Name: Mercure Grand Hotel Metz Centre Cathedrale
Address: 3 Rue Des Clercs, Metz, 57000, FR

10/10

Exceptional

29 Jul 2026

Grazio

Nice Hotel in the centre of the city - short walk to old town and Cathedral. Our room was rather small but was ok for our needs for 2 nights. Staff were very nice, friendly and helpful. Parking is around 4 minutes walk away but the hotel will get you a reduced rate of 9 euros per night so pretty reasonable.

2/10

Poor

16 Jul 2026

Marjorie

The first night was not wifi. The 3rd night was not hot water, and the stuff was too busy running with their laptops to check-in other guests because they do not have a reception area with desktops computers, and this is the reason why when I asked for help I didn’t get nothing not even a verbal answer.

Self

10/10

Exceptional

06 Jun 2026

Minnie

We had a wonderful stay at the Mercure Metz Centre and would highly recommend it.

The room was very clean, the breakfast buffet was excellent, and the staff truly made our stay memorable.

One morning, we arrived for breakfast with only five minutes left before closing. Tomas at the front desk kindly spoke with the kitchen staff and asked them to keep the buffet available until we had finished eating. That level of customer service was greatly appreciated.

When we first arrived in Metz, we had a difficult time finding the hotel. Abigail was incredibly patient and went above and beyond by waiting outside so we could spot her waving and find our way. Her kindness immediately made us feel welcome.

On our departure day, we wanted to spend some time exploring the city center before picking up our car. Aurore graciously offered to store our luggage so we could enjoy our last few hours in Metz without having to carry our bags around.

The combination of a clean, comfortable room, great breakfast, and exceptional service from Tomas, Abigail, and Aurore made this a fantastic experience. We would definitely stay here again on a future visit to Metz.

Family

10/10

Exceptional

15 May 2026

Donald

The hotel is in a pedestrian only zone. You have to use a paid public lot. Hotel gives a discount coupon.

Family

10/10

Exceptional

24 Apr 2026

Joan

Large, new looking room and spacious bathroom. Good breakfast, helpful staff, and walking distance to all of the sites. Train station and Pompedieu Center Metz are about a 20 minute walk at a comfortable pace. Hotel is surrounded with good eating and shopping for all budgets.

Partner

10/10

Exceptional

26 Mar 2026

Albert

Lovely time, hotel was fantastic

Friends_and_family Friends

8/10

Excellent

15 Feb 2026

Alison

Great location, clean and comfortable room.

Partner

10/10

Exceptional

30 Nov 2025

Judy

Room was neat and clean. Staff greeted us as we arrived . Checkin was easy.

Partner

10/10

Exceptional

24 Nov 2025

Alexis

Staff was super kind!

Leisure Partner

10/10

Exceptional

12 Oct 2025

Elie

Hotel needs a refresh but staff make it 5*

Parking in nearby public garage which was fine and with a special rate.

Partner

10/10

Exceptional

26 Sep 2025

Simon

I stayed three nights in this hotel. It’s clean, quiet and staff are friendly and welcoming. Location is very good, it’s close to everything. There’s a free shuttle bus to the train station just one minute from the hotel.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Andrew

Hotel and staff are great. Parking in the area is challenging. City seems to be allowing far too many homeless people to bother people in pedestrianized areas.

Leisure Family

8/10

Excellent

27 Aug 2025

David

3 days in Metz

Great hotel, lovely helpful staff, only minus a bit of a trek from car park to the hotel

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Martin

On a beaucoup aimé, merci !

Leisure Family

10/10

Exceptional

19 Jul 2025

Kamil

Excellent

6/10

Pleasant

13 Jul 2025

david

Clsssic room tiny. No room to open valise except on bed difficult to move around room.

Leisure Self

10/10

Exceptional

11 May 2025

Joachim

Great location. Clean and comfortable.

Leisure Partner

6/10

Pleasant

30 Apr 2025

Alan

Central location small rooms distant parking

If you want a hotel in the centre of Metz this is for you. However the car parking is not at the hotel and involves a 5-minute walk in this case in the rain and the rooms are quite small.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2025

Norwood

If you have a car it is a bit tricky to organize access to the hotel, and parki g is off site with a bit of a walk. But the lovation is perfect.

Leisure Family

10/10

Exceptional

26 Oct 2024

Gilles

The hotel is very nice (although the rooms are a bit small) and quiet. Great location and wonderful service.

Leisure Partner

8/10

Excellent

18 Sep 2024

James

Very nice place!

Family

6/10

Pleasant

20 Aug 2024

frances

It felt unsafe. Nicely central but lots of vagrants

Leisure Partner

10/10

Exceptional

14 Aug 2024

Olivia

very nice Hotel

Its a great hotel in the perfect location.
The hotel is very nice and the staff were super friendly and helpful. Airing our room was a bit difficult because of kitchen smells and french beds are very narrow! otherwise it is a lovely hotel.

10/10

Exceptional

27 Jul 2024

Sarah

Had a great stay

We enjoyed our stay. The accommodations we comfortable and well situated. The staff were very helpful and the overall ambiance relaxed and efficient.

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Gerardus

parkeren super geregeld. Vriendelijke staf. TV op de kamer bleek niet te werken; dat werd in no-time opgelost.
Hotel is zeker aan te bevelen!

Leisure Partner

8/10

Excellent

12 Jul 2024

Graham

Pleasent stay

Great location in the city centre, 5 min walk to underground car park.
Hotel very clen and daily service. Breakfast wide selection of food.
Room at front of hotel noisey in the mornings with traffic /deliveries even thou pedrestion walk way.
Overall good pleasent stay

Business

10/10

Exceptional

03 Jul 2024

Verified traveler

Perfect location

If you want to be in the middle of the old town, you can walk everywhere

Partner

8/10

Excellent

26 Jun 2024

Jack

electricity went off in the whole hotel at 5am and fid not get resolved until we left.

Leisure Family

8/10

Excellent

14 Apr 2024

Earl

The location was the best. Did not like cold waffles and cold crepe at breakfast.

Leisure Family

10/10

Exceptional

27 Mar 2024

John

The hotel is in a great location with friendly helpful staff.
The rooms are very spacious and spotlessly clean , the breakfast has a very good range of different food available excellently prepared and set out , the whole hotel has a relaxed atmosphere , fifteen of us stayed for four nights and loved it , Metz is a lovely city .

Leisure Friends

4/10

Poor

27 Jan 2024

David

Hotel is promising and the staff were friendly. We were unfortunately woken twice by fire alarms. The old fashioned heating system also creaks and makes a huge amount of noise. Shower limited to handheld over bath rather than a stand up.

Leisure Partner

10/10

Exceptional

23 Jan 2024

Christophe

Great

Leisure Family

10/10

Exceptional

29 Dec 2023

Jeremy

The hotel was outstanding in every way .The staff were extremely attentive, nothing to much trouble . The location marvellous and the hotel bedroom suits immaculate with everything one bbedsneeded.

Leisure Family

10/10

Exceptional

25 Jan 2023

Verified traveler

Great frindly staff. Very helpful to make your stay pleasent. Well trained.

Partner

4/10

Poor

21 Dec 2022

Maria

The location was great and easy access to everything. I knew coming into it that this was a budget property, but I wasn't counting on the walls being paper thin! I could hear the cleaning happening down the hall, doors closing, and people talking. Made for a really not relaxing stay.

Leisure Self

10/10

Exceptional

14 Dec 2022

George

Great choice in Metz

Great location in the centre of the old city. Rooms are good size, modern, and clean. Friendly staff.

Special thanks to Thibault for his attentive service, and for being patient with me practicing my french.

Self

10/10

Exceptional

22 Feb 2020

Verified traveler

Lovely hotel in the centre of the town perfect for site seeing, shopping, restaurants etc. On the negative no parking and can be noisy but its cheap.

Leisure Family

8/10

Excellent

19 Sep 2019

Verified traveler

The hotel is in a great location for seeing the old city of Metz. The area has pedestrian walkways and many outside cafes. The hotel is quite old. If it’s warm weather the rooms are hot. Breakfast is good.

Self

6/10

Pleasant

12 Jul 2019

Verified traveler

Great central location. Slightly faded decor and fittings

8/10

Excellent

17 Jun 2019

Jamie

Well-situated at the heart of Metz. We had a pleasant, quiet room on the 3rd floor. It's a 2-minute walk from public parking near the cathedral - you can't park outside the hotel.

Partner

10/10

Exceptional

17 May 2019

Kevin

Nice hotel

Nice place to stop A+

10/10

Exceptional

06 May 2019

Verified traveler

Great staff

Staff were wonderful and helpful.

Partner

8/10

Excellent

23 Feb 2019

Scott

Nice Weekend Stay

Room was large and renovated, original fireplace stone mantel, bathroom clean. Parking was tight but absolutely secure. Staff helpful. Good location near restaurants and bars.

Partner

6/10

Pleasant

28 Jan 2019

Verified traveler

Great location however the property is a lot older than I expected

Business Self

6/10

Pleasant

24 Dec 2018

Verified traveler

Ok, but definitely not luxury. Friendly staff. Good breakfast. Location is perfect for the center of the city and very close to the Covered Market and the Cathedral. Parking, however, is a 10-15 minute walk. No parking at the hotel itself. Overnight parking at the Téatre Coméde (Uris) underground parking cost 14.80 Euros.

6/10

Pleasant

23 Nov 2018

Rosemary

The location of the hotel was good, but the facilities were somewhat older. Shower was pretty bad though... almost no water pressure. Staff very friendly & helpful, breakfast was decent.

Friends

10/10

Exceptional

14 Oct 2018

Verified traveler

In the city center ... walking distance the shops and restaurants.

8/10

Excellent

03 Oct 2018

c

great location，nice hotegreat location，nice hotellgreat location，nice hotelgreat location，nice hotel

10/10

Exceptional

20 Sep 2018

Verified traveler

Staff was so helpful, our roomm was clean and relaxing, breakfast was delicious and the location was perfect

8/10

Excellent

31 Aug 2018

Michael

Location is good: close to Cathedral and not far from rail road station

8/10

Excellent

20 Aug 2018

K.

Nice clean room, finally a comfortable bed with a not too thick cushen. Room was clean, bathroom clean as well, but there was a sewer smell so you had to close the bathroom at night to keep that smell out. Shower was not that good. Shower floor moved up and down. And given the space in the bathroom the shower could have been 10cm wider in both directions.

Location was excellent, no outside noise while in the middle of town. For parking, go to Republique Parking for a discount.

When I arrived, nobody was at the front office desk. There was no bell to ring. I walked in to the restaurant, kitchen - nobody. Finally I called the hotel phone number and then a minute later somebody came. A strange welcome this is.

10/10

Exceptional

09 Oct 2017

Arthur

Very good location. Would come back.

Partner

6/10

Pleasant

27 Jun 2017

Juan G.

Very good location - No A/C

Nice hotel, well located
Thare are no A/C in the rooms so is good to ask for a fan in the reception if you are going there during summer

8/10

Excellent

28 Feb 2017

Arthur

Clean and hospitable accommodation in city center

Convenient in central location w avail affordable parking

Family

6/10

Pleasant

08 Jun 2016

Albert

Hotel is situated in the centre of Metz not far from a selection of good quality restraunts and bars. Plenty of shops in area with a farmers market on a saturday morning. My double room was on the small side with tiny bathroom facilities. The room was also very hot with no air conditioning, luckily I was able to open a window.

10/10

Exceptional

20 Apr 2015

Verified traveler

Clean & Comfortable

Just a business trip so a clea, comfy, bed is all I needed

8/10

Excellent

10 Apr 2015

Gilbert

Grand Hotel Metz

The Grand Hotel Metz is an older hotel in the center of Metz located on a pedestrian street, but still accessible by car for drop off. The look and feel of the property speaks of a different era, but it is a completely adequate, no frills hotel located in the heart of Metz within easy walking distance to restaurants, cafes, shopping and must-see Metz Cathedral.

Partner

4/10

Poor

27 Mar 2015

Verified traveler

Skip it

There are noises of dripping water at night that keeps you up at night. The hotel is old and not updated. Not worth the price!

6/10

Pleasant

25 Sep 2013

David

Don't take a car!!!

Hotel in pedestrian area so nearest car park about 600M away - far enough in the pouring rain!!!
Hotel needs updating. The room have paper-thin walls and you can hear everything going on next door.
No bar, no restaurant but staff extremely friendly and helpful.

10/10

Exceptional

14 Aug 2013

FMY

An experience

The hotel is well signposted, which it needs to be as it is in a pedestrian area. You press a button to make a bollard retract into the ground. Once there, the staff parked the car for us and were very helpful and friendly. All spoke English if needed. Comfortable room, good breakfast. Would go again.

10/10

Exceptional

26 Aug 2012

PMcK

Prime city centre location

Prime city centre location which requires some persistence to find since it is in pedestrian zone. Very helpful English speaking escort to secure underground parking for classic car, Ideal location for main sights of city, cathedral and river. Comfortable and efficient

6/10

Pleasant

07 May 2012

Paul

Great Location but a little tired

The hotel is situated where its difficult to park since the streets are closed off. It wasn't clearly explained how to get there or where to park to walk there. It was a major hassle. Once you've guessed and parked, then walk around the old town to find the place, then go back to your car for your things everything is fine. The hotel itself is old and tired but a facelift has made it nice enough. I'd recommend paying more and staying in the outskirts of the old town.

4/10

Poor

07 May 2012

T. Lennon

Great location!

The hotel is in a terrific location, which balances up some of the less attractive aspects of the hotel, such as tired decor, somewhat uncomfortable beds and limited amenities.

Family

10/10

Exceptional

11 Dec 2011

Verified traveler

a pleasant surprise

We booked this hotel a day before our arrival and were pleasantly surprised by it location in the middle of the cobblestone downtown. regular vehicular traffic is only allowed on these streets if they are residence of the street or at one of the downtown hotels.
we had a car and the front desk person offered to park it in their small garage (for a charge) which was extremely convenient and allowed us to walk right into the center of all that is the city of Metz, which BTW is a great place to visit.

10/10

Exceptional

10 Oct 2010

Verified traveler

Great bargain - lovely stay

I was there at the end of the season - so the rate was ultra-cheap. The room was only a single and the walls a little thin, but the location is great, the service lovely and I'd definitely stay there again.

10/10

Exceptional

16 Jul 2026

Henrik

Väldigt bra AC på rummet. Fin frukost.

Self

10/10

Exceptional

10 Jul 2026

Mats

Rent och fräscht. Mitt i centrala Metz.

Partner

2/10

Poor

23 Jun 2026

Sofiane

Hôtel annoncé comme un 4 étoiles, mais l’expérience est très loin du niveau attendu. La chambre était petite et d’une qualité générale décevante. La salle de bain est ouverte sur la chambre, avec une douche directement face au lit, sans porte ni véritable séparation. De plus, il n’y a même pas de VMC dans les toilettes, ce qui est surprenant pour un établissement de cette catégorie.

Le principal problème concernait la climatisation. Dès mon arrivée, j’ai constaté qu’elle ne fonctionnait quasiment pas. À la réception, on m’a expliqué qu’il était impossible de descendre en dessous de 18 °C, mais le problème n’était pas là : l’appareil soufflait très faiblement et ne rafraîchissait pas la chambre. Malgré plusieurs signalements, la température a dépassé les 30 °C dans la chambre en pleine canicule.

Une intervention a été effectuée pendant mon absence, mais au lieu de régler la climatisation, le chauffage a été activé. J’ai ensuite rappelé la réception et l’on m’a promis un retour avec une solution dans les 30 minutes. Je n’ai jamais été recontacté. Au bout d’un moment, j’ai cessé d’insister, ayant l’impression de déranger plus qu’autre chose.

J’ai donc passé la nuit fenêtres ouvertes en pleine canicule. Après de nombreux séjours dans des hôtels de toutes catégories, je peux dire sans hésitation qu’il s’agit de la pire nuit que j’ai passée dans un hôtel.

Enfin, le quartier ne m’a pas laissé une bonne impression, avec des nuisances et des personnes alcoolisées dans la rue tard

Self

8/10

Excellent

21 Jun 2026

Thomas

Wir haben eine Nacht mit unserem kleinen Hund auf der Durchreise übernachtet.
Der Service ist gut, das Zimmer im 2. Stock zur Rückseite relativ klein, insbesondere auch die beiden zusammengestellten Einzelbetten. Bettdecken für Hochsommer viel zu dick.
Klimaanlage im Zimmer sehr angenehm bei 37?Grad Außentemperatur.
Pargelegenheit für Fahrzeug über 190 cm Höhe etwa 10 Minuten zu Fuß.
Sehr zentrale aber ruhige Innenstadt Lage.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Elfriede

Das Zimmer war sehr klein. Man konnte noch nicht mal die Koffer richtig aufmachen. Aber sonst war alles ok

Partner

6/10

Pleasant

26 May 2026

Thierry

J’avais réservé via Hôtel.com une chambre classique de 20m2. La chambre qui m’a été attribué devait faire la moitié sans Sdb fermée avec la douche dans un réduit à droite et le lavabo dans un autre à gauche. J’ai réclamé et on m’a attribué une autre chambre correspondant à ma réservation.
Par ailleurs, la réception se fait derrière un comptoir-bar avec évier et tireuse à bières.
Tout cela est quand même bizarre pour un quatre étoiles …

Partner

10/10

Exceptional

01 May 2026

LEILA

Bon séjour

Self

8/10

Excellent

01 May 2026

M.E.

Sfeervol hotel midden in het centrum van Metz. Het personeel bij de receptie is enorm vriendelijk.
De kamers zijn wel relatief klein en vrij eenvoudig ingericht, zeker voor een viersterren hotel.
Vooraf een duidelijke mail ontvangen over het parkeren in de openbare parkeergarage waar uiteindelijk met korting voor een nette prijs kon worden geparkeerd.

Partner

10/10

Exceptional

28 Apr 2026

LEILA

Bon séjour dans un très bon hôtel propre, bien situé. Personnel courtois souriant

Self

10/10

Exceptional

16 Apr 2026

Leila

Chambre spacieuse propre
Personnel courtois

Self

10/10

Exceptional

02 Apr 2026

Elodie

L’hôtel est idéalement située dans le centre ville à deux pas de la cathédrale et des restaurants, de plus le personnel est toujours très serviable et accueillant

Self

10/10

Exceptional

27 Mar 2026

Philippe

Excellent hôtel situé en Centre-ville

Self

10/10

Exceptional

11 Feb 2026

Franck

Personnel agréable

Business

10/10

Exceptional

11 Feb 2026

Dany

Situation en plein centre, personnel accueillant, chambre propre

Business

10/10

Exceptional

01 Feb 2026

Stéphane

Nickel

10/10

Exceptional

19 Jan 2026

Gilles

Tout était parfait comme d'habitude !!
L'équipe est très sympathique et l'hôtel est très bien placé.
Les chambres sont agréables

Business

2/10

Poor

18 Jan 2026

Severine

Nous avions la chambre 102, et nous avons passé une nuit horrible, le bruit de la rue (samedi soir) est insupportable, jusqu’à 2h du matin … insonorisation de la chambre nulle, bref, très très décevant. Seul point positif, le petit déjeuner est bon.

Dernier point, le parking soit disant à 1 minute à pied est en fait à 10 minutes à pied.

Partner

10/10

Exceptional

14 Jan 2026

Antoine

Personnel accueillant et chambre très propre

Business

10/10

Exceptional

12 Dec 2025

Dominique

Très bon séjour dans cet Hôtel.
Le personnel était très serviable, la chambre propre et au calme.
Le petit déjeuner très copieux et varié.

Partner

6/10

Pleasant

03 Dec 2025

Sylvain

hotel vieux , moquette usée, fourniture minimum dans la chambres (1 savon)

Business

10/10

Exceptional

15 Nov 2025

BF

Il faut deviner depuis le parking comment aller à l'hotel qui est très bien placé dans le centre de Metz
Personnel très agréable qui s'excuse de cette situation ubueste ....

Business

10/10

Exceptional

30 Oct 2025

Lucas

Chambre impeccable, très bon service, le personnel était sympatique.

Partner

10/10

Exceptional

22 Oct 2025

Oda

Satt stor pris på å bli møtt med så varm velkomst og god info om området. Opplevde at personalet var interessert i at gjestene skulle trives. Følte meg trygg, selv om jeg reiste solo. Perfekt beliggenhet i en av hovedgatene. Safe og minibar på rommet.

Self

10/10

Exceptional

05 Oct 2025

Christiane

Facilitée d’avoir un taxi pour la gare

10/10

Exceptional

19 Aug 2025

Jean-Noel

En route vers l'Est,une pause très agréable à Metz

Très bon séjour. La démarche pour obtenir l'accès à l'Hotel (zone piétonne) pour les PMR pourrait être décrite dans la description de l'hotel.
Sinon excellent séjour et acceuil

8/10

Excellent

12 Aug 2025

Verified traveler

Schönes Hotel im Zentrum

Hotel direkt im Zentrum von Metz. Angenehme Zimmergröße und Bad mit Dusche.

Partner

8/10

Excellent

08 Aug 2025

Marilena

Gute Innenstadt Lage, gut erreichbar. Personal extrem zuvorkommend und freundlich . Zimmer sehr klein, aber ok. Dusche und Bad top.

Leisure Family

10/10

Exceptional

04 Aug 2025

Marion

Accueil parfait

Accueil parfait chambre très propre ainsi que la salle de douche . Seul bémol des tuyaux près du lit qui risquent de blesser si on n’y prête pas attention

Partner

10/10

Exceptional

26 Jul 2025

daniel

Très satisfait.

Business_and_leisure

8/10

Excellent

13 Jul 2025

Bjartmar

Dejligt sted!

Super sød personale og skøn beliggenhed.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Ane

Flott hotell i sentrum av Metz. Fine rom, gode senger, hyggelig personale og god frokost. Vi kommer tilbake.

Leisure Family

10/10

Exceptional

08 Jul 2025

Tor inge

Sentralt beliggende, koselig lite hotell. Meget hyggelig betjening.

Friends_and_family Family

8/10

Excellent

05 Jul 2025

Krishnaparkash

It was a nice place to stay on a road-trip

10/10

Exceptional

01 Jul 2025

Andre

Service courtois, chambre propre, hôtel à proximité de tout

Leisure Partner

6/10

Pleasant

29 Jun 2025

Jose

On sont les étoiles

Hôtel et bien situé la réception et magnifique et réception agréable sortir restaurant bar mes un hôtel c est pour dormir et ce reposer pas de chance notre chambre donne sur la rue principale c est bruyant et le jour là match de foot impossible à dormir et a le matin a 6 heures camion de nettoyage certes c est un beau hôtel mes les chambres du côté rue non sont pas insonorisé

Partner