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Best Western Heath Court

Newmarket · United Kingdom

Moulton RoadView location

8.6/10Excellent693 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.2/108.2
Condition8.0/108.0
Location9.8/109.8
Neighborhood8.8/108.8
Value8.0/108.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Heath Court

The Best Western Heath Court Hotel is an excellent hotel near Newmarket Racecourse and the town center.

If you are here for a race day, it backs onto the renowned Newmarket Gallops, where you can see horses training most days - especially if you’re in a room that overlooks the Heath.

The hotel in Newmarket also makes an ideal base, not just for racing, but for getting out and about in the Suffolk countryside. Close by are Ely with its magnificent cathedral, the renowned academic and business center of Cambridge and the picturesque market town of Bury St. Edmunds.

Wherever you go during your stay, you’ll come back to a warm welcome every night. If you need the ideal conference venue hotel in Newmarket, we have fabulous facilities that can accommodate meetings large and small.

Read more about this hotelShow less

We’re also licensed to hold a civil wedding, making this the perfect venue for a wedding celebration. Maintaining high brand standards and excellence in quality is second nature to us. We have proven that going that extra mile during our annual Best Western quality assurance assessments really does pay off.

Our hard work and dedication to cleanliness and quality of both guest rooms and public areas has gained us the Best Western International Quality Award.

A global recognition of excellence given to only a few selected hotels throughout the world, this award shows that we take pride in offering the high levels of excellence in quality and brand standards our guests expect. The restaurant is closed every Friday night for dinner.

With a stay at Best Western Heath Court Hotel in Newmarket, you'll be 1.5 mi (2.5 km) from Newmarket Racecourse and 13.5 mi (21.7 km) from St. John's College. This hotel is 13.7 mi (22 km) from Ely Cathedral and 14 mi (22.5 km) from St Catharine's College.

Make yourself at home in one of the 41 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager REST Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 16.50 for adults and GBP 8.75 for children
    • Pet fee: GBP 15.00 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: GBP 45.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

National Horseracing Museum 0.6 km / 0.3 mi
Newmarket Racecourse 2.4 km / 1.5 mi
National Stud 3.8 km / 2.4 mi
Red Lodge Karting 7.8 km / 4.9 mi
Burwell House 8.5 km / 5.3 mi
Netherhall Manor 11.6 km / 7.2 mi
Royal Worlington & Newmarket Golf Club 12.7 km / 7.9 mi
Anglesey Abbey 13.8 km / 8.6 mi
Mildenhall and District Museum 14.7 km / 9.1 mi
Wicken Fen National Nature Reserve 14.9 km / 9.3 mi
Mildenhall Leisure Centre 15.7 km / 9.8 mi
Virtual Aviation 17.4 km / 10.8 mi
West Stow Country Park and Anglo Saxon Village 17.4 km / 10.8 mi
Cambridge City Cemetery 18.1 km / 11.3 mi
Lackford Lakes 18.6 km / 11.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 41
  • Number of floors (main building): 3
  • Suites: 2
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
Show 22 more facilities & services
  • Babysitting serviceExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Entertainment programme for childrenExtra charge
  • Breakfast
  • Non-smoking establishment
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Best Western Heath Court

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory COMFORTBed in dormitory • COMFORTBED.OM

    Photos are not available for this room type.

    Best Western Heath Court

    Bed in dormitory COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Best Western Heath Court

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Heath Court

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Best Western Heath Court

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 1 Bedroom • 14 m²DBL.EY-1
    DOUBLE ECONOMYPhoto unavailable3 photos

    Best Western Heath Court

    DOUBLE ECONOMY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Room amenities

    • Safe
    • Hairdryer
    • Wake-up service
    • DVD player
    • Alarm clock
    • Desk
    • Bathrobes
    • Trouser press
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set
    • Wi-fi
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Heath Court

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Best Western Heath Court

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMY • 1 Bedroom • 14 m²SGL.EY
    SINGLE ECONOMYPhoto unavailable3 photos

    Best Western Heath Court

    SINGLE ECONOMY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Room amenities

    • Bathrobes
    • Trouser press
    • Cable TV
    • Alarm clock
    • DVD player
    • Safe
    • Ironing set
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Best Western Heath Court

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Safe
    • Ironing set
    • Internet access
    • Radio
    • Hairdryer
    • Direct dial telephone
    • Cable TV
    • Trouser press
    • Bathrobes
    • Desk
    • Alarm clock
    • DVD player
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 18 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable4 photos

    Best Western Heath Court

    DOUBLE WITH DOUBLE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Room amenities

    • Wake-up service
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Cable TV
    • Safe
    • Ironing set
    • Internet access
    • Trouser press
    • Bathrobes
    • Desk
    • Alarm clock
    • DVD player
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Best Western Heath Court

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Best Western Heath Court

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    Best Western Heath Court

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDS NON SMOKINGFAMILY ROOM • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 14 m²FAM.2D-NM
    FAMILY ROOM TWO DOUBLE BEDS NON SMOKINGPhoto unavailable3 photos

    Best Western Heath Court

    FAMILY ROOM TWO DOUBLE BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-NM

    Room amenities

    • Safe
    • Alarm clock
    • DVD player
    • Wake-up service
    • Wi-fi
    • Desk
    • Ironing set
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Trouser press
    • Bathrobes

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 14 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable4 photos

    Best Western Heath Court

    DOUBLE TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Safe
    • Wi-fi
    • Wake-up service
    • DVD player
    • Alarm clock
    • Desk
    • Bathrobes
    • Trouser press
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Best Western Heath Court

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Heath Court

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Best Western Heath Court

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Heath Court

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR KING BEDTRIPLE • SUPERIOR KING BEDTPL.KG-SU

    Photos are not available for this room type.

    Best Western Heath Court

    TRIPLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR NON SMOKINGTRIPLE • SUPERIOR NON SMOKINGTPL.SU-NM

    Photos are not available for this room type.

    Best Western Heath Court

    TRIPLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Best Western Heath Court

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 18 m²DBL.DB-2
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Best Western Heath Court

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-2

    Room amenities

    • Alarm clock
    • Desk
    • Bathrobes
    • Trouser press
    • Cable TV
    • Safe
    • Ironing set
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Wake-up service
    • DVD player

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Heath Court

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Best Western Heath Court

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 20 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable4 photos

    Best Western Heath Court

    DOUBLE SUPERIOR KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wake-up service
    • Wi-fi
    • Bathrobes
    • Trouser press
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Safe
    • Ironing set
    • Internet access
    • DVD player
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Best Western Heath Court

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Best Western Heath Court

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Best Western Heath Court

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMY NON SMOKINGSINGLE • ECONOMY NON SMOKINGSGL.EY-NM

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    Best Western Heath Court

    SINGLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Best Western Heath Court

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Heath Court

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Heath Court

8.6
Excellent
693 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
9.8 /10
Neighborhood
8.8 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Jonathan
Very good location for what I needed to do. Nice view of gallops. Very helpful and friendly staff.
Self
10/10
Exceptional
18 Jul 2026
John
Great for Newmarket horse racing events. Air con in room. Excellent breaky.
Self
10/10
Exceptional
17 Jul 2026
Charles
Helpful staff, great food.
10/10
Exceptional
12 Jul 2026
Kate
Commending Chloe on reception. And the air-con. Lovely to watch the football in the very comfy lounge bar with other guests.
Self
10/10
Exceptional
05 Jul 2026
Ian
A well located hotel with easy access to the centre of Newmarket. All the staff were very friendly and helpful - and all in all it was a very enjoyable stay.
Friends_and_family Friends
10/10
Exceptional
27 Jun 2026
Kate
Didn't hv breakfast. But my Fish n Chip dinner was good.
Special mentions for Chloe on reception & Callum behind the bar who were a credit to the hotel.
Self
8/10
Excellent
26 Jun 2026
Mark
Aircon was amazing. Check in easy thanks
10/10
Exceptional
26 Jun 2026
Rosemary
Brilliant air conditioning in the heatwave. Comfortable room
Self
10/10
Exceptional
21 Jun 2026
Claire
Clean, spacious room, perfect for Newmarket nights and catch up with friends
Friends
10/10
Exceptional
20 Jun 2026
Rachel
Very comfortable rooms, friendly staff and great experience
Friends_and_family Friends
8/10
Excellent
09 Jun 2026
John
Good hotel, easy parking, comfortable beds. Friendly staff. Property as a whole is a bit tired, particularly in the common areas. Rooms are quite small, but well equipped.
Self
8/10
Excellent
08 Jun 2026
Barry
All very acceptable & lovely meal
Partner
6/10
Pleasant
07 Jun 2026
Louise
Staff friendly and helpful, Breakfast very good . service was excellent.
Issues with room on arrival were addressed as soon as staff were made aware .
Overall happy with weekend stay
Thankyou
Partner
10/10
Exceptional
30 May 2026
Peter
My hotel of choice when staying in Newmarket, an easy walk into the town for shopping etc. staff very friendly and the breakfasts are excellent. I always try and get a superior room and they are very large and comfortable, better than the bed I have at home.
Self
10/10
Exceptional
30 May 2026
Matt
The staff were brilliant. Very dog friendly. The room was a great size and really comfortable.
The restaurant was great, the Sunday roast and the breakfast were amazing
Pet
10/10
Exceptional
28 May 2026
ROB
A great independent hotel! Clean, friendly staff.
Would stay again!
Self
8/10
Excellent
25 May 2026
David
The Carpark was very tight at rear and no staff present at early morning check out
Self
8/10
Excellent
21 May 2026
Anthony
Parking was a bit cramped.Reception and restaurant staff excellent Bathroom was adequate but getting a bit old and jaded.Actual room was good
Partner
10/10
Exceptional
29 Apr 2026
Adrian
The hotel is ideal situated for the town centre & High St & having its private parking is a real bonus.
Self
8/10
Excellent
27 Apr 2026
Susan
Good location and free parking. Reasonable rates. Arrived late evening and staff very welcoming and efficient
Business
10/10
Exceptional
24 Apr 2026
Kate
A thoroughly enjoyable stay. As always, the staff were smashing.
Self
10/10
Exceptional
23 Apr 2026
Adrian
Basic economy room, small but comfortable. I assume it was an oversight, but no toilet paper provided. Otherwise, a good budget stay.
8/10
Excellent
13 Apr 2026
Adrian
Friendly & help receptionist. Plug sockets didn’t work in room, turned out to be a blown fuse & quickly resolved. Comfortable bed &, overall a good overnight stay.
Self
10/10
Exceptional
11 Apr 2026
Anthony
Room was clean and tidy, could do with a refresh decor etc.
We had evening meal, which was excellent accompanied by a very nice Roja. Cero Anon. We will use the hotel again on our next trip to Newmarket
Partner
8/10
Excellent
09 Apr 2026
Simon
Room was clean but a little tired and the bed was a small double. Breakfast was good. Easy parking.
Self
6/10
Pleasant
09 Apr 2026
Kate
Definitely a budget hotel but a comfy bed. Terrible food but friendly waiting staff. It was fine for a night passing through but wouldn't want to stay any longer
Partner
8/10
Excellent
06 Apr 2026
Nigel
Friendly helpful staff. Excellent breakfast. Cosy room was fine but window opened onto a corridor rather than outside, so unable to leave open for fresh air at night
Friends_and_family Friends
10/10
Exceptional
27 Mar 2026
Ben
Great location, great service, comfy rooms and bed.
10/10
Exceptional
23 Mar 2026
Joseph
Our room was a great size; the beds were very comfortable; the bathroom was large; the staff was nice and helpful; and the hotel was centrally located, within walking distance of many nice restaurants and the training tracks if you are in town to see the horses. The train station is walkable, but with our luggage we took a cab for only 6 quid. Overall, we loved our stay!
Friends_and_family Family
8/10
Excellent
21 Mar 2026
Phillip
Ideal base for what we wanted, would recommend as right in town centre
Partner
10/10
Exceptional
08 Mar 2026
Doneva
Bar was well stocked. Restaurant food was good. Staff were great.
Self
8/10
Excellent
08 Mar 2026
Jon
Always a pleasant stay here.
Self
10/10
Exceptional
02 Mar 2026
Julie
The room was lovely and clean the beds were really comfortable.
Staff were lovely, we had a lovely meal and following morning breakfast.
We will be definitely coming back
Family_with_children
10/10
Exceptional
01 Mar 2026
Shaun
Room spotless staff great
Self
10/10
Exceptional
27 Feb 2026
Keri
Very large room with everything we needed for a comfortable nights stay
Partner
10/10
Exceptional
10 Feb 2026
Larry
Excellent
8/10
Excellent
06 Feb 2026
Christopher
Room was clean and exactly what I needed.
6/10
Pleasant
29 Jan 2026
Gemma
Lukewarm water and lumpy pillows, good location though.
10/10
Exceptional
09 Dec 2025
Ralph
Great value
Business
4/10
Poor
27 Nov 2025
Brian
Room was too small
Business
10/10
Exceptional
21 Nov 2025
Niall
Superb friendly staff
Business Self
10/10
Exceptional
20 Nov 2025
Angela
Lovely comfortable room. Lots of free parking
Self
8/10
Excellent
02 Nov 2025
Kate
Room clean. Good staff.
10/10
Exceptional
06 Sep 2025
Susan
Great staff
Leisure Partner
10/10
Exceptional
24 Aug 2025
Paul

Ideal for racegoers

Perfect for the races, they let us use the car park and check in later on when we got back from them. 4 minute walk to the free shuttle bus pick up spot.
Comfy bed, friendly staff - will use again.
Friends_and_family Friends
8/10
Excellent
19 Aug 2025
Stephen

Recent stay in Newmarket

This is a repeat visit over the last few years. Room was clean and tidy, and unlike another hotel stayed in over the previous couple of days, the aircon worked!

Staff friendly and helpful, with a thank you to the dining room staff, who looked after me so well.

I cannot comment on eco-friendliness considering I have no idea what the hotel does and does not recycle, but when cereal boxes and weetabix wrappers (all recyclable where I live in Wiltshire) are mixed in with all rubbish in one bin, perhaps separate discard bins may help staff to separate out cardboard/ paper/ plastics and weetabix wrappers and cereal bags (these can be recycled with other identified recyclable bags, including recyclable cling film, via supermarkets (not sure about bulk suppliers).

I had a single room with a sprung only mattress which di cause me some back pain, so perhaps a foam topper could be added?
Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Denise
All the staff were friendly and helpful, especially Sara and Pinky. The room was spacious and well appointed. Great location right next to the Gallops.
Leisure Family
10/10
Exceptional
15 Aug 2025
Kate
Close to the gallops & racing yards.
Leisure Self
10/10
Exceptional
13 Aug 2025
James
Fantastically helpful staff.
Leisure Family
10/10
Exceptional
12 Aug 2025
RAYMOND
Great location, so clean, staff so friendly and helpful, top notch breakfast served with a smile.
Leisure Self
8/10
Excellent
06 Aug 2025
MICHAEL

Would stay again

Parking: Plenty & Free
Staff: Friendly
Check in: Quick
Restaurant: Didn’t use.
Bar: Didn’t use.
Bedroom: Clean and comfortable.
Breakfast: From 7am.
Location : walking distance into town, close to all the horse racing etc.
Business
10/10
Exceptional
01 Aug 2025
Baden
Very accommodating with a last minute booking after accommodation in Cambridge let us down. Fantastic variety of options for breakfast.
10/10
Exceptional
31 Jul 2025
Nicholas
Enjoy my stay here, short walk into town.
10/10
Exceptional
30 Jul 2025
Patricia
It’s comfortable and convenient
Business
6/10
Pleasant
28 Jul 2025
Brian
The room was very ordinary, though the bed was comfortable, and breakfast and staff were excellent. It was very difficult to get hot water, even after letting the tap run for some time.
Leisure Partner
6/10
Pleasant
27 Jul 2025
Phil

Did what it said on the Tin.

For the money and short notice can’t overly complain. Good location for the town centre. Staff were polite. Parking onsite easy check in. Main negative was our room did smell of cigarette smoke. But by time wife had put a can of hairspray and perfume on soon forgot about it. So all in all just ok if you’re looking for a night over. There was upgrade rooms available, possibly they may of been better
Partner
10/10
Exceptional
25 Jul 2025
alexander
Nice hotel
Business_and_leisure Family
8/10
Excellent
11 Jul 2025
Simon
Perfect place to stay before or after racing
Leisure Family
10/10
Exceptional
02 Jul 2025
Karen
Full service hotel very convenient to the center of Newmarket. Friendly and helpful 24-hour front desk and staff.
10/10
Exceptional
28 Jun 2025
Verified traveler
Really lovely staff. Friendly and helpful.
Partner
10/10
Exceptional
27 Jun 2025
Jay
Charming town
2/10
Poor
25 Jun 2025
Hemali
The toilet was soiled from a previous guest. Very poor hygiene
10/10
Exceptional
03 Jun 2025
Stacey
Perfect last minute booking due to a change of plans. Very accommodating.
Partner
8/10
Excellent
30 May 2025
Andrew

This hotel is a safe bet

Nice quiet hotel with friendly staff. Clean and comfortable room although the duvet was a little heavy for the time of year. Would return again when staying in the area.
Partner
10/10
Exceptional
26 May 2025
Joseph

Very helpful and friendly staff

Room were comfortable, staff were helpful and friendly and the service at breakfast was excellent.
Friends_and_family Family
10/10
Exceptional
09 May 2025
Tony
Great stay lovely hotel
Business
8/10
Excellent
02 May 2025
Pauline
Spent a lovely couple of lights here for the racing. The room was spacious and well appointed although some USB points would have been useful.
The breakfast was amazing. Cooked fresh to order and plenty of it.
Would definitely recommend it to anyone visiting Newmarket for the races or stable visits. It is so convenient
Leisure Friends
8/10
Excellent
02 May 2025
Charles
Mere the centre easy to get around
Leisure Partner
10/10
Exceptional
20 Apr 2025
Bryson
Wonderful place to stay, the receptionist Emma was extremely friendly and helpful.
Business Partner
10/10
Exceptional
16 Apr 2025
Pauline
placed for the town centre and is on the edge of Warren Hill which is great for watching the horses train.
The room was spacious and well equipped. It could do with USB chargers though.
Breakfasts were lovely. Freshly cooked to order and plenty of it.
Thanks to everyone for a great stay
Leisure Friends
8/10
Excellent
14 Apr 2025
Ugis
It was lovely room and staff were really friendly and helpfully. Unfortunately i have to say during the night it was little noisy, but that is out of control for staff or place what guests are doing. Over all lovely places.
Leisure Self
8/10
Excellent
12 Apr 2025
Dean
Competitive price and a clean and tidy hotel
10/10
Exceptional
12 Apr 2025
Mark
Excellent
Friends_and_family Family
10/10
Exceptional
11 Apr 2025
Peter
Very nice staff and very friendly
Business Self
10/10
Exceptional
30 Mar 2025
Steven
It was very close to my work
Business Self
8/10
Excellent
30 Mar 2025
Simon

Good but no wifi

Warm welcome, clean comfortable bed and good shower. Breakfast service excellent and pleasant… down side really poor WiFi generally in rooms and public places
Business
10/10
Exceptional
28 Mar 2025
Vanessa
The best hotel in Newmarket.the staff are so kind and friendly.
10/10
Exceptional
27 Mar 2025
Jeremy
Very friendly and helpful staff. The room was nice and open, we didn’t feel cramped. The AC didn’t keep the room cool, and the overall temperature of the room was too warm even with opening a window. The door to our set of rooms was really heavy and loud when people came in and out of the hallway.
Leisure Family
8/10
Excellent
11 Mar 2025
Dave
Large room with comfortable beds, armchairs and settee. Good selection of hot drinks and biscuits provided. Breakfast options are excellent, as is the full english!
Leisure Friends
8/10
Excellent
06 Mar 2025
Verified traveler

Pleasant stay in Newmarket

Have stayed here before as it in an excellent position for the family visited. Room looks to have had an update, and is clean and tidy. Staff friendly and helpful. Booked breakfast for each day of my stay, but ate other meals away from site.
Self
10/10
Exceptional
05 Mar 2025
Karen
Great location, helpful and very pleasant staff, and nice clean comfortable rooms.
10/10
Exceptional
01 Mar 2025
Jacqui
Suited its purpose for my stay in Newmarket.
Would have liked instructions for using air con as wanted to turn temperature down and remote just turned it off instead!
Business Self
8/10
Excellent
24 Feb 2025
Dave
Good location, pleasant bar and restaurant areas. Larger than normal twin rooms. Exceptionally good breakfast with large variety of options including kippers! Very pleasant staff.
Leisure Friends
6/10
Pleasant
17 Feb 2025
Katy

OK hotel in good location

This place is fine, it does what it says on the tin so to speak, just nothing special. The beds are comfortable, my only complaint is that it is very cold. There doesn’t seem to be radiators or underfloor heating, so relies on a fan heater that attaches to the wall that turns off frequently and gives out little heat. They did supply us with 2 more heaters but these were very noisy making it hard to sleep
Friends_and_family Family
2/10
Poor
01 Feb 2025
Matthew
Disappointingly i rang in plenty of time to say i was poorly n unable to make booking, unlike other stays in the town no refund or any concession on future booking was given.
Stayed at property a number of times before very Disappointing no flexibility
4/10
Poor
12 Jan 2025
Paul
The room was very cold, all the heating had been turned off. The corridors were a cheap remake of Ice Station Zebra and were unlit when we arrived so we had to use a torch. We moved rooms to try to get something warmer but this too was cold when we arrived. Eventually it warmed up a bit but we had a fan heater on the whole night. Also, we couldn’t get the kettle to work but this turned out to be a faulty plug socket. Overall extremely disappointing to put it mildly.
Leisure Family_with_children
10/10
Exceptional
11 Dec 2024
Karen
Welcoming and full-service facilities. Dining room, front desk staff, and large parking lot. Very well located and right off of High Street. Not the most charmingly historic hotel, but an easy-to-use, not overly expensive option. Would definitely stay there again.
8/10
Excellent
09 Dec 2024
Barry
Good stay. Our room was cold as the warm air was not
working correctly, also there was no radiator in the bathroom of any kind.
Partner
10/10
Exceptional
09 Dec 2024
Miss M

Clean, tidy and welcoming hotel

Clean hotel. Some of the elements may be on the verge of being outdated but it’s a clean, tidy hotel in a good location. Staff were professional and cheery. We stayed on a very blustery night but room must be soundproofed and we both slept well. Downstairs in the bar and restaurant area again it’s clean and welcoming.
Friends_and_family Friends
10/10
Exceptional
28 Nov 2024
Alishe
The best Best Western I've ever stayed at in all sense of the word. Very clean, very hospitable, very nice restaurant area and food, and of course lovely people. If you need a place to stay for the night and into the next day id recommend this place. Especially if youre in a pinch and cant get back home immediately.
Leisure Friends
4/10
Poor
27 Nov 2024
Dawn

Good car parking and location

Hotel was well located for the town centre. Has on site parking. The corridors to the rooms are cold with leaking windows. It was raining as we left and there were puddles on all windowsills. Our room and that of our colleague had windows open when we arrived but the rooms still had a damp smell. Bathroom had shower over bath but without any aids to assist in getting in or out. Wrap around plastic curtain. Not a shower screen as shown on hotel photos. When we emptied the wash basin it resulted in dirty water coming up into the bath. Breakfast offering was sparse although a cooked breakfast was available. Standard tea and coffee offered but no barista choices. Staff were lovely but would not revisit.
Business Partner
8/10
Excellent
23 Nov 2024
Clare
Great location
Leisure Partner
6/10
Pleasant
22 Nov 2024
KELEJAH
Toilet is outdated. The heating system is very noisy. But cleanliness was fine.
Leisure Self
10/10
Exceptional
19 Nov 2024
Michelle

MC

Huge room and was very comfortable
Business
10/10
Exceptional
11 Nov 2024
Rachel

Huge comfortable room.

Stayed for one night and wanted a hotel that offered more than a standard hotel offers. We had a large (almost huge) comfortable room with plenty of hanging space in the wardrobe, a king sized comfortable bed and a lovely en-suite. Would definitely stay there again.
Business
6/10
Pleasant
10 Nov 2024
Verified traveler

Sat 9th Nov

The place is well located its my first visit to new market and the closeness to the horses training was brilliant and was amazing to see so many

The hotel was very expensive

£13 for two Ham sandwiches with cheese. Really expensive

The staff were great. They are governed by the prices

But you really need a Reality check
Its a Piece of bread with cheese gratings

The crisps were aldi standard

I Say Aldi standard as the packet given when askee is the same as the multi oack i have at home and put in my daugters butty box


I didnt eat dinner or brraofast as id need a Loan no doubt but when i can get two full breakfasts and unlimted coffee about 200 yards down the road cheaper than two han sadwhiches its an issue


Oh and the toilet was blocked all day in the bar area

Staff were told but was still blocked until Sunday
( sunday is more expensive for call outs ) if thats what was needed

If its just waiting for a Cleaner then thats poor as everyone can clean and unblock a toilet
Friends_and_family Family
6/10
Pleasant
10 Nov 2024
dave

Nice hotel, bad carpark

On arrival the gentleman was helpful, he was finishing his shift but very engaging, the lady from Europe who took over was rude and unhelpful, just not the right attitude to talk to guests. Never had rudeness from a receptionist before. Rooms were big and spacious, beds comfy, cant fault that. Had a fire alarm but got cancelled as we left the room.Mu biggest bug bearer is the car park is not big enough. Cars everywhere that i ended up parking on the street. There was a function on and the paying guests staying at the hotel gets second treatment for the car park. Red flag for me when staying at a hotel.
Friends_and_family Friends
8/10
Excellent
27 Oct 2024
Linda
The room was fine very clean.
It was a bit chilly and the heating didn’t work very well and the bathroom door handle was falling off and didn’t work
Friends_and_family Family
10/10
Exceptional
05 Oct 2024
Patricia
We had a great stay . The staff were friendly and helpful
Partner
8/10
Excellent
20 Sep 2024
Verified traveler
Good stay, room was nice and clean, service was very good
Self

Location & surroundings

Best Western Heath Court
Moulton Road, Newmarket, United Kingdom

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Best Western Heath Court

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