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BK's Rotorua Motor Lodge

Bay of Plenty-Rotorua · New Zealand

Victoria Street, 16View location

8.8/10Excellent659 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.8/108.8
Condition8.4/108.4
Location9.2/109.2
Neighborhood9.0/109.0
Value8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About BK's Rotorua Motor Lodge

Enjoy the convenience of BK's Rotorua Motor Lodge, centrally located in Rotorua, a short drive from Polynesian Spa and Skyline Rotorua. This eco-certified motel is just steps from Rotorua Central Mall and a short distance from Waimangu Cauldron.

Make yourself at home in one of the 16 guestrooms featuring kitchenettes equipped with refrigerators and microwaves, and private balconies or patios. Enjoy complimentary wired and wireless internet access, and a 32-inch LED TV with satellite programming. Conveniences include a safe, coffee/tea maker, and room service.

Motel amenities include dry cleaning/laundry services, multilingual staff, luggage storage, and free self-parking.

Read more about this hotelShow less

A stay at BK's Rotorua Motor Lodge places you in the heart of Rotorua, within a 15-minute walk of Polynesian Spa and Rotorua Central Mall. This motel is 0.6 mi (0.9 km) from Lakes Performing Arts Centre and 0.6 mi (0.9 km) from Government Gardens.

Make yourself at home in one of the 16 guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while 32-inch LED televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Qualmark Sustainable Tourism Business Award Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive outside of the posted check-in hours must contact this property in advance to arrange check-in or incur a late check-in fee.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Late check-in fee for check-in after 7:00 PM
    • Crib (infant bed) fee: NZD 20.0 per stay
    • Rollaway bed fee: NZD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Chinese (Mandarin)

Nearby attractions

Rotorua Central Mall 0.1 km / 0.1 mi
Rotorua Night Market 0.7 km / 0.4 mi
Lakes Performing Arts Centre 0.8 km / 0.5 mi
Government Gardens 0.9 km / 0.5 mi
Rotorua Arts Village 0.9 km / 0.6 mi
Tamaki Maori Village 1 km / 0.6 mi
Sir Howard Morrison Performing Arts Centre 1 km / 0.6 mi
Lake Rotorua 1 km / 0.6 mi
Rotorua i-SITE Visitor Centre 1 km / 0.6 mi
Kuirau Park 1 km / 0.6 mi
Polynesian Spa 1 km / 0.7 mi
Racing Rotorua 1.2 km / 0.8 mi
Eat Street 1.3 km / 0.8 mi
Rotorua Museum 1.4 km / 0.9 mi
Matariki Hangi & Maori Cultural Performance 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 16
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Terrace
  • Luggage room
Show 3 more facilities & services
  • Clothes dryer
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE TWO BEDSSTUDIO • DELUXE TWO BEDSSTU.2B-DX

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    STUDIO DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    SUITE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE ONE BEDROOMAPARTMENT • DELUXE ONE BEDROOMAPT.B1-DX

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    APARTMENT DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    BK's Rotorua Motor Lodge

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about BK's Rotorua Motor Lodge

8.8
Excellent
659 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
9.2 /10
Neighborhood
9.0 /10
Value
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Sanjay
Value for money! Clean and tidy! Close to main town. Definitely be returning
Family_with_children
4/10
Poor
21 Jun 2026
James
Althought the price reflected the state of the place I was disappointed by the cleanliness. The toilet had TP in it, there were other people's hairs around the room, and the wifi was not as good as advertised. 13MBPS was the best I saw but it was more like 3-4 most of the time.
10/10
Exceptional
14 May 2026
Mark
Very clean and well presented
Partner
8/10
Excellent
09 May 2026
Glen n Diane
Lovely hosts and great recliners, plus the central location keep us coming back to BKs Rotorua.
Walking distance to shops, restaurants, takeaway outlets, and supermarkets.
Option of shower or jetted tub with shower, and the mobility unit - there's a unit to suit everyone.
Partner
10/10
Exceptional
12 Apr 2026
Robert
Great location everyshop eatery you could imagine within 10 mins walk
Partner
8/10
Excellent
12 Apr 2026
Blaise
Room was clean and staff was courteous. Walls are thin and guests next door were loud and arguing late into the night. Fixtures need updating and a bathroom fan could be helpful. Parking was extremely tight, especially if arriving last or late. FYI, motel resides in area of town that does smell of strongly of sulfur.
10/10
Exceptional
12 Apr 2026
Christopher
The lady who greeted me, was really nice
Partner
10/10
Exceptional
11 Apr 2026
Yen Li
Room was spacious, clean and quiet. Water hot for the spa tub we had in the room. Kitchen was good for cooking in and staff were super helpful. We were very comfortable for one night but could have stayed a few more. On property parking was easy as well. Property provides towels for local pools and mud baths.
Friends_and_family Family
10/10
Exceptional
01 Apr 2026
Brannon
Very clean, comfortable bed, clean bathroom and kitchen area. Surprised there was no air conditioning. Extra fans supplied with limited electrical outlets. Good for a one night stay. Convenient to restaurants and grocery store.
10/10
Exceptional
23 Mar 2026
Judith
Kitchen not really equipped for cooking
Iron was faulty, left a note for management
Self
6/10
Pleasant
23 Mar 2026
Martin
Clean with a nice whirlpool tub.
Partner
8/10
Excellent
19 Mar 2026
BR
Handy location and nice clean room
Business
8/10
Excellent
16 Mar 2026
Ricky
Sufficiently equipped
Self
8/10
Excellent
14 Mar 2026
Joseph
Convenient location near shopping mall and grocery store.
Partner
10/10
Exceptional
10 Mar 2026
claudette
Comfortable great view friendly staff
10/10
Exceptional
06 Mar 2026
Shane
good location to Restaurants and Town
Self
10/10
Exceptional
03 Mar 2026
Toby
Room was perfect, clean, had a coffee pot with coffee, tea a hot chocolate available.
Partner
8/10
Excellent
26 Feb 2026
Glen n Diane
Lovely hosts. The location is walkable to the mall and shopping/restaurants in town.
Partner
6/10
Pleasant
25 Feb 2026
John
Room was in good condition but it would benefit to receive a facelift! I think it would greatly increase your room sales. Room was clean and bed was very comfortable! So we had an excellent stay!!
Partner
8/10
Excellent
23 Feb 2026
Kathy
friendly staff
8/10
Excellent
17 Feb 2026
Rodney
clean roomy
Partner
8/10
Excellent
17 Feb 2026
Ellen
The hosts were really nice and nothing was too much trouble.
Friends_and_family Family
8/10
Excellent
08 Feb 2026
Johno
Room was very tidy, staff friendly
Business
10/10
Exceptional
27 Dec 2025
Iryna
Great location- close to a lot of attractions, grocery stores and restaurants.
The place was clean and super comfortable with everything you might need during your trip. The kitchen has also everything you need for cooking/eating in- a medium size fridge, a toaster, a cooktop, a kettle, a microwave, pots/pans/utensils…
Would definitely stay there again!
Leisure Family
10/10
Exceptional
30 Nov 2025
Yoav
Simple and comfortable. The receptionist was very helpful in planning our stay. Close to shops and to the Polinesian spa.
Leisure Partner
10/10
Exceptional
28 Nov 2025
Gary
Our room was amazing, the bed was enormous and very comfortable. The bathroom was large and had a jacuzzi bath and shower. The rest of the room was well equipped with everything you needed. Jyoti was quite charming and very helpful, overall everything was very good.
Partner
10/10
Exceptional
24 Nov 2025
David
Old building but clean and tidy. Reception lady was really kind.
10/10
Exceptional
08 Nov 2025
neil
Good clean well equipped
Partner
8/10
Excellent
03 Nov 2025
Glen n Diane
Friendly, helpful team.
A convenient location to walk to the shopping complex & supermarket.
The rooms are becoming a little tired although we love that BKs all have a coffee press and recliner chairs, yet the recliners we have had in the rooms we have stayed in BKs Rotorua have been super-plush!
We will return.
Partner
10/10
Exceptional
01 Nov 2025
Pauline
Fantastic accommodation. Esp for the price great room with well appointed ensuite and kitchenette. Comfy bed and fluffy towels. Quiet lication. The staffmemver in re eption couldnt have been more helpful. When we got there we had been upgraded to a spa suite!
Unbelievable quality
Leisure Partner
8/10
Excellent
28 Oct 2025
Monique
Helpful staff good location
10/10
Exceptional
17 Oct 2025
Maria
Love staying here!
8/10
Excellent
29 Sep 2025
Lois
The room was suitable for 2 people and the price was good. A few things though that we were not impressed with included:
2 bath towels only, 4 would be better
Only 1 face cloth,1 shampoo,1 small bath gel.
Also, a couple of extra knives,, forks, spoons, cups and plates would be better so we were not having to constantly clean the 2 of each of these that were provided.
Other than these problems, we enjoyed our stay and would definitely come again especially if the issues cited were rectified.
Leisure Partner
10/10
Exceptional
20 Sep 2025
Henry
Position of the wall mounted TV, meant it could not be watched from the settee/lounge
Leisure Partner
10/10
Exceptional
19 Sep 2025
Maria
Clean room. Spacious.
Business_and_leisure Family
8/10
Excellent
13 Sep 2025
Phillip
Property getting a little bit tired but okay for the 1 night we stayed. Good price but we’ve had better
Leisure Partner
10/10
Exceptional
11 Sep 2025
sujeshni
Everything was neat n cleaned
Leisure Family_with_children
8/10
Excellent
31 Aug 2025
susan
Owners very nice and accomodating. Room is a bit tired but was clean and spacious. Nice kitchenette. Good water pressure. Comfy bed good wifi
Leisure Self
2/10
Poor
22 Aug 2025
Tony
Dirty and disgusting.
Do Not Recommend.
Business_and_leisure Family
8/10
Excellent
09 Aug 2025
Verified traveler

Huge super-comfy recliner chairs.

We have stayed at several BKs around NZ so thought we'd try the Rotorua one.
Friendly welcome, and the room had a lovely comfortable bed, two huge super-comfy recliner chairs, and a dining table and chairs.
I had requested a walk-in shower (as shown in pictures on Hotels.com) but apparently there is only shower over spa bath or an accessible unit.
A lovely motel in a good location to walk to shopping centre, supermarkets, or into town, but it is getting a little tired.
In saying that, we'll probably stay here again.
Partner
8/10
Excellent
09 Aug 2025
Helen
Very clean, friendly staff.
Leisure Family
6/10
Pleasant
27 Jul 2025
Robert
quite cosy, close to town.
Friends_and_family Family
10/10
Exceptional
10 Jul 2025
Sharon

Home away from Home

Loved the comfort, set up, decor and kitchen. Have stayed here before and will keep coming back as it is everything I expect as a home away from home.
Friends_and_family Friends
10/10
Exceptional
17 May 2025
Gillian
The manager Joti was fantastic. Very friendly and helpful. Exceptionally flexible with our plans. Stressless experience.
Some cosmetic updating could be made. Clean and tidy with all resources available.
Business Friends
6/10
Pleasant
28 Apr 2025
Mariette
Upon arrival our room was still being made up, got the key from reception and went up the stairs, had the neighbours smoking ciggys right outside our door on our little outdoor table, so our room pretty much stunk. Both the towel hanfing hook and toilet roll holder had rust stains running down the wall. Not much ventilation in bathroom either than having the window open slightly so would steam up and drip in bathroom.
Mould on the roof in bathroom, bathroom sink broken, a wall powerpoint socket was hanging off by the kitchen, dining room chairs old and stained to sit on for breakfast, for nearly 300 a night I wouldnt recommend staying here, rooms need a makeover and the carpet needs a good carpet wash. Only positives about staying here was the free milk and coffee and beds were alright to sleep in comfort wise.
Leisure Family_with_children
10/10
Exceptional
18 Apr 2025
Angela
It was a comfortable room with everything we needed
Partner
10/10
Exceptional
26 Feb 2025
Emma
Fantastic room facilities, everything you’d need provided for
Partner
6/10
Pleasant
15 Feb 2025
Chris
Nice staff and clean but I wouldn’t call it 4 star. Tired facilities. Also hot at night despite fan.
Leisure Self
10/10
Exceptional
02 Jan 2025
Verified traveler

Would stay again.

Room was large and spacious. Beds were comfortable. This room only available on second floor (have to go up steps). Location good.
Friends_and_family Family
10/10
Exceptional
15 Sep 2024
Mere
Our stay at BK was wonderful, the staff were helpful the room was comfy and clean.
Location was great, close to shops and supermarkets.
Leisure Partner
8/10
Excellent
09 Sep 2024
Logan
Clean inside friendly people
Leisure Partner
8/10
Excellent
07 Sep 2024
Ron
Was ok Basic room.
Partner
8/10
Excellent
09 Aug 2024
Vanitcha
Good
Leisure Family
6/10
Pleasant
06 Jul 2024
Karol
Property was clean and tidy no room service done handy to shops
Business Self
10/10
Exceptional
05 Jul 2024
Andrew
Really handy location and friendly staff
Business Self
8/10
Excellent
01 Jun 2024
Salevao
Very good
Leisure Family
10/10
Exceptional
14 May 2024
Maurice

Easy walk to Mall and town.

Felt welcomed from the moment we arrived. Very convenient walk to town. Good room with seperate bedroom. Ony suggestion is the TV is small and awkward to watch.
Partner
8/10
Excellent
21 Apr 2024
Emily
Clean and close to town
Leisure Self
8/10
Excellent
16 Jan 2024
Albert
Able to walk to mall and down town.
Leisure Partner
10/10
Exceptional
03 Jan 2024
Anisha
It was very clean neat and tidy. Close to all amenities. Very quiet.
Leisure Family
6/10
Pleasant
05 Dec 2023
Rose
The motel is situated in a convenient position close to many amenities. Lady staff was very helpful in getting us a ground floor room and replacing our microwave. The bed was comfortable and the room has all the facilities we needed. The exhaust in the bathroom is weak and despite having the window opened slightly, it was full of condensation after a shower. Still it is good value.
Leisure Partner
10/10
Exceptional
15 Nov 2023
JENNIFER
Good value for money - clean rooms
10/10
Exceptional
13 Nov 2023
Garry
An older style unit but very roomy and comfortable. The kitchenette was well set up and the recliner chairs were just what we wanted after a day of sightseeing.
Leisure Partner
10/10
Exceptional
07 Nov 2023
Andrew
Rooms were modern and up to date. Super helpful staff as well. Clean and conveniently located.
Business Self
6/10
Pleasant
09 Oct 2023
Anthony

Tired old Motel.

Tired old Motel in need of renovation. They are in the process of painting and renewing carpets in the rooms but the whole place needs a full renovation. Room was comfortable enough but is old and tatty.
The young lady who seemed to run the place was absolute excellent - friendly, helpful and very professional.
Partner
6/10
Pleasant
23 May 2023
Rhonda
The property needs an upgrade. These include: a fridge which had blue tack to help with sealing the door, a ripped lounge chair, coffee cups which were very old and stained and markings on the carpet.
Business_and_leisure Partner
10/10
Exceptional
14 May 2023
Paula
Very happy with the room nice & handy to the shops & restaurants I will say there again
8/10
Excellent
08 May 2023
Murray
.
Leisure Self
10/10
Exceptional
01 May 2023
Jessy

Good

A clean place. Stay was comfortable. The staff was friendly and helpful. If you have big bags you need to take a taxi which costs around NZAUD 10. Otherwise you can walk to city centre, though there is bus stop and a shopping centre at a walkable distance. Our stay was pleasant and the place was quiet.
Partner
10/10
Exceptional
29 Apr 2023
Francisco
The Motel was great. Easy access to surrounding areas. The motel manager was so helpful & delightful. Would recommend to others.
10/10
Exceptional
22 Apr 2023
Ange
Clean & tidy, pretty quiet.
Centrally located, Countdown & a big mall right across the road
Leisure Family
8/10
Excellent
17 Apr 2023
Hanna
Liked studio’s space and facilities. A bit of upgrade to furniture would be of benefit..
Leisure Partner
8/10
Excellent
07 Apr 2023
Geoff
Absolutely clean. Handy to shops etc
Business Self
10/10
Exceptional
07 Apr 2023
Sue
Awesome
Business Family
8/10
Excellent
02 Apr 2023
Sydney
Good position,Clean, Friendly staff
Leisure Partner
10/10
Exceptional
01 Apr 2023
Verified traveler
Super room nice friendly hosts
Partner
10/10
Exceptional
01 Mar 2023
Linda J

Great Value

We were very comfortable at BK's. The room was large and very well appointed. We particularly enjoyed the recliners. Also, there were many nice touches such as high end soaps, huge jet tub, recliners, fully equipped kitchen and finally, the lavender scented sheets. Hreat value here.
Partner
10/10
Exceptional
26 Feb 2023
Colin and Diane
Clean ,king size bed,,with a spa bath in your room, great staff
Leisure Partner
10/10
Exceptional
16 Jan 2023
Clem
The owners were very friendly and helpful and the room was excellent
Leisure Self
10/10
Exceptional
05 Nov 2022
Yvonne
The location was great.
Leisure
8/10
Excellent
08 Sep 2022
Tony
Good-sized, clean room. Easy parking. Easy walk to shops and restaurants.
Business Self
10/10
Exceptional
30 Apr 2022
Sharon

Fresh home away from home

Everything was clean and fresh looking. Decor is up to date, all equipment needed was on hand and in general a lovely home away from home. Motel is central to all that you require if your stay.
Self
10/10
Exceptional
11 Mar 2022
John
everything are good
Leisure Family
8/10
Excellent
16 Sep 2021
Lisa
Good location for what we needed
Leisure Friends
10/10
Exceptional
29 May 2021
Verified traveler
Very kind and delightful owners , very clean and tidy rooms , close to all facilities . I will not have any hesitation of coming back again to B Ks Rotorua and will be telling friends and Whanau . To the owners thankyous so much we all ways enjoy our stay
Business_and_leisure Partner
8/10
Excellent
24 May 2021
Verified traveler
well located - walking distance to shops, restaurants etc
Business Self
8/10
Excellent
09 May 2021
Verified traveler
Close to town.
Leisure Self
10/10
Exceptional
20 Apr 2021
JJ

Thanks for the extra care

The laundry did not work but they very kindly offered to wash, dry and fold our washing for a minimal cost. Thank you. After a long day at conference we didn’t want to look for somewhere to do our laundry.
Mauriora
Business
10/10
Exceptional
14 Apr 2021
Verified traveler
very clean and tidy... it nice to be away from home in clean conditions
Business Self
10/10
Exceptional
20 Mar 2021
Verified traveler
Really love the stay. Thanks so much. Very handy location. Friendly staff. Clean and comfortable stay. Would come again.
Leisure Family
10/10
Exceptional
12 Mar 2021
Verified traveler

Convenient

Great place to stay in a super convenient location.
Self
8/10
Excellent
22 Feb 2021
Verified traveler
Close to town & across the road from supermarket & other shops.
Room didn't have a heat pump just a ceiling fan. No air flow on the hot nights even with the windows open.
One concern was that the table top was not attached in anyway to the base. As it was glass it was a worry that it would slip off & break.
I found it odd that in a town with such beautiful scenery that the picture on the wall was of Paris, France.
Leisure Family
8/10
Excellent
09 Feb 2021
Melissa

Good overnight stay

Good location, off street parking, quiet. Older decor but ok for overnight stay.
Partner
8/10
Excellent
07 Feb 2021
Alison

Great stay for a reasonable price

Owner was super friendly. Our daughter loved the spa bath. Is in a central location.
Room is basic, but definitely all we needed for an overnight stay.
Friends_and_family Family
8/10
Excellent
29 Jan 2021
Michael
Easy to find, quick check in, close to shops, secure parking,clean rooms
Leisure Partner
10/10
Exceptional
15 Jan 2021
Alby

Clean and tidy

Tidy and clean. Staff were pleasant.
Self
8/10
Excellent
20 Dec 2020
Verified traveler
Good communication from staff. Bed was terrible, banana bed with huge roll together and didnt like the idea of having to climb over each other to get in and out of bed
And full ashtray on table outside our room.
Leisure Partner
2/10
Poor
17 Dec 2020
Verified traveler
If you are looking for a place to shower, then this I suppose this ticks one box - however if you are looking to sleep well then this is not your motel!! Very noisy guests, and people that live behind the motel have pretty rough arguments and then party till all hours. Also plenty of traffic noise, and noisy car sound systems that drive by. Furthermore when discussing the noisy guests with the female receptionist I was advised that they would get back to me. Unfortunately they failed there to- I called them for an update, and got told they are not even offering a partial refund for our night from hell, in fact according to the receptionist the manager flat out refuses! A suggestion made by myself on how to educate their guests on noise policy by simply leaving information stating that noise after 10p.m is not acceptable seems to be of no interest to them either. I was also told that the manager, the one who could not even call me personally to discuss said they won't be offering any refund. Fair enough, but to not even have the courtesy to call me and explain says even more. Considering how the tourism and hospitality industry is crying out for help during these hard times due to covid, clearly this business is not about the people and evidently doing very well and therefore requires no ongoing support. My opinion go elsewhere, there are plenty of motels in Rotorua offering customer service, a good night rest and a comfortable bed. One star as google does not allow a review w
Business_and_leisure Partner
8/10
Excellent
29 Nov 2020
Verified traveler

Good value

Nice, clean, comfortable, good central location and good value for money. Only negatives were noisy guests drinking outside and a smoke alarm in the room with an extremely bright light on it which lit the entire room up while trying to sleep. I'd highly encourage the owners to replace the smoke alarms with something less bight or cover the lights up for the sake of their guests.
Business
8/10
Excellent
13 Nov 2020
Amanda

Weekend stay

We stayed the weekend here to be close to an event along the Waikato Trails. Greeted by friendly host when we checked in.
Really good location, just across from the shops and not on the main road. Unit was comfortable, bed very comfortable too.
We had a one bedroom apartment, slightly unusual set up - tv was just inside the door hanging on the wall, so hubby knocked his head anytime he walked in. We sat on the single beds to watch tv. Armchairs nearer the kitchen area. Comfy recliners!
It seemed very well insulted- had no noise from any neighbours even though the place was full.
Unit was clean and tidy, and we came back to it being fully serviced after the first night.
Would stay again, thankyou.
Partner

Location & surroundings

BK's Rotorua Motor Lodge
Victoria Street, 16, Rotorua, New Zealand

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BK's Rotorua Motor Lodge

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