The Cadogan Arms

10/10

Exceptional

18 Jul 2026

David

What a lovely place to spend time on you travels!

A lovely property set in a rural location, great facilities and an excellent bar/restaurant. The weather was fabulous that day so spent the evening in the lovely beer garden, but indoor dining rooms/spaces also looked good.

The welcome was warm and efficient (I’d only booked a few hours before turning up) and the staff really made the stay very pleasant/comfortable.

Definitely a place to stay if you’re in the area.

Self

8/10

Excellent

04 Jul 2026

Jan

The room was clean beds comfortable en suite good. Cleaned every day biscuits tea replenished daily. Tha accommodation is on a busy road and many lorries till midnight and again from 5am very noisy if windows open which is necessary as no air conditioning in the room.

Partner

8/10

Excellent

26 Jun 2026

Peter

Overall the Cadogan was very good, staff lovely and food and drink quality excellent. However, we were visiting over the hottest few days of the year to date and whilst steps had been taken to provide fans the rooms were still very hot and uncomfortable. Furthermore, my room faced the front of the property and main road. There is a traffic island immediately outside the property and the road is also fairly narrow and uneven. This means, unfortunately, that lorries do tend to 'trip over' the island repeatedly during the night and it sounds like they are shedding their loads each time! If you are a light sleeper then be warned it can be very noisy.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2026

Beverley

Great pub with wonderful food & lovely staff

Partner

10/10

Exceptional

22 May 2026

Rick

Great food, clean comfy rooms, plenty of on site parking.

Self

8/10

Excellent

17 May 2026

Ian

Nice welcome from Jack your given two keys one for your room and one for access to the building for out of hours
Room was clean spacious very large Sony tv nice welcome pack of French press coffee and biscuits
Bed comfortable large wardrobe nice bath and shower combo
No breakfast options
Had evening meal food very good will stay again when in the area

Partner

8/10

Excellent

12 Apr 2026

Rodney

The facilities are good and the rooms are well provided and clean. The food in the restaurant is excellent and of high standard. There is a range of spirits and wines in the bar, and the beers on tap were nice. Car park was ample for the area.

Self

10/10

Exceptional

05 Apr 2026

Margaret

Stayed here a few times now. We always have an evening meal here and it is the best food by far. Staff are amazing too. Just gutted they don’t do breakfast but fully understand with the cost of living 😊

Partner

10/10

Exceptional

20 Mar 2026

Dan

Easy parking and welcoming staff

Self

10/10

Exceptional

09 Dec 2025

Robert

xxxxxxxxxxx

Friends_and_family Friends

8/10

Excellent

27 Nov 2025

Andrew

Very friendly staff and a lovely modern looking pub/restaurant. Room was clean and comfortable with a decent shower. Evening meal (game pie) was very tasty and reasonable value. Shame they don’t offer breakfast but this was clearly explained beforehand so no issues. Recommended and would stay again.

10/10

Exceptional

27 Oct 2025

Katie

Beautiful accommodation with a fantastic restaurant and the perfect location for a weekend away.

Partner

8/10

Excellent

27 Oct 2025

Dan

Nice tidy place to stay, no breakfast was a bit of a let down. Evening meal menu was limited but high quality.

Business

10/10

Exceptional

20 Oct 2025

Tom

Although I did not use the restaurant or bar, I did see the inside and it looked very homely and comfortable. The staff I met were very helpful and respectful. My room was very nice and the bed extremely comfortable. I would most definately recommend this hotel and I will be using it again when I am next in the area.

Leisure Self

10/10

Exceptional

19 Oct 2025

janet

The room was very comfortable and clean.
Good tea facilities and nice biscuits.
The pub area is lovely for a drink.
Would definitely stay there again.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Nigel

Lovely pub, very welcoming staff, clean with great decor and out door patio seating area plus garden - food was amazing and the rooms spacious, clean and comfortable

Business

10/10

Exceptional

12 Aug 2025

stephen

The Cadogan Arms

The check in was very easy and the staff very friendly. the food offering was great and very well cooked and presented.

Business

10/10

Exceptional

01 Aug 2025

DM

Great choice

Just a one night stay but made very welcome. Room was spacious, clean and beds were comfortable.
Excellent choice of food, which was of a very high standard. Great bar and garden area. Would definitely stay again.

Partner

10/10

Exceptional

28 Jul 2025

Lenny

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Business Self

10/10

Exceptional

22 Jul 2025

tracey

Meal was lovely, unfortunately no breakfast, or suggestions where to go. Room great,lots of lights, room, comfortable and great clean bedding. Nice big mirror in the bedroom too. Towels nice white and fluffy. Only negative is the noice from the road through the night, could do with improved glazing as it’s a main route for trucks

Business Self

10/10

Exceptional

06 Jul 2025

Stephen

It is very easy to get into Bury St Edmunds without a car, as the bus stop for the 84,86 service is next to the Cadogan Arms.with buses every 30 minutes. The staff are all very helpful and polite too. Plus such very comfy mattresses and good sized en-suite bathroom. The food is very good and very well presented too. Would I use the Cadogan Arms again certainly.

Leisure Self

10/10

Exceptional

12 May 2025

Susan

Service excellent food superb spotless clean

10/10

Exceptional

01 May 2025

David

Great place to stay

Great hotel, good size rooms and great hospitality

Business

6/10

Pleasant

15 Feb 2025

Karl

Run down bathroom amd ok room. Bedding was good and lovely and quiet. Definitely not worth the money

10/10

Exceptional

17 Jan 2025

Stuart

Great stay

Great stay. Did not expect this standard of food

Business

8/10

Excellent

16 Nov 2024

Natalie

Would book again

Staff were lovley checking in, room was lush and warm clean and had every thing I needed for my stay

Partner

10/10

Exceptional

22 Oct 2024

Yesmin

Great

Was running late and had phone call to check if I needed food as kitchen closing at 9pm.
Got several options as I arrived just after and food was delicious and great service.
Would definitely recommend!

Self

10/10

Exceptional

20 Oct 2024

dog

Smart, contemporary
Clean, fresh coffee in rooms
Lovely sheets

Walls a bit thin so heard other guests in corridor
Luckily there were not too noisy

Leisure Self

10/10

Exceptional

15 Oct 2024

Paul

Great find, excellent all round!

Business

10/10

Exceptional

06 Oct 2024

Karen

Cadogan Arm Stay

Location was easy to find with ability to have dinner after arrival. Easy to get into Bury St. Edmunds and back to RAF Lakenheath if need be. Close to several gas stations and highway. Room was very clean, roomy, and very quiet. Only stayed 1 night, but definitely would stay again and could easily do several nights. Next time, will try pub downstairs.

Self

10/10

Exceptional

06 Oct 2024

Rachel

Better than expected!

Very comfortable stay - Excellent bed! Room even better than the listing photos! Room only and we didn’t eat or drink in the pub/restaurant. Easy parking and access to room.

Friends_and_family Family

10/10

Exceptional

04 Oct 2024

Simon

Good Food

10/10

Exceptional

30 Sep 2024

Greta

Lovely welcome lovely comfortable room. Food exceptional

10/10

Exceptional

20 Sep 2024

Gerald

Second time at this hotel.will definitely stay again.Excellent

Partner

10/10

Exceptional

15 Sep 2024

Lily

nice staff, very clean in property

Business Friends

10/10

Exceptional

03 Sep 2024

Kerry

Clean & cosy

Clean, cosy, perfect location en route to a business trip.

Business

10/10

Exceptional

26 Aug 2024

Emily

It was lovely and the staff were really friendly. We liked that there was proper coffee in the room. The only thing that was not clear, was the process for check out and leaving the key in the room.

Friends_and_family Family

10/10

Exceptional

23 Aug 2024

Ian

Great

Great place to stay, very convenient for what we wanted. Staff we spoke to were very friendly & helpful.
Only negative was the room wasn't serviced on one of the days, which meant no biscuits...

Partner

8/10

Excellent

21 Aug 2024

Hilary

We booked on a room only basis. No breakfast provided, this was known at the time of booking. Restaurant open from 12 noon till late. Matt and Kate were front of house, very efficient, but relaxed and friendly at the same time, Matt especially is very welcoming and informative about food, drinks etc, nothing too much trouble. We stayed whilst visiting family in the area, would recommend.

Partner

10/10

Exceptional

19 Jul 2024

Justin

Great place with fabulous food.

Business

10/10

Exceptional

13 Jul 2024

Sandra

Lovely atmosphere in the pub restaurant when we arrived, super comfy bed and very clean room.

Only a few minutes from the venue where we were attending a wedding, very convenient and the staff happily help us arrange taxis.

Leisure Partner

8/10

Excellent

02 Jul 2024

andrew

Nice touch with water in the room but feel bottle should have a cork in it also a coaster fo the Glass , was in room at front which had a lot of Road noise I know this can happen maybe secondary double glazing would help

Business

8/10

Excellent

26 Jun 2024

Daniel

Great find. Heading to concert in nearby Thetford Forest I came across the Cadogan Arms and it was a great find. Great room, great service particularly from Jack. Perfect find.

Leisure Partner

10/10

Exceptional

18 May 2024

Verified traveler

Highly recommended

Lovely stay. Felt very welcome and comfortable. Food was lovely. Staff were very friendly. Would definitely revisit

Friends_and_family Friends

10/10

Exceptional

10 May 2024

RICHARD

Friendly

3 night work trip, nice rooms friendly staff, great pub with outdoor space and food was amazing.

Business

2/10

Poor

09 May 2024

Richard

Staff amazing, Location beautiful
Unfortunately, the room had a smell of sewage which I’m sure due to the numerous plug-in and diffuser smelly items In the room , that the owners were aware of this issue.

I wouldn’t stay again

10/10

Exceptional

08 May 2024

Peter

Lovely friendly hotel with a homely feel. Staff always make you feel welcome and give you the best service. The reason I stopped staying in large branded hotels as they can’t hold a candle to local coaching inns and pub restaurants.

Business Self

8/10

Excellent

02 May 2024

Sanchia

The absolutley only thing I can say negative is our room faced the road and it was a bit loud. That is not something in their control, so all you can do is request a room not facing the road.

Partner

10/10

Exceptional

04 Apr 2024

Peter

Great place

Extremely good. Very clean and tidy. Friendly staff, easy access and close to Bury St Edmunds. I will return as it is literally a great place to stay if in the area.

Business

10/10

Exceptional

12 Mar 2024

James

Quick and easy check in, loads of easy parking. Room was very big and spacious. Bed was very comfortable. 10/10

8/10

Excellent

07 Mar 2024

Kirsty

Pleasant room with all facilities needed for a night’s stay. Staff polite and friendly. Clear communication in advance about no breakfast provision so was able to make alternative arrangements easily.

Self

6/10

Pleasant

04 Mar 2024

Rob

Great bedroom

Great bedroom - let down by the bathroom. Cobwebs hadn’t been cleaned for years as there was dust in the cobwebs….,not sure if they will come out in the pics. I forgot to take one of the extractor fan!
On a busy and pretty noisy road

Great staff though and a good food options
Did choose a very strange concoction for my meal which included fish , chorizo stew with Thai coconut potatoes ( yes - all in one dish) Ate it all as I could have eaten anything after a very long day
No breakfast available at this hotel - at all. Ok with that though personally.

Business Self

8/10

Excellent

18 Dec 2023

Jairus

The staff were friendly and attentive. The rooms were clean and inviting,
Overall a great price and very pleasurable experience

Business_and_leisure Self

10/10

Exceptional

02 Dec 2023

Peter

Stayed one night whilst on business in Bury St Edmunds and what a great find this hotel was. Very cosy with great amenities and a cracking menu and drinks choice.

Cant fault the service and really looked forward to the breakfast as i have a letter start to my day….. but no breakfast service!. But that would not stop me from staying again.

Business Self

10/10

Exceptional

19 Nov 2023

Marilyn

Fabulous stay !We were welcomed in a friendly manner by a pleasant young man and the whole experience totally exceeded our expectations.Food was superb as was the wine,,

Very highly recommended.

8/10

Excellent

17 Nov 2023

Michael

everything was more than satisfactory. Shame they dont offer breakfast

Business

6/10

Pleasant

12 Nov 2023

Sheelagh

Poor welcome service. Room very cold

Leisure

6/10

Pleasant

17 Oct 2023

Pauline

No breakfast but otherwise nice

No breakfast is a deal breaker for me. The place was very nice and evening meal excellent but they do not serve breakfast even though I selected that as an option when booking but apparently I was sent an e mail after my booking to say no breakfast.

Business

8/10

Excellent

18 Sep 2023

Nicholas

Let now by no breakfast provision

Potentially brilliant however the fact that they do not provide breakfast was not clear when booking and had we known we would have stayed elsewhere

Business

10/10

Exceptional

11 Sep 2023

Jake

Stay

Amazing stay staff go out of there way to help
Lost room key and was no issue at all
Would recommend to anyone
Also the pub and food is lovely

Friends_and_family Friends

8/10

Excellent

01 Sep 2023

adrian

Good standard of accomodation

Very clean room, modern decor, friendly staff.

Friends_and_family Family

10/10

Exceptional

28 Aug 2023

Mark

Great stay

Booked 3 rooms (have stayed here previously), very friendly, rooms good standard, comfy bed, my only negative is the state of the toilet, needs some severe bleaching! Other than that excellent.

Friends_and_family Family

10/10

Exceptional

25 Aug 2023

Salem

This in is wonderful. The rooms are tight and furnished with older furnishings but it was very cozy and clean. The area is quite and the staff at the resturant and bar were very nice and helpful. I would stay here again if in this area. It was a unique and pleasurable experience.

Leisure

8/10

Excellent

22 Aug 2023

Verified traveler

Good stay

Great location, not far from the town. We stayed in the Earl room which was really spacious and the bathroom was also a really good size. The staff were lovely.

The cons was that there were a lot of thick cobwebs, they looked as though they had been there for a while. The cold tap was really stiff and you could tell the toilet was really old as there were markings at the bottom of the bowl…

10/10

Exceptional

05 Aug 2023

Dorothy

Customer service was excellent; staff were lively and couldn'tdo enough to make your stay welcoming. Rooms are well equipped, large shower; beds super comfortable.

Self

10/10

Exceptional

08 Jul 2023

Simon

Nice Hotel,Good Value,excellent staff.

Business

8/10

Excellent

06 Jul 2023

Stuart

Very nice hotel. Quiet location 10 minutes from Thetford.

Business

8/10

Excellent

28 Jun 2023

Alison

Relaxing

Leisure Self

10/10

Exceptional

23 May 2023

CLare

Great stay at the Cadogan - great food and the rooms were very comfortable. The staff were very friendly and accommodating.

Business

8/10

Excellent

10 Mar 2023

Martin

Lovely Pub and food. Be aware they do not serve breakfast.

Business

10/10

Exceptional

05 Dec 2022

Miss K

The hotel was great, staff were extremely helpful. Apart from breakfast not being served (but we knew this before staying as it is stated on their website) it was absolutely spot on. Dinner in the evening was amazing.

Partner

10/10

Exceptional

14 Nov 2022

Pamela

Home from home

The Cadogan Arms is a welcoming & friendly stay - gorgeous pub & the dining looked Ab Fab ( we were attending a wedding elsewhere) we were allowed very early access to all our rooms to get changed after a long drive - this made our day so easy. Would definitely return & spend a weekend in Bury st Edmunds. Top marks.

Friends_and_family Family

10/10

Exceptional

31 Oct 2022

thomas

Great steaks, nice room

Absolutely brilliant food, recommended the steak, an the room had a bath was a nice surprise sorted my back out after the drive there

Partner

10/10

Exceptional

26 Sep 2022

Karl

Great stay friendly staff nothing to fault would book again.

Business Self

8/10

Excellent

21 Aug 2022

Orla

Wery nice place, Easy to find and friendly staff!

Leisure Self

8/10

Excellent

20 Aug 2022

Nicholas

I stayed here for one night with friends due to a nearby wedding at Hengrave Hall.

The property itself is lovely from the outside and is welcoming. The bar/pub is lovely and has a spacious and friendly outside seating area. The food was lovely and tasted fresh and presentation was wonderful.

The hotel rooms were fairly spacious and modern. The rooms don't have air-conditioning and with the current weather, it was a very hot and stuffy nights sleep. The rooms were fairly clean however I assume the room hasn't been used for a while, as the dusty cobwebs around the ceiling were missed during cleaning, but the room was otherwise comfortable and fairly priced. Comfortable beds, and bedding. Towels and shampoo/shower gel was provided. iron/ ironing board available upon request.

The staff were very helpful, friendly and accommodating.

It was an overall pleasant stay and I would stay again.

Leisure Friends

6/10

Pleasant

14 Jul 2022

David

Mould in shower and no chef for breakfast. £23 for a below average steak that came with the wrong chips described in the menu. Cheap ish and the staff tried to make it chearfull.

Business Self

6/10

Pleasant

11 Jul 2022

David

Not great if you are a tall person.

Adequate room, clean, but many little things that made it an irritating stay: they couldn’t provide breakfast as they didn’t have the staff (that’s not their fault, but I personally think that should be made clear before booking, not just that breakfast is not included). The room was very stuffy even with windows open, with low entrances. I’m of average height and banged my head twice. The shower didn’t drain properly and the shower door wouldn’t close properly either. Things were basically falling apart. On the plus side it was reasonably quiet, comfortable bed and quite well presented considering.

Business

6/10

Pleasant

20 Jun 2022

Ray

Room disappointing

The hotel was nice , the staff were lovely and helpful and the food was good if expensive.
Unfortunately the room was not clean , thick dust and cobwebs in the bedroom and bathroom .
The sink was blocked and water sat in it for a long time .
The shower tray was in desperate need of a descaler or replacement.
Not worth £100 especially as breakfast is not provided .
Shame as we wouldn’t return even though in a lovely area .

Partner

4/10

Poor

20 Jun 2022

Ian

When charging £100 a night for a room only the basics need to be right. We were happy to pay this price for a room because when there are events on at Thetford Forest, hotel rooms are at a premium. We payed in full at check in and was directed to our room, on entering the room we could see that this was a no thrills room but when looking around there were a number of cob webs and dead spiders on the wall/ceiling, on further inspection the room was dusty and more cob webs under the bed side cabinets etc. this was not a days dust but weeks if not more!
We pointed this out to the manager on our way out and showed him some photos I had taken, he agreed to refund £50 and clean the room while we were out.
On our return at around midnight the room had been cleaned but was still not perfect, but the cleaner had left a window open and a light on so we now had a number of flying insects in our room.
I appreciate that the management tried to resolve the issues but the rooms should be clean on arrival.

Leisure Partner

8/10

Excellent

14 Jun 2022

Paula

Ideal for Bury trip

Very comfortable and spacious. A bit dated, but very clean and tidy.

Self

6/10

Pleasant

13 Jun 2022

Richard

Good for local visit

Fine if you are walking locally or eating at the restaurant but as we were visiting Bury and without breakfast we would have been better off staying in the town centre as it ended up just being a bed for the night at a similar rate to town centre hotels.

10/10

Exceptional

04 Jun 2022

Abby

Comfortable and quiet

Best room we have stayed in for a long time and lovely and quiet.

8/10

Excellent

22 May 2022

Amanda

Nice light room, convenient restaurant downstairs (as there’s nothing nearby). Bar could stay open a bit later so you can relax with a drink after your dinner. Good for a one night stay.

Leisure Partner

10/10

Exceptional

04 May 2022

Rene

Lovely hotel with friendly staff in a quiet place.

10/10

Exceptional

31 Mar 2022

Duncan

I was welcomed with a very friendly greeting when I arrived. I was asked about dinner and advised a number of large groups were booked in. This advice helped me decide to eat straight away and avoid a long wait which is always difficult when you are alone. The food was excellent and reasonably priced. The room was clean and the bed was comfortable. I would definitely stay at this location again.

Self

10/10

Exceptional

28 Mar 2022

Holly

Lovely stay at the Cadogan Arms

Very comfortable stay at the Cadogan Arms, on the outskirts of Bury St Edmonds. Clean room, comfortable bedding, nice powerful shower. Had a lovely dinner in the pub as well - would also recommend. The Cadogan Arms has a young, enthusiastic, engaging team - truly a pleasure to stay with them.

Friends_and_family Friends

10/10

Exceptional

17 Mar 2022

Fiona

Overnight stay

Really nice place and super helpful staff

Friends_and_family Friends

8/10

Excellent

28 Feb 2022

Kevin

Lovely stay, super friendly

A very friendly welcome with swift check in. Room comfortable and very clean. Had a lovely dinner in the pub restaurant, again super friendly.

Partner

8/10

Excellent

14 Feb 2022

Andrew

The rooms were clean and nicely furnished.
A bit of road noise but otherwise fine.
Four of us had dinner and the food was fabulous!

Leisure Family

10/10

Exceptional

13 Feb 2022

I C

Great stopover

Superb stay with family, lovely food and great service

Friends_and_family Family

10/10

Exceptional

10 Feb 2022

Jeremy

Nice relaxed stop out of city

Partner

10/10

Exceptional

24 Jan 2022

Terry

Great stay

Very nice pub hotel, friendly staff and good food available.

Business

10/10

Exceptional

21 Jan 2022

Connor

Happy

Really happy very organised

Business

10/10

Exceptional

21 Jan 2022

Alan

Very Good experience

Very good experience overall. The room was big and the bed was comfortable.

Business

8/10

Excellent

20 Jan 2022

Greg

Hotel friendly people

Business

10/10

Exceptional

22 Nov 2021

Verified traveler

One night trip to Bury St Edmonds

Stayed for one night - comfortable room and excellent service from hotel staff

Self

10/10

Exceptional

28 Oct 2021

Verified traveler

excellent

beautiful clean rooms, lovely bar, gorgeous food

Business

10/10

Exceptional

27 Sep 2021

Roma

Our stay at The Cadagon was wonderful
The staff were very friendly and helpful nothing was to much trouble. Our room was immaculate and very comfortable. The evening meals were delicious.
Our only disappointment was there was no breakfast available which I had not realised when I booked ( but I am very new to on line booking ) But we would definitely stay again.

Partner

10/10

Exceptional

15 Sep 2021

S

All was really good service and food great
The only issue I had was my room was at the front of the hotel and was facing a busy road that was noisy at times

Business