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Aura Accommodation

Bay of Plenty-Rotorua · New Zealand

1078 Whakaue StreetView location

9.4/10Excellent359 Reviews
Cleanliness9.2/109.2
Service9.6/109.6
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.6/109.6
Value8.6/108.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aura Accommodation

Stay at the upscale Aura Accommodation motel, conveniently located near Rotorua's Polynesian Spa and Skyline Rotorua. Enjoy amenities including an outdoor pool, complimentary Wi-Fi, and concierge services. The 23 air-conditioned rooms feature Smart TVs, microwaves, and en suite bathrooms.

Aura Accommodation is a short walk from Eat Street and Government Gardens.

Read more about this hotelShow less

With a stay at Aura Accommodation in Rotorua (Inner City), you'll be within a 5-minute walk of Government Gardens and Eat Street. This motel is 0.2 mi (0.3 km) from Lake Rotorua and 0.3 mi (0.4 km) from Matariki Hangi & Maori Cultural Performance.

Make yourself at home in one of the 23 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Qualmark Sustainable Tourism Business Award Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 8:30 AM - 5:00 PM. Guests will receive an email within 48 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Early check-in fee: NZD 30 (subject to availability)
    • Late check-out fee: NZD 30 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Government Gardens 0.3 km / 0.2 mi
Eat Street 0.3 km / 0.2 mi
Rotorua i-SITE Visitor Centre 0.3 km / 0.2 mi
Sir Howard Morrison Performing Arts Centre 0.4 km / 0.2 mi
Matariki Hangi & Maori Cultural Performance 0.4 km / 0.2 mi
Tamaki Maori Village 0.5 km / 0.3 mi
Rotorua Arts Village 0.6 km / 0.4 mi
Rotorua Museum 0.6 km / 0.4 mi
Rotorua Night Market 0.7 km / 0.4 mi
Rotorua Energy Events Centre 0.7 km / 0.5 mi
Polynesian Spa 0.8 km / 0.5 mi
Rotorua Hospital 0.9 km / 0.6 mi
Kuirau Park 0.9 km / 0.6 mi
Tama-te-Kapua Meeting House 0.9 km / 0.6 mi
St. Faith's Anglican Church 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 23
  • motel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Garden
  • Concierge
  • Newspapers
Show 8 more facilities & services
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Children playground
  • Picnic
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Aura Accommodation

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR QUEEN BEDAPARTMENT • SUPERIOR QUEEN BEDAPT.QN-SU

    Photos are not available for this room type.

    Aura Accommodation

    APARTMENT SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Aura Accommodation

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE ONE BEDSTUDIO • DELUXE ONE BEDSTU.1B-DX

    Photos are not available for this room type.

    Aura Accommodation

    STUDIO DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN BED NON SMOKINGAPARTMENT • QUEEN BED NON SMOKINGAPT.NM-QN

    Photos are not available for this room type.

    Aura Accommodation

    APARTMENT QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTESTU.KT

    Photos are not available for this room type.

    Aura Accommodation

    STUDIO WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMSAPT.B2-SU

    Photos are not available for this room type.

    Aura Accommodation

    APARTMENT SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Aura Accommodation

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Aura Accommodation

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ECONOMYAPARTMENT • ECONOMYAPT.EY

    Photos are not available for this room type.

    Aura Accommodation

    APARTMENT ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Aura Accommodation

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aura Accommodation

9.4
Excellent
359 Reviews
Cleanliness
9.2 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.6 /10
Value
8.6 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
17 Jul 2026
Aaron
We really enjoyed our stay at Aura. The staff were lovely and the amenities were perfect for our short stay. Lots of communication from the team in the lead up to the trip, which meant we knew what we were arriving to and how they could help us enjoy our time in Rotorua.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Rebecca
The location was excellent with easy access to nearby attractions, restaurants and shops. The staff were friendly and welcoming and always happy to help with any questions. Overall, it was a good experience.
Family_with_children
10/10
Exceptional
04 Jun 2026
Laurence
The staff was great. The emphasis of the hotel on the environment was very good without imposing any burden on the visitor.
Partner
10/10
Exceptional
15 May 2026
Ted
Mineral pools and swimming pools were great.
Partner
6/10
Pleasant
05 May 2026
yueh
Friendly, helpful staffs. Good location to shops , eatery and places to visit. Close to lake. Enjoyed the mineral pool.
Family
10/10
Exceptional
03 May 2026
Nancy
Such great professional responsive and helpful staff. Loved my room with the unbeatable lake view. Bonus was the delicious milk provided in the fridge. Thanks, Aura!!
10/10
Exceptional
26 Apr 2026
Christy
Comfortable beds, great location, clean rooms
Partner
10/10
Exceptional
22 Apr 2026
Tanya
Easy parking, so close to town and the staff were absolutely amazing!! Definitely heading back to stay.
6/10
Pleasant
21 Apr 2026
mario
Location
Partner
10/10
Exceptional
16 Apr 2026
Steven
Had a nice stay at Aura Accommodation. Room was clean and we had everything to make coffee in the mornings. We arrived late but they set things up so we could do a self check-in, worked perfectly. Hotel is just a short walk to Eat Streat with a multitude of restaurants to choose from. FYI, some rooms (like ours) have a large sliding patio door instead of a regular one. Worked fine, but was felt odd at first. Nevertheless, would stay here again.
Partner
10/10
Exceptional
11 Apr 2026
Tracey
Great place to stay, pool and mineral pools were amazing. Room was nice and clean,
10/10
Exceptional
06 Apr 2026
John
Nice room with hot tub.
Partner
8/10
Excellent
01 Apr 2026
Trevor
Had a 2 night stay, comfortable bed, quiet and clean. Walking distance to restaurants and lake. Great value for the price would highly recommend and would stay again. Just remember close the toilet window if the light is on as the mozzies will move in.
Partner
10/10
Exceptional
30 Mar 2026
Monique
Aura is a beautiful place and I felt genuinely welcomed on arrival. The rooms are lovely, with comfortable beds and handy cooking facilities.
Laundry is available on site for just $4 a load, and there’s a great bike wash area too. The amazing mineral pools and outdoor pool are real highlights, along with a BBQ and compost bin. It’s clear they really value the environment, which I loved.
I originally booked 2 nights but was so impressed I added another night!
Highly recommended – a relaxing and eco-friendly stay.
Partner
6/10
Pleasant
18 Mar 2026
Karen
Well located. Clean room, rather dated. Friendly staff.
Partner
10/10
Exceptional
16 Mar 2026
Jacqueline
We stayed in the 2 bedroom Stella suite, excellent facilities, proper cooker & hob!
Plenty of space within the apartment.
Excellent location to base yourself with easy parking and ideal for an evening walk after a long day exploring.
Would definitely stay again.
Partner
10/10
Exceptional
03 Mar 2026
Paul
Great location, close to the town and beach front. Used pool, hot tub and BBQ so was good to have those facilities. Room was spacious
4/10
Poor
18 Feb 2026
Diane
We were put in Room 1 eventhough we were first to arrive at check in time. This is by far the worst room with the standpipes from the volcanic steam venting and condensing immediately outside the kitchen and bathroom windows. It would be better further away. I couldn't sleep with all the sulphur smell and woke up nauseated. I book through Expedia as when there are rooms that are preferentially better then there is a price difference and people can choose. Too bad as staff was so kind with many thoughtful amenities.
10/10
Exceptional
17 Feb 2026
Jasmine
Room was clean with excellent amenities, location and staff
Self
10/10
Exceptional
03 Feb 2026
Gregory
Staff and locstion were great
8/10
Excellent
19 Jan 2026
Timothy
Was a decent place to stay.
Leisure Family
8/10
Excellent
05 Jan 2026
Jennifer
Love the mineral spa! And nice walk to the lake front.
Leisure Family
10/10
Exceptional
03 Jan 2026
Aaron
Friendly staff.
Nice, spacious, clean room.
Nice and relaxing Mineral pools. The kids loved the heated swimming pool too.
Great location - just a few blocks from Eat street and a short walk from the beautiful lake.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Louisa
Lovely staffsuper clean room, really loved their ethos
10/10
Exceptional
23 Nov 2025
Lois
Very upbeat, helpful, personal staff.
10/10
Exceptional
09 Nov 2025
Daniel
Clean comfy good beds nice toiletries and loved the location walk to Eat street restaurants.
Leisure Family
10/10
Exceptional
24 Oct 2025
ester
Grat place to stay! The staff is very nice, friendly and accommodating. The rooms are clean with very nice comfortable beds and linens/towels.
Business_and_leisure Partner
8/10
Excellent
22 Sep 2025
Michaella
Everything was pretty great. Only feedback i would have is that the rooms need to be updated. The shower head was on the verge of breaking. Any time you would have a shower it would leak into the hallway.
Partner
10/10
Exceptional
22 Aug 2025
Verified traveler

Great poold

Great pool and hot spring baths. Excellent ecofriendly approach and a great location
Self
8/10
Excellent
07 Aug 2025
Mariel Angelica
Very good
Leisure Partner
10/10
Exceptional
23 Apr 2025
Jessica Lucy
Aura Accommodation was amazing! The room was lovely, the bed super comfortable, the hot springs pools relaxing and the team so helpful and welcoming. Aura felt like a home away from home!
Leisure Self
8/10
Excellent
17 Mar 2025
Rodger
The hostesses were what made our stay awesome! They were incredibly kind and helpful and provided everything we needed. The location was great in terms of walking to the town centre and the trails. Our family of 4 were comfortable with the accommodation and enjoyed the mineral pools onsite.
Leisure Family
10/10
Exceptional
28 Feb 2025
Debbie

Perfectly fine

Though it clearly is a bit run down, especially in the geothermal rooms, and some of the space is tight, we enjoyed the enthusiasm of the welcome, the convenience of the location, and the outdoor pool. We were very happy that they were so invested in recycling!
Partner
6/10
Pleasant
25 Feb 2025
Catherine

Okay for one night

Okay for one night but bathroom was in dire need of revamp
Partner
10/10
Exceptional
17 Jan 2025
Randall
We just returned home (Arizona) from a fantastic 6 week journey visiting Australia and NZ. The Aura accommodations were fine..great location and the spa was a treat at night. The staff was very friendly and accommodating. The one constructive comment would be for the room to be updated for today’s expectations or needs, ie, USB ports, fresh paint, new carpet, etc.
Leisure Family
10/10
Exceptional
28 Dec 2024
EMILY
Aura is clearly a well-loved and cared-for property. I liked the idea of staying someplace that wasn't a big property but would be safe and clean. The staff was so kind and welcoming. The property itself was quiet and is very near the water, so it's a block or two outside of Rotorua noise and traffic. It was easy to walk to grocery stores and such. Parking - dedicated spot for each room so easy. The pool area is a bit smaller than the photo shows but still looked nice. We were in Room 10, which has its own little patio area and hot tub - the hot tub was in great condition and very clean, as was the rest of the room and amenities. We cooked dinner a couple nights and the little kitchen was well-stocked; they provided dish detergent as well. We did laundry ($4 for each washer or dryer load) and the machines worked well. We'd recommend Aura and would stay here again.
Leisure Family
10/10
Exceptional
27 Dec 2024
Chandra
We stayed for 1 night in Dec 2024. The place is clean and very cute. One of the top places we stayed so far on our Australia and NZ tour.
Leisure Family
6/10
Pleasant
25 Nov 2024
Antonia
Travelled with kids. Pool was under repair. Was not told they had a 'sister' property with working pool til we were almost ready to leave. Trampoline was nice.
Leisure Family_with_children
10/10
Exceptional
18 Nov 2024
Helen
Was a wonderful experience. All the amenities.
Leisure Family
10/10
Exceptional
29 Oct 2024
cindy
Great location, close to center of town. Room was comfortable and spacious. Highly recommend!
Leisure
8/10
Excellent
16 Oct 2024
Dave
Good motel style accommodation with hot outdoor swimming pool. Close to a variety of eating places. Lots of attention to environmental issues and support for local charities. Shame the outside metal stairs are noisy, especially at night, but this is an issue not unique to this property.
Leisure Partner
10/10
Exceptional
17 Sep 2024
Julia T.
Really enjoyed our stay. Rooms were well-equipped and comfortable, and staff was super friendly and helpful.

The mineral bath was a bit dated, but they’re planning on some renovation, and in spite of its age, the mineral bath was clean and comfortable.

Appreciated their commitment to conservation, sustainability and local sourcing, all done without sounding preachy.

Really a very fun visit. Would definitely stay there again.
Partner
10/10
Exceptional
21 Jul 2024
Trevor

Awesome Aura

Everyone loved the pools & location
Friends_and_family Family
10/10
Exceptional
20 Jul 2024
Heather
Aura was great. Fantastic pool and the room gave us the space and beds that my family needed. Highly recommend.
Leisure Family
10/10
Exceptional
11 Jul 2024
Brandy

The other recommends are right--great place!

Wonderful stay in Rotorua--found this place based on other recommends and was not disappointed! Customer service was especially stellar, and we really enjoyed the private hot spring pools that the place offered, a real treat!
Friends_and_family Family
10/10
Exceptional
02 Jul 2024
Elizabeth
Nice property for the price. We stayed 2 nights. Wished we had more time to stay longer. The mineral pool was a wonderful way to end the day. Close to food and shopping. Really enjoyed our time. The staff went above and beyond with suggestions and info about the area. Will definitely return when back in the area.
Leisure Partner
8/10
Excellent
22 Mar 2024
Jade
Comfortable stay. Carpets in room look dated.
Leisure Friends
8/10
Excellent
12 Mar 2024
Andrea
The staff were lovely, they sent a text early to say we could check in, they were very friendly on arrival. rooms were very clean and nicely decorated.
Leisure Friends
10/10
Exceptional
23 Feb 2024
Coco
Location is great, couple minutes walk to lake and EAT street, tho food there is excellent. We booked the family room, the only one left, room is spacious, has 4 beds. But the bathroom is tiny. Family room provides full kitchen, including microwave and ovens. $8 for self laundry. Front office has free laundry detergent.
Leisure Family
10/10
Exceptional
19 Feb 2024
Jeanne
We like the roominess of the suite, the friendly staff, and the mineral hot spring soak
10/10
Exceptional
03 Feb 2024
Sally
Very well presented Motel in central position. Staff very helpful with suggestions of places to visit.
Leisure Partner
8/10
Excellent
21 Jan 2024
Verified traveler

Friendly place

Great stay. I arrived late and the key was in a noticeable place. Great property with the friendliest people - both in front office and housekeeping. I stayed in two different rooms. Unfortunately, I found random black hairs in both of them when I first arrived.
Wifi is fantastic - and that was crucial for my stay, as an entrepreneur.
Self
6/10
Pleasant
10 Jan 2024
Adam
We enjoyed our stay but it was a typical motel. What was good was the location, and the separate bedroom for the kids. We didn’t use the pool or hot tubs. No issues with the service or facilities. However, it’s not a new place and there was a broken blind which let the sun in early in the morning. It’s also in Rotorua so you do get the smell… sthg we didn’t think of when we booked in the area. It was mostly ok but sometimes quite overpowering. Still, a good base for looking around the area.
Leisure Family
10/10
Exceptional
11 Sep 2023
Brittany
Very communicative staff. Loved all the nearby places they highlighted on their map and welcome packet. Location is excellent and well maintained room.
Leisure Self
10/10
Exceptional
03 Oct 2022
Sarah
The staff are amazing! They know Rotarua realky well and all of the best places to see and adventurous things to do. They were really helpful at rearranging our white water rafting before the river closed.
Leisure Family
10/10
Exceptional
05 May 2022
C

Great staff! Great location!

Wonderful place to stay in Rotorua. Let me start with the staff: so incredibly friendly and helpful. They get your day off to a great start with their enthusiasm. Location is a few minute walk from town and plenty of cafes and restaurants. As an added bonus, they even have mineral pools on-site (which I have to admit I didn't try, but where do you find a hotel like that).
Self
10/10
Exceptional
28 Feb 2022
Verified traveler

Amazing

Had an amazing stay, will be coming back again. Great room, staff so friendly and helpful, love that it's eco friendly and centrally located to restaurants, city centre, waterfront and Government Gardens.
Partner
8/10
Excellent
30 Dec 2021
Sylvester
Enjoyed my stay
Leisure Family
10/10
Exceptional
16 Nov 2021
BonnIe
Friendly stuff, amazing pool, perfect location
Leisure Family
6/10
Pleasant
03 Aug 2021
Jennifer

Relaxing & soothing

Friendly service in well located family motel close to restaurants & gardens. Good facilities. Mineral pools on site were not so appealing but outdoor heated pool was excellent.
Partner
10/10
Exceptional
23 Jun 2021
Verified traveler
Very welcoming and friendly. Place is well set out and offers heaps of options. Will definitely be back
Business Self
8/10
Excellent
23 Jun 2021
Verified traveler
Very helpful staff. Excellent communication before and after stay. Excellent location.
Business Self
10/10
Exceptional
10 Jun 2021
Ashleigh
Amazing, friendly, clean, exact
Partner
10/10
Exceptional
31 May 2021
Verified traveler
The whole process from start to finish was absolutely great
Leisure Family
8/10
Excellent
18 May 2021
John
Lovely clean spacious units with a great heated outdoor pool. Great location and plenty of top cafes just down the road.
Amazing staff.
Partner
10/10
Exceptional
26 Apr 2021
Verified traveler
Welcoming and helpful staff. Clean, great environmental initiatives. Great location walking distance to town lake eat street and free bikes to go further. Pool and mineral pools icing on the cake.
Friends_and_family Family
8/10
Excellent
20 Apr 2021
Verified traveler
Loved the easy check in, the amazing staff, the pool's and easy walk to the food street
Leisure Partner
10/10
Exceptional
26 Mar 2021
Verified traveler
Clean, tidy, quiet, convenient cbd location. Proprietors welcoming, friendly.
Leisure Friends
8/10
Excellent
08 Feb 2021
Verified traveler
Great location. Convenient walking distance to the lake, Eat Street, and the local attractions. Would stay again next time when in Rotorua.
Leisure Partner
10/10
Exceptional
23 Jan 2021
John
its a really nice place to stay. The staff are very helpful and full on energy. we were welcomed and made to feel at home. highly recommend to all
john and denise
Leisure Family
10/10
Exceptional
23 Jan 2021
Karen
Fantastic facilities, close to town. Private spa and pool were great for the kids. Close to town with an easy walk to eat street. Staff were extremely friendly and helpful although the unit wasn’t serviced in the morning (we stayed two night). However everything with neat and tidy with everything we needed in the unit.
Friends_and_family Family
10/10
Exceptional
08 Jan 2021
Verified traveler
The staff were fantastic! So helpful and considerate. The motel has a very convenient location too :)
Leisure Partner
10/10
Exceptional
04 Jan 2021
Madhan
Excellent property to stay. Staffs are very friendly.
Leisure Family_with_children
10/10
Exceptional
30 Nov 2020
Verified traveler
Clean & tidy, friendly staff & great central location
Leisure Family_with_children
10/10
Exceptional
30 Nov 2020
Kim
Lovely place and lovely people. Very comfy and clean.
Friends_and_family Family
10/10
Exceptional
21 Oct 2020
Verified traveler
Wonderful young staff who know the guests by name! Older style motel that’s been redecorated tastefully and is thoroughly clean. Friendly cleaning staff! Everything you could want including heated outdoor pool and 2 indoor plunge pools. Right by the lake and easy walking to restaurants etc. We will definitely be using Aura again - an awesome find!!
Leisure Partner
6/10
Pleasant
11 Oct 2020
Lyn
Really good location. Lack of toiletries no hair dryer or tissues. Beds not comfortable. Parking tight but ok
Leisure Family
10/10
Exceptional
02 Oct 2020
Verified traveler
Free bike hire! Great heated pool! Sustainable practices!
Leisure Family
10/10
Exceptional
26 Sep 2020
Verified traveler
Location of aura is close to many restaurants at a walking distance. Enjoyed the facilities it has to offer especially the spa pools
Business_and_leisure Family
10/10
Exceptional
08 Sep 2020
Karen

Centrally Located

Great accommodation in central Rotorua. Within walking distance to everything. Very clean and tidy. Hosts were amazingly helpful and friendly. Would definitely stay again next time we visit Rotorua.
Friends_and_family Family
10/10
Exceptional
25 May 2020
Deb
I liked the mineral spas although they could do with a clean. Staff were super friendly and helpful too
Leisure Friends
8/10
Excellent
14 Mar 2020
PJ
Clean and helpful staff. Great cooking facilities out door. Not the greatest bed.
Leisure Partner
10/10
Exceptional
14 Mar 2020
B
Great staff. Recently renovated and excellent location.
Leisure Family_with_children
10/10
Exceptional
03 Mar 2020
Tracey
Friendly staff and more than helpful for any questions or driving directions you may need! Very accommodating and always said hello and goodbye when we saw them!
Leisure Family
10/10
Exceptional
26 Feb 2020
Verified traveler
Mineral hot tub was great. Staff was outstanding. A lot of little things provided that make the stay nice.
Leisure Partner
10/10
Exceptional
25 Feb 2020
Verified traveler

Amazing aura accommodation

amazing location, great facilities and lovely helpful staff.
Friends_and_family Family
10/10
Exceptional
21 Feb 2020
Leri

highly recommended for a stay in Rotorua

Exceptionally welcoming and helpful staff. Great on site facilities. Room was clean and comfortable.
Friends_and_family Family
10/10
Exceptional
28 Jan 2020
Verified traveler
everything was fine in here
Partner
8/10
Excellent
25 Jan 2020
beexie
friendly staff, large room, central location, easy parking, kid friendly
Leisure Friends
10/10
Exceptional
23 Jan 2020
Qie

Great motel, even better service and staffs

Auro Accommodation is newly renovated and everything is kinda under simple and clean design. Especially their front office, a lot of helpful information about Rotorua is just on their blackboard. They have heated pool, mineral water spa, and bikes/scooter to borrow for free. Their staffs are very friendly and helpful, Erin, one of the kindest staff, showed my rooms and everything I need to know. I especially love their free BBQ area, which I could make something I love using local meat and vegetables. I would highly recommend this place to others and I will stay here again if possible.
Friends_and_family Family
10/10
Exceptional
21 Jan 2020
Verified traveler

One of the Best Accomodations

There are many things offered for free. Staff are so friendly. One of the best accomodations we have ever stayed. We will definitely stay again if we have a chance to come back.
Friends_and_family Family
10/10
Exceptional
20 Jan 2020
Verified traveler
Environmental concern was very much at the forefront of this accommodation. Recycling, thermal heating being a few examples. The donation of funds to local charities if you choose not have your room cleaned is a great is a great idea.
Cannot praise the staff enough, best welcome we have ever received . They could not do enough for us.
Leisure Partner
10/10
Exceptional
12 Jan 2020
Verified traveler
I loved the fact that they recycle as much as possible and are so eco friendly.
Leisure Self
10/10
Exceptional
12 Jan 2020
Paul Anthony

A Great Stay

A really nice stay! Loads of interesting things to do!
Partner
8/10
Excellent
28 Dec 2019
Verified traveler
Very good in their smiling service but their property is too old for business accommodation.
Leisure Family
8/10
Excellent
22 Dec 2019
Shirley
Great location with easy walking all around the center of the town, great, friendly staff. Impressive effort to compost; environmentally aware. Our room was a bit cramped for 4 people and it was a bit dated, but bathroom had been remodeled. Overall, if you’re not expecting shiny new facilities, it’s a good option.
Leisure
6/10
Pleasant
18 Dec 2019
Verified traveler
It’s a very average accommodation for the price we paid. Place is pretty worn as with the rooms. We could still manage with that if not for the horrible flies( or mosquitoes) that flew in the room in hoards at night. We were advised to keep windows closed but somehow these insects still found their way in! Found them everywhere, in the sink, on table, even on pillows. Yuck.
The only saving grace about Aura, is the shower. Amazing hot shower that is consistent. Guess In a geothermal area, that might be the case for most accommodation though!
Leisure Family
10/10
Exceptional
15 Dec 2019
Verified traveler
Staff was great! Friendly and very helpful.
The rooms were large and spacious.
Pools and hot pools were lovely.
Close to town
Self
10/10
Exceptional
11 Dec 2019
Verified traveler
Amazing personal service by super friendly staff. So welcoming and helpful. Also great folliw up afterwards. These people understand customer care!
Leisure
10/10
Exceptional
02 Dec 2019
Verified traveler
Very friendly and helpful staff. Felt relaxed but still at a high standard. Would stay again for sure and make more use of the facilities.
Friends_and_family Partner

Location & surroundings

Aura Accommodation
1078 Whakaue Street, Rotorua, New Zealand

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Aura Accommodation

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