Name: Hotel Bernina 1865
Address: Plazzet, 20, Samedan, 7503, CH

10/10

Exceptional

08 Jul 2026

Anna

Traditional Swiss hotel with large comfortable bedroom and helpful staff. Great location with convenient parking.

Partner

4/10

Poor

01 Jul 2025

Holta

The property needs immediate upgrade, building and service

10/10

Exceptional

22 Jun 2025

Massimo

Very charming hotel with 160 years of history. The room was very spacious and comfortable.

Self

10/10

Exceptional

10 Jun 2025

Deepa

We loved our stay at this beautiful property! Everything feels so grand here. Welcoming and amazing staff
Great breakfast spread
Try the pizza on the property pizzeria

Leisure Partner

10/10

Exceptional

03 Jun 2025

Kanglin

A nice hotel in a ski resort town. The third week of May was off season. The town is really quiet. However, the scenery was beautiful. The breakfast was great. We had a good time.

Leisure Family

8/10

Excellent

21 Apr 2025

Michael

I liked the hotel. Their service and location close to the railway is good. I have one issue. We were stranded in Zermatt by an avalanche and we missed our first day at the hotel. We called and they held our reservation, but they charged us for two nights instead of the one night we stayed. The delay was not our fault. Zermatt was closed to all traffic because of the avalanche.

Leisure Family

10/10

Exceptional

15 Apr 2025

Benigno

Great place

Leisure Partner

8/10

Excellent

08 Mar 2025

Jane

Lovely old hotel in a beautiful Swiss village. Really like the old skool vibe of this hotel. Nice friendly staff.
Our suite was very large with a huge terrace. Sadly no outdoor chairs in March which was a shame as the weather was fabulous. 2 full bathrooms. Very uncomfortable sofa. Bed a bit on the small side for the size of room. With a little bit of effort this could be a stunning room. Great breakfast. Only 4 stars due to the room furniture but I’d definitely stay again. It’s a beautiful area.

Leisure Partner

4/10

Poor

23 Feb 2025

Verified traveler

Not a luxury property

I’m shocked this is rated a four-star hotel. The exterior is beautiful, but the inside tells a different story. The staff was unorganized and unhelpful. When I arrived early for a work event and needed to check my small carry-on, it became a hassle. I was told to leave it in the lobby, which felt insecure, but I had no choice. Check-in was at 3 PM, but when I returned at 4:30, my room still wasn’t ready.

When I finally got my room, it wasn’t the one I booked. The furniture was old and mismatched, with anything “new” from IKEA. The “king” bed was two squeaky twin mattresses pushed together, making for an uncomfortable sleep. There was no thermostat, and the bathroom was disappointing—a tub with a handheld sprayer, making it hard to wash my hair. The tub and shower curtain were dirty, and I had to clean them myself. The massive, weighted keychain was also a hassle to carry around.

To top it off, as I was leaving, a staff member chased me down the street, saying I hadn’t paid. Apparently, they forgot to take a credit card at check-in and only realized as I was rushing to catch a 7 am train. Of course, I paid immediately, but it was frustrating that no one had mentioned it earlier.

Overall, a huge disappointment—I wouldn’t recommend this hotel to anyone.

10/10

Exceptional

02 Feb 2025

Anahit

Very nice hotel. Beautiful view from the breakfast room.

10/10

Exceptional

09 Oct 2024

David

Dr

Leisure

8/10

Excellent

23 Mar 2024

William

Good location, excellent staff. Room setup across the street not anticipated, very dated. Otherwise it did meet our needs for a two day stay close to St. Moritz.

Leisure Friends

10/10

Exceptional

25 Feb 2024

Lou

The staff was exceptional. The hotel was quaint!

6/10

Pleasant

24 Jan 2024

Verified traveler

Good location, average hotel.

Overall ok. Good location with easy public transportation access to get to st moritz/skiing. Nice staff. Clean. Not the most updated. For us, beds uncomfortable (hard/too short) and heat too high.

Partner

10/10

Exceptional

18 Jan 2024

Rachel

Really great hotel and design, clean, had an upgrade to a room in the main building which was a surprise! Balcony overlooking the train station. Bear in mind it’s a bit of a hill walking up to the hotel from Samedan station but it’s a short 5 minute walk. Short train to St Moritz.

Leisure Family

6/10

Pleasant

20 Dec 2023

stanley

Very nice property. The hotel restaurant was very expensive for very small portions of food 35 francs for a hamburger is ridiculous.

Leisure Family

10/10

Exceptional

10 Oct 2023

Efraim

Great hotel

A beautiful hotel . Great reception- niunsia gave us the best recommendations . Beds very comfortable and everything is cosy. Highly recommended ❤️

Friends_and_family Friends

10/10

Exceptional

21 Sep 2023

Stan

A great historic hotel that reeks charm and old world opulence. Great value for money.

Leisure

10/10

Exceptional

31 Jul 2023

Michael

Recommended

Spacious deluxe room. Nice area. Friendly staff

Self

8/10

Excellent

06 Jun 2023

John

Nice hotel. When we stayed it was low season town was very quiet. Hotel room had just been renovated it was a very good size. Staff was very friendly.

Leisure Partner

10/10

Exceptional

31 May 2023

Amy

It was everything you would want and more! Gorgeous hotel, great breakfast, great staff. Will definitely return.

Leisure Family

8/10

Excellent

21 May 2023

RAJESH

Very good hotel but not in St Moritz. Samedan is a 10 min drive from St Moritz station.

Friends_and_family Family

6/10

Pleasant

12 May 2023

Belinda

Room was pretty ordinary. Was so hot had the window opened but because of room being on road it was so loud. Elevator wasn’t working so my partner had to carry my luggage up and down the stairs. Breakfast was good.

Leisure Partner

10/10

Exceptional

02 May 2023

Thomas

Old place that givers nice feeling 0f age mixed with current needs

Partner

10/10

Exceptional

30 Apr 2023

Kathryn

Beautiful old hotel

Had a lovely two day break in this wonderful old hotel. We had a room with a view across to the mountains and although it was chilly outside, our room was nice and warm and we had plenty of room. Breakfast was very enjoyable too. A short walk to the train station made this a great place to stay.

Partner

10/10

Exceptional

30 Apr 2023

Hazel

Traditional grand alpine hotel with historic features retained, in a convenient location and with lovely views. Excellent service - I had (inadvertently) booked a room not served by a lift. Even though the hotel was busy, they rearranged things to provide me with a room on the 2nd floor, which was much appreciated.

Leisure Self

2/10

Poor

23 Apr 2023

CHANJIN

It is terrible service and room is like motel.

Friends_and_family Family

10/10

Exceptional

14 Apr 2023

Seija

Very good experience overall.

Leisure Family

2/10

Poor

17 Feb 2023

Paige

After several attempts, they still have not sent me a final invoice and there are many unexplained charges. They refused to give us a spare key and you can only lock the door from inside, so I felt unsafe until my friend came back with the only key. Also, they took the card out of the wall that gave us electricity, so we were without it an entire night and were unable to see anything or charge our phones. They offered no transportation from the train station up the hill to the hotel, and we had too much luggage to carry on our own. It is $50-$70 US just to go 10 minutes to get to St. Moritz. It was a nightmare.

Leisure Friends

10/10

Exceptional

31 Jan 2023

Igor

Nice and clean hotel near the airport and train station.

Business

10/10

Exceptional

15 Oct 2022

jason

This was the most exceptional hotel I have ever stayed in. Only outdone by the exceptional staff. Literally, could not have been any better. Each and every aspect and more importantly each and every staff member i was in contact with (4-5) was just amazing

Leisure Partner

10/10

Exceptional

08 Sep 2022

Peter

10 out 10. Great check in. Lovely comfortable room and bed Squeaky clean. Looks like a refurbishment and they’ve done a great job.
They made us up a breakfast pack to take on our early glacier express train which could have fed us for the day. Great price for the room. Nothing bad to say

Partner

10/10

Exceptional

26 Jan 2020

Verified traveler

3 minute walk to the train station, friendly staff, great restaurant

10/10

Exceptional

02 Jan 2020

Verified traveler

Excellent throughout.

Partner

8/10

Excellent

21 Dec 2019

Margot

Comfortable and clean

The room was very clean and the staff was extremely courteous. The breakfast was good and the dining hall particularly beautiful. The only disappointment was that the rooms and some of the other features of the hotel looked quite different in person than they did online. It looks much more luxurious and upscale online, but it is pretty old and outdated in some respects. That said, it was quiet and comfortable and we were pleasantly surprised despite being disappointed at first.

Partner

6/10

Pleasant

21 Oct 2019

Francesco

Hotel was very nice and ancient but not taken care in details . A four stars structure shoud have a better SPA , there must be no plastic glasses at least a whirpool out of sauna , turkish bath not working , only one shower . Breakfast was served in a very nice hall but lack of high quality products It gives the idea that old style is enough to satisfy customers , instead details are very important . For the price paid we expected higher quality.

Leisure Friends

10/10

Exceptional

18 Oct 2019

Laurann

Wonderful Hotel in lovely village

Absolutely beautiful hotel with a fabulous breakfast! A week later and my husband is still talking about it! So close to St. Moritz, but without the crowds. Everything was just perfect here.

Partner

10/10

Exceptional

16 Oct 2019

Carine

Big Rooms

Really nice size room and friendly front desk staff.

Friends_and_family Family

8/10

Excellent

03 Oct 2019

Verified traveler

NO elevator. And it isn't easily accessible for seniors or persons with mobility or disabilities

10/10

Exceptional

20 Sep 2019

Verified traveler

Excellent

Just excellent from every point of view.

Partner

10/10

Exceptional

13 Sep 2019

Verified traveler

Property was very well kept, rooms were updated yet they kept their original charm.

Business Partner

8/10

Excellent

07 Sep 2019

Tania F.

Great authentic stay

Loved the place, the staff was excellent and location to train station ideal. The town is so quite an authentic. The only complaint is that We sent a message that we are going to be 2 instead of 1 person and they never answered to let us know that we had to pay extra for two people versus one. Otherwise we greatly recommend this place

10/10

Exceptional

06 Jan 2019

Dee

Nice hotel at Samedan. Location is near train station. There is bus stop nearby, which makes it very easy to go to St. Moritz and Muottas Muragl. Nice breakfast at dining room with great view. Very helpful staff - providing reco where and how to go around.

10/10

Exceptional

04 Nov 2018

Jo

The hotel is in the centre of Samedan, some five to ten minute drive from St Moritz. The hotel is beautiful to look at, views are very good, the staff is most helpful, rooms are lovely (we had an enormous suite), and the restaurants are very good. Absolutely no complaints whatsoever.

10/10

Exceptional

13 Sep 2018

Verified traveler

Beautiful hotel, relaxing stay

We stayed in the area to do some hiking and this hotel was a wonderful base for our activities. Our room near the spa was spacious, quiet, clean and comfortable with a spacious bathroom. The staff were outstanding - incredibly kind, helpful and gracious. The breakfast room was stunning and breakfast was delicious with plenty of healthy options, including a juicer.
As part of our three night stay, we received a pass for the local busses, funiculars, and gondolas, which was ideal for our activities.
The only issue was that the jacuzzi wasn't working during our stay and it was something I was very much looking forward to enjoying after a long day of walking.

10/10

Exceptional

26 Aug 2018

Eve

Fabulous Swiss Hospitality

Lovely hotel in Samedan. Easy access from train and village. Terrific front desk reception, especially Vera, beautiful breakfast with amazing views. Room was spacious and quiet. Amenities and spa services amazing. Definitely a good choice for a stopover after Bernina Express and bonus was hiking day at Muottas Muragl.

Family

10/10

Exceptional

05 Aug 2018

Boon Liong

Spacious!

Just a night stay at Samedan cause we took glacier express from Zermatt to St Moritz. Lovely and spacious hotel! The hotel is very well maintained and they even have jacuzzi!

Partner

10/10

Exceptional

15 May 2018

anil

Gréât hôtel at affordable prices.

An iconic hotel in the small town of Samaden, conveniently located and well connected to St. Moritz, Davos etc. Excellent Front office staff, especially Draghina and Vera. The restaurant and staff need lot of improvements.

Partner

10/10

Exceptional

14 May 2018

Lynn

Beautiful grand hotel

Beautiful grand hotel, walking distance from train station. Comfortable spacious room, very helpful staff, delicious breakfast

8/10

Excellent

15 Apr 2018

Elaan B.

Comfort, convenience and some value.

The hotel was in a good location and was especially convenient for skiers (we are not). It was a little bit expensive but considering the location it was pretty good. The service was excellent, the room was great, and breakfast (included) was delicious.

10/10

Exceptional

18 Mar 2018

Verified traveler

A great place - character, class, comfort.

Enjoyed our stay - only one night, sadly. An excellent breakfast spread in a glorious location. Welcoming and most helpful staff.

Partner

10/10

Exceptional

05 Mar 2018

Jenn

Best Hotel experience

I have stayed at a lot of Hotels across Europe and the US and I have to say that this Hotel and it's staff were the best I have ever come across. Everyone down to the bartender was extremely helpful and extremely nice! Breakfast was great, although I feel they could use a coffee self serve station as it was difficult to get a refill as it got busier. The location is unbeatable. Close enough to everything and accessible to the city buses that take you everywhere you need to go including St. Moritz. I actually liked staying here just so that I was was not in the hustle and bustle of busy St. Moritz. There's a grocery shop close enough and fridges in your room for late night snacks. I could go on and on out this Hotel but it was truly amazing. I will be back! Thank you Hotel Bernina staff for an excellent stay!

10/10

Exceptional

19 Feb 2018

Willy

Nice alternative to St. Moritz

Great location. Easy shuttle/bus or train ride to St. Moritz. Bus stop is directly across the street and the train station less than 5 minutes. Excellent restaurant.

8/10

Excellent

16 Feb 2018

muhammad

It was good

Overall experience is expect i forgot my brand new boss suit in the hotel. If they find then plz let me know. Your prompt action in this regard will be highly appreciated.
Regards,
Muhammad Zeeshan Sabir

10/10

Exceptional

08 Jan 2018

John

Hotel Staff Is Top Notch

We stayed here for over a week and can say that the hotel staff was extremely helpful and professional. Clearly this is a well managed hotel. It's located a few kilometers from St Moritz and ski slopes which are easily accessible by the hotel shuttle, bus and car.

10/10

Exceptional

09 Oct 2017

John

Good value in Samedan

Very, very enjoyable Swiss hotel. Conveniently located in the middle of town, a short walk from the train station. Friendly and capable staff. Room beautifully decorated and very clean. Comfortable beds. Exceptional breakfast.

Partner

8/10

Excellent

21 Sep 2017

Tim & Susan

Beautiful

Great hotel within 10 min walk of Samedan train station

8/10

Excellent

23 Aug 2017

Verified traveler

Beautiful Hotel Close to St. Moritz

Stayed here one night after the Glacier Express trip from Zermatt to St. Moritz. Lovely old hotel. Very grand. The breakfast room was beautiful. Dragona, the front desk person was amazing! Absolute best in customer service throughout our two week trip. Extremely helpful and kind. Restaurant was a little disappointing. Service was slow even though restaurant itself was not that busy. Views were amazing from our room. Lovely hotel within walking distance to the train station.

Family

10/10

Exceptional

22 Aug 2017

Heidi

Beautiful hotel close to the train station

We loved this hotel. The breakfast buffet that was included was huge and offered hot eggs and bacon as well as the more typical pastries and muesli Swiss breakfast. They let us leave our bags here for one night while we hiked to a nearby glacier and stayed in an SAC hut. The hostess was so helpful and friendly. We would definitely stay here again.

10/10

Exceptional

05 Jul 2017

Lin

Nice hotel with mountain view

All hotel staff are helpful, friendly and accommodating all our needs, the breakfast and dinner are excellent, and conveniently located to train statiom. Room has very nice view. Overall It gave us a very pleasant experience .

10/10

Exceptional

02 Jul 2017

vddonk

Perfect stay

First we were upgraded to a very spacious two-floor apartment (from our two standard rooms). Full kitchen, living room and two bedrooms each with spacious bath rooms. Then they provided free passes for all 4 of us to use with any of the cable cars or cog wheel trains in the Engadine because we stayed more than one night. Overall terrific stay. We also ate twice at the restaurant and the breakfast room was beautiful.

8/10

Excellent

26 May 2017

Verified traveler

Great hotel but hot at night

The distance from the train station to the hotel is short but we had to climb a very steep slope at the back of the hotel to the front entrance, if the hotel can offer the shuttle service upfront, it would really be of great help.
The hotel facilities, room cleanliness & staff service is great but the only drawback is that there is no air conditioning so very hot at night. We came by late May, the outside temperature is great just a bit cool at night, perhaps the hotel could at least add a fan in the rooms to avoid overheating.

10/10

Exceptional

19 Apr 2017

Paula

Really comfortable and cosy hotel

Partner

10/10

Exceptional

14 Apr 2017

ronak

Good property great stay

Family

10/10

Exceptional

29 Mar 2017

ed

Best stay ever

My name is ed and I was recently staying there for a bout a week. Staff is wonderful and I can't emphasize enough on that, they speak English well and more than willing to help,weather bringing coffee or park my car when I couldn't find parking.
The breakfast is a awesome deal and included where as outside you would pay a premium
Overall I was VERY HAPPY to stay there and won't hesitate to go back. Very clean place
I loved their service
Ed

10/10

Exceptional

24 Feb 2017

Beth

Elegance in the Alps

The rooms are elegant. Breakfast is... elegant. We so thoroughly enjoyed our stay at the Hotel Bernina!

10/10

Exceptional

16 Jan 2017

Verified traveler

We will be back!

Hotel Bernina was a short walk from the Samedan station. The lobby was comfortable and staff was welcoming. We enjoyed hot tea and cookies upon arrival and had a smooth check in. The room was spacious, clean, and well heated. We also had a small Juliette balcony with a view to enjoy.

We ate breakfast in a beautiful hall adorned with chandeliers and modelings. The large windows let all the natural light shine in and allowed us to enjoy mountain views. The perfect start to any day. The italian restaurant on site was also delicious for dinner.

Diaviolezza was one of our favorite attractions. Thanks to the staff who helped us get there by mapping out the trains and suggesting the discounted cable car passes.

10/10

Exceptional

31 Dec 2016

Verified traveler

Inspiring

After fixing a reservation bug that initially put us in the wrong room, we got dedicated attention from Carlota and her colleagues making it an excellent experience overall. Highlight: ballroom breakfast!

Family

10/10

Exceptional

01 Nov 2016

Verified traveler

The room is very comfortable with spacious bathroom at a reasonable price. Everything is clean and tidy. The restaurant inside the hotel also provides delicious Italian cuisine. Overall we enjoyed our 2-night stays here.

10/10

Exceptional

19 Oct 2016

Avi Yom tov

It was great place

Exelent hotel good location free parking . The suite very big and with jacuzzi . Good staff they help us to find our trip

8/10

Excellent

18 Oct 2016

weimin

Beautiful hotel, with spa facilities

Clean, spacious room with jacuzzi bath tub! The breakfast was great with amazing service from the waiters.

10/10

Exceptional

23 Sep 2016

Verified traveler

Very good hotel in high Alps

Very comfortable room and pleasant staff. A bonus; free passes for cable cars in the area

6/10

Pleasant

05 Sep 2016

Verified traveler

hotel close to railway station

Not much to do in Samedan. No tea/ coffee facilities in the room. Italian restaurant- slightly overpriced food - long wait before food arrived.

6/10

Pleasant

29 Jul 2016

Verified traveler

Nice location but standard room shower is small

Standard room shower is extremely small for even tiny woman like me. it was smelling all the time.

8/10

Excellent

15 Jul 2016

Susanne J

Loved the apartments. Wonderful stay with 2 kids. Restaurant was great for pizza too.

Family

10/10

Exceptional

16 Jun 2016

Bill

Very nice hotel. Pleasant staff and good location

The check in procedure was fast and friendly. The staff was very polite and professional. The rooms were a good size.

10/10

Exceptional

11 Jun 2016

Verified traveler

beautiful hotel with a view \n

Our room was huge, mountain view,large sun room where the large breakfast buffet is held,had supper in the restaurant was Good.the front desk was very help ful with our questions.

8/10

Excellent

25 Apr 2016

Verena

Not the last stay in your hotel

Only one night, but we would stay once more in your hotel.

Family

8/10

Excellent

12 Apr 2016

Verified traveler

Nice hotel with very pleasant and helpful staff

Samaden is a good option if you want to stay somewhere close to St. Moritz, but want to avoid spending much in stay.
At the hotel, we received a very warm welcome. The kids wanted to go for skiing and the staff took extra care to find out what all lifts are open, where we can get the ski rental. Also the ski passes were arranged with great efficiency.
The room was also very good. We were 4, so one room was just manageable, but if you are 3 or less, it will be quite comfortable.
We went to eat at the pizzaria restaurant, where the veg options were limited, but good. Tried couple of pizzas and spaghetti and both were quite good.
Buffet was ok. Nothing fancy, but no let down either. This from a vegetarian's perspective, otherwise I guess you will find the options much better.
Overall, if you want to stay at Samaden, this is a great option to consider.

8/10

Excellent

16 Mar 2016

Irfan

Beautiful hotel, nice restaurant & neighborhood, great views from the room. But two twin beds making a one queen or king size bed,sliding away was bit uncomfortable.

Partner

8/10

Excellent

01 Mar 2016

Raimundo

It was very pleasant. Four relaxing nights, Friendly people, except for one in the reception (no worries, the other ones make up for her).

10/10

Exceptional

05 Jan 2016

Linda

Bernina Holiday

We loved the Hotel! So personal -felt like a guest in a grand home-when the spa and bar both were openned for our convenience we were wowed & Stefano & Carlotta & Chrisrina were especially helpful! Thankyou all

Family

10/10

Exceptional

18 Sep 2015

rahul gupta

Nice hotel with Great Touch

The hotel is centrally located with good amenities and staff. No regrets.

Partner

10/10

Exceptional

03 Sep 2015

mark

Lovely room, staff and breakfast. Lovely hotel all round!

Family

10/10

Exceptional

28 Aug 2015

Michael

Excellent

We had a one night stay and the hotel was excellent. It is an old building and is quite grand. Very good value

Partner

10/10

Exceptional

18 Aug 2015

Chandana

Beautiful hotel. Scrumptious breakfasts.

We had room #s 206 & 207 with a connecting door between them. 206 was big with a little balcony. 207 was smaller with a huge terrace over the beautiful breakfast room. Plan on having leisurely breakfasts, absolutely wonderful breakfast fare in a beautiful space. 5 min walk from the station (for bus & train). Hotel provided pickup & drop off from the Samedan train station. The stay at the hotel includes rides to all the local funiculars (5 or 6) of them. These are not covered by the Swiss pass. These cards though do not cover trains & buses. If you have a Swiss pass and you stay at this hotel, you can travel free to all view points. We walked back from Punt Muragl talstation to Samedan. That was lovely!! Lots of gliders and parapentes everywhere.. The pizzeria at the hotel is nice too. The little shop at the train station has lots of sandwiches, pizzas etc and is open late..

10/10

Exceptional

27 Jul 2015

Bianca

Wonderful room and area close to St. Mortiz!

We anted to visit, for one night, St. Moritz following our Glacier Express train trip (which was fabulous!) We decided to stay outside in Samedon - 2 train stops away (5 minutes). We loved the hotel and the area!

8/10

Excellent

12 Jun 2015

MOHD KHULUKI

Nice room. But no electric kettle and in room coffee/tea making facilities.

Partner

8/10

Excellent

06 Jun 2015

Verified traveler

Close to st moritz

Classic grand old lady. Wonderful breakfast and very nice staff. Need to give better train and transport info sameden needs more restaurants. Lovely experience just outside st moritz. Fabulous bell tower in the center of town

10/10

Exceptional

04 Jun 2015

Verified traveler

Fabulous

Huge rooms, old style glam. Fabulous breakfast, friendly staff. Amazing views

8/10

Excellent

01 Jun 2015

Verified traveler

Nice hotel

Overall, this is a nice hotel in St Moritz area.

6/10

Pleasant

29 May 2015

Verified traveler

Hard beds

The hotel lobby was very nice and the room was good. The most important part of a hotel was the problem. The bed was VERY hard and not comfortable.

Family

6/10

Pleasant

25 May 2015

Julie

Hotel Bernina Samedan

This was a very grand looking hotel. Unfortunately the service did not match the appearance. When we checked in, we were unable to get a cup of coffee at 3pm and were told we would have to wait until 5pm when the restaurant opened. We had dinner in the main restaurant as we were celebrating our wedding anniversary. The food was very average, the service quite poor and we had a number of poorly supervised children crying and carrying on at the next table. Overall, it was an extremely disappointing experience

Partner

8/10

Excellent

18 May 2015

Howard

The hotel is conveniently located and breakfast is great

Overall, we love this hotel. Breakfast is terrific and front desk is both helpful and friendly. Room is small but clean. Noise isolation from room to room is very poor, almost like no isolation. No coffee brewer in the room to make hot water.

Partner

10/10

Exceptional

26 Apr 2015

Verified traveler

Would stay there again

Friendly and helpful staff. Room very good - clean and comfortable.
I missed a fridge in the room

10/10

Exceptional

17 Feb 2015

Tiger

Great stay 8 -12 Feb 2015

Really great hotel for relaxing and enjoyment. We chose the next room up from standard and it had two bathrooms and each with a jaccuzi bath!! It was amazing We originally wanted to stay in St Moritz but saw this hotel and it looked so much better and we were not disappointed. Hotel staff were excellent. Transport to and from St Moritz was not a problem with bus every few minutes with stop opposite hotel and short journey time. Would return if we visit region again.

8/10

Excellent

17 Feb 2015

Michael

Beautiful Hotel with minor problems

We arrived, the front desk staff was very friendly! We were given keys to the suite 11, which was down a set of stairs. There is no lift to this floor. Our room was VERY large, beautifully appointed, but had water damage on the ceiling and floor below. The floor boards were buckling on the edges, which made it very uncomfortable to walk on. One was even split and loose, just in front of the bathroom, so we had to make an effort to avoid it in route to the bathroom. The beds were extremely firm, and the pillows hideous. They were about two inches thick, and like concrete. Sleeping was difficult for those reasons. However, the breakfast was in an incredible dining room, with a lovely buffet of fresh baked goods, and the usual fair, including eggs fresh to order. If staying there, do not pay the money for the suites. Stay upstairs. I am sorry that I paid for the suite.

Partner

8/10

Excellent

10 Jan 2015

Verified traveler

Lovely hotel

Nice, friendly staff. Breakfast spread is good. Room is spacious.

10/10

Exceptional

04 Jan 2015

mark

Fabulous hotel, great staff.

The hotel Bernina is out of St Moritz but skiing is easy as you are dropped off and picked up from a good living point. Beautiful and old with fantastic staff. Would recommend.

8/10

Excellent

28 Dec 2014

Dr. X. Tan

Traditional Swiss Charms

We spend 4 nights including 2014 Xmas there; the only 'complaint' might be limited choice of the continental breakfast. Their Xmas dinner was just above average. Otherwise the hotel should be 5/5.

BTW, the hotel only charges the credit card on the check out time. Some of the Swiss hotels do this way. Don't get too surprised :-) Happy traveling.