Name: Citybox Stockholm
Address: Stadsgarden 10, Central Stockholm, SE

6/10

Pleasant

21 Jul 2026

Alex

Staying in a windowless room took a little getting used to, I think naively I hadn’t considered why there might not be any windows and it did feel a little odd to be sleeping in a windowless room in the basement. That being said the room and hotel had been decorated nicely. I think it would have been nice had the light been able to mimic natural daylight a little more or if there was a screen/tv or something in the room to allow us to see the weather/sunlight outside.
We stayed in a family room and although there was ample sleeping space for 4, I wouldn’t want to stay in there as 4 people, it definitely isn’t big enough, there wasn’t really any space to store luggage and other things. There also wasn’t a safe in the room.
My main issue with my stay was due to my shower being blocked. After getting my toddler to sleep I went to take a shower but very quickly the whole bathroom flooded because of the blocked drain, I understand these things happen but there was also no way of letting anyone who worked at the hotel know about this without having to physically leave the room and go up to reception. If there was a watsapp number or something this would have been really helpful.

The hotel is in a fantastic, extremely convenient position.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Nicholas

It's basic, but was all I needed as somewhere to sleep.

Self

8/10

Excellent

18 Jul 2026

James H

I really enjoyed staying here. It’s in Södermalm, which I’m my friend advised me to stay in, which is a really cool neighborhood/island. So, location is great. It’s also just off the train, so very convenient and easy to get to other neighborhoods. Lots of dining options and great shopping. The only reason for the 4 stars is that the rooms don’t have windows - which I actually didn’t totally mind because the rooms are great and contemporary and spacious. I was on the lower floor and it sounded like my room was below the entrance, so I heard a lot of footsteps and rolling suitcases most of the time I was in the room. Minor detail, and it really didn’t take away from the stay which overall was wonderful. The staff was super helpful and the amenities are great. I would absolutely stay here again.

Self

10/10

Exceptional

16 Jul 2026

Jesus

It may not be a luxury hotel, but you will find it incredibly well-maintained and perfectly located.

Family_with_children

10/10

Exceptional

11 Jul 2026

Mimi

Generally consistent with other Citybox and we had a good time. Very satisfying experience. Environment is nice and love their kitchen facility and is really a plus.

Only one suggestion is that maybe they should add a second microwave to reduce the waiting time when there are more people using. Also the lighting at the microwave area is too dark. It is not possible to see the microwave setting and I need to use my phone to light up to see how many min I set for.

Family_with_children

10/10

Exceptional

10 Jul 2026

Meera

Clean room, nice shower and comfy bed. Everything we needed for a couple of days. Plus in the perfect location.

Family_with_children

6/10

Pleasant

09 Jul 2026

Kirsten

Loved the communal areas and availability of seating. Our room was good, but the shower has no door so water would flood the whole bathroom whenever anyone had to shower. Otherwise very nice hotel.

Friends

10/10

Exceptional

07 Jul 2026

Daniel

More of a self service property but it did have someone on staff who was helpful and the amenities were useful.

Family_with_children

10/10

Exceptional

06 Jul 2026

lauren

Really close to the attractions, room was much bigger than expected and great value for money, we did pay for earlier check in which was useful, would defo recommend !

10/10

Exceptional

28 Jun 2026

Zeke

Very clean and nice laundry room with iron.

Friends

6/10

Pleasant

28 Jun 2026

Kristin

Location is great as it is close to the metro and within walking distance of Old Town. I had a room with no view which I think made the room spacious but very drab (could do with some art on the wall or an interesting paint scheme). All in all not too bad for the price and we weren't in the room much.

Family

10/10

Exceptional

25 Jun 2026

Kimberly

Simple, well put together room. The lack of windows really helped me sleep. The central location is great, Stockholm can be a confusing place to navigate. Close to some incredible restaurants. This was my second stay here.

10/10

Exceptional

21 Jun 2026

Emma

Really clean rooms and really central location

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Peter

T

Family_with_children

10/10

Exceptional

18 Jun 2026

Fabrizio

Very clean and central. Perfect location

Self

10/10

Exceptional

17 Jun 2026

Kristen

Clean small rooms, the bench pictured was not in our room so we were very tight on space but otherwise great location and easy access to trains and gamla stan

Partner

10/10

Exceptional

16 Jun 2026

Kevin

The location was perfect and the hotel was great!

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Michelle

Clean, comfortable bed, great location.

Self

10/10

Exceptional

15 Jun 2026

Hei Lam

Good laundry

Partner

8/10

Excellent

07 Jun 2026

Steven

Stayed here after a long flight to Stockholm. Very clean rooms. Helpful staff. Very interesting hotel with no windows or TV. Great room to recover from jet lag

Business

10/10

Exceptional

03 Jun 2026

kent

Great Hotel !! The staff was great !!

Partner

10/10

Exceptional

01 Jun 2026

Victoria

We had a family room which was bigger than anticipated. Very comfortable beds. Great bathroom. Quiet. AC was not very effective but we managed. Hotel was great- brilliant to have communal space to sit, eat food, microwave, coffee machine, lounge area and fridge etc. Such an excellent location. Would definitely stay here again and have already recommended.

Friends_and_family Family

8/10

Excellent

24 May 2026

Hanh

No TV in the room

Family_with_children

8/10

Excellent

23 May 2026

Vivian

Clean rooms. Good location near subway and walkable to old town.

Self

10/10

Exceptional

21 May 2026

Joy

Excellent price for an incredibly well located hotel. Do know that you are likely getting no windows but the room was more spacious than expected and the bathroom was quite nice. Very self-serve but it was a great option for us in an very expensive city.

Partner

10/10

Exceptional

21 May 2026

Pablo

Our stay at City Box Sweden was perfectly pleasant — nothing to complain about, but nothing that particularly stood out either. The hotel does exactly what it promises: clean, functional accommodation at a reasonable standard.
The rooms were comfortable enough and the stay was hassle-free, which is really all you need sometimes. It’s a solid choice if you’re looking for somewhere straightforward to rest your head without any fuss.
All in all, a decent mid-range option that gets the basics right. It may not be the most memorable stay, but we left with no complaints.

Family_with_children

10/10

Exceptional

12 May 2026

Maria

Wonderful staff, very helpful

Partner

10/10

Exceptional

11 May 2026

Lorrain

There were mo amenities. Clean room, great staff, no laundry, no parking.

Family

6/10

Pleasant

09 May 2026

Lionel

Pluses: good location, less outrageously expensive than other outrageously expensive hotels in Stockholm, nice bed and bathroom, quiet and dark rooms. Minus: the room is very bare and quite gloomy; there were not even plastic cups to have a drink of water. The only place to put the suitcase (on the floor) was so dark that we had to use flashlights to see our clothes. It is strange living underground; London hotels with no windows have a kind of light panel which at least feels like a window.

8/10

Excellent

29 Apr 2026

Stephie

The property is very clean and in a great location. Very easy walk to many sites and restaurants. The staff member on site was quick and helpful. We really appreciated the laundry room. The value for the price is great. But it is very weird not having a hotel room with windows. The room was very very small, so small we had to get creative on where to even put our luggage down.

Partner

10/10

Exceptional

28 Apr 2026

LEE

Location is great. Area around the hotel has some cool bars and Gamla Stan is just over the water

8/10

Excellent

16 Apr 2026

Krisinda Clare

Short walk to Gamla Stan. Functional & clean rooms. Value for money.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Petros

Amazing! Everything and everyone were perfect!

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Adam

Clean and wifi worked.

Self

10/10

Exceptional

30 Mar 2026

Edita

Basic but Clean room

Partner

10/10

Exceptional

26 Mar 2026

Emma S

Really well maintained and clean hotel, including the common areas, kitchen and laundry facilities. Had a small issue with the online check-in screens but this was promptly resolved by the friendly staff at the office. Compact room with no windows was larger than we expected, with comfy bedding and a well-sized bathroom. Excellent location by slussen, we really loved our stay here.

Partner

10/10

Exceptional

12 Mar 2026

Alexandra

Perfect for complete darkness sleep, quiet, clean and no-frills room. Bring all your own toiletries, but property has soap in shower and at sink. Extra towels upon request. Comfortable bed, no TV or dresser. Absolutely perfect location, next to major metro intersection, walking distance to everything if you like to explore. Would stay again for sure!

Self

8/10

Excellent

01 Mar 2026

Chris

The rooms are functional. No windows. No coffee machine. No tv. Beds are ok. Not much space or even area for your luggage. But for a short stay it’s ok.

8/10

Excellent

26 Feb 2026

Kiran

Great location walking distance from the palace. Great access to transport from Hotel.

Family

10/10

Exceptional

23 Feb 2026

Lee

Very clean and spacious room. Very easy check-in process too. It is also in a great location - across the road from the Slussen T stop, and a nice short stroll away from Gamla Stan

Self

10/10

Exceptional

22 Feb 2026

McCall

Staff was so helpful and everything was easy and so accessible to Gamla Stan for site seeing. Great location

Family_with_children

10/10

Exceptional

20 Feb 2026

Dorianne

The staff is very helpful and the room is clean and cozy. We had a great stay! Very relaxing, quiet and comfortable.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Phoebe

room was clean efficient service so close to everything in city - amazing place to stay

Leisure Partner

10/10

Exceptional

22 Jan 2026

Craig

On arrival, I pushed a button and was buzzed in straight away. Check-in was straightforward via the kiosk and I found my room easily enough. There are plenty of facilities such as coffee machines and a TV on the ground floor. My room was spacious but had everything I needed and a large bathroom. Very easy walking distance to the old town. And a metro station virtually outside. There are plenty of shops in the vicinity. Staff are around to help you if needed and are very helpful. Excellent value and I’d def stay here again

Self

10/10

Exceptional

31 Dec 2025

Kostas

Great location

Leisure Friends

10/10

Exceptional

29 Dec 2025

Stylianos

Ideal location with a very calm environment. The staff were extremely helpful and polite. Regarding the room, it was the first time I stayed in a room without windows, and I have to say that the combination with the extra-comfortable mattress improved our sleeping experience to the highest level. I strongly recommend this property to future travelers

Leisure

8/10

Excellent

22 Dec 2025

Keiron

Easy check in ans check out with storage.

Business_and_leisure Family

6/10

Pleasant

21 Dec 2025

Valerie

I often stay at the CityBox brand, this was my first time at the Stockholm location. Very well located, directly across the street from Slussen metro station, which is one or two stops from T-centralen, the main train station where the airport train also arrives. Walking distance to Gamla Stan, Mariatorget atea and the ferry stop to Skansen.

This CityBox location mostly has rooms without windows, which when I was initially booking, I didn’t think would be a big deal to me.

In reality, the room was pitch black when all the lights were off, and it was quite disorienting when waking up. It would have been nice to have either a television in the room to have some sort of daylight visual or a dim “night” light at floor level would also be helpful.

The room was very clean, generally comfortable and well sized, and although the twin beds were comfortable, they were extremely narrow (especially by North American standards).

We stayed five nights but didn’t get any housekeeping. Not sure if there was an option beyond getting fresh towels from reception.

Excellent bathroom, great shower water pressure.

Rooftop restaurant and bar/cafe were lovely to visit.

I would happily stay here again, though I would reconsider the windowless room next time.

Friends_and_family Friends

10/10

Exceptional

21 Dec 2025

Claire

Great location, spotlessly clean rooms, easy self service check in / check out, great value for money. Would certainly stay here again

Leisure Partner

4/10

Poor

20 Dec 2025

Amy jade

Dirty room and the previous peoples sanitary bin waste was left overflowing in the bathroom bin
Unable to locate staff to get to change so just left th me bin for the next guests

Partner

6/10

Pleasant

12 Dec 2025

Amy

This property would be best for a quick business trip. Though the price was reasonable, the area was less than desirable. The entrance was in alley that wasn't kept up. Vomit and dog droppings were lining the way. We didn't see any staff to help direct us. The rooms were clean which was appreciated.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Rebecca

The bathroom was amazing, the bed was the most comfortable I’ve ever slept on, easy check in and check out. Absolutely would recommend and stay again

Leisure Family

10/10

Exceptional

24 Nov 2025

Ashley

Loved the pink room! Comfy place!

10/10

Exceptional

15 Nov 2025

Zaida

Great location, next to public transport and walkable to many tourist areas. Room basic and clean.

Self

6/10

Pleasant

11 Nov 2025

Sergio

the worse thing is the hotel (let's call it a 'hotel') does NOT provide you with a safe wifi connectivity, then, I got a virus in my computer. I had to spend invaluable HOURS with my IT technician back in South Africa for him to see what was going on with my machine, which was, indeed, infected. Cheap which turned out to be expensive. As usual in these sites that promise you everything for nothing. NEVER AGAIN, NOT THE CITY BOX NEITHER YOU EXPEDIA GUYS

10/10

Exceptional

08 Nov 2025

Evangeline

It’s new so very clean, staff were helpful & walkable to tourists sites, dining & transportation.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

James

Highly recommended. Close to the train, shopping and food. 10min walk to a big venue. No windows? No tv? No problem, first time staying in a hotel like this, did not hate it. In reality… only there the rest, sleep and shower…

Leisure Partner

10/10

Exceptional

28 Oct 2025

James

Clean room, good shower, great location, fast internet. If you can deal with having no window, this is a good, affordable option.

Business

10/10

Exceptional

26 Oct 2025

carlos

The team: Emma, Aidin, Lena, Sara, Elena at City Box Stockholm made our stay excellent! Thank you for a fantastic experience!

4/10

Poor

25 Oct 2025

Alice

They started hammering at 8 am! That was extremely frustrating.

Friends_and_family Family

6/10

Pleasant

20 Oct 2025

Susan

Very low on amenities. Hard to turn off dimmer lights, get paper out of the toilet dispenser, use shower, etc. there was a Charge for coffee and no tea making facility. Room without a window was okay and room was large. Surrounding neighborhood was great - more residential than the city center.

Leisure Self

8/10

Excellent

15 Oct 2025

YICHUN

The location is good, walking distance to old town.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Alaura

This hotel is located in a perfect location, so close to the tunnelbana, bus stops and ferries. I enjoyed being so close to Gamla Stan and being able to stop back at my hotel room in between activities. The room was impeccably clean and the bed was very comfortable. I was also glad to have access to the luggage room as I arrived much earlier than check in time. The staff were very friendly and I was offered extra towels whenever I would see a staff member in the hallway. The room is very basic but it was very clean and provided the perfect stay. I would absolutely stay here again.

Leisure

8/10

Excellent

08 Oct 2025

Robert

Room is very quiet. No windows and below ground level. It is somewhat of a maze to find your room.

My biggest complaint is lack of information on luggage storage when you arrive. Host is \"hidden\" and it took a while to find where the office was. A sign on luggage door encouraged me to scan and pay. It turns out this is for insurance, not to store luggage. The kiosk was no help in getting me a key to storage room. I finally tracked down host and got key. Once you get inside the storage room, there is a sign that says storage is free. But until you get to that point, it appears you must pay. Very frustrating. A little more signage on where host is and that storage is free (outside of the locked door) would go a long way.

Leisure Partner

4/10

Poor

04 Oct 2025

Thomas

The good things were location and cleanliness. But I did not enjoy my stay because you can hear people in the hallway and other rooms quite clearly. Without earplugs you would be kept up from doors ect. One of the worse hotels I’ve been in for soundproofing.

Leisure Self

10/10

Exceptional

02 Oct 2025

Steven

Great place to stay right near the Slussen! Very modern and affordable compared to everything else in Stockholm.

Business

6/10

Pleasant

30 Sep 2025

Richard

Room below ground with no windows, felt like a prison cell. Room facilities were basic but good, no catering on site apart from a basic coffee machine.

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Ricardo

Great location and cozy rooms

Really great staff, cozy rooms and very clean.

Partner

10/10

Exceptional

26 Sep 2025

April

Even with construction taking place, it was a very quiet stay. The room was big. Very clean. Would definitely stay here again.

10/10

Exceptional

25 Sep 2025

Animesh

Great hotel! Loved the coffee and hospitality!

Leisure Family

8/10

Excellent

23 Sep 2025

Chris

This is such an interesting place. Staff was fantastic and everything was just great. We KNEW going in that there were no windows. Thought it wouldn't bother us much - but it did seem sort of weird and creepy. But we got over it.
The location was perfect as it was right by a convenient Metro stop and close to good restaurants.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Alain

Good location, friendly staff, easy self check in & out, storage room for luggage if needed. Comfortable room

Leisure Self

8/10

Excellent

15 Sep 2025

M

Great location but no ventilation (Non-window room

Great location. We booked the non-window family room with bunk bed for the kids. However I expected the room would have some form of central ventilation which wasn’t working, the room became so hot and stuffy when four of us were in there at night. Despite contacting the property and sending messages, I received no reply which was very disappointing. So beware of booking the non-window room.

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Anne

Really cool

10/10

Exceptional

12 Sep 2025

Kateryna

I like automatization in City Box - very good!

10/10

Exceptional

10 Sep 2025

Ma theresa

Great location. Clean and spacious room. Great amenities.

Leisure

10/10

Exceptional

09 Sep 2025

Hiu Fung Jim

You get much more than you pay for

So good and easy! Central, comfortable, modern.

Partner

10/10

Exceptional

08 Sep 2025

Sophie

Loved our stay at Citybox Stockholm! The room was very clean and modern. Hotel is close to a metro station and was walkable to various sights around Stockholm. Highly recommend staying here!

Leisure Family

10/10

Exceptional

05 Sep 2025

Malcolm

Great Location

The hotel was ideally placed to visit everything Stockholm has to offer. It was a 10 minute walk to Gamla Stan and about 30 minutes to the city centre. If you didn't want to walk Slussen station is across the road. The staff were very friendly and kept the hotel spotlessly clean. We were here for 4 days, and would certainly stay here again.

Partner

6/10

Pleasant

30 Aug 2025

Stephen

No windows and no TV is tough

Shower drain didnt work properly.

Partner

10/10

Exceptional

27 Aug 2025

Janet

Excellent self-check in. Easy process. Room was larger than expected. Beds comfortable. Bathroom clean. Everything felt new. Would recommend this hotel.

Leisure Family

10/10

Exceptional

18 Aug 2025

Jason

Hotel is so clean, esp bathroom. Lobby is so convenient and staff are polite and helpful.

8/10

Excellent

15 Aug 2025

Cody

Nice place

8/10

Excellent

13 Aug 2025

Ashley

Bed was comfortable but smelt like it was wet if that makes sense.. free WiFi and easy access to local surroundings. Good price. We would stay again.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Casey

Check in was a breeze on the automatic machine. We actually like not having windows in our room, made it easier to sleep. The location is very convenient next to the metro station and the lobby is cool. Only downside was all the construction right outside the front of the hotel.

Leisure Family

10/10

Exceptional

03 Aug 2025

Karen

Great family hotel!

Great experience! I was worried about a hotel room without windows, but it was spacious and quite comfortable, and the common spaces in the hotel had lots of natural light. Everything was clean and convenient. I would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Fiona

A very lively hostel with lots of people around in the evenings. Trendy decor. Fun atmosphere. Has an indoor futsal court!

2/10

Poor

31 Jul 2025

Collin

The housekeeping left the door to my room open for a whole day, leaving my personal items accessible for anyone to take. Thankfully, nothing was stolen. When I told the staff, they gave me a bag of 10-15 mini candy bars and a Coke Zero. The staff was very unconcerned about the situation, and I advise anyone to stay away from a hotel with such careless staff.

Leisure Self

10/10

Exceptional

22 Jul 2025

Joaquin

Great place to stay!

Our family of four was very happy in this clean, comfortable and conveniently located place.

Friends_and_family Family

6/10

Pleasant

22 Jul 2025

Jessica

Hotel states it has AC but the rooms are very hot and no ventilation. If you state you have AC you need to allow more flexibility in the setting or provide a fan in the room. Also anti in the room especially the family room would be beneficial. Even just a tv to be able to stream ones on streaming service.

Leisure Family

10/10

Exceptional

20 Jul 2025

Cade

The staff was super friendly and helpful at check-in and also with access to laundry a bit later in evening. Rooms were quiet, clean and modern. Location beside Slussen station was very convenient for transportation to all areas of Stockholm via bus and tunnelbana. Shared fridge was useful for keeping some breakfast items for us.

Leisure Family

10/10

Exceptional

18 Jul 2025

Jason

My first City Box stay and it was great. Nice, modern room with air conditioning and on site laundry. Great location within walking distance to Stockholm's old town other tourist attractions.

10/10

Exceptional

18 Jul 2025

James

Clean, convenient and quiet. We enjoyed our brief stay. The lobby was great for working and the staff was very friendly. Easy checkin and out.

Leisure Family_with_children

10/10

Exceptional

12 Jul 2025

Kellie

The room was spotless and I appreciated the minimalistic design. The property is well-maintained and the staff is very helpful. As someone with a bad back, I am very particular about the quality of bed/mattress and I can report that is was an extremely comfortable sleep. Also, the water pressure is great. I really appreciated the location of the hotel as a first time visitor to Stockholm. It is right next to the train station and the perfect location to explore the city. Tusens tack!

Business_and_leisure Self

8/10

Excellent

11 Jul 2025

Verified traveler

Great Value

Our stay was great. The beds were very comfortable. The hotel was conveniently located with easy access to the subway and ferry systems.
Having a room without windows was a learning experience and would probably avoid that in the future.
Overall, a great value hotel.

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Teddy

Great

Leisure Partner

10/10

Exceptional

30 Jun 2025

Kate-Lyne

I was looking for a lowkey, no hassle place to stay on a solo trip. The check in was super easy using the kiosks, stayed in a windowless room and it was clean & comfortable, and the location was perfect for excursions in sodermalm, gamla stan, catching the ferry to djurgarden, and to central station. I needed some extra towels and it was easy to get from the onsite staff who were very friendly.

Leisure Self

8/10

Excellent

29 Jun 2025

Johnny Chinh

Location Location Location, very walkable to most places

Leisure Partner

2/10

Poor

29 Jun 2025

Jack

No vehicular access! Beware!

The property is surrounded by a years-long major road construction project. Thus it is utterly inaccessible by car or taxi. This is not in any way communicated by the management. And there are no signs near the temporary \"gangplank\" to the hotel to indicate that one is going in the right direction. This complete lack of necessary communication is unacceptable! In my case, it resulted in two hours of wandering and an added taxi expense. Once inside, the hotel clerk was outstandingly helpful and friendly and the room was clean and comfortable. But the irresponsible behavior of the management cannot be forgiven or ignored. I must recommend not staying at this property!

Partner

10/10

Exceptional

22 Jun 2025

Sanjay

No windows were great so was able to sleep amazing.

Leisure Family