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Quy Mill Hotel & Spa, Cambridge

Cambridge · United Kingdom

Stow-Cum-Quychurch RoadView location

8.0/10Excellent857 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.4/108.4
Condition8.0/108.0
Neighborhood8.4/108.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quy Mill Hotel & Spa, Cambridge

A total of 51 rooms are available for guests' convenience. Once a historic watermill, Quy Mill Hotel & Spa is a secluded haven which offers delightful hotel accommodation in Cambridge, superb food and unfailing courtesy.

It is the only hotel in Cambridgeshire to be awarded the Silver Star award by the AA, recognising our superior level of quality, and high standards of service and cleanliness. All our rooms feature en suite bathrooms, and some offer the height of exclusivity with four poster beds, free Wi-Fi.

All our 51 rooms feature en-suite bath or shower and range from Standard Double Rooms, Executive Double Rooms, Executive Twin Rooms, Superior Double Rooms and Deluxe Four Poster Bedrooms. Quy Mill is also a dog friendly hotel. Private Parking available (plenty of spaces) . The costs £10.

00 per car per night.

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With a stay at Cambridge Quy Mill Hotel & Spa in Cambridge in Cambridge, you'll be within a 10-minute drive of University of Cambridge and Anglesey Abbey. This spa hotel is 2.1 mi (3.4 km) from Virtual Aviation and 2.6 mi (4.2 km) from Cambridge City Cemetery.

Stay in one of 51 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately GBP 22.50 per person
    • Self parking fee: GBP 10 per night
    • Pet fee: GBP 20.00 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: GBP 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    Lithuanian

    English

    Polish

    Hungarian

    Turkish

    Spanish

Nearby attractions

Anglesey Abbey 2.9 km / 1.8 mi
Virtual Aviation 3.3 km / 2 mi
Cambridge City Cemetery 4 km / 2.5 mi
Abbey Stadium 4.9 km / 3.1 mi
Abbey Leisure Centre 5.2 km / 3.2 mi
Mill Road 6.3 km / 3.9 mi
River Cam 6.5 km / 4 mi
Midsummer Common 6.7 km / 4.2 mi
Cambridge Business Park 6.7 km / 4.2 mi
St John's Innovation Centre 6.8 km / 4.2 mi
Anglia Ruskin University 7 km / 4.3 mi
University of Cambridge 7.1 km / 4.4 mi
Parker's Piece 7.1 km / 4.4 mi
Fenner's 7.4 km / 4.6 mi
Emmanuel College 7.4 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 51
  • Number of floors (annexe): 3
  • Twin rooms: 1
  • Double rooms: 21
  • Executive rooms: 16
  • Superior rooms: 12
  • Accessible rooms: 1
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 26 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Electric kettle
  • BarExtra charge
  • Restaurant: 1
  • Banquet hallExtra charge
  • Conference room: 1
  • Meeting room
  • PhotocopierExtra charge
  • Indoor freshwater pool: 1
  • SaunaExtra charge
  • Steam bath
  • Hot tubExtra charge
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE HONEYMOONDOUBLE • HONEYMOONDBL.HM

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    DOUBLE HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVE • 1 Bedroom • 13 m²TWN.EJ
    TWIN EXECUTIVEPhoto unavailable1 photo

    Quy Mill Hotel & Spa, Cambridge

    TWIN EXECUTIVE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Quy Mill Hotel & Spa, Cambridge

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quy Mill Hotel & Spa, Cambridge

8.0
Excellent
857 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.0 /10
Neighborhood
8.4 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
23 Jul 2026
Paul
Toilet was dirty when we entered the room. Had to ask for the pan to be completely cleaned. Room 44 was very noisy, constant sound of flowing water. Bed sheet had dirty marks once we pulled back the duvet at night. Staff very good, but let down by the basics
2/10
Poor
22 Jul 2026
jack
Room have paper thin walls so can here tv from room next not ideal for relaxing or trying to sleep
10/10
Exceptional
18 Jul 2026
Paula
Just returned from an overnight stay. Lovely hotel with nice outside area to sit and have a drink by the stream. Good evening menu and varied breakfast. Staff were friendly and helpful and we would definitely return and hopefully use the spa.
Partner
6/10
Pleasant
18 Jul 2026
Jon-Paul
The hotel is in a beautiful, peaceful location with lovely views, and the spa was very enjoyable. Unfortunately, the hot tub was out of service during our stay.

The staff were exceptional and provided 5-star service throughout.

The hotel itself would benefit from some attention. The bar and terrace area needs a deep clean, with cobwebs, dead flies, and dried chewing gum visible. The ladies’ toilets near reception were heavily stained, windows throughout the hotel need cleaning, and the carpets are looking old and stained. The air conditioning filters in the rooms also appeared to need cleaning.

Overall, the staff and location made for a pleasant stay, but the hotel’s cleanliness and general maintenance need improvement.
Partner
8/10
Excellent
17 Jul 2026
Duncan
Staff adhere to rules. Check in is 3pm whether the room is ready or not. Breakfast service finishes at 10am not 10:05am.
Room was very small but fine for one night.
Very nice breakfast
Partner
8/10
Excellent
16 Jul 2026
Graham
Generally a good stay - room was good. Didn’t eat in the restaurant as service was far too slow so left and went to local pub instead. Also a big shame and negative that they now charge £10.20 per day to park in a way out of town hotel with lots of spaces.
Self
8/10
Excellent
16 Jul 2026
Jack
It was lovely. Found out we were pregnant!
Partner
8/10
Excellent
15 Jul 2026
Graham
All good apart from the restaurant. Understaffed leading to large delays and many frustrated
Customers - needs sorting
Self
8/10
Excellent
14 Jul 2026
Graham
The room was clean but did see cobwebs behind the main door to the room, slightly dated decor for an executive room, standard of tiling in the bathroom wasn’t great for example, with no spar toilets paper rolls to be found, the ceiling fan was needed as the weather was warm but it could benefit from an AC unit, on a whole the hotel looked and felt nice and welcoming with happy and pleasant staff. We used the pool in the spa, which was ok, they do have a gym and other treatments but we didn’t use them so can’t comment, we also eat out for dinner and breakfast, so we didn’t get to sample the hotels menu or breakfast. I would recommend this hotel to others, it’s a nice quiet for us at time of visit, country farm style location spa retreat, with a modern ish to look at build complex, value for money.
Partner
10/10
Exceptional
29 Jun 2026
Tom
Great place loved the food
8/10
Excellent
28 Jun 2026
Jan
Weather was very hot ..room had a roof fan and a smaller fan ..was still very hot..the towel rail was full on very hot ..luckly found out how to turn it off..has hair dryer in draw worked well..had a meal which was very good large portions.. would recommend hotel... need a car as too far of main road for bus
Friends_and_family Friends
6/10
Pleasant
23 Jun 2026
Mike
Room was boiling with no aircon, the carpet was gathered in places, the cups unclean and the bed not comfortable at all.
Business
8/10
Excellent
23 Jun 2026
Paul
Nice location, good parking , really nice gym and pool area - restaurant food was well prepared but portions small. Good value for money.
Self
10/10
Exceptional
22 Jun 2026
Camilla
Only stayed one night, but room was good and pleasant with everything I needed. Staff were friendly and the grounds were lovely.
Self
10/10
Exceptional
22 Jun 2026
Debora
Good hotel away from city centre
Friends_and_family Friends
10/10
Exceptional
16 Jun 2026
Debora
Clean rooms and friendly staff. A little dated however … carpets a little worn and furniture a little old. I would stay again.
Friends_and_family Friends
8/10
Excellent
14 Jun 2026
Gareth
We had a nice overnight stay in this hotel, the evening meal in the restaurant was really good and the breakfast was excellent (we both had the delicious Eggs Benedict but also appreciated the fresh fruit pots and mini pastries). Room was clean and the only reason I've gone for 4 stars is that the plug in the bathroom sink got stuck although when we reported it to reception we were offered the chance to move rooms so they did try to rectify the situation. The only other thing to note was that our visit happened to coincide with a party in the marquee outside although the loud music did stop at midnight and we had received a message from the hotel earlier in the week warning us there was an event on so not a big problem. We're planning on a return visit to make use of the spa facilities.
Partner
10/10
Exceptional
06 Jun 2026
Elizabeth
My two night stay here was very restful. The staff were so friendly and accommodating-nothing was too much trouble. My room was very comfortable.
Self
6/10
Pleasant
06 Jun 2026
Dylan
Parking charges were unreasonably high, particularly given the lack of nearby amenities. During our four-night stay, the flat rate of £10 per day—regardless of duration—added an extra £40 per vehicle, which feels disproportionate and poorly justified.
The initial interaction with reception was also disappointing. When I raised the issue, I was informed that, because the booking had been made via Hotels.com, no flexibility could be offered. I was further advised that the charge may have been waived had we booked directly with the hotel. This lack of transparency at the point of booking is unacceptable and creates an impression of unfair practice.
As someone who regularly arranges accommodation for a team, this experience has significantly impacted my view of the hotel. The inflexibility shown and the lack of clear communication are concerning, and as a result, we will be reviewing alternative options for future stays.
Business
8/10
Excellent
03 Jun 2026
Andrew
The only disappointing part of my stay was the parking charge. Why? Hotel is out of the way, no would park there unless visiting the hotel or spa
Self
10/10
Exceptional
01 Jun 2026
Karen
Great stay at Quy Mill for 2 nights. The place was peaceful and well presented and the staff were so helpful. We were running the Newmarket half marathon and had to leave before breakfast, asked about getting something to eat early and a tray of wonderful continental selections arrived at our room bang on time. Food in restaurant was good and couldn’t believe it was £4 a pint at the bar too - bonus!
10/10
Exceptional
29 May 2026
Joy
A great hotel in beautiful surroundings. Perfect for visiting Cambridge. Totally enjoyed the spa at the end of the day.
Partner
10/10
Exceptional
28 May 2026
Jacqueline
Ww realky enjoyed our stay. Lovely,friendly staff made sure we were well looked after and being able to swim on the hottest day of the year was a great bonus
Partner
6/10
Pleasant
26 May 2026
Simon
I think the hotel is probably fine for the money but, like many others have said, the parking charges are outrageous. The first thing you become aware of when you arrive is menacing notices strewn all over the place threatening action against you if you don't pay. It's such an unpleasant and unwelcome thing to be faced with before you've even set foot in the hotel, that it colours your entire impression of the place and says something rather nasty about who runs it. If the management had any nous they'd get rid of it and fold the cost into the room charge. The hotel is in the middle of nowhere so 99% of customers have to drive and the idea that it should cost £10 per night in such a location is mean-spirited. It's really all I can remember about my stay and any other recollections I might have aren't worth mentioning because it would dilute the strength of feeling I have about this one element.
Self
10/10
Exceptional
22 May 2026
ROBERT
I goid a free upgrade , very nice 😎
Self
8/10
Excellent
07 May 2026
Karen
Quiet and comfortable stay
Business
6/10
Pleasant
07 May 2026
Paul
Parking is terrible if you stay for more than 1 day, its only possible to pay for 1 day at a time via the ringgo app and its a £60 fine if you forget. Staff just shrug and say its out of their hands.

Very poor service, the hotel should provide a better service when no other parking options are available as the site is remote.
4/10
Poor
02 May 2026
Jemma
The hotel was lovely very nice room and spa facilities were good. Pool a bit small but perfect for a dip. Unfortunately the music from the reception area was booming all day and night so I got little to no sleep. Very disappointing when on a business trip and needing to be well rested the next day. By 11.30 pm I went to reception and asked them to turn it down. Originally I had thought it was some kind of disco from the restaurant it was so loud! The guy behind the counter was apologetic and turned it off. However it was on again at 6am!! So my advice to anyone thinking of staying in this hotel is to ask for one of the rooms in the outhouses NOT the main hotel, if you want some sleep anyway!
Self
10/10
Exceptional
02 May 2026
Wayne
Comfortable room, excellent breakfast
Partner
6/10
Pleasant
01 May 2026
Mandy
We checked in and there was no staff on, the gent didn’t know where our room was so couldn’t point us in the right direction. We wasn’t told about the £50.00 deposit you have to hand over at checking, no advise on the car parking situation. Lucky we was only staying over night as there was 3 massive spiders in the bathroom, I keeper the door shut all the time I was there! Won’t be staying again.
Partner
10/10
Exceptional
27 Apr 2026
Helen
Beautiful place and super helpful front desk staff. Charles was very helpful
Partner
10/10
Exceptional
27 Apr 2026
Andrew
I’d read some poor reviews before going, but that wasn’t our experience! Our one night stay was very comfortable, the staff were wonderful, the breakfast was marvellous and the opportunity to use the pool after arriving was very welcome.
Partner
4/10
Poor
26 Apr 2026
Helena
Small room, wasnt cleaned well on the following morning of our stay. Spa was ok....again nothing special.
Charged £10 a day to park on top of paying to stay. Breakfast was luke warm ate out the following day.

Overall we thought it had the price tag of a high end hotel with the feel of a travel lodge.

Staff were friendly.
Won't be going back better for your money elsewhere.
Partner
6/10
Pleasant
26 Apr 2026
Linval
Overall room was ok but the carpet had a lot of stains. However, it was very nice and peaceful and the overall scenery around hotel was very nice.
Partner
8/10
Excellent
26 Apr 2026
Kath
Great place to stay. The only negative from the last time I stayed is hotel guests are now charged for parking - which I can't see why is necessary.
Self
6/10
Pleasant
25 Apr 2026
Moira
The hotel itself was good. Staff friendly and accommodating. Room was clean and had a comfortable bed and a large shower. Breakfast was cooked to order with plenty of choice. The reason I have rated this 3 stars is down to the gym and spa. On both days of our stay it did not open on time and only because hotel guests and members complained did somebody turn up to open up. From talking to members this seems to be a regular occurrence and something that the management need to look into as a matter of urgency. It has impacted on my rating and I am sure it will either other guests.
Partner
10/10
Exceptional
18 Apr 2026
Iain
Very comfortable room with everything one needs for most stays. Excellent breakfasts and as always very good value for money. Warm welcoming staff who are always helpful. Excellent parking although now on Ringgo App.
Good road links although sat nav may mislead at nearby roundabout.
Self
10/10
Exceptional
17 Apr 2026
Denis
Breakfast was very good
Friends_and_family Friends
10/10
Exceptional
13 Apr 2026
Paul
Hotel, staff, breakfast and room all good.
One disappointing point is that parking is extra and paid daily by an app. I forgot to renew for 2nd day so am expecting a ticket which is annoying as there is no alternative parking.
Self
8/10
Excellent
12 Apr 2026
Tanya
The food and staff were lovely, really enjoyed the spa and massages. The only thing was that our room number 21 was right above the restaurant. You could hear the doors slamming as staff go in and out the side doors of the restaurant and the music was audible through the floor. It was disturbing our sleep in the night and early morning hours.
6/10
Pleasant
08 Apr 2026
David
The hotel was lovely, as were the staff.

My concern is the parking, it’s not free even for guests. It is also very confusing, having arrived late and being unaware of the parking charges I am waiting to hear from the parking vendor about the late parking charges.

It is only for the confusing and expensive parking charges that we won’t be staying here again.
Partner
4/10
Poor
06 Apr 2026
Carolyn
Greatly In need of a refurbishment of bedrooms. But main restaurant is good for dinner, and senior staff good, position and stare good, pity the rooms needs some TLC and some work on sound proofing.
Friends_and_family Family
4/10
Poor
05 Apr 2026
Carolyn
Good evening restaurant, good management, nice site plenty of walks, rooms really let it down, way in need of a refresh, and deep clean.
Friends_and_family Family
2/10
Poor
05 Apr 2026
Carolyn
It could be a fantastic hotel but it just is not.
Very tied basic rooms, very noisy, lots broken items, light broken in my room.
Breakfast -plastic sliced bread - very basic low quality items really ! And they charge over £20.
The £10 per night parking feels a rip off -it’s feel like just a hidden room tax
Sad cause the venue, site, position to Cambridge, room size, spar, main evening restaurant and waiting staff are great.
It could have the makings of a fantastic spar hotel, except it is not.
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Jenifer
Lovely stay in the hotel for three nights. The room was spotless, with plenty of coffee, Tea, water and complimentary shower gels, shampoos etc. we ate in the hotel on the first night, and the food was lovely. My husband and I both had the fish and chips and I can recommend it. We had breakfast each day, which was freshly cooked, and great quality. I used the spa facilities. The pool was the warmest I have ever been in, it was a real bonus for me. It was also spotlessly clean and was lovely and calm and peaceful.
The staff were very friendly and polite all around the hotel, and Ben in particular was keen to make sure that we had everything we needed to enjoy our stay. We will certainly be back soon!
Partner
6/10
Pleasant
21 Mar 2026
Dipen
Location not ideal and trying to pay for parking via RingGo was a bit of a nightmare! Nice breakfast the following day.
Self
8/10
Excellent
18 Mar 2026
Lisa
Lovely room, although the bathroom smelt a bit damp. The restaurant was excellent for both dinner and breakfast 5 stars for the chef and waiting staff.

I used the pool which was lovely too, although the floor in the ladies changing room was dirty and a bit slippery. Sauna was nice - would definitely book again.
Partner
6/10
Pleasant
08 Mar 2026
Priyal
Clean room but spa could be a lot better and the wifi in the room was very poor.
Partner
4/10
Poor
22 Feb 2026
Gareth
The room was advertised as soundproof however the noise from the adjoining room was too loud, we had to move rooms. The breakfast was until 10:30 as stated by the receptionist, when arriving for breakfast at our booked time or 10am we were told breakfast was finished. The spa jacuzzi was not warm enough and surrounding pool area in the spa was cold, robes were an extra expense. Parking cost £10 per 24hrs yet the car park was not busy and far from built up areas, we wasn’t sure the reason for the charge to park in the countryside! Only disabled badge holders were allowed to park directly outside the windows of the rooms, there was 5 cars parked in these spaces and only 1 had a disabled badge displayed. The car door slams, radios and loading u loading guests really disturbed us outside our room window. Staff were very friendly at all times.
Partner
6/10
Pleasant
20 Feb 2026
Peter
The staff were great, the room was adequate. I wanted to just arrive check in and sleep a little but immediately they tell you that you have to pay £10 per day for the car park! I found this to be a bloody cheek! Not only that but I spent the next half an hour running to and from reception as I couldn’t download the app. Also, I couldn’t get WiFi which was annoying. The TV had very limited choice of channels.
Partner
8/10
Excellent
19 Feb 2026
Darren
Helpful staff, good food. Good size rooms
Partner
6/10
Pleasant
15 Feb 2026
Tracey
No one at reception on arrival. When they did turn up and we said we were checking in, the first thing they asked for was a £50 deposit and confirmed we'd have to pay £20 for parking as booked through Expedia and not direct with hotel. They then told us our room number and brief directions to the location of our room and that was the end of the conversation. Having never visited this hotel and spa before we were told no other information about the facilities for our 2night stay.
The room did have a welcome manual in but the information in it was out of date with incorrect menu prices and need for locker tokens etc.
The room was nice and spacious. Downside in our twin room was one bed had a firm mattress and the other bed was so soft it squashed down and didn't give much support. The room had plenty of tea, coffee making facilities etc.
The food in the Celtic bar was good and the waiting staff attentive.
The Spa staff were excellent and actually asked us if we'd visited before and told plus Information accordingly.
The downside was the small sauna with flimsy tired boards and a jacuzzi that seemed to have an 'out of order' sign on it at least twice a day. We enjoyed the gym and pool.
Overall an ok spa break but there are small things that could be done to make it a lot better.
8/10
Excellent
15 Feb 2026
Darren
Helpful staff, relaxing atmosphere.good food.
Partner
8/10
Excellent
14 Feb 2026
Nicola
Evening meal was very nice and good service
Leisure Partner
2/10
Poor
08 Feb 2026
Joe
The hotel, staff, food, rooms and pool are amazing but what a terrible business decision to charge £10 for parking. Which has to be paid through an external app. Going to lose so many customers.
Business
8/10
Excellent
06 Feb 2026
Dale
Room ok staff excellent
Business Partner
6/10
Pleasant
03 Feb 2026
Sally
Hotel and spa is lovely the therapists are amazing
Downside they are now charging guests for car parking and it has to be done on rhe app
Wont be staying there anymore
Partner
10/10
Exceptional
02 Feb 2026
Roger
Everything was great.
Partner
8/10
Excellent
25 Jan 2026
Graham
Good room. Good breakfast.
Business
8/10
Excellent
19 Jan 2026
kevin
clean room pleasant staff
10/10
Exceptional
06 Jan 2026
karen
Staff so helpful - organised early check in so I could do a call and came and checked / replenished goodies immediately :)
Business
6/10
Pleasant
05 Jan 2026
Chris
Room was very cold - as was the walk from reception to the room.
Breakfast was a bit of a mess as we were unsure of what it entailed as the manager was taking a call abouincoming party
Partner
6/10
Pleasant
30 Dec 2025
Kariana
A very basic stay, everything looks beautiful on the outside, hotel staff very friendly, room nice size but not comfortable in terms of bed/pillows. Spa: steam room excellent, the sauna door doesn’t shut properly and also the rubber lining has fallen away therefore you lose a lot of heat, pool on the cool side and jacuzzi luke warm at best.
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Julia
Great hotel, the staff, food and spa were all great, rooms clean and comfortable
Partner
6/10
Pleasant
16 Dec 2025
Dean
House keeping didn’t clean our room or replenish
Leisure Partner
4/10
Poor
07 Dec 2025
Ben
Good location, quite dated hotel and spa. The changing room is particularly in need of updating. Extremely poor sound insulation in the hotel.
Partner
8/10
Excellent
21 Nov 2025
Michael
Room was clean and comfortable. Staff were welcoming, helpful and attentive. Nice swimming pool.
Partner
10/10
Exceptional
18 Nov 2025
Dan
Room was lovely and clean. Staff were friendly. Health and wellness facilities were really good. Onsite parking was convenient. Would happily stay again.
Business
6/10
Pleasant
29 Oct 2025
Vicky
The room was lovely. The price of the breakfast was too much and the very late booking in time and early booking out meant there was limited time to use the spa, if you wanted a lay in and breakfast. So you make your choices.
Leisure Partner
8/10
Excellent
26 Oct 2025
Ben
The overall Hotel site is pretty impressive I liked the easy access reception/bar/restaurant and everything is well labelled.
The rooms are spacious and well maintained the bathroom was spotless and a nice shower.
The health club is a nice touch although could do with a bit of a spruce up but had everything we needed. The staff, brilliant! Especially the waitress who appeared to be on duty forever!!
Partner
10/10
Exceptional
25 Oct 2025
Nayer
Everything was spot on
Self
10/10
Exceptional
18 Oct 2025
Debra
Gym is good, slightly disappointed that the bar/restaurant didn’t do a salad after 5pm
Business
8/10
Excellent
03 Oct 2025
Robert
Very helpful.
Partner
8/10
Excellent
26 Sep 2025
Graham
Breakfast was good
Business
6/10
Pleasant
04 Sep 2025
David

Good but needs work

The hotel and room were nice although there was mould on the tiles in the shower as well as the shower head itself which you don't expect from 3 star hotels so to see in 4 star was disappointing
Although dinner and breakfast were nice somewhat let down with time of service which was mainly because of small amounts of staff on each service, I will say the staff were good though just stretched
Business
10/10
Exceptional
02 Sep 2025
Andrew
Just a perfect place
Partner
2/10
Poor
01 Sep 2025
Natalie
This was by far the worst hotel we have ever stayed at not even sure where to begin.
The room smell of mould filthy carpets, terrible stains, ripped wallpaper marks and holes in wall mould in bathroom chips and cracked cup milk that was off absolutely horrid
Leisure Family
8/10
Excellent
01 Sep 2025
Vanessa

Enjoyable stay

Lovely large room on the 4th floor of main building. However, no lift.
We enjoyed our stay but the lighting in the bar and dining areas in the evening was too bright and harsh. No atmosphere whatsoever. Why not turn the lights down? Candles?
Partner
8/10
Excellent
30 Aug 2025
Joanne

Nice hotel, Spa needs sorting.

Nice easy check in, room clean and comfortable, although if you have mobility issues ensure you check which room you are allocated as we had to go up to the top floor, about 3/4 staircases, quite a few steps with our luggage but wasn't a problem for us. Had dinner, which was nice, the young man who took out order was extremely polite. We went over to the spa in the evening and stayed only 5 minutes in the jacuzzi as the water was only warm and the smell was awful, like a musty damp aroma, not a fresh chlorine, clean smell that a spa should have. The area behind the jacuzzi looked grimy round the edges too. The actual swimming pool was too cold for me so didn't stay. Breakfast was nice and I feel we were well catered for. I would say though that a few friendly smiles from the breakfast staff would have been nice, they did not look happy in their roles. If you want a hotel with a Spa, like we did, then I would not recommend booking here because of the spa, however if you want just a hotel then I would recommend it.
Partner
8/10
Excellent
28 Aug 2025
Darren

Well priced

Good service, food and facilities.
Business Family
8/10
Excellent
26 Aug 2025
Allison

Great hotel

Pros:
Claire, on reception, was outstanding and I really hope this hotel recognises what an asset to the business she is. She made our stay welcoming, comfortable and addressed all concerns. Her mannerisms were calm and helpful.

Joel was a great mixologist, and very informative on the cocktails!

Great breakfast.

Lovely rooms with beautiful grounds.

Cons:
For a private business, this hotel should really take cash for payments. Thr card only option is limiting and too controlling.

If I ask for a small change to my breakfast order it should just be carried out, and the guest not told \"I'm not sure this is possible as were very busy\". If you cannot cope with the breakfast rush, hire more staff or reduce your guest capacity.
The change request was honoured but it almost made us book into another hotel for the second night.
Partner
8/10
Excellent
24 Aug 2025
Verified traveler
Friendly and professional members of staff. Quiet location, room value for money.
Partner
8/10
Excellent
21 Aug 2025
Pierre-Louis
Was in room 44. Got woken up all night by people in room next door screaming
Business
10/10
Exceptional
19 Aug 2025
Robert
A very pleasant stay
10/10
Exceptional
17 Aug 2025
Debbie
The staff were excellent especially Leo who looked after us at the bar and for breakfast !!! Spa was lovely
Leisure Partner
10/10
Exceptional
17 Aug 2025
Terry

Anniversary spa date

Very relaxing massage. Great facilities. Comfortable bed. Only thing wrong the jacuzzi in our room didn’t work. Still really enjoyed our stay
Partner
8/10
Excellent
11 Aug 2025
Diane

Lovely hotel

The room was very comfortable and very clean, however it was looking a little tired and in need of a refurb. The breakfast was lovely and served beautifully. The major downside of this lovely hotel is its close proximity to the A14 with heavy traffic noise clearly audible from the hotel.
Partner
10/10
Exceptional
10 Aug 2025
david
The Mill
The staff are friendly and very professional
We like that we had access to the spa at no extra cost.
We didn't make use of the restaurant on this visit. But we like what they had on the menu.
The room we had, was very clean and spacious.
All in all, we will be back for another visit.
Leisure Family
8/10
Excellent
07 Aug 2025
David
Food was OK, the room was nice but for blinds that stood off the wall by 2 inches so the room was never dark due to all the exterior lighting.

The bath was covered in hair shavings from a previous guest….

I had to get me key re programmed twice during 1 nights stay…
10/10
Exceptional
06 Aug 2025
Verified traveler

Lovely Hotel

Lovely hotel off the beaten track, but within short distance of Newmarket Racecourse. Booked a standard double but Daisy the very helpful Receptionist upgraded the room to a Superior King. The room was large and very clean and the bed was comfortable. As an added bonus the bathroom had a spa bath which was amazing! Breakfast was good but the afternoon tea was fantastic! Fresh sandwiches, warm scones and delicious cakes and a bottomless teapot! Did not have dinner in the restaurant and unfortunately had no time to sample the spa. Will definitely be staying again in the future. Highly recommended.
Partner
6/10
Pleasant
04 Aug 2025
Johnathan
The bed consisted of two singles pushed together with a topper on, still leaving a gap between the mattresses, making it uncomfortable to sleep on. Some issues with the room, which were sorted the following morning to an ok standard.
The Spa treatments were amazing.
Leisure Partner
10/10
Exceptional
03 Aug 2025
Julie

Quy Mill Hotel

Lovely countryside location excellent facilities with great spa
Partner
8/10
Excellent
28 Jul 2025
David
Overall, for us this is a good hotel to stay when visiting Cambridge. We haven't had occasion to use the full facilities on recent visits. But are going to make it a priority on a future stay. Rooms are good, air-conditioning works, bathroom good standard. Basin plug needs checking on this stay, water kept draining away. Minor issue.. Will be back soon
Business_and_leisure Partner
10/10
Exceptional
26 Jul 2025
Khyra
staff were amazing throughout the full stay
Leisure
8/10
Excellent
24 Jul 2025
David

Relaxing

Comfortable room, very pleasant grounds.
Partner
6/10
Pleasant
21 Jul 2025
Christopher
Ok
Business Self
6/10
Pleasant
20 Jul 2025
William
I told your reception. Why I had to put up with dirty grout in the shower I don't know. If it is filthy clean it.
Also the ceiling fan on full speed was throwing itself all over the place so we had to switch it off in case it came down. Completely unnecessary and unwelcome on a hot and humid night.
Leisure Family
4/10
Poor
20 Jul 2025
Stephen
Large bathroom was impressive but the flickering tv, lack of aircon, ratting old fan and breakfast excluded were not worth the money charged for a one night stay.
Leisure Partner
6/10
Pleasant
18 Jul 2025
maria

Break

Didn't clean my room had to keep going to reception for milk probably wing go there again
Friends_and_family Friends
10/10
Exceptional
18 Jul 2025
Marina
Lovely hotel. Friendly staff. We really enjoyed our stay.

Location & surroundings

Quy Mill Hotel & Spa, Cambridge
Stow-Cum-Quychurch Road, Cambridge, United Kingdom

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Quy Mill Hotel & Spa, Cambridge

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