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Hôtel La Citadelle Metz - MGallery

Metz · France

5 Avenue Ney, 5View location

9.2/10Excellent777 Reviews
Cleanliness9.6/109.6
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Location9.4/109.4
Neighborhood9.4/109.4
Value9.0/109.0
Amenities9.2/109.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hôtel La Citadelle Metz - MGallery

Opened in 2005, the Hotel de la Citadelle, near the historic and cultural heart of Metz, is worthy of recognition among high-end hotels.

Originally a large military building constructed in 1559 to protect the Metz square conquered by King Henry II, this elegant and minimalist hotel offers 78 rooms, including two suites. Guests can also enjoy four meeting rooms, a lounge bar, and La Réserve bistro restaurant.

Read more about this hotelShow less

In the heart of Metz, La Citadelle Hotel Metz - MGallery Collection is within a 5-minute drive of Porte des Allemands and Centre Pompidou-Metz. This family-friendly hotel is 0.9 mi (1.5 km) from Metz Cathedral and 11 mi (17.7 km) from Walygator Park.

Make yourself at home in one of the 68 individually decorated guestrooms, featuring minibars and plasma televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a computer station, and express check-in. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 48 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must provide a valid photo identity card.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 25 per person
    • Self parking fee: EUR 18.00 per night (in/out privileges)
    • Pet fee: EUR 20.00 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: EUR 50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Arsenal de Metz 0.1 km / 0.1 mi
Chapelle des Templiers 0.1 km / 0.1 mi
Place de la Republique 0.2 km / 0.2 mi
Église St-Pierre-aux-Nonains 0.2 km / 0.2 mi
Porte Serpenoise 0.3 km / 0.2 mi
Statue of Marshall Ney 0.4 km / 0.3 mi
Metz Palais de Justice 0.5 km / 0.3 mi
Riverside Park 0.6 km / 0.4 mi
Quartier Impérial 0.7 km / 0.4 mi
Place d'Armes 0.8 km / 0.5 mi
Metz Christmas Market 1 km / 0.6 mi
Place Saint-Louis 1 km / 0.6 mi
Metz Cathedral 1 km / 0.6 mi
Musée de la Cour d'Or 1 km / 0.6 mi
Maison de Rabelais 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1865
  • Year of most recent renovation: 2005
  • Total number of rooms: 78
  • Number of floors (main building): 2
  • Suites: 2
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 71 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Local and international calls
  • Transfer serviceExtra charge
  • Room service
  • Laundry service
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Sun terraceExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Electric kettle
  • Towels and bed linen
  • Bar
  • Restaurant
  • Highchairs
  • Banquet hall
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Game roomExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Early bird breakfast
  • À la carte lunch
  • À la carte dinner
  • Vegetarian meal
  • LGTBIQ friendly
  • Early Check-in
  • Early departure
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
  • FitnessExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV-1

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-1

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 20 m²DBT.DB-SU
    Double or Twin SUPERIOR WITH DOUBLE BEDPhoto unavailable8 photos

    Hôtel La Citadelle Metz - MGallery

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 35 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable9 photos

    Hôtel La Citadelle Metz - MGallery

    Double or Twin DELUXE

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hôtel La Citadelle Metz - MGallery

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hôtel La Citadelle Metz - MGallery

9.2
Excellent
777 Reviews
Cleanliness
9.6 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
9.4 /10
Neighborhood
9.4 /10
Value
9.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Birgitte
A really nice hotel in a lovely city.
Everything was perfect.
10/10
Exceptional
17 Jul 2026
Jonathan
Wonderful hotel, good breakfast, large rooms with comfortable beds. Shower/bath is difficult to use!
Partner
10/10
Exceptional
06 Jul 2026
Aryle
The suite was very nice and spacious. The breakfast was tasty and there was ample choice.
The hotel itself is very nicely decorated and there is nice homey feeling in the suite.
We came with our dog, and he was welcomed adequately and the amenities for him were nice. We received 2 bowls for his water and kibbles, which was a great touch.
Partner
10/10
Exceptional
29 Jun 2026
Michael
The room was immaculate and the staff were so friendly and spoke English to ease our communication.

I am super impressed with Metz as a city! Clean and vibrant.
Partner
10/10
Exceptional
21 Jun 2026
Debra
This was a beautiful hotel. We were welcomed by very kind staff. The room was very nicely appointed. The breakfast featured a wide variety of choices. I wish we could have stayed longer
Partner
10/10
Exceptional
17 Jun 2026
alex
Prachtig authentiek hotel een uitstekende service
Self
6/10
Pleasant
15 Jun 2026
Phillip
Older male morning Front Desk clerk not very friendly or helpful. If you give a room number, name and the word \"Clean\" it should be 100% understood. Younger male Bartender also seemed unfriendly at times.
Otherwise nice property, great location.
Family
10/10
Exceptional
13 Jun 2026
Peter
Sehr gute Zimmer, Ausstattung und
Sauberkeit
Friends_and_family Family
10/10
Exceptional
23 May 2026
Kristiina
Very nice boutique hotel in the heart of the city. Easy to walk to any place. Very nice breakfast and quiet environment. Good service to fulfil any additional request.
Friends_and_family Family
10/10
Exceptional
22 May 2026
Fred
Great Hotel, Lovely city!
10/10
Exceptional
09 May 2026
Susan
The hotel was great! The staff were all very helpful and friendly. The room was very nice and clean. We brought our small dog, and the staff had prepared bowls,, and a sleeping mat for him. It helped that we called in advance. The hotel was a very close walking distance to the downtown area. Parking was convenient. Overall, a great place to stay.
Partner
8/10
Excellent
27 Apr 2026
Helle
The Hotel is very good all in all
We had a good dinner at the restaurant - no breakfasr.
Only complain: the shower with seperat cold and warm water is not ok
Partner
10/10
Exceptional
05 Apr 2026
Jeremy
Very large room especially for being in a city
6/10
Pleasant
04 Apr 2026
Zoe
Very cold room staff brought a heater to us and it was better. Large entrance area with bathroom off it. We liked this. Shower very hard to control very hot or very cold and changed in a second. Bed was firm. No milk for coffee. Apple juice that was free very nice. Didn’t eat breakfast as it’s €25 each. Too expensive. Loved the building handy for shops and cathedral. Parking at €18 reasonable. And secure behind a pillar entrance. Absolutely no English tv channels. Not even news one. Or any other language. Normally you get the free channels.
Partner
6/10
Pleasant
03 Apr 2026
Dwight
The disappointment was the bathroom toilet stall. A very strong urine smell was prevalent,

It is obvious to me that the hotel knew about the leaky toilet, the cleaning people knew how to clean it, and temporarily reduce the urine smell but within an hour it was strong and very smelly each of the two days we stayed.
But the hotel rented us the room when there were other alternatives.
We stayed in a Mgallery hotel in Paris (Boutet) and were impressed enough to try the Mgallery hotel in Metz, so disappointing. We will be very hesitant to to stay at another hotel Mgallery hotel again…
Partner
10/10
Exceptional
03 Apr 2026
Mark
Lovely hotel for a one night stay in Metz. Staff were all really friendly and nice big twin room. Well located to walk to all the main attractions. Shame there wasn’t a gym but has everything else needed
10/10
Exceptional
23 Mar 2026
Denis
Nice
Business
10/10
Exceptional
22 Mar 2026
Michael
Le personnel était parfait - merci à eux
Self
10/10
Exceptional
11 Mar 2026
Martin
Very nice and historic hotel. Staff was great and accommodating
Partner
8/10
Excellent
25 Jan 2026
Steven
Hôtel très sympa. Personnel accueillant. Le seul problème est la qualité de la literie avec des oreillers premier prix . Dommage
Partner
6/10
Pleasant
20 Jan 2026
Alan
Hotel appears to be attractive, but screwed up a lot of stuff. They apparently didn't account for our reservation and had to search for a room of the right class that was available for 2 days. They didn't follow up on our request for a dinner reservation for the first evening. Desk staff friendly and helpful. Room large enough (as promised), but cheaply and sparsely furnished. View is limited (but nice) because windows are about 5' up, so to see a view, you need to peer over the window sill. No built in lighting fixtures- just a torchiere lamp, with a sliding dimmer. Internet seems okay, except at 7pm, when bandwidth seemed saturated. Thermostat only decorative - front desk adjusted room temp. Plumbing a problem - sink drains very slowly, poor toilet flush, room not cleaned properly. Breakfast buffet had issues - weak coffee, some dirty dishes, cold bacon (and limited amount). Hotel restaurant was excellent for dinner - perhaps the best meal I've had in France so far on this trip. Location reasonably good. Got (limited) parking out front. Overall, building is nice enough and location is good enough, but there are obviously management issues.
Leisure Partner
10/10
Exceptional
08 Jan 2026
Camila
Very good location, breakfast, shower, bedroom, everything. And a great staff.
Partner
10/10
Exceptional
06 Jan 2026
Natacha
We loved the hotel and will be back :-)
Partner
6/10
Pleasant
21 Dec 2025
Mark Richard
The bathroom was dirty and smelled very bad
Leisure Partner
8/10
Excellent
27 Nov 2025
Allaoua
Good
Business
10/10
Exceptional
08 Nov 2025
Migena
This hotel was wonderful, strongly recommended!!!
10/10
Exceptional
31 Oct 2025
Igor
Excellent hotel. Great room. Staff very nice and friendly. Restaurant has great food. The hotel is walking distance from old town and a lot of restaurants.
Business Self
8/10
Excellent
30 Oct 2025
Claude
Hôtel comfortable et très bien placé. Pratique pour les chiens avec le parc en bas. Sur hôtel.com c’est noté parking sur place mais bon au final oui parking sur place non couvert et non surveillé à 18 euros jour et 20 euros pour le chien… un peu cher je trouve. Accueil et service très correct mais bon on paie pour.
Partner
10/10
Exceptional
16 Oct 2025
Michael Patrick
I
10/10
Exceptional
04 Oct 2025
Helen
This hotel was perfect for an overnight drop in en route. Rooms were large and airy, parking straight outside, park across the road for the dog and great service.
Leisure Pet
10/10
Exceptional
18 Sep 2025
Jeffrey
Modern renovation of a beautiful old building.
Leisure Friends
8/10
Excellent
14 Sep 2025
Jakob Trier
You have a very nice hotel and we have only two issues - 1) The constant Muzak with English/amerikan popular music ( why not French?) And 2) we missed a wider selection of the lovely French cheese at the breakfast buffet.
Partner
8/10
Excellent
07 Sep 2025
Debra
Really lovely hotel. Modern and well designed interior , high quality tasteful furnishings and decor. Very comfortable room with bright, very spacious bathroom. Our room was in the annex across the street from the main building and was a bit dark due to just one very small window but overall design with skylight and mirrors helped . Our room was not ready until an hour After check in time but management provided a complimentary glass of wine and beer in their lovely courtyard, which was appreciated. We really liked this hotel .
Leisure Partner
10/10
Exceptional
06 Sep 2025
Linnea
Interesting location near historic sites, park and shops. Responsive staff was very helpful. Nicely appointed room.
Leisure Family
8/10
Excellent
03 Sep 2025
Verified traveler

2 night stopover when driving through area

Good central location easy to walk to main attractions in old town. Thankfully had Google Maps for finding way into hotel as would have been much harder without that. Staff all very pleasant. We didn't eat in hotel on both nights stay as was fully booked on arrival. (We chose not to pre-book until we saw menu and location) Restaurant looked a bit lacking in atmosphere as seemed more of a business hotel. Bar area hard to define and not a particularly pleasant seating arrangement. However some of that due to the need to preserve the original architecture which is impressive. Rooms and bathrooms very pleasant and good lots of space and facilities
Partner
10/10
Exceptional
01 Sep 2025
Duane
Excellent location near train station, old city center. Very walkable. Accommodations are top notch with all comfort amenities in a beautiful park environment.
Leisure Partner
10/10
Exceptional
01 Aug 2025
Daniel
Few items on Restaurant La Réserve's menu, but the food is excellent.

The room had a faint smoker smell and needs a better deep cleaning.
Leisure Partner
10/10
Exceptional
12 Jul 2025
David
It’s just awesome
10/10
Exceptional
06 Jul 2025
Cynthia
.
10/10
Exceptional
05 Jul 2025
Robert
Large clean rooms, beautiful building and great location.
Leisure Family
10/10
Exceptional
20 Jun 2025
Lisa
Great location, clean and staff very friendly.
Leisure Family
10/10
Exceptional
01 Jun 2025
KUMALA
Great hotel to stay. I will come back for my next business trip most likely.
The location is great. The rooms very spacious.
Business
10/10
Exceptional
26 May 2025
Peter
Modern hotel in a historic building next the central plaza and park in historic Metz. Our room was spacious with a comfortable king bed, separate water closet, and a shower and soaking tub. The location made for easy touring of the old town including the cathedral and museums. The staff was friendly, and provided great support. We made use of the free bicycles one afternoon. We did not use the morning breakfast at 20 euros, taking the time to eat around town. We did eat in the restaurant one night and had an excellent experience.
Leisure Partner
10/10
Exceptional
12 May 2025
karen
Beautiful settings.all the amenities one needs
Leisure Friends
10/10
Exceptional
05 May 2025
Allan
This is a beautiful hotel in a restored historical military building. Our room had a beautiful view of the park. The beds were super comfortable and the lotions and soaps were luxurious.
Leisure Partner
10/10
Exceptional
05 May 2025
Michael
What a great location, surrounded by historic buildings and walkable green space!
Leisure Partner
10/10
Exceptional
01 May 2025
Alan

Metz

Lovely hotel and staff. Room was great and had everything you’d need. Lots of bars shops etc nearby. Definitely stay again
Business
10/10
Exceptional
20 Apr 2025
ODED

High standard room

High standard room space full and comfortable with room amenities of high quality
Partner
10/10
Exceptional
17 Apr 2025
gilad

מלון חמישה כוכבים - מעולה

מלון מעולה במיקום מדהים חדרים ענקיים עם מיטה ואבזרים מעולים
מבחינתי מלון 5 כוכבים
Partner
8/10
Excellent
05 Apr 2025
Rebecca
Perfect spot in Metz between old town and new. Very walkable. Beautiful grounds. Only complaint was AC. Called down to front, but still unable to cool. Thankfully it was a pleasant night so we could open a window. Gave great recommendations on dinner and a coffee shop in AM.
Business_and_leisure Partner
10/10
Exceptional
23 Mar 2025
antoine
Amazing hotel
Partner
10/10
Exceptional
23 Dec 2024
Dmitry
Very clean, quiet and modern, heatingin our room could be better, it was cold weather
Partner
10/10
Exceptional
02 Nov 2024
Bernard

3 jours à Metz

Hôtel idéalement situé pour visiter Metz qui est une ville magnifique.
Tout le personnel est d une gentillesse extrême et très serviable.
Partner
8/10
Excellent
30 Sep 2024
Verified traveler
Hotel was very good, nice large room on first floor with views of the park opposite
Partner
10/10
Exceptional
23 Sep 2024
Ari
Everything was excellent except there were no USB ports to charge things
Leisure
10/10
Exceptional
06 Sep 2024
Shirley
The receptionist was very helpful. The hotel is in easy walking distance to the town. We arrived at 5 pm and managed to get the last parking space. Other cars were parked over the cycle lane. We would have liked to have been able to reserve a space in advance since we had driven from
Italy and parking in Metz itself would have been difficult. We hope to return again and see more of the town.
Leisure
8/10
Excellent
02 Sep 2024
MICKAEL

Éviter la chambre à côté de l ascenseur

Ma chambre était au premier étage à côté et l ascenseur , du coup j’avais droit au bas et vient jusqu’à 23 h et de nouveau le matin à 6 h30 … dommage le literie est vraiment agréable , la chambre spacieuse , le petit déjeuner sympa
Business
10/10
Exceptional
22 Aug 2024
Stuart
Very smart. Lovely
6/10
Pleasant
19 Aug 2024
Martin
Excellent food in the evening. Very poor service at breakfast with no-one explaining the system. We were offered coffee as we sat diem for breakfast but after 20 mins still none had appeared. The car park is not secure. Two sets of guests in the night we were there had items stolen from their cars.
Be aware if you have heavy luggage that there are two short flights of steps to reception and the small lift for wheelchairs was broken,
Altogether not good value for money.
6/10
Pleasant
18 Aug 2024
Verified traveler
The breakfast including service was worse than last stay
Partner
10/10
Exceptional
16 Aug 2024
Sharon

Fantastic place to stay

Great stay at this beautiful hotel. Room was huge and had gorgeous views over a green space. Parking was additional but very handy and safe. Breakfast was fabulous with plenty of choice. We ate in the restaurant for both nights of our stay and enjoyed the food and service
Partner
10/10
Exceptional
15 Aug 2024
mark
Easy to get and parking. Staff were very friendly
Leisure Pet
10/10
Exceptional
09 Aug 2024
Ludovicus
we didn't find any international tv canals, tf2 and tf3 chaotically reported on the olympic games. nothing the hotel is responible for. but expensive hotels should offer more (international) canals, we think
10/10
Exceptional
01 Aug 2024
gordon
Excellent location and superb service.
Partner
8/10
Excellent
09 Jul 2024
Dan
Very slow service in the restaurant and no working internet
Partner
2/10
Poor
25 Jun 2024
Kenneth

Hospitality done wrong

30° heat and manager came to move us from outside on the patio area as we “were not eating and is only for food”. No one else was there, it was a completely ridiculous conversation and demonstrated a lack of welcoming guests. We left and had beer in the square, won’t be back.
Friends_and_family Friends
10/10
Exceptional
02 Jun 2024
Claudine
Lovely location, historic area with parcs as described by reviews.Easy walk to centre town. Very quiet.
Room facing a small park. Very comfortable and spotless. Very quiet. Nespresso coffee and Courtesy water and small juice.
Reception rapide and staff very welcoming and helpful. Dine and breakfast out so cannot comment on food.

One very little issue perhaps despite an excellent bathroom with all necessities, a proper shower head (small hand shower) could be useful for those who prefer showers to bath. Personally loved relaxing in a bath.
Overall extremely satisfied and will recommend.
Leisure Partner
10/10
Exceptional
18 May 2024
Pat
The restaurant and large bathrooms.
Leisure Partner
10/10
Exceptional
22 Mar 2024
Mardah

Beautiful hotel; exceptional staff

Modern hotel set in a medieval building. Large, airy room; quiet hallways. Exceptionally kind and accommodating staff. We needed to get our laundry done, and the staff saw that it was completed in 12 hours. Nice, nice people. Wonderful location: just a 3-block walk to the old city. Flowering gardens. Beautiful.
Partner
10/10
Exceptional
16 Jan 2024
Andy

Tidy!

Very nice hotel and staff!

Cracking breakfast too!
Business
10/10
Exceptional
14 Jan 2024
Lika
Over all, it was a great stay.
The room that we stayed in was big and clean.
The stuff are very friendly and ready to assist you.
The location is great as everything is at walkable distance.
Thank you very much for having us and making our stay comfortable
Business_and_leisure Family
10/10
Exceptional
06 Dec 2023
Badari
Old historic building
10/10
Exceptional
03 Dec 2023
Jessica
Very nice hotel, enjoyed our stay! Beautiful large rooms!
Leisure Family
10/10
Exceptional
30 Oct 2023
Joann
Very nice hotel. Staff very friendly and helpful.
10/10
Exceptional
02 Oct 2023
Dan
You Will soon need a facelift when it comes to carpets and room interior but for some more time you will “survive”
Partner
8/10
Excellent
25 Sep 2023
Gary
Nice hotel away from busier parts of central Metz but still walka me to things. Room is good. If you like really firm beds this is the place for you. Ventilation was good for European standards. Decent breakfast buffet available Staff were excellent
Leisure Partner
2/10
Poor
19 Sep 2023
Anne
Rudest, most careless staff and management I have ever experienced.
Leisure
10/10
Exceptional
25 Aug 2023
Nadine
Great location, beautiful building, friendly staff.
10/10
Exceptional
01 Aug 2023
Daniel
Would recommend
Leisure
10/10
Exceptional
23 Jul 2023
Georges
This is a gem of an historical property to stay in with excellent gourmet restaurant, and situated in the middle of all the beautiful and interesting sites of the vieux centre-ville
Leisure Partner
8/10
Excellent
20 Jun 2023
Jay

Fine hotel in good location

The hotel is fine. The check in desk is not always staffed by a person. Sometimes they are wandering around but it is not clear that they work there and it is a bit confusing. That said, once you get someone, they are very friendly, polite and helpful. The rooms are large and clean. The location is perfect, just a couple of blocks from the city center with plenty of parking.
Partner
8/10
Excellent
28 Apr 2023
Derek
Perfect location as so close to the city centre. Hotel staff very helpful, but during dinner we did have to wait a little longer than expected to be served.
Otherwise lovely hotel, we would stay here again if ever in the city.
Leisure Partner
10/10
Exceptional
22 Apr 2023
Jonathan
Friendly reception, opened up extra spot at the front of the hotel to make parking easier. Staff went the extra mile, thank you
10/10
Exceptional
13 Apr 2023
Raisa
Everything was just great: friendly and helpful staff, comfort in my room, excellent food from restaurant. And I have a beautiful view from my room windows
Leisure Partner
10/10
Exceptional
06 Apr 2023
OLIVIER

FORMIDABLE, continuez ainsi !

C'est la 3ème fois que nous venons à l'Hotel de la Citadelle et c'est toujours un bonheur.
La chambre est très confortable et spacieuse, grand silence, tous les accessoires sont là.
Rien ne manque.
Le petit déjeuner est parfait.
Merci pour ce que vous faites pour notre confort et notre bien être.
a bientôt,
Partner
10/10
Exceptional
05 Mar 2023
Tom

Very nice hotel

Nice hotel, well situated for a city visit. Spacy rooms and friendly staff. Parking on the premises. Good breakfast and bar.
Partner
8/10
Excellent
26 Jan 2023
Emmanuel

bien

Parfait et très accueillant SAUF : Votre Responsable du petit déjeuner ultra désagréable (j'ai même pensé qu'elle allait m'envoyer mon café en pleine figure....) je serais pour la prochaine fois de ne pas prendre de petit déjeuner chez vous.
Business
10/10
Exceptional
11 Jan 2023
Tanya
Very nice hotel located in historical area. Short walking distance to Cathedral and other places of interest. Our room was very spacious and clean. Stuff was very friendly and helpful. We also had a dinner in the hotel’s restaurant and it was excellent. Food was very delicious. Will definitely stop in this hotel again.
Leisure Partner
10/10
Exceptional
25 Dec 2022
Omar
Great place
Leisure Family
10/10
Exceptional
15 Nov 2022
Penelope
This is an exceptional hotel. It is situated close to the town centre but is very quiet. The staff were all very helpful and attentive. The room, recently renovated, was spacious and well designed.
Leisure Family
10/10
Exceptional
10 Nov 2022
sherrie
Our welcome was wonderful and people were extremely helpful, great wine choices and food.
Finding the facility was another matter -- very difficult by using GPS and parking was quite limited.
Leisure Partner
10/10
Exceptional
18 Oct 2022
Karen
A beautiful location in a historic citadel. Walking distance to cathedral and other attractions. Great restaurant with local dishes. Large, comfortable room. Excellent value.
Leisure Partner
4/10
Poor
28 Aug 2022
Donna-Lee
We had a two day stay. The property and facilities were ok. But we were disappointed in the front desk / concierge support. There seemed to be very limited willingness to help and offer assistance. When asked where is this, we were offered a map and gently dismissed. Anyhow, never again shall we visit this property.
Leisure Partner
10/10
Exceptional
27 Aug 2022
Robert
A beautiful hotel in the old citadel. A bit pricey but lovely. Appreciated the pool table.
Leisure Family
8/10
Excellent
23 Aug 2022
Bob

Nice hotel with grumpy staff

Staff were not particularly friendly, although the hotel was nice and would probably return
Friends_and_family Family
10/10
Exceptional
24 Jul 2022
Rolando
El hotel está increíble , muy bien decorado ,y las instalaciones muy convenientes

El Area de estacionamiento un poco limitada

El desayuno buffet un poco limitado y no muy amigables
Tuvimos problemas para que nos cocinaran unos huevos
Leisure Family
10/10
Exceptional
20 Jul 2022
Larry
Very good hotel
Leisure Partner
10/10
Exceptional
18 Jul 2022
christian
Very clean, quiet, clean room.and excellent staff especially Didier at the reception, super kind and helpful. Every hotel should have someone like him!
Leisure Family_with_children
10/10
Exceptional
27 Jun 2022
Jeremy

Magnifique, chic

hotel luxueux proche du centre ville
seul bémol : prix du petit déjeuner
mais globalement hotel magnifique et chic :)
Friends_and_family Family
10/10
Exceptional
21 May 2022
Julia
Friendly staff; very clean room; excellent location.
Leisure Partner

Location & surroundings

Hôtel La Citadelle Metz - MGallery
5 Avenue Ney, 5, Metz, France

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Hôtel La Citadelle Metz - MGallery

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