Your Apartment Clifton House

10/10

Exceptional

18 Jun 2026

duncan

Good location , but I thought I had booked a one bedroom apartment it was in fact a studio. It was also quite grubby with poor quality furniture

Partner

10/10

Exceptional

24 May 2026

Kate

Great room and location. Central to most things in Bristol, parking great. Room plenty big enough for 4 adults . It was a very hot weekend the fan was a good addition along with high ceilings made the room tolerable in extreme condition.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Freddie

Excellent room and great location

Online check I wasn't the easiest but no issues once I arrived. Really nice property for the price

Self

6/10

Pleasant

29 Mar 2026

Bruce

Parking information contradictory. website says must provide numberplate prior to arrival, 2 phone conversations told no need to confirm parking, signs say unless you have a permit you will be fined.
Motion sensative light in entrance hall repeatedly activated throughout the night, when I complained told that nothing could be done about it

Partner

4/10

Poor

20 Mar 2026

Tugba

Everything was amazing until the second day when spots started appearing on my skin similar to bed bugs. I will be calling to complain. I’m so disappointed as the place is quite amazing and looks clean in my opinion and located in such a good area

8/10

Excellent

02 Mar 2026

Francesca

Lovely clean flat for the money, okay location, no lift but it did the job! Unfortunately went to the wrong place first (clifton village rather than house) and it took 5 calls, 40 minutes and the operator accidentally letting us into someone else’s room before anyone realised, so maybe some better operator training necessary.

Friends

10/10

Exceptional

05 Feb 2026

Bobby

Great little apartment

Partner

10/10

Exceptional

13 Jan 2026

Ryder

Loved the location and space

Leisure Self

8/10

Excellent

08 Jan 2026

Stephen

The room was nice and clean
The supplies and utilities are all in good order

Leisure Partner

2/10

Poor

31 Dec 2025

Gill

We did not stay. Nothing like the photos.

Partner

2/10

Poor

30 Dec 2025

Sarah

I would not recommend this apartment stay, unfortunately. My initial room was dirty — the shower was unclean, the carpet and curtains were stained, and there was a terrible smell. I was moved from a \"Grand\" room to Room 19 (“Elite”), but it’s at the front of the building, so traffic and hallway noise made sleep impossible, and the carpet was also stained. Both rooms had incredibly dim lighting, so if you plan to stay in the room from late afternoon onwards (especially in winter), it becomes a very dark environment.

I truly believed this would be a luxury apartment, but the rooms do not match the quality shown in the marketing images and are in need of refurbishment. I stayed only 1 of 3 nights due to sheer disappointment, as I genuinely expected a beautiful apartment and experience. The management only offered a 10% refund, which was completely unfair given how disappointing the experience was.

4/10

Poor

26 Dec 2025

Andrew

Parking was ok I have a large vehicle so it wasn’t super easy but I managed. The building and apartment were tidy and well presented. But then my problems began. The apartment did feel a bit oversold nothing like the pictures sent! The main room was boiling the bathroom was freezing! No thermostat that I could find?!.. the old widows actually were drafty the blinds actually moving! The tv was impossible to navigate again no guide the remote so worn I couldn’t know what I was pressing. The bed was sunken in the middle so even getting out of bed was hard! To be fair everything else was ok. But added to all that I had very ignorant neighbours above who were noisy arguing talking loudly banging everything! And music playing loudly right up to the moment I packed my bags and left! I understand they can’t control guests… but with all the other issues I won’t be using Your apartment again.

Self

10/10

Exceptional

21 Dec 2025

Harpreet

Easy access and comfortable room! Thanks for a great stay

Leisure Friends

10/10

Exceptional

01 Dec 2025

Montague Joshua Paul

Fantastic stay at a fantastic apartment! Would highly recommend.

10/10

Exceptional

17 Nov 2025

Aiden

Nice room. Clean. Only complaint was the TV seemed to have Wi-Fi disabled, but apart from that minor compalint, great stay. Would highly recommend

Friends_and_family Friends

6/10

Pleasant

02 Oct 2025

Mohammed

Near to city center

Leisure

10/10

Exceptional

07 Sep 2025

Amie

Everything we needed- super comfortable, easy check in and lively building

Business_and_leisure Partner

4/10

Poor

15 Aug 2025

Melissa

Very very misleading photos, felt like dodgy student accommodation

10/10

Exceptional

14 Aug 2025

Paul

Great apartment, great stay

Easily accessible, free parking, easy instructions to checkin, very attentive, clean, well equipped... kinda perfect place but select your day as the price can go up quite a bit!

Business

10/10

Exceptional

05 Aug 2025

Layla

The option to stay in serviced apartment was excellent. It provided flexibility/choice when it came to food as we could eat in or eat out. It was great for a small group as there were two bed (twin or could be put together as a double) and a double sofa bed. The apartment was clean and had good facilities. The location was great, and it was wonderful to have parking available on site at no additional charge.

Leisure Friends

10/10

Exceptional

07 Jul 2025

Jagannadh

It was a good property. Parking is a little a conjus

Friends_and_family Friends

2/10

Poor

23 Apr 2025

Isabella

Stay away

Looking at the photos they shared we thought this would be a great stay but that quickly turned when we entered the “apartment” and realized it was really just a hostel charging hotel prices. The photos were extremely deceiving and the apartment didn’t feel clean at all( photos below) the carpet was covered in hair and the bathroom had rust and mold!

Prior to the stay we requested a late checkout and was offered until noon which was very kind but when we arrived back at the room at 11:37am we found the door open, our bags and belongings all moved, and the cleaning crew already in their preparing the next guest. I understand there was a misunderstanding but this is a serious security risk. I raised all this to the Your Apartment Clifton team and they had nothing to say about it. Hotels.com tried to help too but the provider said they refused to provide a refund or any explanation for what happened…Stay Clear

Friends_and_family Family

10/10

Exceptional

07 Apr 2025

lowri

Great stay! And great location.

Leisure Friends

10/10

Exceptional

03 Apr 2025

Paul

Pleasantly surprised, a hidden gem in Bristol

I'll admit it, after reading some of the reviews, my expectations were low but th property is excellent, very clean, very well equipped, free parking and smooth checkin. Very attentive in that they sent an email asking for a rating mid-way through my stay, i said 4 stars because i didnt sleep well because of the tv from the next room... they apologised and said theyd speak to them and nothing the next night, very impressed indeed. I'd highly recommend and I will be staying again.

Business

10/10

Exceptional

21 Mar 2025

Christine

The property was more compact than expected but still very nice, bit disappointed that only one chair, so to eat had to sit on bed. Plus you have no control over heating , which wasnt on luckily it wasnt cold.

10/10

Exceptional

16 Mar 2025

Wisdom

Great place for a family lodge. Clean, serene environment

6/10

Pleasant

07 Mar 2025

Lars

Property is very nice except for the mildew smell from the bathroom.

Business Self

4/10

Poor

23 Feb 2025

Cajiten

Disappointing

Quiet with useful transport links. One toilet roll for four people for three days was over-economising. Three towels for four people was equally economising. Entrance code had been changed from that published without notice. We needed to phone to gain access. It was bijou for two adults and two teens.

Friends_and_family Family

2/10

Poor

30 Nov 2024

Simon

Do not stay with this company ever

Do not stay here I stay in hotels houses & apartments all over the uk with work and this has to be one of the worst for rip of
The area is very dangerous although it is ment to be nice times have changed and it’s not safe at all & we are fit construction workers
The apartments let to anyone and there also rats hanging about
If you try to change booking thy charge you full amount regardless
We didn’t get the key codes till late at night and we had to keep calling them for it
Even though booked and deposit paid & authorised
Forget about parking if you can park you will be boxed in of have no wheels
Left
Apartment is put together on a very cheap budget and all they care about is making money
We had no running water in the toilet when we turned up and did not get fixed for 2 days even though there is ment to be maintenance on site
The whole place smells terrible as well
Hotels .com will be taking this off there site

Business

8/10

Excellent

20 Nov 2024

Elliot

Nice characterful room, very clean, bit faded. Had to chase to get check-in details, but all smooth when I did. One of the mattresses was really soft, but I could sleep on the other bed.

Business

4/10

Poor

31 Oct 2024

Alan

Check in process and parking were horrible and put a big dampener on the whole stay. Will not use again

Leisure Partner

6/10

Pleasant

29 Oct 2024

Verified traveler

No window in the kitchen so very dark. Also the window in the bedroom didn’t shut so was open a few inches permanently.

10/10

Exceptional

07 Oct 2024

Connor

Perfect place for what we needed. Good area everything is close by

Leisure Family

6/10

Pleasant

29 Sep 2024

Wesley

Décor, cleanliness, sound insulation all absolutely great.
No reception meaning everything has to be done through an app and emails. My experience was truly awful.
Also, late check-in early check-out and nowhere to leave bags. Causes me huge issues with taxis and storage.
Such a shame as a great room in a great location.

Business_and_leisure

6/10

Pleasant

19 Sep 2024

Monica

It was ok

Average. Did not like being in the basement. Room had bad lighting, making it dingy and difficult to read. On second night we were given access to a co working space ( brilliant) because I was finding it very difficult to do any work, but told it was only available during office hours, which was pointless. As I needed to work in the evening.

10/10

Exceptional

16 Sep 2024

Verified traveler

Everything we needed in a lovely comfortable apartment. Would definately book again.

Partner

8/10

Excellent

08 Sep 2024

Jane

Great stay!

10/10

Exceptional

23 Aug 2024

Sally-Ann

A stunning apartment with everything you could need. Beautifully decorated and peaceful.

Leisure Family

2/10

Poor

14 Aug 2024

Neil

I booked my stay
Showed up to check in 1pm
No one there
Ended up going to the marriott

Expedia is avoiding speaking to me
I am now over $1000 feet n loss

Perhaps the communicate with me???

Leisure Family

2/10

Poor

01 Aug 2024

Verified traveler

Ruined family celebration

We booked what looked like a really nice Design Apartment with plenty of space, a sofa bed, and a table and four chairs. On arrival we discovered we had been allocated a tiny studio room (couldn't even get round to one side of the bed) with barely room for two to sit at the table squeezed into the space at the bottom of the bed. We had booked and paid for the Design Apartment so we could host a family celebratory evening meal. Ruined the entire point of staying there. I phoned up straight away and was told this is what we had booked. It wasn't - the receipt clearly shows 'Design Apartment'. All other apartments were taken so we couldn't be moved anyway. We were really upset - been planning the meal for over a month.

In addition to that, there was fungus growing in a patch on the ceiling, which was gross (see photo). There was only one bath towel and one hand towel between the two of us, so one of us had to dry with a wet towel after showering. The shower drain was blocked so dirty water (someone else's?) backed up into the shower while using it. The toilet paper was the cheapest single ply you can buy. At least the kitchen area and the bedding were clean. But we paid over the odds for 2 nights for this thinking it would be a really special graduation event. So upsetting. Never again.

If you are going to reject this review for a third time I want a detailed explanation as to why.

Friends_and_family Family

2/10

Poor

01 Aug 2024

RPC

Ruined family celebration

We booked what looked like a really nice Design Apartment with plenty of space, a sofa bed, and a table and four chairs. On arrival we discovered we had been allocated a tiny studio room (couldn't even get round to one side of the bed) with barely room for two to sit at the table squeezed into the space at the bottom of the bed. We had booked and paid for the Design Apartment so we could host a family celebratory evening meal. Ruined the entire point of staying there. I phoned up straight away and was told this is what we had booked. It wasn't. I have sent them the receipt showing clearly 'Design Apartment'. All other apartments were taken so we couldn't be moved anyway. We were really upset - been planning the meal for over a month.

In addition to that, there was fungus growing in a patch on the ceiling, which was gross (see photo). There was only one bath towel and one hand towel between the two of us, so one of us had to dry with a wet towel after showering. The shower drain was blocked so dirty water (someone else's?) backed up into the shower while using it. The toilet paper was the cheapest single ply you can buy. At least the kitchen area and the bedding were clean. But we paid over the odds for 2 nights for this thinking it would be a really special graduation event. So upsetting. Never again.

Friends_and_family Family

10/10

Exceptional

28 Jul 2024

Janet

Excellent apartment would recommend.

Leisure Family

10/10

Exceptional

28 Jul 2024

Hannah

Wonderful. Would come back in a flash. Only tiny point - no tea bags!

10/10

Exceptional

27 Jul 2024

Kate

Great

Easy check in, all done via email. Flay as described small but fine for one person or a couple. Well equipped. Great location. Parking which is hard to fine in Bristol.

Self

8/10

Excellent

27 Jun 2024

Steve

Great property for the price. My only issue was it took nearly two weeks to get the deposit back.
Great location and clean.

Leisure Partner

8/10

Excellent

16 Jun 2024

Karen

Small but has everything you need in there liked yiu had designated parking and within walking distance of the nightlife

Leisure Partner

10/10

Exceptional

09 Jun 2024

Kirsty

The property was perfect for us. Had a little kitchen, bed and shower. All clean and easy to access. The car park was a little small though and as it was busy it was quite tight. All in all though a great little apartment. Would definitely use again.

10/10

Exceptional

10 May 2024

Leah

Great customer service

The place was spotless and had little touches to help make the stay comfortable. We had a minor issue with one of the apartments, but customer service was quick to deal with it and we really appreciated that. Overall a nice stay with great location, car parking is quite limited though.

Friends_and_family Friends

6/10

Pleasant

28 Apr 2024

Howard

Beautiful house in a great quiet location with allocated private parking. Check-in was very simple and apartment was well appointed. Comfy bed and fluffy towels!

Room was a little pokie and could really do with some maintenance and cleaning. Broken lightbulb for the main light, rickety chairs, uncontrollable heating, basin balanced on the pedestal and not fastened to the wall at all, visibly soiled toilet 😕

This could be amazing, but it's just ok. Clean it and fix it and we'll be definitely be back.

Leisure Partner

10/10

Exceptional

11 Apr 2024

Sin Yee Natalie

Room is comfortable but the lights are not bright enough.

Friends_and_family Family