Name: Bedford Lodge Hotel & Spa
Address: Bury Road Newmarket England Cb8 7Bx, Newmarket, CB8 7BX, GB

10/10

Exceptional

19 Jul 2026

Frances

Very friendly staff and a beautiful place to go. Food was exceptional

8/10

Excellent

18 Jul 2026

M

No salmon or haddock at breakfast. Not a great start to the day. Swimming pool and sauna are open for membership so they can get packed with regulars.

Partner

10/10

Exceptional

17 Jul 2026

Sara

Lovely stay here for a friend's wedding great to be able to use the Spa too. Friendly staff lovely grounds and a short walk into Newmarket

Friends

10/10

Exceptional

13 Jul 2026

Tony

No negative

Partner

6/10

Pleasant

11 Jul 2026

Beatrice

I would love to stay here again if the breakfast service improved.

It’s a lovely hotel, reception staff were really nice and helpful. My room service was really good. They pick up on the first ring lol.

The service I received in the breakfast let the place down a bit for me. Although the food was really tasty! I didn’t feel like the breakfast staff was that friendly and hospitable. The vibe was a bit off and the staff were distracting when they were serving food. It wasn’t a calm experience. I understand that things get busy but they were too distracting. I didn’t get the feeling like they were there to serve, check on guests and ensure we all had what we needed and that the food was ok. Once they sat me down they didn’t come to back again other then to drop of the food. I asked for more tea and milk, they brought the tea but no milk.

I found them hard to wave down. Onmy first morning I sat down and wasn’t offered toast like I saw others getting offered. The next morning they offered me toast, I accepted but then they didn’t bring it in the end.

Other things. the parking was great and i loved my room although there was the bigest daddy long leg in there which i could not bring myself to get rid of.

Self

10/10

Exceptional

10 Jul 2026

Iain

Warm welcoming staff. Excellent parking and relaxed atmosphere. Brilliant breakfasts and restaurant offers great menu choices and a tempting wine list.
Attended during probably busiest week of year and in a heat wave but staff were cheerful and exceptionally hard working throughout our stay. A fine example for all workers to follow whatever their work

Family

8/10

Excellent

01 Jul 2026

Stephen

Convenient location with a great breakfast.

Partner

10/10

Exceptional

28 Jun 2026

NIALL

Very positive experience and staff were great.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Elizabeth

Everything was excellent.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Ian

We stayed for 1 night while attending a wedding. The Hotel was lovely and all of the staff were all very helpful. Thank you.

Partner

10/10

Exceptional

09 Jun 2026

Peter

Nice for a short break, excellent food and amenities

Partner

10/10

Exceptional

08 Jun 2026

Elizabeth

Calm atmosphere, even at busy times. Professionalism of all the staff at all times

Partner

10/10

Exceptional

31 May 2026

Tracey

Very clean & tidy room and comfy bed.Lovely little touches. Staff were friendly and very helpful.
The swimming pool etc were great to use. Lovely outside spaces to eat and drink. The restaurant served delicious food with very attentive staff.The grounds were very well maintained. Highly recommend a stay.

8/10

Excellent

28 May 2026

Rachel

Great location. Beautiful outside terrace with great food. Service is friendly but not as quick as we would have liked. Restaurant food is great too. Spa booked up way in advance so could not use that for this stay. We would happily return.

Family

8/10

Excellent

28 May 2026

Jon

Lovely hotel - last minute booking. Superb facilities and helpful staff, only minor quibble was breakfast - the full English appeared to be freshly cooked, but IMHO it was assembled from a hotplate in the kitchen (dry, welded together bacon and raw/cold tomato) - next morning tried poached egg on avocado on toast - much better. At this price, it was poor quality (Premier Inn do better!)

Partner

10/10

Exceptional

26 May 2026

Scott

Clean room, freindly reception staff, hardworking friendly bar and restaurant staff. We ate dinner outside from the bar menu, the food was AMAZING, hats off to the chef. Nice cold drinks for a very hot bank holiday, dig deep though if you fancy a cocktail- around £15 per drink which we feel is a little pricey.
Room was fresh and filled with air con which made the night very relaxing. Quiet setting, nice atmosphere in evening.
Made use of the spa whilst here- really nice, rooftop terrace with jacuzzi is a nice touch!
Will deffo return, thank you for a really lovely stay.
10/10

Partner

10/10

Exceptional

26 May 2026

Sara

Lovely stay at Bedford Lodge for friends wedding this weekend. Really firendly, helpful staff going the extra mile to seat us all together for breakfast. mLovey pool, sauna, steam room and whilrpool. Shame not enough time to really make to most of it.
Nice touch of chocolates on bed on arrival but not all of the group got the same. Some had horses and some recieved nothing
Looking forward to coming back with my husband to really enjoy and relax and see mor eof Newmarket itself

Friends

10/10

Exceptional

24 May 2026

Beatriz

We had a nice time at the hotel, large room and quiet, great breakfast, friendly service. The leisure center / spa was a plus!

Partner

10/10

Exceptional

24 May 2026

COLIN

Great stay best hotel in area.

Partner

10/10

Exceptional

24 May 2026

Stewart

The Bedford Lodge is set in attractive grounds and has very good and generous parking. The hotel is well decorated and maintained.
The staff are helpful and attentive and the breakfast was excellent.
We would definitely stay there again.

Partner

10/10

Exceptional

17 May 2026

Mark

Attentive staff, excellent facilities, plenty of parking, clean, food was superb and the overnight stay was perfect. Thank you.

Partner

10/10

Exceptional

17 May 2026

steve

We had a great 2 night stay in a lovely suite the breakfast was very nice and cooked to order all staff were excellent massage was very good would love to stay again.

Partner

10/10

Exceptional

12 May 2026

Phoebe

Beautiful hotel

10/10

Exceptional

11 May 2026

Rod

Plenty of free secure parking, nice grounds, outside of buildings and garden areas very tidy and clean. Easy check in, cheerful and helpful staff, especially in restaurant and bar area. Room was tidy, clean and very comfortable with a good view of a horse stables and training yard. Lovely to see the horses with their heads popping out of the stables, and the stable staff taking them for exercise. Hotel is nice and close to Newmarket town, easy 10 minute walk, and you get the chance to see the horses and jockeys training as you walk along the path towards the town. Added bonus is an hourly bus to the lovely city of Ely, takes 30 > 40 minutes ride. Allows you to go out without having to drive. Would love to visit hotel again.

Partner

10/10

Exceptional

11 May 2026

Amy

Beautiful hotel within a stunning location surrounded by race yards, absolutely glorious seeing the horses go round the gallops in the morning.
Room was perfect albeit very warm, too warm to sleep well but bed comfy and clean bathroom with little nice smellies.
Breakfast was blooming lovely too! Great selection of hot food on the menu & the buffet was just as nice! Staff always attentive

Partner

10/10

Exceptional

10 May 2026

Sara

Very warm welcome from from reception on my arrive. Grounds and hotel is lovely. My only slight grumble is I had a dead bug/ beetle in my room on the floor and a small dead moth clinging to the folds in my towel in the bathroom.
Breakfast was great. Lots to chose from.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Jonathan

Only an overnight stay, but clean and beautiful property with very good amenities and a good breakfast.

10/10

Exceptional

09 May 2026

Rebecca

A perfect location for the races. Beautiful grounds, all rooms were fabulous. Delicious breakfast and really helpful staff

Friends_and_family Friends

10/10

Exceptional

06 May 2026

Francis

Great hotel, worth choosing

Partner

10/10

Exceptional

05 May 2026

John

Very nice hotel , enjoyed stay as always , staff polite an enjoyed speaking to them always enjoy our stay at the Bedford lodge

Family

6/10

Pleasant

25 Apr 2026

Fatima

We stayed here over a bank holiday weekend for Spa break. We were disappointed with immediately after arrival on the day, were shown the leisure/spa facilities of the hotel, which we thought was the spa in the pics, we were not advised otherwise. Spoiler alert, the actual spa isn’t in the same premises, the one on the premises is pretty much like a local leisure centre with tired facilities. We only found the next day that we had to leave the premises to go to the actual spa after my husband took his laptop to the reception showed pics of the spa from here said, it doesn’t look like this here, that’s when they decided to say oh you wanted to go here, that’s over there (pointing at another building across the street) to cut a long story short we wasted our first day wondering where the hell is the spa. The only redeeming element was the bar downstairs specifically Joshua & Paul, they really made us feel very welcome and looked after us throughout the evening. Also the next we finally went to the spa across the street and it was absolutely fantastic, the spa team even gave us a little present to say sorry for the confusion.

Partner

10/10

Exceptional

22 Apr 2026

Mark

We had a great bleisure stay at the hotel. Clean room, comfortable bed, excellent and clean swim/sauna/steam facilities and not crowded. Breakfasts and evening meal were superb. Will definitely stay again soon.

Business Partner

8/10

Excellent

20 Apr 2026

Stephanie

Lovely hotel but expect to pay over the odds if you’re staying for racing at Newmarket

Partner

10/10

Exceptional

19 Apr 2026

Deborah

The staff were excellent.

10/10

Exceptional

11 Apr 2026

Lee

Staff were friendly, the menu was excellent.

Partner

10/10

Exceptional

09 Apr 2026

COLIN

Very nice

10/10

Exceptional

05 Apr 2026

Sonia

Another lovely stay at this stand up hotel, pleasant & friendly staff, very clean room
Health club & breakfast lovely, however some relaxing music in the health club would be a bonus. We will be returning in the summer.

Partner

10/10

Exceptional

03 Apr 2026

Simon

All staff very friendly and helpful. Food was excellent. Certainly going back soon

10/10

Exceptional

01 Apr 2026

Shaun

Great hotel, clean and tidy,,friendly and great facilities.

Partner

10/10

Exceptional

31 Mar 2026

Ian

Everything was lovely. The room was a standard room, but very nice, clean, with everything you could want and well laid out. The hotel has a lovely feel, very calm and peaceful and relaxing. Upmarket, but in a nice way, where you feel at ease and comfortable. Staff are lovely, nothing too much trouble, extra pillows, towels etc. if you need them. I asked for non-feather pillows/bedding, which was done with no problems. The pool and sauna were lovely, with excellent opening times. The restaurant food is excellent. We would definitely recommend this hotel, and stay here again.

Partner

6/10

Pleasant

30 Mar 2026

Christina

Room was clean and had everything you’d want. Nice tea and coffee facilities with proper milk (in room fridge). Slept well bed was comfortable. Bar staff were lovely and had great drink suggestions. Breakfast was great, a large selection of options and cooked options too.

Partner

6/10

Pleasant

26 Mar 2026

Paul

Room and building was very clean but spa felt very tired and needed a refurb but few issues, Our room cou

10/10

Exceptional

09 Mar 2026

Sandy

Pool was lovely, not cold! Hot tub perfect. Our room was very nice with a big comfortable bed. We ate in the restaurant and found the food and service excellent. We wouldn't hesitate to stay here again.

Family

8/10

Excellent

08 Mar 2026

Jon

Nice quiet location.

Self

4/10

Poor

07 Mar 2026

Indrek

As hotel guest you dont have access to the pool advertised on the website. The advertises pool is on the neighbouring lot about 300’meters away. The hotel has a pool but it is overcrowded and in dire need of repair. The restaurant is nice and the staff there is welcoming and sharp

10/10

Exceptional

22 Feb 2026

Khalid

I went for a birthday party and had a wonderful stay. The room was very comfortable and well-equipped with all the amenities, including an iron. Breakfast was delicious, and I especially loved the gym and swimming pool. The jacuzzi, sauna, and steam room made the experience even more relaxing. I truly enjoyed my stay!

Friends

10/10

Exceptional

21 Feb 2026

Mark

Lovely hotel, good sized room. The Spa facilities were very good and the pool a decent shape and length.

Breakfast was excellent and all staff very friendly and helpful.

10/10

Exceptional

15 Feb 2026

David

Room was lovely staff amazing and whole place great

Partner

10/10

Exceptional

15 Feb 2026

Emma

Spotless, great food, comfy room, horses outside

Leisure Family

10/10

Exceptional

02 Feb 2026

Lisa

Staff very welcoming, friendly and knowledgeable of the area. Very clean room with extra touches. Restaurant food was excellent with great service. Facilities were great. Overall a wonderful experience and would highly recommend it. We will be returning.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Lynne

The staff were incredible , the room was very clean, quiet no noise heard from other guests. The food was of the highest quality. The spa staff were also very friendly, expert in their field. The whole experience was brilliant

Leisure Family

8/10

Excellent

25 Jan 2026

David

Very friendly and helpful staff

Partner

10/10

Exceptional

16 Jan 2026

Chris

A very clean, well maintained and comfortable room. The service throughout was very friendly and welcoming, and the quality of food in the restaurant was extremely good and reasonable value.

10/10

Exceptional

10 Jan 2026

Christina

Everything about this place is top notch a pleasant place to stay from welcome to room to facilities would definitely stay again

Leisure Partner

10/10

Exceptional

31 Dec 2025

Iain

Room was as expected, staff always kind and attentive, breakfast staff were amazing.

Partner

10/10

Exceptional

30 Dec 2025

Bryan

Everything about the hotel is great, staff, room and food

10/10

Exceptional

29 Dec 2025

anita

Beautiful hotel, lovely staff

10/10

Exceptional

28 Dec 2025

Markus

Friendly staff, comfortable room, nice hotel

Partner

6/10

Pleasant

26 Dec 2025

David

Lighting in the room was poor but other than that room was lovely, had a works Christmas party and the meal was not nice the drinks very poor and it wouldn’t hurt for the staff to smile once in a while sorry but there was not much Christmas atmosphere at all and the dj could’ve been better

Leisure Partner

10/10

Exceptional

25 Dec 2025

Fiona

Plenty of parking and we felt safe leaving the car in the car park.
Check in was fast, the room was easy to find. On the whole the room was lovely, spacious and clean. The shower cubicle looked like it needed a good scrub.
Take away hot drink cups were a nice touch, I made tea for the journey home.
There was a good choice for breakfast and everything was delicious.
Staff were friendly and helpful during the whole stay.
We would happily stay again.

Partner

10/10

Exceptional

16 Dec 2025

Nicola

Beautiful place, lovely room, quiet and convenient location

Leisure Partner

10/10

Exceptional

08 Dec 2025

Matthew

Its a nice place. Good leisure facilities. Great service

Partner

10/10

Exceptional

30 Nov 2025

Nicola

Very cozy, Excellant staff

Business

8/10

Excellent

24 Nov 2025

Adrianna

I found this to be a lovely hotel, very clean, well maintained, and welcoming. The staff were consistently helpful and, even if they couldn’t resolve a request immediately, they always followed through later. For instance, I often needed extra water, coffee, and milk, and without fail these were waiting in my room after a day out, which I really appreciated.

That said, I did notice a few inconsistencies. On Thursday evening, my husband and I enjoyed drinks at the bar accompanied by complimentary olives and nuts, but these weren’t offered over the weekend, which was disappointing. Similarly, on Friday morning lattes were included with breakfast, yet by Saturday and Sunday they came with an additional charge. It left me wondering why the experience varied depending on the day. Bit of a shame really as I would have given 5* throughout otherwise.

Leisure Partner

10/10

Exceptional

18 Nov 2025

SABRINA

Room spotless, staff very courteous

Business

10/10

Exceptional

11 Nov 2025

richard

Staff were extremely helpful.

Partner

10/10

Exceptional

10 Nov 2025

Joanna

Amazing as always x

Leisure Friends

10/10

Exceptional

02 Nov 2025

Matthew

All good. One senior staff member has a poor attitude which is something you remember. Breakfast good. Bed comfy. Nice place.

Partner

10/10

Exceptional

02 Nov 2025

Henry

Nice, clean friendly hotel

10/10

Exceptional

26 Oct 2025

Daniel

All the staff were brilliant and super helpful. Restaurant was excellent for dinner and breakfast. Room was decent size, clean and quiet, with comfortable large bed. Swimming pool was clean, quiet, and relaxing. Bar was great too and again staff were friendly and helpful. We would definitely stay here again. Restaurant was expensive but the food was amazing.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Helen

A beautiful hotel, with amazing service, food, location and rooms.
The only very slightly negative for me is the low and uncomfortable seating in the bar and restaurant. Other than that we will return, we’ve stayed here on very many occasions as a couple and family / friends

Partner

10/10

Exceptional

13 Oct 2025

John

Very good stay yet again . Enjoyed stay at Bedford as always !!

Leisure Family

10/10

Exceptional

08 Oct 2025

John

Clean and comfortable with extremely helpful staff.

4/10

Poor

04 Oct 2025

Vincent

The locality was fine. I did not like being asked to leave the hotel because I made comments about the hotel service during breakfast, the state of the toilet, the bed which has seen better days and the home made sparkling water which was tap water. Transparency and honesty goes a long way in hotel and leisure

Leisure Family

10/10

Exceptional

29 Sep 2025

Caroline

Always good.

Partner

10/10

Exceptional

28 Sep 2025

Louise

Beautiful hotel, so clean. Really friendly, helpful staff and lively foid.

Partner

8/10

Excellent

27 Sep 2025

David

Excellent hotel but there was some coiffed marks on the bed spread cover. Housekeeping manager who deal with it very quickly & replaced!

Leisure Partner

10/10

Exceptional

25 Sep 2025

John

Property was very clean,with good staff.Also food was excellent and room situated in a quiet area.

10/10

Exceptional

24 Sep 2025

Russell

Second time we've stayed here this year.
The Spa and Health club are free to hotel guests and its a really great breakfast in the morning. Having a small fridge with some free water and milk was a really nice touch.
Great location to travel from in the area.

Leisure Partner

8/10

Excellent

20 Sep 2025

Paul

Dirty coffee/tea cup on tray. Bed cover had large stain on it. Shower stains around edges

Staff friendly, breakfast very good.

Partner

10/10

Exceptional

15 Sep 2025

Ms Sharon

Fabulous location for an overnight stay. The rooms were beautiful and breakfast superb. We would definitely return in the future.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Ms Sharon

A very enjoyable 2 night stay to attend a wedding nearby. Superb hotel, well located …… and breakfast was delicious!

Leisure Partner

10/10

Exceptional

10 Sep 2025

Ray

Excellent

10/10

Exceptional

09 Sep 2025

Jane

Great room, nicely be presented and good food

Leisure Family

6/10

Pleasant

07 Sep 2025

Elsa

Pleasant enough hotel with comfy bed and shower over bath. Very apologetic about issue with housekeeping. Strange lighting remained on in ceiling all night so I was glad for my eye mask.
Leisure facilities ok but you have to briefly go outside to access them.

Leisure Family

10/10

Exceptional

04 Sep 2025

Jamie

We thoroughly enjoyed our stay at Bedford Lodge. The staff were welcoming and attentive, the facilities were well equipped and what you would expect at this price point. We made use of the sports club and the bar before heading to a nearby venue for a private event.
The room was well equipped with Molton Brown and Tiptree goods and was very clean. We opted for a superior room for more space and the hope of a better room location.
The only negative was being woken very early by the bass thud from a morning gym class. I did raise this at checkout and received a sincere apology and money back on the room fee.
Overall very happy and we would consider returning if we are ever in the area again.
Tip: Ask for a room away from the gym!

Leisure Partner

8/10

Excellent

01 Sep 2025

Andrew

Restaurant is a lovely and great menu. Good gym

Leisure Partner

6/10

Pleasant

30 Aug 2025

John

The property looks good

10/10

Exceptional

21 Aug 2025

Stephen

We have stayed at this hotel and spa on several occasions and on each occasion the facilities and the staff have exceeded expectations.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Jeffrey

Stayed just one night and celebrated my birthday while passing through. Visited once before, 25 years ago. The place is STILL great.

Partner

10/10

Exceptional

17 Aug 2025

Nick

Very comfortable room and all staff very friendly. Excellent breakfast.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Karen

Gorgeous Bedford Lodge

What a fabulous Hotel, great staff and made to feel very special and we only stayed one night.

Friends_and_family Friends

8/10

Excellent

03 Aug 2025

Lucy

Nice hotel, bit pricey

Lovely stay, Helpful and friendly staff, good facilities and room was nice, with lovely Moulton brown products, low points were that the bar and restaurant are a bit small for the size of the hotel, it was raining so no where outside to go, so the bar was packed at 16:00 with race goers (like us), sadly nowhere for us to stand/sit to have our drink. Same for breakfast, restaurant is too small, don’t sit near the buffet if you can avoid it, otherwise people are squeezing along side your table whilst at the buffet. Service was slow at breakfast, but loads of choice on the buffet and cooked options both with lovely ingredients. They forgot our paper we’d asked for at check in sadly and couldn’t go and get one for us in the morning.
Like other reviews the bed is incredibly soft.

Partner

10/10

Exceptional

30 Jul 2025

Michelle

Quiet room, comfortable bed, speedy responses from reception, Molton Brown products.

Beautifully tended grounds making all views enjoyable.

Squires restaurant very good - had the steak & Malaysian curry - can recommend both

Business_and_leisure Partner

8/10

Excellent

28 Jul 2025

Paula

Beautiful hotel with lovely grounds a stones throw from Newmarket town centre with excellent parking . Professional and courteous staff to greet you and cater to your needs. Our only question mark was that the drinks and food seems a little expensive and the menu felt a little limited

Leisure Partner

10/10

Exceptional

28 Jul 2025

Mark

Enjoyed my stay and would definitely return if needing accommodation in the area again. Much enjoyed.

Leisure

10/10

Exceptional

19 Jul 2025

Peter

5 Star Bedford Lodge

Great stay as always at Bedford Lodge. The rooms are excellent and we stayed on a very hot day / evening and the air con was very welcoming after attending a wedding.

Thanks to everyone at the hotel for making our stay so good. .

Partner

6/10

Pleasant

17 Jul 2025

Verified traveler

Awkward start but great stay

Hotel is set in nice grounds, waitress and cleaning staff amazing and polite.
Check in was a very poor service and resulted in us feeling very awkward, which dampened the start to our stay. Gym and pool were pleasant steam room intermittent.
Unable to use the spa as very very limited availability so book early !

Partner

10/10

Exceptional

06 Jul 2025

Julie

First stay at this beautiful hotel , checkin very welcome the staff gave us plenty of guidence around the hotel. The swimminpool/spa was spotless and breakfast was very impressive with lots to choose from ...would definately use this hotel again.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Greg

Dalham Stud Tour

My Dad and and I stopped there for the Newmarket tour. The hotel was centrally located, the food and staff were excellent

Friends_and_family Family