Best Western Priory Hotel

10/10

Exceptional

10 Mar 2026

Rob

Staff were excellent and lovely, definitely our favourite hotel we’ve ever stayed at

Partner

10/10

Exceptional

25 Feb 2026

John

Very helpful staff, spacious and warm room

Pet

10/10

Exceptional

25 Feb 2026

Paul

the room was comfortable and clean - if I wanted to be really critical there are small amounts of black mold around the bath and embedded in the bottom of the shower screen. The bar /lounge was comfortable and the food was great as were all the staff we engaged during our stay

Family_with_children

10/10

Exceptional

22 Feb 2026

Terese

Staff friendly and helpful xx room super clean and comfortable

Partner

8/10

Excellent

22 Feb 2026

Chris

Staff were friendly and polite. Room was clean.
Strange knocking from the plumbing in the bathroom was a pain.

10/10

Exceptional

22 Feb 2026

Michelle

Room was huge. Nice setting in a large garden area. Peaceful. Lots of parking. Good breakfast. Recommended.

8/10

Excellent

17 Feb 2026

Gary

Hotel was inviting and clean and staff were friendly and very helpful. Had a very nice evening meal there too and breakfast was great. Only slight negative was two very narrow single beds in our room.

Family

8/10

Excellent

15 Feb 2026

Richard

Room was very clean & comfortable. Bathroom was a bit grubby in places.

10/10

Exceptional

12 Feb 2026

Samantha

I booked this on behalf of a colleague \" room was spotless, bed was comfortable and the breakfast was delicious\".

Business Self

10/10

Exceptional

07 Feb 2026

Matthew

Room was clean and of good quality.
Staff were friendly and helpful.
Good location for visiting Bury St Edmunds and the surrounding countryside

Leisure Partner

10/10

Exceptional

31 Jan 2026

Paula

Very pleasantly surprised at how lovely this hotel was. We had dinner and breakfast and both were very good. Very clean and very friendly staff. Would definitely stay here again.

Partner

10/10

Exceptional

25 Jan 2026

Keith

Nice size clean room and good food.

Partner

8/10

Excellent

02 Jan 2026

Tony

Nice hotel at a good price.

4/10

Poor

29 Dec 2025

James

Staff were good, friendly and helpful.
I was put in a room outside of the main building. Had a bit of a motel vibe.

The room itself, a classic double.. disgusting!!
Stains on the carpet, paint over the curtains and side of the tv. Units completely dated.
Bathroom full of mould.
Ceiling light fittings broken.
Very poor dodgy repairs maid around the room.

Main issue.. the room was freezing. They provided an extra oil heater in the room which I had to put on full next to the bed.
The bathroom was like an ice box, even the floor was ice cold to walk on.
The mould around the bathroom was disgusting.

The room front door led to the path and grass area on the site. The door did not feel secure at all and let in air and light. I did not feel safe if I’m honest. Anyone could walk onsite and attempt access to the outbuilding rooms.

I could hear conversations from the room next door which went on all night so I didn’t really get to sleep, the cold also didn’t help with sleeping.

Maybe the rooms in the main building are a 3* but what I experienced wasn’t even rateable as a 1*.

Before I left I had a look inside the kettle, what was growing in it was unidentifiable. The water must have been left in there for some time. Disgusting!

In my view, that room was not fit for purpose but I had no choice but to use it as no other rooms were available and I arrived in the early hours of the morning. I spent 6h in that room. Never again will I stop there.

Self

8/10

Excellent

17 Dec 2025

Nick

Perfect for an overnight stay. A spacious, clean and well presented room. Friendly staff and good amenities.

Business Partner

4/10

Poor

17 Dec 2025

Alexander

Lack off staff on arrival, only one person serving at reception & the bar, had to hunt the person down to check in. Similar situation in the morning at breakfast. Hotel was like the Mary Celeste. Breakfast was overpriced for what it was.

Business

8/10

Excellent

16 Dec 2025

Jeanette

A lovely breakfast & plenty of choices.
Room cozy & clean.
Quaint gardens & surroundings.

Friends_and_family Friends

10/10

Exceptional

16 Dec 2025

Rob

Room was clean, staff was lovely and welcoming and would definitely return

Partner

10/10

Exceptional

05 Dec 2025

William

Good staff, clean quiet room

Business

4/10

Poor

02 Dec 2025

Christopher

well, on arrival, there was no hot water or heating in my room. The lady on reception was awesome and got a boiler engineer out as one part of the hotel was affected (which they didnt know about) - three hours later, the heating and hot water was back on, so was able to have a bath that night. The following morning, again there was no heatong or hot water., Reported to reception on leaving, who didnt seem interested. The toilet in my room had an intermittent fault whereby after flushing, the overflow would continually run for about an hour, then stop on it own, only to restart for no reason. This was really annoying as it woke me up multiple times and I had very little sleep. Eventually, I had to close the bathroom door and wear earplugs. Would not return.

Business

10/10

Exceptional

01 Dec 2025

Kerry

Helpful staff. Excellent room. Loved the little treats left in the room for us. Courtyard room excellent for the dog.

10/10

Exceptional

26 Nov 2025

David

All good nice place friendly staff

Leisure Partner

10/10

Exceptional

19 Nov 2025

Tracy

The staff have been fantastic and the room is fabulous

Friends_and_family Family

6/10

Pleasant

12 Nov 2025

P

The room was adequate, for an executive room it was dated, shabby and in the old part of the priory which was uneven.
The restaurant was pleasant and food was extremely tasty.
For the price it was a shame breakfast was not included but the offering was really good
The staff were amazing, really helpful, polite and could not do enaough for any guests.
I would possibly stay here again.

Business

8/10

Excellent

10 Nov 2025

Shirley

.

2/10

Poor

05 Nov 2025

Ian

We booked to stay on a Saturday evening. Room 41 itself was pleasant enough. However it was incredibly hot and we could not change the radiator to enable it to be turned off. There was a lot of mould in the bathroom which looked like it had not been treated for a while and was an unpleasant experience. There were notices warning us that the water was incredibly hot, however I took a shower in the morning which was fine, but my partner followed immediately but there was no hot water left and she had to have a very quick cold shower. Another unpleasant experience. At Reception another guest was complaining he did not shower as the water was far too hot. The worst experience came from the function which was happening in the main part of the hotel. The doors and windows were open and the extremely loud music and party revelers accompanying singing meant we had to wait until it finished to be able to sleep. We could not concentrate on our TV viewing or reading. We could not open the window to cool the room due to the sounds. When we spoke to the duty manager he said it was within their health and safety limits - which I dispute as I struggled to hear him speak. Also he very rudely said what did we expect as we had booked at a hotel which has functions and we were lucky it finished at 11 instead of the normal midnight.The website mentioned the functions. However on re reading the website it clearly mentions ' a true oasis of calm and a tranquil environment. I totally disagree.

Partner

8/10

Excellent

24 Oct 2025

Mark

Room was fine, if a bit spartan. Excellent shower! Food not so good, however - cooked breakfast was OK-ish, but evening bar meal was disappointing.

Leisure Self

2/10

Poor

17 Oct 2025

Robert

Told by reception staff to run the water in the shower for 25 minutes to get a hot shower 😱
Insist on rooms in newer section.

Leisure Family

8/10

Excellent

12 Oct 2025

Julie

Lovely hotel, peaceful in beautiful grounds

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Hector

Goog breakfast

Leisure Partner

10/10

Exceptional

01 Oct 2025

Richard

Lovely old hotel. Good annex area

Quiet nights!

Business

10/10

Exceptional

21 Sep 2025

Emma

Lovely room in the courtyard with a jaccuzi bath which was a nice touch. Friendly staff at reception.

Leisure Partner

8/10

Excellent

16 Sep 2025

Peter

It was great.

10/10

Exceptional

14 Sep 2025

Graeme

Very helpful staff,they couldn't do enough for you ,room was very clean and very well presented.

Leisure Family

4/10

Poor

07 Sep 2025

Ayhan

Drastically overpriced for what it was. Very old, toilet broke and had to change rooms without anything complimentary as an apology.

Friends_and_family Friends

6/10

Pleasant

04 Sep 2025

Michael

The BW Nostalgia collection

The Priory is a beautiful hotel from BW’s 1980’s nostalgia collection, and this one didn’t disappoint. Complete with original furniture, moody lighting, 8:30pm restaurant/room service close, creaky floors and single glaze drafty windows.
You can tell they’ve worked hard to replicate the late 80’s look. They even provide a complimentary jar of parma violets and swizzels drumsticks!
My only complaint is that I couldn’t get Ceefax on the tv (couldn’t get much else either).
Well worth a visit if you grew up in the 80’s and enjoy a stroll along memory lane. Won’t suit those looking for something modern and comfortable.

Business

10/10

Exceptional

24 Aug 2025

Paul

Easy to find,short(ish) walk into town,quiet hotel (at least where we slept)nice breakfast facilities a \"help yourself\" didn't have an evening meal as we ate in town (plenty to choose from)if you didn't want a drink in the hotel bar there's a pub across the road \"The Tollgate\" plenty of outside seating and food available.A pleasant stay for our weekend.

Leisure Partner

8/10

Excellent

21 Jul 2025

david

ok

8/10

Excellent

17 Jul 2025

Nigel

We found the hotel very friendly and helpful in all ways. One problem we had was charging electric toothbrushes. we needed proper electric plugs.

Partner

10/10

Exceptional

14 Jul 2025

Spencer

A clean and quiet room, close to town. Friendly staff too.

8/10

Excellent

06 Jul 2025

Amanda

It was nice staff really friendly

10/10

Exceptional

16 Jun 2025

SAMANTHA

Made to feel very welcome and spoiled on arrival .
Had great breakfast and rooms very spacious .
Very reasonably priced . Would definatley stay again

Friends_and_family Family

6/10

Pleasant

10 Jun 2025

Gary

3 night stay for local business, conveniently positioned hence the choice, Obviously a historical building can't be designed like a purpose built characterless chain, but depending on the nature of your visit this may either be welcomed, or a frustration. Staff were very friendly and helpful, just a shame they don't have a building that matches the standards they achieve. Room was small, full of patina....and cavernous bathroom had a shower that produced water at random temperatures, irrespective of its settings, stair carpet extremely dirty. Only the excellent staff would make me consider this as a suitable choice for a business stopover in the future.

Business

10/10

Exceptional

06 Jun 2025

Charles

Will stay again.

Leisure Partner

8/10

Excellent

27 May 2025

Christine

I stayed in a dog-friendly room and it was spotless. A relaxed stay with pleasant staff around.

I only had one problem that was resolved without fuss - I wanted a light meal and asked for chicken breast with house salad. The Chef could do this but not the computer; when it came it was delicious.

Grounds suffering from drought and and dead bushes reduced what could have been a most attractive seating area, but the main lawns were easily reached.

Self

2/10

Poor

18 May 2025

David

Black mold in shower room, shower head blocked up with lime scale, shower water cold at night and around 80°C in the morning and no adjustment, carpet stained and dirty, mattresses worn out, bathroom towl rail stuck on and over heating the room, water leak in centre of the bedroom ceiling, condensation running down wall and damp to the touch on all other walls. Bedroom furnishings old and outdated, nothing PAT tested. Horrible stay, staff uninterested and unhelpful

Business Self

8/10

Excellent

04 May 2025

Sadie

Sweet and sweeties

Although the chalet was a little dated it was clean, had a good shower and comfortable bed. The TV signal did come and go which wasn’t great. The breakfast was good and overall our stay was good. The staff we dealt with were friendly and helpful. The sweetie jar was a nice touch

Partner

8/10

Excellent

03 May 2025

Naomi

Overnight stop

Late check in by porter was good , room was comfortable but little dated especially the bathroom
Breakfast buffet , good choices but did not replenish beans whilst we were there ( 8.50 to 9.20 am ) and sausages would of been better slightly browned off a bit
Breakfast room wasn’t the cleanest either, floor etc

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Gary

Friendly staff, nice food and nice accommodation

Friends_and_family Family

8/10

Excellent

12 Apr 2025

Marion

Staff

Very helpful staff, particularly many at breakfast. Disabled and he was very helpful.

Partner

6/10

Pleasant

07 Apr 2025

Jack

It was ok for just a bed for the night not more

It was ok easy check in and out. Room was relatively dusty with cob Weber on lamp. Bathroom looked like it needed a deeper clean as had mould around seals and on ceiling. Also I had a disabled room which wasn’t need and thankfully not as the hand rail on the door poked as though it wouldn’t last much longer as there was a gap between the screws and door. Also had weird blood like stains in bathroom. Also the tv was very dated and wasn’t smart and the normal tv channels didn’t work as kept stuttering and cutting out. Thankfully had something I could plug in to watch tv. Though defiantly didn’t seem like a hd screen

Self

2/10

Poor

07 Apr 2025

Peter

Disappointing

Room ok if a little dated
TV in room did not work, when reported to a member of staff they seemed nonchalant and didn’t care. Said it would be looked at tomorrow (after I left)
I was charged for the stay again on checking in which I had to chase hotels.com & try to find a staff member in the morning that could eventually do a refund.
Most unfriendly and unhelpful business that I have had the misfortune to stay at

Business

10/10

Exceptional

06 Apr 2025

Chris

Lovely place

Leisure Partner

8/10

Excellent

26 Mar 2025

Pam

All good. Would recommend

Leisure Partner

6/10

Pleasant

08 Mar 2025

Daniel

The room was small, bed was uncomfortable, bathroom huge but tired looking at a bit dirty. Room was right next to the road, so very noisy. Hard to get around the bed, bashed my legs several times. But have stayed in other rooms before that were better!

4/10

Poor

19 Feb 2025

D

No hot water

No hot water. That’s all I’ll remember about the place.

10/10

Exceptional

13 Feb 2025

Peter

Great place to stay

Stylish comfortable welcoming and relaxing

Business

4/10

Poor

27 Jan 2025

Paul

Lodges comfortable enough but walls very thin.

I have stayed before, previously in the main house. This time i was in one of the lodges, detached from the main building. My problem wasn't with the hotel or staff, however the walls between rooms are very thin, my neighbour decided to have a 2 hour telephone converstaion that i could have joined in with! At 6.30am her alarm started to go off, unfortunately she had already left the room so it continued to sound without anyone there to turn it off.

Business

8/10

Excellent

22 Jan 2025

Richard

A good stay. Only downside was gap in the bedroom window which you could put your hand through leading to excess traffic noise which was disappointing.

Leisure Friends

10/10

Exceptional

24 Dec 2024

Gordon

Friendly and efficient

Leisure Partner

4/10

Poor

18 Dec 2024

Simon

Disappointing!

We had room 54. Unfortunately it had an odd musky smell and we had an horrendous night due to the front door of the room banging due to wind that evening. The front door has what can only be described as too much room between the door and sill surrounding it so it is not a tight closing door.
Nothing like a bad nights sleep when away.

Partner

10/10

Exceptional

11 Dec 2024

Lee

excellent stay.

Business

10/10

Exceptional

21 Nov 2024

Lee

excellent hotel and staff.

Business

4/10

Poor

03 Nov 2024

David

heating did not work

10/10

Exceptional

05 Oct 2024

Lee

great hotel and restaurant. joanne in the restaurant very helpful.

Business

10/10

Exceptional

05 Oct 2024

Lee

excellent stay. great room.

Business

10/10

Exceptional

04 Oct 2024

Lee

business trip

Relaxing stay, lovely room. Excellent service by danny and joanne in the restaurant.

Business

4/10

Poor

23 Sep 2024

Emma

Nothing like the pictures

I was really disappointed, the room was dated, dirty , smelly .

Self

10/10

Exceptional

23 Sep 2024

Lee

excellent stay. service from restaurant top rate. especially callum and joanne.
food was lovely from tom, dan and jason in the kitchen.

Business

8/10

Excellent

15 Sep 2024

Verified traveler

Loveley grounds set back from the road. Good roomy chalet, with spacious bathroom and walk in shower, though it would benefit from some updating.

Excellent breakfast with helpful staff.

Partner

10/10

Exceptional

12 Sep 2024

Lee

enjoyable stay. great evening thanks to callum and finn.

Business

10/10

Exceptional

12 Sep 2024

Lee

lovely hotel. well looked after. especially by callum on the bar. and hanna on check in.

Business

4/10

Poor

12 Sep 2024

Manuel

Expensive for that quality

Business Self

2/10

Poor

11 Sep 2024

Jonathan

Worst hotel room I have ever stayed in!!!!

Title: Worst Room I Have Ever Stayed In

I stay in over 40 hotels a year, and this was by far the worst experience I've ever had. The first thing that hit me was the overpowering smell of damp when I walked into the room. The carpet looked disgusting, and the furniture was extremely dated. The mattress was so firm it felt like there was no mattress at all.

I then noticed what appeared to be a splatter of vomit or some other liquid on the skirting boards. The bathroom fittings were missing parts, and the taps and power shower were covered in limescale and dirt. Despite all this, I decided to tough it out until I went to lie down and discovered vomit on the pillow inside a clean pillowcase.

This was the final straw. I went to reception to complain and request a room change, but no other rooms were available. I couldn't stand another moment in this disgusting room, fearing what I might find next, so I packed up and left.

Avoid this hotel at all costs.

Business

8/10

Excellent

09 Sep 2024

hilary

The property seemed tired and in need of renovation

Leisure Partner

8/10

Excellent

23 Aug 2024

Brian

Uncomfortable bed, changed no problem.

Original garden room had an uncomfortable. Bed.
Hotel changed room to upgraded superior room at no extra charge. This room had a comfortable bed and pleasant outlook.
The room was unusual in that all light controls were on the RHS of the bed. the person on the LHS had no light controls at all. The bedside reading light had no seperate control.
The staff were all very pleasant and willing to please.
The breakfast was good.

Friends_and_family Family

4/10

Poor

18 Aug 2024

Daniel

Below expectations

No one at receptions during stay, must have walked through the reception 6/7 times.
Room doesn’t have AC and the tiniest fan is provided, way too hot.
Sat outside the bar area for 45 minutes without service even after telling staff I’d be out there. Ended up going to the pub across the road which had excellent service.
No TV remote in room.

Business

10/10

Exceptional

14 Aug 2024

Lee

nice stay. excellent staff

Business

2/10

Poor

13 Aug 2024

Brian

Never Again

The room was all right . But there was no room cleaning overnight. The beds were not remade and we found the towels still in the bath. If it had not been for the biscuits being changed, we would not have known that anyone had been in there. The TV had limited channels and kept cutting out We had dinner in the hotel on the first night. It was dire. Terrible tough inedible lumps of chicken in the curry and the smallest piece of over-microwaved sea bass ever. Not at all what we would expect from Best Western

Partner

6/10

Pleasant

07 Aug 2024

Verified traveler

Did the job.

Completely soulless as you enter Reception. All managed using computer screens. No humans present. Directions to my room were terrible. Given it is an old building with bolt-ons, I ended up asking the chef where to find my room. You go through a maze of corridors, and up and down stairs like a fiddler's elbow. Room was OK. Welcome folder a little dated, but boiled sweets and decent tea and coffee facilities nice touch. Can't fault the food, as went across the road to the pub for dinner. Breakfast was OK, same staff both days.

Business

10/10

Exceptional

30 Jul 2024

Lee

comfortable stay. excellent staff

Business

8/10

Excellent

04 Jul 2024

michael

Good Nice Staff lovely Rooms zgood breakfast easy parking Sorted.

Leisure Family

8/10

Excellent

01 Jul 2024

John

Quite a pleasant stay.

Business Partner

6/10

Pleasant

30 Jun 2024

Pat

Bathroom wasn’t very clean especially soap dispensers and bath… dust on skirting boards and doors. Stains on duvet and sheet

8/10

Excellent

30 Jun 2024

Verified traveler

Nice hotel, tall people beware

Very clean, easy check in, good location and comfy bed. Due to the age of the main building, our room had restricted room due to sloped ceiling. Fine for shorter people, something to lookout for if you are over 6ft.

Breakfast and staff were all nice. Free parking was a nice perk

Partner

2/10

Poor

08 Jun 2024

Ayesha

dated, overpriced, rude staff

Leisure Friends

4/10

Poor

05 Jun 2024

Tony

Unmanned reception needs work! But nice towels

One night stay for business - outside appearance of the property is good - nice gardens and terrace area.
Check in us unmanned - with two self service consoles - the check in process was problematic as the console generated 3 room keys - i asked for 1 but none appeared to be programmed as there was no indication of which room i was in.
I am pretty tech savvy but this process had me flummoxed!
I had to hunt down a staff member to get a room key.

Rooms were OK, functional, I stayed in one of the garden roms - nice towels though. The hotel provided tea a, coffee and biscuits and a jar of boiled sweets and palma violets - random!

Breakfast we also good - plenty to eat - the usual faire.

Check out - similar to check in - un manned - the checkout software asked if i wanted my invoice emailed - replied - yes - but the email address was wrong - did I want to change it? yes - but no option to delete the existing email address no member of staff around to ask.

Conclusion hotel is OK but maybe need a little TLC in the guest rooms but the check-in check-out needs some work!

Business

2/10

Poor

02 Jun 2024

Liam

Do not stay here

I stay in a lot of hotels for work. This has to be one of the worst I have stayed at. The automatic check in didn’t work, after eventually finding someone in the bar, they tried to tell me it was my fault and then charge me for a room I had already paid for. Very few staff at all, very poor attitude. Another couple I was with found a turd in their toilet bin (I kid you not). I don’t normally leave reviews, but please save yourself money and don’t stay here.

Self

2/10

Poor

27 May 2024

Mike

Horrible

The room was old and tired, the bathroom was in very poor condition, the shower sounded like it going to take off, the bath panel was cracked and poorly fitted, the soap dispensers we’re disgusting, the carpet in the main room was heavily stained, I can go on but you need to get this sorted.

Partner

2/10

Poor

26 May 2024

Mark

Room was so dated , shame as we have stayed here before a few years ago , waited over 15mins to be served at bar as couldn’t check till 3pm , bar man was making afternoon teas for restaurant, miss match of tiles on bathroom wall , shower curtain, electric shower from 90’s , stain on carpets , spring showing on mattress , told reception then informed all rooms in courtyard was the same so said to my wife not staying here so booked into the Angel hotel at a extra cost to our weekend away but was well worth it couldnt fort The Angel , should of booked here from beginning , would never recommend Priory , I thought my wife had taken photos but when I got to car after giving key she informed she had, so without photos no real come back

Partner

8/10

Excellent

22 May 2024

Verified traveler

Amazing Food, hard bed

Very helpful staff in the bar area, food was fantastic even though regular chef wasn't working.
Room was pleasant, bed was hard and tv remote didn't work.

Business

6/10

Pleasant

05 May 2024

Neville

Somewhat tired room, curtains thin no blind bright sun wakes you up at 5am! Maybe we were unlucky with the room.

Leisure Family

2/10

Poor

01 May 2024

Carl

Court Yard Room - Tired

Very tired and outdated court yard room. In need of a face lift. Food was also poor of the evening I ate there.

Business

6/10

Pleasant

26 Apr 2024

Carl

Court Yard Room - Tired

Very tired and outdated court yard room. In need of a face lift. Food was also poor of the evening I ate there.

Business

10/10

Exceptional

25 Apr 2024

Ethan

Perfect place for peaceful rest

This quaint little hotel is more like a bed-and-breakfast. The staff was very welcoming and friendly. Absolutely would stay here again.

Friends_and_family Family

8/10

Excellent

21 Apr 2024

Lynda

Loved the area and staff helpful in a lovely quiet area

Leisure

8/10

Excellent

11 Apr 2024

Verified traveler

Was good.

As a hotel, Very good, can get a little lost with how the rooms are laid out across the hotel. Good food options including good selection at breakfast. The shower in my room is incredible, staff member, Hannah (?) was very quick to resolve any issues I had with the room - including not having any towels in the room on arrival.

Business

4/10

Poor

10 Apr 2024

philip

Not a good 2 night stay in a Best Western Hotel

Due to the high cost of my family room I booked unfortunately my experience was not a good one.
Firstly due to the automated checking in & out machine did not function correctly and with no staff in reception I had to hunt down a member of staff to supply me a room key that wasn’t issued when checked in.
Secondly the room I was issued (No. 25) did not have double glazing so I did not sleep very much due to the traffic noise throughout the night then early in the morning delivery vans & dustbin van & there staff were very noisy in emptying the bins.
Thirdly the breakfast was not up to a good standard as the food was not hot as laid out in a buffet help yourself style.

Business

10/10

Exceptional

24 Mar 2024

Lee

friendly staff. relaxing stay.

Business

6/10

Pleasant

20 Mar 2024

Phillip

Sadly the hotel was very warm with no way to adjust the room heating. Windows could not be opened and even with this I could clearly hear the cars from the road outside.
Also had a few things falling apart in my room and to top it off a lovely fire alarm went off at 06:50 to wake everyone up.
Just to finish my stay, the check out computer did not work and advised to speak a staff member which took me ages to find anyone.
Sadly think I will be looking elsewhere to stay on my next visit.

Business_and_leisure Self