Baan Laanta Resort & Spa

Thailand , Koh Lanta
KO LANTA, Moo 5, Lanta Yai, Koh Lanta, Krabi, 134
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20 reviews shown

2/10

Poor

07 Jan 2020

Jake

Worst hotel customer service experienced

Worst hotel experience we've honestly ever had. Our air con broke one night into our stay so the room was a sweat box. We had a total of 6 people come in to our room to confirm it was broken, they said they could offer another room to so we packed up our stuff ready to move then they retracted the offer saying they had no room availability. It was only when I asked for a refund for the rest of our stay that they then miraculously found a spare room for us to spend 1 night in and called out someone to fix the air con in our existing room.
But the hilarious thing was that we went to the other room they offered up and there was a guy in there fixing the air con there too as it was also broken.
We completely understand that these things happen with technology however the staff were lacking ownership of the issue and made us feel as though we were being difficult.

Honestly such a shame as it's tainted our holiday experience with all the stress of being hot and bothered, packing and unpacking and trying to ensure the issue was resolved so we could sleep comfortably.

Partner

10/10

Exceptional

26 Feb 2019

Michael

Super chill

Very relaxing area. The beach is not crowded or over run with full mooners. The people running the place are so nice and the message at this place is great.

Partner

8/10

Excellent

17 Nov 2018

Romy

Lovely stay at Baan Lanta

We had a lovely stay at Baan Lanta. The area is beautiful, and the individual bungalows on the resort were really attractively set around the pool. The staff were all fantastic and so helpful every time we needed anything. My only issue was that the bed was initially far too firm for me (I’m sure it wouldn’t be forothers though) and gave me back ache the first night. But they immediately re-made the bed with extra padding underneath the sheet, and I was very comfortable thereafter. They also offered me a free massage too! I also did a padi open water course with scuba fish just up the toad, and the resort was incredibly convenient located for this (I just walked along the beach to the jetty every morning, around a 4 minute stroll, avoiding a pick up and drive). Thank you Baan Lanta for a lovely stay!

Partner

8/10

Excellent

02 Apr 2018

Jelena

Romantic beach

I liked authentic design of bungalows, it was also spacious and luxurious, looking beautiful. Beach is charming - there are few restaurants right on the beach with tables in sand, in evening it becomes quite romantic

Partner

4/10

Poor

31 Jan 2018

christian

But Very Nice pool

I Think that the hotel was a bit torn Down. Repair not done with respect for original architecture (fine old Wood repaired with plywood). The staircase need to be renewed.

Partner

8/10

Excellent

28 May 2017

Verified traveler

Wonderful view of the beach and the hillside. Nice relaxing atmosphere and adorable staff.

8/10

Excellent

08 Mar 2017

John

Great location friendly staff

Great part of the island

Partner

10/10

Exceptional

08 Jan 2017

Gordon

Cozy Bungalows above a Quiet Beach

We live in Thailand, and so we've been to many islands and many resorts. This was one our all-time favorites. The staff were extremely kind and attentive, the location was at the quiet end of Koh Lanta, and the food and beachfront ambiance were great. We had easy access to many of the tours offered on the island, from snorkeling at nearby islands to kayaking amongst the mangroves to hiking in the national park. We rented scooters for the day, visited the local waterfall, watched other people ride elephants and ate lots of good food. As for the property itself, it's neither at the top end nor the bottom end in terms of price and comfort, but it was just right for our tastes -- not too fancy, not too basic. The nearby \"town\" is a bit unkempt and could deteriorate further in the near future as more and more people build hotels and shops ... and inevitably it seems throw their trash by the wayside. But the resort itself is tidy and somewhat secluded at one end of a longish the beach. All in all, a great stay that we'll remember for years.

Family

8/10

Excellent

28 Feb 2015

Lovely staff....Hotel needs T.L.C

We arrived just before 11pm,the reception was in darkness,but two lovely girls soon appeared and helped us with our cases. All chalets are up quite steep steps,so a degree of fitness is required. All the staff were extremely friendly and helpful, and could not be faulted in any way. Our room was cleaned every day, and we had different towels for the bathroom, the pool, and the beach. Breakfast was good with a choice of eggs, and fruit, cereal, juice, and a rice or noodle dish,along wth toast and different Thai sweet dishes.
At night there was a big selection of fresh fish to choose from, which could be cooked as you requested.
The beach was clean, although a bit rocky in places, and there are sun beds and umbrellas.
Once out of the hotel there are a few little shops, and cafes, and a 7/11.
There are also a couple of tuktuks for hire, or you can go on boat trips, or walk along the beach to a couple of other bars and restaurants. This is the quiet end of the island, which is perfect if you don't want to be in a busy noisy place

8/10

Excellent

15 Jul 2014

corinne

Natural Thailand - Bungalows on the beach

Neat, small (15 only ) bungalow style accom right on the beach, less touristy, 7/11, doctor, pharmacy 1 min away! Great pool, on the same beach as Pimalae resort so awesome location but not big shopping area if that's what you are after!! Ok for families, roomy rooms room 15 best, 1,2,3 Seaview also... Others around pool!! Cheers

10/10

Exceptional

28 Jan 2014

Robyn

Quite far from main Lanta areas, but that can be a good thing!

Partner

10/10

Exceptional

20 Jan 2014

Matthias

Value: good value for money; Service: Very friendly and helpful;
We would book this place again

Partner

4/10

Poor

10 Feb 2025

Inge

Rengøring

Noget slidt hotel, rengøring incl tømning af toiletspand kun hver 2. dag.

Partner

4/10

Poor

28 Dec 2019

Verified traveler

... ziemlich runtergekommen, überteuert... Ausstattung und Pool war gut...

Leisure Family_with_children

6/10

Pleasant

23 Jan 2019

Patrick

Tres bien placé mais vétuste.

Un hotel tres bien placé, avec terrasse sur la mer. Un personnel souriant et attentif,
Mais des bungalows, qui pourraient avoir beaucoup de charme, mais qui sont vetustes, à la propreté limite, les installations obsolètes, la literie inconfortable.
Bref, ça ne merite qu’une étoile!

Partner

6/10

Pleasant

17 Feb 2018

Verified traveler

3 Nights at Baan Lanta (Feb 17)

We spent 3 nights at Baan Lanta Resort (Feb 2017)
Pro:
- friendly hotel staff
- pool
- we booked our motorbike there which was fast and uncomplicated. The bike itself was in good shape
- the rooms are nice by itself (but also see cons)
- close to the beach
- good bars and restaurants nearby

Cons:
- the beach has a lot of boats
- the rooms are run down and need (at least in some aspects) a renovation
- at least our room was not clean (window, floor)

8/10

Excellent

01 Feb 2018

Floriane

Cadre sublime, propreté sommaire

Le cadre est magnifique, l'hôtel donne sur une plage superbe et peu fréquentée, le rêve si vous voulez du calme. Jolie piscine très agréable. Par contre prévoir de nombreux escaliers de bric et de broc pour accéder à votre chambre. Propreté vraiment pas suffisante à mon goût (draps pas changés en 7 nuits!) et salle de bain sommaire...Mais grâce au cadre on a passé un bon séjour.

Partner

6/10

Pleasant

18 May 2017

Daniel

Nice looking Hotel with Rats in room

Hotel piękny, fajnie zlokalizowany, przy samej plaży, obiekt godny polecenia. Pokój w fajnym stylu, łazienki mogły by być odnowione. Śniadanie słabe, i szczur mieszkający w pokoju z gośćmi. Udało się go zauważyć, w nocy słychać jak chodzi a w miejscach gdzie może przebywać rozsypana trutka dla gryzoni, to znaczy, że obsługa wie o problemie.

Partner

8/10

Excellent

24 Apr 2017

Verified traveler

Хорошее расположение, изношенные номера

Отель не оправдывает свою цену.
Первый номер, в который нас заселили, имел дефект: вода из кондиционера каким-то образом попадала обратно в номер через стену.
К счастью, нас переселили в другой номер. В нём был очень громкий кондиционер, даже на самом тихом режиме он устрашающие грохотал и мешал спать.

В номере темно. Окон много, но они все зашторены, и подъёмные механизмы штор не работают. Освещение слабое - почитать вечером в номере будет проблематично. Зато есть фонарик :-)
Вообще всё оборудование в обоих номерах было старое.

Сами виллы выглядят романтично, и впечатление могло быть позитивным, если бы всё работало исправно - шторы, свет, сантехника, кондиционер.

Из плюсов:
- близость главного пляжа
- хороший завтрак
- рядом 7-eleven

Partner

8/10

Excellent

06 Jan 2017

Henrik

Dejligt hotel nær stranden

Dejligt hotel med restaurant ud til dejlig bugt og strand. Swimmingpoolen så ikke lækker ud. Om det var fordi den var bygget af brune fliser eller vandet var grumset ved jeg ikke, men den var ikke indbydende. Havde et dejligt værelse med havudsigt, dog generet af for høj beplantning. Der var en del støj fra nærliggende barer.