Gasthaus & Hotel Berninahaus

Switzerland , St Moritz
PONTRESINA, Bernina Suot 3
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100 reviews shown

8/10

Excellent

11 Mar 2026

Jennifer

convenience store accessible

Partner

2/10

Poor

08 Feb 2026

Ava

We found another hotel to stay at. There were several cockroach’s. There was no additional lock on the door only the code to the door the staff also had. Very noisy outside as well. Bathroom was good, beds were fine. The cockroach was on our bed and we asked staff to change sheets and they did not. Anyone can access the Gasthaus through the convenience store as well.

Leisure Friends

6/10

Pleasant

12 Dec 2025

William

In a great area. Above a little convenience store. The room had a dirty towel left and leftover food in the fridge. And it is TINY. Lots of stairs, no lift. Location is great.

Leisure Partner

8/10

Excellent

02 Dec 2025

Reyna

It was a positive experience but I had not been clear about the structure of the accommodations. The rooms are above a convenience store and you check-in at the store counter then walk up a back staircase to the rooms. Room was simple, clean, and comfortable. Free coffee at the convenience store.

10/10

Exceptional

31 Oct 2025

melya

Business

10/10

Exceptional

11 Oct 2025

Mike

This room was perfect for me. Convenient location, friendly staff, and lots to see within walking distance.

Leisure Self

10/10

Exceptional

04 Oct 2025

Vicky

24 hours open shop was a great add on

Leisure Family

6/10

Pleasant

23 Sep 2025

Shu Ying

Convenient location , Room isn’t clean

Leisure Family

2/10

Poor

21 Sep 2025

Wei Liang

Too hot in the room. When I open windows too noise . Close window too hot. No air conditioner. The room too small. Any thing is no good. I don’t want booking any more for future

8/10

Excellent

18 Sep 2025

Merna

A clean room in a well-maintained property. Basic accommodation but recommended for a one-night stay close to train station. No elevator.

Leisure Partner

4/10

Poor

10 Sep 2025

David Eugene

The air conditioning didn’t work so I had to keep the door and window open, or it got hot and stuffy. The store downstairs was open 24/7 so people hung out and talked loudly until 2:00am. It was also where taxis pick people up. They would honk the horn when they arrived. Worst two nights of my stay in Switzerland!

8/10

Excellent

07 Sep 2025

Liliana

Buena ubicación, cerca estación tren y bajo costo.

Leisure Family

10/10

Exceptional

05 Sep 2025

Brian

On a side street where the streets can be confusing, but I did okay. Staff helpful. Reasonably walkable to old beautiful center of Prague, and the castle area across the river. Flat set rate 20 euros for taxi ride to main train station. Great breakfasts. I think parking is limited if you have a car. Less costly than many of the other options.

4/10

Poor

05 Sep 2025

Ramjan Meraj

Service is not goood

8/10

Excellent

01 Sep 2025

Elena

Convenient location. Walked from train station and into downtown.
A

6/10

Pleasant

27 Aug 2025

Nada

The room was so small, no space to unpuck your suitcase.

Noisy area.

Leisure Partner

6/10

Pleasant

16 Aug 2025

Harley

Easy checkin, the people were helpful. The shower was awful, lots of mold growing.

Leisure Family_with_children

10/10

Exceptional

25 Jul 2025

ken

No air conditioning but room was large and very clean. Staff were exceptional

Leisure Family

4/10

Poor

12 Jul 2025

Ninoska

La entrada al hotel es por un mini supermercado. Se siente super raro la verdad. El baño podia estar mas limpio.

Leisure Self

4/10

Poor

11 Jul 2025

Alexsandra

Unfortunately it’s dirty and the bathroom is mouldy. Staff is rude when you’re complaining. They said ok you can go then we don’t charge you

Leisure Self

4/10

Poor

08 Jul 2025

Abhaya

No Lift available. I had to carry all luggage to my room. Bathroom was in bad condition.

Family_with_children

6/10

Pleasant

04 Jul 2025

Jeffrey

AC didn’t work so room was hot af but on top of a 24 hr convenient store, good for a night but not any longer imo

Leisure Self

10/10

Exceptional

26 May 2025

Padam

It was good overall

Friends_and_family Family

8/10

Excellent

09 May 2025

Wayne

From this hotel you can walk easily to bus station and train station. The rooms are located over a small grocery store which is convenient.

Leisure Partner

4/10

Poor

04 Dec 2024

Cody

Hotel was in a convenience store, which was ok other then I had to wait for over 10 minutes to check out which took less then a minute. No elevator which was ok but still sucks and there are no internal locks on the room doors and over all had an unsafe feel to everything.

Leisure Self

6/10

Pleasant

20 Oct 2024

Verified traveler

Gasthaus Stay

The hotel, communication, reception and service were good. But horrible was location of the room. It was on the 4th floor and there was no lift. Flying from Minneapolis to Paris and changing 4 trains my wife and I had to carry our luggage since there was no one to help climbing those steep stairs. This was very painful!

Friends_and_family Family

2/10

Poor

16 Sep 2024

Verified traveler

*NEVER AGAIN* Spend $ elsewhere.

Before leaving this following review I contacted the hotel but got not response.

- Room had questionable dirt/food/fecal smears on the walls.

⁃Hotel is not well marked so you should look small corner convenience store where you check in at the cashier and then led to a shady stairway. No elevator.
⁃Plug in AC did not blow out cold air. We couldn’t leave the window open for cool air because people were partying outside our window at a restaurant until very late.
⁃There were spiderwebs on the ceiling. We had bug bites upon departure.
⁃The cabinet doors were falling off their hinges.
⁃The refrigerator had a large chunk of ice on the shelf. The door had been left open for it to melt causing a puddle of water when we checked in.

Do yourself a favor and spend an extra $25 to stay elsewhere.

Partner

8/10

Excellent

12 Sep 2024

Ana

Nice place to stay for a few days.

Leisure Partner

6/10

Pleasant

07 Sep 2024

ALEXANDER

Property entrance is through convenience store, store cashier doubles as hotel attendant to check you in. There is no air conditioning just swamp cooler, property is above outdoor dining of a busy restaurant. It’s 10 minute walk from main train station which makes it convenient for no frills relatively inexpensive stay.

Leisure Family

4/10

Poor

31 Aug 2024

Chris

Extremely basic. We paid £90 per night for two people and a more realistic price would be £50 per night. Mouldy shower, dust under the bed, not all power points working, very old and aged furniture.

Leisure Partner

2/10

Poor

18 Aug 2024

Verified traveler

Don’t stay here if you can help it

When we arrived we entered in through a convenience store, which was fine though a little strange. The room smelled strongly of cigarettes and garbage and there was a dirty towel in the bathroom. The room was very hot as well, and when we opened the window the street was very loud including traffic noise, partying, breaking glass, and fighting. All through the night we heard these noises, and we had to keep the window open because the room was so hot. I will never stay here again, and I don’t recommend anyone else does either. I’m sorry to the owners, I’m sure they are doing their best.

Partner

6/10

Pleasant

27 Jul 2024

Joseph

Very noisy…kitchen staff at the next door restaurant were very loud and the patrons of the associated restaurant speaking loudly late into the night. Making sleep difficult.

Leisure Self

4/10

Poor

17 Jul 2024

Rupesh

The picture and description of the property was misleading and it was oddly priced for the facilities. It was a hostel at best and shouldn’t be called a hotel, no check in desk, no reliable WiFi (couldn’t connect at all), packed room with barely room to walk. The check in was at the grocery stair downstairs .. I paid an absurdly high price (>$300) for this!

Leisure Family_with_children

2/10

Poor

12 Jul 2024

Lystra

There was no air conditioning, had to keep the windows open and it was very noisy until 3 a.m.

The lighting on the bathroom was poor to the point you couldn’t see anything clearly.

There was no complimentary tea or coffee.

Not a typical hotel. Entrance was through a convenience store.

Too expensive for this kind of service.

Leisure Family

10/10

Exceptional

23 Jun 2024

Grant

Cheapest option we found for a last minute booking in Zurich, about 10 minutes to the train station on an easy walk.

We checked in with a friendly staff member, which is actually located in a convenience store as the ground floor. He gave us the code to our room, located on the top floor (#51). Unfortunately there is no elevator. This had a roof top balcony overlooking the city which was quite nice!

Bed was comfy, bathroom and shower were clean, the room came with a portable AC unit to help at night. Honestly exceeded my expectations for the cheapest double room available in town. We were able to grab food around the area, lots of options.

Leisure Partner

8/10

Excellent

31 May 2024

Rosemary

Basic hotel at a reasonable price

This is a very reasonably priced hotel for Zurich but it is very basic and not well equipped, 1 mug, 1 large plate and 1 small plate - all for 2 people. The shower cabinet was missing part of a door so didn’t close the whole way and no where to hang wet towels. Also the bed is in a corner so one person has to climb in and out from the bottom. It is fine for a brief stay and the bedding was clean. On the plus side there is a 24 hour shop underneath so breakfast was on hand - fresh croissant and pastries.

Partner

4/10

Poor

07 Apr 2024

ROBERT

I knew this was a budget option but even so…. Its some converted rooms above a 24 hour shop. Anyone can walk in and up the stairs to the rooms. Its a dodgy area and i reckon a cell at an open prison might feel more homely. Spend a little more and go somewhere safer. Zurich isnt that great so have a nice room to hang out in.

Leisure Self

10/10

Exceptional

06 Apr 2024

Aria

good budget friendly rooms in the heart of zurich and a 10 mins walk from the train station. the neighborhood has a very dynamic nightlife and is filled with restaurants, nightclubs and bars. it’s very fun to walk around in during the day but it’s not the most family-friendly area at night. a lot of drunk people hanging outside.

the entrance is through a convenience store (open 24h) and the hotel reception is at the cash register of said store. the rooms are definitely not the nicest and you can tell that it’s a budget option but they do the job for a couple nights and everything seemed clean.

IMPORTANT: there are 4 floors and no elevators so be prepared to go up the stairs with your luggage.

also definitely go try the kebab place next to the hotel!!! cheap and very good

Leisure Partner

8/10

Excellent

31 Mar 2024

Willy

Location is great.
No proper cooling. Had to keep windows open. Noisy outside.

Leisure Family

8/10

Excellent

18 Mar 2024

Ngoc Duc

The place is OK. The check in is late, but overall good experience.

Business_and_leisure Self

8/10

Excellent

13 Feb 2024

Amanpreet

Great stay at reasonable price, no elevator, but lots of fast food dining options as soon as you step out. Walkable to main train station and connectivity is awesome.

Leisure Friends

6/10

Pleasant

01 Jan 2024

Richard

the staff were very nice and helpful. However, the toilet lit was broken and the lighting broke after a day as well.

Leisure Friends

2/10

Poor

14 Nov 2023

Verified traveler

Worst hotel ever.

Dirty unsanitary and uncomfortable. Left the hotel and checked out after seeing the room. Did not stay the night because of horrific conditions.

10/10

Exceptional

02 Aug 2023

Verified traveler

Pretty decent for the price

Self

6/10

Pleasant

06 Jul 2023

Verified traveler

Ok ish

Just needed a place to stay for one night in Zurich.
The place is located in a grocery shop which doesn't feel very nice.
The rooms are quite newly decorated and overall in good condition but there is a bit of a bad smell inside.
If you are really on a budget in this hipper expensive city and just need a night or 2, it can work, otherwise I'd skip it.

Self

10/10

Exceptional

15 Jun 2023

Simon

This is a budget hotel, there is a grocery store on the ground floor and entrance to the hotel is via the store. Staff were friendly and spoke english also the location is close to the railway station, with plenty of bars and restaurants nearby. The hotel has no lift but the room was a good size, it included a fridge, microwave and kettle. The room was en-suite with a clean bathroom. The room also had a TV and the bed was comfordable. I would stay here again if I ever return to Zurich

Leisure Self

10/10

Exceptional

15 Jun 2023

David

No problems with my checkin or my stay at Gasthaus210

Self

8/10

Excellent

14 Mar 2023

Michael Bruce

Its location is excellent; having a convenience store as its lobby comes in really handy. Being over 60, I wish it had an elevator; most of the TV channels did not work; and I named the tiny shower stall \"Beam me up, Mister Bubble\". But for the price, it does serve its purpose well.

Leisure Self

10/10

Exceptional

27 Dec 2022

Adina

We loved the location. It was an easy train ride to the airport and walkable to Old Town and other landmarks. The front desk is a convenience store - another great perk!

Partner

8/10

Excellent

18 Dec 2022

Verified traveler

Room good, bathroom not so much

Good location and I liked my room - nice size room with fridge microwave, a kettle etc. Main problem was the bathroom - shower doors didn't shut properly, leaving a hole water can get through. The shower drain seemed clogged so water would pool around my feet and then also escape through the non-closing doors. The shower itself is very small and difficult to move around in (I am 1.6m and skinny and I struggled) The toilet seat-lid combo was hanging loose by a thread of fastening and kept moving around, very dangerous.

Self

2/10

Poor

04 Dec 2022

Marlen

Really bad service

6/10

Pleasant

27 Nov 2022

Chona

Good if your on a budget

Good Location

No coffee or tea in rooms

The information states has restaurant / breakfast and coffee shop

THE PROPERTY HAS NONE OF THESE

If you’re looking for cheap and inexpensive this is it.

Rooms are from the 1980’s and could do with modernising

Partner

8/10

Excellent

13 Nov 2022

TEO

Location is about 10mins walking to train station
Bed are comfortable shower good overall not bad for budget hotel only dislike
midnight can hear people talking loudly affected sleeping

Leisure Family

6/10

Pleasant

10 Oct 2022

Scott

Convenient location in the middle of nightlife. Most amenities are very close and the walk to Old Towne is pleasant.

Leisure Self

8/10

Excellent

26 Aug 2022

SADEA

Clean and nice room. Great location . Check in very easy.

Leisure Family_with_children

4/10

Poor

18 Aug 2022

Dennis

Room was on the fourth floor with no elevator. Very small bathroom. Shower pan measures 3 ft. x 2.5 ft. Very difficult to get in if you are a heavy-set person. Room was missing television. Little attention was given to my complaint. Service desk personnel doubles as store clerk running grocery store on the ground floor. He is too busy. If you choose this hotel, you must be young or have a backpacker mentality.

Self

10/10

Exceptional

11 Aug 2022

PREDESCU CORINA

We liked everything! near train station, center, very clean,nice, staff friendly and helpfull...

Leisure Partner

8/10

Excellent

03 Aug 2022

William

Funky, Clean and Convenient in Zurich.

Fun hotel above a 24 hour convenience store about a 12 minutes walk from the Zurich main train station. Quiet and clean within walking distance to many things in downtown.

Partner

6/10

Pleasant

25 Jul 2022

Gerard

Very friendly and helpful staff, easy to walk to from the train station. Unfortunately our room on the second floor faced the street, and looking at a McDonald’s that is open 24 hours. Add in the noise from the people on the street, the vehicles, police and ambulances, so it was no surprise that we didn’t get to sleep until 4am. If you book a room, be sure to ask for one that doesn’t face the street!

Leisure Partner

10/10

Exceptional

11 Jul 2022

Cheryl

Great location for the train station, clean, powerful shower and friendly check-in (in the shop!). Would definitely stay again.

Leisure

8/10

Excellent

10 Jul 2022

Benjamin

Good stop for a night

Clean, basic room for one night in town before heading to the airport. Very close to the train station. Neighborhood is not kid-friendly but seemed safe enough.

Self

6/10

Pleasant

09 Jul 2022

Verified traveler

Improve the cleaning

My sheets were never changed for 3 days!

Self

8/10

Excellent

05 Jul 2022

Hannes

Neat, clean and good service, however the 24 h McDonalds across street attracts a lot of noisy people

Leisure Partner

6/10

Pleasant

22 Jun 2022

Patricia

A mix of good, bad, and weird.

You check in at the convenience store downstairs. They're open 24 hours, which is nice. But it's weird.

Reasonable price. Close to the train station, and lots of restaurants near.

The neighborhood is weird. Locals told us it wasn't a good neighborhood, but it seemed fine. A few blocks away it got even kind of ritzy-business with nicer restaurants. But then a couple of blocks after that we were walking past prostitutes. Our family never felt unsafe, though, as we explored the surrounding areas.

The room was small but had nice beds and pillows. The blanket on the double bed wasn't big enough for my wife and I, but it was so hot while we stayed we didn't care much. I saw other reviews that there wasn't luggage storage. We had a set of cupboards for our luggage, but I also saw luggage in the hallway, so maybe that's not true for all rooms.

WIFI was free and good for high-speed access.

There's no AC: only fans. I'd guess normally that's enough, but it was so hot when we stayed that we needed to sleep with the windows open. The room was quiet with the windows closed, but from the second floor with them open there was often the smell of people smoking just outside, and noise all night: people talking or even yelling at each other, cars revving their engines for no reason, etc.

The place and our room were clean, but our room wasn't cleaned during our stay. Someone brought towels and emptied our trash, but nothing more.

Leisure Family

10/10

Exceptional

13 Jun 2022

Javier

Nice place for my stay in Chür, central location with a decent breakfast included. Fair value considering you’re in Switzerland

Friends_and_family Family

6/10

Pleasant

24 May 2022

Ferdinand

The place is so very average if you just want to sleep after a tiring day. Not too much to expect with its price. Fair enough on what you paid for. Easy access to food and water, since the ground floor is a store.Don’t mind anymore the noise outside after a tiring day and all you want is too lie down and sleep. But a thumbs up to the staff, very considerate, helpful and nice. Just consider also going up to your floor without any elevator. Still the place is a thumbs up for me.

Leisure Family

6/10

Pleasant

06 May 2022

Karen

Ok for a pit stop, useful integrated shop

The room was OK, but getting into it was difficult. The receptionist/shopkeeper had to leave the shop to show me how to work the lock. The bathroom was nice and clean and the TV showed BBC, although with a weak signal. The main problem was that the central heating came on around 5am, and it was so loud that I couldn't sleep. Take earplugs.

Self

4/10

Poor

22 Apr 2022

Carolina

We arrived late at night and we had to make the check in at the supermarket. We had to wait long time because the person gave priority to people from the supermarket and not from the hotel. Then, when we received the room we noticed that it was in floor #4, and there was NO lift! With luggage is uncomfortable

Leisure Partner

10/10

Exceptional

05 Apr 2022

jen

I am satisfied with my stay!

Overall it was a comfortable place to stay. It’s by the street with traffic but the window insulation was good. Room is comfortable and clean. The first floor was a convenient store and the hotel runs by the same owner. The store opens 24 hours so perfect for late check in and for people arrived late or need a bite to eat. It will make people feel better like they are staying in hotels like “quality inn” if they hang some art work on the wall. Everything is expensive in Switzerland. The price is good location is convenient with Coop and Macdonald’s are right across and many ethnic restaurants are all walking distance!

Self

8/10

Excellent

21 Mar 2022

James

Good Access to Trains-Trams-Buses

10/10

Exceptional

15 Jan 2022

Verified traveler

Great service, room was efficient but needed upgrades like fresh paint and newer furniture. Cable tv, comfy bed, the wall heaters didn't turn on in December. No lift, so be ready to hike stairs. Would stay here again if they cleaned up the penthouse suite.

Partner

10/10

Exceptional

14 Jan 2022

Tomer

good stay in middle of Zurich

The room was very clean and in good condition.
Check-in was very easy and quick, very friendly reception.

Business

8/10

Excellent

02 Jan 2022

Samantha

Good value for a short stay

This place is great for 1-2 nights in Zurich. It was a bit of a walk to the places we needed to go, but not overly out of the way.

Partner

10/10

Exceptional

03 Dec 2021

Rashad

Everything was amazing

Leisure Partner

8/10

Excellent

02 Dec 2021

Christopher T

Simple yet large corner room with big windows that do open! Soft comfy bed with quality bedding. Room was on second floor with street view. Despite being on a busy street, when windows are closed the room is very quiet, got a good sleep. Many cafes, bars and shops are literally surrounding the building.
You enter and check in at the convenience store counter on the first floor, it's odd but don't let it put you off. Turns out to be convenient. It's open 24 hours so if you need anything you just walk down the stairs. Also free coffee prepared at the counter for guests. Good location, about 13 minutes walk from the Zurich HB.
Overall it was clean, simple and convenient. Also excellent high speed internet and satellite TV with lots of channels.

Leisure Self

8/10

Excellent

28 Nov 2021

Bumrye

Pretty close to the train station. Convince store is open 24hr so you can access anytime. No elevator and had to walk up and down. Wish there’s darker curtain. It was too light could see through from outside.

Leisure Friends

10/10

Exceptional

10 Oct 2021

Soeren

Leisure Partner

8/10

Excellent

07 Oct 2021

Anna

You get what you pay for! It was fine for one night. No issues.

Leisure Self

10/10

Exceptional

29 Aug 2021

Babelyn

It was amazing stay.there is a grocery downstairs so what you need you can buy there.

8/10

Excellent

10 Aug 2021

Verified traveler

Great price, clean, and perfect kitchenette. Lots of great quick places to eat near by and minimarts for access to anything needed. Happened to find good parking overnight at the minimart around the corner for 8 CHF. The building was well marked from the front and side but we weren’t expecting to enter into a minimart, which is open 24/7 and the connection up to the rooms remains open. We were asked to pay upon arrival without having even been show the room, which surprised me. However, when I asked to see the room the hotel person and mini mart cashier happily obliged. The room was clean and had a fan, which was helpful given the hot temperatures. We would definitely stay here again when looking for an inexpensive option that is clean!

Leisure Partner

8/10

Excellent

10 Jul 2021

Conni

It was alright

If you look for a place which is central and good in price then this will work for you. No AC just a little fan therefore room was hot as hell. Also, somehow we always smelled cigarettes in our room. No elevator unfortunately. Grocery store, where you check in, is a great plus. Overall it was an ok stay there.

Partner

10/10

Exceptional

05 Jul 2021

Barbaros

It's worth every euro, you paid!

Location is close to Main Train Station(7-10 Min walk). Frankly, it's related to your expectation. The hotel has a hostel price regarding Zurich. Entrance via a Supermarket and reception is counter, but genuinely helpful. Early check-in was not possible for me, but I left my bag in the supermarket backroom. I've stayed on the first floor - room 114. In general, room has a fan, mini-fridge(28% of it freezed-iced but enough), microwave, plate,glass etc... I didn't want to try microwave,or plate etc, because they weren't trustworthy about cleanliness. Bath was general ok, but needs some updates! Outside from window! Please consider and evaluate your expactation with your payment level. I am satisfied and happy with general helpfulness. Wi-fi was good.

Self

8/10

Excellent

13 Feb 2021

Panagiotis

Good enough Stay for the price

The staff was very good to support.
Good location to connect with public transportation, near to supermarkets and stores. If you manage to find the room at a low rate then its a good place to spent few days.

Self

10/10

Exceptional

27 Nov 2019

Alejandro

Nice and convenient place

Nice place, good location... The hotel has the necessary and its perfect for travelers, also the service was pretty good

Friends_and_family Family

8/10

Excellent

13 Nov 2019

Verified traveler

Convenient location. Restaurants available around the area.

Leisure Family_with_children

6/10

Pleasant

30 Oct 2019

Verified traveler

Above a store. Good area. Lots of restaurants nearby. Under 10 min walk to Zurich Train Station.
No elevator, and the shower is extremely small.

Leisure Self

10/10

Exceptional

22 Oct 2019

Ramu

Very central location. The property is above a store and is managed by them. Open 24 hours so service available round the clock. Very convenient to local transportation services, lots of restaurants, 20 minutes from airport. Lied the place very much

Leisure Family

8/10

Excellent

20 Oct 2019

HongMo

Clean good place for people with healthy feet.

More layout space for luggage’s.

Partner

8/10

Excellent

08 Oct 2019

Aoife

Clean, budget hotel, close to main station

Given how expensive Zurich is, this was the most reasonably priced hotel I could find that’s a short walk to the main station, included wifi and had a kitchenette with a fridge. It’s clean, well maintained and close to restaurants, bars and a few different grocery stores. The convenience store at the same location doubled as the hotel reception and while my friend told me it’s in a not so great part of town, I felt very safe walking the streets alone. Would stay there again.

6/10

Pleasant

05 Oct 2019

Verified traveler

The \"lobby\" is a groceries market, which is as unusual as convenient.

10/10

Exceptional

19 Sep 2019

Verified traveler

Free drinks

Family

6/10

Pleasant

10 Sep 2019

WEI-MIN

the bed is too small for a couple. cannot sleep well.

Partner

10/10

Exceptional

04 Sep 2019

Jaylin

Very good location, it is a bit bizarre to enter but overall good!

10/10

Exceptional

01 Sep 2019

Alexei

Great stay

The cashier of the convenience store provides the reception. Got room on first floor. Got in early, so stored bags at bottom of staircase. Loud street but room was quiet after the windows were closed, no air-conditioning - but not an issue in end of Aug. Room had the refrigerator, microwave, plates and bowls, electric fan, TV. Hair dryer provided if required. No elevator. Free Wifi that worked fine. The room was cleaned everyday and the towels were changed every day. Free fruits in room and free coffee at entrance of store. Convenient 11 minute walk from the FlixBus/Tour Bus/Train station. Restaurants, Indian store nearby.

Partner

4/10

Poor

07 Aug 2019

Sayful

I stayed three days but the room was not cleaned for a single day. I complained in the reception even after that room was not cleaned. They are not professional at all.

Family

8/10

Excellent

06 Aug 2019

Verified traveler

The location of the property is very good with closeness to the main station .The staff was very accommodating and they were willing to go the extra mile to help.There are no elevator in the property so you would end up dragging your luggage .There are few dinning options in front of the hotel itself including indian/asian and also a McDonalds right in front.
The location may get tricky during night time.

Leisure Family

6/10

Pleasant

02 Aug 2019

Linda

Not for light sleepers

The people were very nice, and the WiFi worked fine, but the room was tiny and lacked air-conditioning, and was sweltering hot in the Zurich summer. The street outside my window was loud all night long. There was no window fan to help drown the noise or cool the room. It was more or less impossible to sleep here, though this might have been different in the winter. Also, there was no elevator, and my room was four flights up from the street. The hotel offered no assistance porting luggage up or down.

Partner

2/10

Poor

26 Jul 2019

NickJ

There's no AC, so we had no choice but to open windows at night. It was so loud that we had probably the worst sleep of our lives. The restaurant next door was particularly loud when they were closing up, chaining up all of their outdoor tables and chairs. It would be a good place to stay when it's cool enough outside to keep windows closed and it's close to the train station so your transfer to the airport is half of what a cab would cost.

Leisure Family

8/10

Excellent

07 Jul 2019

Considering the reasonable price, this hotel offers good place.

Leisure Self

4/10

Poor

05 Jul 2019

Verified traveler

Located in a convenience store / not convenient

The hotel lobby is a convenience store. The hotel description and website never once mentioned this. My biggest problem was that that is no luggage storage, although the hotel description states there is. Rather, the hotel staff, whom spoke little English, said to leave my suitcase in the hallway of the convenience store and they would watch it. The safe in the room was broken and I told two people and no one fixed it. When I arrived it took about 20 minutes to check in, because they lost my reservation, although I booked weeks in advance, and upon solving the issue gave me a 5th floor room and no one would help me with my luggage. I guess for the price it should be fine, but as a solo female traveler it wasn’t exactly the warm welcome to Zurich I would have liked, although the rooms were quite warm.