Name: Woodspring Suites Nashville Airport
Address: 515 Metroplex Dr, Nashville, 37211, US

8/10

Excellent

01 Aug 2026

Herbey

Good

2/10

Poor

31 Jul 2026

Ronald

The hotel was very dirty and did not feel safe. When we checked in, we were told the best place to park was where we could keep an eye on our car, which immediately raised concerns about the security of the property. Overall, it was not a comfortable or reassuring experience, and I would not choose to stay here again.

2/10

Poor

29 Jul 2026

Kelsey

The pictures are very misleading. This is an extended stay type place. It seems some people live there. The front desk closes after 8 and you have to call a cell phone number to get someone to check you in after that time. Once we got to the room we felt extremely uncomfortable and immediately checked out and left. I haven’t received a refund and I’m not sure if I will.

2/10

Poor

28 Jul 2026

Tinesha

The room I checked into was overly disgusting it looked like it hadn't been cleaned at all. There was dirt, dust, and hair in multiple corners and areas of the room. The clean tucked sheets had hair and food crumbs under them there was a big stain on the top sheet of my bed and there was a live roach on the \"clean\" towel in the bathroom. There was also an awful smell in the hotel in general it smelled in the hallway the elevator and my room it was terrible

2/10

Poor

27 Jul 2026

Jasmine

People lived there , a lot of dogs, loud people. I thought I was at a rehab hotel. Horrible bathroom lighting and it’s literally the only mirror in the room. Cheap metal bed that looked nothing like the photo. Hotel desk left about 6pm

10/10

Exceptional

27 Jul 2026

Felipe

Good for a short stay or long stay , regardless they’ll take care of you .

8/10

Excellent

25 Jul 2026

Knigha

Everyone was great but the Manager was really un empathetic to my travel issue and not trying to help me check in. Lost my card while traveling and had to call family in TX to find someone from TN to come swipe a card for 20 room deposit but I paid online for a full week

Family

6/10

Pleasant

19 Jul 2026

Mahder

Hhhhh hhhh hhhgh hghhh yhhg

2/10

Poor

08 Jul 2026

David

Warning: My room smelled so bad like a cigar they had to bring in fans, but not only that I had some type of what appeared to be body fluid on the wall. The toilet was broken and no shower curtain were the main issues. I contacted Expedia and sent them pics but they couldn’t refund me because the hotel wouldn’t answer the phone. Then when the hotel agreed to me personally they would refund me, they never contacted Expedia. I had two rooms rented in this hotel. Do not go!!

Family_with_children

2/10

Poor

28 Jun 2026

Faith

This is possibly the worst place I have ever stayed. I would not recommend staying here EVER! It was dirty and broken, the rooms were not ready, the staff did not care, it smelled heavily of smoke and had burns all over the rooms from cigarettes. Horrible!

Family

4/10

Poor

10 Jun 2026

Kendrick

This facility has some good features. The appliances were above average. However, when we arrived there was flood damage that occurred when a guest knocked off a fire sprinkler head, so NO handicap accessible were available. This was a problem for my wife, who could not get out of the tub of their standard room. The office was closed, but a Woodspring employee named Jay helped by supplying towels to create a pile ramp that she could back up & out- otherwise I would have had to call the fire department to help extract her because I tried & could not. Otherwise, there are OTHER ISSUES. There is a water problem that seemed to ooze out of the vinyl planks in the bathroom that took awhile for me to figure out. The shower curtain does not stop the water from wetting the floor even when the curtain is carefully placed INSIDE the tub. The curtain isn’t sufficiently waterproof. A second problem is that if you run the water in the bathroom sink, it leaks water onto the floor badly enough to create a pool of water that not only wets the bathroom floor, but passes under the bathroom wall to form a pool in the bedroom! This is room 127. Too bad. People need a hotel for trades people & people intending to do tasks, not a vacation like the Four Seasons hotels. I needed a working suite to help move my daughter. There is a need for a hotel to serve the purpose with no need of a bar, hot tub, etc. I just wish the maintenance was up to industry standard.

6/10

Pleasant

08 Jun 2026

Christina

Very dirty but room was okay for the price. Also, looked a lot better from the outside.

Partner

2/10

Poor

07 Jun 2026

Jace

There was a pipe leak that left 3 floors vacant and I wasn't notified until I arrived and had to find another hotel.

2/10

Poor

03 Jun 2026

Rebecka

This hotel was very unclean. The first room they gave was not clean with garbage in floor and no sheets on the bed. The front desk apologized and gave us a second room next to the first one. The second room had the bed made up but the fridge was spattered with something red all over the front. The floor was filthy, mold growing in shower, trash still in trash cans. We left and found other accommodations. I would not recommend this hotel.

Pet

2/10

Poor

31 May 2026

Gabriela

Just awful everything about it

2/10

Poor

24 May 2026

Berkima

This place looks nothing like the pics!! Wrong choice!!!

2/10

Poor

22 May 2026

Marwan

Very bad place I end up leaving no internet no one on the counter to check in if your flight was late

Business

2/10

Poor

20 May 2026

Randal

No towels in the bathroom - only a floor mat. Small roaches in the kitchen sink.
Never again!

Partner

2/10

Poor

18 May 2026

Silvia

The staff was nice, and they changed our room. However, the shower was broken and water leaked out everywhere. The room looked old and poorly maintained, with peeling cabinets and worn furniture. The blankets had cigarette burns, and the hotel hallways were dirty. The entire place smelled like food and cigarette smoke. The air conditioning also did not work properly.

Partner

2/10

Poor

17 May 2026

John

First

2/10

Poor

12 May 2026

Cheryl

I prepaid through Expedia and yet two days before I had to checkout the staff said I needed to pay $350 and harassed me for my remaining stay until they gave up on that demand. Very crooked folk. There was dog poop in the stairway and the place reeked of weed. Don't stay here.

Self

2/10

Poor

05 May 2026

Taylor

This was the first time I have ever not slept in a hotel that I booked due to it being so dirty. Our bathroom light did not work, hotel smelled horrible, room was dirty. Left immediately.

Friends

6/10

Pleasant

05 May 2026

Isaac

It was the quintessential extended stay experience. Staff was friendly, and are doing their best to provide excellent service.

The quality of the rooms, on the other hand, left much to be desired. The water temp in the shower seldom went beyond lukewarm.
There was a hole in the dimensions of a 2×4x6 in the wall around the sprinkler. The smoke alarm was tampered with. The entire property smelled like cigarette and cheap weed.

As far as a budget stay is concerned, it was exactly what I expected. Basic maintainence does need to be done to ensure adequate lodging.

Self

4/10

Poor

27 Apr 2026

Elizabeth

Hallways and Elevator were disgusting. My smoke/fire detector went off because I evidently took a hot shower. I could not get anyone to answer the phone at the front desk.

2/10

Poor

24 Apr 2026

Tiffany

The room was not clean the linen was dirty and stained there was hair in my shower and inside the fridge and freezer terrible smell experience I will not be back

2/10

Poor

22 Apr 2026

Julie

Worse place I've ever stayed. Beds are nasty. People constantly up and down and outside day and night. It was a apartment complex. Though pet friendly, there were tons on dogs everywhere. Avoid this place if your looking for a nice clean place to stay

Partner

4/10

Poor

22 Apr 2026

Dallas

Asss and cold

Partner

2/10

Poor

20 Apr 2026

Aman

The checkin process is a mess and ended up assigning the same room to 2 different people. My luggage was thrown out in the corridor by another guest. I want a refund, please avoid this property at any cost

Self

10/10

Exceptional

18 Apr 2026

Layda

Friendly staff ... needs improvement

Partner

2/10

Poor

17 Apr 2026

Devin

They didn’t care what you did even tho it say no smelling the whole first floor smell of weed and cigarettes

Partner

2/10

Poor

17 Apr 2026

Domonique

We didnt feel comfortable we left the next day amd they never gave us a refund

Partner

2/10

Poor

13 Apr 2026

Zachary

ALLL OF IT staff, air conditioning sheets all of it was filthy stained or rude

2/10

Poor

12 Apr 2026

Marla

The area was decent, the staff unavailable after a certain time at night if any emergency no one to contact , bugs in the room we were in, no ice machine in the building, this may sound like not a big deal but one mirror in the bathroom.not very clean at all . Some good things stovetop a whole refrigerator and laundry room, so I guess before you make a choice on your hotel stay figure out what is important to you.

8/10

Excellent

12 Apr 2026

Gabriel

Resort was clean the hotel was not.

2/10

Poor

11 Apr 2026

Charm

HORRIBLEEEEEE!!!!! From the time I got there to the time I got back!!! Stated they had late check in just for me to get there and NOBODY ANSWER the damn phone!! Hotel full of crack/meth heads. Dirty rooms, literally a 0/10. I want a refund like everything was bad.

Self

2/10

Poor

11 Apr 2026

Samuel

I have one word for my entire experience. DISGUSTING. Upon arrival, the sheets were stained and smelt terrible. After I exchanged for new ones, I went to go shower and when I looked up the ceiling above the shower was covered in black mold. My husband saw a dog pee on the floor in the hallway and no one cleaned it up. The entire hotel smelt like marijuana. On the stairwell, there was a USED condom on the stairs. Again, DISGUSTING. This hotel needs shut down.

Family

2/10

Poor

03 Apr 2026

Alana

It was terrible

Friends

10/10

Exceptional

03 Apr 2026

Jeanette

The place was too tacky all together too many people lingering around

Self

10/10

Exceptional

30 Mar 2026

Denisha

Overall it was a great stay. The room was cleaned. The staff was very nice. The air conditioning was working fine and the WiFi was working great.

Partner

6/10

Pleasant

22 Mar 2026

Ryan

Beds are cheap, mattress sucks, they make too much noise, wife got back pain from the too soft mattress.

10/10

Exceptional

17 Mar 2026

Tomika

Staff

2/10

Poor

17 Mar 2026

Kenneth

The room was filthy, not clean you could see dirt build up on the refrigerator, bottom of the tub, stains on the table, and the floor was not mopped enough

Self

2/10

Poor

14 Mar 2026

Ethan

Blood stains in the room. Property reeks of cigarettes. No pillows. Cigarette holes burned into the furniture. Looks NOTHING like the pictures. Reported all of this and received no refund. We obviously didn't stay, we prefer to not catch diseases.

Partner

2/10

Poor

07 Mar 2026

Michael

Didn’t even get to stay there. Hotel was very dirty from the moment I first walked inside the building. I tried to check in. The person that was supposed to be in front desk wasn’t there. Some random person who had been waiting to check in told they call for the person to help them check in and have been waiting for over half an hour. I looked around. See how dirty the property was and just left. I booked a different hotel which was the right choices. I’ve never stayed at such a dirty hotel and have no intention of starting.

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Duncan Tonatiuh

It is affordable and close to the airport.

4/10

Poor

04 Mar 2026

Maximilian

Cheap place to be. All side doors handles broken. Force you to walk to the front to enter. Very short time at desk. Nobody’s there. If you are very self sufficient and bunch of dogs that’s the place.

Self

4/10

Poor

28 Feb 2026

Elizabeth

The room wasn’t the cleanest!
The whole motel smells like weed at night time!
My boyfriend and I went to take our dogs out and both doors were propped open so people could go in and out all night long.
Huge Safety Concern!
I got a call at work before quite time that our dogs were barking so my boyfriend had to leave work to go get them.
I paid $100 just to have them with me for 3 days.
But at 2:00 AM both neighbors on both sides of us were super loud banging stuff around and being loud as heck!
When we first walked into the hotel lobby there was literal tweakers arguing with front desk about getting their stuff back.
Just a super bad experience!
My boyfriend and I were trying to save some money but you really get what you pay for.
The only good thing about the motel is the front desk girl Melissa.
She was super sweet and helpful.
If it wasn’t for her I would’ve been completely disappointed and with everything!

Partner

2/10

Poor

22 Feb 2026

Eleanor

Room was fine. When I checked in the clerk charged me to stay. I told him I already paid Expedia. He said Expedia only reserved the room. My email from Expedia says different ly. I don't know who to speak to. Think I just got scammed.

2/10

Poor

17 Feb 2026

Andra

It was probably the worst hotels that I ever stayed in, considering it was in a major city like Nashville, TN. The room smelled horrible. It smelled like a molded closet room. Not a fresh smell that you receive in most hotels. One of my towels had brown stains onit and I ask the front desk for more towels and they told they had no more to give me. The room needs to be remodeling. The shower started getting cold after being in the shower for 3 minutes. tot

Partner

2/10

Poor

16 Feb 2026

Michael

Worst hotel ever. Smells like smoke. Fire alarms constantly going off. Keys stop working and no night time staff to be found despite calls. Would not allow food delivery. Screaming children next door.

Self

6/10

Pleasant

29 Jan 2026

Greta

The staff were very friendly and helpful, however there was constant noise with people yelling in the hallways and doors being slammed on a regular basis. Unlike other WoodSpring hotels I've stayed at, there were no utensils or pots and pans in the room, and the water for the shower was at best lukewarm. I would not recommend this WoodSpring Suites to anyone.

8/10

Excellent

19 Jan 2026

Mary

Room was clean, staff was responsive and friendly, room needed some baseboard replaced

Leisure Pet

4/10

Poor

28 Dec 2025

Rebecca

The room was easily the worst I've ever stayed in - trash from previous occupant hadn't been taken out, sticky floors, no TV remote. BUT, I would love to give a shout out to the front desk staff, who was wonderful! Thank you for your warm smile and hospitality.

Business Self

2/10

Poor

15 Dec 2025

Whitney

Hotel check in assistance was horrible. Stated things such as check was taken care of and wasn’t.

4/10

Poor

13 Dec 2025

Robin

It wasn't up to the standards that we had in our minds and from the picture. My girlfriend and I just wanted a little getaway, but it was way below average the pillows were very limited and woke up in the middle of the night with my neck hurting

Partner

8/10

Excellent

02 Dec 2025

Jasmine

Yes, my room was clean, and staff was very nice. My issue was the smell of dogs seeping in the room and hallway. People letting their dogs pee where you come out the side door. But overall it was decent. Thank You

8/10

Excellent

24 Nov 2025

Jonathan

Nice

Partner

10/10

Exceptional

24 Nov 2025

Jonathan

Nice

Partner

2/10

Poor

11 Nov 2025

Matt

Drug deals in the parking lot. Man urinating on the side of the building right by an employee who didn’t stop it. Disgusting conditions inside. Not cleaned. This place should be removed from third party websites but that privacy won’t be happening.

Business

2/10

Poor

01 Nov 2025

Savannah

There was blood in the shower that was not mine! There were roaches. The whole hotel was smoking. You could smell that and chemicals everywhere. The front desk people will lie to you. They told me I can cancel the next two nights for a refund but I must stay that initial Thursday night. Yet they won’t and are dodging call left and right. Absolutely awful

Business

10/10

Exceptional

26 Oct 2025

Omareon

Na

2/10

Poor

23 Oct 2025

Ruby Ann

When we first checked in we asked for another room because the people across were yelling and fighting, 2nd room we asked to be moved because it smelled heavily of smoke even though it was supposed to be a not smoking room, 3rd room (301) had a no covers on one of the outlets, visible crumbs in the floor. No mirrors besides the small one in the bathroom that was difficult to get ready for two people. It was too late to cancel or we would lose our money. We had no choice but to stay put. I wish they would have given us some credit on our credit card for the inconvenience and unhappiness with our accommodations.

4/10

Poor

21 Oct 2025

Daniel

Booked three rooms but one was sold to someone else and we only got two so was forced to sleep with someone

10/10

Exceptional

05 Oct 2025

Thelonious

Wow!! More than expected!!

The hotel was very pleasant and in a nice location. The room was spacious, bed was comfortable and the two pillows were accommodating. The location was very nice and the level of noise was non-existent. There wss a fee for items such as dishes, flatware, pots etc. but I had no need on this trip being that it was last minute situation.

Self

6/10

Pleasant

15 Sep 2025

KIBUM

It is just OK to stay.
Good price.

Business Self

4/10

Poor

14 Sep 2025

Walter

Too much noise of people getting in and out in the early morning hours. I thought I was at a motel instead.

Business

6/10

Pleasant

13 Sep 2025

Maria Andrea

Lots of noise, walls were very thin and could hear

10/10

Exceptional

30 Aug 2025

Sarah

Kind employees

Business_and_leisure Self

4/10

Poor

16 Aug 2025

Sehgarra

PROS: BED WAS COMFORTABLE STAFF WAS NICE

CONS: INSIDE OF FACILITY WAS NOT CLEAN AT ALL APPLIANCES INSIDE WERE COMING A LOOSE PLACE NEEDED PAINTING TRAVEL CARRIERS WERE BROKEN AND DIRTY ELEVATORS WERE NASTY FLOOR WERE FILTHY

6/10

Pleasant

07 Aug 2025

Joshua

I was there over a week and requested room to be cleaned and was no showed. Bed is extremely uncomfortable. Other than that was a good stay

Business Self

2/10

Poor

06 Aug 2025

Kimberly

Bugs, dirty, hair - stayed 3 minutes and left!!!! Do not book

2/10

Poor

28 Jul 2025

Manuel

Room was dirty, hotel was noisy.. People smoking and drinking in parking lot. Not in the right neighborhood if you are traveling with family.

Leisure Family_with_children

2/10

Poor

26 Jul 2025

Johnny

No tv out. No accommodation for it

10/10

Exceptional

23 Jul 2025

Amy

Very Nice, But Elevator Had a Unique Smell & the Hallways Old Water Mildew But Other than That it Was Clean

Leisure Friends

8/10

Excellent

22 Jul 2025

Sierra

Staff was kind and helpful.

Business_and_leisure Pet

6/10

Pleasant

07 Jul 2025

Floretta

Friendly & courtesy staff. Disliked, I had to request extra linens because the ones on the bed appeared stained. Overall, good stay.

Business_and_leisure Self

4/10

Poor

07 Jul 2025

Farrah

Appreciative they allowed dogs and the staff were excellent about this, but overall I was scared to touch anything due to stains and cleanliness issues.

Leisure Family_with_children

2/10

Poor

29 Jun 2025

Hortencia

Dirty room sheets and towels room smelled like smoke

Friends_and_family Family

2/10

Poor

29 Jun 2025

Hortencia

Dirty and facilities didn’t work. No towels room smelled like smoke.

Friends_and_family Family

4/10

Poor

28 Jun 2025

Kelly

Read the reviews first

I wish i had read the reviews. The cable was still out for the entire week i was there. The free wifi was absolute garbage. I even paid for the upgrade and there was really no difference. The staff was excellent when they were there, the office hours end at 4 during the week. Then the airplanes taking off every 3 minutes. They did call me before i checked in to let me know the cable was out but they didn't say it's been out for at least 2 months.

Self

2/10

Poor

28 Jun 2025

Thomas

Cable was out. Room resembled a warehouse office. Ao soap in room.

Leisure

4/10

Poor

27 Jun 2025

Dan

Very nice staffs but the room is super dirty. And main lobby have a very bad moldy smell.

Leisure Family

2/10

Poor

27 Jun 2025

David

The room was awful run down and smelled like cigarette smoke. The front desk clerk said his manager would refund. I left and found other accommodations

Business Self

2/10

Poor

25 Jun 2025

Christina

no TV and bugs everywhere.

Leisure Partner

4/10

Poor

17 Jun 2025

Chloe

Witnessed bugs in room, poor housekeeping and lights going in and out. Staff is very kind and nice but place is centered by many homeless camps and strange people outside at all times

Business Self

2/10

Poor

16 Jun 2025

William

Disgusting!

Leisure Friends

2/10

Poor

10 Jun 2025

Christina

No tv and bugs everywhere. Poor cleanliness.

Leisure Family

10/10

Exceptional

08 Jun 2025

Blake

Place was quiet has nice convenience and we would definitely stay here again.

Leisure Partner

2/10

Poor

08 Jun 2025

Estelita

This place was horrible

Family

8/10

Excellent

01 Jun 2025

Sierra

Besides the internet and TVs being down, it was a decent stay.

Business Pet

4/10

Poor

20 May 2025

Dustin

The room was not clean, the sheets and blankets were stained.

Partner

2/10

Poor

06 May 2025

Thomas

This property was extremely terrible. They had no Internet, no TV no phone and did not make me aware of it until I actually paid for my room and board.

2/10

Poor

05 May 2025

Dakota

nasty place to stay no WiFi no tv gm was ignorant

Leisure Family

10/10

Exceptional

24 Apr 2025

Wesley

Lee was very helpful and nice with the check-in process.

Business Self

2/10

Poor

14 Apr 2025

Herky

When I got there, I was told that the tv and the Internet was not working, which is fine because I was only staying one day but also when I was checking out, there was no one around and people were just leaving their key cards on the desk so no real staff to help and the number they gave to call Didn’t reach anyone

2/10

Poor

13 Apr 2025

Brittany

They are super dirty have a foul odor and they look nothing like they pictures always have guest harassing you I will not recommend to nobody please do not book they horrible

Leisure Family

4/10

Poor

13 Apr 2025

Rodernay

if I had a great stay I would’ve rush to review but I’m being charged 66 now I know that’s incorrect & must be retaliation since I had to go back & forth with front desk for accommodating me for issues they had & never disclosed to me which is wild. check in which went smooth just took a while I had a nice conversation with the lady who checked me in , I asked about the weather and spots to go even talked abt food BUT NOT AT ALL WAS TOLD WIFI IS OUT , TV OUT AND ONLY GET 1 ROLL OF TISSUE FOR A 4-5 night stay! Which I could’ve definitely understood at the time &had a choice to agree or if not would’ve stayed elsewhere if I was told before hand or even if it was listed while booking or checking in instead I had to actually experience trying to use WiFi and it not working when I had terrible service in the hotel , I tried to tv everyday to no avail , ran out of tissue since there were two of us an while on the toilet my roomie went down to ask for tissue and that’s where she met the “manager” who told her Per extended stay policy they ONLY GIVE 1 tissue no matter what your stay is! i literally just left and extended stay and checked in for ONE night and had two tissues so that was insulting but we just bought our own on vacation!! then she proceeded to tell him the issues we’ve been experiencing and he basically said their guest see this and still stay and other bs; me being in hospitality would NEVER! it’s more but this bad CUSTservic & experience should’ve been free honestly

Leisure Family

2/10

Poor

12 Apr 2025

joanne

The manager was attentive to our needs and offered explanationscfor issues. Water leak had caused wifi outage. No TV and no Wifi. Discount offered. Locked doors form lobby. Front desk not covered 24 hours
Long term residents in and out with dogs. Cheap furnishings. Highly not recommended for tourists.

2/10

Poor

29 Mar 2025

Scott

No water, no internet, no phone service at checkin… decided not to stay… hoping for a refund from Expedia if I can get a real person to talk to…

Leisure Family

4/10

Poor

29 Mar 2025

Alissa

Never Again

Moldy shower and no one at front desk after hours.