Kulm

Switzerland , St Moritz
St Moritz, Via Veglia, 18
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50 reviews shown

10/10

Exceptional

19 Dec 2025

Linda

All of it. Service was beyond excellent. People from the USA should see what service really is. Something to respect. Thank you.

6/10

Pleasant

10 Dec 2025

Edvinas

Super strange energy here - two cleaning ladies opened our door after we just arrived for cleaning. The staff was polite but we’re not helpful to understand how to navigate the city/area. They also did not provide us a shuttle after we were done at the restaurant they dropped us at. They instead got a “taxi” where we had to pay extra for the 1 min ride.

Breakfast was good and interior is nice, just would not return :/

Leisure Partner

10/10

Exceptional

15 Dec 2024

Ana

Analu in St Moritz

Excelente Service and breakfast. Good location.

Friends_and_family Friends

10/10

Exceptional

07 Sep 2024

RASHED EBRAHIM

perfect

Friends_and_family Family

10/10

Exceptional

11 Jul 2024

Kari

Hotel Kulm has our heart

Our stay at the Hotel Kulm was exceptional. The property is filled with rich history, beautiful rooms, amenities and the most outstanding staff. We will be back!

Friends_and_family Friends

10/10

Exceptional

02 Aug 2022

Stacey

Beautiful hotel, comfortable room, staff were very helpful, a great place to stay

Leisure Partner

10/10

Exceptional

22 Jul 2022

Robert

We had a lovely, large room overlooking the lake. Staff was very friendly and helpful showing us where to hike and explaining the many different transportation options. They gave us two smart cards upon arrival that we used for access to numerous gondolas, cable cars and funiculars. Would highly recommend.

Leisure Partner

10/10

Exceptional

16 Feb 2020

Matho70

Very comfortable and staff were lovely.
I would stay at the KULM again and again.

Leisure

10/10

Exceptional

21 Dec 2019

hoffman

Better than 5 Star!

The Kulm is an amazing hotel and probably one of the best I have ever stayed at, including the Paris Ritz. Service, location, rooms and main galleries were better than 5 star. This hotel exceeded every expectation and is my new benchmark for the ultimate in hotel experiences.

Friends_and_family Friends

4/10

Poor

21 Sep 2019

Verified traveler

Beautiful but poor customer svc & management!

Beautiful property at one time but we were disappointed with the front desk service. Our room overlooked major roadwork construction and there was constant noise. Normally their double pane windows would have kept things quiet but what we didn't realize was that this luxury property had no AC and our visit for 4 very warm days. No AC and no portable fan was offered in the room (not that there would have been enough space to even fit a portable fan in the room since it was very small). We suffered for the 1st 3 nights and since the hotel was less full on the 4th day we asked if for at least 1 night we might be moved to a quieter room and their answer was NO! The F&B was great! Staff were mostly sweet Italians! Very nice pool areas! Free Bikes (only 2 were available) were very fun to take around! Overall we could have had one of our best vacations but it was ruined by the staff who could not see the logic in making a simple customer service gesture after a legitimate and accepted shortcoming of their property - no ac, no fans and can't open windows due to construction dust and noise on top of which they had vacant rooms on the quiet side which they could easily given us for the last of our miserable 4 nights!

Friends_and_family Friends

10/10

Exceptional

08 Sep 2019

NVB

Excellent hotel with a great atmosphere and service. The best choice to stay in St.Moritz.

Leisure Family

10/10

Exceptional

27 Jul 2019

Verified traveler

Hotel has a lot of history and gives a good balance between historical interest and modern luxury.
Expensive food at CHF 30 for A bowl of French fries for two to share.

Leisure Family

10/10

Exceptional

18 Jul 2019

Verified traveler

Great location overlooking the lake. Lovely views over the lake. Spa was fantastic - large swimming pool and different steam rooms and saunas to choose from. Staff very helpful and pleasant. Overall a brilliant hotel.

Leisure Family

8/10

Excellent

16 Jul 2019

Verified traveler

Nice historical building / hotel

Friendly front desk staff and great location. An impressive historical hotel. No air conditioner though...which generally is Ok but for people like me who is afraid of heat, it could be a little problematic.

Friends

4/10

Poor

30 Jun 2019

Verified traveler

No AC in rooms & Construction Road Noise Rooms

We booked multiple rooms for 4+ nights each here but unfortunately 4 out of the 8 rooms faced the road and parking lot side of the hotel and unfortunately between the road work construction noise and the parking lot and all the trucks/buses none of our guests could get a decent afternoon/evening nap and it was generally disturbing through the stay. There is NO AC in even the remodeled new wing of this hotel and the week we stayed saw temperatures of 30 degrees Celsius and above! If you keep the windows closed the room was too hot and if you keep them open there was noise! After 3 nights of suffering we contacted the front desk to see if for just the last midweek night they might accommodate us in a room facing the lake as a courtesy and the Front Desk Manager called back and said NO! they could do nothing for us! So without AC on 30+ degree days with construction + road noise we paid a premium for this Resort! Simply unacceptable

10/10

Exceptional

28 Jun 2019

Verified traveler

Awesome place and excellent service in all aspects, especially complimentary pick up and drop off at train station. Would stay again definitely!

Leisure Self

10/10

Exceptional

24 Jun 2019

Janice

Top notch!

Couldn’t have been better! A beautiful hotel with excellent, friendly staff.

Family

10/10

Exceptional

08 Feb 2019

margaret

Beautiful old hotel.

Lovely!

10/10

Exceptional

08 Jan 2019

EduardoGomez-L

Excellent service and hotel! We are coming back every year! 5 Stars to concierge Cornelius for assisting us during our stay

10/10

Exceptional

01 Sep 2018

Jessica Susan

Excellent hotel in St. Moritz

This is an excellent hotel in a special place. Highly recommended for friendly and professional staff, superb spa facilities and high quality breakfast buffet. The room was nice, with fine sheeting and good reading lamps. TV had channels in a wide range of languages. Recommended for any sort of traveller. Will return for the ski season.

10/10

Exceptional

14 Aug 2018

Atif

Beautiful hotel. Very comfortable and modern rooms with beautiful bathrooms. Staff was very helpful. Breakfast was excellent. Overall fantastic hotel

10/10

Exceptional

14 Aug 2018

Verified traveler

Relaxation at the Kulm Hotel St Moritz

After traveling for several days in Italy, my husband and I arrived on the Bernina Express to St Moritz and had the most relaxing time at the Kulm Hotel. The spa is incredible - with a large indoor swimming pool, outdoor infinity pool, saunas, foot soaks, relaxation beds and complimentary tea and fruit. The hotel itself has a lot of charm and character, but is also going through some remodeling. Our room was in a renovated section of the hotel and was absolutely spotless. The bed was incredibly comfortable and the views out into the town were very charming. The hotel is located in a central area, close to restaurants and shops. Highly recommended all around.

Partner

6/10

Pleasant

09 Aug 2018

jeff

I particularly did not like the fact that they nickel and dimed you for every little thing at this hotel, for example, $6 for a bottle of water.

10/10

Exceptional

18 Mar 2018

Historical perfection

This hotel has a long history in Saint Moritz. The staff was amazing as well as the spa facilities. The ski package was a great offer and they had a shuttle to take you back and forth to the lifts. There were three restaurants on site and all were excellent. The perfect place for us to check off skiing in the Alps off our bilucket list.

10/10

Exceptional

10 Feb 2018

Sandra

Great all round

Relaxing ski and spa break
Excellent service, attentive but not intrusive
Plenty of choice for breakfast
Relaxing bar and wide choice of restaurants

Partner

10/10

Exceptional

17 Dec 2017

Christy

Winter Wonderland!!!!

From the moment we arrived our experience was amazing! The staff treated us like we were royalty. From Heinz Hunkeler the GM greeting us and personally walking us to dinner the first night to the newly employed driver from Naples Italy loading our luggage on the train on our departure, the hospitality is like no other we have experienced. We look forward to our next visit!!!

10/10

Exceptional

09 Dec 2017

Lars

Great staff - incredible hotel

The staff were exceptionally helpful and a great breakfast.

10/10

Exceptional

26 Aug 2017

Verified traveler

Amazing time in st Moritz and staying at the kulm
Highly recommend

10/10

Exceptional

25 Aug 2017

Verified traveler

One of the best in St. Moritz

Great experience in one of the top 3 in St. Moritz. The renovated rooms are a master piece, well done French architect Pierre Yves Rochon

Partner

10/10

Exceptional

19 Aug 2017

Qasim

Beautiful hotel/ central.

Amazing and extraordinary! Very nice and friendly..

Partner

10/10

Exceptional

25 Jul 2017

Simon

Kulm - two days of perfection

Two nights at this majestic hotel in a stunning setting in St. Moritz. One of the great hotels of the world in my experience. Room with view of the lake was sumptuous, bed was so comfortable and comes with a menu of pillow choices! All staff and service are impeccable, pool and spa, sauna, steam world are simply out of this world. Breakfast buffet is included and beyond comparison - come hungry, take your time and savor the incredible selection.

Family

10/10

Exceptional

02 Jul 2017

Vikash

Very Friendly Staff. Excellent Service

Very Friendly Staff. Excellent Service. Had a comfortable Stay. However no AC in Rooms.

Family

10/10

Exceptional

17 Mar 2017

Michael

The world's best hotel, services, spa and gym.

We had a wonderful stay. The hotel is superb and the staff are outstandingly kind, caring and helpful. The spa is particularly beautiful and exceptional - a large indoor pool, warm indoor jacuzzi and warm outdoor pool with jacuzzi jets - all with breathtaking views of the Alps. The gym, sauna and steam rooms are also remarkable and very high quality. Then the gym and massage ... another five stars (or ten more stars if that's possible).

Partner

10/10

Exceptional

09 Feb 2017

Phil

Fabulous hotel

Nothing was too hard. They were always 1 step ahead. The pool area is heaven.

10/10

Exceptional

30 Aug 2016

Elissa

Wonderful hotel

One night stay in the Kulm was wonderful. Amazing service, elegant rooms in an amazing location.

Family

10/10

Exceptional

14 Aug 2016

Tom Chichi

Veru nice hotel

Nice service, Nice View, Nice room, Nice food in restaurant, perfect.

Partner

10/10

Exceptional

01 Jul 2016

Verified traveler

excellent in all respects-- a super spa.

Partner

10/10

Exceptional

11 Aug 2015

Anil

my most fantastic 4 days.

once of my best stays between france , interlaken, italy. i felt very much at home in your hotel, and ST MORITZ as a place.....excellent, will definately be back. your entire staff especially your conceierge......brilliant.

Partner

10/10

Exceptional

13 Sep 2024

Haruka

最高のホテルです

10/10

Exceptional

10 Jan 2021

Verified traveler

Toller Service, exzellente küche

Man kann das Kulm nicht oft genug loben. Herausragend der Service und die Küche. Für mich das beste Hotel in St Moritz.

Self

10/10

Exceptional

07 Sep 2020

L.Kaufmann

Das Kulm Hotel in St.Moritz ist nicht nur durch seine tolle Lage zu empfehlen, sondern die Mitarbeiter, sei es an der Rezeption, Restaurants, Zimmerservice o.a. sind mehr als freundlich und zuvorkommend.
Man fühlt sich als Gast wertgeschätzt und willkommen. Da ich überwiegend in Leading Hotels of the World einkehre, kann ich sagen, dass das Kulm wirklich zu einem der Besten dieser Kategorie zählt.
Lobenswert ist gerade in Zeiten von Corona auch die Regelung am Essensbuffet. Die Gäste werden am Buffet bedient, sodass ein Abstand gewährleistet werden kann.
Ich komme sehr gerne wieder!

Friends_and_family Pet

10/10

Exceptional

12 Mar 2020

Verified traveler

Sehr schönes Grand Hotel im alten Stil, dabei perfekt renoviert und mit perfektem old school Service. Sehr gutes Frühstück.

Leisure Family

10/10

Exceptional

11 Jan 2020

Sandra

perfekt

nettes Personal, Upgrade bekommen, super Sicht auf den See , grosser Spa Bereich

Partner

10/10

Exceptional

07 Jan 2020

Verified traveler

Una experiencia increíble. El personal del hotel fue extraordinariamente atento y predispuesto a hacernos disfrutar durante toda nuestra estancia. Las instalaciones de spa son magníficas, pero sin duda destacaría la piscina exterior climatizada.

Leisure Family

10/10

Exceptional

23 Aug 2019

Verified traveler

コンシェルジュの対応や仕事の速さがとても素晴らしかった。

Leisure Family

6/10

Pleasant

27 Jul 2019

Renata

Nota 7!