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The Abbey Hotel And Apartments

Suffolk · United Kingdom

35 Southgate StreetView location

9.6/10Excellent182 Reviews
Cleanliness9.6/109.6
Service9.8/109.8
Comfort9.6/109.6
Condition9.2/109.2
Neighborhood9.6/109.6
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Abbey Hotel And Apartments

Enjoy garden views and amenities like complimentary Wi-Fi and a cozy lobby fireplace at The Abbey Hotel and Apartments in Bury St Edmunds. This bed and breakfast offers a business center, complimentary newspapers, and luggage storage. The 14 guestrooms feature flat-screen TVs, complimentary Wi-Fi, and digital programming.

Bathrooms include showers, complimentary toiletries, and hair dryers. You'll also find desks, coffee/tea makers, and daily housekeeping. Located in the historic district, you're a short walk from the Theatre Royal and Greene King Brewery, and close to St. Mary's Church and St. Edmundsbury Cathedral.

The nearest major airport is Cambridge (CBG).

Read more about this hotelShow less

When you stay at The Abbey Hotel and Apartments in Bury St Edmunds, you'll be in the historical district, within a 10-minute walk of Theatre Royal and Greene King Brewery.

This bed & breakfast is 0.4 mi (0.7 km) from St Mary's Church and 0.5 mi (0.8 km) from St Edmundsbury Cathedral. Stay in one of 14 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 1:30 PM
Check-in until 10:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:30 AM - 10:30 PM. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Late check-in fee: GBP 20.00 for check-in between 10:30 AM and 11:30 AM
    • Late check-out fee: GBP 20.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Theatre Royal 0.5 km / 0.3 mi
Greene King Brewery 0.6 km / 0.4 mi
St Mary's Church 0.6 km / 0.4 mi
St Edmundsbury Cathedral 0.8 km / 0.5 mi
The Athenaeum 0.9 km / 0.5 mi
The Abbey Gate 1 km / 0.6 mi
Bury St Edmunds Abbey 1.1 km / 0.7 mi
Abbey Gardens 1.1 km / 0.7 mi
Moyse's Hall Museum 1.3 km / 0.8 mi
Bury St Edmunds Art Gallery 1.3 km / 0.8 mi
Nowton Park 1.4 km / 0.8 mi
The Apex 1.5 km / 0.9 mi
The Malthouse Project 1.6 km / 1 mi
Cineworld Bury St Edmunds 1.8 km / 1.1 mi
Nowton Park Maze 2.5 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • bed and breakfast
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Fireplace
  • Garden
  • Newspapers
  • Luggage room
  • Business centre
Show 3 more facilities & services
  • Game room
  • Picnic
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE TWO BEDROOMSHOUSE • TWO BEDROOMSCTG.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    HOUSE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE SUPERIOR TWO BEDROOMSHOUSE • SUPERIOR TWO BEDROOMSCTG.B2-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    HOUSE SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE ANNEXHOUSE • ANNEXCTG.AX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    HOUSE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Abbey Hotel And Apartments

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Abbey Hotel And Apartments

9.6
Excellent
182 Reviews
Cleanliness
9.6 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.2 /10
Neighborhood
9.6 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
07 Jul 2026
Susan
Great location and parking! A lovely quirky hotel where they have thought of everything to make your stay comfortable! Breakfast was cooked to order with a good choice. Pancakes and fruit was really good! Everything you needed in the room with great fans which were well needed in this heatwave! Had a really good nights sleep! Easy check out 😊
Friends_and_family Family
10/10
Exceptional
31 May 2026
James
Great sized accommodation and perfect location, just 10 minutes stroll from the heart of B-S-E.
Family
10/10
Exceptional
26 Mar 2026
Christine
For an old, characterful building it was full of charm but all of the modern requirements. 10 electric sockets in our room! Bathroom very small but perfectly formed with good shower. Very comfortable bed and soft pillows.
Turning into car park is very sharp and distance between buildings to get to it very narrow.
Partner
10/10
Exceptional
11 Mar 2026
Paul
Staff were very helpful with early check in and the facility is very clean and quiet.
10/10
Exceptional
22 Feb 2026
Gary
Our cottage was spotless and comfortable, a real treat to stay in. Staff were extremely
Partner
10/10
Exceptional
08 Feb 2026
Stuart
Very clean and cosy. Lovely staff. Would definitely stay again.
Partner
10/10
Exceptional
07 Feb 2026
Stephen
The hotel has real history. Very comfortable, spotlessly clean, very helpful staff who gave us lots information about Bury St Edmunds which is a
10/10
Exceptional
31 Jan 2026
Sharon
Staff are really friendly and helpful. Room spacious, comfortable and has everything you would need.
Partner
10/10
Exceptional
15 Dec 2025
Teresa
The staff were amazing very friendly & helpful, the room was gorgeous & very much loved having a kitchenette
Partner
10/10
Exceptional
30 Nov 2025
Carol
We had a lovely warm welcome on arrival and attentive service throughout our stay. Room was brilliant, lovely character and very warm and cosy. All amenities we needed for our stay. Wonderful choice of hot breakfast dishes which were cooked and presented to a high standard and accompanied by fruits, yogurt, nuts, seeds, toast, preserves etc etc. Thoroughly recommend this beautiful charming hotel and will definitely stay again when in the area.
Leisure Partner
8/10
Excellent
30 Nov 2025
Ann
Friendly host
8/10
Excellent
17 Nov 2025
Stuart
We enjoyed our night at The Abbey Hotel and spending time in Bury St. Edmunds.
Staff are very friendly and accommodating.
Access to car park is very tight especially for larger cars.
It is an old building matched by the furnishings etc. which did make it feel a bit like a care home in places!
The en-suite in our room could do with some tlc and the toilet seat definitely needs a deep clean or replacing.
Hubby enjoyed his breakfast, mine not so much as the eggs were overcooked.
That said, overall we had a good stay.
Leisure Partner
8/10
Excellent
01 Nov 2025
Jamie
Room clean . More a B&B than hotel
Leisure Partner
10/10
Exceptional
25 Oct 2025
Carissa
We had a wonderful stay here in this quirky building. Lots of nice touches like Free wifi, biscuits & refreshments. Wine & beer glasses in our room. Well equipped. Staff very friendly & helpful. Lovely freshly cooked breakfast to order. On site parking. Short walk to town. Would definitely stay again.
Leisure Family
10/10
Exceptional
19 Oct 2025
Glen
Lovely place to stay, staff super friendly, rooms are clean and spacious, and the breakfast is top class, we have stayed 3 times and will definitely come back
Partner
10/10
Exceptional
08 Oct 2025
Gemma
Great service from all the staff, comfortable quiet accommodation only 15 mins walk to the centre of Bury st Edmund’s. Lovely hot breakfast and convenient parking in the small courtyard of the hotel was very useful.
Partner
10/10
Exceptional
20 Sep 2025
George

5 night stay

Good 5 night stay historic property great location close to bury center. Very well equipped one bedroom stand alone building. Clean throughout kitchenette smart tv. Good choice of included breakfast .would recommend
Partner
8/10
Excellent
24 Aug 2025
Chris

Comfortable and quirky.

The room was very comfortable and the service was excellent. The building is very interesting and quirky but the top floor room had very steep steps. The breakfast was very good with a lot of hot choices.
Partner
10/10
Exceptional
17 Aug 2025
Caron
Lovely accommodation and breakfast, however, the distance from the hotel to the town centre is a 10 to 15 minute walk and not as advertised.
Partner
10/10
Exceptional
31 Jul 2025
Sir Graham
Staff, accommodation and breakfast all excellent. Some low beams due to the age of the property
10/10
Exceptional
25 Jun 2025
Kevin
Very helpful in all aspects of or stay
Partner
10/10
Exceptional
14 Apr 2025
John
The property was tastefully furnished which reflected its historical past. There was a spacious sitting room for use by guests and a kitchen equipped for the heating and simple cooking of meals. The tasty breakfasts were cooked to order with locally sourced ingredients. There was a small but pleasant garden with suitable seating areas.
The staff were always welcoming, helpful and friendly.
It was an easy 12 minute walk into the cathedral area and town.
We had a very comfortable stay although we would have preferred one of the slightly bigger rooms had one been available. I should like to have revisited with a friend but there are no twin rooms at the property.
Leisure
10/10
Exceptional
19 Feb 2025
Pamela
We had a very comfortable stay. Our room was warm and looked newly decorated and very well equipped.. The bedding and bathroom were very clean and staff were lovely. The breakfasts were wonderful and cooked beautifully. A 15min walk into town for us seniors.
Would recommend this establishment. thank you
10/10
Exceptional
11 Feb 2025
Stuart

Great location and excellent breakfast

I booked this hotel as a treat for my mother and father. I just spoke to my Dad. He said the hotel was great. Very accessible, nice room, easy check-in, and only a short walk into town. On top of that, he said the breakfast was the BEST hotel breakfast he has ever had.
I'll definitely be booking again... but next time it's for ME!
Partner
10/10
Exceptional
28 Jan 2025
teresa
Nice to have a warm bathroom. Comfortable bed and very clean
Self
10/10
Exceptional
02 Oct 2024
Craig

Great apartments/hotel with nice original features

Great friendly service from checking in to checking out, made to feel appreciated for choosing to stay here.
The room itself was nice, warm & comfortable with some original features of the building alongside modern details.
Breakfast was nice & a good selection from cereals to fully cooked breakfast with yogurts, juices also avaliable.
Wouldnt have any hesitation in staying here again.
Business
10/10
Exceptional
04 Jul 2024
Ali

Great service

Great service, well located easy to get in and out of town
Business
10/10
Exceptional
12 May 2024
SARAH

Wonderful Stay!

Was a really lovely stay. Natasha was so helpful and kind. Easy walk into Bury’s centre, accommodation was full of character and very comfortable with a lovely breakfast in the morning. Would highly recommend!
Partner
10/10
Exceptional
20 Apr 2024
Christopher

Excellent stay

A beautiful old hotel - staff couldn’t have been better
Partner
10/10
Exceptional
11 Feb 2024
Richard
Convenient location for town centre, great breakfast and facilties
Leisure Partner
10/10
Exceptional
26 Nov 2023
Valerie
We loved our stay in the Abbey Hotel and apartments, the staff, breakfast & attention to detail were amazing. Very easy walk into the town centre with its unique shops, pubs & restaurants, also not forgetting the Cathedral & Abbey Gardens.
Bury St Edmunds is a must to visit.
Leisure Partner
8/10
Excellent
20 Aug 2023
Mr m jones

Two night visit

Lovely hotel , service excellent, , furniture in room bit tired needs a refresh , breakfast really good , must give staff 10 out of 10 , on site parking, only 10 minutes walk to town centre
Partner
10/10
Exceptional
08 Aug 2023
al
The staff was excellent and our accommodations were excellent. We enjoyed it very stay so much we are returning this next week.
Leisure Partner
8/10
Excellent
07 Aug 2023
Nik
Staff were really lovely, beautiful breakfast too
Leisure Partner
8/10
Excellent
30 Jul 2023
scott

Pleasant but pricey

The hotel was rather pleasant, the staff were really friendly and helpful. It has an oldie worldy feel about it and this also is expressed in the decor, if this is the ambiance you are after then this is the place for you.

Breakfast was really nice and there was a good variety on offer.

They were very accomodating with regards to car parking, we were allowed to leave the car in the car park whilst we went in to the town after checkout. A nice touch.

My only down side to this was the price, as nice and pleasa t as it was it in my opinion does not warrant the price tag of £170 for the night we paid.
Partner
8/10
Excellent
14 Jul 2023
Sara
Our room was very spacious and comfortable. Staff very friendly and breakfast very good. Very narrow entrance to parking area but safe place to park once in! Nice to be able to walk into the town from the hotel.
Leisure Partner
10/10
Exceptional
20 Jun 2023
John

Elizabethan room for Couples

Stayed the separate apartment which was rather special with very old period features.
Breakfast was cooked to perfection and superb sausages. Would recommend! Yes
Partner
6/10
Pleasant
15 May 2023
Norman

Disappointing

We were not staying in the main hotel building but in a separate cottage. When we arrived the heating had not been switched on & the building was cold & took several hours to warm up requiring us to keep our costs on. The bathroom was very small & cramped. The arm chairs were hard & uncomfortable. There was very little space for our luggage. Considering all this it was very expensive including a surcharge we were not expecting. When we queried this there was no one to provide an explanation.
Partner
10/10
Exceptional
19 Jan 2023
ROGER
Nice comfortable hotel, perfect for me!
10/10
Exceptional
22 Oct 2022
Gill
Delightful characterful hotel with friendly staff. Superb breakfast, make sure you try the porridge!
Leisure Partner
10/10
Exceptional
05 Sep 2022
Rod
This is a lovely hotel; beautifully turned out; and with fabulous staff
Leisure Partner
10/10
Exceptional
24 Jul 2022
KEITH

Perfect

A comfortable stay, friendly welcome, good breakfast.
Partner
10/10
Exceptional
03 Jul 2022
Susan

Wonderful

Wonderful place, well positioned.

Welcoming and friendly staff

Great facilities and very clean
Partner
10/10
Exceptional
07 May 2022
Eifion

Great stay, highly recommended 😊

Fantastic extra’s tea,coffee, milk, biscuits. Plenty of toiletries, slippers and use of bathrobes. Great staff, very welcoming and helpful. Lovely comfortable bed but found the sofa a little uncomfortable. Nice seating area in the garden.
Partner
10/10
Exceptional
13 Mar 2022
Verified traveler

Little gem in Bury St Edmunds

We had 1 nights stay in the suite which is a separate building. It is the converted blacksmiths forge and is a really lovely little “house”. Kitchenette with fresh milk in the fridge ( thank you! So much nicer than those little pots of long life you often get in hotels!), lots of tea and coffee too. Bathroom on the ground floor too with a bath and separate shower. Plenty of very hot water!
Lounge area is a double height beamed ceiling room with a sofa bed and dining table. Then you go up some stairs ( quite steep but there is a rail) to the bedroom on the mezzanine level. Really comfy bed!
We ordered what we wanted for breakfast the next day and gave a time, and it arrived spot on time, delivered to our door. I’d asked if possible for gluten free toast and there it was in the tray!
Such a lovely place to stay. About 10 mins walk into the centre, quiet, warm and run by lovely people 😊
Partner
8/10
Excellent
11 Oct 2021
Colin
Hotel is in a lovely old building and room had lots of character. Breakfast was nice and staff were very good. Would give it 5/5 but we didnt have a proper shower in our room and tv dudnt work properly. Which was a tad disappointing for a purported 4* hotel.
Partner
10/10
Exceptional
20 Sep 2021
Denise
Lovely Stay beautiful room staff amazing will definitely return thank you and a lovely breakfast served in our room
Partner
8/10
Excellent
23 Aug 2021
Simon
Great location within 10 minutes walk of anywhere within the centre of the town and all attractions / restaurants. On site parking.
The hotel has great character - our room dated from 1410 - and clean & well presented.
Full breakfast - good menu, food excellent. Still provided in the room due to COVID restrictions but table & chairs in the room, so worked well.
Business_and_leisure Partner
10/10
Exceptional
11 Aug 2021
R

Great place to stay!

Lovely building true to character and description. Stayed for 1 night and could not have been looked after better. Room clean and comfortable! Would certainly stay again!
Partner
10/10
Exceptional
09 Jul 2021
William

Forget the Premier Inn!

Utterly clean, wonderful staff and a great breakfast delivered to room because ofCovid restrictions.
Partner
8/10
Excellent
27 Jun 2021
Verified traveler
It was very clean and tidy.
Leisure Friends
10/10
Exceptional
01 May 2021
R

Perfect, relaxing break.

Perfect solution to a much-needed break. Our very comfortable, peaceful, suite had all the amenities for which one could wish. Reception, service and breakfasts spot on. Conveniently located for the centre of Bury. We will return.
Partner
10/10
Exceptional
22 Sep 2020
Howard

Excellent

We both enjoyed the Room , staff were great. Lovely Breakfasts
Partner
8/10
Excellent
16 Aug 2020
James
Lovely welcoming hotel.
Partner
10/10
Exceptional
11 Aug 2020
Phil
Like the actual property and the owners were very nice people. Breakfast was excellent and a lovely outside arena with comfortable chairs to sit and have a drink. Nothing really to dislike.
Leisure Partner
10/10
Exceptional
28 Jul 2020
Nicole

very comfortable stay in convenient location

We were made to feel very welcome, cosy room with kitchenette, lovely breakfast delivered to room each morning, real treat!
Very good location, walking distance to town
We will definitely stay again in the future
Partner
10/10
Exceptional
22 Jan 2020
James

Brilliant hotel

Booked at last minute. Moved into junior suite . Was excellent. Manager was very helpful in places to eat and drink and directions etc . Would definitely recommend .certainly be staying again . 5+
Business
10/10
Exceptional
18 Aug 2019
PATRICK

newly Weds

I booked this for my niece as a wedding present. They had a lovely stay!
Partner
10/10
Exceptional
26 Jul 2019
Verified traveler
The property and staff were exceptional - - Our only issue was we left too soon - - we will book again in the future.
Leisure
10/10
Exceptional
25 Jul 2019
Verified traveler
We had the little cottage at this hotel and it was perfect for me and my partner and our 6 week old baby. Stayed here for a wedding over a weekend and the service from the staff was exceptional and really thoughtful. We had our own travel cot/pram as they don’t have those - I’d say that would be the only feedback. Recommend any small young family to use the cottage Annex facilities.
Friends_and_family Family_with_children
10/10
Exceptional
22 Jul 2019
Jelena

An enjoyable stay

We were very happy with the choice of this hotel as it was positioned at a walking distance to the city center. It was a very comfortable and convenient stay overall. The shower was very modern and powerful that is always a bonus plus we had a full English breakfast included. The staff was very welcoming and friendly.
Partner
10/10
Exceptional
26 Jun 2019
Verified traveler
The whole Abbey Hotel experience was great. Wonderful service and friendly staff. Accommodation perfect!
Partner
10/10
Exceptional
01 Jun 2019
Mark

Great hotel

Lovely short, two night, stay. Amazing room full of character, and we were well looked after throughout. Good quality breakfast with plenty of choice. I would highly recommend this hotel to anyone wanting to explore Bury St Edmunds.
Partner
10/10
Exceptional
27 May 2019
Viv

Attention to detail makes for an excellent stay

Excellent modern facilities within a quirky ancient building. Friendly, attentive service - nothing too much trouble. A very civilised place to stay.
Family
10/10
Exceptional
09 May 2019
Geoffrey
Lovely stay
Partner
10/10
Exceptional
24 Apr 2019
Verified traveler
The hotel looked like a small picturesque cottage as we approached from the town centre (just a few minutes walk) but inside it was very spacious. Our room was in keeping with the decor of the hotel, clean and quaint. The staff were very friendly, especially who I think was the owner who was a really nice guy.
Great choice on the menu for breakfast.
We would stay here again with out a second thought
Leisure Partner
2/10
Poor
31 Mar 2019
Verified traveler
I had paid for and booked through Expedia a superior room with kings size bed and bath. I got done of this. Apparently, rooms were under repair there was dirt and dust going upstairs, the bedside lamp did not work and I paid over £ 20 more in any event for the room I should have had as it was advertised at £ 117 and I paid somewhere in the region of £ 137. The room I got was not what was confirmed to me by Expedia. It was a special, or should I say, meant to be a special night for my wife, I was gutted. I need to hear from Expedia.........
Leisure Partner
10/10
Exceptional
19 Mar 2019
SUSAN

Lovely little hotel

Amazing little hotel. Really picturesque. Staff lovely, breakfast really tasty with good gluten free choices. Not far from town. Good parking.
Partner
10/10
Exceptional
06 Dec 2018
Verified traveler
Lovely, quaint, great staff, good location, enjoyed our stay
10/10
Exceptional
02 Dec 2018
Verified traveler

Full of charm and very comfortable

Chose The Abbey for the old English charm and wasn’t disappointed. Sumptuous, clean and comfortable and the bed was the best I’ve ever slept in! The owners and staff were all very friendly and welcoming and the breakfast was freshly cooked to order.
Partner
10/10
Exceptional
02 Dec 2018
Verified traveler
Staff were so helpful and friendly. Just couldn’t do enough. Our suite was warm and cosy and the bed was amazing!
10/10
Exceptional
26 Nov 2018
Ian

Just what we wanted

A lovely hotel in a great location. The staff were friendly & helpful offering some great local advice.
Partner
10/10
Exceptional
24 Nov 2018
Benjamin
pleasant
10/10
Exceptional
23 Nov 2018
Jo
Lovely hotel and staff. Just an old time building and setting.
10/10
Exceptional
04 Nov 2018
steve

Autumn getaway

Great place to stay with just a 10minute walk in to the town. Can't find fault in this hotel and would definitely recommend it to anyone. The staff were very friendly and helpful and the breakfast was superb.
Partner

Location & surroundings

The Abbey Hotel And Apartments
35 Southgate Street, Bury St Edmunds, United Kingdom

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The Abbey Hotel And Apartments

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