Name: Premier Inn Fort William
Address: Loch IallAn Aird, Fort William, PH33 6AN, GB

4/10

Poor

30 Jul 2026

Ashley

This was the worst Premier Inn I’ve ever stayed in. It looks completely rundown and closed from the outside. The entire property is overgrown, trash everywhere, it looks scary. In addition to that, when we arrived with a reservation, we were hassled about having our grown son in the room with us even though he was included in our reservation and I had also called the previous day to confirm everything. The male desk person was very snarky. Also, this hotel has the longest, never-ending, tiny creepy hallway I’ve ever seen. I would never stay there again.

8/10

Excellent

27 Jul 2026

Meghan

We checked in around 5pm. There was only one staff member working and the line to check in was out the door.

8/10

Excellent

26 Jul 2026

Chloé

The breakfast was good, the staff was friendly and helpful, and the room was clean. We really enjoyed our stay at this hotel!

10/10

Exceptional

20 Jul 2026

wayne

The room was very nice , the staff very helpful, and only a short walk to the downtown area

Friends

8/10

Excellent

17 Jul 2026

Caryn

very clean room nice and quiet will make up room if you ask. If you need ice you have to go to the restaurant and ask them. It would be helpful if this was written somewhere. Nothing is topped up in your room eg had to ask for water and toilet paper. Staff were basically non-existent you saw them once in a while. Breakfast was a buffet which was quite meager. It seems like they don't get a lot of business here so there are not very many amenities. One excellent thing was the train station was right across the street so an excellent location.

Partner

10/10

Exceptional

17 Jul 2026

Robert

Room was clean and comfortable. Staff was helpful. Breakfast was good first day but unfortunately the cook was sick the second day so only a cold breakfast. Parking was convenient

Family_with_children

6/10

Pleasant

14 Jul 2026

Kirsten

Our room wasn't ready at check in time, so we had to wait almost half an hour. Otherwise, the room was fine and staff were friendly.

6/10

Pleasant

06 Jul 2026

Kim

Check in staff was rude and impatient. Soap dispenser was broke so was the hair dryer. No food at buffet.

Family

6/10

Pleasant

03 Jul 2026

Michelle

Premier Inn is very average as far as hotels are concerned. We basically stayed as a place to sleep overnight while visiting the Highlands. Our room was not very clean. We could see dust throughout the furniture. Staff were friendly and helpful. Overall not saying you shouldn’t book it just know what you’re getting into before you book.

Partner

2/10

Poor

01 Jul 2026

Tahani

Terrible breakfast
Not welcoming staff
What amenities? For the cost of the room
Very noisy corridors blocked by cleaning staff who prioritised their convenience over that of the guests
No shower caps no slippers no safe no body cream no minibar
Not coming again

Family

8/10

Excellent

28 Jun 2026

Robert

Handy for shops and Jacobite train. No aircond - would be unbearable in hot weather. Short staffed so long wait to check in and restaurant closed with no warning or apology

Partner

6/10

Pleasant

25 Jun 2026

Cheri

Great breakfast buffet but don’t try to check in early.

Family

8/10

Excellent

31 May 2026

Angela

Good location, close walk to Main Street.

Friends

10/10

Exceptional

30 May 2026

Mellissa

We foolishly assumed that we would have enough time to pick our luggage up and make it back to our train to Glasgow. This was not the case and I phoned the front desk and the young man had our luggage ready to go so we could throw it in the cab and make it back to the train in 7 minutes. Miraculously we made it because of the young man working on May 30th at 6pm who had a line up people to check in and yet had our luggage ready for us. Thank you so much, we made our train and our next hotel reservation because of you!! We really appreciate it!!

Family

10/10

Exceptional

15 May 2026

Eric

Great location

Family

10/10

Exceptional

12 May 2026

Shereen

Super cozy. Restaurant right on site with delicious breakfast. Close to Ben Nevis for hiking and downtown for shopping. Two supermarkets right there. And the train pretty much stops at the door.

Partner

8/10

Excellent

08 May 2026

Carolyn

we enjoyed our stay in fort William and the Hotel was great. I know housekeeping is working overtime and we did our best to minimize our needs. for the most part I felt everything was clean and in good working order but if I could make a suggestion, it would be to clean the carpet next to the baseboards - I know it's a nitpicky thing, but it could make the difference whether someone sees the room as clean or just average.

10/10

Exceptional

07 Apr 2026

Prachi

We had breakfast and dinner at the restaurant attached. Dinner was delicious and catered well to our vegetarian diet. Breakfast was adequate too. The rooms were comfortable and clean. Parking was convenient. Stayed with my husband and 2 kids, would stay again!

Family_with_children

8/10

Excellent

06 Apr 2026

Andrew

A staff member just walked into our room while we were in bed (early evening). She said she was going to give us an extra heater. We never asked for an extra heater. REGARDLESS! She should have knocked first.

Partner

6/10

Pleasant

07 Jan 2026

Daryl

The food and the service in the restaurant was terrible. We waited for an hour to get our pizza while people who ordered after us had already got their steak. Had chase down the staff 3 times and then our pizza turned up burnt

Business Family

10/10

Exceptional

02 Jan 2026

Divin

Very comfortable stay with a clean, well-maintained room.

Leisure Partner

6/10

Pleasant

26 Dec 2025

Kayla

Walking distance to amenities and free parking! Bed was comfortable.
Room was very

10/10

Exceptional

24 Dec 2025

Jonathan

Clean and spacious room

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Ashley

Staff were great. Booking in was easy. Walkable to restaurants

Leisure Friends

10/10

Exceptional

16 Oct 2025

Jean-Marc

The usual Premier Inn, clean, comfortable, quiet. The best location, walking distance to the train station. Two big supermarkets Morrison's and Lidl close by. Only McDonald's around. The only negative point VERY EXPENSIVE (I had to use my points to stay there). Great staff and breakfast. I have enjoyed my stay.

Leisure Self

8/10

Excellent

10 Oct 2025

Benjamin

Clean room and good breakfast.

Leisure Friends

8/10

Excellent

07 Oct 2025

Zenon

A Good Overnight Spot on Our Scotland Tour

It's another Premier Inn that delivers a Premier Inn stay. Friendly staff (especially the young man who checked us in), comfortable rooms, and a very good Premier Inn breakfast. It would have been 5 stars but the condition of the corridors and hallways leading to the rooms does not make for a good first impression. It would be in the ownership's best interest to freshen up these areas as it would make a tremendous difference.

Partner

6/10

Pleasant

04 Oct 2025

Sandra

Good size room and facilities, sadly the restaurants lack of staff ment we had to eat out during very poor weather.

Partner

6/10

Pleasant

30 Sep 2025

kenneth

Hotel very dated

Leisure Partner

4/10

Poor

30 Sep 2025

Paul

Uninterested staff. Rooms in need of updates. Bathroom had wet floor, dirty corners and mold.
Double bed was two singles pushed together with a gap in the middle. Not comfortable.

Partner

6/10

Pleasant

25 Sep 2025

Amanda

Listen the property was very over priced suring our stay in Scotland. It is apparently based on the region and being a popular destination. However the front desk staff and restaurant staff were great. Breakfast was excellent. Easy parking. The building is in need of repair especially the corridor.

Leisure Family

10/10

Exceptional

25 Sep 2025

Julie

Would definitely recommend

This is a great hotel, the rooms were very comfortable and quiet., we enjoyed breakfast and dinner in the restaurant, lots of choice.

The location is great and an easy walk to the old town, there is a grocery store close by to pick up provisions.

Partner

6/10

Pleasant

22 Sep 2025

Shantanu

The Premier Inn in Fort William is a dingy place with really

Friends_and_family Family

8/10

Excellent

16 Sep 2025

Vicky

What we like from that facility was the proximity of everything.
Grocerie store, gaz station and main street for shopping and pharmacy

Leisure Partner

6/10

Pleasant

15 Sep 2025

Sylvia

Shabby room, furniture, small bed. The restaurant was unorganized and were out of many options. The breakfast was bland.

Partner

4/10

Poor

17 Aug 2025

Timea

Buildings are outdated. Surroundings are not groomed either. Rooms are dirty and hot, 26.5 Celsius during the night, we did not get much sleep. Bathroom smelled moldy. I could go on. I would not recommend staying here.

Leisure Friends

8/10

Excellent

17 Aug 2025

Kevin

Acceptable for what we needed.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Michael

Great stay in Inverness along the river. Great restaurant and the on-site brewery/distillery was really great. Would stay here again in a second.

Leisure Family

6/10

Pleasant

02 Aug 2026

Catharina

Die Lage war für unsere Zwecke sehr praktisch. Gleich beim Bahnhof und Parkplatz vor der Türe. Hotel leider etwas abgewohnt und schmudelig.

10/10

Exceptional

31 Jul 2026

Fredrik

Frukosten hos Premier Inn gjorde ingen i familjen besviken. Mycket rent och fräscht på rummet också.

4/10

Poor

31 Jul 2026

Astrid

Innsjekk tok lang tid. Vi fikk opplyst at rommene var klare kl.15.00, men et av rommene i min bestilling var ikke klare før 18.00.
Det var bestilt superiorrom, en av rommene var ikke det. Vi fikk da opplyst at de dessverre ikke hadde den type rom ledig, men at vi kunne få sjokolade og farris til rommet som kompensasjon.
2 av rommene hadde air kondisjon som ikke virket, og det så ikke ut til å bli gjort forsøk på å fikse det.
Hotellet var tydelig preg av dårlig vedlikehold både inne og ute.
Noen av de ansatte var hyggelige og imøtekommende, mens andre var lite serviceinnstilte.

8/10

Excellent

26 Jul 2026

Julie

Le parking très facile d’accès.
L‘Hotel est super bien situé, impossible de faire mieux!
Le Petit déjeuner est vraiment bien, il y en a pour tout les gouts et le cafe est bon! Le personal est adorable !
Il faudrait juste faire attention à ce que les portes des chambres ferment correctement et mieux nettoyer les SBD.

6/10

Pleasant

22 Jul 2026

Berit Falk

Rommet var greit nok. Personalet i resepsjonen var ikke tilstede og når de kom var de kort og sur. Frokosten var dyr og dårlig (lite utvalg). Ellers var det sentralt plassert, med tilkomst via supermarkeds parkeringsplass, ikke det mest tiltalende.

Friends_and_family Family

4/10

Poor

21 Jul 2026

Ria

Wir hatten das Zimmer direkt hinter der Rezeption. Es war sehr laut. Alle gingen an unserem Zimmer vorbei. Am Fenster war der Parkplatz. Auch hier gingen alle vorbei. Die Fenster kann man nur 15cm öffnen. Keine Klimaanlage. Die Lage ist aber sehr gut. Man kann zu Fuß in den Ort gehen. Supermarkt ist gleich gegenüber...

Family_with_children

8/10

Excellent

21 Jul 2026

Valentin Csongor

Bra parkering och trevlig personal.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Mathilde

Fint nok værelse. Men virkelig varmt. Der var en fin ventilator, men når man er 4 på værelset kniber det. Personalet i restauranten var søde og hjælpsomme. Men ofte var kaffemaskinen i stykker. Generelt bærer hotellet præg af at være lidt slidt og udeområdet kunne godt bruge en kærlig hånd.

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Sandra

Es ist ein nettes Hotel, allerdings mussten wir 4 Tage darauf warten das unser Zimmer gereinigt wurde nachdem ich es zweimal angefragt hatte!!! Und auf Nachfrage war das Personal etwas genervt...
Obendrein wurde gerade das Restaurant \"überarbeitet\" dementsprechend hab es nur 4 Gerichte abends zur Auswahl und das Frühstück war auch rar besetzt mit Lebensmitteln.
Es hätte Potential ein tolles Hotel zu sein, vor allem da die Lage großartig für Tagesausflüge ist und ein gigantischer Supermarkt indem man alles bekommt direkt nebenan und der Parkplatz vom Hotel ist riesig, da bekommt man immer einen Platz! Zusätzlich ist es preislich für die Gegend voll in Ordnung!

Family

8/10

Excellent

14 Jul 2026

Juan

La habitación amplia, limpia y muy bonita. El hotel es super acogedor. El desayuno delicioso!! Muy lindo hotel.

Family_with_children

6/10

Pleasant

09 Jul 2026

Groenen

Kamer was net maar zeer gehorig.