New Castle Motor Lodge

6/10

Pleasant

20 Jul 2026

Mike

Cheap motel for a reason, very aged place obviously seemed like electrical wiring must be faulty. Only recommended if you just want a very cheap one night somewhere.

Family_with_children

6/10

Pleasant

17 Jul 2026

tania

The complex was nice considering what we paid! Though they need to address some of the safety issues around the power points in the rooms. We moved rooms once because of the issue , to find the next room was worse.
Message to the management, please address this before there is a fire!!!!

Partner

10/10

Exceptional

03 Jun 2026

Steven

Nice spot , good price !!!

8/10

Excellent

13 May 2026

Matthew

I stayed for one night. It was nice and clean. Only powdered Creamer for coffee, didn’t cut the mustard. The lights from next door felt like they were shining through the curtains at a million watts. Bed was very firm a bit too firm for me.

Self

2/10

Poor

11 Apr 2026

Steve

Motel has paper thin walls and is located next door to an indian temple or something, lots of inconsiderate indians staying in the motel making loads of noise, banging doors etc until late making sleeping near impossible

Family_with_children

10/10

Exceptional

29 Mar 2026

Paul

There was everything I needed for a comfortable stay. The apartment was clean, the spa bath worked well and the water was hot. Mattress was comfortable and linen etc clean. Surprised at how spacious apartment. Would definitely book again.

Self

8/10

Excellent

15 Mar 2026

Ruan

Convenient location

Self

6/10

Pleasant

14 Mar 2026

Dennis

Location was good. The on-site washer and dryer were damaged my clothes. The facilities were old and worn.

Partner

10/10

Exceptional

02 Mar 2026

Corinne

Very clean room , nice towels,very nice stay

8/10

Excellent

05 Feb 2026

Minh Duy

It has a nice room and very cool jet tub. The only downside is there was no AC in our room

Partner

8/10

Excellent

02 Feb 2026

Dean

Great spot. Good amenities. Excellent value for money

10/10

Exceptional

25 Jan 2026

Dean

Good location, great value for money

Leisure Self

10/10

Exceptional

13 Nov 2025

Steven

Good staff

Business Self

8/10

Excellent

09 Nov 2025

Shahin

Clean. No interaction with staff

10/10

Exceptional

24 Oct 2025

David

Older Motel but comfortable and excellent value for money

10/10

Exceptional

14 Sep 2025

Luisa

Great accommodation. Very clean, quiet and loads of space.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Wendy

Loved the room layout. Having a seperate bedroom would be great for families - for us it was our walkin wardrobe😋 the main room with kitchenette was spacious and the cherry on the top was the yummy large spa bath.

Leisure Partner

6/10

Pleasant

17 May 2025

santana

I have arrived at our destination after leaving and i a missing money and a Authentic Gucci bag worth $4000 and cash that isnt in my belongs anymore.

10/10

Exceptional

25 Apr 2025

Keith

Very tidy

10/10

Exceptional

26 Mar 2025

Tom

Highly recommend

They must’ve upgraded our room because it was huge. It’s very nice facility. Highly recommend it.

Partner

6/10

Pleasant

13 Mar 2025

Pauline

3 night stay

Well situated good parking easy to find needs a bit of refreshing quite basic plenty of drinking sachets. Good bedding and nice towels.

Friends_and_family Friends

8/10

Excellent

10 Mar 2025

Vishwant

Served my purpose perfectly. Reasonably priced.

6/10

Pleasant

25 Feb 2025

Christine

A good place for a basic overnight stay. Very hot with no air con just individual fans. A mirror outside of the bathroom would be useful.

Leisure Friends

8/10

Excellent

14 Feb 2025

jan

Easy to locate central position

Leisure Partner

10/10

Exceptional

03 Jan 2025

Rebecca

Very clean, interior and furnishings looked all recently updated.

Leisure Family

10/10

Exceptional

28 Dec 2024

Morgan

Overall, this property was good. Its definitely far-ish out of the middle of the city so you'll want to have options for driving. It was clean and staff was polite.

Leisure Partner

10/10

Exceptional

09 Nov 2024

Debbie

Immense gratitude to the staff / owners of this lovely motor lodge. Their kindness and compassion at an extremely stressful and heartbreaking time whilst having to visit my father in the hospital was very much appreciated.
The room / facilities fulfilled all my needs and expectations.
There is also a beautiful rose garden directly over the road from them, with seats to relax on and lawns to stretch out on whilst enjoying the fresh air in peaceful surroundings [despite not being far from the main road]
I would not hesitate to stay there again, or recommend this to anyone needing to visit family / friends in the hospital. Thank you to all who made my stay so much easier, keep up the good work as I do appreciate how hard times are now for you all.

Leisure Self

10/10

Exceptional

07 Nov 2024

Anthony

Property in good condition

Leisure Friends

10/10

Exceptional

21 Oct 2024

Christine

Very kind and thoughtful owners. Highly recommend.

6/10

Pleasant

25 Apr 2024

Tracey

.

Business_and_leisure

10/10

Exceptional

18 Apr 2024

maryam

Awesome stay

Lovely place to stay with our extended family. Abit odd to open the main door into the bedroom but otherwise very spacious, comfy beds, clean utencils for cooking.
They upgraded us for free to a bigger unit so both of our rooms be next together !
So very lovely ! Oh and the jest spa in the bath was veryyy good ! Overall lovely clean place. Totally recommended

Friends_and_family Family

8/10

Excellent

27 Mar 2024

Anne

Good proximity to town, great bath, good having cooking facilities

Leisure Family

10/10

Exceptional

27 Feb 2024

David

Great place to stay

Clean and well-appointed unit in a good location within walking-distance to the centre.
Friendly staff.

Friends_and_family Friends

10/10

Exceptional

22 Feb 2024

Patsy

We are a group of 3 living in a room which can sleep 5. Very spacious, airy and value for money. Only A$393 for 2 nights.

Leisure Friends

10/10

Exceptional

22 Jan 2024

Josee Rose

Convenient, clean and easy to find, lovely location.

Leisure Family

10/10

Exceptional

06 Jan 2024

Cheryl

Staff and owners were helpful, accommodating and polite.

Leisure Family

10/10

Exceptional

03 Jan 2024

CHANDRA MOHAN

Excellent host. Convenient property. Central location. Great for families!

4/10

Poor

09 May 2021

Verified traveler

Very noisy due to other inconsiderate guests.

Leisure Partner

6/10

Pleasant

29 Dec 2020

Verified traveler

The property was close to city centre. At time of our stay many guests were there and a lot shouting arguing and swearing which waa not nice especially with family and little kids. The facilities were pretty basic

Leisure Family

6/10

Pleasant

01 Oct 2020

Verified traveler

We regret that the facilities were not as good as we have experienced on past visits. In spite of the request for guests to clean after use (with a surcharge if not cleaned) the glassware was very dirty, and the electric jug did not work (it was replaced on our second day). It would appear the motel had been used as accommodation during the covid lock down which may account for the lower standard. Motel \"rules\" include request to \"not intimidate other guests\", a first in our years of travelling.

Business Partner

10/10

Exceptional

06 Sep 2020

Verified traveler

Lovely motel in Nice quiet location. Perfect home away from home

Leisure Partner

2/10

Poor

25 Aug 2020

Tina

I didn’t like that it smelt terrible,the carpet stunk and was heavily stained,I would never stay here again or recommend it to anyone

Friends_and_family Family

10/10

Exceptional

22 Mar 2020

Verified traveler

Excellent stay

Received an upgrade just because. The room was amazing.

Partner

10/10

Exceptional

23 Feb 2020

Verified traveler

House and Garden decor it is not, but for value it really very good.
The property is well maintained, super clean (incl walls, carpets and furnishings) and great value. It does the basics fabulously- great location, privacy and security and has wifi and parking. Communication from the office was great; it was a very stress free good value stay. You won't drown in luxurious decor but what is there is not broken dingy or dirty, and my only personal irritation was the low watt bulbs.

Business

10/10

Exceptional

17 Feb 2020

Verified traveler

Close to all amenities. Very clean and comfortable. Highly recommended to all.

Friends_and_family Family

10/10

Exceptional

03 Feb 2020

Verified traveler

I enjoyed the peace and quiet; the balcony; the proximity of the Rose garden and dairy. Also the service. Missed the closeness of somewhere to eat or take away.

Friends_and_family Family

8/10

Excellent

18 Jan 2020

Verified traveler

Internet hit and miss
Shower hopeless
Very clean and attractive

Leisure Partner

6/10

Pleasant

16 Jan 2020

Verified traveler

Spa bathnin bathroom was great. Pillows werent comfortable. Place is tired in decor and could do with freshening up.

Leisure Self

6/10

Pleasant

19 Nov 2019

Verified traveler

The lighting in the room was very dim. It was adequate overall.

Leisure Partner

6/10

Pleasant

10 Nov 2019

Verified traveler

This motel is ideal for a family of 4 or more who does not mind staying at a facility with outdated decor and furniture. It is very spacious and the location is great as it is close to local attractions and amenities. You will also need to bring your own toiletries e.g. shampoo, conditioner, soap etc. Also, bring a hairdryer if needed.

Leisure Family

10/10

Exceptional

25 Oct 2019

Verified traveler

Nice and quiet & close to everywhere, comfortable & clean

Friends_and_family Family

6/10

Pleasant

24 Oct 2019

Verified traveler

Location was very good and quiet except for bar patrons next door shouting, swearing and yelling abuse to each other and waking us up.
Have stayed here years ago and would do so again.

8/10

Excellent

21 Oct 2019

Fred

Handy location to conference nearby. Clean and tidy and roomy family unit. Some wardrobe space would be handy.

Business Self

4/10

Poor

09 Oct 2019

Verified traveler

Beds and pillows are very uncomfortable. Pillows look unhygienic. No hair dryer. No wardrobe for hanging of clothes. Carpets and chairs are badly stained.

Leisure

8/10

Excellent

06 Oct 2019

Verified traveler

Clean and comfortable beds. Quiet location and handy to everything

Leisure Family

6/10

Pleasant

04 Oct 2019

Verified traveler

Bad lightning vert dark, no sound installation can hear people in next room

Leisure Self

8/10

Excellent

11 Sep 2019

H&RServices,

A very nice and tidy facility, but with paper thin walls. We will be staying there again. AA+

8/10

Excellent

05 Aug 2019

Verified traveler

During the winter months, more bed blankets would have been appreciated, although electric heater was good. Somewhat limited with towels for the few nights stay. Other than that a most enjoyable stay, great spa bath, Sky TV and Wifi.

Leisure Partner

8/10

Excellent

03 Aug 2019

Kat

Easy to find. Room was exactly like the description.

Leisure Partner

10/10

Exceptional

29 Jul 2019

Verified traveler

Great price, good location, clean and tidy. Good value

Business Self

10/10

Exceptional

27 Jul 2019

Harry

An enjoyable stay at the New Castle Motor Lodge

Big and very clean room with all its first class in-room facilities (kitchen, towel, bathroom, wifi etc.) Very nice location and its surrounding, very close to the city center.

Partner

8/10

Excellent

28 May 2019

Verified traveler

Nice and spacious. Clean. Warm. Downside was the shower over the spa bath. It was hard to keep the water in!

Leisure Partner

8/10

Excellent

23 May 2019

howard

H in rotorua

Good small hotel. Clean and fresh. not a lot in the immediate area but is only a short easy drive into town.

Partner

8/10

Excellent

16 May 2019

Verified traveler

Good price, clean and secure. I deal for business traveler who just need a bed for the night.

Business Self

8/10

Excellent

03 May 2019

Verified traveler

Good-sized, clean rooms: excellent bathroom; no wi-fi problems; situated in a quiet area close to Whakarewarewa. The staff were friendly & helpful. On arrival, we discovered they'd booked #104 for us. But, since my partner & sister-in-law are Chinese, we appreciated that there was no problem giving us a same-sized suite with a better number.

Family

10/10

Exceptional

03 May 2019

Verified traveler

The display of fairy lights in the car park were amazing.

Leisure

8/10

Excellent

30 Apr 2019

Verified traveler

Quiet location. Has everything you need. Good size rooms.

Business Self

4/10

Poor

26 Apr 2019

Verified traveler

Disappointed

I paid for a unit with a spa bath but it was turned off so I was unable to use by 9.30pm.

Family

10/10

Exceptional

10 Apr 2019

Tim

A great property large spacious rooms and even two large flat screen tv's

Leisure Partner

10/10

Exceptional

27 Mar 2019

Verified traveler

It is a great place to stay. Good facilities and friendly staff. Nothing is too much trouble.

Leisure Partner

10/10

Exceptional

23 Mar 2019

ashley

Wish we stayed longer - cute and clean

SUPER cute and clean. wish we could have stayed a bit longer here!

Partner

8/10

Excellent

21 Mar 2019

Keith

Good Clean units

8/10

Excellent

19 Mar 2019

Verified traveler

Good location, Clean and tidy. Friendly staff. Rose gardens opposite

Leisure Partner

10/10

Exceptional

06 Mar 2019

Verified traveler

Overnight stay was pleasant, off main road so was quiet, room was clean and had all I needed

Business Self

6/10

Pleasant

25 Feb 2019

Peter

Motel was quiet and clean. It is rather old and tired looking.

Partner

8/10

Excellent

23 Feb 2019

Stewart

Spacious room and well furnished kitchenette

Just stayed one night. Room was spacious and kitchenette was well furnished. Having a jetted tub in the room was a surprise but didn't get a chance to use it.

Family

10/10

Exceptional

23 Feb 2019

D S

This was an excellent place for our overnight stay on our way back south from a holiday in Northland

Partner

6/10

Pleasant

21 Feb 2019

Verified traveler

Exactly as advertised. Not flash but clean and well appointed with good off street parking

Leisure Partner

8/10

Excellent

27 Jan 2019

Jenny

Very nice hotel, comfortable bed and good sized room. Left key in room for our late arrival which was much appreciated.

10/10

Exceptional

25 Jan 2019

Verified traveler

A well priced motel handy to everything in Rotorua.

10/10

Exceptional

08 Dec 2018

Verified traveler

Were very happy with the room. Clean & tidy. Perfect for the night.

10/10

Exceptional

24 Nov 2018

Will

Was a good room was what I thought I would be like for the amount paid had issues with the bathroom flooding due the shower could have done with extra towels however it was all excellent

10/10

Exceptional

21 Nov 2018

STEPHEN

Great value for money great location spacious and clean.

Friends

10/10

Exceptional

15 Nov 2018

Verified traveler

Good place to stay

Travelling

10/10

Exceptional

07 Nov 2018

Verified traveler

Great experience - one bedroom apartment was very clean and comfortable

8/10

Excellent

21 Sep 2018

Dave

Nice not to far from cbd was better than we fought.

4/10

Poor

03 Sep 2018

Verified traveler

Not much caring - not greeted - a txt t o say where key was - neither fridge or tv working. Advertised as queen bed but wasn’t - excessively noisy

8/10

Excellent

02 Sep 2018

srinivas

worth for price

good for travelling with kids

Partner

4/10

Poor

29 Aug 2018

Verified traveler

Average

Parking was not free as advertised, room was overly expensive

Partner

8/10

Excellent

18 Aug 2018

Verified traveler

The room is pretty big, the room is clean I mean if you are staying for couple of days and won’t be spending much time in the room, that’s f

8/10

Excellent

02 Aug 2018

yat pong

Its always good, just a drive away to town area.

Family

10/10

Exceptional

23 Jul 2018

AC

Great hotel. Clean and comfortable to stay in. Our room was upgraded to one with a spa.

10/10

Exceptional

24 Jun 2018

Debbie

Great value

Great valued hotel and exceeded expectations, good location very close to most things such as super markets, petrol station, eateries, town, tourist attractions

8/10

Excellent

22 Jun 2018

Brad

For the price conscious traveler this was a good choice

4/10

Poor

13 Jun 2018

Verified traveler

Wouldn't stay here again

Phoned ahead and asked for a high chair in our room. For the price I was expecting it to be in the room on arrival. Instead had a filthy highchair handed over at the counter. All I could use to clean it was hot dishwater (dishwash was so watered down it may have just been water!)

Short dark curlies in the bath. Daughters socks were black from walking around in there.

Really disappointed. Was atleast expecting everything to be clean for the price we paid!!

Definitely won't be staying here again!

8/10

Excellent

08 Jun 2018

judy

Handy location

Good value for money
Handy for the purpose of my trip but not close to shopping

8/10

Excellent

28 May 2018

Larry

Very nice hotel

Nice hotel Quite location.

Family

8/10

Excellent

23 May 2018

Peter

Well located but still quiet.

8/10

Excellent

20 May 2018

Verified traveler

Was very easy. Booked that afternoon, they txt asking what time we’d be in and arranged to leave the key somewhere for us. Arrived late and left very early. Was a great and easy to find place, especially for the price.

8/10

Excellent

12 May 2018

Verified traveler

Close to thermal area and city centre

Happy with our stay at a very cheap rate. Very close to thermal area and a short drive to rhe city centre. Staff were very pleasant with a fast ceck in and departure.