Name: The Hobson Cambridge By Adina
Address: St. Andrew’s, 42-44, Cambridge, CB2 3AS, GB

8/10

Excellent

18 Jul 2026

Alberto

The staff is excellent. The facilities are in a transition period. Hopefully the hotel will be in shape soon enough/

10/10

Exceptional

11 Jul 2026

Trysa

The staff at this hotel were very helpful. The front desk was wonderful and the reception area is nice and cool and air-conditioned. The hotel restaurant had good food, although the menu was not that clear.
It is a beautiful hotel, and the restaurant is in an inner courtyard, which is very lovely.
The trade-off was that this was a little bit far from the university and the places that we wanted to be walking around. Wouldn’t have been a big deal, except the weather was very hot this week so walking took more of a toll.

Partner

10/10

Exceptional

08 Jul 2026

Giavana F

It was a really great experience overall. The staff were helpful and attentive to needs. The check-in/check-out process was pretty smooth. the rooms and property were modern, clean and overall great. Location is perfect, being right on one of the main roads, but still having a bit of \"hiddenness\" was a boost. It didn't feel noisy being on the main road either. Food places are everywhere in Cambridge and particularly around the hotel property. It was my 5th visit to Cambridge and first time here, actually first time knowing about the property, and I was so pleased; it's definitely on my list to check out next time.

Self

10/10

Exceptional

08 Jul 2026

Adam

Clean and modern rooms. The location is only 18 min walking distance to the train station and close to all local attractions. We enjoyed our one night stay.

Partner

6/10

Pleasant

03 Jul 2026

Florence

The hotel is brand new and well located. But I found the service lacking a bit. There was no-one at reception when I arrived to check in. The receptionist showed up 5-10 minutes later. Throughout my stay the receptionist was on the phone constantly and barely said hello. There was a fire alarm the next morning at 7am in my room. I barely got an apology for what was actually a \"test\". Then I complained about the tub which is extremely slippery and dangerous to get in and out. Was told there were no non-slip mats anywhere in the hotel, only fabric ones. I thought the receptionist would have one delivered to my room. But no-one showed up. The WC by reception was quite dirty. The best experience was the breakfast where the staff was lovely. The rest was pretty disappointing. One note is that they only service the rooms every 3 days unless you ask. So don't be surprised if the bed is unmade. In summary, this is a fairly expensive hotel but the service is not up to scratch.

10/10

Exceptional

01 Jul 2026

Jessica

We had a great stay at the Hobson, the rooms were immaculate, the staff were super friendly and the bed was sooo comfy. It’s also in a great location, just a short walk from the city centre. Would definitely recommend staying here!☺️

Partner

10/10

Exceptional

28 Jun 2026

Richard

We mini-mooned at The Hobson and had a such a good experience we booked an extra night! Beautiful buildings, rooms and wonderful service. Chris behind the front desk couldn't do enough for us, taking pictures of us in our wedding finery in the impressive setting and making us feel very special. The restaurant is reasonably priced for such high-quality food. Try the octopus!

Partner

10/10

Exceptional

26 Jun 2026

Dennis

Everything was great. The property was new and very clean and modern.

Self

10/10

Exceptional

21 Jun 2026

Brad

The only negative we had was the techie light switching. Just too complicated. One light> one switch per room. Make it simple.

Family

10/10

Exceptional

14 Jun 2026

Amar

The hotel has only been open about 6mths. The room was spacious and clean. The bathroom was just like brand new. Shower was powerful.
The location is prefect for exploring Cambridge, only about 5-10 mins walk from the centre but the design of the rooms shelter you from any noise from the main road.
Staff were extremely friendly, helpful and professional.
The only disappointment was the breakfast, having pre paid for breakfast, found out they only offered a very limited cooked options (fried eggs, bacon, mushroom and tomatoes). If you wanted any of the other cooked options, they were extra.
Having said that I may have misunderstood what the pre-paided breakfast included.
Overall highly recommend this hotel. Great location, beautiful building and professional staff.
Nearly forgot to mention the relaxing and beautiful restaurant/bar area.

Partner

8/10

Excellent

13 Jun 2026

Chris

Rooms were great. Front desk staff very helpful. Restaurant staff ..not enough of them. So slow. Waited 30 mins for a drinks / food order ...gave up and went elsewhere.

Self

8/10

Excellent

08 Jun 2026

Marie-Ellen

Beautiful building, lovely room, clean and spacious. unfortunately the underfloor heating in the bathroom would not turn off, we had the air con on 16 in our room the entire stay however our room was still very warm and the bathroom unbearable. Reception stated this is an issue they are aware of but don’t know where the heat is coming from, maybe that room should be closed until it can be fixed.

Partner

10/10

Exceptional

06 Jun 2026

Hafiz

Very friendly and helpful staff.
The hotel itself is a recent, sympathetic renovation of a historic building.

Partner

2/10

Poor

01 Jun 2026

Jackie

We struggled to get even the bare minimum of service during our stay. We had to ask several times just to get clean towels and have our rubbish bin emptied, but nothing was done. To make matters worse, the breakfast was absolutely not worth the price. The hot food choices were slim (or cold food for that matter) and the staff struggled to keep them replenished. Everyone ended up standing around just waiting for the next batch of food to be brought out.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Stewart

Welcoming staff, lovely room, great location, would certainly stay here again

Partner

10/10

Exceptional

31 May 2026

Nicholas

Central location. Easy transfer from Trumpington Park & Ride.

Easy check in. Comfortable room 201. Breakfast good, although not always easy for the staff to manage and maintain.
2 pay points in Oz & Isle would help service.

Room 201 underfloor heating kept switching on. Bath was slippery when showering.

Thank you for looking after us.

Friends_and_family Family

8/10

Excellent

25 May 2026

Ian

Very cute converted police station near to the city centre. Nice clean and amenable rooms. The restaurant and bar is an. A lovely atrium.

Partner

10/10

Exceptional

04 May 2026

Erin

Lovely new hotel in renovated, historical surroundings! My room was gorgeous, the shower was large and had really nice product, the staff were helpful (although there was some confusion about how often the room got cleaned and it if was possible to request a greater frequency). Note: they need to staff more people for the restaurant. It's a beautiful place but if there's only one person managing orders, billing, and the espresso bar, they're going to be stressed. That's not the staff's fault, that's a matter of management.

Self

10/10

Exceptional

04 May 2026

Libby

Fantastic

Partner

10/10

Exceptional

27 Apr 2026

Richard

Room was amazing and facilities in the room excellent. All rooms have a mini kitchen area with microwave and cutlery.

2/10

Poor

22 Apr 2026

Jonathan

The room I had on the second floor is in the eaves, so I had to be bent over to walk around the bed. As a result, I injured my back. In addition, the room was incredibly overheated, but I couldn’t close the open window because the toilet smelled absolutely horrible.
I will not be staying here again.

Self

6/10

Pleasant

02 Apr 2026

Mark

Asked to have the room serviced but, when we got back, it hadn't been.
'Can you clean it and give us new towels etc?'
'No'
But they did offer us breakfast as compensation.
The coffee is fine.
The continental is poor, no fruit salad for instance... whole apples. bananas and tangerines instead.
They can't warm up the pain au chocolat or croissants.
Hot breakfasts:
The plates aren't warm.
The fried eggs are quite rubbery by the time you get down there.
Same with the sausages and bacon.
The bread (good sourdough) is sliced in half so that you need the tongs to get it out of the toaster.
Metal tongs...
Where have I read that metal tongs in a toaster with the power on, even if the timer switch has run its course, is a really bad idea?
Oh yes, every Health & Safety briefing you've ever experienced.
And the person, nominally, in charge of the breakfast room is too busy looking at her phone to care...
We think there must have been Northerners in the room above ours as they seemed to clog dance most nights as we got ready for bed... till quite late...
Excellent location though.

10/10

Exceptional

22 Mar 2026

N

Excellent, polite well informed staff. Clean comfortable room, great amenities

10/10

Exceptional

10 Mar 2026

Riccardo

Nice hotel, nice rooms.

10/10

Exceptional

08 Mar 2026

Tanmay

I took a single studio room for a night. It was perfect for a single person, yet cleverly equipped with all the usual amenities one would expect. The staff were friendly, and I especially appreciated their late checkout policy. Although I didn’t get the chance to dine there, the breakfast looked pretty good. And all of this for a pretty reasonable price. The only thing that bothered me was the heating/cooling- it was concentrated in a narrow area, and not the most effective.

Self

10/10

Exceptional

28 Feb 2026

Dominic

Staff were very polite, the hotel was immaculate and the room was clean, tidy and very well presented and equipped.

Business

4/10

Poor

26 Feb 2026

PAUL

Booked a one night stay for a theatre trip, however the bar/restaurant area was 'out of bounds' to guests as there was a private function going on! If we had been told this at time of booking we would probably have gone elsewhere. When you're paying nearly £200 a night you expect to be able to access everything the hotel has to offer - particularly as this is a key feature of the hotel.......

Partner

10/10

Exceptional

30 Jan 2026

Dylan

Great location and excellent breakfast.

Friends_and_family Friends

10/10

Exceptional

28 Jan 2026

Hannah

Amazing stay!!!! Will rebook again and again

Friends_and_family Family

4/10

Poor

18 Jan 2026

Deborah

I'd booked this weekend for my boyfriend's birthday. Great location, small room, clean other than a hair in the shower upon entering. Shower was terrible, had to use the hand attachment which would make hair washing tricky. Toilet constantly trying to fill up (did mention shower & toilet to receptionist, but there was no improvement). I'd also asked for something to be left in the room for my boyfriends birthday & exoected to pay, but this was nlt done.

Partner

10/10

Exceptional

16 Jan 2026

Peter

Great check in experience. Got there before 1pm and my room was ready. The staff ran through all I needed to know about the hotel and virtually took me to my room.
The room was clean and comfortable, which had a small kitchenette. Nice to have a Nespresso machine, great touch. I had a great nights sleep in a lovely bed, what more could you want. The shower was easy to use even for me! You push a button and works! Brilliant.
The building itself is stunning, especially the restaurant/bar which has lots of history. All the staff there are so helpful and kind, I’ll be coming back that’s for sure.
I highly recommend this hotel.

Leisure Self

10/10

Exceptional

02 Jan 2026

Charlotte

The room was lovely and clean. The hotel was such good value for money with excellent service in the hotel and ba!

Leisure Family

2/10

Poor

01 Jan 2026

Cameron

I would not recommend this hotel despite the building itself being quite nice.

On arrival, the hotel’s systems were down, which meant we had to wait a significant amount of time just to check in. Once we finally accessed the room, it was immediately obvious that it had not been cleaned at all. There were multiple hygiene issues, including used items left behind and a bathroom that was clearly still in use by the previous guest. It was completely unacceptable and not fit to stay in.

When I went back to reception to raise this, I then had to wait again for a long time to speak to a manager. No alternative rooms were available, so we had no option but to leave and find accommodation elsewhere at short notice.

While the building looks good on the outside, the overall experience highlighted serious operational and management problems, particularly around basic cleanliness, room turnaround, and handling issues when things go wrong. For those reasons, I would not stay here again or recommend it to others.

Partner

6/10

Pleasant

22 Dec 2025

Hannah

The hotel was fine.

Partner

10/10

Exceptional

20 Dec 2025

Andrew

Clean room a bit cosy but still very nice. Light switches electronic so lovely to look at but temperamental. Only been open 3 weeks when we arrived The staff had a few teething problems to deal but all lovely. Overall v good great location and would stay again

Partner

8/10

Excellent

15 Dec 2025

Jamie

Good location and lovely property
It’s a new venue and unfortunately they still have some teething issues . Had to get 4 different keys ,lift not working and leak in reception which unfortunately has ruined a lovely oak table.
Room was great though well laid out and had everything you needed including kettle coffee machine microwave and clothes steamer.
We would stay again

Leisure Family

4/10

Poor

14 Dec 2025

Ismael

I had really high hopes for our stay at this new Cambridge hotel… as the Instagram stories /website looked fantastic; which perhaps made the reality all the more disappointing!

We arrived on the 12th December. Cambridge was as usual, beautifully decorated for Christmas.
The Hobson, No tree… in fact, not a single decoration in sight. The receptionist response, “ we’ve been too busy to think about Christmas”.

Not the response expected when arriving for a festive stay and a real disappointment when walking past other hotels it was clear had made huge efforts to make their customer’s experience the best positive with some beautiful decorations. Not the Hobson!

On check in, the staff appeared inexperienced and dismissive. Zero information about the hotel, restaurant/breakfast options/times etc, check out, Wifi. literally nothing!
The only input from them was a demand for money for a room that I had already paid for in full, and was made to ‘prove’ that I had paid prior by showing them a copy of my Expedia receipt. Rude and unprofessional.

The room, although appeared clean in principle, had 2 chocolate wrappers on the floor!! Their mere presence makes you question how well cleaned it ‘actually’ was where staff cannot be bothered to clear up wrappers!

Check out was a shambles. The couple in front of us simply wanted an invoice printed. Almost 30 MINUTES later, the staff member was still floundering with no invoice printed out.
A shame. Promised so much. Delivered so little

Leisure Partner

10/10

Exceptional

12 Dec 2025

d

location, cleanliness, comfort.

Self

10/10

Exceptional

09 Dec 2025

Sunny

Nice rooms, friendly staff.

10/10

Exceptional

03 Dec 2025

Stanislav

Excellent place

Self

10/10

Exceptional

25 Nov 2025

gordon

What a great new hotel, must give it try

Business

10/10

Exceptional

14 Jul 2026

Finn

Fantastiske omgivelse, god mad - kan varmt anbefales

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Else

The breakfast restaurant had some issues with filing up the food. And only one Coffee machine did create a line

Partner

10/10

Exceptional

17 Jun 2026

Barry

A beautiful little boutique hotel with a great central location

Partner

10/10

Exceptional

13 Jun 2026

jorge

Adorei a hospedagem de três dias.

Self

10/10

Exceptional

18 May 2026

Lena

Virkelig smukt hotel med flot bevaring af den originale bygning. Meget serviceminded personale. Fint værelse med mini-køkken. God morgenmad - dog savnede vi scrambled eggs (der var fried eggs).
Meget centralt - kan varmt anbefales.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Jonas

Nice and clean.