Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

VR Rotorua Lake Resort

Bay of Plenty-Rotorua · New Zealand

366 State Highway 33 - Mourea Rotorua, .View location

8.2/10Excellent1,000 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.4/108.4
Condition7.6/107.6
Neighborhood8.8/108.8
Amenities7.8/107.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with spa
  • Sport hotels
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About VR Rotorua Lake Resort

VR Rotorua Lake Resort is located on the shores of the beautiful Lake Rotoiti, and just a 20-minute drive from central Rotorua, New Zealand.

The property is conveniently situated close to the major attractions such as the Buried Village, Tamaki Maori Village, Whakarewarewa Thermal Village, Rainbow Springs, Hell's Gate and the Agrodome. There is an intercity bus station reachable within 15 minutes.

The unique features of the property make it the ideal choice for the leisure or conference guest. The hotel features a heated outdoor swimming pool with children's pool and a fully equipped gym.

Guests can enjoy a breakfast buffet while lunch and dinner are served à la carte or from a set menu. The hotel also has a bar in which guests can relax and have a drink.

Read more about this hotelShow less

With a stay at VR Rotorua Lake Resort in Mourea, you'll be on a lake, just a 2-minute walk from Lake Rotoiti and 7 minutes by foot from Lake Rotorua.

This luxury hotel is 10.2 mi (16.4 km) from Polynesian Spa and 2.8 mi (4.5 km) from Okere Falls Scenic Reserve. Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Mourea?

This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:30 AM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Qualmark Sustainable Tourism Business Award Noise-free rooms not guaranteed Car recommended Events/parties not allowed Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • Hot springs access available from 8:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately NZD 30 for adults and NZD 15 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Credit card charges are subject to a surcharge of 3.15 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Filipino

    English

Nearby attractions

Lake Rotoiti 0.2 km / 0.1 mi
Lake Rotorua 0.6 km / 0.4 mi
Okere Falls Scenic Reserve 4.6 km / 2.8 mi
Wonderworld Amazement Park 4.7 km / 2.9 mi
Tutea Falls 4.8 km / 3 mi
Hell's Gate and Wai Ora Spa 7.2 km / 4.5 mi
Hamurana Springs 8.3 km / 5.2 mi
Lake Rotokawau 8.4 km / 5.2 mi
Hamurana Golf Course 8.7 km / 5.4 mi
Te Amorangi Museum 9.6 km / 5.9 mi
Lake Rotoiti Hot Pools 11.3 km / 7 mi
Redwoods Whakarewarewa Forest 13.4 km / 8.3 mi
Lake Rotongata 15.5 km / 9.6 mi
Whakarewarewa: The Living Maori Village 15.7 km / 9.8 mi
Rotorua Golf Club 16 km / 10 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 43
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 58 more facilities & services
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Launderette
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • FireplaceExtra charge
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift accessExtra charge
  • Newspaper stand
  • GardenExtra charge
  • Terrace
  • Concierge
  • Gym
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Children playgroundExtra charge
  • Game roomExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishmentExtra charge
  • Banana boatingExtra charge
  • CanoeingExtra charge
  • Pedal boatingExtra charge
  • FitnessExtra charge
  • Cycling / mountain bikingExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LAKE VIEWQUADRUPLE • LAKE VIEWQUA.LK-1

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    QUADRUPLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 27 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable1 photo

    VR Rotorua Lake Resort

    DOUBLE QUEEN SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Radio
    • Alarm clock
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEW • 1 Bedroom • 28 m²TWN.GV-1
    TWIN GARDEN VIEWPhoto unavailable1 photo

    VR Rotorua Lake Resort

    TWIN GARDEN VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV-1

    Room amenities

    • Radio
    • Central heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Bathrobes
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK-1
    DOUBLE LAKE VIEWPhoto unavailable1 photo

    VR Rotorua Lake Resort

    DOUBLE LAKE VIEW

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 42 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable2 photos

    VR Rotorua Lake Resort

    SUITE EXECUTIVE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Alarm clock
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Living room: 1
    • Safe
    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEW • 1 Bedroom • 28 m²DBL.GV-1
    DOUBLE GARDEN VIEWPhoto unavailable2 photos

    VR Rotorua Lake Resort

    DOUBLE GARDEN VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-1

    Room amenities

    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1
    • Wi-fi
    • Alarm clock
    • Bathrobes
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Central heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LAKE VIEWTWIN • LAKE VIEW • 1 Bedroom • 28 m²TWN.LK-1
    TWIN LAKE VIEWPhoto unavailable2 photos

    VR Rotorua Lake Resort

    TWIN LAKE VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK-1

    Room amenities

    • Central heating
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Mini fridge
    • Wheelchair-accessible
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Shower
    • Bathrobes
    • Alarm clock
    • Wi-fi
    • Bathroom: 1
    • Bathtub
    • Balcony
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-2

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV-1

    Photos are not available for this room type.

    VR Rotorua Lake Resort

    QUADRUPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about VR Rotorua Lake Resort

8.2
Excellent
1,000 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
7.6 /10
Neighborhood
8.8 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Caveman
It’s a very lovely place to stay with a super lovely view of the lake. The staff there are very friendly and welcoming people. Do highly recommend
8/10
Excellent
01 Aug 2026
Sharleen
Great room and view
6/10
Pleasant
30 Jul 2026
Susan
The king size bed was brilliant. The privacy issue between the living bed room and bathroom was appalling. Open wall with a wooden slate blind which in itself was wonky. Dated decor. No elevator. First room shown had a broken shower door. Staff were obliging but working with an outdated hotel. Could be a lovely venue but needs upgrade.
4/10
Poor
26 Jul 2026
byung
Just good view
8/10
Excellent
17 Jul 2026
Yuexiang
Great view
Family_with_children
2/10
Poor
07 Jul 2026
Houda
The staff were helpful. And the view was beautiful. Unfortunately, the room and the building is very rundown! And the bathroom is not very clean.
Family_with_children
10/10
Exceptional
05 Jul 2026
Arshdeep
Good Lake view from Room.
Partner
10/10
Exceptional
29 Jun 2026
Stephen
Loved the lake view and rooms were nice too.
8/10
Excellent
29 Jun 2026
Adithya
Traveled with family, property is located overlooking the lake. Well maintained and value for money.
Family_with_children
4/10
Poor
18 Jun 2026
Gordon
Lake view was pleasant. Bedding was clean. Shower had mold.
Partner
8/10
Excellent
17 Jun 2026
Chenlu
a little bit disappointed with room facilities , but good price
Friends_and_family Friends
2/10
Poor
16 Jun 2026
Nabiha
Very terrible stay, room stunk and the room had mould everywhere. DO NOT BOOK!!!
10/10
Exceptional
06 Jun 2026
Narinder
Hng
8/10
Excellent
28 May 2026
Bill
It is a wonderful location ,quiet and peaceful. I have stayed several times and will stay again. I think that the maintenance team need to sort a few issues in Rm 203. The toilet roll holder kept falling apart.The towel rack was also not attached properly, and the bifold shutters between the bedroom and bathroom was falling off. I think the reception staff are great and the general room cleanliness is very good. The setting of the hotel is fabulous.
Self
6/10
Pleasant
24 May 2026
Karina
We stayed here about a year ago and it was really nice. This time around it was very run down. It was clean but things were about to break, the taps in our room were about to come off you had to be careful when using them.
The place just needs a fair amount of tlc. It is in a beautiful location and has so much going for it but the stained curtains in the restaurant, the lack of hospitality, I’m not sure if they were short staffed or not but I thought they could use another staff member so we didn’t have to wait. I went to reception to book our dinner and had to use their phone to call them to book. Breakfast was a shambles, no butter for the toast, the staff member we asked seemed very confused about this. The dinner was beautifully presented and nice. Had to send back our drink of coke as it was mainly soda water as the mix had run out.
On the plus side our bed was extremely comfortable and had the best nights sleep.
Partner
10/10
Exceptional
17 May 2026
Vikas
Awesome
10/10
Exceptional
15 May 2026
Shelley
Beautiful view in a peaceful area. Great alternative to being in the noise and smell of Rotorua
Family
10/10
Exceptional
11 May 2026
Wayne
Perfect for a night in Rotorua.. arrived late afternoon.. check in was perfect. Room was big and very clean. The view was amazing. Everything you need for a few night or like us, a simple night
Partner
10/10
Exceptional
08 May 2026
Sally
A beautiful and tranquil location on Lake Rotoiti. The location is serene and the hotel staff very friendly and helpful. We hope to visit again another trip. The manager on duty recommended the nearby Okere Falls Cafe for a GF breakfast and it was delicious and a great start to exploring the amazing local landscape.
Partner
8/10
Excellent
02 May 2026
Frederick
Nice staff, dinner menu kind of limited.
Family
8/10
Excellent
02 May 2026
Marian
The room and stay was good. Telhe room did not have enough glasses and cups. While booking they highlighted champagne service in the amenities, but nothing was offered during our stay which seemed disappointing and misleading.
Family_with_children
6/10
Pleasant
27 Apr 2026
David
Staff were lovely, bedding was clean but hotel was very run down
Self
2/10
Poor
14 Apr 2026
Kathy
On arrival, the reception staff were polite. However, our experience declined the following morning when we discovered there was no power on one side of the room, and the lights and power sockets were not working. We reported this issue to staff before heading out for the day.

When we returned at around 9:20pm, our access cards were no longer working and we were unable to enter our room. There were no staff present at reception, so we followed the instructions provided and attempted to contact staff using the reception phone and the listed mobile number. Despite multiple attempts, no one responded.

As we urgently needed access to our room for the night, we contacted customer support for assistance, which took considerable time. Meanwhile, we continued trying to reach the property. At around 10:00pm, someone finally answered, and a staff member arrived at approximately 10:20pm — over an hour after we first tried to get help.

When we asked about the delay, we were told the call had only just been received and were questioned about whether we had followed the correct process. After waiting for such a long time, it was disappointing not to receive an apology.

Overall, this was a very frustrating experience, and we would not choose to stay here again.
Friends_and_family Family
2/10
Poor
12 Apr 2026
Simon
Don’t stay there
10/10
Exceptional
01 Apr 2026
Stephen
Clean and great view of lake. Peaceful
Partner
10/10
Exceptional
01 Apr 2026
Handro
Great stay
Partner
8/10
Excellent
21 Mar 2026
Vitalii
Lake is perfect.
The rest is 4/5.
Family_with_children
10/10
Exceptional
10 Mar 2026
Jean-Claude
Very clean and peaceful.
Partner
10/10
Exceptional
07 Mar 2026
Mariana
Peaceful
6/10
Pleasant
06 Mar 2026
Gerard
The location was great, but I think the property has seen better days
Partner
10/10
Exceptional
03 Mar 2026
Rodney
While noone was on the front desk or picking up the after hours phone.....the staff in the restaurant checked me in and the stay was just what I needed. Would stay again.
Self
10/10
Exceptional
03 Mar 2026
Rob
Don't have any pets
Partner
4/10
Poor
01 Mar 2026
Michael
Room has been very neglected. Front desk staff was helpful and accommodating.
Partner
6/10
Pleasant
20 Feb 2026
Jarrad
Old fashioned needs an upgrade and the shower temperature was all over the show
Partner
8/10
Excellent
18 Feb 2026
Linda
Lovely nostalgic hotel. Reminded me of years past. Loved it, however, rooms could use updating. Lovely staff. We really enjoyed it and the price was great!
10/10
Exceptional
13 Feb 2026
Jacqueline
We had a really lovely spacious room that was more of a suite really. The staff throughout were lovely and the breakfast was delicious and we ate in the restaurant which again didn’t disappoint and was incredibly good value. Would highly recommend.
Partner
6/10
Pleasant
12 Feb 2026
Sabreena
Maybe the decking can be cleaner cause it’s part of a lake view for room. Also have robes especially with Pool and Spa pool at hotel will be handy.
Leisure Partner
2/10
Poor
07 Feb 2026
Nithin
Room wasn’t cleaned at the time got checked in. They provided alternate room, but wasn’t neat.
10/10
Exceptional
04 Feb 2026
Zvonko
Excellent stuff. Very good room
8/10
Excellent
01 Feb 2026
Daniella
Lovely location, nice rooms
Leisure Family
10/10
Exceptional
31 Jan 2026
Ma
The view from the room is amazing!
It’s super nice to walk around and very quiet and peaceful.
The room is spacious and the location is easy to find. There are free parking slots.
The staff is friendly.
Leisure Family
2/10
Poor
31 Jan 2026
Bin
Excellent location by the lake but nothing good other than that… Extremely dated facilities and the unforgettable low quality breakfast…
Friends_and_family Friends
2/10
Poor
28 Jan 2026
Louisa
The entire place is not being maintained.
Carpets in hallways not clean, not even vacuumed.
Room and restaurant basic things like curtains falling off the rail and not being fixed, first impressions are poor.
Staff is friendly and helpful but facilities are not great. Breakfast - we were there mid breakfast period and there were no bowls or cutlery.
The ladies bathroom next to the restaurant has not been cleaned since the previous day - I switched on the lights and one of the cubicles were filthy, disgusting. None of the taps in the female toilet worked. Luckily we didn’t yet give our room keys back so I could go back to the room to wash my hands.
Would not recommend.
Staff is friendly and view is great - that’s where it ends.
Leisure Family
10/10
Exceptional
19 Jan 2026
Peter
Very friendly staff. Wonderful quiet room. A great nights sleep. We'll be back!
6/10
Pleasant
15 Jan 2026
Jacqueline
This resort is very dated. If you don’t care about using any of the amenities, the price is a great deal. We found the room reasonably clean, though there were stains on the lampshade, lots of scuff marks on the wall, and amateur repair work on the sliding screen for the big bathtub. It was comfortable but felt cheaply repaired. The breakfast was eh. The sauna wasn’t working, the pool looked dated, the grounds looked dilapidated, and the exercise room was a musty afterthought. I needed to clean clothes in the laundry room, and the from desk employee told me that he wouldn’t charge me. Lol! The room was dirty and chaotic and the dryer didn’t dry the clothing really well.

Kinda sad, given the stunning location and the friendly owners. I have photographs so that it doesn’t seem like I’m being vindictive.

When I also read through the reviews online, I truly believe some of the super positive reviews are fake reviews to try to keep this establishment in the “4 star review” category. This is not 4 star. It could be 4 star, if the owners put money into updating the place. There’s so much potential to make it the premiere place.

What I liked about it was a) I slept well b) the bathtub and c) the view of the lake. Other than that. I wish the owners well but it’s not a 4 star venue.
Leisure Partner
6/10
Pleasant
14 Jan 2026
Simone
Basically a nice hotel but looks like it’s due for renovation. My daughter was extremely disappointed that they weren’t willing to send on the plush toy that she accidentally left in our room. They confirmed they had it at reception but I never heard from them again when I asked (three times) if they could send it to me in the UK at my own expense. It was one of a pair that she got with her best friend and I can’t replace it as they’re out of stock everywhere. 😕
Friends_and_family Family
6/10
Pleasant
13 Jan 2026
PJ
We loved the setting, beautiful view of the lake, very calm and peaceful. The hotel facilities and room are definitely a bit run down and in need of maintenance, dinner in the restaurant was delicious.
Friends_and_family Family
8/10
Excellent
08 Jan 2026
Danny
Very clean,pool erea needs some TLC,staff were good,wouldnt say outstanding helpful, some times hard to find.
Leisure Partner
8/10
Excellent
06 Jan 2026
Krishna
Pl
10/10
Exceptional
03 Jan 2026
Vijayaragavan
Friendly staff and great views
Business_and_leisure Family
8/10
Excellent
03 Jan 2026
Karina
Lovely location
Leisure Family
4/10
Poor
01 Jan 2026
MATTHEW
They didn’t tell us we had a free breakfast; bummer.
10/10
Exceptional
31 Dec 2025
Peter
Was probably upmarket destination in its early days . We’re tired and worn out . Good staff .
But overall acceptable..
Leisure Family
10/10
Exceptional
11 Dec 2025
Kushal
Lovely
6/10
Pleasant
02 Dec 2025
Cheryl
the breakfast was very expensive for what was provided. I see that we were supposed to have a free breakfast? IT was a lovely property but I think they require a few more employees to help with maintenance and cleaning in the common areas. The room was very clean. Nice people running it.
Leisure Partner
6/10
Pleasant
02 Dec 2025
Riki
The geothermal waters have corroded the Tapware and other fittings within the facility. We checked in after hours and the process was smooth overseen by restaurant staff. Unfortunately, the bathroom requires a really good scrub down and showering left us feeling dirty. We did not have breakfast in our package. Parking was abundant and free and it was lovely to look around the lake. Approximately 10 to 15 minutes back into town.
Friends_and_family Family
8/10
Excellent
26 Nov 2025
Gloria
Nice view of lake. Helpful staff. Facility was probably very luxurious in its time. Needs a bit of maintenance eg ceilings peeling, Lobby rug looks a bit tired.
Leisure Partner
10/10
Exceptional
16 Nov 2025
James
Good value for money
Business Partner
2/10
Poor
06 Nov 2025
Chris
Nobody at reception at check in or check out. WiFi did not work in my room. Very amateur staff
Business
8/10
Excellent
05 Nov 2025
Xiong
My room has great views; and two toilets
Leisure Partner
10/10
Exceptional
02 Nov 2025
Shiela
Excellent and friendly service. The rooms look amazing. The lake side view was lovely.
Leisure Partner
4/10
Poor
14 Oct 2025
Dene
Furniture was dusty. No window between bathroom and bedroom only a blind! Window shutter broken.
Leisure Partner
8/10
Excellent
04 Oct 2025
Paul
Nice hotel with some history in lakeside setting. Friendly and helpful staff. However, we would prefer proper separation between bedroom and bathroom. Apart from that it was fine.
Partner
10/10
Exceptional
03 Oct 2025
Jeremy
This is an old lake-side resort kept in excellent condition. Good breakfast.
Leisure Partner
10/10
Exceptional
29 Sep 2025
Fletcher
Beautiful location. Bit tight for dining numbers so book ahead for your dinner reservation.
Leisure Partner
2/10
Poor
21 Sep 2025
Brad
We stayed 4 nights and the room was never vacuumed, the room was bad small, I went to look under the bed and found a dirty baby nappy, they probably never cleaned under the bed, the gym was so dirty, it seems like they never cleaned it. I never recommend this place.
10/10
Exceptional
13 Sep 2025
Navneet
Beautiful property with amazing views.
Leisure Family
10/10
Exceptional
12 Sep 2025
Leanne
High reviews on the cleanliness of the room, facilities also the friendly and efficient staff.
Will recommend to all my family and friends
8/10
Excellent
08 Sep 2025
Ryan
Beautiful lake view, pools and spa.

Warm and cosy. Some parts of bathroom were unclean and could use a spruce
Leisure Family_with_children
10/10
Exceptional
19 Aug 2025
Linda
Lovely stay, stunning accommodation.
8/10
Excellent
16 Aug 2025
Beverley
Difficult to find staff at times
Leisure Friends
8/10
Excellent
12 Aug 2025
Stewart
Nice hotel but too far from the central
Business Family
8/10
Excellent
05 Aug 2025
Sandra
We loved the underfloor heating in the bathroom which actually warmed the whole room up so didn't need to put the heat pump. We enjoyed the dinner in the restaurant and loved the open fire there.
Leisure Partner
10/10
Exceptional
02 Aug 2025
Arelys
All expierence was amazing. The views from the room, the staff, the food.
Great options for dinner and delicious buffet for breakfast.
I requested a little cake for my partner 's bday and they arranged a very amazing gift. I Really apreciate it.

Totally recommended
Leisure Partner
4/10
Poor
16 Jul 2025
Addie
Check in was easy. Nice view of the lake from our room. Giant outdoor boardgame. Room was nice. Floor was very creaky. Felt sorry for our neighbours. Check out was fast. While place is outdated & smelt musty. Cupboards are falling off in the room. No cloth or tea towel supplied. Under floor heating in bathroom. Shower pressure was awesome! No lift to second floor. No offer of help with baggage. Nice place across the road makes yummy burgers other than the restaurant they have at the V. R.
Leisure Family
8/10
Excellent
14 Jul 2025
Johanna
Enjoyed our stay- thank you!
10/10
Exceptional
11 Jul 2025
Stewart
Good
Friends_and_family Family
6/10
Pleasant
08 Jul 2025
Eileen
Faded feeling and years of dust behind furniture
Leisure
6/10
Pleasant
07 Jul 2025
Ring
Liked the view, the layout out of the bathroom in our chosen rooms was inconvenient, did not like the window beside the bathtub
Leisure Family
10/10
Exceptional
03 Jul 2025
Colin Dyer
Beautiful location, friendly helpful staff and good dining room food
Leisure Self
6/10
Pleasant
01 Jul 2025
Lynn
1980s property. Low winter rate was the appeal.
Leisure Friends
10/10
Exceptional
22 Jun 2025
Amy
This property was very clean and had a quiet, family feel. Staff greeted us warmly and assisted with a late dinner, then offered a delicious buffet breakfast. The beds were comfortable and the views were beautiful.
Family
8/10
Excellent
20 Jun 2025
Gaurav
The property is located right across the lake and have amazing views, however its quite dated and the room below the level one were pretty noisy when kids were running upstairs.
Leisure Family_with_children
10/10
Exceptional
17 Jun 2025
Lisa
Room was clean abd comfy. Beds extremely comfortable. Had the buffer breaker and ate dinner at The Grill, food waa very good. Will be back
Leisure Partner
10/10
Exceptional
16 Jun 2025
Smit
Had a great time. Nikhil was really good, friendly and welcoming. Would highly recommend to book here if you like to be away from the centre and crowd.
Leisure Family
4/10
Poor
06 Jun 2025
Heena

Nice view... hotel needs a lot of tlc

Great views of the lake but the hotel is tired... needs a refresh paint, room facilities... bathroom .... had a shower and there was water all over the bath room floor
Self
8/10
Excellent
04 Jun 2025
Morris
liked the surreounding, location and history.
Dinner and Breakfast were very average
Leisure Partner
6/10
Pleasant
04 Jun 2025
Rovlin
Work on cleaning
8/10
Excellent
25 May 2025
Lisa
Loved watching movies from the bath. Loved the view of the lake from our room.
Leisure Partner
10/10
Exceptional
16 May 2025
Ngahiri James
Just such a awesome stay the pleace is BEAUTIFUL
Leisure Partner
6/10
Pleasant
10 May 2025
Susan
The property is looking very tired with marked, damaged and damp walls. The windows also have parts falling off of them. The beds were clean and comfortable and the staff were friendly enough. We also had a couple issues regarding breakfast.
Leisure Family
10/10
Exceptional
14 Apr 2025
Hui
Beautiful experience with an excellent lake view. Would definitely recommend to anyone looking for some time to relax and reset. Good service and great quality food. Very calm environment with many activities on site. Me and my partner enjoyed our stay here.
Partner
10/10
Exceptional
13 Apr 2025
Jaroslaw
Fantastic service and very friendly and welcoming staff
Friends_and_family Family
8/10
Excellent
13 Apr 2025
Johan
The view & quiet
Leisure Partner
4/10
Poor
09 Apr 2025
richard
Property in desperate need of upgrading. Walls are paper thin we can hear whatever everyone else was doing. Random opening where the toilet was into the main bedroom so you could hear what everyone was doing on the toilet. Furniture dated and marked. carpet, kettle and chairs had paint splatters

Had to ring for service at check-in and check out.

Breakfast was okay, although the beverages was not really at hotel standard and was tepid.

Overall, bedding clean and comfy, staff friendly hard to see how this is a 4 star resort.
Leisure Partner
6/10
Pleasant
06 Apr 2025
Natasha
Property was tired. Location & surroundings were beautiful.
Didn’t have many staff around. Nobody to check us in. Asked to wait in the bar…. No staff & coffee machine broken.
Asked to wait to be seated at breakfast but again no staff.
Leisure Partner
8/10
Excellent
03 Apr 2025
emily
Gorgeous location on the shore of Lake Rotoiti. Perfect for catching the afternoon boat to the Manupirua Hot Pools. There's nothing wrong with hotel that wouldnt be solved with better and more meaningful cleaning.
Leisure Partner
10/10
Exceptional
31 Mar 2025
Faye
special location - and great staff. Excellent having bar and restaurant on site. great rooms and good value.
Leisure Partner
2/10
Poor
28 Mar 2025
Angela
Staff was nice and location was very good. But room we stayed was attached to stairs to the restaurant... whenever people walked u
8/10
Excellent
26 Mar 2025
Nigel

Clean, comfortable, nice location, a little tired

Decent sized room with a comfortable king size bed, one easy chair, one office type swivel chair and a couple of dining chairs and a small table.
Our second floor room looked out onto Lake Rotoiti - very nice view (Lake Rotorua is in the opposite direction and can't be seen from the hotel).
Strange folding wooden shutters between the room and en suite bathroom (with separate shower cubicle) - would let in natural light I suppose?
Fridge, desk, small wardrobe containing iron and board.
Some of the fittings are a bit worn and tarnished, giving the room a well used feel - but it was clean and everything worked.
Friendly staff.
Parking on site.
No lift - but the receptionist offered to help carry luggage.
Good breakfast available: fruit, cereal, yoghurt cheese, cold meats, croissants juice, plus scrambled eggs, baked beans, mushrooms, hash browns and bacon (potato wedges one morning). Toast, butter and spreads. Only disappointment was the water in the flask for tea wasn't hot - we had tea in our room.
At times the breakfast area had food dropped by guests on the chairs and carpet.
We dined in the restaurant one evening - nice meal.
The hotel is an easy 20-30 minute drive to the centre of Rotorua (you definitely need your own transport) but only 5 minutes from Okere and Tutela falls.
We had a comfortable stay and the buffet breakfast was a treat.
Partner

Location & surroundings

VR Rotorua Lake Resort
366 State Highway 33 - Mourea Rotorua, ., Rotorua, New Zealand

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

VR Rotorua Lake Resort

22 hotel photos