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Rotorua Thermal Holiday Park

Bay of Plenty-Rotorua · New Zealand

463 Old TaupoView location

8.6/10Excellent553 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort7.8/107.8
Condition8.2/108.2
Location8.0/108.0
Neighborhood8.2/108.2
Value7.8/107.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Rotorua Thermal Holiday Park

Situated in relaxing park-like grounds Rotorua Thermal Holiday Park is the closest holiday park to the internationally renowned mountain biking tracks for all levels in the Whakarewarewa Forest, yet only a few minutes away from the City Centre.

Conveniently located within walking distance to geothermal natural wonders including the world famous Pohutu Geyser and an 18 hole golf course as well as Rotarua's magnificent sights and top tourist attractions, many offering a free on-site pick up service.

The park is ideal for families, Mountain bikers, group bookings, school trips and sports groups.

Read more about this hotelShow less

With a stay at Rotorua Thermal Holiday Park in Rotorua (Springfield), you'll be within a 10-minute drive of Polynesian Spa and Te Puia New Zealand Maori Arts and Crafts Institute.

This holiday park is 0.6 mi (1 km) from Rotorua Golf Club and 0.7 mi (1.1 km) from Redwoods Whakarewarewa Forest. Make yourself at home in one of the 47 individually decorated guestrooms. Rooms have private patios. Wireless internet access (surcharge) is available to keep you connected.

Conveniences include blackout drapes/curtains, and housekeeping is provided on request. Featured amenities include luggage storage, laundry facilities, and microwave in a common area. Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Entertainment
Beach services
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Events/parties not allowed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:30 AM to 10:00 PM.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:30 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booking the Powered Camper Site should note that they are required to bring their own caravan or camper van to hook up. Guests booking the Un-Powered Tent Site are required to bring their own tent.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
    • Fee for wireless internet in public areas: NZD 5 per 24-hour period (rates may vary)
    • Credit card charges are subject to a surcharge of 2.5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Te Puia New Zealand Maori Arts and Crafts Institute 0.8 km / 0.5 mi
Rotorua Golf Club 1.1 km / 0.7 mi
Whakarewarewa Thermal Reserve 1.1 km / 0.7 mi
Whakarewarewa: The Living Maori Village 1.4 km / 0.8 mi
Springfield Golf Club 1.7 km / 1.1 mi
Racing Rotorua 2.6 km / 1.6 mi
Redwoods Whakarewarewa Forest 3 km / 1.8 mi
Rotorua Central Mall 3.3 km / 2.1 mi
Rotorua International Stadium 3.4 km / 2.1 mi
Kuirau Park 3.6 km / 2.2 mi
Lakes Performing Arts Centre 3.7 km / 2.3 mi
Redwoods Gift Shop & Visitor Centre 3.8 km / 2.3 mi
Government Gardens 3.8 km / 2.4 mi
Rotorua Arts Village 3.8 km / 2.4 mi
Tamaki Maori Village 3.9 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Rotorua Thermal Holiday Park

8.6
Excellent
553 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
7.8 /10
Condition
8.2 /10
Location
8.0 /10
Neighborhood
8.2 /10
Value
7.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Juliet
Staff are always so helpful and knowledgeable of attractions and amusements of the area.

Rooms were spotless and provisional with container of kitchen utensils for cooking.
The heater kept the room nice and toasty after a long day.
Lovely and relaxing to soak in the spa pools, and to be given our own complimentary bath towels.

Internet dropped in and out, connection from our cabin was difficult to reach.

Otherwise overall, had the best overnight stay
10/10
Exceptional
14 Jul 2026
Delwyn
This was a well set up place to stay.
Our unit had everything we needed and everything was in good order.
Partner
6/10
Pleasant
10 Jul 2026
Luanne
Unfortunately the hot pools were only warm ( was a very chilly day)
Family_with_children
8/10
Excellent
27 Jun 2026
Mitchell
Nice Campground always use as close to the bike park
Family_with_children
8/10
Excellent
14 Jun 2026
Melissa
Unique property with camper sites, cabins and free standing bungalows. Only issue was getting in through the gate- camera did not read the license plate.
Family
8/10
Excellent
28 May 2026
Shirley
Tidy and clean room... Value for money
Family_with_children
10/10
Exceptional
25 May 2026
Annamaria
Loved staying in the cozy treehouse, very peaceful and relaxing. Love the heated swimming pool and spa
Family_with_children
10/10
Exceptional
24 May 2026
Javonne
Stayed here a few times. Always an experience! Thank you
Family_with_children
6/10
Pleasant
19 May 2026
Jack
No, still need some facility for cooking
Family
10/10
Exceptional
18 May 2026
Ted
Kitchen in unit was excellent. Room was really clean.
Partner
10/10
Exceptional
14 May 2026
Kim
We had a wonderful stay here, great spot, the staff were accommodating to our late arrival and kind enough to locate and return a lost item to us following our stay.
Family_with_children
10/10
Exceptional
10 May 2026
Treasure
Staff friendly, helpful. Cabin was clean. Comfortable double beds. The 2x adults using the bunk beds found the plastic undercovers unpleasant & uncomfortable. Hairdryer was a welcome convenience.
Family
10/10
Exceptional
03 May 2026
Eliot
Everything was clean and we had everything we needed.
Business Friends
8/10
Excellent
03 May 2026
Mark
Great to see some work has been done on the units. Been staying here for years and it's a nice touch and great to see investment in the properties. Always a great!! Best Bang for your buck in rotorua!
Friends
10/10
Exceptional
22 Apr 2026
Alida
it was a lovely, clean and a central location. only stayed one night but would have loved to use the thermal pools also.
the bbq can use some help but the kitchens and bathrooms were in a immaculate state.
really loved our stay
Family
2/10
Poor
19 Apr 2026
Sam
I lodge payment at property. They took this before. The Rooms freezing the windows not clean.
Friends_and_family Family
8/10
Excellent
13 Apr 2026
Julie
We loved our log cabin, it was very spacious, the only thing that let it down was the bedspread smelled horrible so I suspect it hadn’t been washed in a long time. I ended up taking the duvet off the spare bunk bed because I thought I was going to gag. The kitchen facilities and bathrooms are great. The hot pools are awesome and the main reason I stay here. I note that the tv wasn’t working in the tv room and there was a note telling people to use the tv in the games room instead, but when my daughter went there at 8.05pm it was locked, so that was disappointing.
Family_with_children
6/10
Pleasant
13 Apr 2026
Thaominh
The property seemed old and tired, especially the kids games room and the non-thermal hot pools, which we did not use. The 20 second delay for the boom gate to open was quite annoying and the access out on to the main road, when turning right, was also a bit dodgy.
Family_with_children
8/10
Excellent
28 Mar 2026
Erin
The rooms were nice, basic, but all we needed. Nice fresh towels. A bit of maintenance needed on the place but it’s was all round good experience.
10/10
Exceptional
24 Mar 2026
Giuseppe
This was fine. Got what you paid for. Good location. Spacious log cabin. Ask for one with own en-suite. Very quiet.
8/10
Excellent
12 Mar 2026
Tasman
We stayed in a cabin which had all we needed for basic self sufficiency. There were plenty of facilities in the park and the hot pools were a bonus. The park is in a good location to visit a number of local attractions (we had a car). We would stay there again.
Family
10/10
Exceptional
11 Mar 2026
Evan
Great place to stay. The room was nice, clean and private. We had a unit with a private bathroom. The staff were very friendly. The place was excellent. A few more hooks for cloths and places to put luggage would have been useful. But overall great stay
10/10
Exceptional
06 Mar 2026
Susan
We enjoyed our stay very much, the cabin was clean and fresh and the whole stay was easy.
Friends
6/10
Pleasant
06 Mar 2026
Toby
Great for some one looking for a camping experience but wasn’t for us. Canon did not include a bathroom or sink.
Partner
4/10
Poor
02 Mar 2026
Cath
The whole park had an atmosphere of lack of maintenance. Peeling paint, rotten wood panels, old plumbing/fittings left unused on the walls. The verandah on our cabin felt like we could step through the wood any moment - they had also covered a hole with a mat.. our cabin had no running water - we had to go outside to a hole in the fence where a tap poked out for our use. The unit’s power points tripped out but they knew all about it as this happens all the time if too many appliances were being used. (We had a toaster, kettle going along with their small fridge and heater). The women’s showers were non existent (2 + 1disabled) The shower heads were either cracked with water squirting in all directions or simply squirted horizontally making it impossible to use it hands free. Mould at the hand basins.
The only good thing about it was the fact it was a short walk to a tourist attraction. The ladies who were in the office were efficient and receptive to requests. (I asked for a pot to use)
Partner
10/10
Exceptional
28 Feb 2026
Andrea
Our room was perfect. We stayed in a unit with a kitchen and bathroom. Location is close to town about 10 min and even closer to Te-Paui not even 2 min away. Another pluss is there are hot pools with 3 different temperatures, just wish I had more time to soak in them.
Partner
6/10
Pleasant
27 Feb 2026
Paul
Tidy room terrible beds
Self
10/10
Exceptional
23 Feb 2026
Steve
Very clean and nice.
Family
10/10
Exceptional
22 Feb 2026
Brittany
Very clean! Loved the hot pool
Family
10/10
Exceptional
18 Feb 2026
Cindy
Unusual, very nice experience!
8/10
Excellent
12 Feb 2026
Duncan
Very pleasant stay - on the outskirts of Rotorua. The cabin was a little tired but provided everything we needed. Good shower, fridge and an outside seating area. Check in was good. Value for money excellent. The electric hob functioned but it was difficult to turn it down - something wrong I think.
Anyway good stay and we were very happy there
Partner
8/10
Excellent
09 Feb 2026
Boqin
Cabin is large and clean
6/10
Pleasant
09 Feb 2026
Stacy
Clean room with kitchen. If you like a camping vibe, this place is for you!
Partner
8/10
Excellent
29 Jan 2026
DAVID
A small cabin, a bit worn, clean and quiet, secure, nice convenient location. The holiday park has different types of lodging ranging from very basic to more upscale. Reception, staff, friendly, this is a place where a good time will be had by all.
Leisure Partner
8/10
Excellent
25 Jan 2026
Denzil
Friendly staff, nice rooms
Can be a bit cleaner. But great value for money
10/10
Exceptional
17 Jan 2026
Helen
Pet friendly, huge park space, love the non powered area not being marked out!
Leisure Family_with_children
8/10
Excellent
16 Jan 2026
Robyn
Great big clean room, good facilities
6/10
Pleasant
05 Jan 2026
Nicodemus
Room was ok, but no blanket on double bed only sheets n bed cover.
Leisure Family
10/10
Exceptional
04 Jan 2026
Hemal
Kitchen was equipped with basics. Electric stove top was bit tricky to operate. Overall good place to stay.
Leisure Family
6/10
Pleasant
02 Jan 2026
Teresa
The check in staff efficient and kind. The cabin and communal bathrooms would benefit from a refresh, but provided all basic necessities. The double bed and bunk bed family cabin, best suited for kids under six feet tall. We were fortunate it was cool and rainy when we stayed as there is no ceiling fan to circulate air. Blackout curtains on front kept out light. Very good choice for car camping. Rustic cabin vibe.
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Mitchell
always easy and close to mtb park
Leisure Family
10/10
Exceptional
30 Dec 2025
Rose
Friendly staff, clean and tidy cabin...lots of outdoor space. Helpful map. Great location.
Leisure Family
10/10
Exceptional
27 Dec 2025
Kok Hong
NA
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Ying
Good
10/10
Exceptional
19 Dec 2025
nick
Excellent
Leisure
10/10
Exceptional
14 Dec 2025
Yehudah
Perfect place to stay!
Leisure
8/10
Excellent
11 Dec 2025
James
Nice to have an individual cabin, but it was very basic and a little run down. Also, only had a portable heater - could not find AC. Still, well-located near town and other attractions. Staff did not seem to be in a good mood.
Friends_and_family Friends
10/10
Exceptional
29 Nov 2025
Raewyn
Great spot! Really enjoyed our stay
10/10
Exceptional
28 Nov 2025
Denise
Very friendly and helpful staff along with the cabin being clean and tidy, will be staying again.
Leisure Friends
4/10
Poor
28 Nov 2025
Brenda Bland
Weather was to rainy to tell
8/10
Excellent
18 Nov 2025
CRAIG
The cabin was clean and functional. Beds were comfortable with plenty of bedding. I was scared when I learned that there were several cabins with middle school kids and they were running around playing tag, etc. But to my surprise their chaperones kept them very quiet after 9:00 pm.

The Holiday Park itself was very well organized and clean. I would stay there again.
10/10
Exceptional
15 Nov 2025
Rachael
What a lovely time we had staying with you. Thanks very much.
Leisure Partner
8/10
Excellent
15 Nov 2025
Kym
Started in a cabin with kitchenette and bathroom (E7). It was very clean and we very much enjoyed the stay! We're already planning another.
Leisure Family
6/10
Pleasant
14 Nov 2025
Tony
The room was clean but some maintenance issues. The cabin is fairly basic and met the need of somewhere to stay.
Partner
10/10
Exceptional
06 Nov 2025
Wendi
Great little cabin, and very clean! We loved it! Close to the things we wanted to do, and we would definitely stay again in the future!
Leisure Partner
10/10
Exceptional
27 Oct 2025
Anil
Great location and curteous staff with beautiful nature setting
Self
10/10
Exceptional
24 Oct 2025
Lorraine
It was comfy clean friendly big room.
Leisure Friends
10/10
Exceptional
24 Oct 2025
Mitchell
super close to bike park
10/10
Exceptional
23 Oct 2025
Seuga
Kitchen was set up neatly in cabin
Self
10/10
Exceptional
18 Oct 2025
mariann
Really comfy cabin, with nice views
great location, in quiet area, easy to access with car
plenty of green areas
Leisure Self
10/10
Exceptional
16 Oct 2025
Carole
Staff were friendly and the kitchenette room had everything we needed. The heater kept us cozy, even a towel warmer and heat lamp in the little bathroom!
Leisure Partner
8/10
Excellent
14 Oct 2025
Mitchell
great location to the bike park
10/10
Exceptional
13 Oct 2025
Jennifer
Was only there for 1 night. Everything was great as always is.
Friends_and_family Friends
10/10
Exceptional
02 Oct 2025
Craig
m
10/10
Exceptional
28 Sep 2025
Sarah
Enjoyable experience
Leisure Family
8/10
Excellent
22 Sep 2025
Jane
Great little place. Had two bedrooms - one had a double bed, other had a double and a single.
6 chairs for dining table. Good kitchen facilities and utensils. Had a dishwasher.
Got 1gb of data per device. Had to pay for extra.
Just normal tv channels on tv.
Bathroom - hot water for shower. Washing machine available.
Great to have an airing rack, ironing board and iron to use.
Would be ideal to have some hooks to hang up coats - especially after the rain. Ideal place just inside the door. Also, to have a door stopper to keep door open whilst lugging all gear into property.
Didn't use the facilities as raining. Did ask and it was $20 deposit for tennis equipment.
Would recommend and would return.
Within walking (20-25 mins) and biking (15 mins on bmx) to the bmx and the pump track by the forest.
Leisure Family
8/10
Excellent
17 Sep 2025
Andre
The kitchen didn’t have much but a few pans, some of the stoves didn’t work
8/10
Excellent
15 Sep 2025
Martin
Property grounds were beautiful very quiet. The chalet was just right for my needs. I’d definitely come back on my next biking break
Leisure Self
10/10
Exceptional
15 Sep 2025
Kay
Liked the cosy log cabin.The ensuite and the kitchen.The way it was elevated in the beautiful grounds and also got the morning sun.
Leisure
10/10
Exceptional
14 Sep 2025
Willie

Wonderful, rustic adventure

We didn't know what to expect exactly. The staff was amazingly friendly and warm. There are many ways to stay her - camping, RV, small units, and cabins. They were very cute, clean with lots of light. The beds, with comforters, were wonderful. Best sleep I've had on our trip to NZ from Oregon, USA. The facilties (BR, kitchen, etc.) were not in the room but across the way. They were very clean and well lit. Everyone using them were courteous and cleaned-up after themselves. There was a wide range of facility users - families, youth groups, travelers. All were very nice and relatively quiet - even the teenagers! Many different languages spoken.
Simply a wonderful experience for visitors from another country.
Business
8/10
Excellent
04 Sep 2025
Ramy
Good value and clean
8/10
Excellent
31 Aug 2025
Helen
Nice and quiet, room clean and bed comfortable. Great hot pools.
Leisure Partner
10/10
Exceptional
19 Aug 2025
Lissa
Loved the lodge, quiet and warm.
Leisure Family
10/10
Exceptional
17 Aug 2025
Nekel
Our family love staying here!
Staff are so friendly and facilities are clean!
We love the hot pools
Leisure Family
10/10
Exceptional
09 Aug 2025
Ants
Pools, privacy fast and easy services
Leisure Family_with_children
10/10
Exceptional
03 Aug 2025
Pamela
Very cute cabin
Business_and_leisure
10/10
Exceptional
03 Aug 2025
Paul
Lovely friendly experience
10/10
Exceptional
19 Jul 2025
Constanza
The women in the reception was awesome
Leisure Friends
10/10
Exceptional
01 Jul 2025
Romina
Secure place w great hot pools
Leisure Self
6/10
Pleasant
22 Jun 2025
Mischelle
Good for families. Safer if they fixed the handrail into the outdoor pool.
Leisure Family_with_children
10/10
Exceptional
20 Jun 2025
Pakira
quiet and met all expectations
Leisure Self
8/10
Excellent
07 Jun 2025
Lynne
Lovely cosy unit in a beautiful setting. Great location for all Rotorua activities.
Leisure Self
8/10
Excellent
04 Jun 2025
Habib Ur
Nice place, would love to stay again
10/10
Exceptional
26 May 2025
Ian
This property suited my needs and I would stay again.
Leisure Self
10/10
Exceptional
08 May 2025
Angela
On arrival the staff were very friendly. The unit that we stayed in was clean and had a lovely parklike outlook. As the weather was cooling off, another blanket on the bed would have been useful. Heating in the room was good.
10/10
Exceptional
25 Apr 2025
Amy
Our room was big clean and convenient within the park for the toilet kitchen laundry and pools. Beds were super comfortable and had a jug fridge and toaster for convenience in our room. Highly recommend
Leisure Family_with_children
8/10
Excellent
24 Apr 2025
Mark
This was the first time staying in the motel units (normally stay in the older multi bedroom units) and were reasonably happy with the room. Good size, good layout, quiet and warm however more could be done to up-keep these. We noticed many of the window latches were broken, couple lights not working, shower drain broken. Not the end of the world but they are such good units, it seems a shame to see them getting 'worn out' so fast. This same level of up keep seems to stem through to the games room and kids playground which is a shame as the park is great, it just could do with a bit of TLC.
I've been staying at this holiday park for many years (as a kid myself and now taking my own kids there) and will continue to do so, will just be great to see some money invested into facilities especially for the kids.
Leisure Family_with_children
10/10
Exceptional
16 Apr 2025
Nekel
We really enjoyed our stay.
Staff were really friendly, cabin was tidy and grounds were great.
We will definitely be back
Leisure Family
8/10
Excellent
21 Mar 2025
Te Ahuru
Very family oriented, safe to walk around site. Freindly people
Leisure Family_with_children
6/10
Pleasant
18 Mar 2025
David

Not a pictorial description

The picture of the accommodation didn’t match what we had. It was a horse box with beds and cutlery.
Partner
10/10
Exceptional
15 Mar 2025
neville
Good hot pools Grand kids had fun for a night camping
Friends_and_family Family
10/10
Exceptional
12 Mar 2025
Philip

Great place to stay.

Great clean well kept facilities. Cabin accommodation had everything we needed. The thermal pools were an added bonus.
Partner
8/10
Excellent
10 Mar 2025
Cassie
Room was clean, bed was comfortable. We felt safe around the area. There was free parking all the essential you needed during our stay. The bathroom was a little dated compared to other holiday parks we've been too but that's all. Overall it was a great experience. Staff was fast and very helpful.
Leisure Friends
10/10
Exceptional
03 Mar 2025
Ngaire
Awesome place, cute cabins, great staff. Definitely coming back!
Leisure Family
6/10
Pleasant
03 Mar 2025
Nick
I didn't like that I had to park on a slope.
Leisure Self
8/10
Excellent
01 Mar 2025
shannon
Lovely stay
Leisure Self
8/10
Excellent
28 Feb 2025
Steve
We rented out a whole unit with another couple. It was a nice stay, we enjoyed the hot pools and being surrounded by beautiful nature. My only complaint was the 1GB of data they give each device per day. Not a big deal, except can be frustrating if you’re traveling around and need wifi to book adventures or day trips. Otherwise it was great.
Leisure
10/10
Exceptional
23 Feb 2025
NTJ
Really good affordable accomodation
Friends_and_family Family
10/10
Exceptional
19 Feb 2025
Jodi
A lovely quiet, clean spot. Would definitely stay again.
Leisure Family
10/10
Exceptional
19 Feb 2025
Jason

Perfect spot to stay

Super friendly staff... park was in good shape. Our cabin was GREAT. Clean comfortable and easy
Friends_and_family Family

Location & surroundings

Rotorua Thermal Holiday Park
463 Old Taupo, Rotorua, New Zealand

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Rotorua Thermal Holiday Park

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