Name: Residence Inn By Marriott Knoxville Cedar Bluff
Address: 215 Langley Pl, Knoxville, 37922, US

4/10

Poor

08 Jul 2026

Darrin

There were bugs floating in the pool. We had to change rooms due to insects coming into the rooms. The septic tank randomly kept running. There were stains in the tub that oddly looked like rust. I wish I could've stayed at another establishment

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

GUILLERMO M

V

Family

10/10

Exceptional

14 Jun 2026

Jennifer

Perfect place for our little family & the kids loved the pool!

Family_with_children

10/10

Exceptional

11 Jun 2026

Frank

Clean room, close to shopping and restaurants

Partner

8/10

Excellent

31 May 2026

Robert

Staff was outstanding! Recommend this hotel w/o hesitation even though there were a couple of minor issues. First was the carafe was missing from the room coffee maker (got coffee in the dining area anyway), and the second item was the bedspread looked as though it had a dried blood stain on one underside corner. I never would have noticed it, but my wife does a thorough check of all hotel rooms in checking for bedbugs (none found).

Friends_and_family Family

10/10

Exceptional

29 May 2026

George

Outstanding as always!

Friends

10/10

Exceptional

29 May 2026

George

Outstanding as always!

Friends

8/10

Excellent

23 May 2026

Tracie

The hotel staff were very nice and friendly and the breakfast was good. My only knock is that the pillow inside the plastic bag had a spot on it and the couch needs to be spot cleaned and the sofa bed mattress replaced. These fixes would move from a four to a five.

10/10

Exceptional

22 May 2026

Sue

Breakfast not very good - no bread just bagels for toast. Not as much options as other hotels

Partner

8/10

Excellent

19 May 2026

Robin

Staff was nice and gave good dinner recommendation, room was clean and location is very convenient. The property is overdue an update and refresh however.

Partner

10/10

Exceptional

24 Apr 2026

Charles

We enjoyed the nicest cleanest suite we’ve stayed in and the included breakfast was better than all of the others.

Partner

10/10

Exceptional

31 Mar 2026

Mayra

great staff and very clean

Partner

6/10

Pleasant

15 Mar 2026

Donald Ray

My wife enjoyed the breakfast and the freshly baked cookie they place out everyday. My only real negative was the hoise keeper never came by our room and cleaned or refreshed

Partner

8/10

Excellent

17 Feb 2026

Richard

The room was very comfortable and the staff was very friendly

Leisure Self

10/10

Exceptional

23 Jan 2026

Joseph

Great room. Friendly staff.

Leisure Self

10/10

Exceptional

10 Jan 2026

John

Blah blah blah blah

6/10

Pleasant

30 Nov 2025

Merry

I had planned to use the pull-out sofa bed., but it was like sleeping on a road full of potholes.Instead, a small person slept on the sofa. The refrigerator was running but did not keep things cold. The location was fine and the girls at the desk were very nice.

Friends_and_family Family

8/10

Excellent

19 Nov 2025

Nicholas

Suites were nice. Good Breakfast.

Friends_and_family Family

4/10

Poor

10 Nov 2025

Ghazi

Does not feel like a three star hotel. Average breakfast. Over priced. Noisy because its close to Hwy.

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Christopher

Accomodations were excellent with many options.

10/10

Exceptional

08 Sep 2025

Nancy

We enjoyed a quiet night, excellent front desk help and a great breakfast!

Leisure Partner

10/10

Exceptional

31 Aug 2025

Barry

Stayed here for 6 months during a job relocation and again on an overnight stay due to my past positive experience. Staff is super nice. Rooms are well equipped and comfy.

Leisure

10/10

Exceptional

21 Aug 2025

David

Clean and a great staff! Always kind and helpful.

Leisure Pet

10/10

Exceptional

20 Aug 2025

Linda

Clean, Spacious, Convenient

The hotel is in a convenient location with other hotels nearby. It felt like a very safe area. Interior and exterior was spotless. I loved that the room is spacious and full size fridge. Only negative is the sofa bed was very uncomfortable ( like springs poking in your back).

Partner

10/10

Exceptional

16 Aug 2025

Carl

Great hotel. Very clean and well maintained. Front desk staff were terrific.

My only suggestion is that safety bars should be installed in the showers.

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

Mikel

A good place to stay

It was a nice stay for a business trip lasting a few days. The breakfast was very good as I have come to expect from Marriot hotels in general.

Business

10/10

Exceptional

27 Jul 2025

Jon

Isabelle at the front desk was amazing!

Leisure Family_with_children

2/10

Poor

12 Jul 2025

Ayesha

Not impressed

The room was really dirty.

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Amy

Everything was ok

10/10

Exceptional

04 Jun 2025

John

Staff was great. Location excellent. Very clean. Great Shower.

Self

10/10

Exceptional

30 Mar 2025

Karen

This was our first stay at this Residence Inn, and it won't be our last! It appears dated as you enter--old carpet and dim lighting, but there were no \"old smells\" and it was very clean! Breakfast was fantastic both mornings. Our room was very clean and we had no issues.

Friends_and_family Family

8/10

Excellent

04 Feb 2025

Brian

The only thing I hated was our room was against the highway so I heard the traffic on I-40 all night. The staff was very accommodating will any request

Leisure Family

10/10

Exceptional

29 Dec 2024

Alice

Overall, an excellent stay. Staff was very friendly and attentive to customer requests. Sofa wasn't very comfortable.

Partner

10/10

Exceptional

01 Dec 2024

Verified traveler

Outside noise

Noise from interstate was loud at night

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

Donald

Great Place To Stay

Check in went smoothly and was very welcoming and pleasant. Reagan was on the desk and what I said above was due to her knowledge and caring. My only negative was the HVAC which was redirected by the table holding the TV onto my face when in bed. A trip to the thermostat turned it off and I slept very well that night. I look forward to my next stay when I am again in Knoxville.

Self

10/10

Exceptional

05 Nov 2024

Oscar

Exellente

Business Partner

10/10

Exceptional

30 Oct 2024

Cindy

The staff was awesome. The room was very clean and comfortable.

Leisure Partner

10/10

Exceptional

21 Sep 2024

Timo

Sofa bed sucked but most do. Bed very comfortable.

10/10

Exceptional

23 Aug 2024

Bradford

Angie was very kind and helpful during our stay!!!

Leisure Partner

10/10

Exceptional

12 Aug 2024

Laura

Nice and friendly!

Business Partner

10/10

Exceptional

11 Aug 2024

Kelley

Great front desk

Check in lady was wonderful. Super friendly and helpful!

Partner

10/10

Exceptional

21 Jul 2024

Donna

Was there to relax and spend time with boyfriend

Leisure Self

10/10

Exceptional

09 Jun 2024

Mara

Staff was great

Leisure Friends

10/10

Exceptional

26 May 2024

Holli

Rooms are comfortable, staff was very pleasant and helpful. Enjoyed our stay.

Leisure Family

4/10

Poor

13 May 2024

Catherine

Not happy at all.

I was supposed to have a 2 bed and ended up with a sleep sofa. I'm whatever. But they're was only 1 TV in the room. So me and my son would of had to share a bed in order to watch TV. That's just not right. If your going to have a room that had \"2\" bed then it should have 2 tv's. I feel ripped off having to pay almost $512 for that tiny room. It didn't even have a stove. It had 2 small burners. I was not happy at all. I asked to switch rooms and it was going to be an additional $400 and something. Line NO.

Friends_and_family Family

8/10

Excellent

24 Apr 2024

Jeffrey

This comment is directed to Expedia. We chose this hotel over the courtyard because they advertised a manager’s reception. The hotel staff stated that this was not the case and that they had repeatedly told Expedia to remove the statement but Expedia failed to do so.

Leisure Family

10/10

Exceptional

19 Mar 2024

Alan

Week long business trip

Nice stay, good location in the heart of Knoxville, close to restaurants and shopping, decent breakfast, housekeeping could have come by more often.

Business

10/10

Exceptional

15 Mar 2024

Catherine

Everything was great, very clean and comfortable.

Leisure Family

10/10

Exceptional

11 Mar 2024

Terry

Late arrival

We arrived at 3a.m. and only got a few hours sleep but all things considered it was clean, comfortable and easy! Staff was very helpful.

Friends_and_family Family

4/10

Poor

18 Feb 2024

Verified traveler

Way too many dogs. Almost more dogs than people.

Partner

10/10

Exceptional

03 Jan 2024

Kierra

Great

8/10

Excellent

04 Nov 2023

Glenn

Convenience

6/10

Pleasant

18 Oct 2023

Carlos

The facilities were a bit worn down. The elevator was not working and the room had a smell

Business

10/10

Exceptional

16 Oct 2023

Nelson

Pet Friendly

Business_and_leisure Pet

6/10

Pleasant

08 Oct 2023

Susan

Disappointing for a Marriott property

My advice is check other hotels in the area. You’ll probably find something just as nice for less money.
Staff was great, breakfast was very good and overall the property was clean.
However, the evening reception was eliminated in COVID and never brought back.
The pool is heated, but it was closed for the season. And the temperature was in the 80s for the week we were there.
Most frustrating was they only clean the rooms every 4 days! And they don’t tell you at check in. So imagine 2 adults with 3 towels for 4 days. They will give you clean towels if you ask. But there are only 2 tiny waste baskets in the suite. We didn’t cook or bring back meals but if we had there would be food trash sitting for days. I can’t believe that’s very healthy.
Also bring lotion-there’s none in the room. Even Super 8 provides that.
Location is good and there’s lots of nice restaurants in the area.

Partner

2/10

Poor

17 Sep 2023

Petr

The air conditioner in the room makes noise like a truck. linen is not fresh.

Business_and_leisure Family

8/10

Excellent

31 Aug 2023

Roger

Bed was not comfortable

Leisure Family

8/10

Excellent

22 Jul 2023

Deborah

Comfortable stay for a family

We stayed here for 1 night on our way home from a family vacation to South Carolina. The front desk staff were extremely friendly, efficient and professional. We got in late after an 8 hour drive with 3 adults and 1 small child. We got a 1st floor room. The room had a slight odor when we entered. We contacted the front desk staff about this. They didnt have another 1st floor room which we needed. They gave us Frebreze which dis help remove the smell. The room had 2 bedrooms and provided ample space for our short stay. The water pressure was good. We picked up take out from one of the many nearby eating places. The beds were comfortable and roomy. We ate breakfast the next morning at the hotel. They provided hot options like eggs, waffles, sausage, and oatmeal. We enjoyed our stay and would stay at a Residence Inn again.

Friends_and_family Family

10/10

Exceptional

22 Jul 2023

Deborah

Wonderful staff with comfortable, clean rooms

We stayed 1 night passing through on a 2 day road trip. We had 3 adults a 1 child in a 2 room suite. The staff on arrival were very professional and friendly. Samantha took care of us quickly ... which was nice after an 8 hour car trip. The room was clean, equipped with everything we needed for our stay. The air-conditioning worked well. The water pressure in the shower was really good. The room had ample space which was good with a 3 year old. The continental breakfast the next morning had hot food (waffles, sausage, eggs (which were very fluffy and oatmeal along with several other offerings). The staff were so friendly to us, especially our 3 year old. We would definitely recommend this stay and would stay there again.

Friends_and_family Family

4/10

Poor

09 Jul 2023

Sebastian

AC unit was loud and kept us up all night. Bed was very uncomfortable.

10/10

Exceptional

20 Jun 2023

Lynn

Wonderful place, we highly recommend

We'd recommend 100%. Such a convenient location, right close to I-75. The front desk folks were so friendly and helpful, especially Samantha. She really wanted us to enjoy the patio area and lit the fire pit for us. We were an extended family group, so we spent a lot of time laughing in the lobby and the seated area and they welcomed us. I like that the shampoos are no longer single use bc that's better for the environment. Loved the Frosted Mini Wheats on the breakfast buffet.

Friends_and_family Family

10/10

Exceptional

12 Jun 2023

Katie

The staff was so sweet and our room was very nice and roomy!

Leisure Family_with_children

10/10

Exceptional

10 Apr 2023

Paul

The facility was clean and safe. There were a lot of restaurant options very close. Especially liked Tennessee Tap House (great food and live music)

Leisure Family

10/10

Exceptional

03 Apr 2023

Jon

The room was spacious, the breakfast was awesome with a lot of choices. The staff was friendly and helpful. It was close to several restaurants.

Leisure Family

2/10

Poor

28 Feb 2023

Michael

Elevator was inoperative and I received no offer to take/help luggage up the steps even though I stated I do not do well on steps. I am 65 years old and have hardware in my right leg from a tibia plateau fracture, torn meniscus surgery in 2016 and vein stripping was done on my left leg.

Leisure Family

10/10

Exceptional

19 Feb 2023

Jessica

Perfect in Knoxville

We had a great stay @ this Knoxville property. From before we arrived we were assisted by the very helpful Angie! We received an early check in as requested & the room was perfect! Everyone was so friendly & the property was very clean. Breakfast was a nice treat before we hit the road. Definitely recommend & would stay in the future!

Friends_and_family Friends

6/10

Pleasant

05 Aug 2022

Nancy

great customer service

our stay was basically just fine with the exception of the hotel alarm going off 2 nights in a row. The first night it took them 30 - 45 minutes to figure out how to turn the alarm off so we waiting outside with our 22 month old grandson. The second night it went of around 11:00 pm for just a few seconds but it happened twice in a row, waking our 22 month old grandson. other than that our stay was fine. Angie at the front desk was awesome, extremely nice and helpful.

Friends_and_family Family

10/10

Exceptional

31 Jul 2022

Emily

Nice room. A little small, but nice

10/10

Exceptional

21 Mar 2022

Lisa

Every employee was super helpful

Every employee that we encountered at this property was super friendly and helpful. Would definitely stay here again. Everyone went out of their way to make her stay enjoyable.

Business

4/10

Poor

14 Mar 2022

Verified traveler

Not a great experience

We were just passing through and needed a place to sleep for the night. Overall we spent 1 hour at this hotel. We arrived late at night and checked in after scrambling to find a parking spot. The check in was fast and courteous but the room we received was on the third floor (right at the highway level) on the corner towards the highway. After trying to fall asleep for about 45 minutes we asked the reception if we could get another room but were told they were fully booked so we just had to leave because the noise level was impossible. It felt like we were trying to sleep by the side of the highway. The room was clean and furnishings were decent, just a little tired. Definitely not what we expected for a Marriott for $158/night. I called the hotel and spoke to the manager and he said they would contact Hotels.com to refund us and I also e-mailed Hotels.com but did not hear anything back.

10/10

Exceptional

10 Mar 2022

Festime

Great stay

Family

10/10

Exceptional

18 Dec 2021

Catrina

Great stay

The room was a great value and it was located near food and shopping.

10/10

Exceptional

27 Nov 2021

joseph

Great stay again and again

It was a great stay once again. This is my 4th stay at this hotel. All four stays have been wonderful from the service to the condition of the hotel.

Friends_and_family Family

10/10

Exceptional

23 Nov 2021

burddy

Excellent property and very friendly staff.
Need to add more options for the continental breakfast , not everyone eat pork

Leisure Family

4/10

Poor

22 Aug 2021

Verified traveler

I travel with my portable Dyson vacuum because of past traumas visiting dirty hotels and my allergies. After performing a thorough cleaning with my vacuum, I saw so much dust and hair that was picked up from the carpet; it was out of this world. It's disgusting. I rarely blame employees for these issues. Rather, I blame the greed associated with upper management and the higher ups stroking their bank accounts. You are horrible and filthy, COVID is in the air, and shame on you; get it together!

Business_and_leisure Partner