Name: All Saints Hotel
Address: Fornham St. Martin, Bury St.edmunds, IP28 6JQ, GB

10/10

Exceptional

19 Jul 2026

Jason

Excellent hotel, spacious rooms, great facilities, lovely spa and a beautiful breakfast! Staff were fantastic too!

Partner

10/10

Exceptional

14 Jul 2026

Shahin

Nice stay and great spa

Partner

8/10

Excellent

07 Jul 2026

Rob

Yes its all ok.

4/10

Poor

05 Jul 2026

Elizabeth

Good evening, firstly I’d like to say that the start of our stay was very welcoming and professional. However just a few things that I’d like to touch on, our bed was dirty, the duvet had a urine stain on it, the hot tub was filthy and had a hose pipe that my partner nearly tripped up on and had to move to a secure place out of harms way.
Lastly id like to comment for more awareness than anything, whilst trying to sleep there were a few people that were trying to get into our bedroom, which left us feeling very on edge and unsettled which ultimately left us feeling as if we weren’t able to sleep.

It was such a shame due to it being out get away to celebrate our engagement.

Many thanks,
Elizabeth.

Partner

10/10

Exceptional

05 Jul 2026

Max

Nice stay, nice staff, nice place

Partner

8/10

Excellent

04 Jul 2026

Marie

Everything was good in the room except there was dirt along the base at the front of the shower cabinet and the fan, once started, did not turn off unless we took the room card out of the power box.
Food was not brilliant for gluten free….the quality at dinner was poor and my choice at breakfast was badly cooked.

Partner

6/10

Pleasant

19 Jun 2026

Nathan

Pool facilities were fantastic. All the staff polite and helpful!
Room was very clean. It was too hot at night with the windows open.
The food in the Resturant was excellent however could do with a better choice for starters.

Self

10/10

Exceptional

02 Jun 2026

John

Clean and friendly spot, thanks

8/10

Excellent

28 May 2026

Nick

A nice, modern resort hotel.
Linked to the fact that it’s in the country, flies were a problem. Most of the staff were really professional and courteous, but eating in the restaurant was a bit of a challenge - I had other diners’ food delivered to me because the waiting staff couldn’t remember the table numbers.
Noisy at night, with corridors that amplify the noise. But a comfortable and clean room.

Self

10/10

Exceptional

27 May 2026

Emma

What a lovely stay we had. All staff from reception, spa and front of house so friendly and helpful.
Planning our next trip

Friends_and_family Family

10/10

Exceptional

25 May 2026

Chris

Very pleasant location. Very friendly and helpful staff. Only minus was that none of the electric chargers were working. But we would definitely return

Partner

10/10

Exceptional

02 May 2026

Karen

The welcome we received at check in was probably the best welcome ever at a hotel. Our room was squeaky clean and we had a gorgeous relaxing view over the golf course. We ate in the onsite restaurant one evening, sensibly priced and great food, again the staff were exceptional. We loved the use of the pool and its other facilities. All in all it was a fabulous stay, we hope to visit again.

Partner

10/10

Exceptional

10 Apr 2026

Nicola

Welcoming staff team, always helpful. Easy parking and check in. Large room double aspect windows overlooking the golf course with good facilities. Great gym and pool in the hotel. Good choice at breakfast with a friendly staff team.

Self

8/10

Excellent

06 Apr 2026

Oluyemi

The hotel is good overall, the carpet seems a bit tired. Not so much options on the menu. Overall, we really enjoy ourselves as a family.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Corrina

Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath.

Family

10/10

Exceptional

07 Mar 2026

Ian

Relaxing, quiet clean room, staff very helpful, plenty parking,

Self

8/10

Excellent

07 Mar 2026

Alex

Decent parking, staff were welcoming although they could’ve probably benefited with more in the restaurant. Room is nice had everything I needed, unfortunately it was next to the noisiest stairs that meant people sounded like a herd of elephants walking down. Would stay again.

Self

10/10

Exceptional

17 Feb 2026

Andy

Lovely hotel - friendly staff, beautiful room, all spotless. Highly recommended!

Partner

6/10

Pleasant

16 Feb 2026

Sallyann

Hotel it self was beautiful staff friendly as well the breakfast was lovely and hot
Me myself my partner and parents went for the valentines meal the starter's was lovely bit the main meal.was cold this was.taken back into the kitchen three times this for us all ruined our nifht

Partner

10/10

Exceptional

11 Feb 2026

Michael

Plush rooms . Great staff.

10/10

Exceptional

04 Feb 2026

Jonathan

Nice room staff were amazing

8/10

Excellent

27 Jan 2026

Toby

The staff were fantastic and very friendly and helpful and the room was good. It was very cozy.

Self

10/10

Exceptional

26 Jan 2026

Linda

Room vas spacious
Very comfy bed
Tasty breakfast
Great spa facilities

Partner

6/10

Pleasant

14 Jan 2026

Rowena

The food

Business

8/10

Excellent

04 Jan 2026

Susan

Had cooked breakfast first day. Second day had continental and only one slice of ham and little Brie available. Asked for more and were told you were cutting down on it. Staff member then went to kitchen and said there was none left. Continental breakfast usually includes more than bakery products, fruit a cereal.

Partner

10/10

Exceptional

26 Dec 2025

Donna

Room was very clean, good shower
Staff excellent, hotel had cosy comfortable feeling throughout

Leisure Family

6/10

Pleasant

29 Nov 2025

Angela

Amenities to improve
More staff is needed
Food was very good

Leisure Partner

10/10

Exceptional

23 Nov 2025

Tony

Service at bar very sloooow

Partner

8/10

Excellent

23 Nov 2025

P

lovely clean room and the staff through out the hotel were all great, we enjoyed the pool area apart from the heated beds were turned off around 3.30 pm for some unknown reason, i think they were on a timer

Partner

10/10

Exceptional

20 Nov 2025

Michael

Staff are amazing and always helpful, just a fantastic hotel allround. I stay in a lot of hotels and this is the best place i like to stay in

Business

10/10

Exceptional

10 Nov 2025

James

Room was perfect, good size and a large bed, Service was amazing throughout but the restaurant staff stood out as very friendly and chatty with greatr service and happy at their work. great place to stay and will return.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Victoria

I've stayed here many times and it never fails to astound me how lovely this hotel is. From the reception staff to the rooms themselves. Just a wonderful place to stay

Partner

8/10

Excellent

29 Sep 2025

Oluwatosin Martin

Clean rooms and quite a relaxing atmosphere for a break

Leisure Family_with_children

10/10

Exceptional

25 Sep 2025

Nikki

Great hotel

Clean spacious comfortable room and friendly efficient reception team

Business

10/10

Exceptional

29 Aug 2025

Paul

Good all round

Good all round
Everything you need in one place

Business

10/10

Exceptional

25 Aug 2025

Vivian

Lovely secluded area for great peace and quiet with good amenities

10/10

Exceptional

21 Aug 2025

Jeffrey

Nice HQ for East Anglia visit.

Great location for our East Anglia base.
Service was excellent and the staff very helpful. We stayed in the new wing which is
spotless albeit spartan. Would be nice to have a micro and fridge. I didn’t play golf but think the management could put some investment towards course improvements.
Someone told me there’s a focus on wedding bookings. I would say that marketing as a golf resort would compliment the wedding business nicely. In order to do this you have to have a really nice course and avoid negative reviews for golf.

Partner

6/10

Pleasant

18 Aug 2025

Judith

Whilst quality of food was good poor selection on Sunday evenings plus very pricey for what we had no itemised bill
Room comfortable but could do with a comfortable chair to sit in for the price
Swimming pool facilities were great

Leisure Partner

6/10

Pleasant

18 Aug 2025

Chloe

Breakfast was nice, but they could have filled up the water jug in the room, and the TVs didn’t connect to any streaming services (despite reception saying they could)

10/10

Exceptional

17 Aug 2025

Paul

All good

Business

10/10

Exceptional

13 Aug 2025

Andrew

Really nice gym & Spa

Business Self

6/10

Pleasant

26 Jul 2025

Toby

Because of the air conditioning not being on And, it’s been humid

Self

10/10

Exceptional

26 Jul 2025

Anthony

This is an amazing place to stay, excellent staff and such a comfortable place.

Business

10/10

Exceptional

22 Jul 2025

marisa

Staff are helpful and the room is very good. The pool and spa facilities are excellent.

Leisure Family

10/10

Exceptional

15 Jul 2025

Mary

Very good service, lovely outdoor veranda.

Leisure Family

10/10

Exceptional

13 Jul 2025

Harpreet

We stayed at the All Saints for a weekend for our Anniversary and i was so impressed it is a beautiful hotel incredibly clean and the staff were fantastic. We will definitely be returning in the future

Leisure Partner

8/10

Excellent

27 Jun 2025

Mike

Confortable stay

All hotel staff gave good service and where attentative . Would have liked some aditional bits in the room ( bucuites and baootled water ) . Privacy from golf course not great had peole teeling off looking into my room .

Business

8/10

Excellent

22 Jun 2025

Martin

We’ve stayed before and had rooms with a nicer view of the golf course and modern bathrooms. Our rooms this time were less modern with no view, but still hot shower and comfortable beds. The rooms were quiet.

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

shananda

The staff was pleasant and knowledgeable and very helpful with getting food and a taxi

8/10

Excellent

14 Apr 2025

Nikki

Great hotel with a friendly staff team

Welcoming friendly team, plans had changed and received a free upgrade which was great. Spacious clean room with good facilities. Well equipped gym and nice size pool are available to use. Hotel was very good service abs facilities.
Regretted eating in the restaurant for dinner. Restaurant managers customer service questionable and main meal was not at the quality we would have expected for 2 AA rosette restaurant, hot breakfast also basic.

Business

10/10

Exceptional

16 Feb 2025

stanley

Loved the spa. Pity there are no lounger chairs in the spa area.
Superb staff especially the women maître di on Sat night who solved an issue with my wife`s meal.

8/10

Excellent

15 Feb 2025

Mr Robin M

Great gym.very comfortable, spotless, good facilities . Slightly characterless but thats probably to be expected in this type of hotel .

Partner

10/10

Exceptional

03 Feb 2025

E

lovely place to stay, with very good facilities. lovely walks around the golf course

Friends_and_family Family

6/10

Pleasant

26 Jan 2025

Amanda

Was told when booked it included full breakfast but on arrival was asked for an additional £10 per person for cooked

Partner

10/10

Exceptional

26 Jan 2025

John

Recommended

Cant fault it. Staff friendy and knowledgeable from check in to check out and everything in between.
The cosy bar lounge area we particularly enjoyed.
We will definitely be back.

Partner

2/10

Poor

20 Jan 2025

Anthony

Closed Spa and Restaurant AFTER we booked

Booked a few months before the stay, but told 3 days before check-in, that the restaurant would be closed for evening meals. This was via email, and not seen prior to our stay so we were left a little disappointed.
The Spa was shut for 2 out of our 3 days here, and the pool sadly doesnt allow under 16s, so our plans for a first ever dip in the pool with our newborn went out the window.
So we stayed in spa resort, with no access to the spa (closed), no evening meal (nothing in walking distance) and unable to use the pool because they are not insured to have u16s in the pool.

We were told at check-in that the restuarant was closed for maintenance on the ovens, but later was told by another manager that the restaurant was closed to host a NYE party. Sadly, we never got to the bottom of this, and TBH, with half the services being unavailable to us, we expected more of an apology or atleast a discounted room rate. We sadly got neither.
Customer Services from the website was poor, and the reply from the hotel was less than amusing.

Wouldnt stay here again, due to the poor service received on this occasion.

Such a shame, as it has alot of potential, but when you shut half your services, after people make their bookings, you cant expect a glowing review. Sadly, this is one of those times I felt aggrieved enough to write something.

Ps. Breakfast is good (upgrade if you can) and the service was good in the mornings.

Friends_and_family Family

8/10

Excellent

01 Jan 2025

Martin

Great hotel

Service was great a the hotel is newly decorated and clean. Didn’t use the spa but looks good. Minor gripes were that the reception staff were not always there and the extra key ‘card machine’ was not especially simple. The TV had unusual channels and I would have liked more comfortable chairs in the bedroom. Otherwise, a good value hotel with a great shower.

Friends_and_family Family

10/10

Exceptional

31 Dec 2024

Richard

Relax, refresh and enjoy the restaurant

We went to have some relaxation and refreshments between Christmas and the New Year. Our time at All Saints Hotel did just that. All staff were friendly, helpful and welcoming. Our room wasn't ready when we arrived when we had been offered an early arrival. This was immediately resolved by giving us an upgrade to another room.

Partner

10/10

Exceptional

20 Dec 2024

Paul

All Saints - business trip

Having stayed at All Saints throughout the year, seeing the transformation has been remarkable. The new wing is fantastic. The bedrooms and bathrooms are immaculate and very comfy. All round great service too.

Business

10/10

Exceptional

24 Nov 2024

Jason

Weekend break

Ideal long weekend break. Hotel was exactly what we needed

Partner

10/10

Exceptional

16 Nov 2024

Kevin

Lisa and kev

Amazing stay along with great staff.The sun beds were not hot making it uncomfortable.

Partner

10/10

Exceptional

16 Nov 2024

samuella

The facilities is next to none. Was expecting full English breakfast but was disappointed when I was told it was continental. However was able to pay a surcharge of £5 for a full English.

Business_and_leisure

10/10

Exceptional

11 Nov 2024

Mark

Fantastic hotel !

Great nite here. We were in town to celebrate a birthday. The leisure facilities at the hotel were excellent. We enjoyed our stay

Partner

10/10

Exceptional

01 Nov 2024

Samuel

Excellent stay for 10 year anniversary. The renovations to the hotel have vastly improved it. Fantastic room, restaurant & spa.

10/10

Exceptional

28 Oct 2024

christopher

To be honest we could'nt fault our stay, the only reason it did not get all 5's on the surroundings was because of the building work going on extending the hotel.
All the staff get 5 stars and are a credit to the hotel, the food was excellent too.

Leisure Partner

4/10

Poor

26 Oct 2024

Claire

Clean . Staff dull .food not good and expensive . Bed unbearable so hard my body hurts all over no sleep . £10 for a tray for room service £5 for a cooked breakfast on top and additional £15 for cot even when booking with a child . Disappointing stay

Leisure Family_with_children

10/10

Exceptional

26 Oct 2024

Steven

Beautiful hotel

Beautiful tidy room with a great gym, unfortunately I never had time to use the swimming pool. Hopefully be returning.

Business

10/10

Exceptional

20 Oct 2024

jenny

Very friendly and helpful staff.
Good restaurant

Was surprised that there was no fridge in the room.

Leisure Partner

10/10

Exceptional

18 Oct 2024

Mike

Its a relatively new building, fitted out to just above Premier inn standard's. That said its very clean and the room was very large. Dinner was fine for the price, but choice was a bit limited and basic. The spa/pool was excellent - outstanding even.

10/10

Exceptional

06 Oct 2024

viesturs

very clean,good pool,polite staff.Not big choice on dinner

Leisure Partner

8/10

Excellent

29 Sep 2024

Robert

Paid extra for a full English which was bacon egg sausage beans and mushrooms...well you only get half a mushroom..how tight is that?.

Leisure Friends

8/10

Excellent

23 Sep 2024

Sammy

The Hotel had a very nice golf course, however it offered no golf clubs to be rented in order to play it. As a business traveler, I do not usually pack golf clubs, especially overseas with weight restrictions. I would loved to play the course there, it looked in very good condition.

Business

8/10

Excellent

13 Sep 2024

Ronald William

Cleanliness and good service

10/10

Exceptional

05 Sep 2024

Vincent

Every thing was first class at the hotel. Although we didn’t use all the facilities there were a plenty of people that were. We will not hesitate to return in the future.

Business_and_leisure Partner

8/10

Excellent

04 Sep 2024

Tracey

This hotel was great value for the money I paid. I liked to leisure facilities

Business Self

8/10

Excellent

25 Aug 2024

Dariush

Nice stay, really friendly staff who make your stay easy and help where they can.

Partner

10/10

Exceptional

20 Aug 2024

Sean

Clean & Comfortable Hotel

A pleasant, comfortable and clean place to stay, but would have liked to see more healthy options, (e.g. salads) on the dinner menu. Gym modern and good size for a hotel.

Business

10/10

Exceptional

13 Aug 2024

Robert

Excellent stay - I’ll be back!

Superb one night stay. I’ve stayed in the area several times recently, but never here - what a mistake. It will be my first choice next time I’m in this part of Suffolk.

My room was clean, modern and well appointed. The gym was excellent (I’ll try the pool next time but I arrived too late) and breakfast was utterly delicious. The staff couldn’t have been nicer.

I spend around two nights per week in hotels, and never bother to leave reviews, but this was a fantastic, albeit all too short trip.

Business

10/10

Exceptional

05 Aug 2024

Luke

- Fantastic service.

- Staff were great, and they went above and beyond expectations!

- Facilities clean and modern.

- Room spotless

We will be returning!

Leisure Partner

10/10

Exceptional

05 Aug 2024

Kay

Great find

I am really pleased I found this hotel and its previous reviews are absolutely correct. I would go as far as to say, this is the best hotel I have stayed in for the money we payed.
Reception staff were friendly and very helpful, room - modern, well maintained and comfortable, bar- great staff, trendy décor and sensible prices, breakfast - good choice, spa- great facilities, really enjoyable!
In conclusion: we're trying to think of an excuse to visit again!

Partner

10/10

Exceptional

29 Jul 2024

Mish

Warm check in, great spa facilities, beautiful spacious room with extra large comfortable beds.

Leisure Partner

10/10

Exceptional

27 Jul 2024

Karl

Staff where all great

Business_and_leisure Partner

10/10

Exceptional

22 Jul 2024

david

Staff were excellent... buildings and environment will become excellent when extension works are completed...

Leisure Partner

10/10

Exceptional

20 Jul 2024

Paul

All Saints review

Always get great service from the team of staff. Good quality hotel. Looking forward to the refurbishment finishing so the hotel returns to a calmer environment each morning. Difficult to leave windows open in the warmer weather as the builders start before 8am.

Business

10/10

Exceptional

08 Jul 2024

Chris

All Saints - All Good!

Fantastic hotel with great facilities & a very warm welcome at Reception. Significant building works underway currently but no disturbance of what was a lovely stay. Outdoor hot tub could do with a few more plants around or better view but that is only thing that was less than 100%. Breakfast was amazing & staff very friendly indeed.

Partner

10/10

Exceptional

06 Jul 2024

Dave

Overnight stop for wedding nearby

Friends_and_family Friends

10/10

Exceptional

16 Jun 2024

Verified traveler

Really friendly and helpful staff throughout from reception, to the restaurant and the spa. A lovely hotel for a relaxing break.

Self

8/10

Excellent

11 Jun 2024

K

Sleepless in Fornham St Genevieve.

Hotel and facilities excellent, room spacious with comfortable big bed, air con that worked perfectly, great breakfast and helpful staff. Ideal, but due to works going on, my room was over a temporary generator that ‘fired’ up every 30 mins or so all night, workmen then started at 7:30 both mornings with the ever ending beeping of their forklift. So hardly any sleep for me, and certainly no lie.
I would certainly recommend the hotel, but only when the work is finished. I will us the hotel in future.

Self

4/10

Poor

10 Jun 2024

Jorge

Building site

Building work going on woken extremely early (pre 06:00) shouting from workmen. However asked for a room change and this was honoured immediately

Business

6/10

Pleasant

06 Jun 2024

Andrew

Needs customer service improvement

Stayed before no issues. This time although nice hotel, food is nice and area is quiet there are some parts that management need to address if they read this. A)after a long drive customers don’t want to be hounded to give exact times and bookings for meals before they have even checked in b)the WiFi is terrible, could not even complete emails. C)if you offer water in rooms actually put the water in there, not a sign saying here’s a bottle go and fill it up in the corridor somewhereD) what ever that loud thunder sound is that goes through the pipes every 2 minutes in the lower ground floor needs to be fixed. Absolutly no sleep at all which is effectively what guests are paying for. Rest of hotel as you would expect, drinks are also very over priced. Gym and parking is good, as is the food.

Business

6/10

Pleasant

06 Jun 2024

Jared

Its a bit overpriced

8/10

Excellent

01 Jun 2024

Heather

Great hotel. Lovely staff.

Great hotel. The staff are so friendly! My partner loves it as she uses it as a base to go out for work. They don't really cater for those who work from the hotel. There's even a sign up saying \"No laptops\" in the restaurant area. So Working during the day means sitting in the cafe or room. Shame not to have some quiet areas to work from. There's a reception but that's not ideal. Breakfast ran low a few times but the staff were always on it when asked. Need some tea pots as its a long walk to some tables with a full cup. Overall though a great hotel and lovely spa. ( Spa closes too early though 8.30pm so arrive early)

Partner

10/10

Exceptional

26 May 2024

Jack

A very well run Hotel, very helpful staff a a relaxing stay

Leisure Partner

10/10

Exceptional

07 May 2024

Tom

This hotel is a brilliant find for me as its situated between 4 sites that i work on