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The Ickworth Hotel

Suffolk · United Kingdom

Bury St Edmunds Bury St EdmundsView location

9.0/10Excellent452 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition8.6/108.6
Location9.8/109.8
Neighborhood9.6/109.6
Value6.0/106.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Ickworth Hotel

Set within 1, 800 acres of Suffolk parkland, The Ickworth is a place where grand history and relaxed family escapes come together effortlessly.

Just outside the historic market town of Bury St Edmunds, this striking country house hotel sits on the edge of the National Trust’s Ickworth Estate, offering families the freedom to slow down, reconnect and explore at their own pace.

At the heart of the estate stands the remarkable Rotunda, an architectural masterpiece inspired by classical Italy. Originally built as a home for the Hervey family, the Marquesses of Bristol, its distinctive domed shape has become one of Suffolk’s most recognisable landmarks.

Step inside and you’ll uncover stories woven through centuries of art, travel and craftsmanship, from ornate interiors to one of Europe’s most significant collections of 18th-century silver.

Read more about this hotelShow less

The gardens bring another layer of beauty to the estate. The Italianate garden wraps elegantly around the Rotunda, blending formal planting with dramatic views across the Suffolk countryside. Hidden corners, seasonal blooms and peaceful pathways make every wander feel like a quiet adventure.

There’s always something new to spot, whether it’s spring blossom, golden autumn leaves or deer grazing in the distance.

What makes The Ickworth truly special is the way it balances heritage with ease. It is grand without feeling formal, peaceful without ever feeling quiet, and full of opportunities to create the kinds of family memories that linger long after the journey home.

Whether visiting for a countryside escape, a celebration or simply a few slower days together, The Ickworth invites families to experience Suffolk in a way that feels both timeless and wonderfully relaxed.

Located in Bury St Edmunds, The Ickworth Hotel & Spa is in the historical district, a 1-minute drive from Ickworth House and 8 minutes from Suffolk Regiment Museum. This family-friendly hotel is 3.4 mi (5.5 km) from Greene King Brewery and 3.5 mi (5.6 km) from St Mary's Church.

Make yourself at home in one of the 38 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as complimentary bottled water and irons/ironing boards.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Green Tourism Program Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children may not be eligible for complimentary breakfast.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet fee: GBP 25 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ickworth House 0.1 km / 0.1 mi
Greene King Brewery 5.5 km / 3.4 mi
St Mary's Church 5.6 km / 3.5 mi
St Edmundsbury Cathedral 5.7 km / 3.6 mi
The Athenaeum 5.8 km / 3.6 mi
Suffolk Regiment Museum 5.8 km / 3.6 mi
Abbey Gardens 5.8 km / 3.6 mi
The Apex 5.8 km / 3.6 mi
The Abbey Gate 5.9 km / 3.7 mi
Theatre Royal 6 km / 3.7 mi
Bury St Edmunds Abbey 6 km / 3.8 mi
Bury St Edmunds Art Gallery 6.2 km / 3.8 mi
The Malthouse Project 6.6 km / 4.1 mi
Cineworld Bury St Edmunds 6.6 km / 4.1 mi
Moyse's Hall Museum 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2026
  • Total number of rooms: 38
  • Number of floors (main building): 4
  • Annexe (s): 2
  • Number of floors (annexe): 3
  • Double rooms: 38
  • Suites: 9
  • Connecting rooms
  • hotel
  • American Express
  • Diners Club
  • MasterCard
Show 64 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Day-care centre
  • Babysitting service
  • 24-hour security
  • Fireplace
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Luggage room
  • Dining area: 3
  • Clothes dryer
  • Bikes available
  • Towels and bed linen
  • Bar
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant: 2
  • Meeting room
  • Indoor freshwater pool: 1
  • Children playground
  • Kids’ club
  • Game room
  • Sauna
  • Hot tub
  • Massage
  • Spa treatments
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the tableExtra charge
  • Breakfast a la carteExtra charge
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Breakfast and lunchExtra charge
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Cash Free
  • Canoeing
  • Table tennis
  • Horse riding
  • Billiards
  • Bowling alley
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARD • 1 BedroomSUI.ST
    SUITE STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    SUITE STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 BedroomROO.ST
    Room STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    Room STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIOR • 1 Bedroom • 1 m²ROO.SU-1
    Room SUPERIORPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Tea and coffee making facilities
    • Carpeted floors
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand
    • Extra beds on demand
    • Toiletries
    Show all 15 amenities
    • Direct dial telephone
    • Hairdryer
    • Bathrobes
    • Slippers
    • Housekeeping
    • TV
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    Room SUPERIOR

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-1

    Room amenities

    • Tea and coffee making facilities
    • Carpeted floors
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand
    • Extra beds on demand
    • Toiletries
    • Direct dial telephone
    • Hairdryer
    • Bathrobes
    • Slippers
    • Housekeeping
    • TV
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXE • 1 Bedroom • 1 m²ROO.DX-1
    Room DELUXEPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathrobes
    • Housekeeping
    • Extra beds on demand
    • Toiletries
    • Slippers
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    Show all 12 amenities
    • Central heating
    • Carpeted floors
    • Tea and coffee making facilities
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    Room DELUXE

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-1

    Room amenities

    • Bathrobes
    • Housekeeping
    • Extra beds on demand
    • Toiletries
    • Slippers
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Central heating
    • Carpeted floors
    • Tea and coffee making facilities
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSIC • 1 Bedroom • 1 m²ROO.AS-1
    Room CLASSICPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Extra beds on demand
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Wi-fi
    • Cot on demand
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    Room CLASSIC

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-1

    Room amenities

    • Extra beds on demand
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Wi-fi
    • Cot on demand
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 BedroomROO.ST-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-2

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 1 m²ROO.ST-3
    Room STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Toiletries
    • Bathrobes
    • Slippers
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    Show all 13 amenities
    • Tea and coffee making facilities
    • Central heating
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Ickworth Hotel

    Room STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-3

    Room amenities

    • Toiletries
    • Bathrobes
    • Slippers
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Central heating
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Ickworth Hotel

9.0
Excellent
452 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
9.8 /10
Neighborhood
9.6 /10
Value
6.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
09 Dec 2025
Barbara
Delightful hotel and friendly helpful staff. Fab breakfast.
Friends_and_family Friends
10/10
Exceptional
06 Dec 2025
Zakir
Lovely stay for a birthday weekend! Charming, historic building with great hospitality.
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Charl
Staff were always friendly and more than happy to help with amazing facilities for children and beautiful surroundings!
10/10
Exceptional
28 Nov 2025
Pippa
Room, restaurant and staff were fabulous, very welcoming
Beautiful grounds perfect for our dog!
10/10
Exceptional
25 Nov 2025
April
Room was wonderful, staff were really friendly and helpful, had a lovely stay and will definitely come back soon
Partner
10/10
Exceptional
06 Nov 2025
George
All of the above! Friendly staff, great breakfast.
Partner
10/10
Exceptional
23 Oct 2025
Connor
We had such a lovely stay at The Ickworth Hotel. The place itself is beautiful — the grounds are stunning, and the whole property has such a peaceful, relaxing feel. Everything was really well kept, and it honestly felt like a little escape from everyday life.

The staff were all friendly and helpful, but I especially want to mention Millie at reception. She was so kind and welcoming — really went out of her way to make sure we had everything we needed. Her positive energy and smile made such a difference to our stay. Everytime I had an interaction with her it felt like I’ve known for ages and she’s just one of my close friends. It is really important to cherish people like her because for a guest they’re the faces of the Hotel and their behaviour can make or break guests experience.

Would definitely recommend The Ickworth Hotel to anyone looking for a quiet and memorable getaway. Can’t wait to come back!
Leisure Family
10/10
Exceptional
18 Oct 2025
Angela
So brilliantly set up to accommodate families. Delicious breakfast. Lovely pool.
Friends_and_family Family
8/10
Excellent
15 Oct 2025
Joanna
Wonderful stay. Thank you.
Leisure Self
6/10
Pleasant
10 Oct 2025
RICHARD
Some parts of hotel very tired in desperate need of repair or replace. I believe a refurbishment is imminent, not before time. Staff are good but not sure at the moment that it represents value for money. All felt slightly disjointed, some areas neglected.
Partner
10/10
Exceptional
24 Sep 2025
John

good

very friendly warm welcome
comfy clean room
gorgeous grounds
Business
10/10
Exceptional
07 Sep 2025
Gillian

Great hotel

The staff were all very friendly, welcoming and attentive. Dinner & breakfast were excellent with clear gluten free options.
Partner
8/10
Excellent
07 Sep 2025
Matthew
Great Hotel in a beautiful area of Suffolk. My kids both took bikes and loved cycling all around the grounds. The restaurant is super expensive for average food and I did not enjoy having a service charge added to my bill. I will be staying at the hotel again though. It’s a great family weekend break.
Leisure Family
8/10
Excellent
06 Sep 2025
DAVID

Good but could have been better

Great location for historical hotel but the room was quite basic for what was supposed to be deluxe, although spacious enough and our first night was spoilt by the window having a thin plastic sheet placed along the lower quarter (to allow a portable air conditioning unit to vent), which meant the wind could penetrate and the sound of rain was amplified.
Partner
10/10
Exceptional
15 Jul 2025
Michael
First class staff at reception - helpful and friendly - lovely room and breakfast. Thank you
Leisure Pet
10/10
Exceptional
10 Jul 2025
Robert
Lovely setting as part of a national trust estate
Very nice guest areas for relaxing and dining nice indoor pool
Excellent all round
Leisure Partner
10/10
Exceptional
07 Jul 2025
Nick
Lovely warm pool, delightful surroundings and very pleasant staff!
10/10
Exceptional
28 Jun 2025
Michael

Enjoyable short stay at The Ickworth

We had a very enjoyable short break at The Ickworth. The room was very comfy and breakfast excellent. The staff couldn't have been more helpful. Will definitely go back again sometime when we can.
Partner
10/10
Exceptional
25 Jun 2025
Richard
Excellent rooms. Very comfortable. All staff very helpful. Breakfast quite sibstantial
Leisure Partner
8/10
Excellent
24 Jun 2025
Richard
Very pleasant overnight stay
10/10
Exceptional
20 Jun 2025
Simon
Amazing hotel - we had such a fabulous and relaxing stay, although brief - thank you so much to all the great professional and friendly staff
Leisure Partner
10/10
Exceptional
19 Jun 2025
greg

Delightful in every way

Wonderful hotel, staff, and food. Very friendly service. Great food for dinner and breakfast. Even reasonably priced. Walking the grounds in the morning before day visitors arrive was incredibly scenic and relaxing. Room was very comfortable and well appointed (appreciate Nespresso machine!)
Self
10/10
Exceptional
13 Jun 2025
kenneth
The hotel is located in the wonderful setting of Ickworth Park. Lots of fantastic walks and no traffic to disturb the tranquility of the countryside.

We usually stay in the Premier Inn in Bury St Edmunds when visiting our son but, surprisingly, that chain is now outpricing itself against much more superior hotels such as this one.

The bedroom retained all its charm of a bygone age including what appeared to be some of the original antique furniture. We had a wonderful view overlooking the gardens.

Breakfast was excellent. Plentiful parking.

Highly recommended.
Partner
8/10
Excellent
09 Jun 2025
Stuart
Beautiful setting. Really friendly staff.. Good Breakfast.. Plenty of parking space.. Only downside, I could hear my neighbours TV. I don’t know if they were slightly deaf or the walls are thin….
Business
10/10
Exceptional
23 May 2025
Thomas
Stunning setting in the heart of the Ickworth estate
Leisure Family_with_children
10/10
Exceptional
16 May 2025
Julie
We loved it! Definitely will be going back for another stay.
Partner
10/10
Exceptional
13 May 2025
Verified traveler
Stunning place and scenery
Business
10/10
Exceptional
13 May 2025
Jacqueline Ann
Pool area
Partner
8/10
Excellent
07 Apr 2025
Jason

75%

Character of buildings were beautiful but condition of interior needs attention
Business
4/10
Poor
30 Mar 2025
Verified traveler
Undergoing refurbishment which it definitely needs but very expensive for the current offering. Very low grade food options for what is deemed to be a luxury hotel.
Pool is not really suitable for small children with not changing area.
But fabulous location
Friends_and_family Family
10/10
Exceptional
15 Feb 2025
Lisa
Absolutely fabulous stay. The lovely staff and the grandeur of the hotel made this an exceptional experience.

We used the hotel as a base for a very quiet wedding at the local registry office. From the moment we arrived we were made to feel very special and nothing was too much for the friendly staff who went above and beyond to make sure our every wish was catered for.

The room was delightful, furnished in keeping with the hotel. It was very comfortable and we felt at home immediately.

The hotel offered a lovely menu with plenty of options which would cater for most palettes. The service was exceptional , with special requests catered for to suit all.

The grounds were beautiful and enchanting offering the very best of splendour surrounded by the tranquillity of nature.

We had access to a heated pool and enjoyed leisurely swims to suit our timetable.

I would highly recommend this hotel for those wishing for some peace and serenity in a picturesque setting. It offered a sense of escapism and made me feel like the protagonist in a wonderful romance novel. Definitely suitable for a special occasion, weddings , anniversaries ect.

The hotel is child and dog friendly, which in our view added to the friendliness and character bringing the hotel to life.

What more can I say except thank you to Ickworth Hotel for a beautiful and memorable stay.
Leisure Friends
10/10
Exceptional
12 Feb 2025
Michael

Fabulous wedding stay

Absolutely fabulous stay. Stayed with friends for their wedding. Staff incredible quite the best Ive experienced. Nothing too much trouble. Even given the Chinese green dining room for dinner and breakfast. Many many thanks. Mike & Stella xx
Friends_and_family Friends
8/10
Excellent
30 Jan 2025
David
Comfortable stay in beautiful surroundings
Leisure Self
10/10
Exceptional
27 Jan 2025
Bernard

Wonderful stay in old country house/hotel

Stunning hotel in parkland.
Converted old country house with lots of character. Works ongoing for improvements.
Food & drink excellent, very attentive staff.
Great experience.
Very dog & child friendly.
Business
10/10
Exceptional
13 Dec 2024
christopher
A lovely relaxing 1 night stay here... A nice tonic before the hectic Xmas antics.. 😊
Leisure Partner
10/10
Exceptional
26 Nov 2024
Tom
Great stay, the kids loved it
Friends_and_family Family
4/10
Poor
08 Sep 2024
DRB Ventures Limited
Hotel service was disorganised.
No bar area didn’t help
Service was extremely slow
Room was too hot , insufficient ventilation and no view
The hotel public areas not that clean carpets dirty and worn out and entire place shabby
One of our rooms was v hot as over kitchen
While hotel smelt of food
Overall v disappointed
Partner
8/10
Excellent
07 Sep 2024
Hugh
The situation was excellent, the staff were excellent but the property was very tired and in dire need of redecoration. The garden areas in the lodge where we were staying were largely overgown and uncared for which was a shame. The staff were excellent and very helpful.
With investment, this could be a 4/5 star hotel given its location. Presently, it is 2/3 star at best.
Leisure Partner
6/10
Pleasant
11 Jul 2024
Ben
After visiting Wooly Grange and being wowed by the property and service we had high hopes for the Ickworth. Unfortunately the property is not in nearly as good condition (e.g. crumbling window frames in the bedroom, leaking roof in the dining room/conservatory, cumbersome portable AC unit permanently connected up to a slat in the sash window, etc.). The staff, while all pleasant and well meaning, were not as on the ball as the WG staff. The kitchen also was a let down. Dinner was overpriced, meanly portioned, and average in quality. The National Trust property and grounds were excellent however.
Leisure Family_with_children
10/10
Exceptional
10 Jul 2024
Nicola

Solo traveller

2 night stay as solo traveller, room and facilities are great. The food is very good and the whole staff team are so professional, welcoming and helpful. Estate good to explore on foot and pool was good size and warm
Business
10/10
Exceptional
29 Jun 2024
Andrew
Lovely environment, staff friendly and helpful. Breakfast and dinner both good.
10/10
Exceptional
06 Jun 2024
Nicola

Great stay

I found the staff to be friendly, helpful and professional. The rooms are spacious, well equipped and clean. The hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait
Business
10/10
Exceptional
06 Jun 2024
Nicola

Great stay

Staff are friendly, helpful and professional, rooms are spacious, well equipped and clean, hotel is traditional, grounds are amazing and worth exploring, restaurant food is very good and worth the wait
Business
10/10
Exceptional
22 Mar 2024
Andrew
Wonderful place to escape and enjoy the grounds.
Leisure Family
6/10
Pleasant
04 Mar 2024
Verified traveler
*Food & Drink*
Drink menu was pretty large with options, food menu was a bit basic with a lot of overlap between lunch and dinner. On the pricey side for what you are ultimately getting but did taste good. People getting high tea in the conservatory looked to have a good time

*Room & Bed*
Room feels a bit dated and worn down (ex stained ripped carpet). Room was overall clean and had necessities, temperature/heating was good. Bed was quite old with a very soft old spring mattress, probably the area that could benefit the most in terms of an upgrade in the room.

*Common Areas & Internet*
Free wifi throughout the location with stronger speeds in the lobby/library area compared to the rooms, in case you need to take work calls.

As the location is very family friendly, you will need to deal with kids running and screaming through the hallways at most hours of the day. There is a cinema in the lower level for kids to watch and be occupied alongside a kids library.

*Overall Service*
Nice traditional building with scenery and charm. Service could have been better in terms of speed/availability. Would recommend for parents/young family looking for a getaway, not the best for someone looking to get rest with some peace and quiet.
Self
6/10
Pleasant
03 Mar 2024
Verified traveler

Luxury in price but not much else

The hotel described its proposition as luxury family hotel, other than the price, little else is luxury. The bath tub is scratched, hot food at breakfast and dinner took time to come, choice of fruits was limited at breakfast and the lift was broken. Although, individual staff members were all very friendly. It felt like they were trying hard to maintain a run down place.
Friends_and_family Family
10/10
Exceptional
01 Mar 2024
Neil
Fantastic property with friendly staff
Business Self
10/10
Exceptional
07 Feb 2024
Andrew

Comfortable Stay

Comfortable, spacious room, friendly and efficient service, good breakfast. Having a pleasant walk in the grounds was an added bonus.
Self
10/10
Exceptional
07 Feb 2024
John
excellent customer service from every point.
Business
10/10
Exceptional
01 Feb 2024
David

Nice place

Big place, not many staff, find yourself waiting a long time to be served.
Staff are lovely, very friendly, food was very nice albiet pricey.
Very quiet hotel, which was nice.
Business
8/10
Excellent
16 Jan 2024
Alan
Enjoyable stay friendly helpful staff
Partner
4/10
Poor
07 Jan 2024
Stephen
This is to much money most of the place is for children not really a place for couples
Food was much to much money for the quality
The house is great but lacks quality furnishings
I would no return
Leisure Partner
8/10
Excellent
19 Oct 2023
William
Location ideal for our purposes
Leisure Pet
8/10
Excellent
14 Oct 2023
Verified traveler
Quiet, in a beautiful location with very helpful staff.
Leisure Partner
10/10
Exceptional
11 Oct 2023
Chris
Beautiful hotel and grounds, have done well to keep it in such good shape bearing in mind the age of the hotel.
Partner
10/10
Exceptional
24 Sep 2023
Donna
It was convenient, the people were extremly friendly. The food was enormous and nice.
I had a fantastic experience.
Defiantly balue for money.

The venue was nice, clean, i didn’t see any pet animals.

I would certainly go back there again.
10/10
Exceptional
10 Sep 2023
Philippa
Our room was absolutely stunning and incredibly comfortable and spacious. The staff were all so attentive and helpful, making our stay so memorable and special! The food was amazing and the stay couldn’t have been any better! We would highly recommend a stay at the Ickworth Hotel as you will not be disappointed- complete luxury blended with peace and tranquility! BLISS!!
Leisure Partner
10/10
Exceptional
29 Aug 2023
Leslie
Thoroughly enjoyed my stay here, convenient position, best thing is the opportunity to get a good morningsxwalk in before my business day starts.
Business
10/10
Exceptional
15 Aug 2023
Patricia

Comfort personified!

Extremely comfortable room. Excellent dinner and breakfast!
Friendly welcome from receptionists.
Business
10/10
Exceptional
14 Aug 2023
Eleanor

Great stay

Lovely hotel and staff. Perfect getaway for our toddler and baby.
Friends_and_family Family
6/10
Pleasant
31 Jul 2023
Stephen

Disappointing

Hotel is in a great location. It has a lot going for it but it is let down badly by its food service. We paid a lot for dinner on Saturday evening but the food was poor; a cheese souffle that was dense and rubbery, a parfait dessert that had been sitting around getting warm and a bottle of wine that wasn't served until we had almost finished the main course. Breakfast was even worse. Most of it had been sitting around for hours and service was poor with staff looking very uninterested. It is a shame, the hotel has its quirks that can be overlooked (bathroom window that was stuck open, loo seat that didn't fit) and reception staff could not have been friendlier but to pay so much for our stay we expected a lot better. This hotel really needs to sort out its food service, it is letting the hotel down badly.
Partner
8/10
Excellent
31 Jul 2023
Denise
Beautiful hotel, very special place to stay but food let it down, breakfast was awful! Do not be put off by being a family hotel, we had a space in a “grownups” dining room!
Partner
10/10
Exceptional
17 May 2023
Svety
Perfect!
8/10
Excellent
13 May 2023
Jayne

Lovely hotel

Check-in and reception staff were so friendly, helpful and accommodating-we were given a really wonderfully warm welcome.
Swimming pool was lovely, really warm and a great size and grounds were beautiful.
We ate dinner at the hotel and the food was good, however the observation of the restaurant is that it is dated in terms of its decor and condition. The chairs were uncomfortable to eat on as a slightly odd height for a full dinner. There were also some dirty uncleared tables which restaurant staff seem oblivious to, they were you d staff and not very attentive at dinner e.g given food with no cutlery to eat with! However, in contrast, breakfast staff were really attentive and thorough.
All in all, a lovely hotel, full of history and character which is very comfortable. I would certainly stay again
Partner
10/10
Exceptional
06 May 2023
Sean
Yes unique location, great service from all the staff. Fantastic room and surroundings. A pleasure to stay
Leisure Partner
4/10
Poor
04 May 2023
Emma

Lost its glamour and grandeur

Nice setting.
Tired furnishings
Slow restaurant staff and limited menu and not amazing for the price
Amazing reception staff
Business
10/10
Exceptional
20 Apr 2023
Nicola
We stayed for 2 nights. Every member of staff where extremely helpful and friendly. They even looked after our dog Charlie whilst we went for dinner. Food was lovely.
Grounds are absolutely beautiful.
House gave a great insight into how life on the estate was.
For a short break, we would recommend this place.
8/10
Excellent
20 Mar 2023
Keith

Ickworth

Lovely location and grounds. Typical national trust hotel, little dated and quaint but good service, nice food and spotlessly clean.
Partner
10/10
Exceptional
09 Mar 2023
Lisa
lovely hotel
Leisure Partner
2/10
Poor
02 Feb 2023
Callum

Not what I expected

Hotel is not all that it said it would be. It was not made clear when I booked my room that I wouldn’t be staying in the hotel and in fact staying in the lodge a 5-7minute walk from the main hotel. This was not idea as I couldn’t use the pool facilities as I was looking forward to doing. The room itself was very dated. All in all it was not worst the premium paid to stay there
Business
10/10
Exceptional
08 Dec 2022
Graham
Very well maintained and authentic furnishings in well decorated rooms and apartments. Excellent library and drawing room. The food was suitable for many different tastes. Staff continually attentive and available to answer any enquiries.
Leisure Family
10/10
Exceptional
02 Dec 2022
Carmina

Wonderful break away in beautiful setting

Gorgeous hotel in beautiful grounds. Hours of walking and things to see. Very comfortable room and bed with beautiful views. Great breakfast and friendly helpful service. All in all a fantastic stay and cant wait to return
Partner
8/10
Excellent
11 Nov 2022
Kim

Nice stay at The Ickworth Hotel

The Ickworth Hotel was ideally situated for a relaxing country break. The interior and furnishings are dated and it would benefit from a spruce up. We loved our cosy room which was actually quite spacious.

The hotel would benefit from having a separate bar area because although we have no issues with small children it would be nice to separate the adult and children’s areas.

The staff were very friendly and helpful.
Partner
8/10
Excellent
21 Oct 2022
philip
Very pleasant stay
Business
10/10
Exceptional
19 Oct 2022
Donna
Wonderful
8/10
Excellent
06 Oct 2022
Aaron

Beautiful setting, poor restaurant!

Beautiful setting and very welcoming. Room was clean but aged, lighting really dim in bedroom and just overall tired. The swimming pool is very nice and complimentary in price. The worse part of visit was the restaurant, high end prices for mediocre food sadly. Very limited menu and not refined to the setting or cost, i truly believe there must be chef/kitchen staffing issue and could change overnight if resolved.
Business
2/10
Poor
03 Oct 2022
Mark
Booked the wrong dates by mistake and contacted Expedia within 2 minutes to request a refund. Expedia could not get hold of the hotel and when I spoke with then directly to resolve, they would not cancel the booking and charged in full. Then they tried to re-sell the room I booked, the one they would not refund..!! AWFUL SERVICE, SHABBY HOTEL, AVOID....!!!!!
Business Self
10/10
Exceptional
02 Oct 2022
Norman
A superb small hotel in a historic building. Peaceful location surrounded by beautiful countryside.
Leisure
10/10
Exceptional
18 Sep 2022
Robert

Nice hotel in beautiful stately home setting

Room in the main house was pleasant and comfortable with antique furniture and comfortable bed. Large bathroom with plenty of light.
Restaurant was excellent and they put couples in a separate room to families which made for a peaceful experience. Breakfast good too.
Partner
10/10
Exceptional
14 Sep 2022
harry
RELAXING, ATTENTIVE STAFF
Leisure Self
8/10
Excellent
12 Aug 2022
Trevor
A magical place to stay
Leisure Partner
8/10
Excellent
05 Aug 2022
William

Nice hotel, would stay again :)

Hotel is nice, lovely historic building - friendly staff! I was in a fairly basic room, but it was pretty good!
Business
8/10
Excellent
02 Aug 2022
Tracey

Lovely stay

We had a two night stay in this lovely hotel. Saskia on reception was very helpful giving me a quick tour of the ground floor before directing me to our room.
The room was very spacious and had a luxurious feel. The bathroom was very well equipped with some lovely toiletries. The towels were big enough and the flannels were a plus.
We ate in the hotel restaurant on our first night and the food was nice. The waitress Emma was attentive without being intrusive.
We did take advantage of a dip in the swimming pool during our stay, a great asset to the hotel. The gardens and access to Ickworth House next door was good too.
Only a couple of things of note, I asked 2 different staff members for extra pillows as the ones on the bed were very soft but these did not appear and when housekeeping had finished servicing the room on the second day they left the door unlocked which was not appreciated as we had some valuables in the room and there wasn’t a safe, I’m sure it was an oversight and I did inform reception.
If you are looking for a relaxing stay then do not visit in the school holidays as this hotel is very family friendly and appears to cater extremely well for children.
Partner
10/10
Exceptional
25 Jul 2022
BENNY
Stunning facility and location. Comfortable room, large bathroom, great breakfast.
Business
10/10
Exceptional
23 Jul 2022
S

Country Living

Very relaxing two day stay. Low-key feel: building is very grand and there are relatively few rooms in the main hotel so it’s more like staying in a large country house than a grand hotel. Hotel is geared for families, which is not a problem, and grounds are fantastic. Only negative is the conservative dining menu.
Partner
4/10
Poor
14 Jul 2022
Elizabeth

Disapointing break.

On 3pm arrival room not ready, then told we would be in The Lodge approx 5min drive or 15min walk from hotel and amenities.
This was not made clear on booking, the lodge was dirty no where to put clothes though some hanging space.The furniture shabby and certainly not what we expected.
I complained told no accomodation available in hotel but clerk would speak to the manager. Later had call to say we would be moved to hotel, our room was okay but carpets and very large mirror dusty and the shower fitment loose and sink and bath very slow to drain.I also ?whether sheets had been changed blood stains present. Both windows rattled had to correct with some paper. Generally we felt the hotel lacked atmosphere and needed a good clean including the pool and surround only one shower working. Housekeeping and maintenance need upgrade.
Needless to say we would not return or recommend.
Partner
8/10
Excellent
09 Jul 2022
Lewis

Lovely location

Hotel is in lovely grounds of NationalTrust Ickworth estate with parkland walks from the hotel door. Staff were welcoming and friendly and the breakfast was good. I would stay again.
Business
10/10
Exceptional
08 Jul 2022
Adele
Everything was perfect start to finish. Stunning grounds and rooms and wonderful staff. Dream stay.
Business_and_leisure Family
10/10
Exceptional
04 Jul 2022
Susan
Lovely hotel good food and very friendly helpful staff, highly recommend
Partner
10/10
Exceptional
02 Jul 2022
Justin
Perfect
Business
8/10
Excellent
14 Jun 2022
Darren
Beautiful location. Food in restaurant not as good as it should be and mark up on champagne was high.
Leisure
10/10
Exceptional
17 May 2022
Deborah
Unique property in beautiful surroundings. Swimming, cycling and walking in beautiful surroundings. National Trust property and cafe on site. Wonderful place for couples and children- dogs too!
Leisure Partner
10/10
Exceptional
06 May 2022
Tina
Upgraded to the most beautiful room
Leisure Partner
10/10
Exceptional
28 Apr 2022
Kelly

Stunning country hotel with very welcoming staff

Beautiful hotel and I got an upgrade too.. after a stressful day and night at the hospital with my son the hotel was a welcome sight!! And the staff were lovely.. I just wish I’d been staying under different circumstances.. I shall definitely book a stay for pleasure best time!!
Self
8/10
Excellent
16 Mar 2022
Andy
lovely location with lots of things to do as set in a National trust location. Caters well for pets and families alike. The even have a dining room for those without children or whom just want some peace and quiet after a long day at work.
Business Self
10/10
Exceptional
26 Feb 2022
David
What a lovely stay! It’s very family-friendly, with swimming and bike hire, among many other things to keep children occupied and is set in the most lovely grounds. The food was lovely and although there’s no bar, you can order drinks and sit in the lounge if you wish. The room was vast and very warm, plus it had the most stunning view.
Leisure Partner
10/10
Exceptional
24 Feb 2022
Andrew
Lovely and quiet. Friendly staff.
Leisure Partner
10/10
Exceptional
22 Nov 2021
Ian

Great hotel

Great hotel, really helpful staff and a fantastic location. It's just a shame I'm not in the area more often!
Business
10/10
Exceptional
12 Nov 2021
Rob
Lovely hotel Beautiful settings friendly staff
Business
8/10
Excellent
10 Nov 2021
Steven
Amazing building and grounds. Shame that the National Trust closes part of the building from the 1 November. The inside of the hotel is a little tired
Leisure Friends

Location & surroundings

The Ickworth Hotel
Bury St Edmunds Bury St Edmunds, Bury St Edmunds, United Kingdom

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The Ickworth Hotel

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