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8.4/10Excellent192 Reviews
Cleanliness8.6/10 8.6
Service9.0/10 9.0
Comfort8.2/10 8.2
Condition7.8/10 7.8
Location8.4/10 8.4
Neighborhood8.8/10 8.8
Value8.2/10 8.2
Amenities7.4/10 7.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Fernleaf Motel
Wi-Fi internet connection is available on public areas.
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A stay at Fernleaf Motel places you in the heart of Rotorua, within a 15-minute walk of Polynesian Spa and Rotorua Central Mall. This motel is 0.5 mi (0.9 km) from Racing Rotorua and 0.6 mi (1 km) from Government Gardens.
Make yourself at home in one of the 7 guestrooms, featuring kitchenettes with stovetops and microwaves. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as portable fans and blackout drapes/curtains. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
7:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Parking height restrictions apply
No front desk
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Ambassador Thermal Motel - 1101 Hinemaru Street, Rotorua, 3040]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
18
-
Optional fees
- A late check-out fee will be charged
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Rotorua Central Mall
0.4 km / 0.2 mi
Racing Rotorua
0.9 km / 0.5 mi
Rotorua Night Market
0.9 km / 0.6 mi
Government Gardens
1 km / 0.6 mi
Rotorua Arts Village
1 km / 0.6 mi
Tamaki Maori Village
1 km / 0.6 mi
Sir Howard Morrison Performing Arts Centre
1.1 km / 0.7 mi
Lakes Performing Arts Centre
1.1 km / 0.7 mi
Rotorua i-SITE Visitor Centre
1.1 km / 0.7 mi
Lake Rotorua
1.1 km / 0.7 mi
Polynesian Spa
1.2 km / 0.7 mi
Kuirau Park
1.3 km / 0.8 mi
Eat Street
1.3 km / 0.8 mi
Matariki Hangi & Maori Cultural Performance
1.5 km / 0.9 mi
Rotorua Museum
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- motel
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Luggage room
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Non-smoking establishment
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Fernleaf Motel
100
reviews shown
Krishneel
Good location, near to town center and attractions. Room was okay, comfortable. A bit old but its okay.
Sandra
Hotel is looking a little old & tired
Steve
Noisy steam pipework above unit rattled & noisy all night long
Nicolette
There were no issues with the accommodation. Good value for money.
Lise
La chambre est propre et spacieuse. Toutes les commodité sont présentes, frigo, four, micro-ondes.
Ryan
Outside looks a bit shabby, but don’t let that fool you. The rooms are completely renovated and are huge! Far better value than other places charging 50% more
Arnold
Very nice
Gautam
The room was perfect for my family.
智颉
The room is clean! But the shower head
Jon
Moderate toxic fumes issue. Other than that not too bad. Stayed in room #2. Evacuated the first night, tolerated the next two. 3 nights in early-November 2025.
Negatives:
The Hydrogen Sulfide aromas of the city seemed stronger right in the parking area leading to the unit in which I was staying. As if there was a source close by. All of the major geysers & vents on the maps are located about 1-1.5km away. I walked to many of them. However, why it seemed just as bad as being close to a source as here, I don't know. This was a major issue causing me to wake up on the first night after an hour of sleep with nausea, headache, & mild dizziness which caused a panic attack forcing me to evac & sleep in the car 10km away. Also, not too convenient to have to check-in at the ambassador motel (located closer to major discharge areas & yet doesn't stink as much). The towels were half clean & wrinkly, like they were poorly air dried outside. The room was physically hot from water heater system being on at arrival. Also, the next door unit #3 adjoining entire wall was hot like body temperature throughout the stay.
Positives:
Room was gigantic (1 bedroom apartment) It was quiet & mostly clean. Full size kitchen w/ all the plates, pans, glasses, & silverware. Water was instant hot. Bathroom had full amenities. Skylight provided natural light. The Heat pump cooled the room nicely (which it always needed to be). Check-out was easy, leave the key card in the room.
Negatives:
The Hydrogen Sulfide aromas of the city seemed stronger right in the parking area leading to the unit in which I was staying. As if there was a source close by. All of the major geysers & vents on the maps are located about 1-1.5km away. I walked to many of them. However, why it seemed just as bad as being close to a source as here, I don't know. This was a major issue causing me to wake up on the first night after an hour of sleep with nausea, headache, & mild dizziness which caused a panic attack forcing me to evac & sleep in the car 10km away. Also, not too convenient to have to check-in at the ambassador motel (located closer to major discharge areas & yet doesn't stink as much). The towels were half clean & wrinkly, like they were poorly air dried outside. The room was physically hot from water heater system being on at arrival. Also, the next door unit #3 adjoining entire wall was hot like body temperature throughout the stay.
Positives:
Room was gigantic (1 bedroom apartment) It was quiet & mostly clean. Full size kitchen w/ all the plates, pans, glasses, & silverware. Water was instant hot. Bathroom had full amenities. Skylight provided natural light. The Heat pump cooled the room nicely (which it always needed to be). Check-out was easy, leave the key card in the room.
Sharyn
There was loud rumbling at night, like water being pumped.Little sleep. Never worked out where it was coming from. Check in host was very helpful and friendly. Bed was comfortable. Everything was very clean. Appreciated swimming pool after 18km hike!! Spa dilapidated. Area needs simple tidy up but we would stay there again as we were well satisfied.
LEI
Basic room with necessities. Do not expect too much. Good value for money
Good location on a quiet street
Good location on a quiet street
Sharon
Checked in late after 8pm however the gentleman whom checked me in was very polite. Having to go to another address to check in was the only issue. Perhaps I should have asked to have the directions written down instead. Accommodation was very clean and quiet. Thank you very much. S Raerino
Luke
Lots of space
tony
Clean, tidy, simple. Friendly and helpful staff. Central. Would stay again
Peter
Very basic accommodations but service was good.
Janet Ho
The room was located at the back of the property, we needed walking through the garbage area to get in the room
Tara
Single bed in front room, very bright at night security lights on outside all night no curtains on door or window above door. Very spacious. Kitchen had full sized fridge/freezer.
Heather
Was quiet and clean, staff helpful. Overall unit was basic in commodities and could do with upgrading.
Did not like the outdoor light which was very bright, lit up the unit all night through glass door.
Did not like the outdoor light which was very bright, lit up the unit all night through glass door.
Birgit
good price-performance ratio
Michaela
great-close to town. very clean.
great linen and cleaning service.
not so great- power sockets not working, exhaust fans not working, very outdated furniture, bleak and a paint over is not a renovation.
no on-site laundry.
great linen and cleaning service.
not so great- power sockets not working, exhaust fans not working, very outdated furniture, bleak and a paint over is not a renovation.
no on-site laundry.
Di
On a winters day it was the warmth of the unit that impressed my most, sooo comfortable - and I could adjust the thermostat if wanted. Everything I needed was there, I slept well, car parked right outside, couldn't hear the neighbours and for the first time I experienced Netflix, so did a binge watch. Fridge even had a freezer. Although dated, it was very clean which was one of my main wants and all facilities normally used for basic needs were there. It was a great base for a couple of days of peace and relaxation. Thank you!
Carol
Can’t review Fernleaf
Didn’t actually stay at Fernleaf, was offered an “upgrade” at Ambassador Thermal Motel when collecting key. Perhaps the Fernleaf might have been better, although it was very convenient for town and eateries.
Birgit
great price-performance ratio
James
Room was spacious and tidy especially for price. I assume it was shared hot water and the hot water was all gone when I went to use it.
Having to go to another location a few km away for check in is also a bit inconvenient. Surely a there must be a better option. Digital check in?
Having to go to another location a few km away for check in is also a bit inconvenient. Surely a there must be a better option. Digital check in?
carla
Happy with the room need to uograde tv and what can be watched bed was excellent lovely sleep didnt like we couldnt use the backdoor as it was locked but overall would stay again
dianne
Good space
Amy
I liked how this accommodation was central and handy to a lot of facilities. The room had everything we needed, bed was a bit hard, but that's just my opinion. and the shower wasn't hot
I didn't like how above us were very noisy. I could hear TV, talking and running around late at night. I was also surprised to see ants everywhere, all over the kitchen and dining table.
I didn't like how above us were very noisy. I could hear TV, talking and running around late at night. I was also surprised to see ants everywhere, all over the kitchen and dining table.
Juan
This was one overnight stop going to Mildford Sound.
The room was clean and confortable. Provided free storage for our luggage. Reception and staff were excellent and responsive.
Price was reasonable.
The room was clean and confortable. Provided free storage for our luggage. Reception and staff were excellent and responsive.
Price was reasonable.
Jobina
The property was a convenient location. It was very basic but good value for money for a one night stay. The room was extremely basic didn’t have a sofa to sit in the living area had to sit on the bed. The bed in the living area was broken. However the property was clean.
Catherine
.
Derek
The motel is walking distance to the mall. Very comfortable and reasonable priced as we only spent the late afternoon/ nights there.
Mary
Loved it😊
Don
It provided the basic amenities.
wayne
We like the quietness of the cottage. We would book again.
Very good
Very good
Saan
No BBQ facilities as stated and bathroom was leaking, all windows are faulty and AC was broken, so at the time we were told we are being upgraded. Upon moving we were given a room without full kitchen which is part reason we booked and was a very tiny space. Our experience was terrible and would not recommend…
Lorelle
Good value for money had everything we needed.
P
A real Gem
An excellent spacious unit. Well appointed with a full kitchen and seperate lounge.
Bed was comfortable shower was great. Our new place to stay in Rotorua close to the CBD.
Bed was comfortable shower was great. Our new place to stay in Rotorua close to the CBD.
Ginette
je n’ai rien aimé dès notre arrivée. La,porte des wC bloquée, la fenêtre de la chambre coincée, pas de climatiseur. Qu’ on a demandé à changer de chambre mieux mais déçue, on a préféré changé de motel qu’on a demandé à rester à Ambassador motel, du fait que la nuit tombait et pas eu le temps de chercher un autre logement.
David
Lovely stay
Very comfortable accommodation close to amenities and easy walking distances.
A 1 nights stay to gather ourselves for the next part of our trip.
A 1 nights stay to gather ourselves for the next part of our trip.
Kiwi
Nice little unit to spend the night.Clean and tidy great heating.very enjoyable stay.
Marijke
Good value for money. Very spacious clean room with basic version of everything you need. Friendly welcoming staff. Apart from bouncy beds, I'd highly recommend.
Verified traveler
Big unit, clean and quiet since it's off the main road, needs a little bit of updating, however perfect for our budget with 3 teenagers in tow.
G A
A quick getaway with a group of friends
It's a bargain stay for a group of 8 people. Comfortable beds and spacious. Tidy and useful kitchen. Handy to amenities.
Verified traveler
We liked the hot springs hot tub a lot. Room size was plenty big. Bed was extremely comfortable. Full kitchen, which was nice.
The owners, Willie and Cherie, are very nice people and were so helpful with excursion planning and were quick to address our questions and needs.
The owners, Willie and Cherie, are very nice people and were so helpful with excursion planning and were quick to address our questions and needs.
Daniel H K
Overall a nice comfortable place with plenty of space for a big family such as ours. Very good value for money. Some of my family members also enjoyed the mineral bath at the back of the property. The fact the wifi was fast and the TV had Netflix was a real plus among the kids.
Too bad the clothes dryer was not operating when we stayed.
Too bad the clothes dryer was not operating when we stayed.
Verified traveler
Great place for a small family. loved the heated swimming pool. great hosts. nice and quiet. defo come back again
Helen
Good location
Bed was not very comfortable, dipped in the middle. No air-conditioning and was very hot. The couple looking after the hotel were very friendly and helpful.
Amanda
A lovely motel a short drive from Rotorua's key attractions. Make sure to spend some time in the mineral bath on site
Verified traveler
Very large well kept rooms. Staff was very accommodating. Nice mineral pool and warm swimming pool. Would definitely go back
Verified traveler
Lovely friendly staff. Nice big spacious rooms. Close to shops.
Verified traveler
This was blooming brilliant. Nice host, great room.
LORRAINE
A wonderful experience, the owners were is nice and helpful and we loved their dog Rocky will go back a d stay again
Scott
Close to down town and close to attractions in the area. Used the mineral water pool as a added bonus.
Lyndall
We enjoyed the pool and were very thankful for the fans in the rooms as it was hot. The lino floors were quite sticky and the base of the shower wasn't the cleanest (fortunately I wear thongs /flip flops whenever I travel).
Verified traveler
Nice stay
Owners were very friendly and helpful. Spacious and good facilities but very hot at night and no air con. Nicr enough but I don’t think it was worth the price.
Nicola
Family stay
Clean and friendly hotel.
Location is great and friendly staff.
Rooms are big and clean.
Location is great and friendly staff.
Rooms are big and clean.
T
Nice Motel, but was overcharged $1. Would be good to be able to access pool and spa til at least 10pm.
August
Great Hospitality in Rotorua
Nice one-night stay in Rotorua. Very helpful attendant recommended great restaurant and sites. We walked to the restaurant and park to see thermals. Spring fed hot tub looked green. Not sure if that is normal but would have used it anyway if I had had time.
Liz
Old style hotel on quite street
Large rooms and full size kitchen with excellent heated pool. Unfortunately one bed was rock hard, the other was fine. Kitchen well equipped, but lack of powerpoints made cooking challenging and the oven was highly temperamental. Friendly helpful staff and good laundry facilities
Trevor
Close to town, great pool
Very friendly people. We really enjoyed our stay. Very warm comfortable rooms. Has a hot thermal pool and a warm swimming pool. Great for relaxing
Verified traveler
Great Motel close to the City Mall
Was a lovely stay with the whanau, awesome staff very friendly and made you feel welcome.
Jenny
Spacious motel close to CBD
Motel is old fashioned but spacious & value for money. Thermal heating throughout so great for a winter stay. Also heated indoor & outdoor pools a bonus. Only a short walk to shops & CBD. Staff were very helpful. We have stayed here before and would stay again.
Ann
Nice motel.
Booked online with specific request that the room had to be wheelchair friendly.
Remained at the motel even though the room didn't meet requirements The owners were friendly and helpful
Remained at the motel even though the room didn't meet requirements The owners were friendly and helpful
Ooi
2 nights stay
Good location nearby eateries. Very warm during winter which is good. Private spa with family room booked. Aged in the interior but still acceptable with the price.
Chi-Kong
We the spa: Hot Spring and giant TV plus big room space
Verified traveler
Best Place in NZ
Great place, great manager! I loved it!
Rob
Overall pleased, minus a couple of parts
Stayed here for two nights.
For starters, the good. We had a nice big one bedroom apartment for a reasonable price. Being two adult males, one of us made the living room the bedroom while the other slept in the actual bedroom. Two separate spaces, which made for a bit of privacy after sharing a room for most of the trip. The apartment came with a well equipped kitchen which came in handy when we had an in-room movie & home made Lunchable(tm) night the first night when it was pouring. We were pleased to find a semi-working Netflix on the TV so we could bing part of the new season of Love. The hotel had a pool and a small thermal pool, but we didn't get to try either, sadly.
Now, the downsides. The beds weren't the most comfortable... my friend called them inflatable mattresses as that's sort of what they felt like. The Internet was very slow on my computer and cell phone... I have no idea how Netflix even worked with those speeds! Not only was it slow it would just go out for periods of time. This was a theme of Rotorua, so I don't blame the hotel as much as I do the Internet in the whole city, apparently. The bathroom was also in need of a refurbishment. It was fine, but the toilet only had a non-locking sliding door on it, and the shower faucet was one of the oldest I've seen in a hotel, and I've stayed in a lot.
Would I stay here again? Sure. Would I recommend it? Sure. But if you are used to American style upscale chains, this is not the hotel for you.
For starters, the good. We had a nice big one bedroom apartment for a reasonable price. Being two adult males, one of us made the living room the bedroom while the other slept in the actual bedroom. Two separate spaces, which made for a bit of privacy after sharing a room for most of the trip. The apartment came with a well equipped kitchen which came in handy when we had an in-room movie & home made Lunchable(tm) night the first night when it was pouring. We were pleased to find a semi-working Netflix on the TV so we could bing part of the new season of Love. The hotel had a pool and a small thermal pool, but we didn't get to try either, sadly.
Now, the downsides. The beds weren't the most comfortable... my friend called them inflatable mattresses as that's sort of what they felt like. The Internet was very slow on my computer and cell phone... I have no idea how Netflix even worked with those speeds! Not only was it slow it would just go out for periods of time. This was a theme of Rotorua, so I don't blame the hotel as much as I do the Internet in the whole city, apparently. The bathroom was also in need of a refurbishment. It was fine, but the toilet only had a non-locking sliding door on it, and the shower faucet was one of the oldest I've seen in a hotel, and I've stayed in a lot.
Would I stay here again? Sure. Would I recommend it? Sure. But if you are used to American style upscale chains, this is not the hotel for you.
Rob
Overall pleased, minus a couple of parts
Stayed here for two nights.
For starters, the good. We had a nice big one bedroom apartment for a reasonable price. Being two adult males, one of us made the living room the bedroom while the other slept in the actual bedroom. Two separate spaces, which made for a bit of privacy after sharing a room for most of the trip. The apartment came with a well equipped kitchen which came in handy when we had an in-room movie & home made Lunchable(tm) night the first night when it was pouring. We were pleased to find a semi-working Netflix on the TV so we could bing part of the new season of Love. The hotel had a pool and a small thermal pool, but we didn't get to try either, sadly.
Now, the downsides. The beds weren't the most comfortable... my friend called them inflatable mattresses as that's sort of what they felt like. The Internet was very slow on my computer and cell phone... I have no idea how Netflix even worked with those speeds! Not only was it slow it would just go out for periods of time. This was a theme of Rotorua, so I don't blame the hotel as much as I do the Internet in the whole city, apparently. The bathroom was also in need of a refurbishment. It was fine, but the toilet only had a non-locking sliding door on it, and the shower faucet was one of the oldest I've seen in a hotel, and I've stayed in a lot.
Would I stay here again? Sure. Would I recommend it? Sure. But if you are used to American style upscale chains, this is not the hotel for you.
For starters, the good. We had a nice big one bedroom apartment for a reasonable price. Being two adult males, one of us made the living room the bedroom while the other slept in the actual bedroom. Two separate spaces, which made for a bit of privacy after sharing a room for most of the trip. The apartment came with a well equipped kitchen which came in handy when we had an in-room movie & home made Lunchable(tm) night the first night when it was pouring. We were pleased to find a semi-working Netflix on the TV so we could bing part of the new season of Love. The hotel had a pool and a small thermal pool, but we didn't get to try either, sadly.
Now, the downsides. The beds weren't the most comfortable... my friend called them inflatable mattresses as that's sort of what they felt like. The Internet was very slow on my computer and cell phone... I have no idea how Netflix even worked with those speeds! Not only was it slow it would just go out for periods of time. This was a theme of Rotorua, so I don't blame the hotel as much as I do the Internet in the whole city, apparently. The bathroom was also in need of a refurbishment. It was fine, but the toilet only had a non-locking sliding door on it, and the shower faucet was one of the oldest I've seen in a hotel, and I've stayed in a lot.
Would I stay here again? Sure. Would I recommend it? Sure. But if you are used to American style upscale chains, this is not the hotel for you.
Lynda
Good Value for Money
This is an older motel, e.g. separate hot and cold faucets in the bathroom sink, but has quite spacious suites that are dusty (I'm allergic to dust) but otherwise clean. It has a mineral pool that my travelling companions very much enjoyed. The host charged the room rate to my credit card before we arrived, which was a problem since we wished to pay in cash. He said he hadn't noticed the fine print on the reservation specifying that we would pay on arrival. He immediately reversed the charge, with apologies, but I did have to deal with my credit card company to get the exchange rate difference between charge and credit reversed. Other than that issue, our stay was very pleasant and the hosts most welcoming and helpful. This is not a high end hotel but provides excellent value for money for a reasonably clean, spacious, safe place to stay just a short walk from the city centre and close to a shopping mall.
marykay
Great place for us!
The Fernleaf is in a neighborhood just a short walk to everything we needed. Wally and his wife were gems. So friendly and helpful. We loved the mineral bath - a real bonus!
Tamfam
Simple and easy access
Family friendly environment, simple and accessible within the facility and proximity is easy to the mall. Away from the main road. Kids enjoyed the pool and their sleep!
Lovely stay.
Lovely stay.
gigi
My family had a great time staying at Fernleaf Motel. We stayed in a 2bedroom apartment. Very tidy . Hot pool and mineral bath is a bonus. Close to city too. And Cherie is lovely .
Verified traveler
Family stay
Bathroom clean in need of up grade. Need to pay attention to smaller details like removing full ashtrays from sitting area and having pool towels available
Brian
Excellent motel , very nice owners.
Excellent 3 night stay with very nice accommodating owners who are friendly and helpful. Location is in a quiet area of ROTARUA about 15 mins walk from the pubs, restaurants etc.
Apartment is clean and well equipped and we enjoyed our stay there. Also very handy to be able to do your washing in their laundry.
Apartment is clean and well equipped and we enjoyed our stay there. Also very handy to be able to do your washing in their laundry.
Penny
Good Motel.
This is a good motel in a quiet residential street within easy reach of Rotorua centre and the lake, Our was small but clean, comfortable and great value for money. Worth pointing out is the fact that our room was at the back of the property close to thermal spa pool which can result in a very strong smell at times, particularly during the night. This did not spoil our stay in any way however. We would stay here again.
Verified traveler
Good hotel near town centre with the personal touc
Stayed here for three nights based on good reviews. Host Wendy (and her husband really look after the place. It's a 1960s motel that is lovingly maintained with really good beds and soft furnishings. Our room (5) was so big we could have easily lived in it! Wendy has made sure that all you need is included in the rooms - making it a real home from home.
sarah
Excellent service
Amazing
Annie
Central Motel Close To Town And Local Shopping
The Motel was easy to find and in a good area. Wendy the motel manager was very helpful and friendly.
The rooms are clean and tidy, everything was in good working order. There was four adults in the room and there was plenty of room.
The laundry room was easy to find and first wash free. We also found the Hot mineral pool to be a real treat, very relaxing.
The rooms are clean and tidy, everything was in good working order. There was four adults in the room and there was plenty of room.
The laundry room was easy to find and first wash free. We also found the Hot mineral pool to be a real treat, very relaxing.
Gordon
Fantastic experience
Have so enjoyed touring NZ by car over past 3 weeks. Have stayed in many motels, al very good but the welcome and hospitality shown to us by Wendy coupled with the charm and comfort of the accommodation was outstanding. Would highly recommend to anyone who appreciates the personal touch.
Ek B
Old and outdated motel
stayed here for a night. The motel is old and outdated. the rooms were big and roomy but the flooring, carpet and furniture is all old. To top it, all the windows were left open so we had plenty of companies - bugs, flies etc. All of us got woke up with bug/mosquito bites on our feet and hands. The hotel is extremely noisy as well. I didn't mind the sound of boiling ground water, but hearing my neighbors urinal everytime it was in use was disgusting. Bed/sleep quality was very average. We also used the mineral pool..it was so bad...water was all black and was more like a shed over the water. The outdoor pool was full of dead bugs/flies and the bottom of the pool looked so worn out and unappealing. Avoid . Parking is tight as well but its on a quiet street and nearby to stores etc.
Candice
Convenient and clean motel
The motel is off the Main Street so it is quiet while still very close to the CBD. Everything is within walking distance. My room was spotless and the service was beyond exceptional.
CT
Mineral spa!
The carpark a bit too small if all 7 cars are there.
Patricia
Very welcoming with great advice on local walks and sights only down side was intermittent wifi but hey in mountains on holiday should leave it alone.
Graeme
Golfing holiday
Great stay. Comfortable and close to shops, restaurants
Verified traveler
Comfortable room. Clean. Great facilities. Central location
Verified traveler
Basic unit
The motel was stuck out the back and was not appealing. It was a bit of a surprise and should have been disclosed with the description of the unit. There was no control of the heating and no electric blanket on the bed or floor coverings in the bathroom.
I would only recommend this motel to a friend after explaining the facilities.
I would only recommend this motel to a friend after explaining the facilities.
Verified traveler
Great location
This is a pleasant well appointed and quiet motel with a well set up kitchen and a lovely pool. There was lots of room for 2 adults and 2 children.
Leanne
Very comfortable motel, close to Rotorua town centre. Quiet at night with nice heated pool.
Verified traveler
Nice hotel, close to town and attractions!
Very friendly and helpful owners, even picked us up and dropped us off at the airport. Very comfortable beds, decent motel for the price
Jeff
Hosts were very friendly. Lovely outdoor heated pool.
Erin
Quick Stay
Easy to get to and close to downtown, but a bit of a walk. Very friendly host. Their check in closes at 8, we didn't realize this and arrived at 8:30 and she stayed late for us (thankfully!). General thermal smell throughout the town, the water in the shower also smelled like this, which was a bit overpowering, though nothing they could do about it. Large space, lots of room. Beds could use some foam toppers as they were a bit lumpy but overall, for the price, hard to beat. Was neat to experience the thermal pool
Sara
Lovely Kiwi welcome
A very pleasant place to stay. The proprietors could not have been more welcoming. Room was absolutely spotless. Great to have Netfliks and free WIFI ( many 5 star corporate hotels could learn from this). Large living room and separate bedroom for a very reasonable rate. Quiet. The owners are in the process of modernizing but it is just fine as it is currently with some older fittings but nice modern furnishings and touches. We were in town for an open water swimming event and will be back next year for the same event - will chose to stay here again.
Vann Family
Good New Zealand hospitality!!!
We stayed for 2 nights and would recommend to anyone who doesn't like the big over priced hotels. Set off the busy main road it's a 10min stroll into town and close to supermarket. Parking can be tight but if that's the only downside then it's a very minor one. Would stay again for sure. Thanks
Ben
Nice Motel close to town and attractions
Stay here one night on our travel through New Zealand. Room was much bigger than expected and checkin was easy. Lots of shops nearby within walking distance. Overall it was quiet and comfortable. The wifi was great as well.
Verified traveler
Great internet!
Some of the best hotel internet ever! They have Netflix streaming in every room yet the Internet is still fast for all your online needs.
Walter
Awesome.
Awesome stay. The pool was just what we needed after a long day standing in the sun. Room was nice and clean. Very comfortable stay. Friendly hosts. Would definately stay again.
Tianna
Great Place to Stay
This hotel was quite small (only about 5 or so rooms), but definitely didn't lack. There was a heated outdoor pool, a small thermal pool in the back and laundry dried over the thermal heat (they brought it in for us while we were out having fun). Our room had a small bedroom (single and double beds) with a pullout couch and single bed in the living room. Roku tv (lots to choose from), a great small kitchen and fantastic location. Great place to stay!
Marguerite
Book it!
Quick family trip for Christmas and had everything we needed for our stay. Owners were lovely and genuine. Unit was spotless and was handy to town. Would definitely stay again.
Location & surroundings
Fernleaf Motel
23 Toko Street, Rotorua, New Zealand
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Fernleaf Motel
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