Azul Sirena Huatulco

Mexico , Huatulco
BAHIAS DE HUATULCO, Gardenia Esq. Tamarindo S/N
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50 reviews shown

8/10

Excellent

18 May 2026

Howard

One star off for wifi not working the last day of my 3 day stay. Otherwise very comfortable and clean. Ideal location for exploring this wonderful town.

Friends

10/10

Exceptional

09 Apr 2026

Alicia

Clean room

Partner

10/10

Exceptional

09 Nov 2025

Jorge

Check in was very quick, without exaggeration 20 secs. Max. Staff was courteous and kind.

Leisure Family

4/10

Poor

07 Jul 2025

Dmitri

Good, central location! Easy to walk around the city center. However the rooms facing the street are way too noisy, be prepared to listen the late night karaoke from the building across the street. Pool and terrace were closed for renovation. At the end, we had some troubles getting early morning taxi to the airport despite being promised a line of taxis at the front of the hotel.

Leisure Partner

6/10

Pleasant

20 Nov 2024

Caroline

We arrived and the room that was reserved was not available. We were offered another room that would not be available for about another hour. We agreed to wait and stated we would return in an hour and a half. We returned to find out that the promised room was not available and were given another room.

On the second day we were offered the promised room. This room did not seem to have the bathroom completed. The issue at times was not all the bathroom supplies were provided. The air conditioner unit in last room did not cool the room as well.

The positive was the breakfast buffet was very good and the staff in the dining area were excellent. Very accommodating and attentive.

The location of the hotel is very convenient as it provides so many businesses within walking distance.

Giving an average rating as the room was clean, but needs to be completed properly and all bathroom supplies be provided. Also great breakfast buffet.

8/10

Excellent

07 Sep 2024

Maria

The people who work there are very polite and if you need help they are glad to help. Wasn’t happy in the building , for the repairs they doing a lot of noise also the need to work on the cleaning of the rooms.

Leisure Partner

8/10

Excellent

19 Mar 2024

Larry

No elevator

Leisure Partner

2/10

Poor

11 Feb 2023

Gustavo Ramírez

I was very disappointed with this hotel. Staff is not welcoming at all. Cleanliness was not great either ! There was so many live bugs and scorpions everywhere on beds restroom and everything. My husband made the hotel aware of this and they were careless so we just had to go. The same day we arrived we checked out. I can’t say one good thing about the hotel. The only thing that was nice is the area where it’s located because it’s in the center of a lot of good restaurants and many things to do. Also when we checked out hotel said they will refund and that was a lie because they didn’t want to make a refund. Overall I know scorpion bites aren’t deadly but it’s very unpleasant and I am pregnant and have two kids and I wasn’t going to put anyone in my family through that unpleasant experience. Beware !

Leisure Family_with_children

6/10

Pleasant

10 Feb 2023

Janet

Older hotel in need of upgrading. Noisy at night

Leisure Family

6/10

Pleasant

14 Jan 2023

Ted

where we stayed was not like the picture. It is on a very noisy street near the Zocalo I would only stay there agin if I could get a room near the back.

Leisure Friends

4/10

Poor

08 Jan 2023

John

Barren room

Leisure Partner

8/10

Excellent

05 Jan 2022

Warren

Loved the location, right in the heart of La Crucecita, close to lots of great shops and restaurants!

Leisure Family

8/10

Excellent

31 Aug 2021

Faviola

El lugar es céntrico, a 5 minutos de la playa Chahué y Santa Cruz. El hotel está cerca de tiendas para ir de compras, no necesitas de un auto si te hospedas aquí. El lugar es muy limpio y precioso. Lo recomiendo totalmente.

Business_and_leisure Family

10/10

Exceptional

14 Aug 2019

Verified traveler

i really like the location and how clean the rooms are.

Leisure Self

6/10

Pleasant

15 Nov 2018

Edmtraveler

It is an old facility that needs some upkeep, however for the price it is a pretty good deal, showers where a bit lacking but overall the rest was ok

Leisure Family

6/10

Pleasant

29 May 2018

Joshua

There aren't any lounge chairs by the pool anymore, so it's difficult to relax and/or sunbathe. Also, they don't provide towels for the beach only the pool, because they said the sand ruins the washing machine. Also, be prepared for a lot of noise from the zocalo in front, even in the middle of the week.

4/10

Poor

16 Oct 2017

Location, location, location

The hotel has a great concept. However, it's all in the details. The hotel is located directly across the town square. I stayed in a 2 bdrm suite. The pool is large and clean. The bathroom issue I ran into was the shower in both bathrooms had no pressure, the towels were dingy, frayed and stained, no hand towels, the ceiling had mold, the shower curtain was ripped and stained. The maids would come in exchange your towels and do your bed. They would sweep or mop. Our feet were so gross, we had to wear our flip flops inside. The windows are paper thin and don't seem secure. Like I said it's all in the details. They need better handicap access to the suites. The hotel staff was not helpful.

6/10

Pleasant

31 Jul 2017

Verified traveler

GOOD STAFF GREAT BREAKFAST ;}

GREAT STAFF!
GOOD FOOD...ROOMS OKAY
AC WAS WORKING GOOD

8/10

Excellent

29 Jun 2017

Verified traveler

A bit noisy due to the park but great location .

Perfect and convenient.
The ocean was far but same as all the hotels around

10/10

Exceptional

25 Apr 2017

Jose

Overall was good except for a/c didn't work well at night.

Family

8/10

Excellent

09 Mar 2017

Vivian

Great value for the money

Friendly staff, colorful architectural touches, nice pool, quiet

Partner

10/10

Exceptional

01 Mar 2017

James

Perfect location

A couple of nights in downtown Huatulco.
Lots to do and see, and a really nice 15 min walk to the Marina and beach.
I love this Hotel, its simple and clean and right on the square.

4/10

Poor

26 Feb 2017

david

Bathroom terrible

Staff were helpful but the hotel rooms need updating. Very close to town activities

6/10

Pleasant

10 Feb 2017

Kate

Mexican style hotel

Mexican style hotel in centre of town. Very convenient to great restaurants, the Mercado, and lots of shops. Staff does not speak English but we still managed to communicate. Rooms were clean and bed was comfy. No in-room safe as advertised and pool is only waist deep.
We did enjoy our stay nonetheless.

8/10

Excellent

11 Dec 2016

Verified traveler

Centre of town.

The staff were outstanding. They solved problems, were gracious and helpful.

6/10

Pleasant

06 Oct 2016

Jav

Old hotel, they do what they can

My room was spacious. Looks like the building has seen better days. The staff is not the most helpful. The hotel needs work. The maid told they were just about to start renovating. A few things were not working but they really did their best to fix them. The cafe on the street was too hot but also very nice with great service. Excellent location right on the plaza.

Family

6/10

Pleasant

25 Nov 2015

Verified traveler

Ok, not great, not terrible

If you're looking for a centrally located, affordable place to stay, this is your spot. If you're looking for a hotel with comfort, keep looking. Our first night, we stayed on the first floor and the AC was slow, but manageable via our own thermostat. Given the heat outside, this was important. The bed was super comfortable, though the pillows were not. The second night we stayed on the second floor. NO BUENO. again, if you're looking for a place to store your stuff for the night that's centrally located and close enough to the bus terminal and tourist experiences, it's a great spot. If you're looking for a great nights rest, look further. The pluses: right in the Zocalo; hotel front desk staff friendly; tourist experiences accessible; a quick ride to the bus terminal ($25 pesos). Cons: A/C not well functioning, and super slow on floor 2 (200s), beds on second floor not comfortable (unlike on first floor), no elevator, inconsistent WiFi.

8/10

Excellent

29 May 2014

Daniel

Mile and a half from the beach, so be prepared.

Further from the beach than you would expect, but not to bad (expect a 30 min walk). Free wifi, showers are big and comfortable. AC is definitely nice after a day on the beach, and all the mexican soaps you want on tv after! Staff don't speak english, but were as nice as can be. Right on the downtown for la Crucacita. Definitely worth it, specially compared to all the other places we stayed in the Oaxacan state.

8/10

Excellent

11 Mar 2014

Verified traveler

One night in La Crucecita.

Stayed one night after a week on the beach at Zipolite. Friendly reception in an airy courtyard. The building has the feeling that it's been there years, although La Crucecita was only completed in the 80's. Nice to relax at the pool on a hot afternoon.

6/10

Pleasant

26 Oct 2013

Madison

Reasonable hotel in town with swimming pool.

8/10

Excellent

28 Jun 2026

MARIA DE LA LUZ

Muy amable el personal, tuvimos un inconveniente con la puerta ya que en ocasiones no cerraba y en cuanto lo comentamos en recepción nos soluciono de inmediato.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Denisse

Hola ! No ofrecen el servicio de cuna como tienen anuncio en la página, es muy importante por qué los que viajamos con niños buscamos ese servicio y llegamos al hotel te dicen que no tienen cuna y no ofrecen ninguna solución, solo ponen un solo servicio de mini shampoo y mini jabón, solo dos toallas y no hay jabón para manos el lavabo aunque sea una habitación de 4 personas, los canales en la tele no se ven claros y la alberca principal estaba sucia, el chapoteadero estába limpio. Y termine con picaduras de pulga en la pierna enla única noche que pase ahí, no diré que fue el hotel por qué viaje en ADO y tal vez se me subió en el transporte o tal vez si estaba en el hotel, pero por si la dudas revisar antes. La ubicación es excelente es el único punto perfecto. El personal es indiferente, no es amable y tampoco grosero solo indiferente apenas contestan lo que preguntas.

Family_with_children

10/10

Exceptional

30 May 2026

JULIO CÉSAR

Nos tocó un hotel remodelado por lo que esta todo en buenas condiciones, muy limpio, agua caliente en todo momento, aire acondicionado funcional, personal amable, en la parte baja se abrió un VIPS por lo que si gustas ese tipo de alimentos podías bajar o ellos te llevan el pedido a tu habitación o a la alberca que por cierto estaba limpia, con agua tibia , gran ambiente. No está más el decir que el hotel está justo en el centro de crucecita, todo a la mano.

Partner

10/10

Exceptional

07 Mar 2026

Giovanna

El desayuno riquisimo

Business

6/10

Pleasant

23 Feb 2026

Néstor Fco.

Las camas no son nada cómodas muy complicado dormir o mejor dicho descansar, lo demás está bien

Partner

10/10

Exceptional

04 Feb 2026

Luis Antonio

Una habitacion muy limpia y muy ordenada toda la estamcia super buena

10/10

Exceptional

26 Nov 2025

Jose Manuel Alejandro

Muy amables olvide mi anillo en la habitacion y me ayudaron a recuperarlo

10/10

Exceptional

11 Aug 2025

Uriel

Excelente

Excelente

Partner

6/10

Pleasant

28 Jun 2025

Juan Carlos

Mal las agitaciones no estaban listas

Friends_and_family Family

10/10

Exceptional

05 May 2025

Armando

Is very comfort in Dantown

Leisure Self

8/10

Excellent

05 May 2025

NOE MIGUEL

Muy buen servicio

Leisure Family_with_children

10/10

Exceptional

08 Jan 2025

SONIA

Confortables las habitaciones

Leisure Family

10/10

Exceptional

04 Jan 2025

Juan carlos

Muy limpio. Las camas muy suaves me gusto mucho. Muy recomendable.

10/10

Exceptional

05 Nov 2024

Armando

Excelente tamaño, ubicación y servicios !

Leisure Self

10/10

Exceptional

24 Oct 2024

MARÍA HORTENCIA

El hotel es muy limpio y recomendable al 100%

Friends_and_family Family

4/10

Poor

19 Jun 2024

Veronica

El hotel es viejito las habitaciones son pequeñas sin agua caliente, sin embargo están haciendo remodelación esperando quede bien, el personal en especial recepcionistas matutino y vespertino son pésimas, no apoyan en nada , mal encaradas con pésima actitud servicial que resta puntos al hotel, personal de limpieza dejan la basura de la habitación, y solo tienden camas.

Leisure Family

6/10

Pleasant

09 Apr 2024

José Antonio

Estuvo bien, pudo estar mejor, falta mantenimientos a las instalaciones

6/10

Pleasant

23 Feb 2024

Belem Sarahi

El problema que solo tienen unas persona en recepción para atender a todo pedí dos toallas más y me dijeron que hasta que terminara de registrar a todo los que llegaron dieron más de 2 horas y no fue posible mi petición

Leisure Family

8/10

Excellent

23 Oct 2023

JAIMEJURADO

Buen precio, buen servicio

Leisure

8/10

Excellent

24 Sep 2023

Verified traveler

Muy bien