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Residhome Metz Lorraine

Metz · France

Rue Lafayette, 10View location

8.2/10Excellent555 Reviews
Cleanliness8.4/108.4
Service8.2/108.2
Comfort8.2/108.2
Condition8.2/108.2
Location8.6/108.6
Neighborhood7.8/107.8
Value8.4/108.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residhome Metz Lorraine

The Metz-Lorraine residence is located in the heart of the city, in the new amphitheater quarter, near the Parc de la Seille, shopping and the train station.

The warm decor of the bright apartments will make your stay even more pleasant, with a fully-equipped kitchen, flat-screen TV, office area and free internet access.

The Metz-Lorraine Residhome is open 7 days a week and offers a number of services such as parking, a meeting room, and laundry facilities. *Reception opening hours: Monday to Friday: 7am to 9pmSaturday and Sunday: 8am to 11am and 4pm to 8pm

Read more about this hotelShow less

A stay at this aparthotel places you in the heart of Metz, within a 10-minute walk of Quartier Impérial and Porte Serpenoise. This aparthotel is 0.6 mi (1 km) from Place de la Republique and 0.6 mi (1 km) from Statue of Marshall Ney.

Make yourself comfortable in this apartment, featuring a kitchenette with a refrigerator and a stovetop. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include a phone, as well as a desk and a microwave.

Featured amenities include express check-in, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: EUR 250 per stay
    • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:00 AM - 9:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive outside of normal check-in hours must contact this property at least 48 hours in advance to arrange check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
    • Self parking fee: EUR 9 per night
    • Pet fee: EUR 9 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Quartier Impérial 0.6 km / 0.3 mi
Porte Serpenoise 0.6 km / 0.4 mi
Centre Pompidou-Metz 0.9 km / 0.5 mi
Arsenal de Metz 1 km / 0.6 mi
Chapelle des Templiers 1 km / 0.6 mi
Place de la Republique 1 km / 0.6 mi
Place Saint-Louis 1.1 km / 0.7 mi
Metz Christmas Market 1.1 km / 0.7 mi
Église St-Pierre-aux-Nonains 1.1 km / 0.7 mi
Stade Municipal Saint-Symphorien 1.2 km / 0.8 mi
Maison de Rabelais 1.3 km / 0.8 mi
Metz Palais de Justice 1.3 km / 0.8 mi
Statue of Marshall Ney 1.4 km / 0.9 mi
Riverside Park 1.4 km / 0.9 mi
Porte des Allemands 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2007
  • Number of floors (main building): 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Bus/Train station
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • LaunderetteExtra charge
Show 15 more facilities & services
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Gym
  • Luggage room
  • Electric kettle: 1
  • Non-smoking area
  • Breakfast room
  • Conference room
  • Meeting room
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO CAPACITY 2STUDIO • CAPACITY 2STU.C2

    Photos are not available for this room type.

    Residhome Metz Lorraine

    STUDIO CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Residhome Metz Lorraine

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 24 m²STU.ST
    STUDIO STANDARDPhoto unavailable2 photos

    Residhome Metz Lorraine

    STUDIO STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Bathroom: 1
    • Direct dial telephone
    • TV
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Mini fridge
    • Microwave
    • Safe
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Residhome Metz Lorraine

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Residhome Metz Lorraine

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Residhome Metz Lorraine

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Residhome Metz Lorraine

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Residhome Metz Lorraine

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residhome Metz Lorraine

8.2
Excellent
555 Reviews
Cleanliness
8.4 /10
Service
8.2 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
8.6 /10
Neighborhood
7.8 /10
Value
8.4 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
13 Jun 2026
Karl
The room was big and clean great shower lot of pressure
Partner
8/10
Excellent
04 May 2026
peeter
I happened arrive at 1.05, so there was nobody and check in was assisted via phone. ok, quiet area , some restaurants nearby, breakfast okay, shower okay.
but: parking? there was plenty of space, but most places for handicap-cars. looked like a hospital parking area, even no handicap cars . still serious warnings about taking your car away. many guests were a bit disturbed
8/10
Excellent
27 Dec 2025
Steve
Friendly staff very large room with all the amenities
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Suhaib
Staff easy going and great customer service
Business_and_leisure Family
6/10
Pleasant
07 Sep 2025
Rosana
Simple and no-fuss, a good place to stay for a short trip. The staff was super helpful, attentive and friendly. Breakfast was ok, but skip the cold pre-packaged scrambled eggs (they were cold from the fridge) and the bacon looked like plastic. You are better off with the bread, cheeses and fruit.


It was a good stay overall, I would stay here again in the future, and simply skip the breakfast.

Again, a big thank you to the staff for the friendly attention.

Leisure Self
10/10
Exceptional
26 Jul 2025
Rafael
Lovely hotel
Leisure Partner
10/10
Exceptional
08 Jan 2025
Yann

Je recommande

Très bon rapport qualité prix. Le personnel est accueillant , la chambre est propre et spacieuse , machine à café, petit frigo, plaque chauffante pour cuisiner etc . Merci à vous !
Self
10/10
Exceptional
09 Dec 2024
Abbey
Great for casual travelers! Close to many fun areas of Metz, easy to find, and great support for helpful desk staff.
Leisure Partner
8/10
Excellent
03 Dec 2024
Ross
Convenient location, easy to get about, basic but good for what we needed the hotel for
Leisure Partner
10/10
Exceptional
12 Nov 2024
Christin
Super friendly and very helpfull staff! THANK YOU!
8/10
Excellent
20 Sep 2024
Shannon
Good rooms within decent walking distance from the train station
Partner
6/10
Pleasant
06 Mar 2024
Nino
Cleanliness could improve. Pictures were more attractive than reality. Friendly staff. I would still use the hotel for next stay
Leisure Family
8/10
Excellent
21 Aug 2019
Didier B.

Clean and Noiseless

No further comments
10/10
Exceptional
18 Aug 2019
Alex
Hotel was good. Rooms clean. Very comfy even though was hot.
Partner
10/10
Exceptional
28 Jun 2019
Verified traveler
The staff was VERY nice and very accommodating. I had rented FIVE rooms for a mini-group tour by nine people. This gave me an opportunity to get feedback from several people.

The rooms are not air conditioned, but we did fine over two weeks with 15 euro fans purchased at the local Cora when the temperatures went to 30C. The hotel did provide fans, but we bought our own before realizing they were available.

The cooking area is small and so there is no conventional oven, but there is a microwave. ALL parties cooked and NONE of us found this to be a problem.

The proximity to the train station is a plus and there are many nearby nice restaurants. The Pompidou Center is a VERY short walk away. Even the cathedral in the heart of the old city is only a 1500 meter walk. Everyone in the group walked between the hotel and this area at least once - and we ranged in age from 25 to 81.

With a two-week rental, we had enough time to discover any problems and other than what I mentioned, there were NONE ... and again, the staff was WONDERFUL!
8/10
Excellent
17 Apr 2019
Kyle

Convenient but worn hotel near station

I stayed at the Residhome for one night on a leisure solo trip to visit Metz.

Pros: very near the station, attentive staff, large room

Cons: the facilities were visibly worn, several loose tiles in the bathroom and kitchen, room right on railroad tracks so substantial noise
8/10
Excellent
28 Aug 2018
Denis

Appart Hotel

fully equiped studio with kitchen, bathroom and sleeping room.
Parking for €8 each day
Partner
4/10
Poor
31 May 2018
Verified traveler
Good location, but incorrect on Google Maps. No AC.
10/10
Exceptional
12 May 2018
Verified traveler
Great cost benefit; 15 minutes walk from city center
10/10
Exceptional
26 Dec 2017
Lizzie

A nice apartment

Comfortable and well equipped this apartment in a modern building has good, basic facilities. A short walk from Gare and buses handy to main area - or a walk.
10/10
Exceptional
21 Sep 2017
Brian

Great place to stay, hope to come back soon.

Only 3mins from the Gare SNCF ( what a fabulous station) and about 20 mins to city center.
Breakfast is a bit expensive but there is plenty of choice.The room was well appointed, plenty of storage space and everything you needed in the little kitchen, even a corkscrew! We only stayed for 4 days and wish it had been more.
Partner
8/10
Excellent
15 Aug 2017
Verified traveler

Nice hotel, good location

This is an hotel with a great location (+/- 5 minutes walk from train station). The hotel has a great price/quality. For a 3 star hotel as you can expect.
8/10
Excellent
26 Jul 2017
Ragnar

Great stay

Great place for longer stay. I stayed only for one night but i would imagine that it would be great staying there for longer periods. One thing i have to say about it is that there's no air contitioner but the site claims that they have.
8/10
Excellent
22 Apr 2017
db

Nice studio close to the city centre

Very helpful staff at reception. Walking distance to the central district.
10/10
Exceptional
02 Nov 2016
Kongleng
Good room size, near to old town, value for money. Good service too.
Partner
10/10
Exceptional
09 May 2016
Rosy

Nice hotel near the train station

Friendly staff. Kitchen is well equipped. Spacious and clean room.
8/10
Excellent
23 Dec 2015
Lance

good value for money

Good sized apartment, well fitted out. Only French TV channels. Helpful staff.
Partner
8/10
Excellent
08 Nov 2015
David

Train station noise can get annoying

The room was a basic, utilitarian, room with a small kitchenette in the hallway between the bathroom and the bedroom. As others mentioned, the shower was a bit difficult to use, as the shower head mounts at knee level. There's no free maid service, so take care of your towels if you are staying more than one or two nights. You may need to buy/bring some soap/shampoo, as well as toilet paper. And, they only provide body towels.

The real challenge is the noise form the train station behind the hotel. Every announcement is preceded by a three note, attention getting, call. With trains coming in throughout the day from very early to very late, these calls are heard many times an hour. I brought a white noise machine and set it up next to the window. It worked wonders and drowned out the noise.
8/10
Excellent
09 Oct 2015
sharon

Great location and comfortable staying

We were visiting the city arriving by train. It's so close to station on foot, and even you could see the train running from outside of window but didn't hear the noise at all. It's a pleasant staying. And the kitchen facility set up is a plus.
6/10
Pleasant
16 Aug 2015
Verified traveler

Stopover in Metz

Apartment was conveniently located near station for a one night stay however it is a fair walk into the city centre so I would recommend a bus if you are staying out late or if it's raining. Lucky reception had umbrellas to borrow and was also happy to talk in English. Train noise was not an issue for me nor was having no air con as it was cool however check the weather in advance if you are someone who likes air con. Room was clean but know wifi is only in reception area. happy with stay for one night for price.
Family
6/10
Pleasant
04 Aug 2015
Elizabeth

Not the best, but okay for one night, maybe!

Great to have a kitchenette fully equipped to cook. Room a good size and the bed was comfy. Friendly, English speaking reception.

Our room backed onto the train station so all we heard till about midnight was the lady on the intercom with a sound beforehand, then the trains coming and going. This all started up again early morning. Air con, heating and heated towel rail were all available, but not one of them worked. TV channels all in French only. Bathroom is adequate but shower head over bath is not good as you have to hold that yourself due to no attachment on wall. Probably wouldn't stay here again.
Partner
6/10
Pleasant
22 Apr 2015
Georgi
Good location. Close to railway station. No wi-fi in me rooms.Comfort and clean.
6/10
Pleasant
12 Nov 2014
Jiang

Nice hotel close to Gare Metz

The hotel is clean and comfortable. The breakfast costs extra 10.5 euros/day. However, it does not operate all time. When I arrived in at 12:30pm, I could not get in the hotel because no receptionist there. The reception is closed from 11am to 4:30pm. So I had to wait outside hotel for 4 hours with my luggage and tired body, even I already prepaid my money for 5 days in the hotel.
10/10
Exceptional
13 Sep 2014
Nora Chen

Ok location, room is big, friendly people

The location is OK, about 10 minutes walking to town center. We had a roll in shower room, the bed room and bathroom were huge compare with other hotel and come with a small kitchen. Staffs were very friendly, and neighborhood people were friendly also. Parking is not free but very secure. It only took us to drive from hotel to Luxemburg City of country of Luxemburg. But it was waste to spend a day in Luxemburg, not too much to see. Metz has beautiful church and river side walk around the town. I like this hotel. Only complain is if the hotel is closer to town center would be even better.
Family
10/10
Exceptional
26 Jun 2014
Verified traveler

Fine hotel, close to Train Station

Resid Home is a large hotel, but has everything down to a science. The staff are very formal, but are always helpful with reasonable requests. The room was well.maintained throughout my stay.
8/10
Excellent
18 Jun 2014
louise

great location close to everything

The staff at the desk were very helpful, actually made reservations at a restaurant for us, went the extra mile. We would highly recommend it, it was compact, had a small full kitchen so you could cook there which would be great if staying for a couple of days. Had good safe parking as well
10/10
Exceptional
28 Apr 2014
R & N

clean, functional and friendly service

we enjoyed our 18 day stay with friendly service at the desk. we are happy with clean,functional room with apartment hotel facilities. Location is near rail track of famous Metz train station. Much to see in Lorraine related to WW1 and WW2 events. Gastronomy is fine in Metz.
10/10
Exceptional
18 Apr 2014
Metz

Good place to stay

The location is so nice bcz it is so so near to train station. The room is clean and looks very good. Also, breakfast was nice enough to pay around 10 euros.
I would like to recommend this hotel for a short travel or business trip!!
8/10
Excellent
21 Oct 2013
Verified traveler

One night stop on way to Germany

Everything we needed for a short stay. Only a five minute walk to the Pompidou Centre. Good that we could park our campervan , too high for the car park , in the front parking.
8/10
Excellent
30 Sep 2013
Retired couple

Close to train station

Great having a kitchenette and some great supermarkets 4 blocks away. Our balcony overlooked the train yard but with the balcony door closed, we never heard the trains. Wifi in the lobby and breakfast area worked well - does not work in room. Biggest complaint was the shower. It was not attached to wall so had to hold the head while showering.
Family
8/10
Excellent
29 Jan 2013
RoamerFI

Good, clean, functional

As with any other Residhomes I've stayed in, the rooms are of modern, sparingly furnished design - some would say sterile, but not I. New building equals functioning utilities, including internet (which in this case was wired, which is probably for the better securitywise). There is a kitchenette with hotplates, microwave and fridge. Hotel services are cut to bare minimum and there is no nightporter, so hang on to that key car! Good place for short to medium length stay near the Metz railway station with ample parking next door.
6/10
Pleasant
27 Mar 2012
Verified traveler

Nice hotel but beware.

This is a well situated hotel with nice rooms.

Unfortunately we encountered a number of technical problems which proved very frustrating.

The plug-in internet in the room did not work, after some troubleshooting the reception let us use another vacant room so we could access the internet.

The electronic key-card worked well for our room door but did not open the laundry room, another trip to the reception...

There was no hot water on the first day, another trip to the reception....

There was no plug in the kitchette sink, we had to use a piece of plastic bag to keep the water from draining while we did dishes.

And finally, the reception is not always open so good luck getting help with your problems if they are closed.

These little problems add up and eventually make a stay very unpleasant.

Positives: the reception staff is very friendly and the rooms are very clean and well appointed. The car parking is very good and reasonably priced at 8 euros per day.
6/10
Pleasant
23 Sep 2011
Verified traveler
The location of this hotel is definitely a plus and a minus. Conveniently close to the train station, which on the flip side means inconveniently close to the trains. You could even clearly hear every announcement from the station...

Also, the internet in the room didn't work, but they allowed us access to another room to check email, which mitigated some of the inconvenience.
8/10
Excellent
07 Jul 2011
Anonymous

Touring France

Great location - two minute walk from the train station. Easy access to the entire center with about 10-20 minutes walking. Very clean room and nice bathroom. I didn't have the breakfast. Staff was really helpful with giving me a map and directions to the sites and spoke good English. Decent rate.
Partner
6/10
Pleasant
18 Apr 2011
Verified traveler

Good Location

Good things: Staff is friendly and helpful
Location is very conveniant
Size of room is good/Has kitchen
Breakfast was good

Not so good things:
Condition of room was shabby
Too close to train/ sometimes noisy
A little expensive for a single

Over all: There is probably better for the price but it is roomy and pleasent enough for those who need a convenient place to stay and prefer to cook their own meals.
10/10
Exceptional
18 Nov 2010
Verified traveler
We enjoyed our stay, the staff were very helpful. My only concern was that the lobby was closed when we arrived Sunday afternoon so we had to wait a couple of hours to check in.
8/10
Excellent
05 Jul 2010
SE-JOU

It was very hot because of no

It was very hot because of no aircon.
10/10
Exceptional
06 Aug 2009
Anonymous

Really great place. Comfortable.

Really great place. Comfortable. Clean. Good room. Nice facilities.
Only two issues:
1. The bed - it's a folding sofa bed. If you're not TOO spoiled then that's not an issue, but it simply doesn't fit the \"concept\" of the place as everything seems so well designed and in good taste, but then the bed.... also it could be a bit dangerous as some metal suddenly appears out of nowhere and you could hit yourself if you don't pay attention and keep in mind it's there.
2. The fitness gym they proclaim to have is really really poor. Not worth a visit. Old machines. Better not to say it's there than send people over to \"work out\".
Other than that - perfecto.
10/10
Exceptional
25 Jul 2026
Patricia
Personnel très agréable et à l’écoute.
La possibilité d’avoir une place de parking pour un prix raisonnable.
Dans la cuisine, juste une petite chose, il serait bien d’avoir un couteau plus tranchant.
Séjour parfait. Merci
8/10
Excellent
23 Jul 2026
Audrey
Proche de la gare un peu plus loin pour le centre
8/10
Excellent
22 Jul 2026
HARUMI
駅から近く、とても便利です。徒歩で観光できます。
10/10
Exceptional
18 Jul 2026
Zaharoine
Rien à dire agréable séjour je recommande
Business
10/10
Exceptional
10 Jul 2026
alain
le pommeau de la se décroche de son support.
Sinon tout va bien
Pet
2/10
Poor
10 Jul 2026
Marcello
Um absurdo. Informei sobre minha chegada tardia e não recebi nenhum código de check in. Tive de pagar outro hotel as pressas para não dormir na rua. O hotel não tem um atendimento para emergências, e depois de ver que não tinham enviado nada, liguei as 23 e já não era possível o atendimento. Após contatar o suporte do hoteis.com nem mesmo os atendentes conseguiram contaro com o hotel.
Self
8/10
Excellent
08 Jul 2026
Phoebe
Plus des précisions sur la climatisation du lieu apprécié en temps du canicule.
Friends_and_family Family
8/10
Excellent
29 Jun 2026
SARL NOTRE TERROIR
Tout est parfait concernant les prestations globales et la localisation,mais en 2026 avec les conditions actuelles il n'est pas compréhensible d'avoir un hôtel de cet envergure sans climatisation..
J'ai séjourné de nuit les 25 et 28 juin et je n'ai pas réussi à dormir tellement il faisait chaud dans la chambre..
Business
10/10
Exceptional
20 Jun 2026
YVES
La prix correspond au service...confortable..agréable .....la kitchenette complète......séjour agréable. A recommander.
Partner
10/10
Exceptional
14 Jun 2026
Aziz
Le personnel est accueillant disponible et souriant
Business
6/10
Pleasant
14 Jun 2026
Holger
Die Zimmer sind etwas in die Jahre gekommen und renovierungsbedürftig. Personal sehr freundlich und hilfsbereit, Parkmöglichkeit gut, Frühstück gut.
Partner
8/10
Excellent
01 Jun 2026
PASCAL
Apart hôtel bien situé proche Centre Pompidou Metz et possibilité parking
Partner
4/10
Poor
25 May 2026
Sibylle
Das Zimmer hat furchtbar aus dem Abfluss gestunken und die Bahn hat man auch bei geschlossenen Genstern gehört. Der Flur roch nach Käsefüßen.
Gut ist die Nähe zur Stadt und dass man einen Platz in der Tiefgarage dazu buchen kann.
Für 1 Nacht war es ok - einen längeren Aufenthalt würde ich nicht empfehlen.
10/10
Exceptional
05 May 2026
Valerie
Logement propre, accueillant, spacieux et calme...très bien pour notre séjour de trois nuits
Partner
8/10
Excellent
03 May 2026
Wibo
Het bed viel een beetje tegen en was wat hard en kort maar verder een fijn appartement, dichtbij centrum en stadion en een goed ontbijt. Prima weekend gehad.
Family
8/10
Excellent
27 Apr 2026
Isabelle
Proximité de la gare, spacieux, calme, bonne literie. J'aurais aimé savoir à l'avance que l'accueil ferme à 16h.
Self
8/10
Excellent
25 Apr 2026
jean michel
Hotel bien placé, pas cher du tout et avec cuisine
Partner
8/10
Excellent
11 Apr 2026
KARINE
C’était bien
Friends_and_family Family
8/10
Excellent
09 Apr 2026
maryvonne
Il y a ce qu’il faut
Partner
10/10
Exceptional
09 Apr 2026
CATHERINE
Très bon rapport qualité prix.
Chambre propre, lit confortable.
Bon petit déjeuner.
Personnel très agréable.
Partner
8/10
Excellent
22 Mar 2026
Cynthia
Chambre et sanitaires propres, cuisine équipée convenablement
8/10
Excellent
14 Mar 2026
Marcio
Quarto limpo, espaçoso, decoração fria. Café bom.
Friends_and_family Friends
10/10
Exceptional
05 Mar 2026
ERIC STANISLAS JEAN
Bon accueil, chambre propre, bon petit déjeuner, parking couvert (payant) sécurisé, très bien situé pour visiter la ville.
Partner
10/10
Exceptional
27 Feb 2026
Stephanie
Le personnel tres sympas. Chambre basic mais confortable. Petit déjeuner avec du choix
Partner
10/10
Exceptional
17 Feb 2026
Jasmin
Das Zimmer waren schön und sauber. Allerdings spricht nicht jeder Hotelmitarbeiter Englisch. Aber mit einem Übersetzer hat alles gut geklappt.
Friends
10/10
Exceptional
16 Feb 2026
Kévin
Tout etait parfait !!
Leisure Partner
10/10
Exceptional
19 Jan 2026
DGBOOST
Hébergement très confortable, calme et propre à 5m à pied de la gare et 15m du centre (cathédrale, etc).
Prix très intéressant pour une belle chambre avec petite cuisine très pratique.
Business
4/10
Poor
13 Jan 2026
Rieko
客室、清潔さは問題なかったです。
しかし平日は午後9時、週末は午後4時でフロントが不在になることを事前に知らされず、念のため送ったメールへの返信も遅くて確認できませんでした。
週末夜に到着し、かなり慌てました。緊急連絡先に電話し、宿泊客の助けを借りてどうにかチェックインできました。
また氷点下の夜、お湯が出ず、かなり困りました。その日入浴できませんでした。フロント不在=クレーム対応が難しいことを踏まえて、宿泊は検討すべきかと思います。
Leisure Self
10/10
Exceptional
04 Jan 2026
vincent
Très bon accueil chambre propre et spacieuse mais 17euros le petit déjeuner c'est bcp bcp trop cher !!!!
Business
2/10
Poor
02 Jan 2026
Olivier
Madame, Monsieur,

Nous avons choisi votre hôtel dans l’espoir de bénéficier d’un service de qualité, conforme à la réputation et aux standards attendus d’un établissement hôtelier. Malheureusement, nous avons été profondément déçus par les services qui nous ont été fournis.

En effet, durant les deux jours de notre séjour, les 8 chambres que nous occupions ne disposaient pas d’eau chaude, ce qui nous a empêchés de prendre une douche dans des conditions normales. Cette situation a fortement affecté notre confort et notre bien-être.

De plus, après avoir quitté nos chambres et alors que nous nous trouvions encore à la réception, nous avons souhaité utiliser les toilettes. À notre grande surprise, il nous a été répondu qu’il n’y avait pas de toilettes disponibles, alors même que nous étions toujours clients de l’hôtel et n’avions pas encore quitté les lieux.

Ces dysfonctionnements nous ont profondément déçus et ne reflètent pas le niveau de service que l’on est en droit d’attendre de votre hôtel. Ils portent atteinte à l’image et au professionnalisme de votre établissement.

Nous vous remercions de bien vouloir nous fournir des explications à ce sujet et de prendre les mesures nécessaires afin que de telles situations ne se reproduisent plus à l’avenir.

Dans l’attente de votre retour, nous vous prions d’agréer, Madame, Monsieur, l’expression de nos salutations distinguées.
Olivier
6/10
Pleasant
01 Jan 2026
moustapha
Tv hors service,Radiateur chambre hors service .Appartement insonorisé
Appartement propre,personnel courtois
Proximité gare et centre ville
Friends_and_family Family
8/10
Excellent
29 Dec 2025
CHRISTINE
Chambre impeccable
Friends_and_family Family
8/10
Excellent
27 Dec 2025
Cedric
A notre arrivée, nous avons été très bien reçu par la personne de l accueil. Concernant la chambre, le ménage n avait été fait que partiellement.. des tâches de café à côté du lit, une grosse toile d araignée sur le lustre dans l entree
Partner
10/10
Exceptional
23 Dec 2025
Abderrahmane
Bon séjour.
10/10
Exceptional
22 Dec 2025
CATHERINE
Pas dejeuner parce que trop cher!seul point negatif!
Partner
8/10
Excellent
19 Dec 2025
Thomas
Perfekt für ein Adventswochenende on Metz
Leisure Family
10/10
Exceptional
15 Dec 2025
Jean-Pierre
Impeccable!
Un petit bémol,néanmoins.A notre arrivée la réceptionniste a été dans l'incapacité de nous fournir un plan de la ville et de nous renseigner sur les festivités de Noêl proposées.

Partner
8/10
Excellent
07 Dec 2025
Amélie
Bien accueillie. Chambre impeccable, propre, lit confortable. La cuisine est bien équipée (vaisselle, bouilloire, micro-ondes et cafetière filtre). Bonne isolation avec le double vitrage, je n'ai pas été dérangée par les trains ou la circulation. Le seul point qui m'empeche de mettre 5*, c'est le petit déjeuner que je trouve cher : 17€.
Self
8/10
Excellent
30 Nov 2025
Thierry
Equipe correct, personnel agréable et disponible.
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Delphine
Tout était parfait tres bon séjour dans votre appart hôtel
Self
8/10
Excellent
24 Nov 2025
Guy
L'hôtel est situé a proximité de la gare de Metz a 15mn a pied du centre ville
En revanche les chambres correctes mais mériterait d'etre mieux nettoyées
Leisure Partner
8/10
Excellent
24 Nov 2025
Yann
Bien équipé
Business
10/10
Exceptional
21 Nov 2025
Virginie
Parfait
Business
10/10
Exceptional
16 Nov 2025
Liviu
Très bien
Self
8/10
Excellent
11 Nov 2025
MICHEL
Chambre impeccable
Business
8/10
Excellent
19 Oct 2025
Peter
Luid
10/10
Exceptional
13 Oct 2025
ANNE

Excellent rapport qualité/prix

Appartement tres spatieux, bien chauffé, équipé correctement et propre. Coût raisonnable du parking. Petit-déjeuner copieux et frais (pains au chocolat delicieux). Et surtout un accueil parfait, de la réception à l'espace petit-déjeuner géré par une sympathique jeune femme !!!
Business
4/10
Poor
10 Oct 2025
Nathalie
support de douche cassée qui ne tient pas, j’ai dû l’attacher avec un élastique pour prendre ma douche debout

odeur très forte d’urine dans la salle de bain comme dans un fond de ruelle qui cumule plusieurs pipi

j’ai demandé de changer de chambre à l’arrivée mais on m’a dit que ce n’était pas possible

je suis sûrement tombée sur une mauvaise chambre mais ça prouve le manque d’entretien
2/10
Poor
20 Sep 2025
Jose

Horrible

Pesima atencion,sucio,gerente un maleducado no entiendo colo puede tener esa puntuación en hiteles .com cuando el gerente es un maleducado que ni siquiera se digna a mirarte a la cara cuando te esta hablando
Business
8/10
Excellent
12 Sep 2025
severine

Bien

Beau bâtiment / parking propre de sécurisé
Grande Chambre familiale donnant sur rue
Très bruyant avec fenêtres ouvertes / pas de Clim mais petit ventilateur tout de même seulement par grande chaleur inefficace
Friends_and_family Family
4/10
Poor
03 Sep 2025
Sascha
Direkt neben den Bahngleisen. Keine englischsprachige Rezeption. Unbequeme, alte Matratze.
Leisure Family
10/10
Exceptional
29 Aug 2025
Bernard
Bel etablissement et tres propre et personnel sympathique
Business Partner

Location & surroundings

Residhome Metz Lorraine
Rue Lafayette, 10, Metz, France

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Residhome Metz Lorraine

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