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Baden Lodge

Bay of Plenty-Rotorua · New Zealand

301 Fenton SteetView location

6.4/10Good107 Reviews
Cleanliness5.8/105.8
Service6.8/106.8
Comfort6.0/106.0
Condition5.6/105.6
Location9.2/109.2
Neighborhood8.0/108.0
Value7.4/107.4
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Baden Lodge

Travellers can make good use of the wireless internet connection available at the public areas of the property. This hotel does not operate a 24-hour reception. Some services of Baden Lodge may be payable.

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With a stay at Baden Lodge Motel, you'll be centrally located in Rotorua, within a 5-minute drive of Polynesian Spa and Racing Rotorua. This motel is 0.7 mi (1.1 km) from Rotorua Central Mall and 0.9 mi (1.5 km) from Government Gardens.

Make yourself at home in one of the 10 guestrooms, featuring kitchens with refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and 30-inch plasma televisions are provided for your entertainment.

Conveniences include coffee/tea makers, housekeeping is provided daily, and rollaway/extra beds (surcharge) can be requested. Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 AM
Check-out until 10:00 AM
Minimum check-in age 15

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    The front desk is open daily from 8:30 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
  • Minimal age
    15
  • Optional fees
    • Early check-in fee: NZD 50 (subject to availability)
    • Late check-out fee: NZD 50 (subject to availability)
    • Rollaway bed fee: NZD 40 per day
    • Credit card charges are subject to a surcharge of 2 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Racing Rotorua 0.3 km / 0.2 mi
Rotorua Central Mall 1.1 km / 0.7 mi
Rotorua Golf Club 1.4 km / 0.9 mi
Government Gardens 1.5 km / 0.9 mi
Whakarewarewa: The Living Maori Village 1.5 km / 0.9 mi
Rotorua Arts Village 1.5 km / 0.9 mi
Tamaki Maori Village 1.5 km / 1 mi
Rotorua i-SITE Visitor Centre 1.6 km / 1 mi
Sir Howard Morrison Performing Arts Centre 1.6 km / 1 mi
Lake Rotorua 1.6 km / 1 mi
Polynesian Spa 1.6 km / 1 mi
Lakes Performing Arts Centre 1.8 km / 1.1 mi
Rotorua Night Market 1.8 km / 1.1 mi
Rotorua Museum 2 km / 1.2 mi
Kuirau Park 2 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Baden Lodge

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Baden Lodge

6.4
Good
107 Reviews
Cleanliness
5.8 /10
Service
6.8 /10
Comfort
6.0 /10
Condition
5.6 /10
Location
9.2 /10
Neighborhood
8.0 /10
Value
7.4 /10
Amenities
6.0 /10
50 reviews shown
2/10
Poor
29 Dec 2024
Arron
location is good that's all
Leisure Family_with_children
8/10
Excellent
28 Dec 2024
Lucky
Overall, the places is great. The only problem is some of the tenants were smoking marijuana so there was a strong order of marijuana.
Leisure Friends
8/10
Excellent
26 Dec 2024
Melodie
Very nice comfortable rooms.spa ddnt hve cut off time which i liked
Leisure Family
2/10
Poor
21 Dec 2024
Kryshia
When we entered the apartment it was really filthy and stinky. At first we thought its the “rotorua” smell yet it was from the dirt in the apartment. The carpet was very dirty and was not vaccummed. It had reddish stains in particular areas around the house ( looked like blood stains which freaked us out!). The beds and sofas were full of crumbs and dirt. The toilet smelled bad and the toilet bowl was not cleaned. This place was really disappointing that we didnt spend the night in there, instead we slept in our car.
Leisure Family
8/10
Excellent
08 Dec 2024
Stella
Good
Partner
6/10
Pleasant
30 Nov 2024
Aqua
Had an overwhelming curry smell throughout the room,The spa was in dire need of a good clean and improvements,The jets did not work
Business Partner
8/10
Excellent
20 May 2024
Aniket
Friendly staff, easy process, clean property and surroundings, easy access to places.

Would have been great if there was housekeeping staff available to change/ clean bedsheets, towels, rubbish bin for hygiene purposes.
Leisure Family_with_children
10/10
Exceptional
02 May 2024
paul
Sweet
6/10
Pleasant
28 Apr 2024
travis
Was okay, was not cleaned daily. When my daughters were in the spa they turned the pumps on and dirty and debris came out onto them. Clean bedding but
Leisure Family_with_children
4/10
Poor
17 Feb 2024
Annie
Facility Very tired. Very noisy after 10 from owner's place. Yelling talking loud and woke everyone up. Think it was around 2am. Grrrrrrr
Leisure Partner
8/10
Excellent
20 Jan 2024
kevin
nice and easy thax you
Leisure Partner
2/10
Poor
15 Jan 2024
Carl
Comfortable and quiet
Leisure Family
6/10
Pleasant
29 Nov 2022
Andrew

Could do better

Adequate but not great.
The property is very tired. I believe that it has just changed ownership so the new owners are trying to get up to speed.
The switches were very confusing and could do with some labels.
Didn't realise we had the fridge switches off for a while.
Friends_and_family Family
2/10
Poor
06 Aug 2022
Christine
Was dirty Stan’s on the blankets on the fold out couch the parking was not good the grounds at the back by the parking could do with a clean up and lawns mowed
Leisure Family
4/10
Poor
15 Apr 2022
Stephen

Poor. Cold. Dirty.

No housekeeping during my 5 day stay. Nothing.
Had to put rubbish bin on doorstep. No vacuuming.
No sheets.
No heater.
Spa! Wouldn't use it if you paid me.
No bedside light.
Self
8/10
Excellent
13 Jun 2021
Verified traveler
Nice spa, good layout / 2 storey room
Business_and_leisure Family
8/10
Excellent
10 Jun 2021
Verified traveler
I highly recommend this place to stay at. Service was great and we have had no issues during our stay
Leisure Family_with_children
4/10
Poor
05 Jul 2020
Verified traveler
Could do with updating. Heating wasn't working, spa was unusable and tap ware rusting. Bedding was sufficient.
Leisure Partner
8/10
Excellent
15 Mar 2020
WhakataneCuz
+ Really great price for what you get
+ Lots of space
+ Good Location
+ Staff were polite and friendly

- Pretty Rundown
- Spa was reallly dirty and the roof had holes in it
- Broken Facilities (Lights, Soap dispenser )
- Whole area needs a tidy up. ( Old bikes and mattresses were strewn about )
- 1 Washer and Dryer for all the rooms
Leisure Partner
4/10
Poor
05 Mar 2020
SLW
This place has really run down, needs a good sorting out.
Spa was nice but unit way over priced for the state of it. So many repairs needed. Masking tape holding light fixtures together, no bedside lamps, no tv upstairs although you can see where it used to be. Generally grubby and dilapidated.
Leisure Partner
6/10
Pleasant
07 Jan 2020
KMB
Loved that there was a spa with instant hot water and the staff were ultra helpful, accomodating, professional & approachable. Asequate amount of beds. One queen bed upstairs and another down stairs plus a sofa bed.
The bathroom was lovely with a big shower and good floor space.

Downfall was cleanliness with the sofa bed; there were food pieces, hair, wood chips & other little things in the folded split part of the sofa when you put it down into a bed.
The curtains were really dusty and the bed cover had an odour on it.
The boxing around the spa pool was fragile and falling apart with staple bits and little nails sticking out (not great in general but terrible with an active toddler) and the wood part to box off the pipes and inifinity gas heater was fragile and falling to bits as well.
Also there needs to be a mat between the bathroom and backdoor so when entering after using the spa, it won’t be so slippery.

The room was very small but there was a lot crammed into it. You couldn’t open the drawers to access utensils without having to pull the chair out and having to move the table over. The tv is set down far to low so the view was obscured by the bed next to it and it was a very tight fit down stairs with so much furniture in such a tiny space. Walls are chipped and cracked with markings on them & the art piece in there was broken but hanging off a small hook above the bed so we took it down to be safe.

Enjoyed my stay overall based on staff will be back 😁
Leisure Family_with_children
6/10
Pleasant
25 Nov 2019
Angela

weekend away

It was alright, needs a bit of work doing
Friends_and_family Family
10/10
Exceptional
01 Sep 2019
Verified traveler
Small but spacious if it makes sense, very warm and the spa was amazing and I can't fault the staff and their services great👍💯💯💯
Leisure Family
8/10
Excellent
07 Jul 2019
Verified traveler
It was a good location and close to everything. Parking is not the best but still useable.
Friends_and_family Family_with_children
4/10
Poor
07 Jan 2019
Verified traveler
Owner very rude spa didnt work poor parking room was very rough
6/10
Pleasant
30 Sep 2018
Taz

Ok but could be better!

Upon arrive into the room, the tiles in the bathroom and leading to the spa area were sticky (like they had been cleaned with dirty water?)
It looked like that toilet hadn't been scrubbed as it had a scrum ring where the water level is.
The bed suited me as i like them firm.
The kids loved the cupboard under the stairs (an it kept them entertained) and loved sleep upstairs by themselves.
Spa was great having it privately for the room and just our use.
Parking is crammed.
They offer WIFI but it didn't work for me, the room was to far away from the router, they need to invest in a WIFI booster and also the password provided didn't work.

Not an overall bad experience.
10/10
Exceptional
18 Aug 2018
Verified traveler

Best in vegas

For the price you pay this is hands down the best your going to get in Rotorua!!!
8/10
Excellent
21 Jun 2018
Verified traveler
Great facilities and privacy. Best motel for a family.
2/10
Poor
08 Jun 2018
JAMES

very disappointing

Spa pool in back of unit drained water whilst we were in it, turned jets on and they wouldnt turn off. car parking was very cramped and tight. Beds had no legs and the electric blankets didnt work. taps in bathroom rusty and dirty, light in bathroom flickered and buzzed and heating rail didnt work. was not impressed at all, was not worth paying full price and would never stay again.
6/10
Pleasant
25 Apr 2018
wendy

Great location

Situated on Fenton Street with easy access. Building are very shabby and tired. A freshen up would make it much more appealing on arrival.
No road noise was heard.
6/10
Pleasant
05 Feb 2018
lance

It was a bed for the night at least...

Spa bath didn’t operate, bedding not clean (stains), toilet flusher button broken causing continuous running water ultimately affecting sleep, over all it was a bed for the night I guess
4/10
Poor
24 Jan 2018
Amanda

No Single Beds, not suitable for families

Stayed as a family of 5 (3 kids). Had no idea until I arrived that there were only queen beds which wasn't great. No singles for kids. Was made to pay as soon as I arrived, not on check out which I felt was rude. New carpet but general cleanliness was pretty average. Felt quite dingy. Wouldn't stay again. Disappointed.
Family
4/10
Poor
21 Jan 2018
Darren

Not good

Old rundown place, families living there full time. No WiFi reception in room.
4/10
Poor
18 Nov 2017
Cherie

Nothing like the pics

Very old & dirty. Had to clean the whole room before been able to feel ok about staying. Only 1 sky channel. On the plus side, bed was comfy & got fresh towels every day in room. Shower was ok & was ample hot water. Hot tub was ok also. Staff were great.
6/10
Pleasant
02 Nov 2017
Verified traveler
Wouldn't stay there again. Rooms were old had to park on the street
6/10
Pleasant
02 Nov 2017
Maria

Perfect location for the purpose of my stay

Fairly new carpet and clean bedding. No fan in room as mentioned online and no air con. Bathroom rather tired and not very clean, shower mixer not securely fixed to the wall. Vanity cabinet swelling from water and tap not very clean. Nice small spa in private setting out back which utilises thermally heated water out of a tap.
This property was adequate for my brief stay, it was very close to where I needed to be and I had a good night's sleep. Would recommend only to certain people due to its tiredness.
6/10
Pleasant
27 Oct 2017
Jessya

Nice staff, but Horrible cleaning situation

Staff is very nice, location is good. But cleaning condition was so terrible. Towels and bed sheet were so dirty. Bathroom was dusty.
6/10
Pleasant
13 Sep 2017
Verified traveler

First Impressions

We booked to stay here the 10/9/17 but on arrival our first impressions were not good. Where we parked our car it looked like a dumping area for rubbish old furniture etc, there were people smoking in the court yard talking with bad language while there kids were running all round the place screaming. The whole place looked a little run down even though the room was tidy but a little cramped. We decided not to stay & pay the cancellation fee, in our eyes this was not a 4star motel as advertised.
Family
6/10
Pleasant
18 May 2017
Julie

Ok for a bed for a night

Was alright, for a bed when having a fun day out. Not a place to spend a lazy day.
Family
6/10
Pleasant
23 Apr 2017
R

Definitely not a 4 star as they advertise

When you pay peanuts you can't expect diamonds. It was ok but wouldn't choose the hotel again. We had no other choice hence stayed.
Is in need of a major revamp. And cleaners could do a better job.
Bonus was the wifi ... was excellent.
2/10
Poor
19 Apr 2017
Joanna

Only benefit to this lodge is it is close to town.

The staff were terribly disorganised. Had no idea what was going on. The reception area was filthy and full of the staff cooking their dinner.
Parking was limited and loud cars drove up and down outside our room all night.
The room stunk and was musty. Bed, couch and everything was tattered and worn. It was like the conditions of a run down hostel. I would not advertise this on your website.
6/10
Pleasant
13 Apr 2017
Verified traveler
Found it hard to communicate with receptionist as he does not speak very good English, apart from language barrier my stay was pleasant.
6/10
Pleasant
04 Mar 2017
Ange
Average rooms. Tidy but not that clean. very narrow drive with awkward parking. Had good room upstairs and staff were friendly but place need a major revamp I guess that's why it's fairly cheap to stay there. Smoking in courtyard outside so the smell goes through unit.
4/10
Poor
24 Feb 2017
Brian

Was a nice motel 20 years ago

Being on my own and with a last minute decision to go to Rotorua for family reasons I used your website to get a reasonably priced motel. Price was good but oh dear it did not live up to the images portrayed on your site. Was pleased to move on.
4/10
Poor
08 Dec 2016
Caz

Good size units for good price

The unit was a nice size, the bed was very comfortable and the location was nice and quiet. There was an extra bedroom upstairs as well, so in total 2 big beds and a sofa bed.
The shower and bathroom in general were quite grotty, with lots of dust and mould - not what I expected for a place with 4 stars on the sign out front. No floor towel or wash cloths were provided, but the hand and bath towels were nice and thick.
4/10
Poor
24 Oct 2016
Penny

Very tired

All very tired and grotty. Tap on spa pool held together with sellotape and jets broken. Gas heated water in a thermal resort! Comfy bed the only positive
6/10
Pleasant
10 Oct 2016
Verified traveler
Unfortunately many of ht light switches didn't work, the spa was littered with dirt and petals. Not very attractive when all you want to do is relax. The room was fine. Nothing fancy but served its purpose.
Other than receiving the key from the reception, I dealt with the staff via text. Not terribly personable but friendly none the less.
10/10
Exceptional
28 Sep 2016
samuel

Great hotel close to everywhere

Great host very clean 2 level 2 bedrooms privet outdoor spa love it
2/10
Poor
21 Aug 2016
Verified traveler

Disgusting

Filthy place to stay, cleaners really don't do a good job what so ever. Rubbish left in a cupboard from the people before us, stains on the bedding. Mould and grime in the bathroom. Dust and cobwebs everywhere. Staff don't communicate, on check out, nobody asked us how our stay was so I never got a chance to say how disappointed we were. Very gross
10/10
Exceptional
03 Aug 2016
Susan
stay was overnight for work
Partner

Location & surroundings

Baden Lodge
301 Fenton Steet, Rotorua, New Zealand

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