Name: Hotell Skeppsbron
Address: Skeppsbron 26, Stockholm, 111 30, SE

2/10

Poor

22 Jul 2026

Johnny

We were initially booked a room for about $370, we found out that the room didn't even have windows or a private bathroom, so we paid an additional $89.90 for an upgrade to get both.

When we arrived, the upgraded room smelled absolutely disgusting. There was no proper ventilation, and the curtains were broken—even though the room was on the ground floor, making it impossible to have any privacy. We left the windows open for about 20 minutes, hoping the smell would go away, but it didn't improve at all.

We had no choice but to leave and find another hotel at the last minute, which cost us about two hours of our day.

We explained the situation to the manager, Ates, and told him that the room was in unacceptable condition. Since there were no other rooms available, we requested a refund because the room clearly did not match what we had paid for. They refused to refund us despite providing such a poor-quality experience.

Avoid this hotel. I'm trying to save you time, money, and unnecessary stress.

8/10

Excellent

18 Jul 2026

Lars

Ooooooooooooooooooooooooo

Friends_and_family Family

4/10

Poor

16 Jul 2026

Nita

The room was dirty - there was dried rice and other food particles stuck on the floor and carpet. There was a used floss pick next to the bed. When I complained to the receptionist, she was very rude and actually blamed me for this! I asked her to change the room and she said I was free to move out. With such an attitude of the staff and the filthy room, this hotel needs to be taken off the list on Hotels.com. I have pictures of the filthy room.

Self

4/10

Poor

07 Jul 2026

sally

Great location and cool looking hotel, but awake all night due to very loud banging sounds from the hotel plumbing. Also no windows! Very warm dry air. No side lamps so had to use phone if we woke in the night.

Partner

2/10

Poor

08 Jun 2026

Jessica

The hotel was reasonably clean and the location was good. The man at reception tried to help when I needed assistance. The room had some useful features such as mirrors and hooks.

However, there were several issues with my stay. The room was small, with no windows, no headboard and no bedside lights. The towels were very worn, and I found hairs in the bathroom that were not mine. One of my friends also found that their sheets were dirty.

The room was very noisy. I could hear people using the toilet in the rooms above, and noise from the pipes throughout the night. This made it difficult to sleep.

I was also disappointed that the booking information was not clear in English. One of the rooms had a shared bathroom and no windows, but this was not obvious when booking. Had this been made clear, I would have booked elsewhere.

I also find the fact that they don’t have 24h reception impractical and they were not responsive over email, message and phone. I dread to think what would have happened if there had been an emergency.

Overall, the location was good and the room was reasonably clean, but I would not stay here again and I would not recommend it to anyone especially to stay in the basement rooms.

Friends

8/10

Excellent

08 Jun 2026

Linda

The hotel was unique. The location was wonderful for visiting Gamla Stan and environs. The shower in my basement room did not drain properly. I hope they can do something about that. It I would stay there again, for sure.

Friends

8/10

Excellent

28 May 2026

Joshua

Clean and helpful staff. Rooms are smaller than what they appear in the pictures

8/10

Excellent

15 May 2026

Sean

The property location was perfect, very close to many attractions. Unfortunately the shower door in the bathroom would not shut properly so every time you went to shower water went all over the bathroom floor. The hairdryer broke as soon as we went to use it, however when mentioned to the hotel staff they were very quick to source a replacement. The lamp in the room also did not work and there was no bedside tables or tea or coffee facilities. However the beds were very comfortable.

Family

10/10

Exceptional

08 May 2026

Parker

Nice location right in the heart of Stockholm, staff was super helpful and it was very easy to get in and out.

Self

6/10

Pleasant

26 Apr 2026

Karine

Very good location but a little noisy, nice staff, room fairly clean.

Business

6/10

Pleasant

14 Mar 2026

Martijn

x

6/10

Pleasant

04 Mar 2026

Aleksa

The room seemed good and the staff was great but when I left I noticed bites all over my body.

Self

6/10

Pleasant

15 Feb 2026

Mikolaj

Good location, does the trick

2/10

Poor

08 Jan 2026

Alexandra

Terrible smell. Can hear toilets flushing from other rooms. The smell remained on my clothes. Amazing front desk receptionist who did everything she could to accommodate, but nothing was available that did not stink. I do not recommend staying here during your time in Stockholm, and seek other more ventilated and modern options.

Leisure Self

4/10

Poor

07 Dec 2025

Deepak

The room was extremely small, with a low, curved ceiling that made it difficult to stand comfortably. There was virtually no space to store our bags, so everything felt cluttered and in the way. The room didn’t have a private shower, so we had to use the communal facilities. Overall, it felt less like a hotel and more like a poorly maintained hostel. We ultimately booked another place for the rest of our stay. The only positive was its excellent, central location.

Leisure Partner

6/10

Pleasant

01 Dec 2025

Kristine

The room was fine for the price but the toilet was stinky and the WiFi didn’t work in my room. I tried both on my phone and laptop.

Self

6/10

Pleasant

17 Nov 2025

Catherine

Expensive for what you get. Overall felt clean with good toilets/ showers. The pictures are pretty deceiving though. Pretty much an underground hostel with 2 toilets and 1 shower available for all guests. Good location

Partner

8/10

Excellent

28 Oct 2025

Luke

Comfy bed.
Amazing location in old town.
Fairly good price for location & city.

Partner

8/10

Excellent

21 Oct 2025

Vaidas

Good for the price. Great location. I liked door systems with codes, so no interaction with the reception was needed. However, there were no basic amenities except for soap. The rooms are compact, with limited storage space and minimal surfaces for belongings. Beds offer medium comfort. Heating works well in autumn, but in summer, street noise could be an issue due to the proximity to the road.

Leisure Friends

8/10

Excellent

19 Sep 2025

Mary Ellen

Close to everything we wanted to see.

Leisure Partner

4/10

Poor

23 Aug 2025

Josef Austin

Room advertising was deceptive — details like lack of private bathrooms were cleverly hidden. The rooms were photographed to appear nicer and larger than they actually were in person. Cleanliness was bad and walls were thin.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Jessalynn

Amazing historical hotel in the most beautiful location. Super easy to find and the staff were so sweet and beyond accommodating. We had a room with no windows but it was still the coolest stay we had on our whole trip! I highly recommend if you're into unique places to stay

Leisure Partner

10/10

Exceptional

20 Aug 2025

Carlos

.

2/10

Poor

10 Jul 2025

Verified traveler

It is not worth booking this place

Horrible experience. Got to the hotel, the code that they sent was wrong and couldn’t get into the room. I called the emergency number and tried for an hour, no one picked up. It was 11pm so we were stranded in Stockholm for the night as we couldn’t get another place as a walk-in. Don’t bother and book another place. They also never called back the next day to apologize or anything.

Partner

2/10

Poor

05 Jul 2025

Anam

There were beg bugs or something in the room. It wasnt cleaned properly which cause the skin reaction on my body

6/10

Pleasant

04 Jul 2025

Anna

The Hotel isn’t really on Skeppsbrokajen but on a side street.
No front desk staff and no breakfast.

Leisure Family

2/10

Poor

27 Jun 2025

Julia

Beware: insect bites

The receptionist was helpful annd polite and moved us to a better room after the first night. However, either in the first room or the second, or both, we were badly bitten by fleas or worse. The lack of hygiene is unacceptable in a hotel which costs more than £100 per night.

Friends_and_family Family

4/10

Poor

17 Jun 2025

Phong

Plumbing broke my second night there, water from shower didn’t drain and flooded the floor. No one was at front desk and couldn’t get in touch with property manager. Wouldn’t recommend.

2/10

Poor

23 May 2025

Lisa

The Front Desk person was the highlight of my stay. He was super sweet and helpful.

The Hotel is - in all honesty - the worst place I’ve ever stayed in. The towels were very very clean - but no wash cloths were provided.

No heat in the room although outside it was in the low 40’s. Welcome to a freezing cold toilet seat each morning and having to bundle up to go to bed.

Bed, sheets, comforter were so cheap and were not the right size for the mattress.

I had to ask for soap for the bathroom. The containers in the bathroom were empty.

The curtains in the room were so shabby and stained and falling off the hook.

There is NO money being put into making the Hotel look nice. It’s a DUMP. So sorry I wasted my money on this sad sad sad hotel.

Leisure Self

8/10

Excellent

25 Apr 2025

Jonathan

Fair price and great location.

Slightly thin walls and the toilets are VERY loud because they have a plumbing issue in the old part of the city, but it is nice being in old town and there were no concerns.

Self

6/10

Pleasant

11 Apr 2025

Alexander

A reasonable stay - a bit noisy from my room where you can hear people coming and going, but other than that, a good stay!

6/10

Pleasant

31 Mar 2025

Caprice

Really more like a hostel. Very, very basic (shared bathrooms - not always the cleanest; no mirror in the room???; could hear people talking through the wall/vent). Just very basic for what I feel I paid for it. Staff were friendly but sometimes were not around; had to wait to check in because they just weren’t there (for a good half hour). It’s fine if you’re going for extremely basic. Bit of a disappointment if you expect more. Still, it was safe and cozy enough and in a good area.

Leisure Partner

4/10

Poor

18 Mar 2025

Ana

There is no front desk they don’t answer phone . We waited outside of the hotel for 40 minutes just to find out our room was practically a dungeon with no windows.

Leisure Family

10/10

Exceptional

29 Nov 2024

Sandra

Close to the best restaurants in Gamla Stan. Also staff were very helpful in holding the suitcases. Place is also neat and clean

Leisure Partner

4/10

Poor

24 Oct 2024

Daniel Noa Johannes

Basic experience

This is a very basic experience. The advertised queen bed was in fact two narrow single beds with a gap in the middle. Shampoo/shower gel in a plastic bottle on the floor of the shower. The toilet flushing was some sort of vacuum suction that was very loud, felt like I was on a boat. When checking in I brought up the bed situation, asking whether they had a room with the advertised bed. They took no responsibility for the incorrect information at all, stating \"I just work here\" and there was nothing to be done. Ventilation was poor, the window was locked shut.

8/10

Excellent

22 Oct 2024

Keysha

👍

Leisure Partner

8/10

Excellent

13 Oct 2024

Harry

Excellent accomidating staff and service. Johnny, very trustworthy.

10/10

Exceptional

21 Sep 2024

Stevin

Location at a good price.

Simple hotel. Great location. Quiet. Coffee available 24/7.

Self

8/10

Excellent

15 Sep 2024

Jonathan

Perfect location to stay and see Stockholm.

Leisure Self

6/10

Pleasant

11 Sep 2024

Mark

The picture of the rooms were not the same as the rooms that I saw when maids were cleaning the rooms. Half of the rooms had no windows for natural light. Coffee and tea were great. Shower was good. Carpet was stained in common areas. Overall hotel was fine for short stay.

Leisure Self

2/10

Poor

27 Jul 2024

NEIL

This was not the place for me.
It’s conveniently located right in old town, and the bridges, so you can get to all the hot spots on foot.
But no windows. Extremely small room (ie no room for luggage or to even walk around the bed). It’s a very old building so plumbing challenges. And lots of stairs.
If you’re looking for something eclectic, this may be for you. But this place did not add any joy to my time in Stockholm.
(Also I was emailed the wrong code to get into the building and when I mentioned this to the front all she said was the right code. No apologies for me being stuck outside at night).

Leisure Partner

4/10

Poor

29 Jun 2024

Ian

Poor room. No window or air con, bed too high and poorly supported. Shower broken door.

Leisure Self

4/10

Poor

19 Jun 2024

Rossana

My room was dirty and sheets had not been changed. They sent me 5 blocks away to an apt with a 3 story walk up at around midnight since no one could clean the room at the time I arrived. Overall inconvenient hotel

8/10

Excellent

11 Jun 2024

Gregory

It was a quaint place. The shared bathroom situation was better than expected. An HVAC unit inside room would have been appreciated or perhaps a quiet fan that moved more air than the fan we had. I would recommend to my friends and family and rebook if I ever return.

Leisure Partner

10/10

Exceptional

04 Jun 2024

Verified traveler

Off the beaten track

In Old Town with great connections to all there is to see in Stockholm. A different kind of hotel, but in a good way. Our room was in the depths of the hotel. We loved our two nights here.

Partner

10/10

Exceptional

31 May 2024

Murray

Off the beaten track

In Old Town with great connections to all there is to see in Stockholm. A different kind of hotel, but in a good way. Our room was in the depths of the hotel. We loved our two nights here.

Partner

4/10

Poor

29 May 2024

Verified traveler

Disengenuous Room Photos

Room did not match pictures. The pictures look like a completly different property.

String smell in our room of stinky feet or sewage. Had to keep window open, but we were at ground level, privacy was difficult.

Partner

6/10

Pleasant

25 May 2024

christopher

Budget stay - verified check in

Check in was awful! Meant to be between 3pm-7pm but didn't arrive until 345pm - there was 4 sets of visitors waiting to check in.
Room had no windows - not an issue for use but to be aware. No cleaning service so floor was really dirty by day 3 of our stay.

Partner

8/10

Excellent

22 May 2024

Jane

The hotel was in a great area, the manager was very helpful. The room was small, and the toilets (next door too) were frightening as they were like aircraft suction type and made a very loud and banging noise. One got used to it except in the middle of the night.

Leisure Self

6/10

Pleasant

19 May 2024

Adam

BRILLIANT BUT THERE'S SOME THINGS YOU NEED TO KNOW

The service at this hotel was absolutely impeccable. The staff couldn't do enough for you. Just be aware that reception is usually only manned from 3-7pm. So there is not always somebody there to give you information. The hotel is located in an amazing position right over the road from the waterfront. Many of the rooms are subterranean and do not include windows! The building is almost 400 years old but the condition of the hotel is modern and lovely. The only annoying thing is rooms were incredibly small. I have come to expect that in much of Europe. I had a double/queen bed but there was barely any space around the bed. The bathroom was also tiny and the shower recess was around 40x60cm. I wouldn't hesitate to recommend this hotel for the location and the brilliant staff. Just be aware that some of the rooms are incredibly small but the trade-off is the location is in the old city which is absolutely immaculate and so incredibly picturesque.

Self

4/10

Poor

15 May 2024

Diego

I had a bad experience staying in this hotel. First, we arrived early morning and went to the hotel to just leave our luggage since we already knew that the check-in was at 3 pm. There was nobody in the front desk and just a note that said they will be back in the afternoon and where you can leave your luggage. Later, they called and told me that the room that I booked was not available since the bed was broken so they gave me an option to move to a room without window and no private bathroom in the basement or another one with window and bathroom but with bunk beds. I did not have an another option so I chose the bunk beds. The day of my check out I was not even able to take a shower since the pipes were clogged and the water was not going away. There was nobody in the front desk again so we had to call them and they said everything was fixed but it was not, they said they were gonna call me back but they never called, I had to leave without showering, TERRIBLE SERVICE.

Leisure Family

8/10

Excellent

11 May 2024

Verified traveler

Excellent location was excellent, service and staff so good, couldn’t do enough for you, had trouble getting a code for entrance and a code for room. Somehow I didn’t get any information, that was worrying at a night time. Hope they sort the checking process out before you travel, otherwise loved my stay in Stockholm and travel around.

Friends_and_family Friends

2/10

Poor

20 Apr 2024

Verified traveler

Stranded outside at 9 pm with no check in.

Booked a room the night prior and submitted my email and phone number. When I arrived at 9 pm it was really hard to find as the entrance was located around the corner and not under the proper address given.

Finally finding the place, the door was locked and not even an entry to a reception. There was a note on the door saying “Will be right back. If you need assistance call… Johnny” Tried calling the number 20 times but it said “The number you are calling cannot be reached”.

Stranded in a city I don’t know, I had no option but to walk in to the hotel around the corner and get a room there.

Had an amazing experience and excellent experience at the other hotel so I am grateful for that and will just take the money loss for booking Hotel Skeppsbron.

So be aware of no late check in or assistance with this “hotel” see picture for their locked entrance. Should be named hostel instead when there’s no reception or lobby….

Self

8/10

Excellent

16 Jan 2024

André

Spécial place with welcoming owner!

Leisure Family

10/10

Exceptional

06 Dec 2023

Nicole

Simple and Sweet!

I stayed at Hotell Skeppsbron for over a week and was so comfortable during my stay. It is a simple hotel right near the water and across from an excellent bakery I visited every morning for their cinnamon and saffron buns! The amenities are simple - there is no fridge or anything to cook food with. Just simply a bed, wardrobe, television and a nice sized bathroom with a shower. It was perfect. Johnny was very kind and accommodating and there was always someone at the front desk if you needed anything at all. I would easily stay at Hotell Skeppsbron again the next time I visit Stockholm.

Friends_and_family Friends

8/10

Excellent

23 Oct 2023

Michael

Great value for the area, friendly and helpful owner!

Business_and_leisure Self

6/10

Pleasant

10 Sep 2023

Nancy

A different place to sleep……

We loved the location! We didn’t realize that our room was in the basement with a strange configuration above a rock ledge with only a couple steps on which to put our luggage……and to crawl above them to get to the mattress! We had our own bath/shower which was a plus. Price was right. Front desk very helpful.

Partner

6/10

Pleasant

08 Sep 2023

Alan

Not quite what was expected

The pictures on the website bear no relation to what you see as you open the door to your room. having said that, we were travelling light with very little luggage, so the smallness of the room didn't really matter. The bathroom was functional and clean.

Partner

10/10

Exceptional

12 Jul 2023

Alonso

We got to.the hotel before check in time, and we were lucky enough that our room was ready, and the staff was kind enough to let us in. Beds were comfortable, bathroom was good, and location is AMAZING. Beds are small and the street in front is a bit noisy, but all good. Would stay here again.

Leisure Partner

6/10

Pleasant

03 Jul 2023

Verified traveler

Great staff, but in need of updates

The location was very convenient and the hotel wasn’t hard to find or far from where I needed to be. I want to emphasise that the staff were great, they were friendly and very attentive and whenever I had an issue they got stuck in to resolve it immediately. However I don’t feel the room itself was fully worth the price I paid; considering the price (and no breakfast included although you do get a discount at some nearby bakeries) it was a little on the small side, the shower didn’t appear to be in particularly good condition (missing door fixtures, enamel worn away at the edges making it look dirty) and there was also a plumbing issue in the bathroom. Additionally, the furnishings like the wardrobe, desk and chair didn’t appear to be fully stable and were quite old, and overall I felt a little bit shorted from how much I paid for the room (although I do take the location and time of booking into account). The bed itself was a bit high for me to climb onto but extremely comfortable and I slept well, and the code system for the door locks was very convenient.

So in summary the staff were great and it was a decent place to stay overall, but I do think the rooms and showers could probably use some redecorating or new furnishings at the very least.

10/10

Exceptional

08 May 2023

Alisha

So close to everything! We were super charmed by the area and our stay. There was a water and coffee station and plenty of sitting areas outside the room. It was great for an overnight layover.

Leisure Partner

10/10

Exceptional

25 Dec 2022

Scott

Great staff.

Leisure Friends

6/10

Pleasant

10 Dec 2022

Jared

Small and basic

We got in around 7pm. Made contact with the man at the front desk who asked us if we had the code they emailed. Never got the code, but he kept asking 😂. After a minute he gave us the code to the doors. The email came in the next day. Overall a bit disappointed. The pictures do NOT give an accurate representation of the property. Side entrance in an alley. The rooms are extremely small. If you have a bathroom, it won’t be much bigger. TV didn’t work. WiFi was good. No place to sit except your bed. Only good if you just want to sleep there. Don’t expect any amenities (water, coffee, microwave, fridge, table, chairs, etc). The heat worked great. The decor is dated as well.

Partner

6/10

Pleasant

02 Dec 2022

Ulrike

This is a no-frills place.
The staff was very friendly and helpful where it could (except for a little hick-up which was solved by another customer).
The TV only streamed free programs (unless you entered your own code, I guess) and did not show any regular TV. It is also located in an inconvenient place in the tiny room.
I discovered a hair dryer really high on the back of a shelf (I am short, fortunately my hair as well).
The location is great, just between the water and old town, all within walking distance.

Leisure Self

10/10

Exceptional

16 Oct 2022

John

Great little spot in Gamla Stan

Great spot, pretty quiet, clean, WONDERFUL people, close to Gamla Stan. A tad cramped, but perfectly OK!

Partner

8/10

Excellent

14 Oct 2022

Justin

The staff was very helpful and friendly.

Leisure Self

6/10

Pleasant

18 Sep 2022

Vitor Manuel Cordeiro

Great location for walking around the city. However, I asked for a double bed and got two singles pushed together. So every time I was near the centre, the two beds drifted away from each other. Did not make for a comfortable sleep. Not to mention the walls were so thin I could hear my neighbors. And their alarm clocks Misleading wording on the bathroom situation, as it said shared, but failed to mention with 8 other rooms.

Leisure Self

2/10

Poor

30 Aug 2022

Jose U.

Run by Arabs Not a Clue how Normal humans lives and spects to enjoy Confortable and Safe conditions.
Not even ★★ stars ...One Star just for Confortable bed and location.

Business_and_leisure Self

10/10

Exceptional

23 Aug 2022

bj

Easy check in process, staff sent personal text message to make sure I understood the after hours check-in process.

Leisure Self

2/10

Poor

03 May 2022

Johanny

Tiny rooms, bathroom shower falling apart, tv wasn't working. It took me a while to get in touch with the manager to give me the code for the door where they left my luggage while i was in the city. Overall, it may be an ok hostel for travelers on a budget. I would not recommend it

Leisure Friends

2/10

Poor

21 Apr 2022

James

\"BELOW\" standard and UNDERGROUND!

This was the worst hotel I have ever stayed at. It was BELOW GROUND!!!! without ANY WINDOWS!!!
only one way in and out! Very UNSAFE. I left immediately to another hotel. They said they would credit me one night AND HAVE NOT YET!!!!

Self

2/10

Poor

28 Dec 2021

Verified traveler

OK hotel if you have no expectations

Our first assigned room was way too cold, so we got a warmer room instead, but now it was too warm that we needed to run a fan 24/7. There is no air conditioning to control temperature in the room. Rooms are either too hot, or too cold.

There is no attendant in the hotel except 3-7 pm, and they place a box at the front desk where you can put a message for them. We requested towels because our shower was missing a door, and the floor completely flooded. Also, bring your own shampoo, soap, etc. because they don't provide toiletries. The shower head would not stay on the shower head holder, and we had to hold the shower head while we took a shower - very inconvenient. This hotel is not very well cared for.

Our messages were never checked during our stay for 4 days. They also don't leave any note pads or pen to write with. Anyway, they don't check or respond to messages. Once you check-in, you are on your own, which is fine if there is no issue during your stay. It is okay if there is no attendant. I am not looking for a hotel with amenities - but maybe they can put extra towels in the closet for us to use or something.

Our room also lacked some items such as a mirror in the bathroom. There is no mirror over the sink. It would also be nice if they put a hand towel.

The photos of the room you find on websites are very likely not the room you will get. They glorify their hotel so much in the photos. I will definitely not choose this hotel again. Poor value.

Friends_and_family Family

4/10

Poor

08 Dec 2021

Verified traveler

No windows in rooms, a very loud hummig/fan sound that was on constantly so I had to sleep with headphones in.

Self

6/10

Pleasant

07 Jun 2021

Stefan

Källarhotell med dålig luft

Ingenstans stod det att det är ett källarhotell med noll möjligheter till att vädra eller få fräsch luft.
Helt ok för priset, men informationen bristfällig.
Rummet och sängkläder etc dock rent och fräscht.

Self

6/10

Pleasant

15 Apr 2021

Verified traveler

Unique place but no value for money

The hotel is very unique and has a wonderful common area. We booked a room with a private batchroom. The room was very small and had no windows. However, the uniqueness of the hotel compensated for that.

The location is very good as it is located within walking distance from Gamla Stan.

Although the bathroom was very clean, it was very noisy when taking a shower or flushing the toilet.

Regarding cleanness, it seems the cleaning was done only in places that are obvious to the eye. I dropped my charger under the bed and saw how dirty it was under the bed.

The staff was very friendly and helpful; however, the social distance measures were not properly implemented considering the current COVID-19 times. Therefore, I would recommend wearing a mask when coming to the hotel.

Also, we received the wrong entrance code and had to call the manager by phone to be able to enter the building. This definitely not an option if your phone is not working abroad.

We paid half price for the room and that was the main reason why we decided to stay there. Paying the full price for staying at the place is definitely not worth it.

Partner

8/10

Excellent

30 Oct 2020

Robert

perfect location and a good price. was the perfect room for a couple nights stay

Partner

10/10

Exceptional

09 Sep 2020

Peter

I thought, again, that all the empolyees gave you the service that is was needed and they gave you answer to every question that you had. My room was very clean and the rooms were very cozy. This hotel is very good and I would highly recommend it to someone else.

Leisure Self

10/10

Exceptional

05 Sep 2020

Peter

What I really liked about the hotel was how the staff treat you and how clean and cosy the rooms where. I also think that the hotel is located on a great place because everything is so close to you. A hotel I really would recommend to anybody.

Leisure Friends

10/10

Exceptional

22 Aug 2020

George Cristopher

Great location!

There are towels, kitchen and fridge. All was perfect!

Friends_and_family Friends

10/10

Exceptional

14 Jul 2020

Thomas

Everything was awesome, clean organized and awesome host

Business_and_leisure Family

2/10

Poor

11 Jul 2020

Verified traveler

No Covid refund, government travel restrictions

Every other hotel refunded our non refundable hotel fees, but not this hotel. We were unable to travel due to government travel restrictions due to COVID-19. No response to any of my emails, very disappointing.

Partner

4/10

Poor

05 Dec 2019

Verified traveler

The details list checking being open until midnight, I was there just after 7pm and it was closed. A passerby helped me to contact reception go get inside but they didnt bother showing up to assist me, just called back with a code to get in. (If this was an option why did I not have this earlier to avoid potentially being stuck outside?)

The toilet in the room is clogged and the bins are not empty, overall disappointed with what has the potential to be a nice place. Great location

Business Self

6/10

Pleasant

20 Nov 2019

Henrik

Roof and door enctrance

The only negatives was that it was a rather low entrance to my toilet and I hit my head. It hurt. And the wall to the neighbouring room was super thin. Could nearly hear him breathe. Other than that, really nice place.

Business

10/10

Exceptional

16 Nov 2019

Jonas Selander

Thums up!

Perfect location right in Gamla Stan, cozy and historic vibes in a house from the 17th century, very friendly and helpful staff and free candy, tea, coffee and cookies in our hallway for a late evening snack!

Friends_and_family Family

6/10

Pleasant

21 Oct 2019

Jason

Promising, but disappointing. Poor quality.

I had an in-suite bathroom, but the shower hadn't been cleaned, which made me think the rest of the room hadn't either. It was exhausted when I arrived, and put into a room with two twin beds, only later to realize that I had specifically booked a queen, and by the time I mentioned it there were none available, so I spent the nights with my feet hanging off the end of the bed. There were ridiculously loud noises from the plumbing's sump system whenever an adjacent room was using the sink or shower, which was at 4 or 5 in the morning at least once or twice. The shower was new, but extremely tiny, and didn't seem to be attached to the floor or the wall, so it sort of moved around the bathroom as I used it, and I'm a thin guy. I was told there would be breakfast, but went out at 8:10am one morning to look for it, and it was just three muffins that had been there since the day before. The location of the hotel is great, however, and the underground space made for a couple cool photos, so hopefully they find some folks that actually want to care for it.

Self

8/10

Excellent

18 Sep 2019

Verified traveler

I absolutely loved how unique the place was and the location it’s right in the old town. The staff is absolutely wonderful! The room was not as prepared or clean as I would have liked. However the staff did what they could to improve the conditions.

Friends_and_family Friends

2/10

Poor

15 Aug 2019

david

Pay a little extra to stay somewhere nice

If you like the bunker feel in a no-frills underground cell then go for this place. It’s location is great but it’s still not cheap. My room was tiny, and hummed with some machinery. I don’t suffer from claustrophobia but this place made me feel on edge. In the middle of my first unhappy sleepless night I booked a different hotel for my second night in Stockholm.

Business

10/10

Exceptional

02 Aug 2019

Verified traveler

Beautiful space, very conveniently located. So charming and lovely fika station!

Business Self

8/10

Excellent

02 Aug 2019

Michael

Great location and staff

The guy working the front desk was extremely friendly and helpful. Made my stay more enjoyable and comfortable. Only issue I had with the place was that they were under construction while I was there. So after 9am it got kinda loud most days. But if you wake up early obviously this isn’t a problem for you (unless you were jet lagged like me). Oh and you may have a bathroom in your room, but no shower/bath (it didn’t seem like all bedrooms had showers either since there were multiple bathrooms too). You share a shower with the rest of the rooms. Not a problem for me, but might be for other people.

10/10

Exceptional

26 Jul 2019

Julian

The hotel is housed in the ground floor and cellar of a house dating from the 17th century and sitting right on the water. The location was beautiful and full of history. I was glad to be in a cellar room without windows as the darkness was helpful in summer. It was also very helpful to have access to a microwave and fridge, and to be able to store our luggage during the day. It was slightly awkward to negotiate the shared bathroom. I was not sure about the decor.

Leisure Family

8/10

Excellent

22 Jul 2026

Marianne

Bra läge och tillmötesgående personal.

8/10

Excellent

20 Jul 2026

Ingela

Billigt, centralt men enkelt. Inget extra men stort plus för läget. Rekommenderar rum med fönster då det kan ni varmt på sommaren!

Partner

2/10

Poor

16 Jul 2026

Max

Inte bra alls

4/10

Poor

13 Jul 2026

Magnus

Ok, i nödfall, men inte mer...

8/10

Excellent

13 Jul 2026

Jonas

Ett enkelt hotell utan frukost, men med kaffe o te i korridoren, med fint läge i Gamla stan. Lite oljud när toaletter spolades och ganska lång kod att trycka in när rumsdörren skulle öppnas. Fina rum i en stil som passar i Gamla stan. Hjälpsam personal när jag behövde checka in efter kl. 19 när receptionen stängde.

Self

4/10

Poor

09 Jul 2026

Louise

Allmänt
Det luktade starkt av fukt och mögel i rummet.

Badrum
Duschen var upphöjd och det fanns inget duschdraperi, så även om man var försiktig kom det vatten utanför. Det fanns inget avlopp på golvet nedanför, så vattnet som hamnade där hade ingenstans att ta vägen. Det var på grund av detta mögel på väggarna, vilket fortsatte ut i rummet utanför badrummet. La vi handdukar på golvet blev dessa svarta.

Sovrummet
Det var heltäckningsmatta i delar av rummet. Dessa kändes ofräscha, särskilt då rummet var varmt och fuktigt.
Det var fanns en gammal fläkt, men den lät väldigt högt och skakade kraftigt, samt var oren och dammig.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Ann-Mari

Helt ok för enstaka nätter

Partner

8/10

Excellent

06 Jul 2026

Jonas

Ett trevligt hotell med bra läge i Gamla stan. Tydligen ett av Stockholms äldsta hus. Rummen är inredda i klassisk stil vilket passar bra. Dusch/toalett gick inte att låsa. Ingen frukost men te och snabbkaffe finns i korridorerna. Bra pris med tanke på läget.

Self

8/10

Excellent

06 Jul 2026

Madeleine

Personalen var väldigt trevliga. Läget är superfint. Historiska och häftiga rum i källarplan.
Blev väldigt varmt i rummen under 30 graders dagarna, fanns dock fläkt.
Minus för att man hörde spolningar från toaletterna, kan vara bra att veta om man är ljudkänslig. Med öronproppar försvinner det😊
Superfin service och frukost på Bröd och Salt där vi fick rabatt från hotellet👍

Partner

2/10

Poor

03 Jul 2026

Michael

HORROR.
.................

Self