Ashley Hotel

8/10

Excellent

13 Jul 2026

Anna-Lisa

Lovely little place and would stay again. Staff were lovely. Breakfast was lovely. Only thing I would say is need air-conditioning or fan as room was very hot. And no toiletries in bathroom

Self

2/10

Poor

28 Jun 2026

Hannah

Room very dated no fan or air-conditioning in room . Night staff not very helpful

Friends_and_family Family

8/10

Excellent

05 Jun 2026

David

Warm welcome from friendly staff, private parking, spotless bathroom with good size white towels and comfortable bed.

Decent breakfast including cereals, cakes and cooked.
Building itself needs a lick of paint and some updating.

Friends_and_family Friends

8/10

Excellent

01 Jun 2026

Barrie

The Ashley is good value for money, as such I was bordering on giving it an “excellent” rating, but it’s beginning to look very slightly tired in places. However don’t take this comment as a major criticism, it’s clean, it’s very close to town with a short walk over the footbridge and Jesus Green. We’ve been using the Ashley and its sister hotel The Arundel for 35 years during our jaunts to Cambridge and happy to continue doing so. A major plus at the Ashley is free parking and they’re thankfully flexible if you want to make the best of your last morning by leaving the car a short time after checking out.

Partner

8/10

Excellent

29 May 2026

Jennifer

The room was very clean with a comfortable bed and the breakfast was excellent. There was only one member of staff, Jan, who served breakfast and cleaned the rooms. She was very friendly and helpful. Loads of room for free parking. The only negative was that we were in a ground floor room and we could not open the windows! It was 33 degrees outside and was so hot in the room. Jan did bring us a fan that helped slightly. She explained that people were going out and leaving the windows open. So if you are going to book, then ask for an upstairs room.

Partner

6/10

Pleasant

17 May 2026

Rajat

Staff was friendly, place was clean but too old and rooms are small

Partner

8/10

Excellent

04 May 2026

Anilyn

Had a nice time. Breakfast was good and not far from the town centre.

Family_with_children

6/10

Pleasant

12 Apr 2026

Rachel

A bit tired but very friendly helpful staff. Room a bit noisy.

Friends

8/10

Excellent

04 Apr 2026

Denise

Hotel with parking a 15/ 20 minute walk through a park into the centre of Cambridge, on a fairly busy road but plenty of bars and restaurants nearby, staff friendly, hotel is due for refurbishment , lots of stairs so wouldn’t recommend for anyone with mobility issues

Partner

10/10

Exceptional

14 Mar 2026

Amanda

Very friendly staff. Lots of parking. Excellent breakfast.

Partner

8/10

Excellent

08 Mar 2026

Valentina

We stayed here for the Cambridge Half Marathon. Very convenient position and excellent service! Staff are amazing and breakfast was a hit!

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Diane

Lovely staff and a great breakfast

10/10

Exceptional

22 Feb 2026

Simon

The staff are always very friendly and the breakfast is good.

10/10

Exceptional

15 Feb 2026

Sharon

We were pleasantly surprised. Very friendly, exceptionally clean room, esp the bed linen. Breakfast was ceral, yogurt, croisants , muffins plus cooked english. The waitress was super friendly with great banter. Being able to park was a plus, great pub opposire, 20 minute walk to the corn exchange. The walk was very enjoyable and we crossed the river to get into the city. My husband lost the front door/ room keycard however the sister hotel The Arundel fixed , even though it was almost midnight . we will stay again. Thank you Ashley.

Leisure Partner

6/10

Pleasant

28 Jan 2026

Dave

Staff are fine, the room is very out of date , the shower is very small, shower head needed cleaning, to operate the shower it’s a good thing that I’m a strong man because to turn the thing on was very difficult

Business

10/10

Exceptional

24 Dec 2025

Piers

A lovely place, friendly staff and a wonderful vegetarian breakfast.

6/10

Pleasant

11 Dec 2025

Louise

It was ok for one night. A little outdated.

10/10

Exceptional

11 Dec 2025

Darrell

Lovely room, friendly staff and peaceful nights sleep.

Friends_and_family Family

4/10

Poor

02 Dec 2025

Hadley

The room was ok, fairly spacious but dated. For some reason the breakfast was closed at 0850 so I knocked on the door. The chef then told me breakfast was over because it finishes at 0930 (it's only 0850) and then went back into the kitchen. So I had a bed but no breakfast

Self

8/10

Excellent

29 Nov 2025

Megan

If you’re visiting Cambridge with a car, stay here! Nice hotel, lovely staff, delicious breakfast and free parking. Leave the car and walk into town. Perfect.

Leisure Family

8/10

Excellent

26 Nov 2025

Mr Kieron

Was good for a nights stay. Breakfast was good aswell too.

Partner

8/10

Excellent

17 Nov 2025

AUNG

Staffs are helpful and friendly. Distance from Cambridge university is convenient.

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Mark

Breakfast was freshly cooked. Good parking area out back. Shower good.

10/10

Exceptional

19 Oct 2025

NAN JIANG

We had a wonderful stay at the property. Initially, I felt apprehensive after reading the negative reviews about the unattractive window corners and the old building, which turned out to be true. It's also accurate that there was no one available to assist us when we arrived before check-in, so I definitely recommend not arriving early.

However, I think many of the travelers who left bad reviews may not have experienced staying in London before this property. After staying in a cramped, tiny hotel room in London with a shared bathroom, this Cambridge hotel provided us with a spacious, clean room featuring a private bathroom, large windows, and all the accesories of a three-star hotel.

The included breakfast was a delightful surprise! Although the building is quite old, the breakfast dining room seemed recently renovated— it was clean and elegantly set up. With a great menu offering unlimited juice, croissants, and coffee or tea, it easily felt worth £15 in London. It was one of my best hotel breakfast experiences, and it cost almost the same as our tiny London hotel. Overall, we were very happy with our stay!

Leisure Partner

8/10

Excellent

19 Oct 2025

Carol

Hotel was placed within easy walking distance of the centre of Cambridge. There is free parking behind the hotel. The bedroom was clean and well furnished, very comfortable bed. The en-suite was very small, and the shower was hot and powerful. The breakfast was freshly prepared, and served in a well presented dining area.

10/10

Exceptional

19 Oct 2025

KImberley

Lovely stay in Cambridge and the Ashley Hotel was a perfect location just outside of the city centre

10/10

Exceptional

28 Sep 2025

SUM KI

Breakfast was great.
Friendly staff.
Restaurants nearby.
CoOp is just opposite to the hotel, so convenient.

8/10

Excellent

19 Sep 2025

Tony

Excellent location

Fantastic service from the two sisters, who couldn't do enough for you, at breakfast.
Excellent location, close to city centre and with free carpark.
The only complaint I have is on arrival I was told I had to pay £15 as I booked \"through a third party, but this will be refunded straight away\". Sadly this was not the case. I know it was only £15, but unhappy that I was lied to! Is this one way of management getting more money out of people? I have tried to get this refunded unsuccessfully.

Friends_and_family Friends

6/10

Pleasant

16 Sep 2025

Grant

Good location & staff was excellent, but the room we rented needed repairs.

Leisure

4/10

Poor

15 Sep 2025

Yvonne

Staff were wonderful. Breakfast was good. Room was clean but very outdated. Toilet would not flush properly. Room was very Hot at night and that was in September and very cool temps outside. I would not stay there again.

Leisure Friends

8/10

Excellent

12 Sep 2025

Mr Frank P

Ashley Hotel, Cambridge

Staff friendly & breakfast excellent
Occupied a twin bed room, front ground floor. Clean & comfortable, minimal road noise

Good shower, decor bit dated but brilliant

Friends_and_family Family

6/10

Pleasant

16 Aug 2025

Clive

It is very central and has parking but a bit run down - breakfast was ok but breakfast staff were nice

8/10

Excellent

15 Aug 2025

John

Friendly staff, excellent Full English breakfast. Careless on check-in, key cards activated for only one day. We were locked out on second day, but receptionist was present and came to the door. Check your card, receptionist goes home about 10pm, panic call to their main hotel (The Arundel) would be needed.

10/10

Exceptional

13 Aug 2025

elliott

lovely decor, nice quiet hotel

Business_and_leisure Friends

6/10

Pleasant

28 Jul 2025

Amelia Jane Delarosbel

The staff were kind and accommodating, especially Laila.

10/10

Exceptional

28 Jul 2025

JOHN

Great location. Nice little hotel with plenty of parking and lovely breakfast.

2/10

Poor

19 Jul 2025

Julia

The only thing I liked were the sheets and towels were clean. I don’t mind it being old and needing an update but dirty is another thing. When arriving I was shocked at the outside condition. Then you cannot get in until 3 as the hotel is locked with no receptionist. The breakfast was ok but felt sorry for the waitresses as so busy and obviously under staffed. Would never stay here again

2/10

Poor

12 Jul 2025

Christopher

We reserved a two night “non-refundable” stay here in July 2025. After checking in to room 9, we discovered: 1) the toilet wouldn’t flush, 2) the shower drain was clogged and pooled up, and 3) one of the sink’s faucet handles just fell off. After calling the front desk and asking for a different room or repairs to these issues, we were told that they couldn’t help us. After only 2 hours, we decided it was not an acceptable room for our family of 3, booked a new hotel, and checked out. Even though the Hotel Manager agreed that the room state was unacceptable, this property will not refund us for our stay, claiming it was a “non-refundable” booking. They failed to provide the facilities we paid for, yet still charged us even though we didn’t stay there. This establishment severely lacks integrity.

Leisure

8/10

Excellent

28 Jun 2025

Rachel

Room was nice, staff very friendly and helpful, bathroom could of been a bit cleaner. Breakfast was good

Friends_and_family Friends

8/10

Excellent

28 Jun 2025

Roy

Great hotel for the price. Dated yes, but clean. That’s what’s more more important.

Partner

10/10

Exceptional

20 Jun 2025

Sue

Clean comfortable rooms and decent bathrooms, with parking and breakfast (super-friendly waitresses) all for less than the Premier Inn was charging.

Leisure Friends

6/10

Pleasant

20 Jun 2025

Mrs. Christine

very helpful cleaners. Friendly customer service from them but not from management

Partner

4/10

Poor

14 Jun 2025

Ahmed

We spent two days there The weather was very hot and you cant open the windows in the property , there is a very small helpless fan that was not enough at all

Business Partner

10/10

Exceptional

12 Jun 2025

Anthony

Hotel is in a time warp from 1990's. Room nice, decor was outdated. Great location to walk into centre of Cambridge along River Cam and parks. Highlight was the two sisters who run the breakfast and house keeping. So friendly, fun and accommodating.

Leisure Partner

8/10

Excellent

30 May 2025

Kim

The triple room was spacious and comfortable.
The cold water tap did not work at the sink - but getting water from the bathtub was no big problem.
A very nice cooked breakfast and very nice staff!

8/10

Excellent

20 May 2025

Marie

Check-in process was confusing. Ashley hotel has a short check-in window; late arrivals have to check in at its parent hotel.

Complimentary breakfast was nice. Breakfast room was so inviting, and the breakfast service staff were a highlight due to their warmth and friendly manner.

Partner

10/10

Exceptional

20 May 2025

howard

Spot on

Great value, great location, parking on site, lovely greeting, good breakfast
Dated decor but clean and honest

Partner

8/10

Excellent

18 May 2025

Peer

Good location and parking. Friendly staff.

Partner

10/10

Exceptional

15 May 2025

Kevin

A great base to stay to explore Cambridge from

We thoroughly enjoyed our recent stay at the Ashley Hotel. Although externally and to a degree internally it is a little tired and dated, our room was clean, the bed comfy and the shower excellent with plenty of hot water. The full english breakfast was a treat to look forward to and the serving staff extremely pleasant and helpful. Parking within the grounds was plentiful and free and the walk into central Cambridge only took 15 minutes via pleasant parkland paths. All in all a great place to stay if visiting Cambridge.

Partner

8/10

Excellent

21 Apr 2025

wendy

We were a bit dubious when we first saw the outside but the interior was bright and clean. The staff were very friendly and helpful. Lots of choice for breakfast.
Ideal location for Cambridge city centre - a pleasant 20 minute stroll through the park ( or catch a bus from the front of the hotel).We would definitely stay here again.

Partner

10/10

Exceptional

13 Apr 2025

Julie

Nice & clean,friendly owners & staff,fab breakfast & variety,value for money

Leisure Partner

10/10

Exceptional

06 Apr 2025

Michael

The staff were very helpful and very friendly.
The room was a good sized. Very clean.
Breakfast itself..couldn't find fault with.
Thank you Ashley Hotel for a great stay.

Leisure Family

6/10

Pleasant

03 Apr 2025

ian

Stay was fine, good breakfast, rooms looked super clean and neat. Trouble is I got plastered with some kind of bed bug bites !

8/10

Excellent

28 Mar 2025

Moira

Ashley hotel

The hotel was clean and generally comfortable but it is definitely in need of decoration and refurbishing.
It seemed unusual that there was no staff resident outside of a few hours a day though.
The breakfast was good and the staff who served us were excellent.

Partner

10/10

Exceptional

16 Feb 2025

Mark

All good

Leisure Self

10/10

Exceptional

31 Jan 2025

Joan

The property is older but overall well maintained and clean. It was well heated. Free parking and breakfast included made it good value for money. I had a good sized room - clean with small ensuite bathroom. My room was at the back of the property and fairly quiet . All the staff were very helpful. Breakfast was good. Good pub across the road.

Leisure Self

6/10

Pleasant

27 Jan 2025

Stephen

Loved the parking. Room was small. Breakfast was fine - nothing special. A little further from central area than I thought. 20 minute walk.

Leisure Family_with_children

10/10

Exceptional

19 Jan 2025

Anthony

Great location

Nice room friendly staff excellent breakfast near town centre and restaurants

Partner

10/10

Exceptional

11 Jan 2025

Tina

Excellent value for money.

Brilliant location, just a stroll along the river into the city, and over the road from The Portland Arms, convenient for staying after music gigs. Very large airy room (room 1) with powerful hot shower and comfy bed. Lovely hot breakfast and varied cold offetings. Polite waitresses.

Partner

8/10

Excellent

15 Dec 2024

Penny

Staff were amazing, but heating wouldn’t work in room and kettle wouldn’t boil unless holding switch, but very friendly staff and good service

Friends_and_family Friends

6/10

Pleasant

15 Dec 2024

Kevin

Average at best, not the worst.

Well, it's one of them ok-ish reviews for the reasonable cost of the stay, here are the main points to be aware of/be happy about:
Free parking, always good and in walking distance to town via the waters edge, a nice stroll.
A nice pub opposite for a drink and a full menu if required, quite pricey but nice.
The building and it's decor is tired at best.
The cleanliness is below average, the shower area isn't great shall we say!
The shower water was powerful and hot and the radiators did a good job on a cold day/night.
The bed was clean sheeted and comfortable.
Whichever staff member came into the building at 6am-ish and announced at the top of his voice 'Morning' to another staff member, clearly doesn't care about waking up the patrons on that same floor, very inconsiderate!
In my mind that was the person in the kitchen who was funny about the breakfast! (See below, I could be mistaken).
The breakfast is fine but they are tight on what you can have, for example, if you pass on the bacon and ask for both scrambled AND a fried egg, forget it!
Seems to me that if you're at least a couple, say yes to everything you need in total and swap between yourselves, save the awkwardness!
The young waiter and lady were nice and friendly at breakfast though.
So, it's one of them, you kinda get what you pay for but would prefer you paid a bit more!
Hope this honest review helps you consider if a stay here is for you or maybe not.

Partner

10/10

Exceptional

11 Dec 2024

Rachael

Excellent staff. Quiet, clean and enjoyable

Leisure Family

4/10

Poor

07 Dec 2024

Julie

It’s a very good location but the hotel needs a lot of updating the bathroom was not good at all.

Leisure Family

6/10

Pleasant

06 Dec 2024

John

The hotel is a little dated the staff were friendly and helpful.
When I came to check out reception was closed and is every morning, so getting a receipt even after messaging was impossible.
Good parking.
Not sure I would stay again.

Business Self

10/10

Exceptional

21 Nov 2024

Anne-Marie

The room was very spacious and confortable. The breakfast was excellent.
No bad remarks

Business Self

8/10

Excellent

20 Nov 2024

Peter

Good but shower head was very dirty and in need of a clean.

Business

10/10

Exceptional

17 Nov 2024

Gary

Friendly staff, spacious room, excellent breakfast

10/10

Exceptional

17 Nov 2024

Mary

Very large comfy rooms , bathroom good size window blind needed replacing, otherwise clean

Leisure Family

8/10

Excellent

15 Nov 2024

Jillian

Comfortable and great location

Great location with good pubs and restuarants nearby. 15 to 20 min walk into central Cambridge. Great breakfast, rooms comfortable with tea and coffee facilities. Needs ablitle bit of updating but it was clean and good space. We would stay again

Partner

8/10

Excellent

11 Nov 2024

Catarina

Breakfast staff rules!

Breakfast staff were absolutely amazing, worth the stay!
Hotel was an Victorian experience!

Business

4/10

Poor

29 Sep 2024

Carole

We got there a little before 3 PM. There was NO reception. The whole thing was closed. We were lucky the nice maids helped us get our luggage in and let us use the restrooms.
Management is TERRIBLE. Maids who also do the breakfast service were VERY helpful through all our stay. Breakfast was ok. Heating was terrible. It was 15 degrees outside and we barely got heating. Wifi was sketchy. We had to change rooms. We ended up in a room with just a tub. No shower.

Partner

10/10

Exceptional

25 Sep 2024

W k

Will come back again

Staff was so nice especially breakfast ladies! Thanks for your charger socket🙏🙏

Business

8/10

Excellent

22 Sep 2024

Sean

Room a bit dated, however all clean and comfortable . This is a sister hotel to the Arundel 10 mins walk up the road. The reception has limited opening times but this wasn’t a problem as the staff at the Arundel were very accommodating especially as I was early for check in. All in all good.

Friends_and_family Friends

10/10

Exceptional

21 Sep 2024

Lilian

Suited our needs

4/10

Poor

20 Sep 2024

Verified traveler

Pretty poor experience.

The only thing that saved it from 1 star was friendly team of housekeepers who did what they could and a good breakfast.

The hotel is owned and managed by Arundel house down the road and is due to be redeveloped and it shows . Highlights include being put in the top floor and being refused a move when we had a baby despite there being ground floor rooms available, a TV that didn't get signal for the majority of the channels, the overhead shower didn't work because of low water pressure, a management team that is only on premise 1pm-9pm in theory but they closed the reception early when I went to use them, a refusal for change the mugs in our room for clean ones during a 3 night stay. And pre check-in the reception team don't respond to messages in that hotel.com app (except from an attempt to charge 18gbp a day for parking when it's listed as free)

Friends_and_family Family

10/10

Exceptional

15 Sep 2024

Janet

We had a lovely stay at this hotel, great breakfast, great location walkable to get to river and city centre. Clean room, nice comfy bed and quiet location. The hotel itself could benefit from a little refurbishment but it didn’t affect our stay.

Leisure Partner

8/10

Excellent

12 Aug 2024

Frank

Comfortable room. It was on the top floor and it was a lot of stairs. Beds and room was comfy. Bathroom plumbing was useless flushing required several goes.
Breakfast was great.
Parking convenient staff nice and friendly and the location walking distance to most things.
We will stay there again but on a lower floor not the top floor 😎

Leisure

8/10

Excellent

06 Aug 2024

Janis D

Old but Comfortable

The downstairs reception and breakfast room were upsated and very clean. Unfortunately the room i stayed in, although very comfortable was in need of updating. There was a sign showing plans for a new hotel on the site as the current building is very old. Staff were lovely and very helpful.

6/10

Pleasant

22 Jul 2024

Glen

There was no front desk reception at the Ashley Inn and we did not receive and email with instructions where to collect our keys until the next morning. Fortunately, there was a speaker system, but it was terribly difficult to understand due to the static.

The beds were acceptable and the space was adequate. Unfortunately, the toilet did not flush properly so we had to pour water into the bowl and force a flush.

The breakfast was quite nice and the staff serving were lovely.

Leisure Family

6/10

Pleasant

16 Jul 2024

Verified traveler

great location & breakfast, average accommodation

Limited registration hours although you can communicate with its sister hotel Arundel House through the doorbell. No concierge, no baggage storage; no lifts and narrow stairways. It looks like it is being updated, but room 4 was dated (although furnishings in good condition) and clean (but the tiny shower stall needs a deep cleaning). Free parking, although I’m not sure if there is enough for everyone if the house is full. Like any old house, lots of creaking sounds from other guests. Great location for walking through Cambridge - close to several nice pubs. Breakfast was outstanding with great service from the staff - pretty much a fully cooked hot English breakfast plus extras like yogurt.

Partner

10/10

Exceptional

13 Jul 2024

Deborah

The double room had plenty of drawers and a wardrobe. It was spacious. Room was clean and bed comfortable. Breakfast was full English with plenty of options.
The only down side was the shower could have done with an upgrade.

Leisure Partner

2/10

Poor

13 Jul 2024

Verified traveler

Never again!

Non working shower, unhelpful staff except for a couple, tv on wall at side of bed, dated decor, unable to speak to manager very run down accommodation

Partner

2/10

Poor

06 Jul 2024

Gilberto

Took the money and gave the room to someone else

money was taken from my credit card and the hotel did not give me a room although I had a valid confirmation.
No refund and no sign of compensation. One of the most horrible experiences I have ever had.
I am surprised this can still happen in 2024.

Friends_and_family Family

2/10

Poor

02 Jul 2024

Diego

This hotel should unlisted from Expedia, the hotel smell bad, the bed was terrible, no shower in the room.

Leisure Family_with_children

8/10

Excellent

01 Jul 2024

N

Good location, parking, easy walk to Cambridge

The hotel is in a good location, easy walk into Cambridge. Good parking. We were in room 3 and yes, you can hear the front door closing so maybe a quiet closing mechanism on the door would be useful but also other guests being considerate if coming in late at night/early morning would be nice! The room needed a little updating and a hoover and maybe soundproofing but we slept well. Breakfast was good, the staff were lovely. We were asked at breakfast if we wanted our room serviced as it stated in the room that due to staff shortages this couldn’t be guaranteed.
A planned extension is advertised outside the hotel, hopefully they’ll have more staff if this goes ahead to have a full time reception and cleaning team.

Partner

8/10

Excellent

27 Jun 2024

Verified traveler

Ok for the money. Free parking

Was ideal for short stay in Cambridge. Booked for graduation stay. Had to collect key from another hotel which was a drive away so not very convenient.
Room was very hot no air conditioning or fan and noisy road if windows opened.
Good to have separate toilet and bathroom in our family room. Good car parking. Difficult to navigate once inside. Great breakfast.

Friends_and_family Family

10/10

Exceptional

22 Jun 2024

neil

No problems lovely stay

Business

2/10

Poor

31 May 2024

Verified traveler

Not sure

We were placed in room 3 which is upstairs near the door. It was not dusted and all surfaces were dirty including the kitchen phone, the tea sets and the bathroom sink. The room is very noisy as people go in and out of the hotel slamming the front door and speaking loudly even at 2am. The positives are the parking and the location near the park and walking into town. If there’s a way of asking for a refund, we would have.. A relaxing weekend away was ruined for us!

Partner

6/10

Pleasant

25 May 2024

NITIN

1 No reception 24hrs so limited support provided
2. Due to pt.1, service was not good. Missing face aand bath towels. When called their reception (which is in the other Group hotel nearby), the support staff refuse to provide it in the evening time. Jad to wait till next morning for it.
3.Breakfast was with good options
and good breakfast staff.
4.Room 4 is not well planned, TV on the side wall not opposite to the bed.
5 They too refundable deposit but never explained the purpose of it..bit weired for good hotels to do it.

Leisure Family

10/10

Exceptional

05 May 2024

Gareth

Really good location to walk into city centre. Really clean, great cooked breakfast, parking.

Leisure Family

10/10

Exceptional

30 Apr 2024

Barbara

Check in went smoothly with a lovely Iranian lady, she was very kind and helpful!
The double room we were given was a good size with tea and coffee making facilities, and it overlooked the river and park, the room was warm and everything was clean, the bed was comfy, so no complaints about the room at all.
All staff was lovely, polite and helpful!!!
We really enjoyed our stay at the Arundel House Hotel and will no doubt be returning!!!

Family

6/10

Pleasant

19 Apr 2024

Kirsty

The hotel is perfectly serviceable, but there is little that is modern or special (and this is reflected in the price). Reception and breakfast staff were lovely, but reception is only open between 3 and 9pm. Soundproofing between rooms is poor. It's a lovely walk along the river into the centre of the city.

Leisure

10/10

Exceptional

18 Apr 2024

Kerry

Good value for money, good breakfast, excellent location for walking on to city shops.
Staff very friendly.

Partner

10/10

Exceptional

11 Apr 2024

A

The ladies serving breakfast were lovely and friendly.
The beds were very comfortable and the room well kept.
The hotel is in a good position for walking into the city centre and has good parking.
A choice of tea and coffee instead of a ready made pot for breakfast would have been better, but this is a minor issue.
Meals at the pub across the road are good.

Friends_and_family Family

6/10

Pleasant

25 Mar 2024

Jemma

Poor room allocation

The room itself was comfortable and spacious, all amenities present, the breakfast staff welcoming. But, a school group was present in the hotel and staying above us. They had very loud gatherings in the room above both nights until late, and as such sleep was evasive. At one point I had to go to the room and ask them to stop because there was no receptionist to ask for assistance at this hour.

Friends_and_family Friends

10/10

Exceptional

24 Mar 2024

CHRIS

Cambridge holiday

Stayed 5 nights and made to feel at home by the 3 ladies who looked after us. Had a large room with a bay window overlooking gardens which was great. Perfect spot 20 minute walk through parks from Cambridge city centre

Partner

2/10

Poor

23 Mar 2024

david

brief stay

smelt of mothballs
walls had damp stains

Business

8/10

Excellent

06 Mar 2024

Thomas

The room was good and has everything you need for a short stay, if maybe a bit dated. One challenge is that I could hear every footstep from the room above. The room was tidy but things such as the cups and kettle had dust on them and there was some hair left for me in the shower. One thing I will say was that the staff at breakfast were great and couldn't do enough for you. Overall, a good short stop in Cambridge.

Business Self

8/10

Excellent

25 Feb 2024

Grant

The staff were great, the rooms were clean. Not a modern hotel but a comfortable hotel, we would stay again

Leisure Family

8/10

Excellent

25 Feb 2024

Sarah

Staff friendly.. on-suite a bit cosy, needed some tlc.. didn't feel I could use the shower ( a bit grubby).. other than that the rest was ok.. breakfast was good.
We could hear people coming in at night, and in the rooms either side and above..

Leisure Partner