Name: The Lodge On The Loch
Address: Onich Fort William Scotland Ph33 6Ry, Fort William, PH33 6RY, GB

8/10

Excellent

25 Jul 2026

Martin

This place is a mix of good and bad, In general, the good significantly outweighs any bad we had.

Bad: The place needs a decorating overhaul. Everything is a bit outdated and the walls have not be painted well. There were several instances of paint on handles etc and patchy painted area as well.
For our room anyway, to have a shower was a little tricky as it's in a bath (jacuzzi actually) with no shower screen, so you had to hold the shower head and try not to get the water everywhere.
The breakfast was only OK - have had better and also had worse. Although there were items to select, they were sparse and not overly warm. You have to pay £13.50 extra each for it.
We had an evening meal there as well. It was rather expensive for what it was. Certainly for that price, we weren't expecting the likely use of frozen mixed veg.

Good; The obvious good was the absolutely stunning view of the lake and mountains from the bedroom window. The room itself was huge (even though it was called a compact twin) and included 2 easy chairs from which you could sit and drink in the views.
The beds were very comfortable and the heavy curtain made for a good black out, So got a good night.

Overall, there are things that need to be improved but we were so happy with the room size and view that we simply didn't care too much about the rest. I think they rely on this.

Note: you can also find a little stony beach just 50m from the hotel from which I took some great photos and of the sunset.

6/10

Pleasant

23 Jul 2026

Carole

Over priced for quality of accommodation. Could do with a thorough spring clean, and air vents in shower area.

10/10

Exceptional

22 Jul 2026

Xan

Our room overlooked the loch with a couple of comfy chairs to sit and enjoy the view. The bed was comfortable and there was the usual kettle and tea/coffee.
The shower in the bathroom leaked onto the floor a bit and the loo didn't flush easily, but it was a lovely room. Staff friendly and helpful with a good breakfast.

2/10

Poor

18 Jul 2026

Chris

I was extremely disappointed with my stay at this hotel. From the moment I entered the room, my first impression was so poor that I genuinely felt like leaving immediately.

The overall cleanliness was unacceptable. The room felt dirty and poorly maintained, and the bathroom had a strong musty, mouldy smell. It was obvious that any refurbishment had been purely cosmetic, with fresh paint simply covering over old stains and deterioration rather than addressing the underlying problems. There were visible water stains on the ceiling, which further suggested a lack of proper maintenance.

The condition of the hotel's communal areas was no better. The corridor carpets were heavily worn, looked unclean, and had a persistent damp, musty odour, creating a very unpleasant atmosphere throughout the building.

As for the staff, I cannot fairly comment on their friendliness or service because I hardly saw any staff members during my stay.

Overall, this was one of the most disappointing hotel experiences I have had. The property is in urgent need of thorough cleaning, proper maintenance, and refurbishment rather than superficial cosmetic improvements. I would not recommend this hotel to anyone.

Family_with_children

6/10

Pleasant

17 Jul 2026

saima

The location of the property is absolutely gorgeous, amazing views to fall in love with, couldnt have enough of it. We booked a family room and unfortunately the standards in that room was very disappointing.
The windows in the room did not open, one had a missing handle. As its been so hot it was extremely stuffy and humid and they had no Ac or fans.
The bathroom was something i rather not even talk about we was very very disappointed with it. I wish it was more cleaner and had more welcoming outlook even from the outside like the garden ( it was un maintained) it will be a perfect place for me and my family to keep returning back every year.

Family_with_children

4/10

Poor

14 Jul 2026

Sunny

This wasn’t a great hotel, not impressed with the room, felt very over priced

Partner

10/10

Exceptional

13 Jul 2026

SANDEEP

No lift. Also bathroom can be better. Excellent location

Family_with_children

10/10

Exceptional

12 Jul 2026

Paul

My wife and I were stranded motorists at a nearby auto park with a flat tire, awaiting help from a local garage. The staff from the hotel picked us up and brought us to the lodge, then later, returned me to pick up the car. Above and beyond hospitality!

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Suzie

The room was clean with a lovely view ! We had dinner at the hotel too, our meals were excellent ! Highly recommend that hotel.

Partner

4/10

Poor

10 Jul 2026

Christopher

Checked in, desk clerk gave us the time breakfast was served and told us (4 of us who all heard her) that breakfast was included. Went to the room, old and outdated, black mold all over the bathroom walls, room smelled moldy. Only redeeming factor was a great view. Went for dinner in hotel restaurant, food was overpriced and not good. My 30£ steak was pan fried minute steak that weighed in at about 3 ounces. Burgers were store bought. Not good at all.
To top it all off, when we went to check out, they told us that we owed for the breakfast they said was included. Total scam. Obviously a scam too because when we had dinner in the restaurant they brought us a bill. When we had breakfast they didn’t. But added it to the room charge. Manager denied anyone would tell us breakfast was included but my family if 4 all heard her say it was when we checked in.
Would not recommend

Family_with_children

8/10

Excellent

08 Jul 2026

Fiona

A good overnight stopover after leaving a late boat at Mallaig . Centrally located hotel with parking adjacent to main road . Staff were helpful and obliged us with dinner tho the kitchen routinely closes at 8.30 .
Bedroom had all the usual amenities .
There was a nice library , whisky room available for guests .

Partner

6/10

Pleasant

03 Jul 2026

DAVID

The place was just OK...not great but not horrible. There is a house next door that looks like some frat building from Animal House and it's a little offputting...

Partner

10/10

Exceptional

01 Jul 2026

Alfred

Very friendly and accessible staff.

2/10

Poor

01 Jul 2026

Ryan

DO NOT STAY HERE. Woke up to bed bugs and left early AM to wash clothes/luggage etc. luckily a 24hr laundry station was near by. Left detailed note with key about the situation. Still have not received a refund and it’s been over a month. Had to make numerous trips to pharmacy at the start of vacation to address bed bug bites.

Main floor men’s bathroom was disgusting. A pool of urine was literally on the floor. Another guest also commented about the lack of cleanliness.

Stay somewhere else.

Partner

10/10

Exceptional

24 Jun 2026

Robert

Had a loch view at front of the hotel.
Best part the room with a snug like area at front with amazing view over loch and the surrounding hills.

10/10

Exceptional

19 Jun 2026

Danny

The staff was very friendly and the breakfast was good. I liked the parking area. The room was big with a sitting area that had the most beautiful views of the mountains.

Partner

6/10

Pleasant

18 Jun 2026

Paul

Nice area close to the loch

Self

2/10

Poor

14 Jun 2026

Russ

The price does not aling with the hotrl.

Overall, Dirty, run-down, smells like mould, the incense burning in the common area helps reduce the smell but made our clothing smell like incense. It was priced as a 5 star hotel, but its a one star.

The staff are friendly.

6/10

Pleasant

14 Jun 2026

Catherine

The view of the Loch from the room was beautiful. The hotel was in need of serious updates. No elevator and had to drag suitcases up 3 flights of stairs without help. Staff was not very friendly.

Friends_and_family Friends

6/10

Pleasant

09 Jun 2026

Laura

We were there in the spring (early June) and the restaurant had very limited hours and you are 20 minutes from town.

Family_with_children

4/10

Poor

06 Jun 2026

Lynda

The room was extremely cramped and very poorly maintained, including but not limited to a bad leak through the ceiling from the shower in the room above into our shower stall. Although the staff were pleasant and the location was convenient I would not recommend it and would never return to stay.

Partner

4/10

Poor

06 Jun 2026

Brenna

Considering the price of the room, this place was a huge let down. Rooms were outdated with hairs in the bed and an old shampoo bottle left in the shower from a previous guest. Bed was uncomfortable. Staff was fine but not overly helpful. Location is the only saving grace. Horrible value for what you pay.

Partner

4/10

Poor

05 Jun 2026

Jennifer

Very poor and run down hotel. Wifi did not work. No hot water. Asked multiple staff members for assistance and was told they would look into it. Walls were very thin and could hear people closing doors, etc. Glad we only booked one night.

Partner

6/10

Pleasant

04 Jun 2026

Silviya

Great location and beautiful hotel but desperate for some TLC. Shame that it has not been upkept.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Jimena

Very good location and beautiful vue to the lack. Breakfast is very, very basic . Big downside, time for breakfast (from 8 to 9) which is quite inconvenient if you are relaxing on holidays, and specially when there are no other places close by. Staff is friendly and helpful.

Friends_and_family Family

6/10

Pleasant

28 May 2026

Matthew

I don't understand how a hotel with such an incredible location and view could be so run down.

The place is dirty and poorly kept. The painting and general maintenance is either non-existent or done by people with zero skills and budget.

Many of the lights in the room didn't work.

The wifi is utterly useless.

The food was actually pretty decent, though, so they get one positive point here.

6/10

Pleasant

20 May 2026

Steve

The property is set in a stunning location. Our room left a little to be desired though. Described as a compact twin room it was really that. The beds were clean and comfortable. The bathroom acceptable. We were disappointed with the overall feel of the room. Wallpaper was peeling on the walls, the TV was crooked and just about holding on to it's wall hanging. For GBP100 we felt it was not value for money.

Partner

6/10

Pleasant

18 May 2026

Will

Average stay in a tucked away room. The ceilings were low and I had to duck to get through the room doorway. Additionally, there were many stairs in the building, and several between the room and the bathroom. Some dirt here and there, and a few spots on the linens, but an average stay. Our room had a skylight.

4/10

Poor

18 May 2026

Dylan

Hotel is extremely outdated. Rough spring beds, very odd tub shower combo with odd placed full wall mirrors, and carpet floors.

Family_with_children

2/10

Poor

17 May 2026

Madeleine

The only good thing about this hotel was the view from the window.
No showered curtain & no hand soap in bathroom. Decided to have a meal in restaurant, very poor evening meal, , the lasagne was still cold possibly frozen. The hotel & meal extremely overpriced. Will not stay again.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Dalbir

This is a very basic hotel.

4/10

Poor

14 May 2026

Danny

Great location. Not so great accommodations. Run down rooms. Lumpy beds. Worn furniture.

Friends_and_family Friends

8/10

Excellent

14 May 2026

Tabitha

A pretty good spot to spend an evening, but with the price you pay you would expect things to be a higher quality than what you actually receive. The staff are incredibly nice and helpful, and the view from the dining room is gorgeous. The food is pretty good but again the price is higher than the quality, and they have a limited beer selection. The room was out of date but everything worked. We were in a back room where we could smell cigarette smoke anytime anyone went out back. The bed was comfortable and it was a quiet spot, but the wifi in the room was very unreliable.

Partner

10/10

Exceptional

11 May 2026

roger

Lovely, well maintained property and room. Views of the river. Accommodated our late arrival. Breakfast available, but we did not eat there. Peaceful.

Partner

6/10

Pleasant

06 May 2026

Leann

The room was fine, but marks on the walls and cracks in the paintwork made it feel a little dirty and old. The room was a long way from reception, up stairs (there is no lift). There was a small bathroom with a basic shower and mini shampoo/body wash. There was a little TV with standard channels, wifi, and a kettle. The reception area is much more basic than in the photos. There are a few spots to park out the front.

Partner

8/10

Excellent

04 May 2026

Sean

Decent spot to visit. We only stayed one night enroute to Skye. Both mattresses were rather soft (felt springs), but the room was tidy and clean. Great view of the Loch with a large window that opened fully for that fresh air! Road noise was prevalent yet the traffic subsided early in the evening. If you’re a light sleeper, the walls are not very noise proof.

Though we didn’t stay for a meal, The restaurant does serve breakfast, lunch and dinner.

Free and easy parking for cars/suvs.

Family

4/10

Poor

24 Apr 2026

Catherine

The room was dirty, dusty, the menu in the draw had tea/coffee stains on it - although it was laminated- and the drawers were full of crumbs/ bits, the toilet was tiny and the whole room was untidy/shabby looking. The breakfast which we paid £13.50 each for was not great, there was a good choice but the bacon was very lightly cooked the beans were cold and the eggs were either done too much hard or not enough & snotty. I only saw one member of staff the whole time he seemed to do everything reminded me of the tv show fawlty towers but they had more staff.

Partner

2/10

Poor

22 Apr 2026

Hayden

Do not dine in the hotel restaurant. I had a veggie burger and chips and was violently ill with food poisoning. My husband asked the staff for an extra blanket because I was sleeping on the bathroom floor to be nearer to the toilet. They came back with this blue felt stained blanket. We didn’t feel comfortable staying an additional night after our experience the first evening and talked to the man about getting a refund. He said he would speak to the owner and email me but never did. Stay at your own risk.

Partner

2/10

Poor

14 Apr 2026

Sherralee

Room was disgustingly dirty.Tv did not work
No information regarding breakfast in the room or given on checking in.went down 9.00am
and it had already finshed. When showed the manager the photos of the state of the room Was told the compact rooms are small that was not the issue it was the filth. I knew the room was going to be small. But expe ted it to be clean

Partner

6/10

Pleasant

11 Apr 2026

Bettina

The hotel is okay but clearly too expensive for the standard offered. Sadly not even breakfast included in the high rate, although hotels in the area tend to be expensive.

10/10

Exceptional

08 Apr 2026

Milan

The staff were amazing !

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Riagain

We had a lovely stay at this hotel - the staff were all incredibly friendly and very welcoming to us and our dog. We ate once in the hotel for dinner and the curry was delicious, we also ate from the food van outside on our arrival day and the burgers hit the spot. We had an absolutely spectacular view from our room of the loch and surrounding mountains, the seating area in front of the windows was a nice touch as we enjoyed having our coffee here each morning. The hotel is a great base for exploring the surrounding areas of Glencoe and Fort William, however I would only recommend if you have a car (free parking is also a nice touch). I will say the only downside was while the rooms appeared clean, we found rubbish in the drawers and previous guests dirty socks.. this being said, I can appreciate this was a minor oversight, and we wouldn’t hesitate to stay again.

Partner

8/10

Excellent

06 Apr 2026

Zoey

We didn’t have breakfast so can’t comment on that.
We had evening dinner which was very nice.
Staff were friendly and helpful.
It was clean but just needs a good update, which is a shame as the hotel was a great stop off for us.
The bathroom door was very small to get through and the bed was a small double.
All in all a good stay.

Partner

10/10

Exceptional

04 Apr 2026

Christopher

Lovely hotel in a good location. Staff very friendly and helpful, rooms were comfortable with great views of the loch. Food in the restaurant was excellent, would recommend!

Family_with_children

4/10

Poor

30 Mar 2026

kelsey

I’ll start by saying I don’t often make reviews unless something is really good, or really bad. And this one was really bad.

To preface, I’ve travelled a bunch, stayed in group hostels, cheap airbnbs and done lots to save a few bucks on a trip.

This place really is just not something I’d recommend anyone to spend money on. Spend the extra few dollars and go somewhere else.

Check in was fine, there was no one at the desk for a few minutes then someone came out and quickly checked us in, pretty much saying nothing but “your stay doesn’t include breakfast”, “sign here” and “you’re in room 9 up the stairs”, and pointed where to go. Not my experience with most hotels but maybe they skipped their hospitality training.

We went up to the room, the door kind of looks like Harry Potter’s door under the stairs.

We got in and I’ll list below what I observed and what I came to find in the coming hours:
Pros:
- nice view on the mountains
Cons:
- tv mounted on the wall fully crooked
- ceiling had a lamp shade that was falling off
- One of the bed side lights didn’t work at all
- Cob webs all over the side of the wall in one corner
- Wall paper peeling off the walls
- Black mold on the ceiling in the shower
- Cold water tap moves out of place entirely when you turn it on
- Shower fills up with water while using it because it doesn’t drain properly
- bottom sheet in the bed. mattress cover, top sheet, comforter, one pillow each.
- Toilet is constantly running
- wifi sucks

Friends

10/10

Exceptional

15 Mar 2026

Lana

We had a great stay here. Everything was wonderful. The view was absolutely exquisite. The staff were totally helpful, accommodating, and very polite. The place was clean and lovely. The bed were reasonably comfortable. The only thing that was a little off, was that the blind in the bathroom was broken, so we had to manually roll it up if we wanted it open. It was no big deal since everything else was so lovely.

Partner

2/10

Poor

26 Feb 2026

Tabetha

The room was very out dated and dirty. The sheets had hair on them. There was no shower only a tub but there was no hot water anyways. There was no heat. Someone was singing or praying very loud at about 11 oclock at night. No elevator and we wrre on the 3rd floor. Awful!!!!!

8/10

Excellent

16 Feb 2026

Caleb

Good points
Room and staff were great
Amazing views
Bad points
Lock for the room was stiff (room 14)
Breakfast was awful definitely go else where

Leisure Partner

10/10

Exceptional

11 Feb 2026

Anne

Staff were very nice room was lovely and food really good

8/10

Excellent

16 Jan 2026

Cheryl

Lovely staff, great views.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

SARTHAK

Nice

2/10

Poor

01 Jan 2026

hannab

Absolute disgusting room very dirty

10/10

Exceptional

27 Dec 2025

Catherine

Fantastic location
Clean room
Staff very helpful

Leisure Family

10/10

Exceptional

29 Oct 2025

Elmer

The room was very clean and comfortable. They serve breakfast, lunch and dinner. Beautiful views in the restaurant of the Loch. All the employees are very kind, warm and welcoming. We stayed an extra day because we enjoyed our stay so much. If we ever come back to Scotland, we will stay at the Lodge on the Loch. Cheers.

Leisure

8/10

Excellent

14 Oct 2025

James

Room was clean and well

8/10

Excellent

11 Oct 2025

Mary

So… we ended up here because a storm closed the hotel where we had reservations. this property has a lot of potential and it is working toward being a solid hotel. Our group had 3 rooms and they were all extremely different. Room number 2 was very nice and I would give it 5 stars for decor, cleanliness, and atmosphere. Room 3 was a step down - the difference was the decor. Room 11 was bad - like pre-renovation. Furniture, bathroom fixtures, carpet, everything needed to be replaced - the bathroom was barely functional and it was so rundown that it felt unclean. I spoke with the “front desk” and it sounds like the hotel was recently purchased and they are starting renovations.

Leisure Family

6/10

Pleasant

06 Oct 2025

Heather

Staff was polite. The dinner was very expensive and did not live up to expectations. Dinner service was not attentive. No mixed drinks available. Very limited whisky offerings.
The room was ok, but there was no way to shut off the bathroom fan, so it was going all night. The chairs in the room are very well worn and uncomfortable.
On our second day, a storm came through and no power and hot water was available for over 14 hours. The front desk was not going to refund the last night as we were not going to stay without heat, lights, hot water or restaurant available( there wasn’t anywhere else to eat and no fridge in the room). My husband had quite the conversation with them before they relented and refunded the last night.

Leisure Partner

6/10

Pleasant

06 Oct 2025

christina

Rundown

Room was very cold you could feel air blowing in around windows. Bathroom was so small nowhere to sit anything. Not very sound proof. Carpet needs a good cleaning. Bed was comfy and we asked for an extra pillow and they did bring us two. Very rundown building and area outside not the cleanest. Had to carry luggage up about 40steps

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Steven

The power went out but the kitchen remained open. Everyone did the best they could do and stepped up under the circumstances. Candle became very useful.

Leisure Partner

8/10

Excellent

30 Sep 2025

Lian

Friendly staff great veiws

8/10

Excellent

25 Sep 2025

Linda

The manager and staff were excellent. Caring and kind.
The Chef made very good soups and entrees.
The cleanliness needs some TLC. Attention to detail
The view from our room overlooking the Loch was amazing!

2/10

Poor

24 Sep 2025

Fiona

The condition of this property was so dated, the room we booked did not represent the photos. The bathroom was so dated, only a hand held shower.
Decor was very poor and im sure we heard a mouse scurrying around in the night.
Definitely not luxury rooms sadly

Partner

8/10

Excellent

19 Sep 2025

Veronika

Nice location, great Loch view
Cold room, need more

Friends_and_family Family

6/10

Pleasant

17 Sep 2025

Keith

The view was nice. There is some mold on the stone in the bathroom wall that needs cleaned up. The people were great. The food was fair compared to the other places we’re staying.

Leisure Partner

2/10

Poor

16 Sep 2025

kevin

why is this place even open, driving up to it it looks terrible, old run down food truck serving food in the driveway, inside no staff, floors ceiling and walls shabby and dirty, the room was a cubby hole missmatch and the stink of damp and mould was overwhelming, it was late so slept on top of the bed, i didnt dare use the shower or taps, i told the owner in the morning i would not stay the next night and wanted a refund for the 2nd night, he said ok but of course now he says no and expedia is no help
the kitchen appliances and rubbish were dumped in the parking spots, dont have the words to convey haw bad it is DONT STAY HERE WHATEVER YOU DO

Leisure Family

10/10

Exceptional

14 Sep 2025

David

Very friendly and helpful staff

Leisure Partner

2/10

Poor

14 Sep 2025

Adrian

Worst bedroom that I have ever stayed in.

Possibly the worst hotel room that I have ever stayed in. Broken window with rain coming in. The noise from the rain was so loud that I had to have the radio on all night. The wall paper is peeling off the walls and the room smells damp. There was no plug for the sink and the cold water tap was not fixed to the basin. Just horrible and depressing. The pictures used on Hotels.com are misleading. Do not stay at this hotel.

Self

8/10

Excellent

13 Sep 2025

Karen

Dining was not that’s great

Leisure Family

2/10

Poor

12 Sep 2025

kimberly

The view of the loch is lovely but the room was terrible. I booked this place based on a few reviews and wish I hadn’t. It was not worth the money at all. The bathroom door didn’t close all the way, we couldn’t drain the bathtub, the mattresses are OLD, you could feel springs in them and everything was dingy. Would not recommend this place at all. We did not eat there so can’t rate the quality of that.

Leisure Partner

4/10

Poor

11 Sep 2025

Georgette

This property was not as described. Far from luxury rooms. Carpets were dirty, holes in bathroom walls, sink tap broken, not all lights were working in the bathroom, tv didn’t work, walls and baseboards weren’t very clean. When I asked for 2 extra pillows the manager rolled his eyes. The dinner left a lot to be desired. Could hear pipes and noises from room above. After complaining about the conditions we were moved to another room that was not much better, the chairs in the sitting area both had tattered arms. No light above sink. I wouldn’t recommend this Lodge to anyone. New owners since March so I’m not sure where the rave reviews came from. The sitting rooms downstairs off the lobby were the only parts of the lodge that looked proper.

4/10

Poor

09 Sep 2025

Duane

The room and bathroom weren't that clean, the room smelled, there was garbage in the parking lot.

Leisure Partner

8/10

Excellent

24 Aug 2025

Alexander

Nice place, would recommend.

Leisure Partner

8/10

Excellent

22 Aug 2025

Mary Liz

Great restaurant, lovely views, weak WiFi signal in my room.

Leisure Self

8/10

Excellent

11 Aug 2025

Ashley

Great location with great views and within striking distance of Glencoe.

Leisure Partner

2/10

Poor

29 Jul 2025

Anton

No stars should be the rating. Terrible hygiene. Filthy brown water coming out of taps. Food was bad. Unsafe uncooked seafood. Stinking rotten fish. Electric sockets unsafe. TVs not working in most rooms. No action taken to rectify by staff.

Leisure Family

4/10

Poor

16 Jul 2025

Verified traveler

It is in dire need of refurbishment. TV did not work, no towel rail, cold water basin tap did not work, shower very poor. Bedroom doors on strong springs, difficult to open and bang shut on closing.
Disappointing as lovely location and great views.

Self

2/10

Poor

11 Jul 2025

Maureen

Upon arrival, several issues were immediately apparent:
•The room and common areas were unclean, poorly maintained, and had a strong unpleasant smell.
•Furniture and carpets were badly stained, and overall hygiene appeared neglected.
•Electrical appliances in the room appeared either unchecked or last tested over five years ago, according to the tags.
•The water from the taps was brown and discoloured, which raised serious hygiene concerns. The manager said it was because the water came from the mountains!
•The taps were poorly fitted, causing leaks and poor water pressure.
•The shower was nearly unusable, with extreme temperature swings between freezing cold and dangerously hot.
•Additionally, the manager was rarely present at reception, and when available, was unable to provide any useful information about the local area, which made our stay more difficult.

These conditions made for a very poor and unsafe experience — certainly not in line with the price paid or the hotel’s advertised standards. Had these issues been disclosed in advance, I would not have booked this property.

Leisure Friends

8/10

Excellent

01 Jul 2025

Ken

Attractive property, especially the dining and lounge areas.
Recently acquired and will be better as renovations take place. Wi Fi could be better although strong signal can be expected in common and dining area.

4/10

Poor

28 Jun 2025

Anthony

No

Leisure Partner

2/10

Poor

22 Jun 2025

Chris

good quiet location next to the loch but thats it.shower inadequate and hard to operate.toilet not fixed to floor.smell of damp.sink blocked.bi fold door to toilet hard to close or open.very dated and scruffy.they have obviously been burning rubbish(including a mattress) outside,under our room.rubbish spewing out of the bins which the gulls were taking full advantage of and spreading everywhere.definitely wouldnt stay here again

10/10

Exceptional

31 May 2025

Jean-Francois

Super convenient

Leisure Partner

6/10

Pleasant

24 May 2025

Verified traveler

Do Not Flush Toilet Paper?

The view was wonderful, room clean, and bed comfortable. The place is a bit run down, which is not a big deal to us. But, there was no wifi and, more importantly, there was a sign in the bathroom saying DO NOT FLUSH TOILET PAPER and asking that it be placed in a specially-provided closed trash can.

Partner

10/10

Exceptional

19 May 2025

Ashish

Everything was perfect! The gentleman at the front desk was fantastic and very warm.

Leisure Partner

8/10

Excellent

16 May 2025

Kathryn

Nice place

Very pleasant

Partner

6/10

Pleasant

29 Apr 2025

paul

the shower in the bathroom was badly fitted and fell apart when trying to move the shower head .the room was dusty and needed a good clean.as we were only using the room for sleeping the standard was acceptable but could be improved

Leisure Partner

10/10

Exceptional

23 Apr 2025

Bruce

Great location, good breakfast.

Leisure

10/10

Exceptional

22 Apr 2025

Miss

Perfect

We were running late for check in. They were very understanding and kind to us. The room had a beautiful view and amazing bathroom. Just could have done with a blind in the bathroom window.

Partner

8/10

Excellent

22 Apr 2025

Michael

Quaint place on our stop prior to heading to Orkney by car ferry! Extra nice customer service and fantastic breakfast

Leisure Family

10/10

Exceptional

21 Apr 2025

Sarah

Beautiful location, spacious clean rooms

Leisure Family

2/10

Poor

19 Apr 2025

Rebecca

The foyer and room were unclean and we chose to stay elsewhere.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Louise

Me and my friend booked this hotel for 3 nights to do exploring in the area! I booked a double economy room with no loch view at a very reasonable priec. When we arrived we were checked in by a very helpful and friendly member of staff who kimdly upgraded us at no extra cost to a loch view room with 2 double beds in it! Which was also a huge room! The room was out of this world, the views were to die for, the beds were so comfortable and we had a large tv. The room was clean with tea and coffee facilities. All of the staff at the hotel are super friendly and cannot do enough to help you. There are picnic benches outside the hotel to sit and enjoy the view. The only thing we felt was lacking was a bar area to sit at. We would definitely stay here again

Leisure Friends

10/10

Exceptional

16 Apr 2025

Graham

Friendly staff, and we were upgraded !
Great view of the loch.
Road was a bit noisy at times, not bad though.
Stayed only a night.
Would stay again.

2/10

Poor

14 Apr 2025

Kirsty

This hotel stay was the worst experience I’ve ever had when staying at a hotel.
Arrived 1400 early to check in which was 1500. We walked into a smelly, dirty and miserable reception area which wasn’t manned and we found ourselves waiting awkwardly for staff. After the staff came we explained we were early and asked for a drink while we wait. However unlike the advert says there isn’t actually a bar or a lounge, we were taken through to the dining room to be served a beer and a bottle of cider which we had to request a bottle opener and a glass for. We were then ushered out and told we couldn’t check in for another hour.

Upon check in at 1500 we were again waiting for staff to appear, we were given the keys to our room, when we opened the door to our room we were greeted by the smell of damp and could clearly see mold all down the wall above the bed and in the bathroom. We tried to find staff to report this to but again they were nowhere to be seen. We left the place as we couldn’t sit in a damp room and went for a drink and a bite to eat elsewhere.

Upon returning we managed to see a member of staff so I requested a new room due to mold and damp, they tried telling me it wasn’t mold or damp rather than apologise. They were totally unhelpful. Eventually I received a new room on a corridor with a carpet that was covered in mold. The room was okay however a few things like handles and taps were broken. We left 6am the next morning.

Leisure Partner

2/10

Poor

09 Apr 2025

Steve

it was closed. Had no plumbing and we wasnt told.

2/10

Poor

26 Mar 2025

Verified traveler

Bathroom taps were very worn and unable to use. Bed was extremely uncomfortable, could feel the springs. Bed frame headboard was broken and hit the wall every time we moved.

Partner

10/10

Exceptional

04 Oct 2024

Susan

Beautiful hotel with a great view. Kind and friendly staff. Excellent restaurant. One of my favorite places to stay

Leisure Partner

8/10

Excellent

29 Sep 2024

Marty

Beautiful views of the mountains and lock from my room! Staff was super friendly and very accommodating. Plenty of free parking. Restaurant right on site. Free wifi. Close to Fort William.

Leisure Self

10/10

Exceptional

08 Sep 2024

Steven

A bit shabby but the friendly, helpful staff more than made up for this.

Leisure Partner

10/10

Exceptional

02 Sep 2024

Lindsay

The staff was so wonderful and friendly. My only complaint would be the shower hard to manage. Otherwise had a fantastic stay

Leisure Partner

10/10

Exceptional

07 Jun 2024

Samson

A lovely spot in Glencoe! I was extremely happy our host even offered to upgrade our room! Incredible views and friendly service. Thank you for the incredible stay, I hope to stay here again and further explore the area! Big thanks from your Canadian Guest!

Leisure Partner