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Hyatt Centric Cambridge

Cambridge · United Kingdom

37 Eddington AveView location

9.0/10Excellent810 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort9.2/109.2
Condition9.2/109.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Centric Cambridge

Perfectly positioned for adventure, Hyatt Centric Cambridge is located in Eddington, a short cycle ride from central Cambridge. Surrounded by open green space, this hotel is perfect for families, friends, solo travellers and colleagues, even dogs are welcome.

Situated just two miles from the centre, Hyatt Centric Cambridge is well connected with public transport links to business parks, the train station, hospital and the city centre as well as being just off major roads, M11 and A14, making travelling to your next destination easier.

This sustainable, upscale hotel provides the ideal launchpad for exploring the city and beyond.

Read more about this hotelShow less

Located in Cambridge (Castle), Hyatt Centric Cambridge is within a 10-minute drive of Trinity College and River Cam. This hotel is 2.2 mi (3.6 km) from University of Cambridge and 3.3 mi (5.3 km) from Fitzwilliam Museum. Stay in one of 150 guestrooms featuring Smart televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Planning an event in Cambridge? This hotel has 1001 square feet (93 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • Property Registration Number 11034189
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 18 to 20 for adults, and GBP 9 to 10 for children
    • Covered self parking fee: GBP 20 per night
    • Pet fee: GBP 30.00 per pet, per stay
    • Service animals are exempt from fees
    • Early check-in fee: GBP 30 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Polish

    French

    Spanish

Nearby attractions

Churchill College 1.2 km / 0.7 mi
Murray Edwards College 1.5 km / 0.9 mi
Lucy Cavendish College 2 km / 1.3 mi
The Backs 2.3 km / 1.4 mi
Magdalene College 2.4 km / 1.5 mi
University of Cambridge 2.6 km / 1.6 mi
Kettle's Yard 2.6 km / 1.6 mi
Cambridge & County Folk Museum 2.7 km / 1.6 mi
Bridge of Sighs 2.8 km / 1.7 mi
Trinity College 2.8 km / 1.7 mi
Trinity Hall 2.8 km / 1.7 mi
River Cam 2.9 km / 1.8 mi
Cambridge American Cemetery and Memorial 3 km / 1.8 mi
Cambridge Hebrew Congregation Synagogue 3 km / 1.9 mi
Round Church Visitor Centre 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2022
  • Total number of rooms: 150
  • Number of floors (annexe): 3
  • Executive rooms: 30
  • Family rooms: 5
  • Accessible rooms: 9
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
Show 44 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Small pets allowed (under 5 kg)Extra charge
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parkingExtra charge
  • Room service
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Gym
  • Luggage room
  • Electric kettle: 1
  • Bikes available: 10
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant
  • Rooftop bar: 1Extra charge
  • Meeting room: 2
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • À la carte dinner
  • Breakfast and dinner
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Cash Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX-1

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE KING BEDFAMILY ROOM • DELUXE KING BEDFAM.DX-KG

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    FAMILY ROOM DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 30 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable13 photos

    Hyatt Centric Cambridge

    DOUBLE DELUXE KING BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Rollaways on demand
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • Toiletries
    • Shower: 1
    • Alarm clock
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE WITH VIEWSFAMILY ROOM • DELUXE WITH VIEWSFAM.DX-WV

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    FAMILY ROOM DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH VIEWSDouble or Twin • DELUXE WITH VIEWSDBT.DX-WV

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    Double or Twin DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV-1

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Hyatt Centric Cambridge

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower: 1
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWS • 1 Bedroom • 27 m²TWN.WV
    TWIN WITH VIEWSPhoto unavailable4 photos

    Hyatt Centric Cambridge

    TWIN WITH VIEWS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Room amenities

    • Electric Kettle: 1
    • Safe
    • Wi-fi
    • Cot on demand
    • Shower: 1
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hyatt Centric Cambridge

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXE • 1 Bedroom • 26 m²FAM.DX
    FAMILY ROOM DELUXEPhoto unavailable3 photos

    Hyatt Centric Cambridge

    FAMILY ROOM DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Room amenities

    • Smoke detector
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEW • 1 Bedroom • 28 m²DBL.GV
    DOUBLE GARDEN VIEWPhoto unavailable11 photos

    Hyatt Centric Cambridge

    DOUBLE GARDEN VIEW

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Room amenities

    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Centric Cambridge

9.0
Excellent
810 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
9.0 /10
100 reviews shown
6/10
Pleasant
25 Jul 2026
Frank
Reservation wasn’t available at checkin
6/10
Pleasant
24 Jul 2026
Thomas
For the first three days of our stay, the AC was nonfunctional in the guest rooms. Rooms were 80F. There was no ETA for repair, front desk staff was untrained and some personnel were rude.
We moved to a different room and the new room had a clogged sink and there was no maintenance person available to fix it.
We left for 24 hours and the drain was repaired and the AC was kind of working.
I reported my problems to Hyatt Corporate, hopefully some of my recommendations will be implemented. Not having any maintenance people available after 5pm is very risky. Poor training just exacerbates guest frustration.
Hyatt can do much better
10/10
Exceptional
20 Jul 2026
Steve
Very helpful staff, good location for our stay
Partner
10/10
Exceptional
19 Jul 2026
Agar
The rooms are not 100 % clean. The A/C did not work because the resent heat wave, a member of the staff mentioned as well offered a fan which never came in my room.
Self
4/10
Poor
17 Jul 2026
Joe
Annoyed that the air-conditioning was broken throughout, the building is very hot without this. No fans or support from the staff with this.
10/10
Exceptional
13 Jul 2026
Katrina
Good experience
Partner
6/10
Pleasant
13 Jul 2026
Dorothy
My room was excellent. Ordered dinner and drink. Waited ages for drink and eventually rather busy waitress came up with the goods. The one I ordered from had vanished. The vanishing waitress who took my food order, was careful to ask about food allergies. I told her gluten free please. When my prawn (actually shrimp plus one prawn) cocktail arrived it had bread with it. I asked if it was gluten free. ‘No’ was the reply. Took it away and brought some inedible presumably GF stuff which I didn’t eat and also rejected at breakfast. Main course was a celeriac dish which was very nice. It was 5 percentage celeriac, 0.5 percent green veg, the rest potato. I managed 1/2 the potato. I rest my case.
Self
10/10
Exceptional
12 Jul 2026
Eddie
Was very nice stay
Partner
6/10
Pleasant
12 Jul 2026
Paul
Arrived at 8pm. Room was still not ready. Booked a room with 2 single beds but only a double was available. Beds did eventually get changed but this took a bit of extra time to get done. Hotel is very nice in general and clean. Breakfast is expensive for what it is. Food quality is good but the eggs are poor and not the best. The other food at Breakfast was good. Stayed at this hotel as I was travelling to IWM Duxford the next morning which is only 15 minutes down the road so was good for this location. Hotel is easy to get to as its just off the M11 so good if you are looking for a stay over before getting to London. Car parking is a further £20 so take this into account when booking. Hotel was priced at £115 per night then add the car parking + £36 for breakfast (for 2 people) then it soon mounts up.
Friends_and_family Family
8/10
Excellent
11 Jul 2026
Alexis
This community center event location is excellent, offering a quiet and pleasant stay. However, I have a complaint about the bathroom shower. It doesn’t drain well, and despite alerting the staff, the issue hasn’t been resolved. As a result, I resorted to taking quick showers.
Self
10/10
Exceptional
10 Jul 2026
Debbie
Very clean and tidy and excellent access to West Cambridge/Churchill College
Family
10/10
Exceptional
10 Jul 2026
Jim
Spacious room with a fridge. Staff friendly and courteous. Had a nice meal in the restaurant, skipped the breakfast. Bit of a desolate location, nothing much around in walking distance.
8/10
Excellent
08 Jul 2026
Tracey
Only concern. Room smells like cigarette smoke. Reported it to a staff member this morning but he didn’t seem to care.
Partner
8/10
Excellent
05 Jul 2026
Brian
A nice hotel with helpful staff & good food.
Partner
8/10
Excellent
03 Jul 2026
Caroline
Really good location. Park and ride into Cambridge just a 10 min walk.
We brought our dog their was lovely walks around the estate.
Partner
10/10
Exceptional
28 Jun 2026
Annie
Lovely hotel, hotel room was clean. Very comfortable bed and shower was hot. It was quiet which is what we needed after all the walking in Cambridge city. Check in was a little crazy as the receptionist was checking us and other guests at the same time. It was annoying as there were other staff members there behind the receptionist desk who should have helped. That is the only negative thing I could say about our stay. Will book to stay at this hotel again, it was very easy to get into the city from the hotel.
Partner
10/10
Exceptional
28 Jun 2026
Vanessa
Nice hotel , very clean , the rooms are a good size , nice open space . The hotel is very close to the Park & ride just a few minutes walking distance. Easy to get to the City centre .
Good customer service.
Family
10/10
Exceptional
27 Jun 2026
David
Great location And value for money!
Self
8/10
Excellent
26 Jun 2026
Simon
Well-designed hotel with a lovely interior throughout. The location is excellent too – it’s on a new development just outside the city centre, and hopping on a Voi scooter into town was quick, easy and quite possibly the most fun I’ve had obeying traffic laws. The bedrooms are also great, the breakfast buffet was excellent, and overall it’s a place I’d happily stay again.

However… there is one issue. The bar staff called time at 10:30pm.

10:30pm.
On.
A.
Saturday...

I wasn’t asking them to recreate Ibiza in 1999. I simply thought a second pint while watching the World Cup on a warm summer evening in the lovely outdoor seating area wasn’t an outrageous request. Perhaps I’m showing my age, but I’d always considered 10:30pm to be the point where an evening begins to gather momentum. Everything else was superb. Just don’t expect the nightlife to extend beyond the end of The One Show.
Self
2/10
Poor
24 Jun 2026
rose
Amenities: Broken but addressed by maintenance the following morning: toilet seat, refrigerator. Room annoyances: Fire alarm at 6:50 AM and 11:52AM, air conditioning not working.

Staff: On Monday around 7pm, staff told me repeatedly I would be able to extend. To be safe, I made a booking at the sister property (in the same building). Then front desk called at 1pm on Tuesday and told me to leave immediately. Said hotel completely full for the remainder of the week, and were even overbooked by 1. Refused to let me speak to the duty manager. I insisted given the misleading and/or lack of communication. He threatened to send someone to \"throw me out\". I insisted on staying until I spoke to a manager. Manager arrived. She apologises and offers to check me in immediately. I accept. The entire incident was completely avoidable if they had just told me the truth. Also, in a hotel with 200 rooms, being overbooked by one is not the crisis they proclaimed it to be. The likelihood of 2 people cancelling during the day was quite high. Well, people did cancel. I know because more bookings appeared I booked for Wednesday to Friday. I am writing this review from the room. That proves they did have availability at the time the told me they did not, or people cancelled afterwards. Even then, it was pretty obvious there might be a cancellation.
In sum, the front desk staff treated me as a criminal after being told incorrect information on 4 separate occasions.
Self
10/10
Exceptional
22 Jun 2026
Jennifer
Room was lovely as usual. Quiet, cool in the heat, clean
Partner
8/10
Excellent
21 Jun 2026
Tracey
Enjoyed our stay. Will definitely return.
Partner
10/10
Exceptional
16 Jun 2026
jane
Good location, great breakfast. Nice indoor/outdoor garden area for drinks.
Partner
10/10
Exceptional
15 Jun 2026
Simon
Croissants could have been replenished at Breakfast!
Partner
10/10
Exceptional
14 Jun 2026
Tom
Nice sized room for a family of 4 sharing, spotless, good AC, comfy bed, and good shower. Would stay again
10/10
Exceptional
13 Jun 2026
Vicky
Fantastic hotel, staff were really friendly and helpful. The room was lovely, although we only stayed for 1 night and had to leave before breakfast started so didn’t get to try out all of the facilities but we made use of the little coffee shop in the reception area.

The hotel is in a great location if you don’t want to stay right in the centre. There’s a bus stop outside the hotel and the park and ride is only a short walk away from the hotel. We decided to walk back in the evening, it was around a 3km walk and took around 30 mins so easily doable if you don’t mind walking.

Would definitely recommend and stay again if we visit Cambridge
Partner
2/10
Poor
13 Jun 2026
Nashmya
I’ve stayed many tomes. Due to a processing error, by stay was booked on the date I booked it rather than the date of stay.

They refused to cancel without a cancellation fee and I am out of pocket of over £80 not stayed there for that night.

I have stayed in the past, but for a residence to steal my money by not refunding or compromising and not providing the service of the money they took.

Never staying again.

I travel regularly for work, so that won’t happen anymore
8/10
Excellent
11 Jun 2026
Martha
Comfortable beds, it’s very clean en friendly staff.
Partner
8/10
Excellent
10 Jun 2026
louize
The front of house staff were super friendly and helpful. The cafe and restaurant looked clean and modern, we didn't eat there though as there limited uninspiring vegan options. No milk alternative options in the room on the tea tray. Noone wants to be going back to reception to ask for oatmilk at 10pm. A stain on the carpet was very off-putting as it was next to the chair and very obvious. However the room and lovely bathroom, was very clean.
Self
10/10
Exceptional
10 Jun 2026
Susan
Staff were very helpful the hotel was clean .The cleaners were polite and got us extra loo rolls and tea and coffee when requested. Overall we had a great stay and would recommend to our friends . Also there was a really good bus service into the city just across the road .
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Steve
Lovely location - ease of checking in
8/10
Excellent
03 Jun 2026
Ross
Nice hotel. Good restaurant in the hotel itself and a couple restaurants within the small community. There is also a grocery store close by. Cambridge is a nice 40min walk and has plenty of dining options.
Business
8/10
Excellent
30 May 2026
Mike
Nice coffee bar and pastries
Partner
10/10
Exceptional
29 May 2026
Daniel
Clean and modern throughout - great service at check in and in the bar
Friends_and_family Family
8/10
Excellent
29 May 2026
Julia
Nice hotel, quiet location, close to park & ride for easy access to city centre. It’s in a new build/eco housing estate
Surprised to have to pay £20 for parking and £18 for breakfast which was extremely disappointing for the price. (Soggy croissants, tinned fruit salad, flavourless coffee)
Self
8/10
Excellent
24 May 2026
Raja Hamza
Lovely stay and really great staff. We stayed for one night and the room was clean, comfortable and had all the expected amenities.

Location was a little out of the city but, we knew that before booking. Would stay again if visiting the Cambridge area.
Partner
8/10
Excellent
23 May 2026
Sophia
Clean, spacious room.
Family_with_children
8/10
Excellent
23 May 2026
Bill
Generally good standard for a large modern hotel. Impersonal but staff did their best to counteract this. Minor tell-tale details - my bathroom wash-basin plug didn't work, the cutlery was heavy and didn't match the crockery. Breakfast price excessive and gave a 'take it or leave it' impression, although the person in charge kindly negotiated a £5 continental breakfast that I wanted.
Self
8/10
Excellent
19 May 2026
Danielle
Great hotel to stay at whilst visiting Cambridge. Staff are friendly and accommodating. Transport links to station and city centre are great.
Friends
8/10
Excellent
18 May 2026
Dean
Guest left phone charger in room. Came back to reclaim a couple of days after stay. Receptionist said they would need to contact housekeeping. Never heard anything after that. Bit disappointing.
10/10
Exceptional
11 May 2026
Jeremy
Very quiet area on edge of Cambridge City which was good for me as I was working in nearby small towns
Self
8/10
Excellent
08 May 2026
Nikil
Excellent general stay at the hotel. Very clean and very modern only approximately five years old. Good choice in breakfast, hot and cold food. We stayed with our dog yet they did not have any dog bowls or anything. Also the Aircon was not working for many of the rooms on those couple of days which was a slight issue.
Friends_and_family Family
10/10
Exceptional
05 May 2026
Peter
Greay
6/10
Pleasant
04 May 2026
Mahesh
Room was super hot, A/C was not functioning. Staff promised to bring a fan but it never came. Toilet seat was broken. Overall middling experience.
Family_with_children
10/10
Exceptional
03 May 2026
Sergio
Amazing place!
Partner
10/10
Exceptional
27 Apr 2026
Stephen
Solid and good hyatt in an interesting new university town development. A small but good selection of shops, bars, and pizza in the square nearby, along with the hotels own bar/restaurant. Great shuttle bus to town and close to the park and ride, makes it a great place to stay and relax.
Presented good value for money on accomdation, didn't eat there.
Handy fridge in room helped too.
Partner
10/10
Exceptional
23 Apr 2026
James
Really clean and smart modern Hotel. On-site parking is really convenient however the park-and-ride is a short walk away and cheap cheaper. I’d also recommend using the park-and-ride to get in and out of Cambridge rather than the slower local buses.
Partner
10/10
Exceptional
23 Apr 2026
Lynne
Comfortable, beautiful room. Nicely decorated, doesn't feel like a chain. Friendly staff. Would definitely stay again.
2/10
Poor
17 Apr 2026
Joseph
Room was very hot with no A/C and could not open the windows. Dusty, no water, milk or at bags in the room. Car parking an extra £20 a day. Not very good
Self
2/10
Poor
15 Apr 2026
April-marie
Room was beautiful
10/10
Exceptional
04 Apr 2026
Mark
Excellent value. Clean/safe and staff all seemed friendly
Partner
10/10
Exceptional
29 Mar 2026
James
Lovely hotel, very friendly staff
Partner
10/10
Exceptional
23 Mar 2026
Richard
Can recommend this hotel. It is clean, quiet, big room, big comfortable bed, great breakfast, friendly helpful staff.
Partner
10/10
Exceptional
22 Mar 2026
Gareth
Lovely, clean room, comfortable bed and friendly staff. Parking was available under the building &, with a bus stop just across the road, access to the city centre was easy. We had breakfast on our last morning which was fresh & had everything we wanted.
Partner
10/10
Exceptional
16 Mar 2026
Ann
Nice convenient location
10/10
Exceptional
16 Mar 2026
Pamela
Housekeeping staff very friendly except one who wanted us to leave the room so he could clean, said we were ok and just needed tea/coffee etc. made us feel uneasy.

Other than that can’t fault it
Friends_and_family Family
10/10
Exceptional
16 Mar 2026
Alycia
Lovely staff, large, clean rooms and a convenient location for local buses
Self
10/10
Exceptional
13 Mar 2026
Bipin
Excellent hotel and staff - very clean with excellent shower
Business
8/10
Excellent
12 Mar 2026
Suk Man
The room is with nice deco, clean and spacious. Very comfortable.

However, the breakfast is far from standard. For example, fried eggs were as tough as rubber and I couldn’t cut them with knife, sausages were dry and also difficult to cut. I had just eaten one slice of toast and that’s it. Other food were left on the plate. Seriously breakfast needs to have big improvement.
Partner
10/10
Exceptional
12 Mar 2026
Liane
.
Partner
8/10
Excellent
10 Mar 2026
Dipen
Nice hotel, limited nearby dining. Gym not great, modern but not enough facilities.
Self
10/10
Exceptional
08 Mar 2026
Kelvin C
Beat and easiat inernet qw havw wver had in a hotel
Partner
10/10
Exceptional
03 Mar 2026
Peter
25 min walk to Churchill College, ideal as long as you have a brolley! Very good modern hotel, reasonable restaurant prices, helpful and friendly staff.
Self
10/10
Exceptional
28 Feb 2026
Tiyamike
Amazing room design
Partner
10/10
Exceptional
28 Feb 2026
Stephen
All staff were pleasant to talk to and very helpful. The room was clean and well appointed - the fridge was appreciated.
Self
10/10
Exceptional
22 Feb 2026
David
Nice hotel
Very friendly staff and easy access into the centre of Cambridge
Partner
10/10
Exceptional
20 Feb 2026
Caroline
Staff were pleasant and the room was a great size for our family with our dog. Great value for money compared to other recognizable hotel brands in the area.
Family_with_children
10/10
Exceptional
19 Feb 2026
Susan
Clean, friendly, great facilities. Delighted with fridge. Quiet area and great location for Churchill College campus, not too far from town.
Friends_and_family Family
6/10
Pleasant
18 Feb 2026
Eric
Room condition is good, but front desk was not really helpful. My room heater not working, I asked for change room, but she rejected and only send me a portable heater which was not really good
8/10
Excellent
18 Feb 2026
Hugh
Clean room and styling.
Partner
10/10
Exceptional
17 Feb 2026
Wael
Great place and better than anything, comfortable bed
Self
8/10
Excellent
17 Feb 2026
Ezequiel M
Room cleaning was not that good. Even one day the room was not clean and some cklleaning stafg were left atvthe room. Lots of opportunities to improve .
10/10
Exceptional
16 Feb 2026
Lee
Friendly staff and lovely modern hotel and room
Partner
10/10
Exceptional
15 Feb 2026
Jess
Room was great, very spacious, hotel was quiet and in a great location
Partner
10/10
Exceptional
15 Feb 2026
Michael
We had a really lovely stay at Hyatt Centric Cambridge. The staff at check in were so friendly. The bed was incredibly comfortable – we both slept so well – and the bathroom was excellent, modern and spotless. Everything felt fresh and well thought out. A really enjoyable stay and we would happily return.
Partner
2/10
Poor
15 Feb 2026
Yem
The rooms have no heating and it was cold. Was disappointed to walk into to a cold room and to wake up in a cold room. The price we paid is not worth it at all and will not be staying at this hotel again
Leisure Family
6/10
Pleasant
15 Feb 2026
Shiladitya
Great things - great rooms; great bed.
Not do great :
No one picks up the phone at reception. Parking was an issue as we got there late and the parking at the hotel was full. Although their website had guidance beforehand on overflow car park but it was an inconvenience to park there and walk circa 10 mins back.
Leisure Family
10/10
Exceptional
12 Feb 2026
David
Great modern hotel close to the city centre. Friendly efficient service and very clean rooms.
Leisure Partner
10/10
Exceptional
08 Feb 2026
Nileshkumar
Great hotel. Great location. Friendly staff. Great room. Only issue is the parking situation. The signage on the street isn’t very clear and I was fined thinking the 1st hour is free - but this isn’t the fault of the hotel but the company that runs the pay and display parking facility.
Partner
10/10
Exceptional
07 Feb 2026
Lindsay
Clean and well maintained room.
2/10
Poor
14 Jan 2026
Duncan
AirCon system continually going into fault. It was minus temperatures outside and the AC full flowing cold air. Couldn’t sleep as was far too cold.
Reception did nothing about it.
Business
8/10
Excellent
05 Jan 2026
Paul
Room was above the bar - so on a Friday night do not book room 101 - no sleep untill the very loud bar party finished after 10pm
Good bed but very hard pillows .
Very nice bar staff
Partner
10/10
Exceptional
14 Dec 2025
Paul
Staffs were great … nice hotel … clean and very tidy …. Bed very uncomfortable to hard
Partner
10/10
Exceptional
14 Dec 2025
STEVEN
Lovely hotel. Spacious, clean room.
Leisure Friends
8/10
Excellent
14 Dec 2025
Sue
We were unable to alter the heating in the room which therefore a little cold.
Toilet seat loose on one side
Partner
10/10
Exceptional
12 Dec 2025
Stephen
Friendly staff, nice room. Secure parking. Good value for money.
Friends_and_family Friends
6/10
Pleasant
08 Dec 2025
Mark
Only good thing about this hotel
Is the room
Partner
10/10
Exceptional
08 Dec 2025
Barry
Did not eat there too expensive no ale in the bar
Leisure Partner
10/10
Exceptional
06 Dec 2025
Isabelle
Absolutely loved the hotel!! Will definitely stay again. Everything was perfect.
Business Self
10/10
Exceptional
02 Dec 2025
Sultanah
Great hotel, very clean and modern. Moved over to this hotel from another which was below average. Helpful staff
Business_and_leisure Self
10/10
Exceptional
29 Nov 2025
Elisa
The room was immaculately clean and the bed was really comfortable.
All the staff were so friendly & helpful.
I would definitely stay there again
Leisure
10/10
Exceptional
16 Nov 2025
Jonathan
Stayed here plenty of times, always great.
Business
10/10
Exceptional
14 Nov 2025
Yichen
Everything is good
10/10
Exceptional
14 Nov 2025
Jennifer
This is our favourite place to stay. Spotless rooms, friendly staff and a good night’s sleep.
Partner
10/10
Exceptional
03 Nov 2025
Jessica
It was a really nice hotel with lovely rooms and area. Had a big sainsburys close which was convenient.
Leisure Self
8/10
Excellent
02 Nov 2025
Dmitri
Good overall
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Niteesh
Clean and spacious
Partner
10/10
Exceptional
31 Oct 2025
Melina
The staff was really friendly, the room is gorgeous and had brilliant amenities.
Business Self
8/10
Excellent
30 Oct 2025
MELISSA
Great hotel. But it was a shame that Hotels.com didn’t share that it was £20 for parking for the evening.
Business
10/10
Exceptional
26 Oct 2025
Richard
Staff friendly and helpful. Clean room. Comfortable bed
Self

Location & surroundings

Hyatt Centric Cambridge
37 Eddington Ave, Cambridge, United Kingdom

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Hyatt Centric Cambridge

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