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Sheraton Suites Orlando Airport

Orlando Area - Florida - FL · United States

7550 Augusta National DrView location

8.6/10Excellent2,112 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Suites Orlando Airport

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. For lunch or dinner, stop by Sky Grille, a restaurant that specializes in American cuisine.

You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 11 AM and on weekends from 7 AM to 11 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Orlando? This hotel has 3186 square feet (296 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 150 guestrooms featuring refrigerators and flat-screen televisions.

Read more about this hotelShow less

With a stay at Sheraton Suites Orlando Airport in Orlando, you'll be 10.1 mi (16.2 km) from VA Medical Center at Lake Nona and 10.7 mi (17.2 km) from Orlando International Premium Outlets.

This hotel is 11.6 mi (18.7 km) from Orange County Convention Center and 12.5 mi (20.1 km) from Universal Studios Florida. Make yourself at home in one of the 150 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding.

Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Orlando?

This hotel has 3186 square feet (296 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 10.95 for children
    • Uncovered self parking fee: USD 24.93 per night (in/out privileges)
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Ventura Country Club 7.6 km / 4.7 mi
Florida Mall 10.2 km / 6.4 mi
Crayola Experience 10.8 km / 6.7 mi
Rio Pinar Country Club 11.9 km / 7.4 mi
East Orlando Shopping Center 12.3 km / 7.7 mi
Festival Park 14.2 km / 8.8 mi
The Plaza Theatre 15 km / 9.3 mi
Orlando Kart Center 15.1 km / 9.4 mi
Colonial Plaza Mall 15.3 km / 9.5 mi
Orlando Regional Medical Center 15.3 km / 9.5 mi
Full Sail University 15.4 km / 9.6 mi
Winnie Palmer Hospital for Women and Babies 15.4 km / 9.6 mi
Arnold Palmer Hospital for Children 15.4 km / 9.6 mi
Universal Epic Universe 15.6 km / 9.7 mi
University of Central Florida College of Medicine 15.8 km / 9.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 150
  • Number of floors (main building): 3
  • Number of floors (annexe): 3
  • Single rooms: 106
  • Double rooms: 44
  • Junior suites
  • Suites: 150
  • Apartments
  • Studios
  • Bungalows
  • Villas
Show 60 more facilities & services
  • Accessible rooms: 7
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Game room
  • Hot tub
  • Breakfast
  • Breakfast buffet
  • Set menu lunch
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-2

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE POOL VIEW KING BEDSUITE • POOL VIEW KING BEDSUI.KG-VP

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE POOL VIEWSUITE • POOL VIEWSUI.VP-2

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VP-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Sheraton Suites Orlando Airport

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Suites Orlando Airport

8.6
Excellent
2,112 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Kristine
No comment's! Very friendly staff
Partner
2/10
Poor
15 Jul 2026
Brent
When we checked in the staff member didnt seem to care about anything and mumbled when spoke, after getting room key when were told to go that way.. (OMG)!! When we got to room we needed another blanket for the kids as they were on sofabed and wanted separate blankets for them, call reception and spoke with same staff member and he said check the closet and I told we already found one but needed another and he hung up on me and didn't bring or supply another...
When I booked room it included breakfast and when we went for breakfast I found out that he was meant to give us vouchers for breakfast wh8ch he didn't.. very poor front desk service however not all bad as the lady at breakfast was very kind and helpful.
Family_with_children
10/10
Exceptional
14 Jul 2026
Marcela
Convenient location
4/10
Poor
14 Jul 2026
Francy
I’m giving this hotel 2 stars because, unfortunately, it looked much better in the photos than it does in person. One issue was that there is only one elevator serving the entire hotel. Since my room was on the third floor, I had to walk quite a long distance from the elevator to reach my room. Another concern was cleanliness. I found two used food containers left inside the nightstand drawer next to the bed, and they had a very unpleasant odor. That made the room feel unclean and was disappointing. Overall, my experience did not meet my expectations, and I would not choose to stay at this hotel again.
Self
10/10
Exceptional
14 Jul 2026
Deborah
Great place
Family
6/10
Pleasant
12 Jul 2026
Isaias
Bueno
Family_with_children
6/10
Pleasant
12 Jul 2026
Amy
Bathroom door would shut and kept opening up - not private when in use.
The halls echo throughout the hotel, so late at night you can hear all conversations with people coming in and out.
Family_with_children
10/10
Exceptional
12 Jul 2026
Patrick
Ana at reception was outstanding with the help she provided.
Self
8/10
Excellent
11 Jul 2026
TRAVIS
Rooms are dated, and a little odor.
10/10
Exceptional
11 Jul 2026
Jessica
The gym was clean and useful. My youngest daughter loved the pool. The bar was nice. We had a light dinner and drinks there while watching the game. No complaints from this stay at all.
Family_with_children
10/10
Exceptional
10 Jul 2026
Misael
The hotel is a bit outdated other than that, great excellent staff. Shuttle service great front desk receptionist excellent.
Self
10/10
Exceptional
10 Jul 2026
Sabrina
Loved the suites at this place!
Family
6/10
Pleasant
10 Jul 2026
Vanessa
Needs improvement
Family_with_children
10/10
Exceptional
09 Jul 2026
dayry
Great stay !
10/10
Exceptional
09 Jul 2026
Cheryl
Clean room. Delicious breakfast and friendly staff
Self
8/10
Excellent
08 Jul 2026
Brenda
Many hotels in the area include breakfast. The breakfast at this hotel is overpriced and in my opinion, should be included.
Family
10/10
Exceptional
06 Jul 2026
Elissa
A super clean very nice and quiet hotel with professional staff to assist with anything.
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Chris
The ladies at the breakfast were fabulous. Provided a to go cup for my coffee. Very helpful assisting us on short time to catch a plane.
Didn’t like that you couldn’t access the bathroom in the suite without going into the bedroom.
Business
10/10
Exceptional
06 Jul 2026
Natallia
Very nice updated property. The staff both at the reception desk and at Sky Bar was very polite and accommodating.
Partner
10/10
Exceptional
04 Jul 2026
Cherie
great service, good food, clean and bug rooms
Family_with_children
10/10
Exceptional
02 Jul 2026
Leslie
The front desk staff were exceptionally friendly and helpful throughout my stay. The shuttle driver was amazing courteous, professional, and always willing to help. Everyone made me feel welcome, and their outstanding customer service truly made my experience even better.
Family_with_children
10/10
Exceptional
01 Jul 2026
Stefanie M
Loved this place will definitely stay again.
Partner
10/10
Exceptional
01 Jul 2026
james
beautiful place well maintained clean and friendly staff
Self
10/10
Exceptional
27 Jun 2026
Peter
Lovely hotel close to airport. Quiet everything perfect
Self
8/10
Excellent
26 Jun 2026
Albert
Room was amazing, bed a tad uncomfortable for my liking.
Self
10/10
Exceptional
26 Jun 2026
Theodore
I booked this hotel for my Husband and his Best Friend. They both agreed the Suite was very clean and spacious. Also, they enjoyed the free breakfast. It was a short stay, but they didn’t have any complaints. I will book again when I’m visiting Orlando Florida. Thank you for making their stay comfortable.
Friends
10/10
Exceptional
26 Jun 2026
Deanna
Our stay was great! We were just there for about 12 hrs since our flight was at 6am, we had to leave at 4am for the airport. Their free shuttle service was a lifesaver and a big reason why we booked here. Beds were comfortable and clean. We have 2 small children and they accommodated us with a pack-n-play. Everything was very clean & the kids loved playing in the pool. The separate sleeping space was great for the kids early bedtime; we could still move around and watch tv in the other space. Was a great way to start our vacation! It was just what we needed.
Family_with_children
10/10
Exceptional
23 Jun 2026
Peter
Great experience
Partner
8/10
Excellent
22 Jun 2026
Allison
Everything was great minus one issue. Ordered drinks for the bar, and pulled out my card. They told me no and asked my room number; so we thought we would just be charged by the card on file at our room. Next thing we know we are getting multiple phone calls to our room at 8:30 at night. Had little children we were trying to put to bed. So was upset about that. Otherwise everything was great.
Family_with_children
10/10
Exceptional
21 Jun 2026
David
The staff was amazing and was Johnny on the spot for every request regarding assistance. Very clean and well-grown hotel inside as well as out pay parking was very convenient by barcode I would definitely recommend to Sheridan hotel of Orlando Airport.
Self
10/10
Exceptional
18 Jun 2026
Ivonne
Very comfortable accommodation
Family
10/10
Exceptional
17 Jun 2026
Selen
I love everything about this hotel stay ! Only thing they should upgrade is a laundry room…..
10/10
Exceptional
16 Jun 2026
fernando
They picked me up from the airport at 230 am. Breakfast was average.
Family
4/10
Poor
16 Jun 2026
Rahsaan
My room smelled like mold but besides that it was nice friendly staff
Self
8/10
Excellent
15 Jun 2026
J Michael
Room was very clean. Housekeeping was excellent.
Partner
4/10
Poor
11 Jun 2026
Jhoan
They charge me two times the parking fee
Self
4/10
Poor
09 Jun 2026
Yeguang
Poor service from staff, parking fee is $25.
Family_with_children
10/10
Exceptional
08 Jun 2026
Kevin
Overall great stay for my family
Family_with_children
4/10
Poor
07 Jun 2026
alvaro
Dirty and outdated
10/10
Exceptional
07 Jun 2026
Rebecca
Large rooms, a lot of room amenities, breakfast buffet, restaurant and happy hour specials. The staff were helpful and friendly. Close to the airport with free shuttle.
Family_with_children
10/10
Exceptional
07 Jun 2026
Christopher
The room was spacious
Self
10/10
Exceptional
06 Jun 2026
Dawn
The bartender Omar was absolutely wonderful! Food was great. Our room was wonderful. We only stayed 1 night but if we are ever back in the area we will definitely stay again
Partner
10/10
Exceptional
06 Jun 2026
Nichole
Room was mostly clean need to get dust from under the sofa bed. Walls thin because kids being loud at night. Some of the rooms need maintenance. The microwave has a lock so think it ate your food, ha ha. The room set up was absolutely wonderful! Pool view recommended. Shuttle drivers Ez and Jeffrey full of life and energy they were Absolutely fantastic. I would stay here again with my kids/family.
Friends
4/10
Poor
04 Jun 2026
Sarah
Beds were old and uncomfortably worn out. Pillows as well. Our shower was broken, and could only be turned on halfway. The hotel itself is very loud for an airport hotel, from the windows to the hallways to the doors. Rooms are large but I would take half the size for a comfortable bed and updated washroom.
Partner
10/10
Exceptional
01 Jun 2026
Alexis
Cleaness everywhere nice and helpful staff
Partner
10/10
Exceptional
01 Jun 2026
Dina
The entire building was phonemonally clean and the staff service was impeccable. We received nothing but courtesy our entire stay. This will be our go-to stay in Orlando from now on.
Partner
4/10
Poor
31 May 2026
Bryan
Well, to say the least the day started off bad and didn’t get any better. It is a pet friendly hotel but they charge me $100 for my two small dogs overnight on top of the rate for the room and also parking was an additional 20+ bucks
When I got into the room, I was surprised that they would have such awful furniture in the living room. The sofa had stains all over it, and it was tearing at the seams and bleach spots on it.
Other conditions of the room were poor, including baseboards that were popping loose with old yellow caulking.
I was not a fan and will not stay here again.
Partner
10/10
Exceptional
30 May 2026
Kierston
My husband and I stayed here one night before our cruise and one night after our cruise. The service is amazing and the hotel is very clean. Our flight got delayed coming home and the hotel accommodated us with no problem. We travel often and great customer service is our top priority. I highly recommend the Sheraton. The staff are extremely pleasant.
Partner
2/10
Poor
29 May 2026
Elizabeth
Promised a free shuttle. Then was left hanging for 2 hours at the airport. When I called like I was asked to she said she already drove by amd didnt stop. Then she hung up. I called again to see if anyone was coming or not and was informed she'd be there soon. 2 hour delay and Sherrie or Sherly was so rude. When I asked why she didnt stop she claimed she thought she already picked me up. She never even slowed down or stopped to see. When I complained to management and asked to speak to the owner I was told id get a call back as theres no night manager on staff. Still no call this am so I called again and was offered a 35 dollar refund. Never staying again and still wouldn't let me talk to management.
10/10
Exceptional
29 May 2026
Vicki
Everything was amazing and staff were so helpful.
Friends_and_family Family
10/10
Exceptional
26 May 2026
Tina
Clean suites, wonderful staff. A very convenient place to stay for business or pleasure.
Self
6/10
Pleasant
26 May 2026
Kasey
1- room needed blackout lights, bright street light out side of window
2- no soap to bathe, we used shampoo since we forgot to bring our own soap
3- room was clean
4- tv in bedroom didn’t turn on
5- we stood for 1 night so it worked out fine
6- no issues with shuttle service
Family_with_children
10/10
Exceptional
25 May 2026
Richard
Really nice pool. Convenient to the airport. Large spacious room.
Partner
10/10
Exceptional
24 May 2026
Jessica
Staff was very friendly and accommodating
Self
6/10
Pleasant
24 May 2026
Terry
the staff was very nice and friendly and the place was very clean and neat. Our problem was with the door lock. It was very old and the internal battery was down and needed to be replaced before we could get into our room. the other problem was with the mattress which was very cheap and really old and uncomfortable. The pillows were so old they would not even stay puffed up but went flat immediately. I have always liked staying at Sheraton and thought of them as being a higher end hotel, so I was really surprised to see such shoddy bedding and mattress. the other thing is a fee for parking overnight which is ridiculous after paying the room rate. It should be included or told to the customer up front.
Partner
10/10
Exceptional
23 May 2026
Karel
Buffet breakfast
8/10
Excellent
21 May 2026
Evan
After a long flight the kids loved the pool and the rooms have great space - I like the concept of separate living area
Family_with_children
10/10
Exceptional
18 May 2026
Uriel
Tranquilo y limpio
Self
8/10
Excellent
17 May 2026
Emyly Guadalupe
Very accommodating
2/10
Poor
16 May 2026
Miranda
DO NOT STAY HERE!! Truly the worst hotel experience of our lives. 24 hour shuttle service is a lie.. landed at the airport and called the number provided for shuttle service. Went straight to voicemail 5 times. Had to try and get around all the automated services to talk to an actual human, whole process took about 30 mins just for them to tell us we would have to wait an hour for the shuttle (it was 3AM and we had a toddler with us). Was told to take an uber, told them we didn’t have a car seat because it said shuttle was provided, they did not care. When we arrived to the hotel via uber with no car seat, the shuttle was sitting at the entrance with a driver sleeping.. Went to check in and their computer system was down and had to sit in the lobby for 30 mins, the guy at the front desk literally laughed when we expressed our concerns about the shuttle. Finally made it to our room at 4:30AM. Avoid this hotel at all costs.
Family_with_children
10/10
Exceptional
15 May 2026
Trevor
Everything was amazing
10/10
Exceptional
15 May 2026
Edwin
Awesome
Self
10/10
Exceptional
15 May 2026
Patty
Pool was WONDERFUL, with it being both inside and outside. Could enjoy both the sun and shade. Nice temperature.

Room was very nice and very clean.

Very helpful and nice staff. Excellent shuttle service to airport.
Partner
10/10
Exceptional
15 May 2026
Dawn
Room was excellent as well as the staff.
Friends_and_family Family
10/10
Exceptional
14 May 2026
Jenna
Other than there being construction at the pool the property was great. Everything was clean and the staff was great!
10/10
Exceptional
11 May 2026
gregory
Met all my expectations, and then some!
Self
6/10
Pleasant
09 May 2026
Tailani
Main staff was 5/5 but shuttle service was 1/5.

The main staff was amazing. The housekeepers were friendly and the front desk staff were very welcoming.

Our room was a bit humid but after changing the thermostat it settled. It was spacious which we loved.

The lady that did shuttle service on 5/9/26 was disappointing. We arrived at 629am for the 630 shuttle. She didn’t lift a finger. She stood there impatiently as we put the luggage in ourselves. Before I came out she actually told my fiancé that we would need a different shuttle because she was running behind. The time was 632am when all items were in the truck and doors were closed.

When we arrived at the airport she again didn’t help us retrieve our items and when we said thank you and wished her a good day she walked off and drove away

She spoke with attitude and she completely ruined our experience.

DONT USE SHUTTLE SERVICES
4/10
Poor
08 May 2026
Igor
Front desk staff was very friendly and seemed disinterested in his job. Visible rust on the bathroom ADA handles.
4/10
Poor
08 May 2026
Ann
Be prepared to pay for parking at the price tag of $25.00 a day while you stay. This too me is crazy. Also had mainly sports channels no abc. Was very disappointed also no full length mirror either. I would not recommend.
Self
10/10
Exceptional
08 May 2026
Indira
Friendly staff.
10/10
Exceptional
08 May 2026
Lisa
clean nice place
2/10
Poor
08 May 2026
Cristina
I woke up with bites by my side of my arm and so did my mom. We have pictures. very upset.
Family_with_children
10/10
Exceptional
07 May 2026
Toriann
Staff right on helping no waiting great place to stay not far from airport
Partner
4/10
Poor
05 May 2026
Sheri
The hotel is very outdated. The rooms were not clean. I won’t be staying there again. Staff were friendly.
Family_with_children
2/10
Poor
03 May 2026
Ahmed
Booked a 1 bedroom suite with a king bed and sofa bed through Expedia, but when I checked in the hotel gave us a standard room with two beds and no separate bedroom. That’s not the same as what was advertised and definitely changed the experience, especially traveling as a couple.

Front desk mentioned it was due to overbooking, but either way the room type I paid for wasn’t honored. The room itself was fine and clean, but the layout was not what we booked.

Just be aware if you’re expecting a suite setup you might want to double confirm with the hotel ahead of time.
10/10
Exceptional
30 Apr 2026
Peter
Beautiful
10/10
Exceptional
30 Apr 2026
SHERRI
The room was comfortable. Staff was friendly and very helpful.
Partner
10/10
Exceptional
28 Apr 2026
Daniel
Excellent property with great location to airport.The staff was professional and friendly.i would recommend it to anyone
Family
10/10
Exceptional
28 Apr 2026
Maria
Close to everything and clean
Family
10/10
Exceptional
27 Apr 2026
Kim
Very clean rooms , comfortable bed
Self
10/10
Exceptional
26 Apr 2026
Rosemary
Room was sparkling clean - spacious! All hotel staff very considerate and helpful.
Partner
8/10
Excellent
25 Apr 2026
Linda
It was good.
Friends_and_family Friends
10/10
Exceptional
25 Apr 2026
Ashley
Staff was extra helpful and airport shuttle was also a plus.
Friends_and_family Friends
10/10
Exceptional
20 Apr 2026
Dominque
Always a pleasure
Friends_and_family Friends
10/10
Exceptional
19 Apr 2026
William
Nice clean spacious room for good price😊
10/10
Exceptional
19 Apr 2026
Aixa
Luego de un mal rato por la cancelación de nuestro vuelo, el personal del hotel fue muy atento y agradable. Nos hicieron sentir en familia, desde el chofer que nos recogió y nos llevó al aeropuerto con mucho profesionalismo, hasta la bartender que nos atendió con todo el amor y la empatía del mundo. Cuarto cómodo y limpio, piscina caliente, precios de comida y bebidas accesibles y desayuno incluido: excelente.
Family_with_children
10/10
Exceptional
17 Apr 2026
Angela
Hotel was clean and the food was fresh and delicious.
Family
10/10
Exceptional
15 Apr 2026
Christabelle
Rooms clean outdoor comfy
Self
4/10
Poor
13 Apr 2026
Nachum
Had to change rooms due to bathroom door stuck in lock position. Needed to call maintenance. Our room was changed. Other room didn’t have lock on bathroom door
Partner
4/10
Poor
13 Apr 2026
Sara
Upon arrival, I noticed that the front exterior of the hotel had peeling paint, and the parking lot contained a significant amount of leaves and debris. While these may seem minor, they did impact the overall first impression of the property.

Unfortunately, the room itself also presented some concerns. There was a noticeable musty odor, which suggested possible mold. After looking around, I found that the bathroom wallpaper was damp and spongy, which may have been the source of the smell.

I do want to mention that I really enjoyed the indoor/outdoor pool area—it was a unique feature and a highlight of the stay.

However, the most frustrating part of my experience was the confusion around breakfast. I specifically selected your hotel on Hotels.com because it was listed as offering complimentary breakfast. The next morning, my daughter and I ate breakfast, and only afterward was I informed that there would be a charge. While the server was kind and professional, I was surprised and disappointed to be billed $20 for a very simple meal. At no point prior was it communicated that breakfast was not included.

Given the condition of the property and the unexpected charge, I left feeling quite dissatisfied. I would appreciate you looking into this matter, particularly the breakfast listing discrepancy, and considering an adjustment or partial refund for my stay.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Stephen
Foe an airpoirt hotel this was nice. indoor outdoor pool was good. service solid. would recommend.
10/10
Exceptional
08 Apr 2026
Lisa
Friendly staff
8/10
Excellent
08 Apr 2026
Sue
Airport shuttle was excellent. Worked like a dream.
10/10
Exceptional
07 Apr 2026
Le'Ana
10/10 loveeee this hotel! All of the Staff was amazing, met two Amazing guests at the pool with their kids! It literally felt like a dream!
Family_with_children
10/10
Exceptional
06 Apr 2026
William
Everyone on the staff were very friendly and happy to help us. They upgraded us to a suite that was beautiful and clean. Josh and the young lady with the braces were so very friendly and helped us with everything to make our stay memorable. Danny was also very helpful and a great person who made us feel like family. I’m sorry that I forget about a few other staff members names but the ladies working at the breakfast area where so very sweet and friendly and made me feel so comfortable and helped me get my ladies breakfast ready to take back to the room. I would recommend this hotel to everyone I know going forward. Can not wait to come back and see everyone.
Partner
6/10
Pleasant
06 Apr 2026
Caitlin
The room itself was disappointing. The bed was a spring mattress, wallpaper was peeling in the bathroom, and the area didn't feel safe. However that staff was excellent.
2/10
Poor
04 Apr 2026
Diego Castillo
.
Partner
8/10
Excellent
02 Apr 2026
Zakiyyah
The property was at a great location. Breakfast was great and the staff was awesome. It was very accommodating and they had two different pools indoor outdoor a gym area and a bar that you were able to get to is very close to the airport. It was a great location. I will go back again.
Family
4/10
Poor
31 Mar 2026
Neda
Horrible front desk customer service at check-in
Room was clean but missing soup.
Shuttle service was not available for hours. We had to hire a cab and pay out of pocket.
Friends
10/10
Exceptional
31 Mar 2026
MIRKO
Indoor/outdoor pool was nice. Room was clean and spacious. Hotel bar was solid as well
Family_with_children

Location & surroundings

Sheraton Suites Orlando Airport
7550 Augusta National Dr, Orlando, United States

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Sheraton Suites Orlando Airport

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