ibis Metz Centre Gare

8/10

Excellent

19 Nov 2025

Anthony

A very tired hotel in need of a major refurb but clean and comy bed with walk in shower and nice competent staff and a reasonable breakfast, not too far to walk for eating establishments

Business

10/10

Exceptional

03 Nov 2025

Andrei

Convenient location, nice rooms, helpful and friendly staff (Claude was great).

Leisure Self

10/10

Exceptional

03 Jul 2025

Gilles

What I liked was that the staff was extremely helpful and accommodating as my husband was recovery from a heat stroke during our stay.

Leisure Partner

2/10

Poor

22 Oct 2024

Steve

Will not use again

Elevator was not working properly, room was too hot, opened window but very noisy. Duvet had large blood stain and trash under the bed.

Partner

10/10

Exceptional

14 Jul 2024

mrs helen l

Standard Ibis offering. Good breakfast selection, close to main restaurant areas, all walkable

Leisure Partner

2/10

Poor

02 Jul 2024

Julianne

Room smelled of smoke. Balcony dirty with cigarette butts Elevator small and scary. Location not safe at night. Not a good place. Couldn’t sleep.

Friends_and_family Friends

6/10

Pleasant

21 Apr 2024

RAHMOUNI

Imrovement expected

Very tight area for breackfast

Business

6/10

Pleasant

06 Apr 2024

Amanda

Budget hotel

Great location for public transport with train station, bus and metro services on your doorstep
5 min walk to the Pompidou centre and metro shopping centre
Building and rooms are tired and dated but it’s a budget option and the staff are extremely welcoming and helpful

Friends_and_family Family

2/10

Poor

25 Jul 2022

Anwar

The Apt is a total mess!No customer service at the facility.I never slept there and need my refund!

Friends_and_family Family

6/10

Pleasant

21 Oct 2021

Verified traveler

Expected more cleanness, especially during covid19

The room was dusty and did not seem to be cleaned well. Curtains were old and got holes everywhere. Breakfast tables were not cleaned after people used them and it was difficult to find a clean table.

Business

8/10

Excellent

31 Aug 2020

Catalin

Solid hotel

The hotel is nothing special but fine for a quick stay in Metz. The location is excellent, right by the train station. They seemed to be taking very good steps with regards to Covid-19, as they instructed us to leave windows open when leaving the room.

Friends_and_family Friends

6/10

Pleasant

26 Jul 2019

Viviane

Security + hygiene

Street to hotel entrance passage is miserable + very unpleasant. Urgent renovation needed for the elevator, dirty carpets in and outside rooms !

Partner

8/10

Excellent

21 Jun 2019

Tom

Good little cheap Ibis. (1nt stay)

It is a cheap Ibis, so as long as you remember that you will be ok.
Small clean room a short stroll from town with parking underground a couple of minutes away at a reduced rate.

Partner

10/10

Exceptional

01 Jun 2019

Duncan

Great value friendly staff

Opposite the station and minutes away from the Pompidou centre this place is great value. Welcomed by a very friendly receptionist who was very helpful re parking in safe underground car park at the Gare (discounted if you stay at the hotel). A 15 min walk to the cathedral through lively town centre.

Partner

10/10

Exceptional

03 May 2019

Verified traveler

Bridgette at the front desk was awesome, spoke excellent English, and called taxis all overtown as our french proved to be inadequate

Leisure Family

10/10

Exceptional

25 Feb 2019

Curtis

Metz Getaway

Everything was as expected. Right next to train station and only 5 min walk to city center. Check in was smooth. Price was very reasonable.

Partner

6/10

Pleasant

06 Feb 2019

Verified traveler

Very handy location for rhe station, friendly staff.

Leisure Family

10/10

Exceptional

27 Nov 2018

Verified traveler

Friendly, unfussy, well located.

Friends

6/10

Pleasant

25 Nov 2018

John

Overall this a strictly utilitarian hotel, located directly across the street from the train station and within easy walking distance to both the old town center and the Centre Pompidou Metz. What the hotel lacked was any real standard of cleanliness or comfort. The tiny rheumatic elevator made a bad first impression, obviously worn out and presenting a smeared filthy mirror. As I was in the room opposite the elevator I heard the wheezing mechanics of each ascension into the night. The room was bare wood floor, most of the channels on the tv did not receive properly and the paper thin walls made it obvious I was not the only person staying in the hotel. Some sort of shampoo was provided in the shower but nothing else. The mold creeping up the tile grouting from the shower stall baseboard was enough to let me ignore the lack of soap and skip the shower. Though I did enjoy seeing the Pompidou center from my window, I wondered if the other ibis just one block removed from the station might have been a bit warmer and more comfortable. Judging by the other guests at breakfast most were here like me just passing through and not expecting much. That's what we got.

8/10

Excellent

23 Oct 2018

Kate

Fine for a night

The hotel was fine, overlooking the station. It's an Ibis so does what it says on the tin! Only comment would be is that it was too hot in the room and with our room facing the station was too noisy to leave the window open.

Partner

6/10

Pleasant

26 Sep 2018

TK

quite small room

everything is fine but the air con is broken. besides, wifi accidently broken on my stay.

6/10

Pleasant

25 Jul 2018

Andrew

Good location in beautiful city. Awful staff

The hotel was clean and comfortable and well located next to the station and within short walking distance of the main sights. I found the staff lacked adequate customer skills. They had next to no knowledge of the local area or transport services or none they were able to share (if I lived in a modest size of Metz I think I'd know the public transport system like the back of my hand within a month and the main goings on). I was also irked by the lack of customer care. Repeatedly over the course of my stay my keycards were cancelled and I needed to go down stairs to get them reset. The first time ok a mistake, the second time inconvenient, the third time major irritation, especially after having to walk up and down and back up six flights of stairs as the lift alternative was a tiny boxlike contraption that took all day to call and I didnt much fancy getting stuck in on a 30 degree day. When I pointed out that this was a problem that needed to be looked into I just got a shrug and glare. Some could perceive this as French nonchalance. I perceived it for what it was substandard conceited arrogance that has no place in a customer service role in a large hotel chain. Boot your staff up the backside or give them their marching orders. They let you down.

Family

8/10

Excellent

04 Jul 2018

Anton

Decent by train station, parking nightmare

There are two Ibis hotels near train station. Arriving by car and trying to find parking was a nightmare of loops around blocks, nowhere to stop, hard to find entrance, turned away from the hotel parking because of narrow entrance. Only small cars! Advanced notification and instru tions would have helped!

6/10

Pleasant

10 Jun 2018

Verified traveler

Location very good. Apart from the check in member of staff the rest of the staff were helpful. Breakfast good bed comfortable. Hotel presented as run down and in need of a refurbishment

8/10

Excellent

17 Sep 2017

Andrew

Good location near Station Beautiful city

Great City to visit. Historic as is the station. Lovely city and the Hotel was well located.

10/10

Exceptional

29 Jun 2017

YUE HANG

Good hotel in Metz

Very nice hotel, very well located from the station and a short walk from the city centre.

Family

10/10

Exceptional

06 Jun 2016

Paul

Relaxed and comfortable

Family

10/10

Exceptional

11 Oct 2015

Lewis

Great service very helpful

Stayed here as a stopover between disneyland patis and nurburgring germany the member of staff on duty when I arrived at 3:30am was very helpful and spoke surprisingly good english for being a less touristy area although parking is difficult nearby as I drove around at first and some of the underground car parks have ridiculously tight spaces after struggling for half an hour I eventually pulled over and asked the member of staff on duty where was best he directed me to a more modern car patk with slightly wider spaces and 24hr security. The hotel and area as a whole was very nice and great customer service

Partner

4/10

Poor

07 Aug 2015

Wayne

Average

Poor reception, uncooperative, no wi-fi blamed Paris. Wi-fi next door?

Partner

8/10

Excellent

23 Feb 2015

David

Good location for railway

IT WAS A VERY SHORT VISIT SO NO BREAKFAST WAS TAKEN.
WiFi is free and OK. THE LOCATION IS EXCELLENT FOR THE TRAIN STATION. This hotel is better that other hotels close to the station that I have stayed at (3/4 others), as I regularly visit Metz

10/10

Exceptional

21 Jan 2015

David

Great Hotel

Great stay. Staff was very courteous and helpful. Room was spacious and clean. Breakfast was plentiful and well replenished. Located next to the main train station with all the bus stops. Plenty of cafe's and restaurant nearby.

Family

8/10

Excellent

05 Jan 2015

Michael

Great place

Great place at a decent price. The room was clean, the wifi was free, and there was a hairdryer available. The location was superb.

2/10

Poor

16 Dec 2014

Brandon

Miserable night in Metz that's still costing me.

We had an early morning train from Metz to Paris to catch, so instead of driving from our home in Germany, we decided to stay at this hotel next to the station for convenience. Quite possibly one of the worst ideas ever. The original primary problem was the fact that none of my family or I slept at all that night. There is a bar down the street that kept people yelling and drunk at all hours outside of our room. The walls and window frames were paper-thin and every conversation and car driving by kept us up.

We left thinking \"man, that was a awful stay, I\"ll never have anything to do with that hotel again.\" But, as we arrived home today and checked our accounts after the trip....you guessed it, they robbed us. We paid for the room up front at the booking, and when we got there we incurred no incidentals or damages. We paid our city tax (less than 2 Euro) in cash. But we were charged to our card again upon our checkout. When I called the hotel today in hopes of resolving this without including hotels.com or the bank, the receptionist spoke English fine..until I wanted the charge fixed at which point he only spoke French and refused to help until he hung up on me. PLEASE avoid this hotel at all costs.

Family

8/10

Excellent

29 Sep 2013

Verified traveler

No frills hotel next to Station

Budget priced hotel next to railway station; OK for one night.

Family

6/10

Pleasant

02 Sep 2013

ELH

Good location but poor service

The hotel is well-situated, close to the main train station and within easy walking distance of historical landmarks. The rooms were uncomfortably small but clean. The service was very poor, however. There was not enough staff in the morning, and it took a long time to check out. The morning staff was courteous but the evening staff person on duty when I checked in around 8 PM was not only unhelpful but downright rude: he wouldn't give directions; he wouldn't provide information about near-by restaurants; he balked at giving me a map; he became frustrated with me when I didn't understand the extra charges on my bill. I usually like staying at Ibis hotels, but I won;t stay at this one again.

8/10

Excellent

16 Aug 2013

Verified traveler

Nice hotel with friendly staff and very close to the station. A bit of a walk to the old town for sight-seeing.

Partner

8/10

Excellent

12 Aug 2013

Henrik

Great location

Real value for money, (although we got a lower price due to summer) It's clean, comfy bends and positioned right between the centre and train station. It's not a luxury hotel, but all that extra money can instead be spent on deserts and Champange

Partner

6/10

Pleasant

04 Jun 2013

roger

Beware of extensive roadworks

I stay at Ibis a lot because while basic they are clean, comfortable and good value for money. Also they welcome my dog. Ibis Metz was pretty standard and I have no complaint with the hotel. But they forgot to mention the whole of central Metz is a gigantic building site. It is not possible to drive to the hotel and barely possible to walk. Nearest parking is 400 metres away, also in the middle of extensive roadworks. Access involves climbing around barricades and walking along a narrow curbstone avoiding deep puddles and piles of wet mud and sand. All this while juggling luggage and in my case a dog. My dog liked it - I did not. When the work is finished I am sure the area will be much improved. Until then, unless you like a challenge, stay somewhere else.

10/10

Exceptional

20 May 2012

craigus

close to everything in metz

close to everything in metz - train station very close by. great service and very clean room. thank you!

8/10

Excellent

25 Apr 2012

Verified traveler

Great Location, clean hotel

The hotel was about what you would expect from Ibis. No frills, but clean and a helpful staff. Located near the rail station.

10/10

Exceptional

08 Mar 2026

Pascal

Impeccable

Self

10/10

Exceptional

01 Mar 2026

Elisabeth

Chambre impeccable,juste un peu chaud, petit déjeuner bien garni.

Family

4/10

Poor

28 Feb 2026

Johnny

Le truc pour accrocher le pommeau de douche était cassé donc impossible de prendre une douche sans que le pommeau aille dans tout les sens , araignée sur les murs mais à part ça , ça été

Partner

8/10

Excellent

10 Feb 2026

christel

Très bon séjour chambre propre et personnel très agréable

Self

8/10

Excellent

13 Jan 2026

Christel

Chambre impeccable.personnelscourtois et très bon petit déjeuner

Self

8/10

Excellent

18 Dec 2025

Mimon

La habitación pequeña, personal muy amable. Quiero hacer mención especial a un señor que estaba en la noche en recepción, creo que se llama Kira, es grande, es todo generosidad, amable nos indicó todo lo que podíamos visitar. Solo por este señor merece la pena alojarse en este hotel, ha sido súper amable. Deberían felicitarlo siempre por su profesionalidad.

Friends_and_family Friends

8/10

Excellent

15 Dec 2025

Christel

Personnels très courtois.chambre impeccable et toujours parfait et demande spéciale satisfaite

Self

8/10

Excellent

15 Dec 2025

Alexina

Chambre top et personnel top

Friends_and_family Friends

6/10

Pleasant

13 Dec 2025

Annie

La literie très passable. Drap housse en papier ainsi que l'épaisseur du matelas et drap de dessus trop court et pas assez large.

Partner

10/10

Exceptional

12 Dec 2025

Marie-Pierre

Nous n avons pas pris le petit déjeuner .Par ailleurs très bon séjour , accueil très bienveillant , chambre très agréable et hôtel très bien placé .Si nous retournons à Metz nous reprendrons cet hôtel .

Partner

10/10

Exceptional

18 Nov 2025

jean louis

Hôtel très bien

Leisure Partner

8/10

Excellent

01 Nov 2025

GUITTON

Personnel agréable et accueillant.
Bâtiment ancien avec un certain charme mais assez vieillot. Quelques rénovations feraient du bien.Chambre silencieuse et literie hyper confortable. Quelques coins dans la chambre où il reste poussières et saletés. Minimes mais dommage. Bon séjour tout de même.
Quelques coins

Partner

8/10

Excellent

31 Oct 2025

Per Vidar

Et greit hotel samlinger bra til,toalettet på rommet var en kjedelig ting,den spylte ikke ned,måtte bruke bøtte med vann og kylte ned sakene med,heksen var veldig trang

Partner

8/10

Excellent

29 Oct 2025

Pascal

Un peu desuet en particulier les cages d'escaliers

6/10

Pleasant

16 Oct 2025

mounir

Les joint dans la salle de bain pas terrible et déçu par le prix payé

Business

8/10

Excellent

12 Oct 2025

Bernard

Oui

Self

8/10

Excellent

02 Oct 2025

Christoffer

Clean but worn. Good considering the low price.

Partner

10/10

Exceptional

23 Sep 2025

Christel

Personnels très professionnel et très sympathique

Self

8/10

Excellent

24 Aug 2025

Hind

Hôtel propre

Partner

10/10

Exceptional

28 Jul 2025

christel

Très bonne hotel

Très bon hotel avec un personnel agréable

Self

10/10

Exceptional

13 Jul 2025

Christel

Tout c'est bien passé.perdon'el très sympathique

Self

10/10

Exceptional

03 Jul 2025

Gaelle

Un excellent rapport qualité prix. Un hôtel calme, un personnel très professionnel, accueillant et disponible. Je recommande vivement cet établissement

Business

4/10

Poor

02 Jul 2025

J

Rénovation nécessaire

Le bâtiment a besoin d'être rénové. Je suis désolé pour le personnel amical qui doit travailler dans cet hôtel négligé.

Friends_and_family Family

8/10

Excellent

29 Jun 2025

Sylvie

Très bien situé

Hôtel central, personnes à l'accueil très sympathiques et réactives en cas de petit problème.

Business

8/10

Excellent

14 Jun 2025

Manfred

Gute Lage, hilfsbereites Personal und gutes Frühstück

Leisure Family

8/10

Excellent

27 May 2025

Christel

Bon hotel

Très bien

Self

10/10

Exceptional

29 Mar 2025

Christel

Bon hotel

Je recommande cet hôtel très confortable.en face de la gare SNCF et et a 5 mm de la gare routière.petit déjeuner très complet

Self

6/10

Pleasant

04 Mar 2025

Christophe

Very basic accommodation. Clean, but limited facilities. The rooms can be quite loud due to the train nearby, going all night.

Business Self

10/10

Exceptional

19 Jan 2025

Chantal

Séjour METZ

Rafraichissement à prévoir dans la salle de bains

Self

10/10

Exceptional

14 Dec 2024

christel

Bon hôtel

Très bon séjour

Self

10/10

Exceptional

06 Dec 2024

Fatine

Hôtel très bien placé personnel accueillant chambre propre. Petit bémol sur la température de la chambre un peu fraîche malgré le chauffage au max le chaleur s’évade par les fenêtres bien qu’elles soient fermées.
Très bon séjour dans l’ensemble.

Leisure Friends

10/10

Exceptional

28 Sep 2024

Christel

Très bon séjour

Très bon séjour dans cette hôtel proche de la gare et la gare routière.petit déjeuner varié personnels très sympathique

Self

10/10

Exceptional

04 Aug 2024

Panni

Hôtel parfait pour un week-end

Séjour parfait pour un week-end en amoureux rapide. L’hôtel est particulièrement bien situé, à la sortie de la gare et à 10min a peine du centre ville.
Literie plutôt confort, clim si besoin, chambre propre.

Partner

10/10

Exceptional

04 Aug 2024

Ralf

Nettes und hilfsbereites Personal. Das Bad ist schon etwas älter.

Leisure Partner

10/10

Exceptional

30 Jul 2024

MIGUEL

Séjour accueillant

Excellent Acceuil

Self

6/10

Pleasant

31 Mar 2024

Serge

Très propre mais peu confortable

Hôtel très très propre, excellent petit déjeuner. Literie très dure, couette au ras du lit pas assez large, chambre petite ne correspondant pas aux photos lors de la réservation, serrure de la chambre et de la salle de bain défectueuse, tout mériterait un gros rafraîchissement

Partner

8/10

Excellent

24 Mar 2024

MARC

Il y avait beaucoup de personnes qui faisaient la manche autour de l'hotel

Business Self

10/10

Exceptional

22 Mar 2024

Verified traveler

Bien situé, propre et accueillant

Chambres confortables, spacieuses et propres.
Bonne situation à deux pas du centre ville et des musées. Le seul bémol serait la salle réservée au petit déjeuner, un peu étriquée et située dans le hall d’entrée de l’hôtel.

10/10

Exceptional

10 Mar 2024

Cesric

Très bon accueil.

Accueil très chaleureux que ça soit la charmante hôtesse d'accueil ou ses deux collègues qui sont disponibles à toute heure.

Petit balcon agréable pour prendre l'air et profiter de la vue sur la tour.

Business

10/10

Exceptional

08 Mar 2024

Sylvie

Très bien

Chambre agréable, bien équipée, literie confortable. Accueil sympathique.

Idéalement situé à côté de la gare, pratique lorsqu'on arrive très tard en train...

Business

8/10

Excellent

16 Feb 2024

TAZUKO

便利な場所にあり清潔なホテルです。
値段も手頃でした。

Leisure Self

10/10

Exceptional

08 Oct 2023

Dieter

Ein sehr schöner Aufenthalt mit sehr freundlichem Personal und toller Frühstücksauswahl.

Leisure Partner

6/10

Pleasant

18 Jul 2023

thomas

La prochaine fois je tenterais l'autre ibis...pour comparer.

2/10

Poor

09 Jul 2023

Joelle

Mécontentement général

Habituée à séjourner dans les hôtels IBIS, quelle désolation celui de Metz ! Bruyant, inconfortable, sale...Cependant le personnel à l'accueil est professionnel !
Quand je pense que c'est un 3 étoiles ! ça fait peur ! Première fois dans cet hôtel, mais la dernière aussi !

Self

8/10

Excellent

11 Mar 2023

Sylvie

Bien

Bien situé, près de la gare. Accueil très sympathique. Une prise près du lit faciliterait la recharge du téléphone... Un rebord de lavabo plus large ou une étagère permettrait de poser quelques affaires dans la salle de bain....

Business

6/10

Pleasant

22 Feb 2023

Cyrille

Hôtel qui aurait besoin d'un rafraîchissement.

Business

4/10

Poor

10 Feb 2023

Géraldine

Aucune isolation phonique et thermique

Aucune isolation phonique et thermique

Business

8/10

Excellent

28 Jan 2023

NATHALIE

Séjour de 5 jours pour affaires , tout à fait agréable: superficie chambre très convenable avec un espace de travail
Literie parfaite idem oreillers +propreté
Beaucoup de choix au petit déjeuner ce qui explique les 12,50€
Personnel disponible et serviable
Situation idéale entre train et bus

Business

6/10

Pleasant

27 Jan 2023

Cyrille

Hôtel à rafraîchir...

Business

8/10

Excellent

13 Dec 2022

Bernadine

Séjour agréable

Friends_and_family Family

8/10

Excellent

07 Dec 2022

Loic

Perso, pour aussi cher, il y a mieux un peu plus loin du centre vile cette, mais plus grand, plus propre (moins usé)...

Business

6/10

Pleasant

10 Oct 2022

Verified traveler

Hôtel assez moyen

La taille de la chambre est un peu petite et aurait besoin d'un rafraichissement. La salle de petit déjeuner n'est pas très agréable et trop petite pour accueillir tous les clients. Hôtel assez moyen pour un Ibis

Business

10/10

Exceptional

01 Aug 2022

Sylvie

rapport qualité-prix
proximité de la gare

Leisure Self

10/10

Exceptional

04 Jul 2022

Bodo

In unmittelbarer Nähe des großartigen Bahnhofs von Metz und trotzdem ruhig. Das Hotel ist in einem eindrucksvollen Jugendstilbau.

Leisure Self

6/10

Pleasant

17 Jun 2022

Verified traveler

ne pas y aller

Seul point positif proche de la belle gare de Metz, sinon à fuir, en très mauvais état, aucun charme, et tout cela pour 110 euros la nuit.

Business

8/10

Excellent

06 Jun 2022

Géraldine

Hôtel Ibis Gare - METZ

hôtel idéalement situé, en face de la Gare et près du centre-ville

personnel très accueillant

Partner

8/10

Excellent

27 May 2022

Marylène

Réservation du 26 mai

Nous avons réservé une chambre avec lit double et baignoire.
Nous avons eu 2 matelas simples couverts par un drap double. Vraiment pas confortable lorsqu'on dort à deux.
Nous avions voyagé avant, nous aurions voulu profiter de la baignoire pour nous détendre mais impossible puisque nous avions une douche.
L'ascenseur peut contenir 2 personnes + 1 valise mais impossible de bouger.
La climatisation était enclenchée à notre arrivée. Difficile de réchauffer la chambre.
Points positifs : personnel agréable à disposition, Hotel propre, facile d'accès

Partner

8/10

Excellent

29 Jan 2022

Jory

Personnel très accueillant et très agréable.

Business

10/10

Exceptional

16 Jan 2022

Sophie

Séjour parfait correspondant à mes attentes

Séjour agréable, compte tenu que l'hôtel est très bien situé, à deux pas de la gare, des commerces, etc...
Petits déjeuners de qualité, Personnel très accueillant et attentionné.

Friends_and_family Family

6/10

Pleasant

27 Nov 2021

Cyrille

Un hôtel qui ne mérite pas la moyenne.

Un hôtel qui a besoin d'un bon rafraîchissement, les chambres sont petites et mal insonorisées, les bruits de la rue sont trop perçus à un tel point que je croyais que la fenêtre était ouverte.
La propreté laisse à désirer...

Business