The Glencoe Inn

10/10

Exceptional

09 Nov 2025

Malcolm Douglas

The staff was wonderful and rooms were clean. They had a great outdoor space and beautiful indoor sitting areas. The food was delicious

Leisure Family

4/10

Poor

28 Oct 2025

Rachel

Advertised as a five star and no way was it. The whole place looked tired and worn. No lift and no lighting in the car park or the paths too and from. Staff overall were friendly but quite blunt when asked if we could check in early. Did sort an issue for us quickly but the alternative room had a strange smell. Also decor everywhere as dark and layout odd so had to go through a series of doors to find the resatuarant. Location was good but room position didn’t make the best of the views. All we could see was a flat rood, satellite dish and the back of the building which had a fish and chips restaurant. On the plus side the inroom teas and snacks were good. No lightjng in area where the kettle and wardrobe area were which was odd

10/10

Exceptional

22 Oct 2025

Mandi

Charming

The staff were welcoming and the service was great. The room was charming and spacious with a soaker tub and complimentary robes, coffee and tea. The lobby area lounge was beautiful.

Partner

4/10

Poor

17 Oct 2025

galen

The staff attempted to be accommodating but there was really no organization. The dining in the are is basically 0. Reservations were required at the inn, although there wasn't anyone there. Crazy separation of dining rooms with rules for each. NOT close to a.5 star place

Leisure Friends

6/10

Pleasant

02 Oct 2025

Scott

Staff were very friendly and engaging. The room was clean and comfortable. The shower was terrible, no pressure at all. The restaurant was nice, but the food was way overpriced.

Partner

8/10

Excellent

22 Sep 2025

Cindy

We arrived around 9pm. The young man in the office did not greet us upon entry. He showed us to our room. Husband asked if he could add 3 postcards to their outgoing mail. The man suggested instead he walk (in the rain) a few blocks to the post office. It took 30 minutes. By the time husband returned, the young man had left, they took away the free whiskey decanter and said the cash bar was also closed. The whiskey bar was the cool factor, the reason i booked here. Very disappointed in the lack of customer service. The room was tiny and we had to carry our luggage up a flight of stairs juggling a door at the top and another at the bottom. Glencoe Inn doesn't even compare to the Glengarry Castle which was beautiful, spacious amd had excellent customer service - AND cost less! I would not go back to Glencoe Inn. For $359 USD for one night, i expected top notch service but instead got that of a Motel 6. Had I spent half that price, I'd be ok with it, but not for what we paid.

6/10

Pleasant

22 Sep 2025

Jordyn

Kind of a weird property? Smelled strange, perhaps just old. Out of date restaurant menus on the website, dull atmosphere in the “fancier” restaurant. Don’t bother with the fish and chips place, the driest and most bland I’ve ever had. There was a stain on one of the pillowcases in the room. Overall the stay was just okay

Leisure Partner

6/10

Pleasant

19 Sep 2025

Keenan

??

Leisure Partner

4/10

Poor

18 Sep 2025

Amble

Terrible rooms

The room was really small with a bunk bed. No chairs or space for the luggage. There was no elevator and with my back problem the staff while checking out was rude and initially refused to help but finally brought it down.
It is in a very nice and convenient location. There was no food at the restaurant for vegetarians.

Partner

6/10

Pleasant

11 Sep 2025

Scott

The Inn was quite shabby and they were unprepared for the number of guests they had. Of the five or six items on the menu in the restaurant two were unavailable at our seating. A relatively limited breakfast was 19 pounds per person. Definitely not worth the rate.

2/10

Poor

09 Sep 2025

Jeremy

Pretty run down and pretty expensive. Dog odour in our room was strong

Leisure Partner

8/10

Excellent

20 Jul 2025

Verified traveler

The staff at the hotel were helpful but we had several challenges during our stay that were a bit out of their hands (power outage, etc). Bright spots were the hot tub access outside and staff help. Downsides was that the family bunk room we booked was surprisingly tiny (like we had to take all but one suitcase back to the car because it was too small to even have them there). Pictures didn’t convey this and Staff said the Hotel is due for a refresh, so maybe in a year it will be

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Fiona

Very nice hotel with really helpful and friendly staff.

8/10

Excellent

06 Jul 2025

Aimee

Lovely staff that tried very hard to accommodate. Several items not on menu as stated. Great rooms and really comfortable.

Leisure Family

4/10

Poor

03 Jul 2025

Apurva

The bald (sry) server was actually shaking his head in despair to see us arrive om time for breakfast. Its as if he did not want us there. Being an american I did confront him, if you dont want us here we domt need to eat here. He said ' no no its ok its fine' People come here om vacatiom. It shouldn't feel like a hospital where everyone is in pain. The property itself is very old not like how it looks on photos. They pretty much put a lipstick on a pig. Please spend ypur money elsewhere.

Leisure Family

6/10

Pleasant

23 Jun 2025

Rich

Quite difficult to access the room with luggage. Car park is a long walk.

Leisure Family

6/10

Pleasant

17 Jun 2025

Maria

The price is insanely high for what you get. I feel robbed.

Friends_and_family Family

4/10

Poor

02 Jun 2025

Carly

There’s a lot to say about this place. I had initially booked it back in fall 2024 and hadn’t seen the poor reviews. The week of our stay I had a bad feeling about going to stay at this hotel, and I read the reviews and almost cancelled our trip to the area and changed our route. I wish I had. The hotel itself is located pretty centrally in Glencoe. But beyond that, it was nowhere near as advertised on the website. Our room was free of clutter, but very dusty. It seemed to only be clean of debris on the floor, but all the trim had a thick layer of dust on it. The bathroom also looked to be nice upon first look, but the shower head had a lot of black build up on it. We also had a completely backed up shower drain that caused water to spill over the lip of the shower. The hotel advertises having restaurants but no availability and hours change constantly. It should not be advertised as a five star hotel and I regret staying.

Leisure Family

6/10

Pleasant

24 May 2025

Andrew

Very noisy dogs in bar made eating in the restaurant unbearable

4/10

Poor

23 May 2025

Matthew

Let down

The food at the hotel restaurant was terrible. Even tho they claim to be 5 star fine dining.
The staff were very kind and helpful but just seemed undertrained. Our room was small hot and stuffy just didn’t match the high price.
The bar wasent staffed to make any cocktails
Overall just too high of a price for what it was

Friends_and_family Family

6/10

Pleasant

21 May 2025

Jill

We were just there 1 night. Got in late. Dinner at restaurant was good as was breakfast. Rooms are very small. Double size beds. No a/c. There was a fan in the room.

Staff was friendly and provided good service. Would not book again due to size of bed and room. Would go back to restaurant

10/10

Exceptional

18 May 2025

Krystal

Great old hotel with character and a fantastic shower, robes, and slippers.

Leisure Family

4/10

Poor

15 May 2025

Verified traveler

Nothing like pictured

The photo s and description on hotels .com are nothing like the actual hotel. It is located on. Busy noisy road. The shower in our bathroom did not work. They say they have 2 restaurants and 2nars. In actuality there is Fish and Chips and Pizza restaurant attached. The main dining room is nothing like in the photos and they have no staff there. The bartender from the next room is trying to service both areas

Partner

8/10

Excellent

14 May 2025

Debra

Our stay was nice. However, there could be improvements in the dining experience. We ate in the “Fish and Chips” and the “Pizza” restaurants. They’re all the same, same cook. The food was fair. There’re aren’t other options in Glencoe. The location was nice, the staff friendly. It was only the food options that were a miss.

Leisure Partner

2/10

Poor

14 May 2025

Stphen

Picture on website and description of five star inn totally deceitful. On main road and lucky to be two star. Walked out of dining room as seated next to table where people had left most of their meal. Price was a rip off . We got two nights in the West End of Glasgow for that price. Will be writing when home for compensation

Leisure

4/10

Poor

29 Apr 2025

Paul

Room very dusty, carpets . Furnishings looked grubby throughout the hotel. Lack of staff tge staff who were there were running about literally to get everyone served. Limited menu for dinner, breakfast poor, limited offer in bar. Horrible smell in corridors.lounge area nicest part but even that could do with a good clean . Definitely wouldn’t book again.

Leisure Partner

8/10

Excellent

29 Apr 2025

Nick

Close to busy road and a bit noisy if you have rooms facing the road. Friendly staff.

Leisure Partner

4/10

Poor

28 Apr 2025

Verified traveler

Convenient but a bit uncomfortable

Location is nice, hotel is quaint, but the bed mattresses are awful. Woke up with the worst back pain ever.

10/10

Exceptional

22 Apr 2025

Jennifer

Glencoe Inn is amazing. Will definitely stay there again!

Friends_and_family Family

4/10

Poor

15 Apr 2025

Armando

Disappointing Stay - Misled by Listing

Our recent stay at the Glencoe Inn was far from the pleasant experience we expected based on the listing. From the moment we arrived, it was clear the property did not meet basic standards of comfort and cleanliness.

To start, our room lacked basic amenities like slippers, which were advertised as included. The bathroom was unclean, with dirty toilets that should have been properly sanitized before our arrival. Worst of all, there was no hot water, making it impossible to freshen up after a long journey.

Given these unacceptable conditions, we made the decision to cut our stay short and flew out just a few hours after arriving. We feel thoroughly misled by the property’s description and are now considering filing a formal complaint with hotels.co.uk for promoting a stay that did not match reality.

The Glencoe Inn needs significant improvements in maintenance, housekeeping, and transparency before it can be recommended to other travelers. Until then, I would strongly advise others to look elsewhere for accommodation in the area.

Friends_and_family Family

10/10

Exceptional

14 Apr 2025

Deanna

Amazing stay in Glencoe

Amazing stay when in or around Glencoe. Service is amazing. David is very helpful and there for breakfast to dinner to ensure you have all you need.

Friends_and_family Friends

8/10

Excellent

13 Apr 2025

Michelle

Very comfortable bed / room, though quite small (and a bit pricey at £275 room only). Some weird plumbing noises but otherwise a peaceful stay in a nice setting. Room decor was tasteful and bed linen of good quality.

Leisure Partner

10/10

Exceptional

10 Apr 2025

William

Great spot great service in Glencoe.

We had a wonderful one-night stay. Scott (reception and overall guest services) and Roman (waiter and barman) were both fantastic.

Food was incredible at dinner and breakfast.

Very close to Hidden Valley trailhead for the hiking crowd.

Partner

10/10

Exceptional

05 Apr 2025

Lisa

The area is absolutely beautiful. Nice quaint bar area that played Scottish music that we really enjoyed.

Leisure Partner

4/10

Poor

27 Mar 2025

Conner

Absolutely lovely staff, but everything else was severely lacking and I have no idea how this hotel could have five, four or even three stars.

I've never stayed in such a noisy hotel with such low quality beds, even at places that were $50/night (and this was 4x that). I could hear my neighbors down the hall having sex (they weren't even that loud). Every footfall in the hallway past my door was audible from inside the room. I could give a transcript of quiet hallways conversations at 5 in the morning.

The beds were abysmal. The sheet pulled back a bit and the mattress appeared to be yellowed and old. Mine, a double, was topped with two separate mattress toppers, which I assume they thought would breathe life into the ancient mattress, but only meant that a crevasse would open up in the center of the bed as they separated during the night.

Regarding cleanliness, the carpet in the room had multiple huge red stains from who knows what. The main areas outside the upstairs rooms seemed clean, though.

The hotel was understaffed during my March stay. It's very large--a pizza and fish & chips restaurant, a bar, the hotel restaurant, and another bar, but they only had one and a half people operating all of it. There were long periods where no one was around to help, and when he did appear he was clearly run ragged. Respect to him for trying, but the hotel needs to have more staff outside high season.

Cannot recommend.

Leisure Family

10/10

Exceptional

26 Mar 2025

Ian

The view needs to be seen and the food was excellent.

Leisure Partner

10/10

Exceptional

19 Feb 2025

Ryan

Our room was very comfortable, though the view wasn’t great as it overlooked the restaurant. However, this was more than made up for by the lounge area—a quirky hidden gem! It was a nice space to relax, though it felt a bit eerie since we seemed to be the only ones using it, despite the inn being full.

The staff were helpful and kind, and we received a warm welcome from Scott, which set a nice tone for our stay. The breakfast server (unfortunately, I didn’t catch his name) was also great—very friendly and made our mornings more enjoyable.

That said, the food was quite expensive, and there were very few vegetarian options, which was disappointing. The lounge bar could have been open more often, and it would have been nice if they served beer.

Overall, a good stay with a few small improvements that could make it even better!

Leisure Partner

10/10

Exceptional

01 Feb 2025

Kate

Lovely hotel

What a lovely, friendly hotel. From the night manager to the restaurant staff & day reception staff you couldn’t meet a friendlier more helpful bunch. I stayed for one night with my two children in a really cute & quirky double bunk bed and wished we could have stayed longer

Friends_and_family Family

6/10

Pleasant

04 Dec 2024

Connor

Area was gorgeous but they’re extremely short staffed and I think working on renovations. Smelled of mildew upstairs and parts of the hotel were closed off.

Staff was great though

10/10

Exceptional

20 Nov 2024

Verified traveler

We had dinner at the Inn restaurant one night. I have to say it was one of the best meals we had during our vacation! Superb!

10/10

Exceptional

20 Nov 2024

Allen

Good staff and great food

Leisure Family

8/10

Excellent

13 Nov 2024

Quinn

The property is under a transformation and it will be lovely and we enjoyed it. The dining staff were rude and extremely slow, we waited at our table for breakfast for 20 minutes before we even set eyes on someone. The staff at front desk were friendly, but knew very little about the area and what it had to offer.

Leisure Partner

6/10

Pleasant

07 Nov 2024

Leigh

Bed was so small.

Partner

10/10

Exceptional

10 Oct 2024

Karen

Quaint welcoming

Leisure Friends

8/10

Excellent

07 Oct 2024

Kelsey

Nice place but pricey for what you get

Cute place. Cozy, Hot tub could have been hotter. Sauna was nice. Had a good dinner at Moss. Hotel was over priced for the experience.

10/10

Exceptional

26 Sep 2024

Anthony

This place is in a great location. It has two onsite restaurants and is close to all of the Glencoe sites. Beautiful surroundings!

Leisure Family

8/10

Excellent

24 Sep 2024

susan

Very small rooms and not many choices for dining in the area

Leisure Partner

10/10

Exceptional

15 Sep 2024

Katie

This hotel is in a great location for exploring the local area. It is well kept and clean. The dining options were good and the staff was excellent.

Leisure Partner

10/10

Exceptional

28 Aug 2024

Talia

A very nice stay for couples.

Leisure Partner

6/10

Pleasant

26 Aug 2024

Kandice

My expectations of this property were likely too high but they were based on the price I was paying. The conditions are very basic. The water pressure in the bathroom was a trickle and I was unable to wash my hair because of it. It is very clean and that was nice. Breakfast was good. The other dining options were expensive for the quality and service was spotty. Staff was friendly.

Leisure Partner

10/10

Exceptional

19 Aug 2024

Catalina

We loved our stay at the Glencoe Inn. The staff were wonderful, so accommodating and the Inn was beautiful and clean with great dining options.

Leisure Family

10/10

Exceptional

19 Aug 2024

Nicolas

Lovely Staff

The staff was so lovely and made us feel very welcome. The location is very quaint and quiet. The rooms don’t have frills, but you don’t need them in the highlands.

Partner

4/10

Poor

29 Jul 2024

kathy

Very understaffed especially for the kitchen. Overwhelmed by just a couple of parties. My room had a dirty towel still hanging in the bathroom and a dirty water glass.

10/10

Exceptional

29 Jul 2024

Katrina

Beautiful property and in a gorgeous location.

Leisure Family

8/10

Excellent

07 Jul 2024

Verified traveler

Lovely old Inn

Lovely old Inn in the town of Glencoe. Being an older building tended to be a bit of a maze. We had a back room with view of the garden. There was a spa and sauna there but due to weather did not partake. Others did. Is not as deserted looking as the picture and more part of the township.

Partner

2/10

Poor

19 Jun 2024

John

Dirty and unaccommodating.

Leisure Partner

8/10

Excellent

16 Jun 2024

Verified traveler

The cozy double is quite small, but since the price is on the higher side, we made do. The bed took some getting used to. It’s a little lumpy, and there was a dripping sound in the wall that also took some getting used to when it was a stormy night.

6/10

Pleasant

14 Jun 2024

Venkat

Property needs updating , bed was very uncomfortable and the decor very dark

Overall I will avoid next time I’m in this area

Leisure Family

10/10

Exceptional

10 Jun 2024

Peter

The location is beautiful!

10/10

Exceptional

04 Jun 2024

Chelsey

They were lovely!!

Leisure Partner

10/10

Exceptional

03 Jun 2024

William

Staff is increíble! Courteous, friendly, funny! They made us feel at home. The restaurant have delicious meals. We ate dinner and breakfast and they were fantastic. Definitely will book again when visiting Glencoe in the future. Also the location is perfect, close to the most beautiful points of interest. Great room, fantastic shower!

Leisure Partner

4/10

Poor

26 May 2024

Paul

Old property with a severe lack of water pressure and hot water. Beds were worn out. Walls were thin. Plenty of parking. Attached restaurant. Check in host was nice. Good location

Leisure Family

8/10

Excellent

13 May 2024

Bill

We had a grand time. Good home base for exploring.

Leisure Friends

8/10

Excellent

13 May 2024

Dan

Wonderful place!

8/10

Excellent

08 May 2024

Amy

We loved the live music at the bar, and the convenience of the restaurants. Beautiful surroundings! We weren’t blown away by the room (we had the most basic double) but everything else was great!

Leisure Partner

8/10

Excellent

05 May 2024

Skipper

Glencoe Inn was a great spot. We had room 16, complete with claw foot tub in the room. We took advantage of hot tub and sauna right out our door. Manager and bar tender were fantastic. Having said that, they were very short staffed and would recommend self serve breakfast. We took 5 mile hike and would recommend.

Leisure Partner

6/10

Pleasant

27 Apr 2024

Pam

5 star rating is misleading.

Leisure Partner

8/10

Excellent

13 Apr 2024

Tracey

We spent a night at the Glencoe Inn so that we could explore Glencoe. It is extremely convenient as a location for that. Little pricey as an exclusive option in that area, but the room was spacious and well kept. Cute restaurants attached. Petrol station and convenience store next door. It’s right on the highway but not too much noise. Staff was very friendly. Overall great stay and we would choose them again if exploring Glencoe.

Leisure Partner

10/10

Exceptional

25 Mar 2024

Caleb

Great place to stay, clean rooms and staff was very friendly. Would definitely stay there again.

Leisure Partner

10/10

Exceptional

21 Mar 2024

Colin

Extremely quiet inn with old world charm in an absolutely stunning area. A little dated in terms of amenities but still incredibly pleasant and peaceful.

Leisure Partner

10/10

Exceptional

17 Mar 2024

Keith

Charming in a very area appropriate and old school way (there was a rotary phone in the room and fire places warming the common areas). It was so warm and welcoming. My teenage son loved it and I can't over state how comfortable the property felt. The two different women at the front desk were very friendly,helpful, and gave great guidance on local hiking.

Business_and_leisure Family

6/10

Pleasant

16 Mar 2024

John

Rooms very small, bathroom was very tight. Beatiful setting but a little pricy for what you get.

Leisure Family

8/10

Excellent

17 Feb 2024

Verified traveler

Amazing staff, loveley hotel.

The bed wasn't my favourite and it was very warm in the room even with the radiators off so had to have the window open but the rest of the room was really nice. Great bathroom and lovely decore in the rooms. Free parking with lots of room out the back. The staff were absolutely amazing we were arriving well after hours but the lady on the desk arranged for us to still get our room completely hassle free. Breakfast was also very good.

Partner

8/10

Excellent

07 Feb 2024

Verified traveler

Glencoe is beautiful

Cute spot - Glencoe is beautiful

Partner

10/10

Exceptional

07 Feb 2024

Rebecca