Arundel House

United Kingdom , Cambridge
CAMBRIDGE, Chesterton Road, 53
Show on Google | Map

100 reviews shown

10/10

Exceptional

10 Mar 2026

Linda

Great location, great staff. Bar is open noon to 3 on Sundays. Wish it was open Sunday evenings, but several pubs within walking distance. Wouls stay there again!

Self

6/10

Pleasant

06 Mar 2026

Tracey

Great location
Property looks a little tired
Breakfast a bit chaotic

Partner

8/10

Excellent

04 Mar 2026

Peter

Good view of Jesus Green and easy walk into college area

Partner

10/10

Exceptional

05 Feb 2026

Patricia

Nice and clean room. Nice bed. Good staff.

Partner

8/10

Excellent

01 Feb 2026

Colin

Spacious room, comfy bed and powerful shower. The staff were friendly. The continental breakfast was sufficient for me; although the full English is available as an add-on. Floorboards were quite creaky; but this is to be expected in an old building and it didn't stop me from getting a good night's sleep.

Leisure Self

8/10

Excellent

25 Jan 2026

Paul

Staff were excellent and welcoming.

10/10

Exceptional

21 Jan 2026

Chi

Very nice hotel, good location to visit Cambridge.

10/10

Exceptional

17 Jan 2026

Malgorzata

Charming. The room was small but clean and comfortable. Nice continental breakfast included in price of the room. Walking distance to the university and center.

Business

10/10

Exceptional

05 Jan 2026

Robert

Yes

8/10

Excellent

27 Dec 2025

Rob

A wonderful hotel at a very reasonable price.
Helpful staff, clean rooms, plenty of hot water, tea and coffee in the room and a breakfast included. The pictures don't do this place justice. Yes, it doesn't look as modern as other hotels, but this is part of its charm. Definitely worth a look.

Friends_and_family Family

8/10

Excellent

24 Dec 2025

Matthew

Family room was spacious and interesting, offered as attic conversion. Great view. Lacked a shower. Bar area is very lived in but comfortable.

Friends_and_family Family

4/10

Poor

19 Dec 2025

Reception staff very helpful. But it wasn’t clear enough during booking that car parking is charged at £18 overnight if not booked directly.

Leisure

6/10

Pleasant

13 Dec 2025

Simon

Restaurant food was good. Breakfast was stock continental fare. The staff were very professional and friendly. What lets it down is the decor and cleanliness. The blind in my bathroom was mouldy and it doesn’t look like the place has been decorated since the 80’s. This is even more annoying when you consider the price. I paid almost £500 for 2 standard doubles and they weren’t worth half that. Would go again but only after a major revamp.

Business_and_leisure Family

10/10

Exceptional

12 Dec 2025

Rooms were clean and comfortable
Good shower

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Kieron

Was a nice room to stay in.

8/10

Excellent

11 Dec 2025

Matthew

Convenient location, friendly staff, tasty breakfast. I loved the Christmas decorations!

8/10

Excellent

10 Dec 2025

Marcus

Great location, easy to find and nice relaxed hotel

Leisure Family

4/10

Poor

07 Dec 2025

Roslyn

The room was cold. I was outside at 1am for 2 minutes knocking on the door. I had to wait for 40 minutes at 1 am for the booking to show in their system.

Leisure Self

6/10

Pleasant

06 Dec 2025

Peter

Hotel a bit tired. Everything there, and busy, so one or two more staff would have helped.

8/10

Excellent

05 Dec 2025

sinead

Very clean. Good food for dinner. Lovely Xmas decorations. Helpful staff. Good basic breakfast. Cosy warm room.

8/10

Excellent

01 Dec 2025

Sharon

Warm and comfortable. Near to the centre.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Alison

Room was lovely - clean, comfortable & everything we needed. Staff were courteous & the breakfast was good. Just what we needed.

10/10

Exceptional

29 Nov 2025

VERONICA

Pleasant staff all were friendly. Hotel close to town centre which is an easy walk.
Would definitely recommend and will stay again next time we visit Cambridge.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Stephen

Very enjoyable stay. Staff were excellent

10/10

Exceptional

28 Nov 2025

Vien

8/10

Excellent

26 Nov 2025

Andrew

Overall a very pleasant hotel with modern decor. Did not provide free car parking because we booked through Hotel.com. No lift and quite steep staircases. Had to ask twice for decaf tea bags for the room. Minor defects in room included bathroom door lock not working, shower door not quite closing, TV only tuned for some freeview channels - not all. Only provided continental breakfast in price which was adequate. Benefit was overlooking the river Cam with a quick walk across the green into the city centre.

Partner

6/10

Pleasant

25 Nov 2025

Paul

Everything was fine, with the exception of the rooms temperature. It was feezing in the night, so didnt sleep that well.
I did inform the reception staff, but until double glazing is put in, i fear this will not improve !!

8/10

Excellent

23 Nov 2025

Keith

A very pleasant stay next to the river and a stones throw from Jesus common

Friends_and_family Family

8/10

Excellent

23 Nov 2025

Jennifer

An enjoyable stay in a dated but clean and friendly hotel. Although hotel advises short staffed, the staff were friendly and willing to do what they could.
Certainly would stay again. Great location.

Friends_and_family Friends

8/10

Excellent

16 Nov 2025

Jacqueline

This is just the sort of hotel we like to stay in -

6/10

Pleasant

16 Nov 2025

Keri

Facilities very outdated , tv ,hairdryer etc .breakfast average

Leisure Family

10/10

Exceptional

12 Nov 2025

Tracey

The room was lovely and clean and the staff were friendly and welcoming. The team in the restaurant were great

Leisure Partner

10/10

Exceptional

08 Nov 2025

Clare

The large twin room was spacious and spotless. Very comfortable beds. We had an amazing view of the river from our large bay window. Although we don’t live too far away, it was ideally located for a special occasion we were attending in Cambridge.

Leisure Family

10/10

Exceptional

08 Nov 2025

Claire

Good value

10/10

Exceptional

29 Oct 2025

James

The room was spacious with bay window looking out over the river.
All the facilities are in excellent condition.
We have been travelling for over 2 months and this is the best accommodation we have had
Can not fault it , highly recommend

Leisure Partner

8/10

Excellent

28 Oct 2025

Janice

Great location, comfy bed, good shower.

Partner

4/10

Poor

28 Oct 2025

Jamie

Tired, worn, dirty in spots. We called about our remote control twice, then they came and took it. They never returned with another one.
Nice staff, though.

Leisure Partner

8/10

Excellent

26 Oct 2025

Julia

Good service, clean room, good breakfast, plenty of car parking. Easy location to walk into the city

Leisure Partner

8/10

Excellent

26 Oct 2025

Martin

Al though breakfast was chaotic the food fine. However I was very disappointed in having to pay £18 for parking because I booked through your site. I thought that expensive, and nowhere was it advertised when I booked.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Kieron

Great hotel

Nice cozy room, with comfortable bed.

Business

6/10

Pleasant

20 Oct 2025

Paul

High parking charges when booking through Expedia. The hotel didn't respond to my query about parking beforehand. The carpet was dirty and worn in areas. Skirting boards etc. were dusty. Quiet. Good selection for included continental breakfast.

Leisure Family

10/10

Exceptional

14 Oct 2025

graham

Perfect for a weekend trip to cambridge - slightly 1980s especially at breakfast.

Partner

8/10

Excellent

12 Oct 2025

Hannah

Clean large room. Friendly staff. Hotel in a nice area.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Janet

I had a problem with my booking and Cullen was incredibly helpful and patient

Leisure Partner

8/10

Excellent

11 Oct 2025

Jasbier

Excellent for a one night stay

Stayed for concert in centre, so served our purpose. Continental breakfast included. Staff friendly and helpful when we told them we were vegan and is there Oat milk in the room for tea and coffee and was immediately provided with Oat milk.

Partner

4/10

Poor

10 Oct 2025

Mark

The hotel served the purpose so we could attend an early appointment in Cambridge. Unfortunately at no point during the booking process was it made clear that parking was not free! A direct booking gives you free parking. Booking through a third party agent you pay, so in effect you do not save anything!

Business Family

8/10

Excellent

05 Oct 2025

Sharon

Perfect for a night or two. Close to the river and only a short walk into the city. Our room was small but had everything we needed and breakfast was good. Would definitely recommend.

Leisure Partner

6/10

Pleasant

03 Oct 2025

Tom

Nothing exciting

Friends_and_family Family

8/10

Excellent

03 Oct 2025

Mike

Nice hotel, clode to river and an easy walk to town centre

Partner

10/10

Exceptional

27 Sep 2025

Tracy

Clean room
Friendly staff

Leisure Family

6/10

Pleasant

26 Sep 2025

Anita

Wall quite thin so some disturbance from room next door. Wanted to iron some items and they only had a room near reception with one iron (not steam iron) where you had to take your clothes. Would be nice to be able to iron in the room.

Partner

10/10

Exceptional

24 Sep 2025

Gregory

Overall great place.

Had a weekend dinner special that motivated us to not go elsewhere for dinner. Would have preferred a slightly later checkout time. 10:30 is earlier than most hotels

Partner

10/10

Exceptional

24 Sep 2025

Denise

I went with my 80 year old father who has dementia I was worried about how Dad would cope being in a room in his own but the staff made sure we had rooms together and really looked after us the evening menu is clearly made with options for older people with things like sausage and mash. The breakfast was wonderful and we were upgraded to full English as we had eaten in restaurant night before. The car park was quite big with ample spaces and the walk through the park and along river to the main centre was wonderful and only took around 10 mins. Not much to point at it terms of negatives it was a little bit cold as heating had not yet been turned on and Dads TV did not work very well but otherwise top stay

Leisure

8/10

Excellent

22 Sep 2025

Stephen

Excellent walkable location for central Cambridge.
Didn't expect to have to pay £18 daily parking charge for booking via Expedia and other than directly with the hotel.
Bedroom sink taps very stiff, too much for even slightly arthritic hands.

Leisure Self

6/10

Pleasant

21 Sep 2025

Alexander

Friendly staff but in need of substantial updating

Good value for a single occupancy room, but now very dated and slightly tired. Staff very helpful. Good sized car park.

Business

10/10

Exceptional

11 Sep 2025

Ruth

Staff were extremely helpful. Hotel is charming and comfortable.

6/10

Pleasant

11 Sep 2025

Susan

Was asked for 15 pound deposit in case of damages.
A note left in room saying sorry shortstaff cannot clean room.
Told nearest station to hotel cambridge north but in fact it was cambridge central so cost extra 20 pound in taxi fare and 2 extra rains to catch costing extra 6 pound on fares.

Leisure Friends

10/10

Exceptional

09 Sep 2025

Rebecca

Lovely staff

Leisure Partner

6/10

Pleasant

07 Sep 2025

Belinda

Great location and staff

Staff are fabulous keen to help with everything. Close to everything in Cambridge

Partner

10/10

Exceptional

02 Sep 2025

David

Value for Money

This is a lovely hotel with an excellent location. It is very reasonably priced for what you get.

Partner

8/10

Excellent

29 Aug 2025

Glynis

We liked the look of hotel on line and near the river also eating a meal nearby the hotel the ambience of the hotel was clean and smart looking also the conservatory

8/10

Excellent

25 Aug 2025

Nicholas

The hotel is in a good location over looking the river, with adequate parking [ although expensive if not booked direct with the hotel].
The check in was rushed and very little information given. Young lady did not know about the Sunday lunch and parking offer, which was mentioned in the room.
The room was spacious but very dated and there was no shower above the bath. A jug was provided!
At breakfast we asked about gluten free options and was just told fruit was available, this was plentiful and very fresh but expected more for breakfast. Was then given the option of some toast, but this arrived as frozen bread. Upon request it was slightly toasted on one side and required doing again.
Large pots of decaf tea and coffee were provided upon request.
Some staff were very helpful and others not so.

Leisure Partner

8/10

Excellent

24 Aug 2025

Joanna

I really liked the position. I enjoy walking and at the end of the day it was great to get out of the Centre, walk across the green and find the quiet of Arundel House. I also found the staff friendly and helpful and I was very glad to be able to have my evening meal in the restaurant of the hotel. The breakfast was good as well and included in the price of my room. My room was quiet and I had everything I needed, however really needed refurbishing. The bathroom in particular was a bit down at heel.

Leisure Self

6/10

Pleasant

23 Aug 2025

Laraine

The bar was rarely open, staff shortaged apparently. Our key card wrongly stopped working aftee one day. Not over impressed.

Leisure

8/10

Excellent

22 Aug 2025

Jacqueline

My single room was a reasonable size, clean with a comfortable bed but furniture and decor need a refurb. Staff were friendly and helpful and continental breakfast was OK, a little more choice would be good. The hotel is in a great position, opposite the river, close to the town centre and parking is a bonus.

Leisure Self

8/10

Excellent

22 Aug 2025

Colin

Staff very good, very clean, dining room, bar and conservatory comfortable. Food good.

Leisure Friends

10/10

Exceptional

22 Aug 2025

Richard

I booked this small room at late notice at a very fair rate, although it was indeed small it suited me fine. It was perfectly situated for some work I was doing and importantly had parking (£18 a day extra for those not booking directly). Staff were kind and friendly, continental breakfast was included and tasty. All in all a happy stay in a quality hotel at a decent price.

6/10

Pleasant

20 Aug 2025

Joanna

The Arundel hotel is convenient to central Cambridge with good walking access to the colleges and shopping centre
It has a good outlook across the river Cam and Jesus Green
Sadly the hotel is tired and has not had a change in decor in many years
The staff were doing their best but there was a severe shortage of staff during my stay
There are many stairs to the bedrooms and down to the bar/restaurant area
difficult for anyone with limited mobility
Food menu much less a choice than when I stayed there before Covid
Overall clean basic convenient stay for what was needed

Leisure Self

4/10

Poor

19 Aug 2025

Gavin

The room still had the bedding from the last customer and had not been cleaned. Very poor. They did not seem to be able to get the room cleaned! After an hour they finally allocated another room. While it was clean, it was very warm with no effective ventilation - terrible night, not much sleep :-(
While the parking spaces were normal sized, the car park was very tight making it hard to get out without clipping a wall or a car parked at the end of the row.
Avoid this hotel!

Leisure Family

2/10

Poor

19 Aug 2025

Irene

Our room had not been cleaned at 3pm. We then sat around waiting for another room only to have to decend a steep set of stairs, which i couldn't do due to the fact i use a walking stick. We then shown how to get in through fire exit, but that meant one of our group had to let us in as access by a fire door is not pissible.

Leisure Family

8/10

Excellent

17 Aug 2025

Robert

Good value for money and comfortable bed

Leisure Self

8/10

Excellent

14 Aug 2025

Vitor

Clean, period feel, lovely restaurant.

Partner

8/10

Excellent

13 Aug 2025

Pei

A traditional but well-maintained hotel located in a place which is close to the Cambridge University. The buffet breakfast does not have too much selection, but is good enough. The staff were friendly and professional. Would definitly come back again.

Leisure Family_with_children

4/10

Poor

12 Aug 2025

Hye Jin

It was a lovely old hotel but does have a problem with bugs getting in from the windows, the parking was convenient and its location was convenient and within walking distance from the university sights.

Leisure Family

4/10

Poor

10 Aug 2025

Eduardo

Room was tiny, phone didn’t work, bed side light flashing, toilet didn’t flush properly

8/10

Excellent

08 Aug 2025

Lee

Property was fine for the price I paid of £60 through Expedia, bed was comfortable and on suite was adequate for the size of the room. Would stay again.

Leisure Self

6/10

Pleasant

05 Aug 2025

Isabelle

Really outdated, poor continental breakfast or upgrade £12 for a full English (that doesn’t even have black pudding)

Leisure Partner

8/10

Excellent

04 Aug 2025

Cecil

Our visit started off with a bit of a bumpy start with a room that was cramped, non functioning toilet and lacked a shower. The other challenge could be the lack of lifts to various floors leading to issues with baggage. However, the staff quickly assisted us with better accommodations for our 2 week stay. We enjoyed both breakfast and evening dining options at Arundel as well as nearby restaurants along Bridge street. We walked everywhere but taxi service was promptly arranged when requested. Internet access was consistent around the property and freely available. Coming from a Caribbean island based on tourism we appreciated the friendliness, courtesy and readiness of staff to assist when approached.

Business_and_leisure Partner

10/10

Exceptional

03 Aug 2025

Sarah

We loved our stay here. Very reasonable but still a lovely hotel and the staff were all very friendly and efficient.
An easy walk into the city, just over the bridge and through the park.
I would highly recommend here to anyone.

Leisure Partner

4/10

Poor

03 Aug 2025

Joanne

Hotel is extremely run down and it feels dirty and grotty. The whole place needs doing up.
The staff although friendly could barely speak English and some were not helpful.
Our room was in the gods and we could not get hot water.
We did eat in the restaurant and the steak we had was beautiful.

Friends

8/10

Excellent

30 Jul 2025

Andrew

Hotel handily placed for amenities - park, river, access to city centre, pubs shops etc.
continental breakfast had good and varied selection. Food and beverages were fresh. Staff were friendly and helpful.
Third floor corridor has a step down which is almost invisible when carrying luggage due to patterned carpet. A sign or visible strip would be a good safety feature.

Leisure Partner

8/10

Excellent

27 Jul 2025

Alexandra

Arundel House is located right on the River and across from beautiful Jesus Green. Everything is within easy walk-able distance, but you're just outside the crowded center.
The hotel is a little down at the heels but has a lot of old fashion charm. The only real draw back was that both wifi and (for us) cellular were poor in our room.
Still, we would stay again, the location was great.

Leisure Partner

6/10

Pleasant

25 Jul 2025

Rachael

Building is dated. No lift at the property. Hotel is on main road so is quite noisy with the window open. Breakfast was disappointing

Leisure Self

4/10

Poor

21 Jul 2025

Susan

Confusing information re parking and room location from reception. No air-conditioning, very warm rooms. TVs need updating, unable to veiw from bed.

Leisure Partner

4/10

Poor

19 Jul 2025

Olugbenga

The bed is a small double, TV is small and not to see where it was placed. Only one plug to use so could not use for multiple items. The room had no air conditioning. Request for a took about 30 minutes to resolve after 2 phone calls. Had to pay an additional £18 for parking for not booking directly with the hotel and an extra £25 for 2 cooked breakfast. Not a satisfactory stay and not a value for money stay either.

Leisure Partner

4/10

Poor

14 Jul 2025

Heather

Desperate for new mattresses

Arundel House has many things to recommend it - location along the canal and park, secure parking, onsite restaurant. The staff was professional and efficient. Unfortunately, they also had possibly the worst sleeping comfort I've ever encountered at a hotel. Wafer thin pillows and mattresses that were so worn out they simply collapsed into an asymmetrical crater beneath you. In fairness, given the overall rating, I suspect we simply got a room very much in need of updating. But it will.prevent me from staying there again. Other aspects of the hotel were very nice, but it's also good to be aware there is quite a lot of late night street noise at weekends from students in the park.

Friends_and_family Family

6/10

Pleasant

14 Jul 2025

Margaret

No air conditioning!

Leisure Partner

6/10

Pleasant

14 Jul 2025

Karl

Although the hotel is a nice location, walking distance to most things and yet still quiet on the evening, there were many elements that was not so go
The room was recording 29 degrees when we entered it and there was no Air Con or fan, and the windows had been kept closed - it took several hours for it to cool
The bar closed at 10, so there was no ability to have a drink in the evening when returning
The car park is £18 for the night if you dont book direct, but this expires at 11:30 the following morning and then its £2.50 per hour
I just felt that they could have done more and be more accomodating

Leisure Partner

6/10

Pleasant

13 Jul 2025

Julie

Nice location

Leisure Family

10/10

Exceptional

11 Jul 2025

Colleen

Amazing staff

It was an amazing stay the staff were friendly and so accommodating. The location was perfect and we had the best time. AK, one of the staff, was so kind and really took care of me and my son.

Friends_and_family Family

6/10

Pleasant

11 Jul 2025

Lesley

Great location, opposite Jesus Green though on a busy road which meant road noise. We booked a large twin. I’m not convinced we got this as our room did not look like the pictures and was more of a small twin, even though I checked with reception. Hmmm! Very clean and nice fluffy towels. Hot day and we were on the top floor - it was almost unbearably hot.

Business_and_leisure Family

8/10

Excellent

10 Jul 2025

Nick

Great stay, clean hotel and friendly staff.

Leisure Family

10/10

Exceptional

06 Jul 2025

zoe

Very nice old building with lots of original featues,lovely airy conservatory for breakfast, a bit misleading in photos of full english but only continental included in price, full english is an extra 12.50 pp, plus 18 pp for parking is a bit steep. Otherwise lots of stairs to our room on third floor as we were right in the eaves, so for those with mobility issues always best to check to be put on ground floor, also stairs down to restaurant/breakfast room, we had an enjoyable stay.

Leisure Partner

8/10

Excellent

06 Jul 2025

JOHN

Cambridge RFL stay

Cambridge RFL ZStay hotel was ok if a little dated. Staff were very good.

Partner

4/10

Poor

05 Jul 2025

Tim

Room very tired and was very hot with only one small window which was inadequate. Really only wanted a good nights sleep and didn\"t get one. It was warm but the room was hotter than elsewhere, no fans or a/c etc

Leisure Self

2/10

Poor

03 Jul 2025

Chris

I’d never stay there again

6/10

Pleasant

29 Jun 2025

Denise

Tired but transformable.

The staff were very helpful supplying a fan as it was over 30 degrees and our room( 207) was located just above the kitchen extractor fans. It has a beautiful conservatory where we ate the continental breakfast which was basic but sufficient and included in the booking price;a cooked breakfast was an additional £12pp. No dairy alternatives were available. Be advised that parking is £18 per night unless you book directly through the hotel and is not mentioned by third party booking agents. If the company shareholders were to invest in a deep clean of existing carpets, upholstery etc and redecorate it would greatly increase its appeal as its in a prime location next to the River Cam and a 15 minute river walk into Cambridge central.

Partner

6/10

Pleasant

28 Jun 2025

Sheena

No lift so be prepared to lug suitcases up three flights of stairs yourself. Be very careful you don’t end up with a room on Level 3 where the bedroom is a further flight of stairs from the “en/suite”.

Leisure Partner

6/10

Pleasant

27 Jun 2025

Andrew

Cambridge hotel with parking

Sadly few staff at check in.
The hotel is a conversion from a row of separate houses with a central corridor to access bedrooms, with many steep staircases, no lifts available. So carried luggage up the staircases.
The rooms on the 3rd floor are very small and in the hot weather not well ventilated. We needed to open the only window to the emergency staircase to allow some ventilation at night in a warm summer visit.
No fans or airconditioning available, it is an old building. Staff only seen at front desk and breakfast and limited in number.
The dining breakfast conservatory area is very pleasant but no lunch or tea service available. Few staff to clear tables in the conservatory at breakfast
Parking is plentiful but pricey, and the location is excellent

Partner

6/10

Pleasant

27 Jun 2025

Stephen

More dated than anticipated for the price but location was perfect for walking Cambridge and staff were helpful. Food was middling

Business_and_leisure Partner