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Maison Heler Metz, Curio Collection By Hilton

Metz · France

31 Rue Jacques ChiracView location

9.4/10Excellent144 Reviews
Cleanliness10.0/1010.0
Service9.4/109.4
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Maison Heler Metz, Curio Collection By Hilton

We’re near shopping at Muse Shopping Mall and Kinepolis Amphitheater. Metz's Robert Schuman Congress, Centre Pompidou-Metz Art Museum, and Jardin des Tanneurs de Metz are within three kilometers of us. Lorraine Airport is a half an hour drive. Enjoy our rooftop restaurant and bar, meeting space, and fitness center

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Located in Metz (Sablon), Maison Heler Metz, Curio Collection By Hilton is within a 15-minute walk of Centre Pompidou-Metz and Quartier Impérial. This hotel is 1 mi (1.7 km) from Porte Serpenoise and 1.1 mi (1.8 km) from Porte des Allemands.

Make yourself at home in one of the 104 guestrooms featuring espresso makers. Complimentary wireless internet access is available to keep you connected. Housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested. Featured amenities include a 24-hour front desk and an elevator.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 29 per person
    • Self parking fee: EUR 17 per day
    • Pet fee: EUR 27 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Centre Pompidou-Metz 0.6 km / 0.4 mi
Quartier Impérial 1.1 km / 0.7 mi
Centre Culturel de Metz Queuleu 1.4 km / 0.9 mi
Place Saint-Louis 1.4 km / 0.9 mi
Metz Christmas Market 1.4 km / 0.9 mi
Porte Serpenoise 1.5 km / 0.9 mi
Place de la Republique 1.7 km / 1.1 mi
Maison de Rabelais 1.7 km / 1.1 mi
Église St-Pierre-aux-Nonains 1.8 km / 1.1 mi
Arsenal de Metz 1.8 km / 1.1 mi
Porte des Allemands 1.8 km / 1.1 mi
Chapelle des Templiers 1.8 km / 1.1 mi
Statue of Marshall Ney 1.9 km / 1.2 mi
Metz Palais de Justice 1.9 km / 1.2 mi
Place d'Armes 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2025
  • Year of most recent renovation: 2025
  • Total number of rooms: 104
  • Number of floors (main building): 9
  • Twin rooms: 14
  • Junior suites: 7
  • Suites: 1
  • Triple rooms: 7
  • Accessible rooms: 4
  • Connecting rooms
  • hotel
  • American Express
Show 13 more facilities & services
  • JCB
  • MasterCard
  • Visa
  • Maestro
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • LGTBIQ friendly
  • Early departure
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 25 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable9 photos

    Maison Heler Metz, Curio Collection By Hilton

    DOUBLE DELUXE KING BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 25 m²SUI.ST-1
    SUITE STANDARDPhoto unavailable6 photos

    Maison Heler Metz, Curio Collection By Hilton

    SUITE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOM • 1 Bedroom • 25 m²TWN.GR
    TWIN GUEST ROOMPhoto unavailable6 photos

    Maison Heler Metz, Curio Collection By Hilton

    TWIN GUEST ROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BED • 1 Bedroom • 25 m²DBL.GR-KG
    DOUBLE GUEST ROOM KING BEDPhoto unavailable7 photos

    Maison Heler Metz, Curio Collection By Hilton

    DOUBLE GUEST ROOM KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR-1

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 25 m²TWN.H6-1
    TWIN AccessiblePhoto unavailable6 photos

    Maison Heler Metz, Curio Collection By Hilton

    TWIN Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM-1

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 25 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable8 photos

    Maison Heler Metz, Curio Collection By Hilton

    DOUBLE SUPERIOR KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 1 Bedroom • 25 m²FAM.CM
    FAMILY ROOM CONNECTING ROOMPhoto unavailable6 photos

    Maison Heler Metz, Curio Collection By Hilton

    FAMILY ROOM CONNECTING ROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Maison Heler Metz, Curio Collection By Hilton

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 25 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable7 photos

    Maison Heler Metz, Curio Collection By Hilton

    SUITE KING BED ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Maison Heler Metz, Curio Collection By Hilton

9.4
Excellent
144 Reviews
Cleanliness
10.0 /10
Service
9.4 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.6 /10
50 reviews shown
10/10
Exceptional
01 Jul 2026
ting
well designed and pricing hotel, short walk to old town, a lot of restaurants nearby. The only thing is to eat in the hotel restaurant you need to book advance as it is popular.
Partner
10/10
Exceptional
22 Jun 2026
Bernard Jean
Beautiful design while maintaining functionality. Great hospitality.
Self
10/10
Exceptional
03 Jun 2026
Mike
Loved the hotel, roof top bar and lobby restaurant
10/10
Exceptional
29 May 2026
Christiane
Modern elegant hotel with parking. So clean, large comfortable bed, huge tv and the most amazing shower which covers you in soft water at the touch of a button, I would return just for that experience!!!
Self
10/10
Exceptional
01 May 2026
yvan
Breakfast was very good but a Little expensive
Partner
10/10
Exceptional
28 Apr 2026
Darren
Lovey, quirky hotel in the lovey city of Metz
Partner
8/10
Excellent
23 Mar 2026
Jurgita
Really nice & very spacious property with lots of curiosities all over.
Breakfast was a bit lacking in the context of the level of everything else - no fresh fruit, only compote, no fresh veggies, somewhat sad looking cheese.
Self
10/10
Exceptional
18 Mar 2026
Lee
Great hotel for an overnight stay. We had a corner room with was really quiet and comfortable bed. Breakfast was busy but great options. We parked in the shopping centre car park which is under ground and safe.
10/10
Exceptional
12 Mar 2026
Stephen
Spacious and luxurious room on the 7th floor. Great facilities in room. One of the most comfortable hotel beds I have ever slept in. Wonderful shower . Staff are excptional in their professionalism and consideration for clients.
Self
10/10
Exceptional
29 Jan 2026
Janet
Loved it all
Partner
10/10
Exceptional
23 Jan 2026
Darren
Excellent staff, lovely rooms, quirky hotel in a good area
Partner
10/10
Exceptional
21 Jan 2026
Katharine
Have stayed here twice. Absolutely love this hotel.
Leisure Friends
10/10
Exceptional
02 Oct 2025
Katharine
Wonderful. Looking forward to our next stay.
Leisure Family
10/10
Exceptional
04 Sep 2025
Nichola

Respite from Normality

In love the concept of this hotel, it being based on a surrealist novel. There are hidden quirks that relate back to the fictional owner wherever you look. It’s highly unusual, extremely comfortable & a welcome respite from the humdrum of standard corporate hotels.
Partner
2/10
Poor
25 May 2025
Etienne
un service client inexistant. J'ai fait une modification et j'ai du payer double ma modification en ayant prévenue plus d'1 semaine à l'avance. Malgré mes relances au service client de l'hotel par email, telephone et lors de mon séjour aucune réponse ne m'a été faite. Quelques jours après mon séjour je reçois un email automatique s'adressant à moi comme ci j'avais simplement annulé mon séjour.

On est très loin du standard attendu.
Business Self
10/10
Exceptional
29 Jul 2026
Alessandra
Hotel moderno é equipe muito gentil
10/10
Exceptional
28 Jul 2026
Alexander
Prachtige kamers, en fenomenaal mooi (en lekker) restaurant. Bood ons een heel aangename tussenstop op terugrit naar huis!
10/10
Exceptional
20 Jul 2026
Nathalie
j ai adoré cet hotel, j'ai hate de revenir à metz juste pour y retourner, ma chambre etait vraiment geniale, ainsi que le service, et le confort de la literie, nous avons adoré prendre un cocktail sur le bar roof top
Self
8/10
Excellent
11 Jul 2026
Agathe
Avis mitigé sur l’hôtel
Le restaurant de Manfred offre cependant une très belle vue sur Metz
Partner
10/10
Exceptional
10 Jul 2026
Yves
Topissimo
10/10
Exceptional
02 Jul 2026
Johan
WOW it’s all you need after a roadtrip of 10 days. Just experience ❤️ you are in Metz and feel at the same time you live in Tokyo 🙌🤠🙏🇳🇴
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
David
Parfait. Hôtel très atypique et personnel à l’écoute
10/10
Exceptional
07 May 2026
Pascal
C'était vraiment parfait, au-delà de mes attentes,
Merci beaucoup pour l'accueil je reviendrai
Friends_and_family Family
10/10
Exceptional
01 May 2026
Ievgeniia Michailivna
Amazing modern hotel with restaurants and comfortable beds. Cannot remember when I’ve slept so good.
Family
10/10
Exceptional
01 May 2026
wilfrid
hôtel irréprochable. Prestations complètes
Business Self
10/10
Exceptional
28 Apr 2026
Simon
Très bel hôtel, déco originale
8/10
Excellent
13 Apr 2026
Felix
Ein sehr stylisches Hotel in einem sehr modernen Viertel gelegen. ÖPnV Anbindung fußläufig. Mir fehlte nur eine Minibar im Zimmer.
Partner
10/10
Exceptional
29 Mar 2026
Marie-Léonie
Hôtel et chambre très agréables, petit déjeuner délicieux avec beaucoup de choix, bar rooftop très sympa
Partner
2/10
Poor
29 Mar 2026
Vanessa
Lors de ma réservation, j’avais expressément choisi un hôtel avec parking, ce qui implique pour moi un stationnement sécurisé sur place, et non à proximité. Mon véhicule contenait de nombreux achats importants, j’ai dû vider entièrement mon véhicule par crainte de vol. La réponse de la réception, indiquant que “rien n’était jamais arrivé depuis 1an» n’est pas acceptable.
Une pré-autorisation de 100€ m’a ensuite été demandée. Si le principe ne me pose aucun problème car cela est normal, le terminal n’indiquait pas qu’il s’agissait d’une pré-autorisation, et le ticket mentionne un paiement “biens et services”, ce qui est trompeur.

Enfin, après une consommation tardive au bar, j’ai demander à ce que cette note soit rattachée à ma chambre. J’ai été appelée moins de 5 minutes après être dans la chambre, pour régler immédiatement. Malgré ma demande d’utiliser la pré-autorisation, un paiement m’a été imposé, que le terminal de paiement était mobile, moins de 5 minutes s’écoulent. Cet homme m’encaisse à la porte de ma chambre à 23h31 la somme de 63€, 3 cocktails et petite assiette de fromages.

Cette situation m’a choquée et donné le sentiment d’être suspectée voire même victime considérée comme une personne malhonnête.
Une régularisation le lendemain aurait été bien plus appropriée.

Face à cela, j’ai donc écourté mon séjour et à notre projet de déjeuner sur place afin de voir le bar du dernière étage sous les lumières du jour…

Je ne vais pas renouveler l’expérience chez eux.
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
wilfrid
100 %
8/10
Excellent
18 Mar 2026
MAKOTO
部屋の内装にグレードが高い。スタイリッシュ。
Friends_and_family Friends
10/10
Exceptional
11 Mar 2026
Pascal
Extraordinaire établissement ! Nous avons passé un trop court séjour mais suffisamment long pour profiter d’une décoration et architecture incroyables. Chaque détail compte! De plus le personnel a été très agréable et prévenant. Nous avons aussi dîné au restaurant sur le toit et tout était parfait. Nous recommandons sans réserve cet hôtel inoubliable !
Partner
10/10
Exceptional
22 Feb 2026
Dickson
La chambre était impeccable, le personnel au petit soin, salle de sport ouverte 24h/24, je voyage beaucoup pour le travail et j’étais très satisfait de ma nuit. Je recommande !
Business
10/10
Exceptional
22 Feb 2026
Antoine
und u ou
10/10
Exceptional
22 Jan 2026
Richard
Un accueil impeccable, une hôtesse très bienveillante, une très belle chambre, très confortable, très accueillante
Business
8/10
Excellent
01 Jan 2026
ELISABETH
La chambre est agréable
Partner
4/10
Poor
29 Dec 2025
Florian
Un cadre agréable et un concept intéressant, mais une prestation décevante qui ne correspond pas aux standards d’un hôtel 4 étoiles. Expérience globale décevante, établissement non recommandé.
Partner
10/10
Exceptional
18 Dec 2025
Yves
Topissimo
Business
10/10
Exceptional
17 Dec 2025
Carl
Un super hôtel j’aime beaucoup y séjourner.
Prestation nickel aussi bien de la part du personnel que la qualité des chambres.
Je recommande
10/10
Exceptional
14 Dec 2025
Michael
Tout au top
Partner
10/10
Exceptional
05 Dec 2025
Sigeeta
Beautiful room. Very new age. Clean. Comfortable.
Business
10/10
Exceptional
01 Dec 2025
bernard
Hôtel très bien situé à Metz Personnel sympathique Belle chambre bien équipée Restaurant très agréable et bon menu
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Serafina
Einfach traumhaftes Zimmer
Leisure Partner
10/10
Exceptional
15 Nov 2025
Isabella
Wir waren innerhalb kürzester Zeit zum zweiten Mal hier und freuen uns bereits auf das nächste Mal. Also alles super!
Partner
10/10
Exceptional
10 Nov 2025
Raphael
L’expérience
8/10
Excellent
10 Nov 2025
Christophe
Un hôtel original, très mal indiqué dans la rue pour l’identifier et le reconnaître…. C’est dommage mais un personnel au restaurant et petit déjeuner charmant et plus contrasté à la réception.
Friends_and_family Family
10/10
Exceptional
05 Nov 2025
BENOIT
Dîner et nuit à l’hôtel, tout était parfait.
Business
10/10
Exceptional
04 Nov 2025
Christel
Séjour merveilleux dans ce magnifique hôtel, petit-déjeuner délicieux.
Business
10/10
Exceptional
01 Nov 2025
Muriel
Très bel hôtel, personnel accueillant & chambre cosy. Localisation près de Pompidou et gare. Parking à deux pas.
Self
8/10
Excellent
19 Oct 2025
PATRICK

Tres bien toutefois un parking serait un vrai plus

Hotel atypique, bon accueil et chambres confortables.
Seul bemol, pas de parking - dommage
Partner

Location & surroundings

Maison Heler Metz, Curio Collection By Hilton
31 Rue Jacques Chirac, Metz, France

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Maison Heler Metz, Curio Collection By Hilton

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