Name: Best Western Victoria Square
Address: Victoria Square - Clifton, Bristol, GB

6/10

Pleasant

14 Jul 2026

Joseph

Had 2 rooms booked for 2 nights
Reception were helpful on checking in but the rooms were in separate buildings which was annoying for us and both on second floor so difficult with luggage on steep stairs.
The double room had no TV remote and the soap by the hand basin didn’t work .
They fixed it the next day but these should be checked prior to arrival !
Breakfast was self serve
The coffe wasn’t good and wasn’t that hot either and the Toast machine was set too high so it was virtually burnt.
There was some fruit which was mainly tinned pears with a couple of bits of strawberry on top and some pastries but the cooked breakfast was not appetising so we didn’t try it …
This was my second stay in this hotel but think would look for somewhere else next time.

Family

10/10

Exceptional

09 Jul 2026

Dan

A lovely hotel in heart of Clifton, great location within walking distance into city centre and Clifton.
Very clean and staff all so friendly, helpful.
Will stay again.

Partner

10/10

Exceptional

07 Jul 2026

Kerry

Another great stay, plenty of parking.

Partner

10/10

Exceptional

05 Jul 2026

Michael

Great place in a good location for Bristol

Friends

10/10

Exceptional

03 Jul 2026

Antonietta

The full breakfast
An innovative excellent concept
Clean, nice, satisfying

8/10

Excellent

30 Jun 2026

Juan

Hotel buildings have character and offer good , clean accommodation. Comfortable bed and well refurbished en-suite. Useful parking facilities in an area of general parking restrictions and charges. Great location by Clifton Village.

Self

10/10

Exceptional

26 Jun 2026

Miss Faria Mou

Lovely stay at the hotel with peace and quiet atmosphere and neighbourhood. Helpful staff and accommodating. Great breakfast. Easy to access public transport and nearby restaurants and cafes and places to see.

Self

6/10

Pleasant

25 Jun 2026

Steve

Breakfast needs ordering the night before which is not my preferred option.
Be aware there is an annex 2nd building which is ok but has very noisy doors when they are being closed. Always banging if you are on the lower floor.

Partner

8/10

Excellent

23 Jun 2026

Pauline

Stayed overnight to attend a wedding, and location was wonderful. Bed was comfortable and showerroom very good. We were able to park easily as there were few cars parked, but carpark filled rapidly and cars were having to leave without parking. Our room was on the lower ground floor overlooking carpark which was gravelled, so it was very noisy and we had to draw the curtains for privacy, particularly when 2 vehicles decided to park right up against our bedroom window, not great. We didn't buy the breakfast option. Would recommend this hotel though, whilst flagging the carparking/room issues.

Partner

8/10

Excellent

23 Jun 2026

Suzanne

Good check in, nice room. Helpful staff. Also a short walk to Clifton Village. Everything we needed.

Partner

10/10

Exceptional

17 Jun 2026

Thomas

I have stayed here a number of times over the years and it has always been an excellent experience. Clean friendly and good breakfast.Parking is appreciated although it can be busy I have never failed to find a spot. Nice touch is having a decent number of tea bags in the room - so many places stint on this but not here. A small point but illustrates that the hotel thinks sensibly how to look after its guests.

Self

10/10

Exceptional

10 Jun 2026

Anna

Stay at this hotel often. The staff are friendly, the beds are comfy, it’s got a car park which is like gold dust in Bristol, and the hotel is in a perfect location.

Self

8/10

Excellent

06 Jun 2026

Daniel

Staff,parking,Breakfast all good

Self

6/10

Pleasant

03 Jun 2026

Chris R

I didn’t like my economy room..really small and unwelcoming. The toilet broke at night..no water in the cistern. I reported it in the morning because l couldn’t use it..but the person taking the phone call couldn’t help.
At breakfast there was a table next to me which had people’s leftovers..it wasn’t cleared away for ten mins. Then the table was sprayed ..I had food that I didn’t want sprayed.
The cooked breakfast was overdone..both eggs and the bacon.

Self

8/10

Excellent

30 May 2026

Reham

The receptionist who checked us in was not even smiling or greeting us, he also failed to tell us the rooms are in a different buildings. We had large luggages and there are no lifts and no hotel staff to help (porters) on either hotel buildings so it was quite important to tell us on advance so that we do not drag large heavy luggages up and down the stairs twice for no reason!
We checked in 5 min before midnight and they told us breakfast has to be booked 24 h prior, so no flexibility there, and we couldn't book breakfast.
Rooms were clean and somewhat spacious.
The morning receptionist was delightful and kind.
The property has a small parking facility and charges £9 per day even though all around on the street was free parking till 9 am (we were just so tired and didn't look before the check-in)

Friends_and_family Family

6/10

Pleasant

28 May 2026

Rachel

Ok clean and location was good .
I stayed in a ground floor room facing the gravelled car park . The heat wave meant I needed to open the windows. Cars parked right outside my window was not great sadly. Very hot conditions. Couldn’t open curtains in the morning to get dressed due to lack of privacy . People leaving and arriving in the car park.

Family

10/10

Exceptional

25 May 2026

Katie

Lovely hotel with a great location. Room clean and had everything we needed. Staff very friendly. Room a little on the small side but didn’t bother us!

Partner

10/10

Exceptional

22 May 2026

Phil

Excellent location for Clifton village with bus stop right outside the hotel making easy access to Bristol town centre/station. Spacious room, spotlessly clean though main building is a little tired around the edges. Friendly approachable staff.
Breakfast was good, but some of the buffet options did run out.
Great value for money and happy to recommend.

Partner

8/10

Excellent

21 May 2026

Steven

Room was clean and although small/basic I had everything I needed. Parking at the property was straightforward.

Self

10/10

Exceptional

18 May 2026

Nigel

Very friendly reception, catering and housekeeping staff. Excellent position in Clifton. Spacious and clean room. Enjoyable breakfast. Have stayed twice now and will look to stay here again in the future.

Partner

10/10

Exceptional

12 May 2026

david

I stayed at the Victoria Square hotel for two nights. What a lovely hotel in a wonderful park setting in the heart of Clifton.Staff very friendly and helpful and a first class breakfast in the morning.
I thoroughly recommend a visit to this hotel.
David R.. Oxford

Self

8/10

Excellent

10 May 2026

Ranjith

It is located in a very nice location. Bus stop right in front of the property. The only draw back that I noticed is that they have a timed limited breakfast unlike a breakfast buffet and the food was not very hot. It was just warm

10/10

Exceptional

10 May 2026

Sally

Great hotel in great location - would defo stay here again

Friends_and_family Family

8/10

Excellent

09 May 2026

Heather

Room was fine, fairly small but beneficial to what we needed for 1 night. Staff was very helpful in securing an early morning taxi service for us.

Partner

10/10

Exceptional

03 May 2026

Georgia

Clean, light & spacious bedroom & bathroom. Helpful staff, lovely breakfast & perfect parking

Self

10/10

Exceptional

27 Apr 2026

claire

Lovely place in the heart of Clifton . Stayed a few times

Friends_and_family Friends

8/10

Excellent

23 Apr 2026

Samantha

Lovely room & helpful staff, just jumped the bus into town & bus stop, is across the road

Partner

10/10

Exceptional

21 Apr 2026

Charlotte

Great location for Clifton

Friends

6/10

Pleasant

20 Apr 2026

Laura

All staff were very friendly and helpful, but the property was clearly understaffed at breakfast time. The property was comfortable but could do with some updating.

8/10

Excellent

25 Mar 2026

Andressa

Members of staff were excellent.
Only minor problem was that the TV didn’t work very well.

Self

6/10

Pleasant

13 Mar 2026

Nicola

The room needs updating. We were put in the gloomy below road basement ( maybe because we had a lower price through expedia?) The receptionist on arrival was not welcoming & curt. Breakfast was good as was the waiting service there.

Partner

10/10

Exceptional

08 Mar 2026

Michelle

Old style in Clifton Bristol

Family_with_children

8/10

Excellent

08 Mar 2026

Jonathan

No but didn’t need them

Self

4/10

Poor

07 Mar 2026

Caroline

Have stayed here on numerous occasions but this room was the worst. Tiny. Dark. Small bed no view. tiny bathroom. Water was hot and building warm.
Won’t be back.

Partner

10/10

Exceptional

06 Mar 2026

Louise

Fantastic hotel. Perfect location easy transport into town. 2 minutes Clifton village. Spotlessly clean, great shower, reasonable price too

Self

4/10

Poor

04 Mar 2026

Julia

We booked 3 rooms for my son's graduation. Grandparents were locked out of their room on the morning of the graduation due to a faulty lock. Ruined the day for them. Only offered a partial refund on one of the rooms.

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Stuart

Y

10/10

Exceptional

01 Mar 2026

Paul

Brilliant stay here and really recommend. Friendly service, clean rooms and perfect location. Great value too!

Self

10/10

Exceptional

27 Feb 2026

susan

Kind and hepful staff made such a difference. My room was small but had everything I needed and was spotlessly clean.
This is a great place from which to explore Bristol as the bus stops right opposite the hotel. Clifton Village is a short walk away across Victoria Square and has some great shops, restaurants and cafes etc plus it's just a short walk to the Clifton Suspension Bridge.

Self

10/10

Exceptional

23 Feb 2026

Sara

It’s a clean and comfortable hotel, will definitely come again.

Partner

8/10

Excellent

20 Feb 2026

Clare

Very nice hotel, good location close to cafes, shops and restaurants. We didn’t have breakfast so can’t comment on that. We booked a standard double which was a good size on the lower ground floor. The bed was comfortable, good powerful shower. The staff were very friendly and helpful

Partner

10/10

Exceptional

07 Feb 2026

Andrew

Very professional and friendly staff. Very convenient location for Clifton with parking.

Leisure

10/10

Exceptional

08 Jan 2026

David

Comfy and spacious with a good shower.

Business

10/10

Exceptional

05 Jan 2026

Aart

We were welcomed by a very friendly, helpful and smiley Italian lady.
Location is great, room nice and clean, but a bit small.
We didn't have breakfast at the hotel, but we had a pleasant stay.

In short a pleasant stay!

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Andrew

Excellent stay

10/10

Exceptional

13 Dec 2025

Jon

Friendly staff

Business

10/10

Exceptional

13 Dec 2025

David

Location and staff great

Business

10/10

Exceptional

10 Dec 2025

Neil

Great place to stay.

Business Self

10/10

Exceptional

07 Dec 2025

Adrian

Very clean room and friendly staff

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Carl

Friendly and efficient staff. Clean and quiet room with excellent amenities

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Kimberly

Staff was kind, location was great. I had a room in their smaller secondary building and I didn't know the hotel didn’t have a lift so carrying all my bags up flights of stairs wasn't much fun... but everything else was great!

10/10

Exceptional

04 Dec 2025

Christine

Attention to detail excellent. Very clean and spacious for a small double. Staff friendly and helpful. Hairdryer needs updating!

Business Self

10/10

Exceptional

03 Dec 2025

John

Stayed at short notice after being left in the lurch. Clara on reception was excellent and went the extra mile to look after us.

6/10

Pleasant

28 Nov 2025

Jane

Great location but a few issues with early check in and our room was unfortunately very noisy due to its location within the building.

We will definitely return sometime but will request a quiet room.

10/10

Exceptional

24 Nov 2025

G

The staff were friendly. The room was functional, quiet, light and airy and the bed was very large and comfortable.
The on-site parking is very convenient.

Partner

6/10

Pleasant

22 Nov 2025

Chris

Room was very good. Service was good. Everything very clean and well maintained.
Unfortunately the breakfast let things down. My eggs benedict was two poached eggs on bacon with a very small dish of hollandaise sauce. My wife's vegetarian breakfast looked like it had been standing around for a good while before serving. Needs improvement!

Leisure Partner

10/10

Exceptional

20 Nov 2025

Helen

Great location and clean, warm room with nice touch of providing a bowl and towel for our dog. Also very nice breakfast.

Leisure Pet

10/10

Exceptional

07 Nov 2025

Louise

Great location, very clean and comfortable

Self

10/10

Exceptional

05 Nov 2025

Neil

Always feel very welcome and valued as a customer.

Business Self

10/10

Exceptional

03 Nov 2025

Kerry

Excellent as always.

4/10

Poor

29 Oct 2025

Alasdair

The room was clean in places, but finer details such as the shower and corners of the room had debris and collected dirt. The noise was the main concern as the floor boards and doors created a lot of noise around the building. The doors do not have anti slam mechanisms, causing them to slam loudly whenever anyone uses them. Didn’t get much sleep. Parking should also be free for guests.

Leisure Family

8/10

Excellent

20 Oct 2025

Chloe

Nice simple room, good for the one night stay we had.

Partner

8/10

Excellent

19 Oct 2025

David

Good

8/10

Excellent

05 Oct 2025

Ian

Friendly, helpful staff. Room was clean and functional with everything I needed. On-site parking was a bonus and a very good breakfast (huge sausage!). I'd been disappointed with my stays in other Clifton hotels so was very please to have found this one. I will stay again.

Business

10/10

Exceptional

03 Oct 2025

William

The hotel is very clean and the staff couldn’t have been more helpful. We were that happy we booked in on our return journey from Devon. The hotel faces the Victoria Square Garden, with a short walk through the garden you’re into Clifton village. There’s restaurants and shops within walking distance. Also the bus stop is outside the hotel, where the No8 takes you into the city, and the return stop is also outside the hotel. I would recommend staying here !

Leisure Partner

8/10

Excellent

01 Oct 2025

Ian

Clean hotel, comfortable stay, good location for my needs. Shops and pubs within walking distance. Only criticism is the room I had could do with a bit of maintenance care; the light above the bed had a loose bulb, the shower head rail was loose on the wall and the plug didn’t fit the sink.

Leisure Friends

10/10

Exceptional

01 Oct 2025

Nita

Excellent location - very friendly and efficient staff. Everything provided in room - would certainly stay again.

Leisure

8/10

Excellent

29 Sep 2025

john

Great location, clean rooms. Perfect place for our stay

Partner

10/10

Exceptional

10 Sep 2025

Georgina

Great heritage hotel in good location for Clifton

Lovely traditional hotel in a great location. We would say that anyone with mobility issues may struggle with the flights of stairs in this heritage building. Rooms were spacious with nice views and bathroom was very nice.

Partner

8/10

Excellent

05 Sep 2025

Michael

Spacious room with large bathroom.
Close to Clifton village and suspension bridge. Excellent 15 minute bus service to city centre and station. Bus stop right outside hotel.

Self

10/10

Exceptional

03 Sep 2025

Verna

Absolutely beautiful room!

Partner

10/10

Exceptional

26 Aug 2025

Loretta

The staff were friendly and helpful.

Leisure Friends

10/10

Exceptional

22 Aug 2025

David

Actually there was nothing I didn't like about this hotel! My room was small but perfectly comfortable for a single guest

Business_and_leisure Self

10/10

Exceptional

15 Aug 2025

Louise

Great stay during hot air balloon fiesta

A pleasant one night stay in Bristol to see the hot air balloon fiesta. Used Tesco club card partner through hotels.com so that softened the price. I wouldn’t have paid £170 to stay for a night, but ballon fiesta is a busy time so guess it’s supply and demand. Staff on reception were very friendly and helpful. Beautiful building with lots of character. Comfortable bedroom. Good hearty breakfast in the morning. Off street parking from check in til 11am for £9 was very good value. Could extend till 13.00 for another £3. Great location for walking up to observatory and Clifton bridge. Would return if price were lower.

Partner

8/10

Excellent

13 Aug 2025

Andrew

Close to everything I needed, good bus link.
Very well kept listed building.

Leisure Self

10/10

Exceptional

10 Aug 2025

Steve

Lovely historic property. Everything spotless and staff very friendly. So convenient for Clifton village.

Leisure Friends

8/10

Excellent

06 Aug 2025

Verified traveler

Breakfast

Everything was good except for breakfast. We had to decide what we wanted to have and the breakfast time on check-in which was a good idea in theory but on 2 of the 3 mornings we were 30 minutes waiting for breakfast and hollandaise on one of the mornings was very strange which was odd since the order was in from 2 days previous.
The waitress was excellent but was under pressure.

Partner

10/10

Exceptional

03 Aug 2025

Craig

Greated with warm smile - very friendly staff

Leisure Friends

8/10

Excellent

02 Aug 2025

Hemani

Clean and good service

Very clean room and excellent service. The only let down was that the room did not have aircon although 2 fans were provided either side of the bed. Pillows could be thinner than provided. Beds were comfortable. Decor needs updating.

Partner

8/10

Excellent

31 Jul 2025

Louise

We love this hotel and have stayed before for a night out in Bristol. The only thing we would say was not perfect was at breakfast. There was only one waitress on a Saturday morning and it was busy at 9am. The breakfast was slow coming out. Maybe the kitchen was also understaffed. Otherwise all great!

Leisure Partner

8/10

Excellent

29 Jul 2025

Sara

All good except having to carry luggage two floors. Would have preferred to be on the side of the building with the better view- but now I know for next time! As would have been nicer.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Verified traveler

Highly recommend this place.

Great area, great hotel and great staff.

Self

10/10

Exceptional

21 Jul 2025

Edwin

Great hotel to stay at in Bristol. Location is brilliant. Hotel and staff fantastic

Leisure Family

6/10

Pleasant

20 Jul 2025

Alison

Our stay was fine

Our stay was fine, but we had a thick winter duvet on our bed(we only realised when we got back late from supper) and we had a rotten nights sleep as, not surprisingly for mid July, was so hot. Pretty thoughtless of the hotel not to have changed the weight of the duvet.

Partner

10/10

Exceptional

20 Jul 2025

Graeme

Great place to stay in Bristol

Second stay in a couple of weeks. Very comfortable and easy parking.

Managed to walk into the city centre - it’s quite a way and uphill on the way back. Sounds worse than it actually is.

Partner

10/10

Exceptional

18 Jul 2025

Darren

Lovely hotel in a superb area, in the heart of Clifton. Good value

Leisure Family

8/10

Excellent

16 Jul 2025

Joyce

Lovely stay for graduation. Staff were very accommodating.

Leisure Family

10/10

Exceptional

08 Jul 2025

Kim

Very friendly

Very friendly, welcoming receptionist. I had a single room, which was more than adequate. Comfy bed. Clean fresh bedding and towels.

Self

10/10

Exceptional

08 Jul 2025

Ricardo

Very nice!

Leisure Family

10/10

Exceptional

06 Jul 2025

Graeme

Comfortable stay in good location

Very comfortable stay with good parking and an easy walk into the City Centre.

Partner

10/10

Exceptional

05 Jul 2025

Angelika

Lovely and clean

It was brilliant and great value for money. Surprisingly lovely clean room and very accommodating helpful personnel

Self

6/10

Pleasant

02 Jul 2025

Waseem

Rooms lack a fridge or air conditioning in the hot days toilet is tiny ok for short trips

Business Self

8/10

Excellent

30 Jun 2025

Michelle

Ideal Location

Good location
Very friendly staff
Good selection at breakfast just slow service for toast on both days

Friends_and_family Friends

8/10

Excellent

30 Jun 2025

David

Lovely stay.

The hotel is lovely and the staff frienfly. Sadly no room service in the evening when we required a snack. Also the tv needs retuning as we could not access ITV (room number 203)

Partner

8/10

Excellent

26 Jun 2025

Diane

Lovely old victorian building in a great location close to shops, pubs and restaurants in Clifton. Staff are friendly and helpful. Room was clean and beds really comfortable. Great place to stay even if it was only 1 night

Leisure Friends

8/10

Excellent

21 Jun 2025

Jason

Really enjoyed our stay here and the area is very pretty and high quality.The room was great very clean and had everything we needed.Location was good as a stroll away were the main amenities with great shops bars restaurants and green spaces.
My only concern was we got the impression there may have been staffing issues as we waited for our breakfast for quite a while (we had to pre fill in breakfast forms) plus the portions/accesible items were not very substantial.Tea/coffee/juice had to be pre ordered the sugar and butter portions were brought to our table instead of being accessible...for the price we paid for breakfast it felt a little underwhelming as if they were being careful with portions.If staying here try to get a room at the rear of the property as road noise can be disturbing.

Leisure Partner

6/10

Pleasant

14 Jun 2025

Jonathan

The room was great. Cleanliness was amazing. The issue was the wait at breskfast. We had too ask the young girl too serve us, she was more intent on cleaning tables, which I found a bit odd as there were only 2 tables having breskfast. We had to continually ask for coffee/ orange juice. We waited over 20 minutes for our breakfast to arrive, yet we had ordered it when we arrived.

Partner

8/10

Excellent

08 Jun 2025

Chris

Staff were polite and respectful and would got there way to help out

Leisure Family

10/10

Exceptional

06 Jun 2025

Thomas

I have stayed here a number of times and it is always good with friendly helpful staff and clean and comfortable rooms. There is a car park which is helpful although it can get a bit full at times I have never failed to find a space.

Leisure Self

8/10

Excellent

02 Jun 2025

Rory

A reliable option, clean, well-maintained, with helpful staff. Close to Clifton Village pub and restaurants, with lots of choices

Friends_and_family Friends