bustle of the major tourist traps. This is the right place.

The food was really good and was based off the Mexican pallet

You have access to many bars on site

The beach is all about two blocks away from the main part of the resort it’s located at their sister resort and he is absolutely amazing!

If you’re looking to swim with the fish and be safe and have access to a pool and bar and restaurant, this is the place for you

This resort is located near the main markets so if you’re looking to get your little keepsakes and what not you’re in luck!

Super safe area with lots to do!

Word of advice if you’re gonna come here, you’re gonna need to know Spanish because 90% of the people don’t speak English!

This is an amazing place if you’re looking for something quiet or maybe you coming here with a small family!

Absolutely amazing!

Partner

10/10

Exceptional

20 Feb 2026

Maaya

Staff were amazing, hotel vibe was spot on for us!

Partner

10/10

Exceptional

20 Feb 2026

Heather

Thoroughly enjoyed our stay at Binniguenda. It was so nice to recognize some of the staff from our previous visits.

10/10

Exceptional

19 Feb 2026

Robert

The resort is clean, the staff are very friendly and welcoming.

Partner

10/10

Exceptional

18 Feb 2026

Rosalba

Clean room. Staff and bedrooms very comfortable

Partner

10/10

Exceptional

17 Feb 2026

Betty

Great staff and lovely little resort. Thank you Javier, Roberto (bars & snack bar), Sylvia at the omlet station and also Oscar at the front desk. Food is fresh & plentiful. See you again soon friends at the Binni !

Family

10/10

Exceptional

17 Feb 2026

Mary

Wonderful resort with amazing staff! Beach club is beautiful!

Family

8/10

Excellent

14 Feb 2026

MONICA

I was shocked when I watched housekeeping wipe the inside of our drinking glasses with the same cloth she used to wipe the bathroom counter and desk with. That is not sanitary. Needless to say, we washed our drinking glasses ourselves after that.
Also, most mornings, the caraf the coffee arrived in was splotched with splashes and the handle was sticky and grimmy….not exactly appealing.

Staff in general were lovely and helpful. Better English would be helpful.

8/10

Excellent

14 Feb 2026

Nicolle

It’s an older hotel and nothing fancy. The rooms could use updating but it is extremely clean and the staff are so nice. The food was ok and could be better. The morning cook is amazing and makes great omelettes. The clientele are mainly 50 plus that have been returning to this hotel for many years.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Hilda

The staff at the Binni are helpful, friendly, attentive, caring and good people.

Leisure Friends

10/10

Exceptional

12 Feb 2026

David

Rooms were regularly and meticulously cleaned. All the staff, from cleaning to front desk to food service were helpful and polite. English is spoken at the front desk quite well. The rest of the staff will always try to speak English with varying levels of success.
If you choose to stay here book all your activities through Oscar Garcia! He was delightful to work with, and personally helped us out of a tight spot. He is often cheaper than booking online.

Leisure Family

10/10

Exceptional

11 Feb 2026

Cavelle

The staff and grounds at the hotel were outstanding. We enjoyed the chilled vibe and the staff went out of there way to make you feel like family. The food is more Mexican inspired and all the people in the restaurants were also outstanding.

Leisure Family

10/10

Exceptional

11 Feb 2026

shannon

The hotel is quiet, l

10/10

Exceptional

08 Feb 2026

Tanis

It was our second time at this hotel and we will be back! The staff are friendly and the place is very clean. We think it’s the best we have stayed in Huatulco!

Leisure Friends

10/10

Exceptional

04 Feb 2026

RUSSELL

Just great overall

Leisure Family

10/10

Exceptional

03 Feb 2026

Osvaldo

Every one was great from staff to food. Very clean

Partner

6/10

Pleasant

28 Jan 2026

Carol

The room and site overall was good
Staff very friendly
Evening buffet and à la carte meals were not good- unfortunate that they don't have a better dinner buffet and à la carte

Leisure Partner

10/10

Exceptional

26 Jan 2026

Steve

Very friendly staff, clean, quiet, close to town. Would definitely stay there again and would recommend as a great place to stay.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Kathy

The staff at Binniguenda is amazing. The resort is small and our rooms were clean and nice! Location of the resort is convenient and taxis are available! Limited choices for food but there were more than adequate choices in the buffet! Snack bar at the pool was good for hamburgers, hotdogs and snacks! No problem going up to the beach club for their buffet, ocean view, pool and the beach.

Leisure Friends

6/10

Pleasant

21 Jan 2026

Marilyn

The rooms were simple but clean. The food at the hotel:
Breakfast was good

Lunch was at the beach club and was excellent

Dinner was not good,,, many folks just go out to restaurants. No flavour, they could improve by having one fish dish, one chicken, one pork, only, but do the dishes well instead of two of each re heated from the night before.
Never any avocado, salsa
The hotel is 3 stars.

10/10

Exceptional

18 Jan 2026

Tam

Very clean, happy staff!

Leisure Family_with_children

10/10

Exceptional

17 Jan 2026

Grant Kary

Definitely the place has Mexican charm, everyday clean room, friendly staff, good food and service and the entertainment show is something I look forward seeing at dinner…. and I love to take a walk at the garden.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Amy

I would recommend this resort to everyone! The rooms were spotless, everyday there was a treat at the end of the day. The food was good lots of variety. All in all we will return to Binniguenda Huatulco and Beach Club! Adios
Wayne and Amy

Leisure Partner

10/10

Exceptional

11 Jan 2026

Lynelle

Loved the slid and coffee and danish in the morning! Staff was very friendly!

Leisure Family

6/10

Pleasant

07 Jan 2026

Susan

Not the best choice for a one night stay. Check in is st 4pm and Chrd out is at Noon. So unfortunately there is little opportunity to enjoy the beach club. Nice clean hotel

Partner

4/10

Poor

04 Jan 2026

Natalie

We booked through Expedia and unfortunately the photos used to promote this hotel are not the reality - we paid premium because we thought we were beachfront but the photos are actually a sister hotel that you need to bus to to access the beach club (the beach club was amazing - fab view and pool and bar, but a big difference between being allowed to visit and actually staying somewhere). The staff were all lovely, and the room was actually nicer than the photos- but I also have to say our room was on a very busy road and extremely noisy. On top of this there was a dispute that they wanted a very large additional daily fee for our children (who didn’t even have their own beds,but a sofa bed.) we had booked for two adults and two children and I am 100% sure I put in the correct ages of our children in the booking but they claim they came though as two one year olds…after an awkward interaction they agreed to charge us a discount but it was still a lot to stomach having to pay more on what we felt was an overpriced and disappointing experience. We were overall disappointed to have splashed out on our most expensive hotel on our Mexico family holiday and leave feeling pretty gutted.

10/10

Exceptional

04 Jan 2026

Carmen

The staff were very friendly and good Spanish teachers. The evening performances were high quality and very enjoyable. The dancers brought great energy and creativity to the stage! The atmosphere is intimate with a number of great spaces to relax and enjoy the amazing weather.

10/10

Exceptional

02 Jan 2026

Lynelle

The staff was amazing friendly and helpful! Loved the slid

Leisure Family

6/10

Pleasant

01 Jan 2026

NONNA

Small hotel with beatiful tropical garden. Rooms and all amenities are clean, staff is curteous. Very limited food choices. The beach is public beach with hundreds of people. The beach club is only some area with sun umbrellas and lounges for hotel residents right on the public beach! If you only need pool, not the ocean, this is not a bad place.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Pedro

There were some problems with the room, but the staff was always very friendly.

2/10

Poor

17 Dec 2025

maria

Room very far away from the beach

10/10

Exceptional

16 Dec 2025

Kevin James

Staff were exceptional. Rooms were clean. Beach Club was amazing. Grounds were beautiful.

Leisure Partner

8/10

Excellent

16 Dec 2025

Daniel

Our room was always spotless. The staff are great but the only issue we had was on last day. We’ve been travelling for many years and stayed at a lot of different all inclusive places and the day of checking out we were always able to continue to order drinks and food until we left the hotel, not here. We arrived late on our first day so that day we didn’t have food and drinks at the hotel and was deprived of the services after checking out even though we weren’t leaving the hotel until 4:00 pm. The cost for a hot dog and fries was $15 US.

6/10

Pleasant

15 Dec 2025

Austin

Overall the hotel is good if you can book at a discounted price

Cons:
You have to either take a shuttle or walk to the beach (5-7 min walk) through town. The beach club is okay, not that many lounge chairs though and the sand was covered in ants every day. The beach is also public so there are lots of people around making it hard to relax.

The food and drinks were average. The meat was always way over cooked and there was not much variety. The drinks were pretty watered down.

Pros:
The best part of our hotel stay was the very friendly staff and the hotel grounds was clean and easy to get around. It’s not far from town and the cab ride to and from is not expensive at all. We ended up eating out at restaurants a few times due to the not so great food offered at the resort.

We booked this hotel when they were offering a deal, I would not pay full price.

Family

6/10

Pleasant

15 Dec 2025

ASHLEY

Overall we enjoyed our stay.

Leisure Family_with_children

10/10

Exceptional

11 Dec 2025

Catheryn

Great option for families with kids and those on a budget. Nothing fancy, food is ok, but the servers / staff are very good, it is a fantastic location, there is an excellent beach club on a beautiful sandy beach at the sister hotel called Niru.
Nightly entertainment with talented dancers. I loved what we got for the price!

Leisure Partner

8/10

Excellent

11 Dec 2025

Robin

Friendly staff, clean rooms and absolutely gorgeous grounds in a wonderful location

Leisure Partner

8/10

Excellent

06 Dec 2025

Massimo

Staff was friendly , the room clean, and it is a nice location , the overall experience was very good

6/10

Pleasant

03 Dec 2025

Philip

Check in was fast then was shown to our room (nobody told us the hotel was under construction if we 'ed have know would never have booked) room was ok but not 4 star standard we then preceded to dinner (Buffet) which was cafeteria style then to cover themselves said it was a safety concern we were also served cafeteria style like school dinners / I could continue but that would not be fair to the staff which were very good and the beach club made up for the hotel i will never stay here again

Leisure Partner

6/10

Pleasant

01 Dec 2025

guadalupe

Stayed for six days. Food is too repetitive and flavorless, buffet juices are water down way too much. Everything is very basic every day. They don’t offer different food themes. Will never go back to this place.

Staff is friendly and provide good service however the bad food makes it a bad experience.

Location is good close to town. Note that the hotel is not beach front you need to take a shuttle to the beach (short 5 minute drive).

Leisure Family

10/10

Exceptional

01 Dec 2025

Alberto Barrera

Our stay was great and we loved how close to the local shops and beech we were.

Partner

10/10

Exceptional

30 Nov 2025

John Stanley

Treated great by the staff. Everything was very clean

Leisure Partner

8/10

Excellent

30 Nov 2025

Myra

Our stay at Binniguenda was pleasant overall, though check-in policies are very strict. Because of an early flight, we arrived before check in time, which we were aware of. We weren’t allowed to use amenities until after noon or access our room until 3pm, the initial contact receptionist was very rude about it. Another receptionist, more willing to help, offered an early check-in for 1,200 pesos. The hotel is older but clean, with comfortable beds and good AC. Alcoholic drinks were definitely watered down, but the food at Palapa Chahué was delicious, cleanly prepared, and offered good variety. Service there was excellent, especially from Noemi and Armando. At the bar, Axcel, Lorenso, and Angelico also provided friendly, attentive service. The beach club Niru was also very pleasant. The pool area is great and there are plenty of beach chairs, easily accessible, and the food at Xhadani was good.

Leisure Family

10/10

Exceptional

27 Nov 2025

Jasleen

We enjoyed our stay! Would come back for sure.

Leisure Partner

8/10

Excellent

26 Nov 2025

Sonja

Great location, kind and responsive staff.

Friends_and_family Friends

10/10

Exceptional

22 Nov 2025

Stephen

Great staff! Excellent food. We really enjoyed our stay. Good value for the $

Partner

4/10

Poor

14 Nov 2025

Claudia

They made us think by the pictures that the hotel was by the ocean which it wasn’t, we had to take a transport to go to another hotel and go to the beach which it wasn’t ideal, also for dinner one time the requirement was to be formal which I totally understand not being with wet clothes and barefoot , but they were requiring HEELS for women and tell me.. do you take to your beach vacation some heels? Because none of my family had heels and they didn’t let us have dinner at that restaurant.

Family

8/10

Excellent

12 Nov 2025

Magdalena

Me gusto el hotel muy limpio todo

Leisure Partner

8/10

Excellent

08 Nov 2025

Marc Marcel

The staff are lovely. Really enjoy the Niru Beach Club. Breakfast buffet is good. Dinner buffet is limited. Stayed in the “Select” room for 4 nights with King bed. I wouldn’t pay the extra again. Unless you drink a lot of liquor, not worth it. Pool at Binniguenda needs some tlc.

Leisure Partner

10/10

Exceptional

07 Nov 2025

john

Clean room, good location, and great staff

Leisure Partner

6/10

Pleasant

04 Nov 2025

Miguel Suarez

Staff is great . Rooms needs to be remodeled and update TV and refrigerator. Not beach front hotel as advertised, you have to take a shuttle to the Niru hotel to access the beach. Shuttle driver is amazing.

Leisure Family

8/10

Excellent

13 Oct 2025

Martha

Nice place

6/10

Pleasant

22 Sep 2025

Ana Aida

it was okay for the price

Leisure Friends

10/10

Exceptional

16 Sep 2025

Rene

I just love it!

Leisure Family_with_children

6/10

Pleasant

17 Aug 2025

Hector M

to much light in rooms ,roos too small didnt like view to street

Leisure Family

10/10

Exceptional

30 Jul 2025

Marco

Good service

6/10

Pleasant

25 Jul 2025

Raul

Good hotel to stay with the family, food could be better.

Business_and_leisure Family

4/10

Poor

23 Jul 2025

Veronica

I didn’t like there services no one there is polite

2/10

Poor

20 Jul 2025

Oscar

This was one of our worst experiences at a hotel. This hotel

8/10

Excellent

18 Jul 2025

Elsi c

The

2/10

Poor

18 Jul 2025

Maria

It was a promotional fraud. The pictures shown in promoting the package do not reflect the reality of the resort. The package was purchased based in the picture of the beach club pool and access to the beach. You all fail to specify that there's 2 buildings in the resort. Very disappointed, there's no words to explain.

Leisure Family

10/10

Exceptional

15 Jul 2025

Margarita

Every one is very friendly and good drinks

Leisure Family

8/10

Excellent

10 Jul 2025

Kathryn

The staff was helpful and friendly, the pool and gardens are beautiful. They share a beach club with another resort so you have to be aware of shuttle times. The food was fairly good, buffet so not always hot. We saw a great show.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Marlene

awesome

amazing place, delicious food great service

Partner

10/10

Exceptional

07 Jul 2025

Josie