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OYO Hotel Knoxville TN Cedar Bluff I-40

Knoxville - TN · United States

317 N. Cedar Bluff Rd.View location

5.2/10Review score897 Reviews
Cleanliness5.0/105.0
Service6.2/106.2
Comfort5.2/105.2
Condition4.6/104.6
Neighborhood7.0/107.0
Amenities5.0/105.0
See all ratings
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About OYO Hotel Knoxville TN Cedar Bluff I-40

The Quest Hotel and Waterpark features an on-site water park, featuring a large indoor heated pool with water slides and an indoor hot tub.

The hotel is located minutes away from local attractions like the Knoxville Zoo, the Knoxville Convention Center, the Knoxville Museum of Art, the University of Tennessee, Thompson-Boling Arena and Neyland Stadium.

A cash security deposit of USD 50 is required upon check-in for charges or damages during the stay and will be refunded upon departure. Please contact the property for more information.

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With a stay at OYO Hotel Knoxville TN Cedar Bluff I-40 in Knoxville (Cedar Bluff), you'll be within a 15-minute drive of University of Tennessee and Turkey Creek Shopping Center. This hotel is 10.9 mi (17.5 km) from Knoxville Convention Center and 11 mi (17.6 km) from Neyland Stadium.

Make yourself at home in one of the 82 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 20 per pet, per day
    • Service animals are exempt from fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Parkwest Medical Center 1.4 km / 0.9 mi
Dead Horse Lake Golf Course 3.1 km / 1.9 mi
Regal Downtown West 4.9 km / 3.1 mi
Plumb Creek Dog Park 5.3 km / 3.3 mi
West Town Mall 6 km / 3.8 mi
West Hills Tennis Center 6.3 km / 3.9 mi
Regal Cinebarre West Town Mall 6.3 km / 3.9 mi
Tennova Hospitalist Group 6.9 km / 4.3 mi
Turkey Creek Shopping Center 7.1 km / 4.4 mi
Topgolf Knoxville 7.4 km / 4.6 mi
Sir Goony’s 8 km / 5 mi
Regal Pinnacle 8.2 km / 5.1 mi
Putt Putt Golf and Games 8.6 km / 5.3 mi
Pellissippi Corporate Center 8.7 km / 5.4 mi
Pellissippi State Community College 8.9 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • 24-hour security
  • Air conditioning in public areas
Show 6 more facilities & services
  • Gym
  • Newspapers
  • Hot tub
  • Hot breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    OYO Hotel Knoxville TN Cedar Bluff I-40

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUMQUADRUPLE • PREMIUMQUA.PI

    Photos are not available for this room type.

    OYO Hotel Knoxville TN Cedar Bluff I-40

    QUADRUPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM QUEEN BEDQUADRUPLE • PREMIUM QUEEN BEDQUA.PI-QN

    Photos are not available for this room type.

    OYO Hotel Knoxville TN Cedar Bluff I-40

    QUADRUPLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 17 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    OYO Hotel Knoxville TN Cedar Bluff I-40

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Direct dial telephone
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Fan
    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Mini fridge
    • Fridge
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 17 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable6 photos

    OYO Hotel Knoxville TN Cedar Bluff I-40

    Room KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wi-fi
    • TV
    • Fridge
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Toiletries
    • Desk
    • Fan
    • Satellite TV
    • Cable TV
    • Housekeeping
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 17 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable7 photos

    OYO Hotel Knoxville TN Cedar Bluff I-40

    Room Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Ironing set
    • Housekeeping
    • Fan
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    OYO Hotel Knoxville TN Cedar Bluff I-40

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Satellite TV
    • Cable TV
    • Fridge
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    OYO Hotel Knoxville TN Cedar Bluff I-40

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    OYO Hotel Knoxville TN Cedar Bluff I-40

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    OYO Hotel Knoxville TN Cedar Bluff I-40

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 17 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable8 photos

    OYO Hotel Knoxville TN Cedar Bluff I-40

    STUDIO KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Shower: 1
    • Ironing set
    • Microwave
    • Mini fridge
    • Bathroom: 1
    • Housekeeping
    • TV
    • Direct dial telephone
    • Hairdryer
    • Fan

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS PREMIUMRoom • TWO QUEEN BEDS PREMIUM • 17 m²ROO.2Q-PI
    Room TWO QUEEN BEDS PREMIUMPhoto unavailable7 photos

    OYO Hotel Knoxville TN Cedar Bluff I-40

    Room TWO QUEEN BEDS PREMIUM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-PI

    Room amenities

    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Fan
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    OYO Hotel Knoxville TN Cedar Bluff I-40

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    OYO Hotel Knoxville TN Cedar Bluff I-40

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM KING BEDRoom • PREMIUM KING BED • 17 m²ROO.KG-PI
    Room PREMIUM KING BEDPhoto unavailable5 photos

    OYO Hotel Knoxville TN Cedar Bluff I-40

    Room PREMIUM KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-PI

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Toiletries
    • Wi-fi
    • Desk
    • Fan
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about OYO Hotel Knoxville TN Cedar Bluff I-40

5.2
Review score
897 Reviews
Cleanliness
5.0 /10
Service
6.2 /10
Comfort
5.2 /10
Condition
4.6 /10
Neighborhood
7.0 /10
Amenities
5.0 /10
100 reviews shown
6/10
Pleasant
25 Jun 2026
Quinton
The room don't look like the one's from the pictures..at all it's alright kinda sketche..tho!
Self
4/10
Poor
20 Jun 2026
Michael
Building is in poor shape and probably needs to be condemned. Rooms are dirty. Would never stay here again
Self
4/10
Poor
12 Jun 2026
Luis
Would not stay here dirty hotel dirty rooms killed a lot of roaches hotel staff are practically kicking you right on the dot never again
Self
4/10
Poor
07 Jun 2026
Patrick
You do get what you pay for… most of the time. Not here, They’ll find extra fees. Don’t pay extra for early check-in. They refuse to honor it, and want an additional forty dollars. Don’t extend your room on the app. They’ll charge you for a new early check-in. Don’t pay at the hotel, pay in the app, or they’ll just charge whatever they feel like charging. Sorry to say, but a single dime more than the price advertised here is completely unacceptable.
10/10
Exceptional
03 Jun 2026
Daniel
Good place to stay.had no issues.good price too
Partner
2/10
Poor
26 May 2026
Lana
You get what you pay for.
Family_with_children
6/10
Pleasant
24 May 2026
Jessica
The whole hotel smells amazingly clean, but it really isn’t maintained well. I had spiders wake me the first night. The lamps periodically blip because of the plugs. The shower head had gunk all over it. The water pressure is low. And my husband had a cold shower. Out of all the places we’ve stayed in Knoxville this is among the lowest but has the potential to be so much better.
Friends_and_family Family
2/10
Poor
20 May 2026
Matt
This is what I think about it I almost there I booked a place with her and then they told me that I didn't have reservations trash on my number and then my my number that they give you to show me when you get there they weren't taking you I look at it sucks
Friends_and_family Family
2/10
Poor
16 May 2026
Ariel
The room was extremely dirty! The bedding was not clean at all and the walls were filthy. I informed the front desk and was told that I had an \"Elite Room\" or something to that tone. I was told I couldn't get more sheets and not an offer for housekeeping to change. My family of five ended up leaving right after traveling there for a graduation. Driving back 6 hours home because of a filthy room.
Friends_and_family Family
2/10
Poor
26 Apr 2026
Steven
The room was dirty and smelled like cigarette smoke. The pillows were stained brown and yellow. There was some type of gross substance on the bathroom walls. There was no hot water. The online pictures don’t even come close to accurately representing this place! Don’t stay here!!
6/10
Pleasant
23 Apr 2026
Rebecca
The property needs some money put back in. The room was moldy smelling but bed was comfortable. I stayed one night. It has potential it really does it’s in a great spot. It’s the little things like shower curtain didn’t stay up and was dropped to the tub very easy to step on. But if you need an inexpensive one night maybe 2 nights not too bad.
Self
2/10
Poor
14 Apr 2026
Tommy
Cockroach on the bed spread and stained bedding
Partner
4/10
Poor
11 Apr 2026
Alicia
Room clean but needs updates
Partner
2/10
Poor
30 Mar 2026
Emmalie
Awful hotel. Awful employees.
\"Non smoking room\" almost killed me because it was so smokey
4/10
Poor
28 Mar 2026
James
It's a two star hotel and it showed. It could have been better.
It was clean and all the basics were taken care of but a simple thing like a working TV would have been nice
Self
10/10
Exceptional
08 Mar 2026
David
Check-in and check-out were quick and efficient. No hot water at sink, but was in tub (reported to staff at check-out). Pool and water park were not in service and didn’t look like they had been for quite a while. Condition of building was very poor. Condition in room was much better, but the hole in bathroom door had been partially patched and not yet painted.
Partner
4/10
Poor
19 Dec 2025
Kathleen
It is what it is for the price it served its purpose
Self
10/10
Exceptional
17 Dec 2025
Alicia
P everything was lovely very quiet modest and respectful
Friends_and_family Family
10/10
Exceptional
11 Dec 2025
Alicia
Yes it was great great room everything clean no bugs didn't smell like smoke you name it A1 give them my give them like 10 plus
Partner
4/10
Poor
03 Nov 2025
william r
2 small pillows on a king size bed. Shower was dirty and very slippery warm water never got hot. Tv was broke. Outlets on lights were broke. No iron but had ironing board. Ac/heat ancient very small towels. Sink stopped up
Partner
2/10
Poor
02 Nov 2025
Chad
The room was very dirty. Stains on sheets and walls. Mold in the bathroom. Door to the room was broken and was hard to get the latch to lock. Only the desk light would turn on.
Would not recommend this place to anyone unless you are desperate for a place to sleep
6/10
Pleasant
02 Nov 2025
Andy
Yes
Self
2/10
Poor
01 Nov 2025
Brad
If I could give this place a -100 Stars I would! I would not suggest this place to sleep unless it is your ULTIMATE LAST RESORT!! If you cannot find a Walmart bathroom, your back seat is full, and you cannot sleep in your car, a rest area that is unavailable, or anywhere else on earth that is not available and you have to find a place to live, this should be your very last resort. This makes the Bates Motel a 5 star hotel. For anyone that is a \"it's just a one night or a couple nights\" person, do not say that for this apocalypse style hotel.

- The pool doesn't work, it is shut down! They are not working on it. It looks like a scene from The Walking Dead.
- The pictures are ALL MISLEADING.

We checked in, which was handled by a very unprofessional, and rude gentleman. The first room smelled like smoke and body odor, mold, there were cigarette burns on the comforter, dirty sheets and was just a mess. We didn't get pictures of the first room and we should have. We got into a different room which was better, but still a mess. More mold, failing and discolored ceiling, dirty, this room did smell like smoke but didn't smell as bad. Burns in the comforter. The pillows were yellow and granted it could have been from bleaching, however the way the rest of the room looked, I wouldn't count on it.

The shower is the worst. There was more pressure in the sink than the shower. The water was cold, and the water pressure was non existent.
Friends_and_family Family
6/10
Pleasant
01 Nov 2025
Amy
The staff were polite but the hotel didn't feel very safe and it was run down. It was fine for one night but likely wouldn't return.
2/10
Poor
30 Oct 2025
Ronald
This hotel should not be stayed at for any reason. Would have been better to have slept in the truck. Room stunk, musty and damp. Sprayed entire room with Lysol. Building has a closed rundown water park. windows in this area are falling out. Parking lot was tour up and potholed. The pictures on the site must be from a model or ??, definitely not of this property. Again, stay away, a tent would be better.
Leisure Family
2/10
Poor
23 Oct 2025
elyssa
rude staff, many bugs, busted windows, don’t recommend staying there.
Friends_and_family Family
4/10
Poor
12 Oct 2025
VALERIE
Housekeeping staff EXTREMELY friendly and helpful. Evening desk clerk could not even be bothered to look up and say \"hello\". He simply grunted \"yes?\" at check-in. When asked where the elevators were located, he responded with \"they are unavailable because there is a game in town\". ??? 🤔 Exterior of facility is extremely filthy and littered with cigarette butts everywhere. Also, steps are unstable / uneven. There are no wheelchair ramps. This is not a handicap accessible property in any way, shape or form. There were old mattresses leaned up against various room doors with broken locks. Also, the indoor water park is completely in shambles and under construction. Hallways look as though they have never seen a vacuum. The place is just absolutely filthy. We felt either safe nor clean staying there. There was a pile of dead bugs in the corner of the bathroom. Beer bottles in halls which wreak of marijuana. This place screams \"we want your money, but not you\".
Business_and_leisure Family
2/10
Poor
12 Oct 2025
Milton Geovanny
Clean-less, bad odor in each room, bad customer service,
2/10
Poor
11 Oct 2025
Andria
Paint peeling off the wall. No air conditioning. Doesn’t look anything like the pictures. Smells like cigarette smoke. Awful customer service. No elevator so had to carry bags to the second floor. Completely run down. Filthy.
Leisure Self
2/10
Poor
06 Oct 2025
Lindsey
Horrible experience is was nasty everything was broken smoke sector was ripped out the wall they advertise breakfast and don't have it and swimming and water playground don't have it running they had broken furniture and mattresses in the pool area outside covered in trash and broke furniture ice machine broken water in sink in room didn't work there was blood on the tub in my room worst experience at a hotel I've ever had
Leisure Family_with_children
2/10
Poor
05 Oct 2025
peyton
Everything was terrible, the pictures were very misleading ! My daighter was so scared since they pulled in the parking lot. There was cockroaches, and bugs everywhere. The property looked completely abandoned, the pool/waterpark area was shut down. It was just a very bad experience 😔 i wouldnot wish my worst enemy to have to stay in such a place. It shud b shut down fr.
Business_and_leisure Partner
2/10
Poor
02 Oct 2025
Seth
This listing is far from accurate. Place is in terrible condition. Very disappointed even if it was cheap.
Leisure Self
4/10
Poor
30 Sep 2025
Donald
I have pictures of several items in the room that were broken. I would never recommend or stay here again. As a matter of fact Expedia should drop this location before they get a bad name for themselves.
10/10
Exceptional
20 Sep 2025
Patty
The only GOOD thing I can say about this Hotel is the Check-In Staff was very friendly. The room was clean but severely outdated. Next to Zero water pressure in the shower, bed was extremely hard and the carpet looked glued to the floor is was so dirty and used!
Leisure Family
2/10
Poor
18 Sep 2025
Kimberley
The deadbolt lock was not screwed in and just hanging. Anyone could have busted in. I did not have a screwdriver with me. The electrical outlet on the light had exposed wires. It was obvious it used to be a smoking hotel. Both from the smell to the cigarette burn in the comforter. The drawer in the desk was hanging sideways. I was in the back where a lot of people were drinking and hanging around the back door. I will not return.
Leisure Self
2/10
Poor
14 Sep 2025
Chad
The most disgusting places I have ever stayed in (considering it a stay even though we left and did not stay).
Friends_and_family Friends
2/10
Poor
03 Sep 2025
Tyler
Stains on sheets, overall room dirty.
2/10
Poor
08 Jul 2025
DARBY

DO NOT stay here. the pictures on here are lies

This has to be one of the worst places to stay that I have ever seen a broken down creepy waterpark inside broken windows exterior doors that don’t even have handles dirty stinky light switches didn’t work the front desk staff naturally was on his phone the entire time chatting with someone else in another language. Crap everywhere just I don’t know anyone that would want to stay here unless it was a homeless person, needing a shower and a bed. I took one look at the waterpark which was right outside the door, open the door with the fridge hanging out, totally smelling and went right back to the front desk and told him that I would not stay here and would like my money back and of course he wanted to know why, so I told him the many many reasons I can’t believe they’re even allowed to be open. .
Partner
2/10
Poor
13 Jun 2025
Taquana
The property looks abandoned. The room looks nothing like what is advertised. The roof of the room shows water damage, the room smells, NO REFUND!!!!! The bathroom looks to be falling apart. If you want a comfortable safe place, this is not it. The hotel has over 100 rooms and it may only be 5 rooms being used by guest that has to stay due to not being able to get a refund. When I walked in the room, linen was on the floor and front desk had to come and retrieve it. Towels looked dirty, AC barely worked properly, lamp light only had one bulb that worked. For a single individual, I do not recommend in my opinion.
Business Self
2/10
Poor
01 Jun 2025
Jan
I'M NOT USUALLY ONE TO COMPLAIN...BUT...
IF I COULD GIVE ZERO (0) STARS I WOULD RATE THIS HOTEL 0⭐️🚫!
👎FALSE ADVERTISING BY HAVING PICS OF THE INDOOR WATERPARK & POOL ON THE WEBSITE...WASN'T JUST CLOSED, BUT ABSOLUTELY NO WATER IN SIGHT! (TOOK PICS FOR PROOF.)
NOTIFIED THE FRONT DESK REGISTRATION STAFF OF THIS & HE SAID, \"NO POOL OR WATERPARK IN A FEW YEARS.\"...NO APOLOGY, NO ROOM DISCOUNT OFFER WHEN ASKED FOR A DISCOUNT DUE TO FALSE ADVERTISEMENT.
THE BATHROOM LIGHT BUZZED & FLASHED SO BAD ( ELECTRICAL FIRE HAZARD) WE COULDN'T USE THE LIGHT AT ALL. (TOOK VIDEO FOR PROOF.)
COULD ACTUALLY FEEL THE FLOOR (1ST FLOOR, GROUND LEVEL) MOVING UNDERNEATH OUR FEET BC IT WAS SO UNSTABLE.
ROOM SMELLED OF MILDEW.
NOTIFIED CHECKOUT STAFF OF THESE ISSUES PRIOR TO LEAVING, JUST SAID, \"OK.\"
STAYED HERE SEVERAL TIMES DURING BASEBALL TOURNAMENTS PRIOR TO COVID & HAD NO COMPLAINTS...WOULDN'T RECOMMEND THIS HOTEL TO ANYONE NOW! NOT SURE IF IT'S UNDER NEW MANAGEMENT, BUT DEFINITELY NEEDS MUCH IMPROVEMENTS, ESPECIALLY FOR ELECTRICAL HAZARDS & POTENTIAL INJURY FOR UNSTABLE FLOORS.
(BOOKED VIA HOTELS.COM, WHICH ALSO HAD THE SAME OUTDATED PICS.
RESERVATION WAS PREAUTHORIZED & WE CHECKED IN LATE AT NIGHT, SO WE DIDN'T GO TO ANOTHER HOTEL, DESPITE THE HUGE DISAPPOINTMENT IN THE LACK OF INDOOR POOL OR WATERPARK, ROOM CONDITION & CUSTOMER SERVICE.)
*COULDN'T UPLOAD THE PHOTOS TO THIS REVIEW.
Friends_and_family Family
2/10
Poor
01 Jun 2025
Trish
The front desk chaged a deposit and never gave it back. The hotel was nasty
6/10
Pleasant
26 May 2025
Mandy
It wasn’t the worst place I’ve ever stayed, but it could have been better. My comforter was dirty & we didn’t realize it until right before check out. Also, the cover for the bed had obvious burn holes from cigarettes. The room was humid and smelled musty, and it wasn’t completely clean. We found hair that wasn’t ours in the shower. It was convenient to get to, and the staff was friendly. I just wish it was cleaner.
Leisure Partner
2/10
Poor
25 May 2025
Verified traveler
Crappy room. Dirty beds. Blinds wouldn’t close all the way. The exterior door was tight next to the room and it wasn’t working, so it wasn’t locked and anyone could walk in
Friends_and_family Family
2/10
Poor
23 May 2025
Debra

Absolutely unacceptable experience

I booked this hotel through Hotels.com and prepaid $300 for a two-night stay. When we arrived, the front desk said they had no record of our reservation. They asked for an additional $56 to stay for one night and said we’d need to come back in the morning to try booking the second night. I showed them email confirmation, including details about a security deposit, but they refused to acknowledge it, wouldn’t answer questions, and kept insisting I swipe my card again without explanation.

The property was in extremely poor condition. The pool was drained and surrounded by boxes. The men’s bathroom had a urinal torn off the wall, and the trash was overflowing with fire extinguisher tags. The building looked unsafe—walls were visibly bowing, windows were broken, and none of the rooms had curtains. We also saw people loitering near the building, which added to the feeling of insecurity.

Because we were traveling with our two-year-old, we made the difficult decision to leave. All other hotels nearby were booked due to local graduations, so we drove through the night. We received no service and were left with no safe place to stay.

This hotel should not be listed on any booking site until major safety and service issues are resolved. It was completely misrepresented online and should not be offered as a lodging option in its current state.
Friends_and_family Family
2/10
Poor
20 May 2025
Guy

If I could give less than one star, I would!

The experience started off poorly with a late-night check-in that was anything but welcoming. The associate was on a personal call -- on speaker, no less -- while checking us in, barely acknowledging us. He told us we'd have to walk around to the back to access our room, only for us to find out later that we could have entered directly through the lobby.

Now, let's talk about the room. The only positive: the bed was large and fairly comfortable. Unfortunately, that's where the positives end. The room was far from clean -- dirty underwear from a previous guest and what appeared to e a bloody washcloth were left on the floor. The toilet barely flushed, and when I tried to use the shower, the faucet literally fell off. To top it all off, the sheets and bedding where stained and had cigarette burns.

The only reason I stayed here was because I was attending a college graduation and all other nearby hotels were fully booked. This experience taught me a valuable lesson: never stay anywhere with less than three starts. You truly get what you pay for. I would never recommend this to anyone else.
Friends_and_family Family
2/10
Poor
18 May 2025
Diane
The building is unsafe. The locks on the doors to the outside are broken. Could not get a person at the front desk, outlets broke in room, phone broke. Linens full of burn holes. Pull out couch had thin nasty mattress. Peeling paint on the ceilings, mold. Nasty carpets, no elevator for handicap. Structural failure of building walls and floor. Laundry room broken ice machines broken. Did not feel safe would not have stayed if not with others.
Family
4/10
Poor
18 May 2025
Verified traveler
The key cards would only work one time. After using I had to go get a new card. Toilet kept getting stopped up and the shower handle fell off when turning shower on. Front desk didn’t seem to care and wasn’t surprised by it. Didn’t offer to send maintenance or swap rooms. Just “ thanks for letting me know “.
Friends_and_family Family
6/10
Pleasant
18 May 2025
Susan
Dingy, but clean bedding and carpet. Old hotel, needs updating. Was alright for a 1 night, emergency stay.
Family
4/10
Poor
06 May 2025
Patrick
Typical cheap dump
Business_and_leisure Self
2/10
Poor
26 Apr 2025
Linda
Total false advertising. Nasty very bad oder. Soil mattress laying by pool. Floor falling in as you came thru door. Motel looked unsafe outside. I did not stay. I left and had to find another motel room.
Leisure Friends
10/10
Exceptional
18 Apr 2025
Leah
The staff was is so nice and helpful. Note this is an older property.
Family
4/10
Poor
16 Apr 2025
Francis
Poor service
2/10
Poor
16 Apr 2025
Raymond
I have stayed in this hotel in the past and had a good visit so I returned. The staff member was not helpful he was focused on his cellphone game,the room had a hole in the floor, towels and sheets were dirty you can tell they have let the place become rundown.
Self
2/10
Poor
03 Apr 2025
Danyar
.
2/10
Poor
31 Mar 2025
Melissa
The absolute WORST \"hotel\" I've ever attempted to stay at. Booked online in route from vacation checked in and out in a matter of 10 minutes. There's honestly not enough room in this box to list everything wrong with this place. This \"hotel\" should be condemned. Do NOT stay here!!!!!
Leisure Family_with_children
4/10
Poor
30 Mar 2025
Verified traveler
Old building looks like its falling apart. Smells, dirty mattresses & ripped furniture all over the place. No elevator. Trash all in the parking lot. Heard every noise possible from other guests. I really did not want to stay but had no other choice at the time.
Business
6/10
Pleasant
29 Mar 2025
Linda
The young lady at check in was very nice. But this is an old hotel, and it has not been updated. At first glance it looks to be clean, but you can see dirt and wear around the lamps, around the bathtub, around the sink. There was a stink bug in my sink, and there was a millipede crawling on the bathroom floor. Also, the exterior door of the hotel which is supposed to be opened only with your key card was not locked at any point during our stay. So anyone from anywhere could gain access to the interior of the hotel and, therefore, the rooms. We were given the adjoining rooms that I asked for. We did not arrive at the hotel until 1:00 a.m., and we left at 9:00 a.m. so I suppose that $80 a room was a good price for 8 hours of using the room. As a one-time stay, I was disappointed, but I slept through the whole thing, so I guess I can't complain too much. But I would definitely not use this as a base hotel.
Leisure Family
2/10
Poor
22 Mar 2025
gary
Was lied to by oyo corporate when extending stay tried to get manager to help all they wanted where more fees spoke about me in different language and would not help
10/10
Exceptional
18 Mar 2025
Shawnn
Nice place
2/10
Poor
15 Mar 2025
Verified traveler

Disgusting!

This place is disgusting. Dirty sheets & towels. Thugs roaming the parking lot. Overall felt very unsafe & dirty! Do not stay here!!!
Friends_and_family Family
10/10
Exceptional
04 Mar 2025
Shawnn
Staff was extremely friendly.
Leisure Self
2/10
Poor
03 Mar 2025
Jeffrey
This was a crack hotel. Broken out windows, a water park out of Silent Hill, a prison block layout, no electricity in the rooms, horrid smell, and people literally taking drugs on the property. I did not stay here, I felt completely unsafe. They would not give me a refund. Photos are completely inaccurate.
Leisure Partner
2/10
Poor
22 Feb 2025
Jack
Besides the SWAT team. It look closed and the front desk person kept just walking in our room. No safety looks on the door and very dark.
6/10
Pleasant
21 Feb 2025
Leroy
Dirty. Unfriendly staff.
Leisure Partner
2/10
Poor
03 Feb 2025
Lauren
I liked absolutely nothing about it.
At check in i was greeted with RUDE service and demand for a cash deposit of $200 when its usually $50 and only when i pay cash directly through them.
I literally spent all i the money i had for my son to have a place to sleep tonight due to unfortunate circumstances.
Regardless of that he continued talking rudely and loudly demanding deposit in cash and when i walked out to tell my husband he goes in and the guy starts telling him that people have complained on me from our last visit in dec and one guest claimed i had a foul mouth and kept offering to prostitute myself to him and he refused but was extremely uncomfortable. That never happened i never leave any place without my husband and i definitely don't do what he suggested.
The man gave my family a ferret and my son a cool remote control truck.
Pretty sure they had me mixed up with my sister but again not the point.
Manager told my husband if he gets one complaint or hears something or sees something he don't like he's tossing my family out and having me arrested.
He puts us in a room in an area mostly secluded and in back of building where the entire time we have been harrassed by people hitting our door and windows, attempted to come inside multiple times while my husband and i sat up watching our son
10/10
Exceptional
29 Jan 2025
philip
Cheap hotel. Great for hooking up with your GF when you come to down to visit.
Partner
2/10
Poor
03 Jan 2025
Elizabeth
First of all, the photos on the Expedia listing are either not of this hotel or they updated one room for photos only. I have stayed in a lot of roadside hotels over the years, and this is the first time I have felt truly unsafe and rather repulsed by the condition of the room. There were drunk and/or high people wandering the halls and yelling (these were the only other guests I saw), so once I entered my room, I was too nervous to go back out and walk my dog around the building.

The room itself was filthy and reeked of smoke (despite being non-smoking), the sheets were dirty/stained, the towels were yellowish and threadbare, the bathroom fixtures were falling off the walls and broken, the carpet and bedspread were stained and covered with cigarette burns, the main light when you entered was burned out so I had to enter a pitch black room, the deadbolt didn't engage, and the peep hole was empty and filled in with toilet paper. Outside of my room, all of the exterior doors I saw were hanging open and the locks were duct taped over and there were wide open or broken windows along the rear wall of the abandoned indoor water park and pool, so literally anyone could have walked or climbed in. I have many photos to back all of this up.

Finally, my room had a door to an adjoining room, and the people next door came back messed up, shouting and laughing at 4 AM, so I finally gave up trying to sleep and got out of there as early as possible.
Leisure Pet
2/10
Poor
17 Dec 2024
Brian
Smelly, freezing, rips in comforter, bugs in room - worst hotel I have ever stayed in.
Leisure Family
10/10
Exceptional
10 Dec 2024
Larry

Our stay

It was clean and quiet. Can’t ask for much more from a hotel.
Partner
4/10
Poor
07 Dec 2024
Verified traveler

Very unpleasant stay...

Was very nosy for being inside access.. also we had to change rooms 3 times due to the 1st room the heat didnt work and the bathtub stayed stopped up.the second room the tv and phone and alarm and lamps didnt work plus the lid to the toliet tank was broken and half missing and the toliet wouldnt flush... also we couldn't have any visitors at all. So our family wasnt able to visit with us even tho they were staying at the same hotel. Then we booked an extra night but they still forced us to check out at 11am or pay an additional $70 for early check in which is so dumb when ur already checked into the room and just added an additional night stay to ur trip.. Also the website does not tell u or say anything about $150 cash deposit only upfront to even be able to check in.. even if uve already paid for ur room in full.. If u dint have the $150 in cash they wont check u in or refund the money you paid for the room.. all if thia should be on the information on the booking aite and wasn't... the staff was also very rude.. we will nit be staying here again...
Partner
2/10
Poor
28 Nov 2024
Verified traveler

Hell

The place is a shell of a business surrounding a broken down empty pool, hot tub and playground area. The night staff is horrendous and charges cash for guest assistance
Self
10/10
Exceptional
25 Nov 2024
Darel
Another great stay.
10/10
Exceptional
22 Nov 2024
Darel
I would appreciate bigger rooms, service was excellent.
Business Self
10/10
Exceptional
22 Nov 2024
Darel
Very clean, great price and friendly customer service.
Business Self
10/10
Exceptional
22 Nov 2024
Darel
Absolutely loved my stay!
4/10
Poor
08 Nov 2024
Verified traveler

Be careful.

This place is not nice. It reminded me of a zombie apocalypse movie except with less security.
Friends_and_family Family
4/10
Poor
03 Nov 2024
Curtis
I don’t know where they took the pictures they show of this place and it’s rooms on expedia but let me assure u that it isn’t anywhere near what the pictures show. This place is run down, musky, moldy, and dirty. The rooms were supposed to be non smoking but smelled musky and the comforters had cigarette burns in them. We came in for a football game and got 2 rooms at check in. I filled out paperwork and got keys for both rooms but apparently the clerk only charged my card for one room and blew my phone up while we were at the game asking for payment for the 2nd room. When we returned after the game, both room keys had been deactivated even tho one had been fully paid. I would not recommend staying here nor will I ever do so again. Overall, not a good experience.
Leisure Friends
8/10
Excellent
02 Nov 2024
Chris

Great price, good hotel.

It was a good place to stay. The price was good, the room was clean. The employees were very helpful.
Self
2/10
Poor
26 Oct 2024
James
Would not accept my cancellation.
2/10
Poor
21 Oct 2024
Rebecca
Room was nasty sheets and comforter had stains and carpet smelled. Staff was very rude and only wanted to give me another room.
Leisure Pet
6/10
Pleasant
20 Oct 2024
Louis
My TV didn't work, but I don't watch TV anyway. The refrigerator also didn't work and I use insulin, so I had to keep getting ice at nearby businesses. The bed was comfortable.
Leisure Self
2/10
Poor
19 Oct 2024
Nathan
A rundown disaster of a property. Lots of vagrants in the parking lot. Was scared and I usually don’t care as long as it’s clean. No hot water. Comforter had cigarette burns and several other holes where it looks like the cigarette burns were cut out.
6/10
Pleasant
14 Oct 2024
Mary
Sam did amazing getting us checked in. The room was nice and clean.
Partner
4/10
Poor
13 Oct 2024
Verified traveler
Stayed two different nights. Neither room had air conditioning in the middle of summer. We had to buy fans just to fall asleep at night.
2/10
Poor
06 Oct 2024
Mindy
Room was dated had to be switched rooms will not return
Partner
4/10
Poor
05 Oct 2024
Megan
This hotel is run down. We didn't have a choice where we were staying but it would not have been this place. The water parked has been closed for who knows how long. There is a constant smell going around. There was a window blown out and covered with a tarp. Half the applicences didn't work. The AC leaked if you went below 68. All the lamps are rusty. It's not a clean place and I do not recommend it for anyone. Oh and the key cards deactivate randomly so you have to constantly go back to the first desk. Not pleasent
Partner
2/10
Poor
27 Sep 2024
Jeffrey
Absolutely the worst experience in commerce period.
Business_and_leisure Partner
2/10
Poor
23 Sep 2024
Delaney
Pictures are an inaccurate representation of what you will get. I’m so glad I brought sheets to put on top of the bed because it was actually so gross there. 0/10 do not recommend.
Friends_and_family Friends
2/10
Poor
22 Sep 2024
Jazmine
Not worth the price they ask for
2/10
Poor
22 Sep 2024
Michael
Disgusting!!
Leisure Family
2/10
Poor
19 Aug 2024
Roberto

Stinky poo

This place definitely took their pictures at the ONE good hotel they have. This location was a dump and the rooms smelled terrible.
It was cheap, but it’s very obvious now why that is.
Friends_and_family Family
2/10
Poor
16 Aug 2024
Pierre

Consider yourself warned.

POS save your money. There are better hotels in the area for less. Although they did waive the initial deposit. Still not worth it.
Business Self
2/10
Poor
14 Aug 2024
Christian

STAY AWAY

These rooms should be condemned. Fixtures falling, visible mold, horrible smell and sheets were not clean.

Don’t ever ever ever stay here, I’d rather sleep in a tent
Friends_and_family Family
10/10
Exceptional
14 Aug 2024
Brett
For what I paid it was ok. I just needed a place to spend the night. For reference though, the room could use some work. A/C barely worked, room smelled like smoke, tv worked intermittently, it all was just kind of beat up. Just needs a little tlc. The bed was clean and very comfortable though. And that’s mainly what I needed.
Leisure Self
2/10
Poor
06 Aug 2024
Semsi
It smells really bad. No trash cans.
Business Self
2/10
Poor
05 Aug 2024
arica

This place was crap! And the pictures of the hote!

The place was awful broken windows, broken glass the room smelled like moldy water. The smell was awful the water park did not exist and there where people sitting out in front of several rooms.
Friends_and_family Family
2/10
Poor
01 Aug 2024
Jonathan
The property was outdated and there was a hole in my floor
Business_and_leisure Partner
4/10
Poor
01 Aug 2024
Mc
The hall way was blazing hot, there was no ventilation for the heat coming from the AC units , and the indoor pool area was under construction I guess.
But the room was nice, clean and comfortably cool.
2/10
Poor
28 Jul 2024
Jeremy

ROACH MOTEL

DO NOT STAY HERE!!! Pictures are falsely advertised and deceptive. The conditions are disgusting. It smells terrible and the bedding had stains and cigarettes burns.
Friends_and_family Family
2/10
Poor
13 Jul 2024
Roberto
Simply terrible.
Leisure Family

Location & surroundings

OYO Hotel Knoxville TN Cedar Bluff I-40
317 N. Cedar Bluff Rd., Knoxville, United States

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OYO Hotel Knoxville TN Cedar Bluff I-40

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