Name: Devonwood Motel Rotorua
Address: 312 Fenton Street, 312, Rotorua, NZ

8/10

Excellent

24 Jun 2026

Dolores

This was a great motel room with an excellent little kitchen and a spacious room. The bathroom could use either a cabinet or shelf to place toiletries. The bed and pillows were comfortable, which we greatly appreciated.

Partner

8/10

Excellent

04 Jun 2026

Paul

Loved the hot pool.

Family_with_children

8/10

Excellent

31 May 2026

James

Nice budget motel, a little bit dated, could do with a makeover but for the price it is fine, spa pool in the room could be hotter but the outside heated pool makes up for that, I would definitely stay again

Partner

10/10

Exceptional

30 May 2026

Rochelle

Lovely greeting from reception she’s was very friendly and helpful.

Family_with_children

8/10

Excellent

24 Apr 2026

Kusuma

Good location . Convenient location. Clean room.

Family_with_children

10/10

Exceptional

19 Apr 2026

Rodolpho

Good value for money.

Partner

10/10

Exceptional

19 Apr 2026

Luke

Great sized room with a lot of amenities with plenty of parking

Self

8/10

Excellent

12 Apr 2026

Ngaio

Pool was great (heated)
Good environment as it was all enclosed
Safe parking

Family_with_children

6/10

Pleasant

06 Apr 2026

Victoria Hartley

Arrived an hour after check in had opened and reception was deserted. No bell to attract attention, had to phone them up (which rang the phone in front of us) and ask them to come to reception.
We had booked a room with a private spa pool, but couldn't fill it up. Hubbie returned to reception and came back with the tale that they had run out of hot water because other units had filled their pools up. Even at 8am the next morning there was still no hot water for our spa pool.
The only redeeming feature was the bed sheets were very clean and white.

10/10

Exceptional

05 Apr 2026

Mark

great place to stay, friendly staff, great location and it was really clean. I definitely would stay here again, highly recommend

Partner

4/10

Poor

29 Mar 2026

Sabrina

Very old establishment. Needs to be renovated. Smelled in the room like sulfur. The maytress needs to be replaced. The TV did not work. Lightbulb was out for the reading lamp. The lock on the door was not very secure. Good enough for one night stay but would never go back.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Bruce

Very nice, a bit tired but ok, good parking

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Diane

Clean & comfortable. Everything we needed. Heated pool is great

10/10

Exceptional

05 Feb 2026

George

Good size of room. Everything very clean. Swimming pool at a good temperature.

Partner

8/10

Excellent

23 Jan 2026

Tony

Veerrry nice

10/10

Exceptional

20 Jan 2026

Genia

Very friendly and accommodating staff, clean, well equipped and good size. We enjoyed our stay and would use it again. Thanks.

Leisure Family

8/10

Excellent

17 Jan 2026

Laurel

Property was tidy,beds were comfortable.pool was nice and clean and staff friendly.
Only downside was that the grounds were a bit unkept and large ashtrays directly outside room (patio seatingside) hadnt been cleaned out.Also bathroom fittings (sink and shower) were heavily tarnished and the basin stained/discoloured around fixtures...making the bathroom ,although clean, unappealing.

Leisure Partner

8/10

Excellent

10 Jan 2026

Emma

We had a really nice stay at Devonwood motel always came back at the end of the day to a nice clean room, staff were really nice. Pool was also really good but it is heated so not very ideal for a hot summers day as the first time we went in it was very hot and felt like a spa pool but they added some cold water to cool it down which made it better.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Diana

Parking was ok. Spa was good.
Bed was comfortable
Overall good

6/10

Pleasant

07 Jan 2026

Susan

Bed very uncomfortable

Partner

10/10

Exceptional

07 Jan 2026

Robin

A nice stay in a clean room with a good pool and friendly staff. The food at Urbano Bistro (5 mins walk away) is excellent for a dinner option.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Carlos

Room is cozy an to top it off the pool is heated

Leisure Friends

10/10

Exceptional

04 Jan 2026

Susan

Easy parking, excellent location, my kids enjoyed the spa very much.

Leisure Family

10/10

Exceptional

01 Jan 2026

Jodie

Very friendly reception staff. Quiet and clean. On main road into town, handy to supermarkets. Would recommend.

Partner

10/10

Exceptional

28 Dec 2025

Karen

Room was spotless. Everything was superb.

10/10

Exceptional

16 Dec 2025

Sue

Just amazing and we love the pool

8/10

Excellent

05 Nov 2025

buta

Not bad

Family

10/10

Exceptional

09 Oct 2025

Joe

Welcoming staff, great location and clean rooms

Leisure

10/10

Exceptional

25 Jun 2025

Julie

The staff were very helpful and considerate.

Leisure Self

8/10

Excellent

01 Jun 2025

Liz

Reception was extremely helpful and accommodating. This was a last minute booking and suited our needs.

Leisure

10/10

Exceptional

12 May 2025

Mahalia

Great stay, only improvement will be having air conditioning in rooms and fans in bathrooms

Leisure Family

8/10

Excellent

17 Apr 2025

Vicki

Property was old and needs abit of updating. Everything was clean and comfortable. Spa SAS good.

Leisure Family

8/10

Excellent

29 Mar 2025

Lynette

We were booked in for 2 nights & experienced an issue with the room during the night. We raised it with staff next morning, who were helpful & moved us to another room.

Leisure Partner

8/10

Excellent

14 Mar 2025

Paul

Motel was older, but in good shape. The staff went out of their way to accommodate us. I give them a 10.

Leisure Family

8/10

Excellent

26 Feb 2025

J

Thanks

Nice to get an upgrade to a queen size bed.

Partner

8/10

Excellent

23 Jan 2025

Verified traveler

Reliable sober stop

Efficient and well maintained, no problems. Even a proper luggage stand which was otherwise rare in New Zealand. However the extremely Spartan decor / outfitting was somewhat unwelcoming.

Self

8/10

Excellent

14 Jan 2025

Jade

There was private spa we didn't discover until checkout. I would have liked to make it known to the visitor so they can enjoy it as I did not.

Leisure Partner

6/10

Pleasant

12 Jan 2025

Cindy

Nice staff. The room was a little run down. Needs some updates and the facilities needed some cleaning and maintenance

Leisure Partner

8/10

Excellent

08 Jan 2025

Des

Clean, tidy, friendly welcome at check in.

Business Partner

8/10

Excellent

04 Jan 2025

Neelam

Nice and clean. Safe quite and convenient.
Was alright for one night stay.

Leisure Family_with_children

6/10

Pleasant

31 Dec 2024

Jon

Was average stay

Leisure Partner

10/10

Exceptional

25 Dec 2024

P

A great place to stay.

Comfortable bed, excellent shower.

Unit was spacious, clean and had good air flow.

Only thing missing was a couple of comfortable armchairs to relax in.

Friends_and_family Family

8/10

Excellent

14 Dec 2024

Garry

It does need air-conditioning.

Leisure Friends

2/10

Poor

05 Dec 2024

Michael

dump

6/10

Pleasant

14 Nov 2024

Jennifer

Small stuffy room, window catch broken. Onsite restaurant convenient, food great, spectacular views of lake. Close to shops.

Leisure Partner

10/10

Exceptional

01 Oct 2024

Gary

Really enjoyed this accommodation. Room was excellent and bedding was very comfortable.

Leisure

8/10

Excellent

12 Sep 2024

Liana

Was last minute booking, everything went well

Business Partner

8/10

Excellent

03 Jun 2024

Yvette

Really enjoyed my stay here had all that I needed.

Leisure Partner

10/10

Exceptional

25 May 2024

Susan

Stayed one night to catch up friends and family. Didnt use any of the facilities but the pool looked nice. The rooms are quite large and more than adequate for a short stay

Leisure Family

6/10

Pleasant

05 May 2024

Betti

The bed was very comfortable.
Seating poor- only 3 metal chairs & no comfortable seating at all!!! I am thin & had to use a pillow sit on & rest my back or sit on the bed!! The shower was good.
The car park space allocated to the unit was outside a different unit!
I would not choose to stay there again.

Leisure Partner

4/10

Poor

05 May 2024

Michael

Not what the ratings are saying
Very disappointed.

Leisure Partner

8/10

Excellent

03 May 2024

Alison

Was warm and comfortable unfortunately toaster did not work

Leisure Family

10/10

Exceptional

26 Apr 2024

Keith

This is an older motel, but really well kept. Comfortable, nice and clean with no frills. Good price, great staff. Exactly what we wanted. Thanks. Will stay agin.

Leisure Family

8/10

Excellent

26 Apr 2024

jared

Seperation

Leisure Self

6/10

Pleasant

06 Apr 2024

Barbara

There’s nothing I didn’t like in particular. It was just an average motel with nothing outstanding or exceptional about it

Leisure Partner

10/10

Exceptional

28 Feb 2024

Stephen

Great overnight stay

Convenient, spacious, well serviced and friendly staff

Self

10/10

Exceptional

11 Feb 2024

Edgardo

Good location and nice staff.

Business_and_leisure Family

10/10

Exceptional

10 Feb 2024

Diego

Great place, nice pool and spa. The room was bigger and better than I imagined. The spa had to be filled in, turned on and emptied to be clean before actually using it.

Leisure Family_with_children

8/10

Excellent

23 Jan 2024

Farah

Comfy bed and pillow, tidy bathroom, nice to have an outdoor spa atatched to the room and the swimming pool was good for the weather temperature. The only thing we did not like was the heat. The room got extremely hot from the sun especially during the sunset. Night was horribly hot as well with only one fan in the entire unit. 2 fans would be great. One for the room and one in the dining/ lounge area.

Leisure Family_with_children

8/10

Excellent

09 Jan 2024

Susan

Loved the heated pool and surrounding area.
Easy access off main highway.
Courtyard area outside thw unit was a bonusvthough could do with some tender loving care re gardens and lawn.

Leisure Partner

8/10

Excellent

02 Jan 2024

Farah

We loved that the accommodation was not far from town. It was quiet. Easy allocated parking. Loved that we had ur private out the room spa. The issues we had was with our bed being way too hard. We stayed for 3 nights and both hubby and i had sore back and shoulders the entire time. The toiler was very hard to flush and most importantly our 3 yr old was very upset with the outdoor heated pool being overly hot close to 38°c. We booked the accommodation specifically for the ourdoor pool but it was way too hot even for the adults.

Leisure Family_with_children

6/10

Pleasant

01 Jan 2024

Jean

Very friendly service but the property itself was a bit old and run down - there was no central heating or cooling but we were provided a fan.

Leisure Partner

10/10

Exceptional

31 Dec 2023

Eden

We had a very enjoyable stay here. Really lovely and helpful staff. Spacious rooms with everything you need.

Business_and_leisure Family_with_children

8/10

Excellent

20 Nov 2023

Galina

Our room was nice and well equipped, beds were comfortable with good quality linen. Motel is conveniently located in the heart of Rotorua. We enjoyed our time there.

Leisure Friends

6/10

Pleasant

20 Nov 2023

michael

Basi Motel

A very basic motel for the price, compared to others around

Partner

6/10

Pleasant

27 Sep 2023

Colleen

Unfortunately there was no milk for hot drink. and there were ants crawling around the kitchen bench on arrival

Leisure Self

4/10

Poor

18 Sep 2023

Richard

Very poor standard with leaves blowing down the corridors and such a basic room

Business

6/10

Pleasant

16 Sep 2023

Jasdeep

Friendly staff

6/10

Pleasant

16 Jul 2023

Sally

The motel room was clean and conveniently situated with friendly staff. The property looked a bit tired and neglected but fees were priced for our budget.

Leisure Partner

6/10

Pleasant

16 Jul 2023

Chia Chun

The bed is very comfy but there are a lots of spider webs in the ceiling and kitchen stove is quite old.

8/10

Excellent

15 Jul 2023

Prashant

overall good stay. good location.
only thing could be improved is access to kitchen & microwave after 8pm.

10/10

Exceptional

12 May 2023

Isobel

I liked the meet&greet(even though there was a small mis-communication).The surroundings were pleasant.Unsure about the safety,as we had to use our key to get in1 door?,but the other exit door was wide open.Leaven us(guests) warey of whos in th corridors upon entry into room.Price wise,worth it..comfortability,perfect..would definitly Reccomend.

8/10

Excellent

11 May 2023

Diane

I loved the room, it was cosy and the bed was fantastic.

Leisure Self

6/10

Pleasant

27 Apr 2023

Thomas

I was asked to show a photo ID during check in. Whilst a bit unusual, I was happy to do that. However, I was shock when the staff took a photocopy of my passport. I yelled, she replied it was the company policy. Finally she gave me the photocopy without keeping it. Was this act legitimate?

Partner

10/10

Exceptional

24 Apr 2023

Palu

The moko enjoyed the heated pool morning and night. So did papa

Leisure Family_with_children

10/10

Exceptional

10 Apr 2023

Chantelle

Thoroughly enjoyed our stay here. Some of the walls could’ve done with a wipe (particularly in the bathroom), but the room
was generally clean and had everything we needed for our short family holiday. We enjoyed the private spa and the staff were friendly and helpful.

Leisure Family

8/10

Excellent

28 Mar 2023

Nicola

Pricewise this motel suited my needs, the staff were friendly, the rooms were clean.

Self

6/10

Pleasant

08 Mar 2023

Graham

Clean comfortable room. A bit of lounge furniture would have been nice. Served the purpose for an overnight stay.

Partner

6/10

Pleasant

08 Mar 2023

Carolyn

Pool was nice. Bed comfortable. A lot of general maintenance required inside and out. Rooms are tired, lights not working, portable elements old, dirty and need replacing. Stayed 2 nights room not serviced. Cigarette butts left outside room.

Leisure Partner

10/10

Exceptional

24 Jan 2023

Laura

Pleasant accommodation, clean and comfortable

Leisure Family

10/10

Exceptional

23 Jan 2023

David

It did exactly what I expected, comfy bed, tea and coffee, friednly welcoming staff, safe and secure parking, hot shower

Leisure Friends

6/10

Pleasant

12 Oct 2022

Vanessa

Stayed in the studio , no kitchen. Very small room, bed was probably a Queen and not particularly comfortable. Property is tired

Leisure Partner

10/10

Exceptional

05 Sep 2022

alan

ok was running late to check in after 8pm rang in, told them whats up they where good with that, motel was sooo homely oniss, the pool was a dream, such a safe and comfy motel with cleaniss to the Teeee! would be going back nect time im back in ROTORUA and the prices was reasonable thank you

8/10

Excellent

12 Jul 2022

Gina

Very simple and basic but clean

Leisure Family

8/10

Excellent

12 Jun 2022

Jeff

Great value friendly staff. About what you would expect at bottom price rooming. But rooms were clean and great location

Leisure Family

10/10

Exceptional

07 Jun 2022

Cory

Awesome stay staffing was great as well highly recommended.

Business_and_leisure Family_with_children

10/10

Exceptional

06 Jun 2022

Wynae

Loved it

This place is worth a stay.. our room had a spa .. Excellent

10/10

Exceptional

05 Jun 2022

Nicole

Awesome

Leisure Family

8/10

Excellent

08 Jan 2022

lance

K

Leisure Family_with_children

8/10

Excellent

22 Jul 2021

joseph

Well worth the visit

Pleasing experience clean rooms tidy and comfortable. Close to food and many facilities

Friends_and_family Family

6/10

Pleasant

29 Nov 2020

Verified traveler

Our stay was short. Only 1 night with friendly staff however the property is overdue for a freshen up. Our room was very basic with a comfortable bed. The room needed blockout curtains as the current ones let light into the room and it was hard to sleep with so much light.

Friends_and_family Partner

8/10

Excellent

15 Jul 2020

Shaz

Great service and very friendly staff. Room ckean and tidy.

Leisure Family

10/10

Exceptional

07 Feb 2020

Margaret

Good value in Rotorua

Really comfortable stay! Good location! Nice pool!

Partner

10/10

Exceptional

19 Jan 2020

Verified traveler

outdoor heated pool was excellent,rooms had everything you would need. if I had to come up with a negative maybe the spa baths in the room take quite a long time to fill and heat up

Leisure Family_with_children

6/10

Pleasant

05 Jan 2020

Verified traveler

i found the Devonwood motel good value for money $120.00 for the night

Leisure Partner

8/10

Excellent

01 Jan 2020

Verified traveler

Great sized room, comfortable beds, pool fantastic. The wifi was terrible!

Leisure Family

6/10

Pleasant

31 Dec 2019

Verified traveler

This motel is extremely run down. There was mould on the shower fixtures, stains on the couch and over throws. The pictures online are not accurate. It was clean enough but the room we stayed in needs painting and upgrading.

Leisure Family

8/10

Excellent

26 Dec 2019

Iryna

Plenty parking. Friendly staff
Good hot swimming pool.

Tv remote control did not work.
There are no hook to hang towels in the bathroom.

Partner

10/10

Exceptional

25 Oct 2019

Verified traveler

It was excellent for our requirements. Good location