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Ibis Rotorua

Bay of Plenty-Rotorua · New Zealand

Lake End Rangiuru Street, . 0 .View location

7.8/10Very good1,003 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort7.8/107.8
Condition7.8/107.8
Location9.0/109.0
Neighborhood8.8/108.8
Value9.0/109.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis Rotorua

Situated on the picturesque shores of Lake Rotorua, this hotel offers tranquil surroundings with sensational views of the stunning natural scenery and geothermal wonders. With a central location that provides easy access to cafés, restaurants, and the Energy Events Convention Centre, there's plenty to enjoy at the ibis Rotorua Hotel.

Idyllic nature and geothermal pools makes this the ultimate destination. ibis guests have access to conference rooms and other facilities at the adjacent Novotel Rotorua.

Read more about this hotelShow less

A stay at ibis Rotorua places you in the heart of Rotorua, within a 15-minute walk of Polynesian Spa and Eat Street. This hotel is 0.2 mi (0.2 km) from Matariki Hangi & Maori Cultural Performance and 0.2 mi (0.4 km) from Lake Rotorua.

Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators and LED televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and electric kettles. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Parking available
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Qualmark Sustainable Tourism Business Award Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
    • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Thai

    Malay

    Japanese

    Filipino

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

Eat Street 0.1 km / 0.1 mi
Matariki Hangi & Maori Cultural Performance 0.2 km / 0.2 mi
Lake Rotorua 0.4 km / 0.3 mi
Rotorua Night Market 0.5 km / 0.3 mi
Kuirau Park 0.5 km / 0.3 mi
Rotorua Hospital 0.5 km / 0.3 mi
Rotorua i-SITE Visitor Centre 0.6 km / 0.4 mi
Sir Howard Morrison Performing Arts Centre 0.6 km / 0.4 mi
Tama-te-Kapua Meeting House 0.7 km / 0.4 mi
Government Gardens 0.7 km / 0.4 mi
St. Faith's Anglican Church 0.7 km / 0.4 mi
Lakes Performing Arts Centre 0.7 km / 0.5 mi
Tamaki Maori Village 0.9 km / 0.6 mi
Rotorua Arts Village 1 km / 0.6 mi
Rotorua Central Mall 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 145
  • Number of floors (main building): 4
  • Double rooms: 102
  • Family rooms
  • Connecting rooms
  • hotel
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 36 more facilities & services
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Garden
  • Bicycle storageExtra charge
  • ConciergeExtra charge
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Highchairs
  • PhotocopierExtra charge
  • Fax
  • SaunaExtra charge
  • Spa centreExtra charge
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Ibis Rotorua

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEW • 1 Bedroom • 5 m²DBL.CV
    DOUBLE CITY VIEWPhoto unavailable7 photos

    Ibis Rotorua

    DOUBLE CITY VIEW

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Room amenities

    • Bathroom
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Slippers
    • Make-up mirror
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • TV
    • Radio
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV-2

    Photos are not available for this room type.

    Ibis Rotorua

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Ibis Rotorua

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Ibis Rotorua

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Ibis Rotorua

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV

    Photos are not available for this room type.

    Ibis Rotorua

    DOUBLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LAKE VIEWQUADRUPLE • LAKE VIEWQUA.LK

    Photos are not available for this room type.

    Ibis Rotorua

    QUADRUPLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Ibis Rotorua

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK-1

    Photos are not available for this room type.

    Ibis Rotorua

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Ibis Rotorua

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Ibis Rotorua

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEW TWO DOUBLE BEDSTWIN • CITY VIEW TWO DOUBLE BEDS • 1 Bedroom • 5 m²TWN.2D-CV
    TWIN CITY VIEW TWO DOUBLE BEDSPhoto unavailable5 photos

    Ibis Rotorua

    TWIN CITY VIEW TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D-CV

    Room amenities

    • Fridge
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Ibis Rotorua

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LAKE VIEWDouble or Twin • LAKE VIEWDBT.LK

    Photos are not available for this room type.

    Ibis Rotorua

    Double or Twin LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEW • 1 Bedroom • 5 m²DBL.CV-1
    DOUBLE CITY VIEWPhoto unavailable4 photos

    Ibis Rotorua

    DOUBLE CITY VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-1

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Radio
    • Carpeted floors
    • Smoke detector
    • Cable TV
    • Individually adjustable air conditioning
    • Safe
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Hairdryer
    • Satellite TV
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW TWO BEDSQUADRUPLE • CITY VIEW TWO BEDSQUA.2B-CV

    Photos are not available for this room type.

    Ibis Rotorua

    QUADRUPLE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Ibis Rotorua

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Ibis Rotorua

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ibis Rotorua

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Ibis Rotorua

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK-1

    Photos are not available for this room type.

    Ibis Rotorua

    TWIN LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEW • 1 Bedroom • 5 m²DBL.LK
    DOUBLE LAKE VIEWPhoto unavailable4 photos

    Ibis Rotorua

    DOUBLE LAKE VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Room amenities

    • Carpeted floors
    • Safe
    • Alarm clock
    • Toiletries
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Smoke detector
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Shower
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV

    Photos are not available for this room type.

    Ibis Rotorua

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Ibis Rotorua

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LAKE VIEWTWIN • LAKE VIEW • 1 Bedroom • 5 m²TWN.LK
    TWIN LAKE VIEWPhoto unavailable8 photos

    Ibis Rotorua

    TWIN LAKE VIEW

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK

    Room amenities

    • Shower
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Slippers
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Fridge
    • Radio
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis Rotorua

7.8
Very good
1,003 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.8 /10
Location
9.0 /10
Neighborhood
8.8 /10
Value
9.0 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
byung kwon
All good but one thing is bathroom fan sound was noisy
4/10
Poor
11 Jul 2026
Jennifer
Check in was terrible, 45 min standing in line waiting.Rooms clean, staff were lovely.Parking was good.
Family_with_children
4/10
Poor
10 Jul 2026
Chenlu
I booked this hotel through Expedia well in advance for a group of 20 people. Since most of our group members were of the same gender, I specifically booked twin rooms (two single beds) for almost every room, with only two double rooms reserved for couples.

When we arrived at the hotel to check in, we were told that there were not enough twin rooms available. The staff claimed they had sent me an email about this in advance, but I never received any email or notification from either the hotel or Expedia. This created a very stressful situation for our entire group upon arrival.

For a booking made well ahead of time, this kind of mistake is simply unacceptable. If the hotel could not honor the room types that were confirmed, they should have ensured I was properly informed and that an alternative solution was arranged before we arrived—not when 20 guests were standing at reception.

To make matters worse, breakfast was moved to another location, making the whole experience even more inconvenient. Overall, the organization and communication were extremely disappointing.

Unfortunately, this was one of the worst hotel experiences I’ve had, and I would not recommend this property for group bookings.
Family_with_children
10/10
Exceptional
06 Jul 2026
BARNARD
Everything was great but unfortunately on second day housekeeping overlooked cleaning our room
Partner
8/10
Excellent
30 Jun 2026
Matthew
Room clean and tidy, but little space to sit other than on the bed (twin double room). The shower temp a bit all over the place and not consistently hot. Staff absolutely wonderful, though - really friendly and helpful.
Family_with_children
10/10
Exceptional
28 Jun 2026
Murray
Very convenient, good facilities and good on site parking.
Self
10/10
Exceptional
23 Jun 2026
Steven
Amazing and good pricing , but no pancake machine
4/10
Poor
19 Jun 2026
Allan
Checked in at designated time no clean room available. Had prepaid with no cancellation option so had to wait 40 min. Then I was given a room number which didn’t exist so I had to go back to reception and wait more. I prepaid for breakfast but the hot options were Luke warm to cold. Bain-Marie were not set high enough. The breakfast area air con was blowing very cold air and so the dining experience was terrible.
Self
4/10
Poor
11 Jun 2026
Wes
I wasn't told about breakfast sign in and the procedure and if this was mentioned on arrival check in, it would make things easier and less complicated.
Staff / Room service knocked on the door while I was brushing my teeth, 3 knocks, deep and 1sec later the door opened up, which I commented, do you always just come into rooms this quick? Where I got a reply, there was no answer so I thought no-one was in the room. I wash brushing my teeth but luckily not on the toilet having a #2 or walking around the room naked. This is also at 8am and what if I was having a sleep in till 9? These are considerations that should take place at a professional organization.
Self
10/10
Exceptional
10 Jun 2026
Kelly
Easy and friendly check in, great locations to Rotorua city
Partner
8/10
Excellent
03 Jun 2026
Brendon
A cooling fan would have been nice. Better less sweet hot chocolate would be good.
Partner
4/10
Poor
02 Jun 2026
Jiang
The experience is good but maintaince issue is a pain.
Family_with_children
10/10
Exceptional
27 May 2026
Claudia
Room was clean and comfortable, parking was easy, location was convenient.
Partner
8/10
Excellent
20 May 2026
Adam
Clean room, friendly staff and good location.
Friends_and_family Family
10/10
Exceptional
18 May 2026
Tim
Convenient and safe car parking
Partner
8/10
Excellent
10 May 2026
Lynne
The room had everything I needed but the low lighting was a challenge!
Self
10/10
Exceptional
03 May 2026
flo
Everything seems okay l
Family_with_children
10/10
Exceptional
27 Apr 2026
Eden
Nice and easy
Partner
8/10
Excellent
23 Apr 2026
Jacynta
Easy parking staff were nice
Partner
10/10
Exceptional
17 Apr 2026
Revathi
Room was very clean. Laundry machines were working good. Parking was limited.
Partner
10/10
Exceptional
15 Apr 2026
stephanie
Loved our stay here.. wonderful, helpful and friendly reception, 3 mins walk to Eat Streat!! Great parking, superbly comfy bed, lovely clean room and bathroom. All the essentials and we’ll be back ❣️❣️
Partner
4/10
Poor
11 Apr 2026
Teresa
Parking was easy we got a spot at the front of the hotel. Receptionist was hekpful when we arrived bit not so qhen leaving.
Partner
10/10
Exceptional
10 Apr 2026
Athena
The breakfast was good, with hot food and fresh fruits. The staff was helpful. The location is excellent.. easy walk to the lake, the Visitor Information Center.
Partner
10/10
Exceptional
09 Apr 2026
Mitali
Kudos to Karen at the front desk for her outstanding service. Our room was taking longer than expected to be ready, and she proactively noticed that we had been waiting for around 40–45 minutes. To make up for the inconvenience, she kindly offered us complimentary drink vouchers, which was a thoughtful gesture.

Overall, the property was clean and well-maintained, the staff were friendly and welcoming, and the complimentary tea and coffee facilities were a great addition. A very pleasant experience overall.
Partner
10/10
Exceptional
29 Mar 2026
Barbara
Room was super tidy, beds were lovely.
Self
10/10
Exceptional
27 Mar 2026
Lars
Loved the staff and the breakfast was scrumptious!
Partner
6/10
Pleasant
23 Mar 2026
Terrence
The air conditioning wasn’t working properly. The room was quite stuffy. A maintenance person tried to fix it. It did seem to cool off a little bit after an hour or two but not very much and it remained warm (i’m always cold, so if I thought the room was warmish 95% of the population wouldn’t like it). . She finally brought up a fan. If a cool room is important to you I would avoid this hotel.
6/10
Pleasant
22 Mar 2026
Hannah
The room was basic and clean however the bathroom was in serious need of updating, it took 10+ minutes for hot water and the shower head was so low that I (5’6) could only just fit under it and my husband (6’1) had to crouch to shower. The staff were very friendly.
4/10
Poor
20 Mar 2026
Joanne
Included breakfast was mediocre, hotel room was dated, front desk staff indifferent & laundry machine wrecked a white tshirt.
10/10
Exceptional
15 Mar 2026
Nick
great to be able to use the hot pools and breakfast was good value and tasty
2/10
Poor
14 Mar 2026
Krystina
Disappointed i got this for my sister for her 40th.. she turned up at 2:30pm and the room wasnt ready.. left and then csme back at 5:30pm.. her room still wasnt ready do they changed her from level 3 to level 1.. would not recommend..
8/10
Excellent
08 Mar 2026
Sonal
Its a nice little compact hotel with compact rooms. Ideal for staying if you are away from room most of the day and just coming back to sleep. Very small shower cubicle. Good amenities for a small room. Carpets definitely needs a good refurb. The 2 times I tried calling guest service/reception no answer. Tried to get help to dispose off some rubbish from the room so I have more space of the small desk, I was told no staff was available to help. But I enjoyed the breakfast, the location (close to CBD, most sightseeing places, restaurants and you can walk to waterfront) Reception staff was friendly at check in.
Family_with_children
8/10
Excellent
27 Feb 2026
Rosina
Clean room, bathroom felt a bit dated, light was on the brink. Good location, friendly staff.
Family
6/10
Pleasant
24 Feb 2026
Christina
Late check in, and I believe there should be more and better breakfast choice. On the positive side friendly staff, and clean room
Family_with_children
8/10
Excellent
10 Feb 2026
Susan
The staff were friendly. Our room was fine but our friends had a room where the air conditioning wasn't working. The staff told them to do a reset but it still didn't work so the room with the sun shining in was like an oven. They contacted the front desk again and were told maintenance had been advised but nothing got done to fix the problem
Leisure Friends
8/10
Excellent
10 Feb 2026
Elizabeth
Friendly and helpful staff
Leisure Self
10/10
Exceptional
10 Feb 2026
Sebastian
Clean room, great staff extremely helpful , can make use of the facilities at the Novotel which is an adjoining building, ample onsite & offsite parking and a fabulous location.
Leisure Partner
8/10
Excellent
08 Feb 2026
Simon
Clean room Helpful staff
10/10
Exceptional
08 Feb 2026
Wesley
Absolutely as always
8/10
Excellent
02 Feb 2026
Deb
All above was good
Leisure Partner
8/10
Excellent
01 Feb 2026
Jean
For a bit more privacy it would have been good to have some fine curtains in place for when the drapes are open as you look straight into the Novotel rooms and they into yours
Leisure Self
8/10
Excellent
26 Jan 2026
Gregg
Nice room - they kindly upgraded us to a top floor, lake view room. Comfy beds. Good location - easily walkable to shops, parks and restaurants.
Leisure Family
6/10
Pleasant
26 Jan 2026
Klaus
Staff was wonderful.

Th
10/10
Exceptional
23 Jan 2026
Paul
A near new hotel, so rooms are new. A good size, great bathroom etc.
We had the breakfast as an addition. Of a good standard. Would stay again, thanks.
10/10
Exceptional
23 Jan 2026
Keith
Was able to accommodate an early check in . Much appreciated.
10/10
Exceptional
19 Jan 2026
matt
Clean, comfortable, great location
Leisure Family_with_children
4/10
Poor
17 Jan 2026
KYUNG HWA
Too much for service fee
Friends_and_family Family
6/10
Pleasant
15 Jan 2026
Kelsy
Staff were lovely, check in was easy. Only stayed one night, so we didn’t get the opportunity to explore amenities.
Hotel was good enough for quick stopover, rooms were clean.
Breakfast was good.
Leisure Partner
10/10
Exceptional
14 Jan 2026
Wai Yee
The breakfast is good. Staff is friendly and room is clean.
Leisure Partner
8/10
Excellent
14 Jan 2026
Donna
Clean, friendly and fantastic bed and bedding. Wonderful nights sleep.
Leisure Partner
8/10
Excellent
13 Jan 2026
Sandip
Nice. Parking difficulties for the hotel.
Leisure
6/10
Pleasant
13 Jan 2026
John
This place was fine for a mid range hotel. It just needed a better breakfast and an updated bathroom. The bathrooms are very old
Leisure Friends
10/10
Exceptional
13 Jan 2026
winton
Clean room. Friendly staff
Leisure Self
10/10
Exceptional
12 Jan 2026
Watson
Room was clean! Staff were excellent!
Friends_and_family Family
6/10
Pleasant
10 Jan 2026
Abhishek
YES. ALL GOOD.
Leisure Family_with_children
8/10
Excellent
09 Jan 2026
Shazil
Parking was free and dinning opitions travel with kids and the family enjoyed thestay
Business_and_leisure Family_with_children
10/10
Exceptional
08 Jan 2026
Alison
Parking was easy, and hitel was only short walk to eating areas which was perfect. A great place to stay for our small vacation
Leisure Family
4/10
Poor
07 Jan 2026
Maria
Room was quite small and rubbish was under the bed
Family
6/10
Pleasant
07 Jan 2026
Maria
I am aware that there is a tight turnaround time for the rooms to be cleaned each day and after a stay, however there was thick dust and food rubbish left under the beds on arrival
Leisure
10/10
Exceptional
07 Jan 2026
BARRY
Location, clean rooms and comfortable bed, free laundry.
Leisure Family
8/10
Excellent
06 Jan 2026
Jermaine
Parking was limited when its full as people that visit the restaurant use the parking as well.
Business_and_leisure Partner
4/10
Poor
05 Jan 2026
Leigh
Our first time stay in ibis, Check in not convenient and long wait for check in, even we already done online check in and select the time frame for our arrival(12-3pm). Rooms are not ready when we arrived at 3pm. One of our two room are quite small, breakfast are not worth it. Location and parking are very good.
Leisure Family
4/10
Poor
04 Jan 2026
Malcolm
Room not ready at Check in, no soap in bathroom, TV channels with poor reception.
Leisure Partner
8/10
Excellent
03 Jan 2026
Ho Kyung
Good location and good value
10/10
Exceptional
01 Jan 2026
MARGARET
Yes was very pleased beds very comfortable
Leisure
8/10
Excellent
29 Dec 2025
Timothy
Great breakfast
8/10
Excellent
27 Dec 2025
Erin
There was an issue with a water leak in my original room the staff were amazing and so helpful. They moved me to a different room and sorted things quickly at an extremely busy time. Comfortable bed, clean and tidy.
8/10
Excellent
23 Dec 2025
Kittima
Easy parking, handy to eating street close to waterfront
Bathroom basin was stained.
Partner
10/10
Exceptional
23 Dec 2025
Jason
The Ibis hotel was clean and clearly one of the more popular hotel destination's in the small city of Rotorua. Despite some check in concerns, in regard to my foreign credit card, it was a fine hotel to stay in, it borders the geothermal park on the edge of the city. The amenities on site were plentiful. I would stay here again.
Leisure Family
10/10
Exceptional
22 Dec 2025
ZAKARIYA
Everything from staff to cleanliness and just environment was perfect!
Leisure Self
10/10
Exceptional
14 Dec 2025
David
The woman on the desk couldn’t have been more helpful allowing me to access my room a bit earlier so that I could change and reach the wedding I was attending on time. Going that extra little bit was really appreciated. Don’t lose her!!
Leisure Self
6/10
Pleasant
10 Dec 2025
PAL
In the pictures room looks bigger and but actually room was very small and they don't even have microwave.
10/10
Exceptional
08 Dec 2025
parikshit
great free breakfast, convenient location, clean hotel and friendly staff
Friends_and_family Family
6/10
Pleasant
02 Dec 2025
Trudi
Functional and economical. Convenient location. Very friendly and helpful staff.
But…
Tiny room - can sleep up to four apparently but sleep is all you can do. Barely room to walk around the beds and not even a chair! Bare minimum of towels and toiletries provided. AC malfunctioned and cooked us for most of the night.
Leisure Family
6/10
Pleasant
01 Dec 2025
Sharon
Using the pre-check in was a waste of time as all information had to be entered upon arrival. Bathroom should have been cleaner with the appropriate number of towels, facecloths for 2 people. No trim milk available - not a good offering. Disappointed in quality.
Leisure Partner
8/10
Excellent
30 Nov 2025
Rachelle
Location
Leisure Partner
10/10
Exceptional
28 Nov 2025
mike
good
2/10
Poor
19 Nov 2025
Sanita
Everything; swap card didn’t work four or five times; when told the gentleman at reception who said we should come to the reception; only way to reception was in heavy rain. weather was very bad; arrived very early but still couldn’t get in till 2:45 pm due to technical issues; view was for city but was told it’s for people booked for extra days; happy to send the city view photo we took; got the view of people in bed at Novotel
Leisure Partner
6/10
Pleasant
13 Nov 2025
Louise
Good location
10/10
Exceptional
11 Nov 2025
mishka
Great stay here. Very handy to shops and restaurant. Nice view of the lake. Quiet too which was great. Friendly staff.
Leisure Partner
8/10
Excellent
11 Nov 2025
Decha
Clean room but small and undated
Leisure Friends
8/10
Excellent
03 Nov 2025
karen
Staff was very friendly
Leisure Family
10/10
Exceptional
31 Oct 2025
Rebecca
Great location to food and entertainment
Leisure Partner
8/10
Excellent
28 Oct 2025
Trudy
Clean room.
Leisure Self
10/10
Exceptional
26 Oct 2025
Christopher
Nice and central
Leisure Family
10/10
Exceptional
24 Oct 2025
Sugin
Parking is available and free Landry service is available
Leisure Partner
6/10
Pleasant
19 Oct 2025
Katherine
Average hotel, great area to visit.
Leisure Partner
6/10
Pleasant
18 Oct 2025
Katherine
Good location.
8/10
Excellent
16 Oct 2025
Allana
Good hotel, bu the shower was terrible and ran out of hot water, not good on a cold raining night
Leisure Partner
6/10
Pleasant
11 Oct 2025
Srihari
Bathroom is absolutely not maintained properly
Leisure Partner
8/10
Excellent
08 Oct 2025
Janet
Good location to hospital. No rubbish bin in room, just recycle bin. Room clean & tidy just a little dated. Carpark was full but plenty of parking on street
Business Partner
10/10
Exceptional
08 Oct 2025
Idris
Well priced
Leisure Family
10/10
Exceptional
07 Oct 2025
Debra
Only issue was having to ask for additional face cloths, only one was supplied in the room
Leisure Friends
6/10
Pleasant
04 Oct 2025
Nina
Breakfast wasnt great. Coffee machine broken often. Quality of food low. Great to be able to use pool at novotel. Very quiet, good parking
Leisure Family
6/10
Pleasant
30 Sep 2025
Sarah
Hardly any staff so check in took ages. Rooms not ready think after 3pm
10/10
Exceptional
30 Sep 2025
Ralph
Great location at a good price.
Clean quiet room with very comfortable bed.
Big TV screen with many channels
Leisure Friends
10/10
Exceptional
28 Sep 2025
Nick
Great staff and handy location.
Leisure Family
8/10
Excellent
15 Sep 2025
Saumil
Nice location
Leisure Family_with_children
6/10
Pleasant
12 Sep 2025
kathy
Overnight. All the pillows were fat, no slimline ones to enable choice.
Thermostat in shower very touchy, either boiling hot or freezing. Good water prezsure tho
Self
10/10
Exceptional
11 Sep 2025
andrew
Good value for money
Leisure Family

Location & surroundings

Ibis Rotorua
Lake End Rangiuru Street, . 0 ., Rotorua, New Zealand

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Ibis Rotorua

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